Bar Lounge and Conservatory - Skiddaw Hotel in Allerdale

Avoid Sunday lunch here unless you like very bland, tasteless, underdone roast beef that you would struggle to get a knife through as it is as tough as old boots. Here if something is not right rude arrogant jobs worth staff blame the customer!!! I only managed to eat the roast potatoes and made staff aware of the problems. See more detailed review under Skiddaw hotel. A score of 3.5 on Trip Adviser speaks for itself. I wish I had checked the reviews beforehand.

We stopped for lunch after visiting the market, choice for sandwiches poor and they were not presented well, just dumped on the plate and then the table, one of our party was gluten free and the options were very disappointing although the jacket potato I ordered was ok. 2 sandwiches, jacket potato and drinks (coffee) plus two desserts was £80, I came away feeling ripped off, it was certainly not worth the money. The staff were very busy but dealt with our party promptly.

Food is presented well but is expensive and no taste jacket potato £12 poor ! Disappointed. Place its self is nice and clean .

Waited 45mins for starter only for waitress to bring the wrong soup that wasn’t even on the menu, finally got right soup 1hr after ordering (no apology) wife’s starter (finished by time mine arrived) was strange inedible mushroom feta and carrot. On balance main Sunday roast was decent but nothing compensates for lack of general apology regards mistake and delays in service. Ironically being local we have never visited before but maybe now we understand why tables were available while our usual places were full.

After seeing some of the recent reviews on Trip Advisor we were a little hesitant to try here, however we only wanted something light and quick and the conservatory looked very modern and inviting. The food was really good, nicely presented , healthy portion size and arrived within good time. The service was indifferent, no one really ‘welcomed’ you or added to the experience with the service provided, hence 4*. When in the area again I would go back and I would also recommend to others.

Perfect service from the moment we walked in The menu was great something for all tastes The food was out of this world. Compliments to the chef Would definitely recommend

Food was “ok” if you’re happy to pay 10£ for a raw chicken sandwich with cold chips. Cocktails pre-made 10£… Staff couldn’t care less. Rude female in the bar (Lorna) that could do with some training in customer service.

Good menu, great lunch choices. Wide range of interesting items. Food quality was good. Service was a bit absent.

The waitress named Leanne has the worst customer service skills I have ever encountered in over 50 years of visiting the Lake District. Her attitude was rude and condescending and appalling to see in such a distinguished hotel as the Skiddaw. I asked if she could put ice into 2 drinks she had made as it was a very hot day and drinks turn warm very quickly. She was outraged with anger at my request, she picked up the ice bucket and slammed it onto the counter as hard as was possible, startling myself and also every other guest in the bar, she then called over to her colleague "apparently I can't make drinks properly NOW" this left me shocked and feeling very uneasy and vulnerable, we left the establishment within minutes. Leanne's actions are totally unacceptable, she is a rottweiler is a position a little poodle should be operating.

We had a wonderful experience here. Dog friendly in the conservatory, and super cool with the air conditioning on - very thankful of that in this heat after hiking! Service was brilliant and food delicious, we had beef pastrami toastie, and prawn sandwich - really good and good value for money! Recommend for a more relaxing lunch than the usual hectic hot spots in Keswick!

Our normal 'go to' place for food and drink when we visit Keswick for the week. What a disappointment this week...on Saturday we wanted a sharing platter...told it was too big for our outside table, we said we had 2 tables, could they split it to smaller platters..."No". Time to leave and spend our money elsewhere. We gave them another try on Tuesday, food and drinks...3 pints of cider tasted 'odd' ...we mentioned this to the waitress, for no reason other than to let them know. A chap came out to see us, we explained that they tasted 'off'....no apologies, we were just told that they couldn't be off as the lines were just changed yesterday. How not to do customer service. Luckily Keswick has many other options, the Skiddaw has lost hundreds of my £s this week. MUST TRY HARDER. If he'd said sorry we'd have been happy.

Great for vegans! Loads of vegan choices, including tapas, nut roast and homily pie. When we asked for vegan mayo the waiter was a long time finding out if they had any. He eventually returned with the mayo and explained that they didn’t have any but had gone out and bought some. Great service - will definitely be going back!

