Based on 864 opinions finded in 2 websites
Based on 864 opinions finded in 2 websites
Opinions
Title: Exceptional Service That Saved the Day! I recently visited Bar MCR Airport and had a memorable experience—though not entirely for the reasons I expected. When my meal arrived, I unfortunately found a hair in my food. I was a bit taken aback, but the way the staff addressed the situation turned my disappointment into praise. The management was incredibly responsive. As soon as I brought the issue to their attention, they were extremely apologetic and acted swiftly to rectify it. Within minutes, I was presented with a fresh plate of my meal, perfectly prepared, along with a complimentary drink as a gesture of goodwill. Their quick response and genuine concern for my dining experience were remarkable. It’s not just about the food; it’s how a restaurant handles challenges that truly defines their service. Bar MCR Airport went above and beyond to ensure I felt valued as a customer. I left with a smile on my face and a willingness to return. Highly recommend this place for their exceptional service and care—mistakes happen, but it’s how they are handled that makes all the difference! Thank you, Bar MCR Airport, for turning a minor mishap into a positive experience!
Scott Wight . 2025-01-16
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Great service from barman Josh! Great selection of lagers and stout.
hsoJ . 2025-01-12
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Happy and friendly service from Josh! Very chatty and provided me with an experience that reminded me of the good old days. Thank you.
Hugh Jones . 2025-01-12
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Really enjoyed my brief stay, food was spot on and service was great, really friendly staff. Thank you Thomas, would come back when I fly back if I could 👌🏻
Russell Andrew . 2025-01-12
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The place is very nice and one of the staff flourish was outstanding. Well done Flourish for a great service. Keep it Up!
Edomwonyi Igbe . 2025-01-12
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Bruno went above and beyond to provide excellent customer service. He is a very professional and polite gentleman.
Kelly Smith . 2025-01-10
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Didn't stay as bar manager ignorant today served other people that just turned up
johnc yvonnea . 2025-01-09
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Nice bar. Friendly staff. Bruno was a pleasure to deal with. Nice space to sit down, relax or work.
Anup Mathai . 2025-01-07
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The service was great! Bartender helped with my order and suggested a very good drink, which I enjoyed. And bonus for the view from the window
Olha Pasichnyk . 2025-01-07
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Food OK drinks ok but the music AWFUL if you're depressed do not visit this place
David Hodkinson . 2024-12-31
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Rosana was fantastic very efficient and friendly
Charlotte K . 2024-12-24
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Rosana is fabulous. Thank you for a lovely early Christmas treat today! Great spot. Merry Christmas!
Adam Harrison-Moran . 2024-12-24
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Harika was very nice and helpful 👍
D SMITH . 2024-12-24
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Great service by Rosana, before our trip to Egypt 🇪🇬
Paul Ellis . 2024-12-24
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Very friendly service, great drinks too
Catherine Garnett . 2024-12-24
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Rosana served me, she was very polite and friendly and good service as well!
Aoife McGarvey . 2024-12-24
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Every time me and my friend fly we get Bloody Mary’s and they were the best ones we’ve ever had! Great service from the polish bar maid, she deserves a bonus!
Hannah Jane McDonald . 2024-12-12
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We spent £70 in here got 3 chicken bites for £9.50 so had to go to Burger King for chips then got thrown out for sitting with the rest of the family
Julie Downey . 2024-12-02
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Unfortunately we had a rather bad expirience. We sat down at around 10:45am and tryed ordering online but the QR code didn't work at first. We went up front and they told us to order online and so we tryed to. For some reason the payment never went through so we went back up and wanted to order there. It was 11:01am at this point. And they didn't serve breakfast anymore after 11am so they denied us breakfast eventho they saw us sitting down 15 minutes earlier. Rather sad.
Celine . 2024-12-02
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Lovely place, great staff and Tom was really helpful and lovely great guy!
Si Smith . 2024-12-01
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Great views of the Airfield. Good choice of drinks and quick service from Tom. Best bar in T1 if not the whole Airport
Adam Holroyd . 2024-12-01
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I had an amazing experience at BAR MCR, and it was all thanks to Sandra! From the moment I walked in, her warm and welcoming demeanor set the tone for a fantastic visit. She went above and beyond to ensure everything was perfect, offering impeccable service with a smile. Her attention to detail and genuine care for customers made the entire experience feel personalized and special. Sandra’s professionalism and friendly attitude are a credit to the team at BAR MCR. I’ll definitely be back and will recommend this place to others—Sandra truly made it unforgettable!
