Bar + Block in Merton

We just would like to give a beautiful thumbs up to Ryan who very patiently and warmly explained from A to Z how the menu works and not only did he have an excellent and the best customer service skills ever, he also touched our heart with his warm and compassionate soul !! We love this place and honestly, the staff here are so so so beautiful….and he is the best ever !!

I booked a table for 2 at 20:00 (21/09/2024), but upon arrival, there was no one to greet or seat us. We had to go to the bar ourselves to ask about our table, only to be told to wait. After waiting, the ONLY waiter on the floor came over and, instead of seating us, directed us back to the bar. When we explained that we had already been told to wait there, he mumbled something about not being in charge of bookings and tried to walk off. I had to stop him to ask what we were supposed to do next, and his unhelpful response was to just "wait at the bar while he figure out what he can do." We waited over 30 minutes with no sign of being seated, no communication or whatsoever, despite the restaurant not being busy. There were only 3 staff members visible in the ENTIRE RESTAURANT: one at the bar, the waiter, and a cook. The lack of professionalism and basic customer service was shocking. After wasting our time, we left. ALL WE NEEDED WAS JUST TO HAVE DINNER! Absolutely unacceptable service, and I would not recommend this place to anyone.

We were visiting Wimbledon for a Yennis tournament and staying in the Premier Inn next door. This place was next door so convenient to visit with some members of the family being challenged mobility wise. The initial greeting was good and orders placed. We had some Nachos to share which was OK. No soured cream though. I opted for the beef Nachos which on arrival looked great. Another of our party had the same. The biggest let down was the amount of fat in the beef best guess > 30 %. Not good. The waiter did not ask if everything was OK, I guess from the pile of fat left on the plate the answer would be obvious. So anyway, if you like a lot of fat you will be ok, but that's not me. They don't appear to have decaffeinated tea as well. The other members of the party seemed happy with their lot so not all bad..

Poor, Poor, Poor! Whilst I was already in here, a gentleman was turned away at 9:15 despite the place being maybe at 15% capacity, and last food orders being taken at 9:30, as the Chef had already started packing down. This was followed by the Bar Staff announcing he was taking last orders at 9:25, although all signage in the bar says bar operates until 10pm. Just lazy and arrogant London centric attitude. 10/20 would not even bother!

Great place for a relaxing dinner, excellent food and lovely staff - really welcoming, friendly and efficient. The food is freshly cooked and very nicely presented and the staff could not be more helpful

The restaurant is part of the Premier Inn Hotel in Wimbledon and I've brought my two daughters (8 and 13) here for dinner, two of the three nights we've been here. The food is absolutely beautiful and great value for money. My youngest daughter can be fussy with food, like any eight-year-old, but even she insisted we go back because she loved the food so much. On top of that the lovely lady, Millie, who I believe is the manager, is absolutely amazing and made us feel so welcome on both occasions with her warmth and friendly manner. Would like to thank her and our waiter Emrah for making our experience so wonderful. Would highly recommend and we look forward to visiting again in July.

Lovely, clean and very welcoming. We stayed up here for the night while our daughter did a show We had dinner, breakfast and lunch Ryan was amazing with our little ones and always a smile on his face and happy to help. Food was amazing also - everything for the family.

fabulous steaks ! the food and service from Ryan was excellent, very good value for money, we all enjoyed th experience and looking forward to going back again

We visited the restaurant prior to a local theatre trip, having read previous negative reviews we were slightly sceptical as to whether we had made the right choice by booking. We could not have been more wrong, this place is absolutely amazing! We received the friendliest greeting at the outset from Katie Thomas, who then continued to be our waitress for the evening. We were allowed to choose our table, then received the most exemplary customer service from Katie and other members of the team throughout the whole couple of hours we were there, the ambience here is wonderful. We were not kept waiting long for our meal, which was exceptional, cooked to perfection too! Our request for a tweak to the dessert menu was not an issue either. In summary we had a fabulous time, made very special by Katie, she is such an asset to the Bar+Block team, extremely polite, professional and friendly. Thank you Katie, we look forward to visiting again soon.

We have been coming here since 2021 and be it the service from staff including our regular waiter Emrah, the food (usually steak and seafood), and just the overall ambiance it has always been consistently good.