Overpriced for a very poor quality of food there’s other better places to go worth it with the money you paid we never go back here again

We decided to have lunch here as tapas were advertised which is one of our favourites. They stated the chef had spent many years in Majorca. I have to say we were a bit underwhelmed. The bread was served with dipping oil without balsamic, meatballs average, stuffed peppers small and the patatas bravas were reheated boiled new potatoes soaked in thin tomato sauce. Never had patatas bravas like this before, always been crispy pieces with a thicker sauce spooned over the top. We'll not return.

Staff lovely, efficient and helpful. But the food was disappointing. On the plus side, the cranberry sauce, stuffing and extra gravy requested were all good, but we were pretty sure that most of the veg were from the freezer and the bread for the soup was hard.. We expected more for the price and prestige of the hotel.

The food was good. The coffee was good. The service was good. The conservatory was ridiculously hot, and the advertised air conditioning was not switched on - which was to save money we discovered. Very disappointing. Ruined the experience. we didn't go back.

We sat outside and our order was taken immediately by a lovely member of staff, Lorna. Our order was served just as promptly and food and drinks were fine. Attentive staff and very dog friendly. Thank you

Two members of staff completely ignored us I was trying to get their attention. They were serving tables around us. We sat at a table with cups that would be news and they didn’t bother to take them away we were totally visible to them trying to track their attention without any luck we waited approximately 15 minutes and then decided to leave they didn’t even look at us when we went.

Great place to have a drink or meal. The conservatory is fabulous to people watch. The staff are impeccable and so helpful. I hope the managers appreciate how hard working and professional their staff are. A big shout out to Lorna who should definitely receive...

Visited for lunch. Service was slow but nice surroundings/atmosphere. Husband had fish pie which had several bones. I opted for tapas, aubergine with tomato sauce was lovely. Padron peppers was tasty and hot. Spanish omelette was nice but cold. Then had run out of apple...

After a good walk each day we went here for a coffee to start and then a beer. The service was good and polite each time. The beer was perfect. Seating in the conservatory was very comfortable

Had a selection of tapas, not the best I’ve had. Very poor and overly priced. Didn’t dine in conservatory as packed with dogs!!

Had drinks in the conservatory, lovely to sit and watch the world go by, in all weathers . Heaters also on walls, staff can put them on if needed

My husband and I took a table outside and were looking forward to having a drink and some food. We were told it was table service and someone would be with us. It took an absolute age for someone to come and take our drinks...

We called in here just for drinks, the drinks menu was brought out but no wine menu. I decided anyway to order a glass of Sauvignon…..to find when we got the bill that I had been charged £10.50 for a single glass. Disappointing , especially...

We needed a gluten free lunch for my wife. Although the conservatory menu was very limited and had limited hot food, we were allowed to choose from the main restuarant gluten free menu. The food was specially cooked for us, although on the first visit...

All in all an excellent experience over a weekend stay. Food, accommodation, staff. Will certainly use again

Friendly staff and tasty meals in a nice environment. Good place to watch the world go by whilst eating.

I’m gluten intolerant. What a treat. The flavour of the gluten free battered fish and chips was wonderful. Not quite the full crunch from my pre-GF days but it was So much better than I’d hoped, The bar’s COVID safety measures were impressive. All staff...

8 family members came here for lunch- 6 of us had the hikers platter, 2 had fish and chips. Everyone us us had a smashing meal. The new menu is good- and decent portions too! We all enjoyed our family meal, in lovely surroundings, served...

Many lovely meals here but disappointed today new menu portions smaller and being pancake day ordered 2 but came cold so sent them back Waiter was very understanding so hopefully better next time Staff always excellent

Visitamos aquí para tomar una copa por la noche y aperitivos. Se adjunta al Hotel Skiddaw y el ambiente y la atmósfera son agradables, mirando a parte de la calle peatonal principal de Keswick. El menú tenía una buena variedad y los pedidos se toman en las mesas. La comida y las bebidas eran muy buenas, pero un poco caras y la disponibilidad del personal para el servicio era un poco errática. En general, calificaríamos nuestra experiencia como "Buena" si esta categoría estuviera disponible en Tripadvisor.