Kai Manyeh Jnr . 2024-11-20
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Excellent service by Nicola, the food was great and speedy service. Would defo come again.
Jess Wood . 2024-11-19
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Marco Sandra Marlena and Nicola couldn't have looked after me any better if they tried Wonderful start to my trip home
Super Saiyan . 2024-11-18
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Great experience. Nicola was fantastic & a great help
Sonia Schofield . 2024-11-17
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2 cracking pints of Stella and great service by Nicola and the team
Nick Hannah . 2024-11-17
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Great start to our holiday I'm bar mcr Nicola couldn't do enough for us - great service
Ruth Hannah . 2024-11-17
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Came here in September and ordered cheesy chips. I must say they were the best cheesy chips ever, when I came here today i managed to get them again and my god they did not disappoint 😊❤️
Olympia Powell . 2024-11-17
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Amazing staff and calm atmosphere. I spilled my coffee early in the morning before my flight and the staff couldn’t be more helpful, they cleaned the area and moved us to the clean table whilst offering fresh coffee for me. Really appreciate it as they couldn’t be more helpful and kind. Highly recommend if you flying from T1.
Lina Budginaite . 2024-11-14
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Daylight robbery. £11 glass of house white wine. Poured in the last of 3 different bottles. Classily gaff - not. Don’t let yourself be taken advantage of like I was. Disgusting bar
Ian Fleming . 2024-11-12
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My flight is as delayed and Anna was amazing at looking after me
Kirsty . 2024-11-05
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Nice ICELAND quality English breakfast Diddy… £16 No toast included…£4.75 for “fresh orange juice” squeezed straight from a plastic bottle, they won’t even hide from you, just served in front of your eyes to make you feel stupid. Atmosphere is quite ok and they have very nice sofas, what makes even less sense, proper prank! Very unhappy staff. Overall plastic food from mediocre quality. Will never comeback, I promise.
Carlo Ganesh . 2024-11-01
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Was served by Beatrice, excellent customer service, friendly and extremely professional! Definitely would recommend:)
Tomos Dafydd Williams . 2024-10-22
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The staff really looked after us thanks guys
Scotty B . 2024-10-22
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Marlene was amazing. Polite and enthusiastic a nice start to my holiday. It was a pleasure to be served by her
michael ridingm . 2024-10-06
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Fantastic, as they say, this is Manchester and they do it differently 😍🫶🏻👌🏻
Joseph Xavier . 2024-09-24
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Didn't quite get the eggs right the first time but the staff were so helpful and accommodating. Even though it was a busy time, they sorted it straight away and fixed up a fresh plate which was delicious. Super friendly staff even at silly o'clock in the morning.
Frankii Panchoo . 2024-09-17
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To be honest it would’ve been a 4 star but the crazy lady with the hair was a bit too militant for my liking. Everyone else was a dream. The breakfast was okay. I’ll be travelling again so deffo be back 😂
Rhys Grimshaw . 2024-09-10
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Beatrit : Manchester bar terminal 1. Excellent customer service and a very pleasant young lady . It was very busy and she welcomed us with a stress free smile. 10 star quality experience
Bengina Lancaster . 2024-08-23
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I inquired about gluten free and vegan options and was helped by Bruno who spent a lot of time going through the options with me until I was ready to order. He was so thorough and caring, I felt so well looked after, great place for anyone with food allergies!
RJ A . 2024-08-15
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Excellent service from a really nice lady called Beatriz she was happy always smiling and extremely helpful. A credit to your organization. Food was delicious and well cooked. I would highly recommend this establishment to anyone looking for good food and great service.
Ian Harvey . 2024-08-08
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Coffee was spilt on my wife’s white trousers, which has stained the trousers , with no sorry we will pay for dry cleaning
Robin Swinburn . 2024-07-21
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I know airports are meant to be a miserable experience but this place is next level - nary a smile or ounce of charm from any member of staff. The discussion about why my second round cost more than the first (despite being identical) captured the existential angst of this broken nation.
Melvyn Newton . 2024-07-17
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The ambiance was lively, and the atmosphere was perfect. The highlight of the evening was the excellent service provided by Shahad. Who was attentive, friendly, and ensured that all our needs were met promptly. The drinks were well-crafted, and the overall experience was top-notch.
Sree Hari . 2024-07-16
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T1 best ever bar. Always smiling staff, especially Thomas. Make us feel welcome. Food was delicious and delivered fast.