Awful experience , made a reservation and was left waiting after checking in, then was asked again if we had a reservation!!! Finally seated and was then left, no drinks order or meal order taken no further interaction - I was facing the kitchen and food was sitting waiting to be served for the entire time we were waiting - around 1/2 hr for any service , we had theatre tickets so we got up and left and still no interaction with service staff - a poor experience and one we're unlikely to pursue any time soon!!!

Really poor - bad atmosphere, warm drinks, poor quality food, slow service. Food tasted microwaved, where there was taste it was wrong (avoid the steak sauce, tasted like sweetness with cayenne).

Week staying in premier inn Breakfast , dinner and bar all excellent Staff are very friendly and make you feel comfortable Millie makes your stay enjoyable

We stayed in the hotel, with a meal deal and one of our party has additional needs. Millie who was running the floor was SO helpful. We reserved a table and she let us pick where would be best for the person in our party. She helped with food needs and even offered to ask the kitchen to pre cut food and put the meal on a cold plate rather than a hot one. All really thoughtful touches. The night was busy and there was only Millie ad the barman on (other than the kitchen staff). Things were a little slow but not fault of the staff at all. Not only was Millie so thoughtful and helpful, she's only been in the role a week!

Mediocre industrial quality meat poorly prepared by short order cooks and served by indifferent staff. It's cheap but even so represents poor value for money. Avoid.

Ate here before our theatre visit. Food was excellent & the service was amazing. Our waiter was so friendly even though he was running here there & everywhere. Would definitely recommend & we will return 👌

Hi, 4 of us went to Bar+Block Wimbledon on Sunday 5th Nov. Ryan our waiter informed us when we arrived that there might be a bit of a wait for our food as they only had head chef that evening. The service was exceptional and we didn't have to wait long at all. Ryan was brilliant and so helpful. The communication between Ryan and the Chef was brilliant and it all worked well. Food was amazing and really enjoyed it. It was our first time here so will definitely be going back. Thoroughly recommend. Thank you!

We met up here with friends, some of us had walked all afternoon, the others had watched live local football, and all were ravenous! As it was early evening there were very few diners and we all opted for chateaubriand which came well presented and was delicious. I just had room for a mini pud with a hot drink afterwards

Stayed at the Premier inn and popped down for something to eat and a couple of drinks. Very friendly staff great laugh and very good service which made the evening fly past. Would recommend eating and drinking here if you are in the Wimbledon area.

What a great night out with my friends, great service and amazing food. Busy evening though the service was right on point. The Scottish manager behind the bar who made us amazing cocktails created great banter with us and stayed for more drinks as the vibes was great. Just like to thank him and the team for making the evening great, we shall be back soon!

Awful. Very short staffed, one girl who was clearly stressed running around doing everything. Service was very very slow. Would not return.

Great food and amazing service I have previously submitted a review after an excellent meal here. Since then I had dinner and breakfast four more times there during my stay. The meals (breakfasts/steak/burgers) that I ate, were consistently good However this second review, in particular, is to acknowledge the manageress Anicia (I hope I’ve spells that correctly). She seemed to be ever present, working both breakfast and dinner shifts and as well as being unflappable, was always was polite, friendly and efficient. I would go as far as to say that her delivery of customer service is a shining example to others in the hospitality industry. I wouldn’t hesitate to eat here the next time I visit London.

Went in for a ‘quick’ lunch ordered by 1pm 1.30 still nothing 1.45 got starter to be told that the fish and chips main course was now not available To add insult to injury a lady on next table who ordered fish and chips a...

Really great steak, my wife had a spiral cut fillet steak, and said it was one of the best she had ever tasted!!, I had a Tomapork pork chop, really good, but for a large appetite, it is a very big pork chop. Cooked exactly...

Good food - especially the charcoal dishes. But short-staffed. Certainly comes in handy if you’re staying in the Premier Inn next door.

Great place to go if you want to work as well as get something to eat. Amazing team, great service. Manuela served my food today and she was so lovely. The restaurant manager (Connor) made my drinks.

Went here for an anniversary meal had the lunch time menu and it was terrible. I ordered a steak which looked like poo on my plate and was dry and over cooked when I asked for medium rare and my partners burger was very dry...

This was part of a visit to AELTC. We had breakfast but also dinner and breakfast as part of a meal deal. The steaks were excellent and well cooked as were the desserts, however, one of these was not as ordered and service was a...

Had breakfast with my family here and the service was shocking. The young lady who served me and my family didn’t want to be there which translated in her attitude towards us and from what i saw, towards others too. She reeked of cigarettes and...