Paid another visit to this popular Inn. Very dog friendly. Knowledgable staff always willing to help.. Excellent choice of meals. We had the Christmas turkey which was excellent. The service was top notch and we will be visiting again next year.

Looked like a cute place to eat, but sadly the food was not up to standard. Ordered a burger £15, meat was tasteless, chips dry and overall a disappointing experience

We love the atmosphere in this hotel and always make time to pop in for an afternoon coffee or drink at this very friendly hotel. We seem to make new friends every visit. But best of all we love a glass of wine with the live entertainment on a weekend evening to complete our visit to Keswick- good prices too.

Visiting the lakes with family who travelled over from Texas. Day trip to Keswick and they wanted high tea style afternoon tea. We chose the Skiddaw Hotel to book ahead as it seemed central and at £20 per head we figured we would be in for a treat. Website picture of the high tea they serve looked very classy and elegant.On arrival we walked into a dated pub through a shabby conservatory which did not smell especially pleasant. No one was eating, it was just a few scattered, lonely looking people nursing beers. At this point we were a bit worried but we assumed there would be a much nicer area for afternoon tea. Sadly not. They took us to the conservatory. We immediately excused ourselves to try and quickly find a tearoom somewhere instead but they were all closing at 4.30 or 5 at the latest. In the end we went back to Skiddaw and decided to just ignore the surroundings since the tea was sure to be great and looked amazing on the menu.Well sadly this was a mistake. We ordered 4 high teas (1 vegetarian and 1 with ham instead of salmon). They brought out 2 tall platters, no explanation, only vegetarian sandwiches on 1 and only ham on the other . They brought 1 small (1 cup) pot of green tea and 1 regular (2 cup) pot of English breakfast tea. My husband had no cup of tea at all and we were given no tea refills. We also had no service after that and staff were clueless about what to do when we complained. After about 10 mins, another platter came out with cheap sliced ham and tomato sandwiches but no salmon as 1 of our party had requested no salmon on his order. The whole event was just a mass of confusion. 1 staff member claimed all the salmon sandwiches got binned because 1 of our party had asked for no salmon sandwiches on his!!! Seriously, what sort of business operates in this way????The scones were rather dry and the comparison of the high tea photo on the menu versus what we had was embarrassing (see picture below). I spent a lot of time walking around trying to complain. We’d been walking round all day and were hungry so we ate what we had. Most of the first set of sandwiches we got were pretty good and the little brownies and custard cakes were lovely so they are capable of providing decent food but there was no care or effort given to service or presentation (the picture of the beautiful, artisan mini trifles in the menu picture compared to the mashed up berries and cream served in a shot glass which we actually got was just embarrassing to see!!!) and unfortunately it was just a stressful and disappointing experience. In the end the manager gave a small discount off the bill of around 10% and we really couldn’t be bothered to argue so we paid it. so I really suggest the management drop their prices as £20 per head is way too much and the pictures are massively misleading!! £12 per head maximum for what you offer OR actually make your high tea reflect the pictures you post!! Don’t show beautiful, elegant, silver teapots and then just give basic, standard teapots too! Take pride in what you are selling and deliver what you are promising instead of over-selling, over-charging and under-delivering!

Set in the picturesque market square of Keswick, the Bar and Conservatory was a great place to eat. We shared Fish and Chips which was beautifully cooked and would have been too much for each of us alone! Great service, lovely beer and delicious food.

Entré aquí para almorzar y encontré la mesa de la esquina en el Conservatorio. Excelente mirador.Tuvimos el almuerzo de Ploughman y el almuerzo de Cumbria Ploughman complementados con una copa de vino cada uno.Muy bien presentado y suficiente para llenar.Estuvimos allí un domingo, así que había mucho que ver.No había prisa por seguir adelante, pero cuando nos íbamos, nuestra mesa se llenó rápidamente.