HotBoy NEWCASTLE . 2024-07-14
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Service was quick and friendly from Anna, food came out quick and was hot pretty reasonable prices considering its at Manchester Airport
James H . 2024-07-09
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Anna was amazing - great service provided by her. Food was lovely. Overall a really great experience and I would recommend a visit to the bar when in terminal 1. The staff are so friendly - a real credit to bar
Chloe G . 2024-07-08
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I dos fly last teusday from T1 Manchester airport and had lovely meal and great beer on bar MCR was nice start from holidays. Thanks to Anthony and the team work all lovely and friendly
Eduardo P . 2024-07-07
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Absolutely wonderful and polite staff. Thomas did as much as he could to help us with allergies. 1st class service. Definitely I can recommend this bar with delicious food. Thank you so much for your help.
Gregory Spice . 2024-07-07
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Excellent service from Bar man Josh! very funny geezer. Awesome. Cannot express how quickly and easily i was served, and i was inpressed by the vast selection of alcohol to offer.
Jeremy . 2024-07-07
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Had a great experience here before we traveled. Lovely food friendly service at a price that didn’t actually break the bank. 🙏🙏
Lisa Jones . 2024-07-07
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Been served by Antony it great lad and great team to
EDUARDO PEREIRA . 2024-07-07
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Great place for pre flight cocktails with the girls. Friendly staff too
Leah Maxwell . 2024-07-06
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Shahad makes a great job, everything was fine
C. Matt . 2024-06-28
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Bruno and the team are amazing 🤩
Zoe Connor . 2024-06-27
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Great service and lovely staff.
Greg Cairns . 2024-06-22
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On the 13/624 my travelling companion experienced a medical episode in this bar. The young man behind the bar whose name I cannot remember, acted promptly and ensured para medics and airport customer services arrived swiftly. My companion is now, hopefully recovering in his local hospital but my gratitude to this young man will never be forgotten. Well done and thank you.
Gregory Johnston . 2024-06-15
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5 people working, 5 people in the queue yet it’s taking 20min to be served. Never seen such a disorganised bar/restaurant
Duncan Tinsley . 2024-06-12
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Ordered a breakfast at 7:01 sat down and waited out drinks had come after ten minutes as for the food it never showed up we asked where it was at 7:45 so they apologised and said they would refund us for the food and send us a breakfast so we waited until 8:10 asked again and turned round and said they had refunded us so we wasn’t getting any which is terrible try to avoid here and go elsewhere if possible
Curtis Magee . 2024-06-02
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Not bad for some food before a flight, prices not terrible for an airport. Food comes out fast, maybe even too fast, took less than 5 minutes. Better than too slow though I suppose. Okay ish food, think weatherspoons but more expensive.
C Jason . 2024-05-17
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I took the Pulled Beef Yorkshire Pudding Wrap (14£) and there was so little meat inside that they should put it in the Veggie options!! Juste à shame!
Jerome Drevon-barreaux . 2024-05-16
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Absolutely rammed, no seats available. 10min queue for drinks, got through security quicker! Then got charged over £44 for 4 drinks.
Daniel Boon . 2024-05-06
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Served by the lovely Sandra, nice gaff. Beer tastes good.
Luke . 2024-05-02
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Great staff very pleasant kept the bar and tables cleaned food was hot and tasted great reccomend fries with nacho cheese and chicken bites . Would use this bar again no hesitation thank you.
Bev Coldwell . 2024-04-24
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One barman very good, other one (manager?) Only able to serve people standing in front of him
mark young . 2024-04-16
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Manager refusing and tyrning people away from the bar because he wants them to use the app to order. He needs to be aware that the app is very slow and some people don’t have the time to wait around.. also, some people aren’t very good with technology, especially the older generation. I’ve sat here for 40 minutes and watched the manager turn away 50+ people and has been quite rude. Others may want to pay with cash. This is not good customer service on his behalf. He needs to be more people friendly and smile.
I4859DRamandal . 2024-03-28
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Great bar at the airport...Great staff....
Daniel Astley . 2024-03-28
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This was a great place to start off our trip away for a few days. Lots of seating overlooking the airport, varied menu and quick service. On the expensive side but no more than any other airport eatery. Worth a visit!
Ann H . 2024-03-22
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Very friendly service, our food arrived very quickly, nice and tasty. It was nice to see friendly staff after having a terrible experience next door at The Grain Loft.
Nick B . 2024-03-13
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This bar is located after security in Manchester Airport. It has a light and bright location with views over the airport. It has printed menus on the table and takes cash. The staff were very friendly and we enjoyed a light breakfast before our flight.