A traditional lounge bar with comfortable seating and a conservatory which overlooks the square and is ideal for people watching. Although the prices were higher than the neighbouring pubs, as you would expect, I enjoyed my Bushmills Whiskey nightcap.

Después de una mala experiencia y una bienvenida al león dorado al otro lado de la carretera, vinimos a almorzar, y ustedes nos brindaron un gran servicio y un sabroso almuerzo razonable, dimos la bienvenida a nuestros perros y todos lo disfrutamos. Necesitas consultar a acreoss the road lol sobre los modales y la cortesía.Sabemos dónde estamos buscando, por qué está ocupado y allí vacío, así que gracias, volveremos

Tuvimos una cena temprana en el conservatorio ya que permiten perros en esta área y tuvimos dos con nosotros; Nosotros

Called here for drinks in the conservatory on a hot sunny day, the bar staff were very friendly and welcoming. Passed a pleasant hour people watching. We didn’t eat here but the meals that were being served looked good. Would certainly call here again.

Los pescados y papas fritas ordenados con guisantes blandos incluían papas fritas y ensalada de col. Recibí pescado en un bollo con ensalada. Tuve que pedir patatas fritas y ensalada de col casi sobre la comida cuando llegó. Cuando vinieron a retirar los platos preguntaron si todo estaba bien, decían que no. . . respuesta oh. . preguntando dónde iría la retroalimentación. . responder no lo sé Un hermoso día en Keswick debería haber comido en otro lugar

Hicimos una cena para un cumpleaños, vimos los precios () y asumimos que la calidad de la comida los reflejaría. Las bebidas fueron olvidadas y los entrantes llegaron con componentes faltantes. Pedí un pollo 15 y recibí una porción pequeña y seca que sabía como si hubiera sido congelada, el bistec era graso y el cordero al horno. Sin embargo, el personal tomó una pequeña cantidad de la factura después de que nos quejamos.

This could have been such a lovely stay. The room was beautiful, great views, great location. Dinner in the Coppa Club was good. Not at any point were we prompted to book a table for breakfast. Surely it is safe to assume that a hotel has a space for guests to have breakfast?? Apparently not. We were told to "find a sofa" (there weren't any free) as the restaurant was fully booked (it was half empty). All this in a pretty rude manner. The restaurant host really needs to look at how to run a table plan. And the hotel shouldn't hide behind the fact that Coppa Club is a different business. The entrance is in the hotel reception. Comminication is obviously none existent. What a let-down.

What an excellent place welcoming and hospitable,and great to people watch in the conservatory. Lovely food and great bar also on an evening visit the entertainment was great to chill and sing along

Went for an evening meal. Service was a bit slow. Chips not properly cooked. The ice cream was tending to thaw. Had to visit the bar to pay as nobody seemed to want to finish serving the end of our meal. For what it was it was expensive.

Called in for afternoon tea. Service was polite and friendly. The coffee was ok , but not hot enough. This lounge is located in a prime location on Keswick’s Main Street. It could all be so much better.

Went to the conservatory for an early evening bite to eat on two occasions. The Skiddaw has really gone down hill in the last couple of years. Service was slow, it appears that serving staff are school kids who haven't been trained properly, e.g. clearing plates before the whole party has finished eating. On the second occasion we went there the serving staff (one girl) had disappeared completely so I had to go to the bar to ask for our deserts to be served. The serving girl then suddenly reappears and drags a chair out of the way so she could plonk her tray down to clear the table and then leaves the chair. There was not a word from her, no apology, nothing, a right little madam she was. Fish and chips were greasy. The conservatory has been up for many years and is in need of decorating, some of the windows have blown and are going misty, the roof panels are filthy as are the roof drapes and the windows sills are in bad need of a coat of paint. Instead of throwing millions at the Lodore, Lake District Hotels need to spend some money on their other hotels.

As other reviewers have said - nice location on Market Square but nothing special. There is allegedly an at table service but although plenty of staff none of them interested in taking an order. After a very long wait ordered at the bar. Shame as would have given it an extra star.

Nice location, right in the middle of town, staff were friendly but it’s really nothing special, distinctly average which is a shame, it’s a missed opportunity for the management here as it could be a little goldmine with the location it occupies.

Decided to eat here as it was my birthday, didn’t have a room but stopped by for a meal at 6.00pm and went to conservatory bar which had a nice view of the market square. Ordered light meal for myself of chicken bang bang which was meant to have lime, coriander, chilli as well as noodles. Could taste none of these, chicken was on skewer but no trace of having been grilled or near any sort of hot plate, had taste and texture of being poached and the over riding taste was of peanut which was not mentioned in the menu....partner had a beef suet pudding which came with chips (bizarre, expected new potatoes or mash and some vegetables) the chips seemed to have been thrice cooked and were frankly inedible. My light meal had been intended to allow room for dessert. Needless to say just paid and left. Should have complained but not asked whether we had enjoyed meal and frankly considering the occasion just wanted to move on.

Drinks only as a live singer hit some tunes on Bank Holiday weekend. Old fashioned place (bit like a living room from the early 80’s). Prices not too bad though they have to be competitive as there’s loads of other options nearby.

We walked past the conservatory, and thought it looked inviting, cosy and festive. We took a seat, in the corner window seat, so we could watch the world go by.

We were with a big group. we ordered and got our drinks pretty fast. We all ordered food. and I must say the food tasted fantastic. I ordered the sausage and it was fantastic. Everybody was really happy with their food.

My hubby, 2 year old and myself came to eat and have a few drinks for my birthday in the conservatory on Friday 3rd November. It was lovely inside and we sat right next to the window so the lil one could peek outside.

I only had a drink but was served very quickly with no problems.The cost was average and the staff were ok,the cleanliness was good and the atmosphere was quite mellow,the bar is ok for one or two drinks,that's all

We visit Keswick every year and make sure we have a wander into the Conservatory @ Skiddaw Hotel at least a couple of time's during our weeks stay

Another place I always walked passed and never went in until recently. We ate our meal in the conservatory which was different as we watched people walk by. It was a nice touch.

Peor comida bar del hotel jamás. No lo recomendaría para el almuerzo. Cuando me quejé al gerente preguntó lo que estaba mal era poco hecha o cocidas me dijo que era incomible. Yo tenía una hamburguesa y senderistas mi amigo tenía una tortilla de queso, que era muy seco y sin sabor. El gerente llegó mientras yo estaba escribiendo esto y me dio 12 libras, que era la mitad del precio de la comida. Demasiado poco y demasiado tarde.

Mi marido y yo entramos en el invernadero para un almuerzo rápido. Fue un domingo, muy tranquila con sólo 3 o 4 mesas adoptadas. Otros Como entramos no había saludo, sonrisa o contacto visual de la camarera esperando para pasar a las mesas de afuera. Nadie vino a nuestra mesa para tomar nuestra orden hasta que me cansé de esperar () dieron fuera de mi silla para ir y encontrar a alguien, sólo entonces el camarero parecía. Mi pedido por una simple jamón y queso calentito. Me esperaba un golden crujientes calentito, relleno con jamón sabroso y con delicioso queso derretido, similar a la imagen colorida en el menú. . .

Cometí el error de no reservar una mesa en un fin de semana, pero afortunadamente el salón bar de aquí era bastante tranquilo, así que nos dieron una mesa. Tuvimos la cesta de marisco, que era bueno, seguido por apple cayera y helado. No tengo quejas y encantados de estar en el bar más tranquilo en Keswick en un bullicioso domingo por la noche!

Hemos estado aquí anteriormente y me encanta estar en el conservatorio viendo el mundo pasar!

Excellent place to have lunch. The food was first class and the staff made us very welcome. The menu was varied with plentry to chose from. We Also had drinks from the bar and a tab was held open for us to add more to our bill, for coffee etc.

Four adults and a little cocker spaniel were made very welcome here and the bartender was exceptional offering advice and keeping us watered. The food was top notch as was the service and we will definitely visit again on our next visit

Checked in to the hotel and had a quick walk around town but everywhere was busy so we returned to the hotel and found a table and ordered the turkey and tinsel toasty for £6. The toasty comes with a token salad and was very nice.