LauraDaveJames . 2024-02-26
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no staff can use tills and won't take cash ffs
William Holyhead . 2024-02-26
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Food: Breakfast was shocking for knocking on £16 and not 1 item on the plate was warm let alone hot. A breakfast that doesn't come with toast at nearly £16 is just pure greed. £2 for 1 slice of toast nah. Will remember for next time and go to Giraffe at least I know the service in there is better. 5 stars for atmosphere as you can't expect much at 5am.
Frazer Pacy . 2024-02-11
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The staff are amazing and full of personality especially the one with the bright pink hair! If only everyone looked like her. Also, the food is probably the best at the airport and it probably has the best atmosphere as everywhere else feels too busy and cluttered in comparison. Would 100% recommend to anyone travelling abroad.
Lucas Gage . 2024-01-29
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a fry up and a stella £22.90. I know it's an airport but takes the piss that. wasn't even that nice. and I'm on a fixed income.
Janna Wolf . 2024-01-29
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This is the best place in T1 to have food and drinks, the staff and entire team are amazing if I could give 6 stars overall I would, thanks team MCR for making our holiday getaway the best ever!! Keep up the great work
Graeme Gibb . 2024-01-24
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Friendly service and great food, well done 😊
Gilbert Warburton . 2024-01-18
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Anna was amazing brilliant service very friendly and funny she went above and beyond
Ryan Carnally . 2024-01-18
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Had a couple of drinks.Great service and staff very helpful
david hughes . 2024-01-16
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Leaving a positive review due to the super friendly staff here at Bar Mcr! Our servers name was Danny. Our server behind the bar was also excellent although I didn't catch his name.
Chophtravels . 2024-01-16
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Excelent service and food!! Sarah and Marco made us amazing cocktails !! I totally recommend this place!!
GHEORGHE R . 2024-01-16
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Anna that served us was just what we needed after a long trip home from Morocco and before flying back to Belfast. She was very friendly and bubbly and a great breath of fresh air. Thank you Anna.
Lauren Carleton . 2024-01-16
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Really pleasant and friendly staff
Adam Biggs . 2024-01-14
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Great fish finger bap friendly service
Campbell Murray . 2024-01-13
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Eh everything was mediocre abit overpriced probably would go to the cheaper bar next time however not the worst place in the airport
Steff S . 2024-01-11
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Reasonable priced. Sara served us and was very helpful
Lauren Dean . 2024-01-09
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Bruno was fantastic and made us feel welcome and in holiday mode 😎
Faye Humble . 2024-01-05
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Fantastic service definitely recommended Anna
Artur Gorka . 2024-01-05
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Airport journey- Beatriz served me very lovely service good laugh and remembered my order
Charlotte Stanley . 2024-01-04
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Food and drink came out really quick. Friendly staff and good cocktails. Will visit again next time in T1
antgjw . 2024-01-03
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I have been at MCR for a drink and some food. The service was amazing the speed and food 5 star's. I did ask for the manager at the time and Bruno Pereira call my attention, becouse He was kind, friendly and give me all attention I was looking for. I do well recommended 👌 thank you All.
Rafael Santos . 2024-01-03
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Great service , great experience and what we needed to start our holiday .will definitely come back . Thank you for Everything
Bruno P . 2024-01-03
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Initial plate of nachos had cold beef, but was replaced on request with a much warmer meat. Tasty meal
Trevor Girvan . 2023-12-30
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Beware same drinks twice two different prices.
Andrew William Pearson . 2023-12-29
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Only had drinks but the service was amazing. Beatriz served us and was the perfect start to our Christmas holidays !!
Ellie-Ann Roberts . 2023-12-23
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£17.50 for 2 drinks, captive audience
john stanfield . 2023-12-22
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The breakfast was fantastic quality and very quick service! Was served by Anthony, very polite and friendly!
Chelsea Dyson . 2023-12-19
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We flew out of Manchester Terminal 1 earlier this morning. As always we received a warm welcome from Anna, excellent service with a friendly smile. Look forward to coming back in the future
Scott Betts . 2023-12-16
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Anthony was very efficient, customer service was excellent, didn’t waste a minutes getting us sorted 👍
Alexander McFarlane . 2023-12-15
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Great service, Anthony was very helpful
Jhon . 2023-12-13
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Professional and friendly staff, good choice of food and most importantly clean!!!! Best place to go to in T1
Ilona Beleckyte . 2023-12-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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