Able to eat in here with our dog for breakfast and during the evening. Pleasant atmosphere and friendly staff.

Called in after a long walk, had coffee mince pies and ale, lovely and warm and comfortable, called in on the evening and decided it was an afternoon pub

Visited for an evening meal. Service was OK but food was tasteless. I had seafood in a basket. If I closed my eyes I wouldn't have been able to tell you what the food was.Chips were limp and tasteless. All in all very disappointing and not an experience I will be repeating. Not cheap either!

We use this Bar/Lounge every time we visit Keswick. It is comfortable, has a real fire during the winter months, entertainment in the way of singers/musicians on Friday/Saturday nights. The staff are warm and friendly and welcoming , one being Julia ( I am not good with names) who always has a pleasant smile and shows interest in you and what you have to say. The area has 'air con' which we find in this country a non necessity. My wife gets cold in June/July/August and when it is on blocks of ice come to mind. However, when requested to switch it off staff usually do.Prices are what I call normal for hostilleries.The conservatory is also very pleasant and comfortable. A lot of clients eat bar meals out here but you can just sit, drink and people watch.Talking about bar meals....very goodTry it when you visit this part of heaven.

Had evening meal , but was very disappointed we ordered 2 steak and ale pies because on the menu it stated they had a short crust top so we assumed it would come in a deep dish with just a pie top. It arrived not very well presented looking like something you would get from a average cafe not a hotel . It was a slice of pie , very soggy pastry at top and bottom no taste of ale or richness and bits of carrot in the pie as well, very disappointed as nearby establishment have far superior pies

It was pouring down outside and saw a sign staying they where dog friendly; they are, but only in the conservatory, which is ok so nice worries there. Staff really friendly, think the bar man was called John, but he was seemed a local character and was really helpful and friendly. There were other members of staff who talked to their customers and were friendly enough. The food came which was ok, nothing special for the prices, which if trying to achieve a 70% margin, then they will have no problem. The only reason I have given three dots is simply because it's quite tired and the food is ok. The staff are the ones who make this place. Well done staff on the day.

Entered venue and sat down . No staff in conservatory . A very unpleasant man then came in serving some customers beside our table . He did not acknowledge us at all . We decided what we would like to eat . The same staff member came through with more food still no acknowledgement . A female staff member then came through and smiled at us . We thought ahh we will get served . We waited and no one came back then the unpleasant man returned. I said "excuse me" he looked over his shoulder and replied " someone will be with you "and flitted off ! A member of staff did come and take our order and everything was very efficient from that point. We had sandwiches which were very tasty and the bread was lovely . We also had chips which were ok . They we're quite hard and seemed to have been cooked again but not in a good way ! The bowl which they were in had a layer of oil in the bottom . All the other staff which we encountered very lovely and there was plenty of staff , they seemed to all arrive at once . The unpleasant man was named Trevor I think he needs to get a job he enjoys !!!! Won't be hurrying back as there is plenty choice in Keswick .

Eaten many times in the Conservatory and the restaurant when we have stopped in Keswick. I would like to point out that if you want food - ask at the bar and dont expect full waitress service, after all, its a Lounge BAR serving bar food!!! The food is very good, staff are great and happy to help and the choice is varied. We have tried probably 80% of the menu over the last few years and have never been disappointed. If you want full service and excellent waiting service, book the restaurant.

I visited with friends and family on Thursday last week and was extremely disappointed in the quality of the food and the time we had to wait (just under an hour). The chips were cold, my aunt sent her haggis back and my mums baked potato came with cheese she hadn't asked for. Very disappointed as we had recommended this place as last year we had a lovely meal. Maybe the chef was having an off day but service like this is totally unacceptable. Won't be back

Spent the afternoon in Keswick and popped into the hotel for a cup of tea before leaving. The tea itself was fine, but the miniature cake I ordered with it was abismal. It was supposed to be a Victoria sponge cake, but the cream was not real (tasted like chemicals) and the sponge was freezer burnt. I wouldn't have served that to anyone. Maybe the rest of the menu is fine, but if you can't get a mini cake right, I wouldn't keep my expectations too high.

We stayed at the hotel and opted to dine in the conservatory as it seemed less formal than the restaurant. Good choice. We sat in the conservatory and watched the world go by. We had warm bread with vinegar and oil, followed by burgers, I had the chicken burger which was prices of chicken breast in a bun, with mayo and guacamole, followed by sticky toffee pudding and ice cream. The food was lovely, especially the dessert.It's not the cheapest of food but really enjoyable and you get what you pay for. It's a lovely atmosphere , there are about 12 tables (I think) and there were people dining as well as people in just enjoying a cup of tea or a drink.Glad we chose to eat here, will visit again

After a walk on the fells it was lovely to sit in the conservatory with a glass of wine and watch the world go by

We were staying across the road in their sister hotel 'Inn on the Square', we had eaten their previously so we went across to the skiddaw. We sat in the conservatory which was great for people watching! We both ordered the 'breakfast' burger, it was so yummy! We also ordered a side order of onion rings which weren't great, hence the reason only a 4/5. They were drowned in oil and so greasy I only ate one! Luckily my boyfriend isn't picky so polished off the whole bowl.A little pricey but would definitely be back - great customer service too! Thanks!

Visited for Mother's Day and had afternoon tea in the upstairs residents lounge. After reading the reviews I was apprehensive and when we arrived it seemed that we had caught them on the hop as there was nothing prepared or ready for us. However, the staff were very welcoming and the afternoon tea was beautiful. Lots of sandwiches on very fresh bread, beautiful cakes, strawberry tarts, eclairs, warm fruit scones with jam and clotted cream and other small fancies. Served with tea and coffee. Overall it was fabulous. Thoroughly enjoyed our Mother's Day treat. Lovely touch of getting some daffodils too on leaving to celebrate Mother's Day

Stopped for a quick drink and snack with two dogs so good to find somewhere we didnt have to put them back in the car. Ordered olives and nachos and a beer and wine. Service is really rather slow. Nachos very disappointing just a bowl of nachos with grated cheddar cheese and a dip that was like tomato sauce. Olives and Feta very salty. OK and warm but that is about all you could say. The family at the table next door seemed to be struggling to get their food and the children were obviously bored waiting. Its in a good position and should have a roaring trade but I wouldnt go back unless it was just for a drink . . I would give the food a miss.

popped here for some quick lunch while visiting Keswick, lovely staff and the food was good value for money.

Wir hatten Afternoon Tea mit Aussicht auf der Hauptstrasse. Die Anrichtung war sehr gut und reichlich- sehr zu empfehlen.

Nice for a snack. Very comfortable bar lounge and the conservatory looks out onto the main street. Good service. Gets very busy.

Terrible. Staff behaviour was utterly appalling. They had no consideration at all for customers (who do actually pay their wages). There were too busy gossiping amongst themselves. Including relaying derogatory stories about guests and, and staring at us. Just disgusting. We felt really awkward in there and it completely spoilt our meal. The meal itself was average at best. The steak and ale pie was not what you would expect! There was no puff pastry it was part of a flat pie and not good enough! Like no kind of pie we've ever seen before. Will never be going back! Stay away at all costs. There much nicer places to eat in Keswick with staff who do actually care about customers!

Never come here again . Scones stale staff cold . Room small too hot . Restaurant staff unfriendly . Never again

Visited this hotel on a number of occasions and had many a snack and cups of coffee with no problem. Decided to order a meal in the conservatory. Big mistake. I ordered a steak n ale pie with Mash. I was expecting an individual pie with a nice puff pastry top !!! What I got was a quarter of a flat plate pie. Never seen anything like it before. And it cost £11. The mash was un mashed. Larges lumps !!!! Awful. Stick to snacks and you won t go wrong.

The food was "ok" and certainly nothing to complain about. But neither would we rush back. Husband had steak and ale pie which he said tasted nice but the look of it, with the chips and garden peas, was insipid. I had a vegetarian sweet potato curry....nice but more rice than curry. I liked their idea of a small cake/dessert and coffee instead of a huge dessert. As others have said though conservatory is great for "people" watching.

If you are passing and want a snack then don't stop burn teacakes the staff was to busy gossiping at the bar and did not want to serve . The chocolate fudge cake we also ordered took over 15mins we don't mind waiting if the food but they was not busy just talking and using mobile phones and drinking . maybe some training would be a good idea for customer service ?

As the conservatory was dog friendly we called in for a sandwich at lunchtime. Great place to people watch. The service was a little lacking, although the staff seemed busy & were friendly. We ordered a beef sandwich which was well presented with a little side salad, dressing & coleslaw but why would you leave large lumps of fat on the beef? We had to ask again for our drinks order well after the sandwich was consumed

We stayed in Keswick for 3 nights this July and had a drink at the bar lounge and Conservatory.We ordered Mojito's which were a little overpriced at £12 for 2. We were advised that they did not have mango and passionfruit therefore we were asked to choose another drink. We asked if we could have the Mojito's without this and they said they would do this for us. The service was quite slow and the bill did not reflect the wait and the lack of ingredients in the drinks.We have had drinks there before and have had a more positive result. I think you need to up your game a little.

Very relaxing atmosphere to enjoy a nice evening tipple. Very friendly staff and a nice range of drinks.

We went for lunch here as we enjoy sitting in the conservatory as its a lovely atmosphere and pleasant to sit in and enjoy a drink and food , however the last time we went was very dissapoi ting we ordered a toasted sandwich and some cheesy nachos the sandwich was fine but the nachos were terrible just nachos sat on a plate and a bit of grated cheese on them they weren't stuck together and warm like they should be so we asked for them to be done agsin but when they were returned they had just added and little more cheese and it was still not right so we ate the sandwhich and then left , we did pay for the food but it spoiled our lunch out.

Called in for lunch and sat in the conservatory. Ordered spiced turkey with rice and nan bread. The food was very nice. Staff very friendly with a good sense of humour. Plenty of clean toilets would recommend and will visit again if in Keswick.

Had lunch here when visiting Keswick. We had to sit in the conservatory as we had a dog with us which was o k as the seating was comfortable and it was bright and airy. Prompt friendly service. We chose a special of sliced turkey with coriander rice and garlic nan bread. The portion was huge. It was very nice hot and tasty and we were pleased with our choice. The price was £10.95 each but we thought it was worth it. Would definitely go again and would recommend.

We have previously had a snack here - soup and sandwich, which we thought was quite good. Service, too, is very good.On this basis we were happy to try a full meal this week, and both ordered fish and chips. Oh dear. After a considerable wait the fish appeared to be of the very cheap sort found in freezer stores, Hoki perhaps, and mine had either been cooked or re-heated in a waffle maker (the pattern was clear to see). Within the batter, between two slabs of fish, was a very black, and several times cooked chip. The whole thing was quite disgusting.We were quickly offered anything else we wanted from the menu, but chose to leave, with the bill cancelled.Won't be back.

We were having a final holiday meal, and decided to try what looked like a more upmarket than the splendid meals for the price we had experienced at Wetherspoons in Keswick. However, my husbands fish was so awful he had a full refund, and my steak and ale pie was only just average, despite us both spending £12.50 each on our meals. We should have gone to Wetherspoons!

First off, the service was good. Our server at the bar was polite and friendly, and our food came pretty fast. The setting is pleasant, especially if you sit at the external area with glass walls facing the street outside which made for good people-watching. But the dishes we ordered - fish & chips and the seafood basket - were a disappointment. The fried items were greasy and rather bland, and were pretty overpriced for their value. Also to note, the hotel seems to host conferences or if your meal coincided with their tea-breaks, you could have a large crowd quickly swarming the restaurant. It was not a big issue but just order your food promptly lest you're relegated to the end of the queue within seconds! Overall, the service and ambiance was nice but the food was rather disappointing.

Good food served by helpful waitress who was very knowledgeable about food allergies. Good food choices for both wheat-free and vegetarians. Duck salad very good as was the Rarebit. Pleasant to sit in the conservatory. Recommended,

Lovely for meeting family and friends. Good service and very reasonable prices. Good music in the evenings. There was nothing I didn't like.