My Ribeye was cooked just as I like it and the peppercorn sauce was amazing! Both my table waiter and the barmaid were polite friendly and efficient. 👍

Had a great time with our group and had a bottomless brunch. Great service and food was lush. Drinks were fabulous and I think we drank the bar dry. Will be back soon.

Amazing staff!!!! And amazing breakfast with great vegan options. Yummy vegan sausage, vegan bacon, tomatoes, mushrooms, hash browns, baked beans and toast. There was also a big choice of cereals, fruit ,and pastries. We will be back tomorrow. Thank you!

Food was great so was service! Patrick was amazing! Drinks were great! Great way to end our vacation! Glad we chose this spot to eat!

What an amazing feeling to be welcome with a 😊 It’s an amazing feeling to feel pampered and care for, thanks to the wonderful lady Olga with her impeccable customer service. Looking forward to visit Bar + Block Wimbledon.

A big thank you to all the staff at Bar and Block, I visited alone after a fairly stressful few days of visiting a family member at the local hospital. Staff here were fabulous, attentive and caring. Food and service was great and the staff...

We came for our anniversary dinner, I have celiac disease so we ordered from the gluten free menu (both of us- just to be safe). I made sure that I repeated and kept asking if what I was receiving was from the gluten free menu....

Excellent bar and block and i have visited quite a few of them, for what ever reason has a slightly more varied menu than some others. Food was excellent and service was the quickest i had in any bar and block and the staff were...

Food was exceptional. Staff were friendly and very helpful. Atmosphere was relaxed with some good tunes being played too

Turned up with a family of 5 included 2 hungry children and the place was not busy at all, loads of spare tables. Lady behind the counter told us no walk ins which is fair enough but when we asked if we could book she...

Antonio and his staff were amazing, the food was excellent in taste and price and I love that they do 241 cocktails will definitely come again!

Family day out after shopping in wimbledon.This is our third time and we love the steak. Great Service with friendly staff & excellent food. Staff are really welcoming and make you feel special. Food is served with high quality will definitely would recommend .

Good food and friendly staff. What more can you ask for! The steak was so yummy and my family really enjoyed their meals..

We had a table booked for 4 people on a Wednesday evening which was fairly quiet. Only 2 members of staff working and it seemed that no one had a clue what they were doing. Drinks came separately in a time of 30 minutes. Waited...

Brought my kids here after a long day of shopping spree and they loved their juicy steak and delicious dessert as they described will eat here everyday if I could will definitely come back again, staff were friendly and made them laugh.

My son and grandson said it was the best steak they had ever had. 😋 the food and service was 1st rate. Breakfast was very good. We will stay in this Premier Inn again just to use this restaurant . Desserts were great to.

Our waiter/manager was friendly and welcoming but unfortunately it seemed as though he was the only one around! Had to wait very long periods between ordering and eventually had to go to the bar to ask for the bill despite it not being very busy....

Came here with my mum for a belated birthday meal. It’s been a while since my last visit but so glad I chose this place again for a celebration. Great food and customer service as per usual. Thanks for the great time!

This is my second visit at this branch now and what can I say the food and service was excellent have recommended to family and friends and colleagues that works in the area.

Had a table booked for 8 people for after the Pantomime at Wimbledon theatre, booked it 3 weeks ago for 5 adults and 3 children. The restaurant called 30 mins before booking to say they had no chef (surely this would have been known earlier?!)...

Great service with friendly staff and Excellent food!!! The atmosphere is second to none, the staff are really welcoming and make you feel special. The food is served to a high quality! Definitely would recommend

Ricardo the manager was an absolute legend the chef was also great absolutely excellent service we've been to Portsmouth & Bristol this place makes them look like a McDonald's. AMAZING.

Ask for Riccardo - amazing waiter. Friendly, knowledgable and caring. Made the experience for us, can’t recommend more

Great atmosphere, great staff and fantastic food!!! The service was nice and the order came in time.

We came here to celebrate my boyfriends birthday. The food was delicious and tasty. Definitely we coming back!

I came for breakfast and the food was nothing short of amazing, and really reasonably priced. Service was good and efficient. Highly recommend

We came for a meal Sunday lunchtime. We had booked a table in advance. The staff were friendly and the food was good but the service from the kitchen was very very slow. 30 min wait for starters. Another 30 mins for mains and another...

Amazing food, excellent service, lovely management. ❤️❤️❤️ We really enjoyed here our night out, definitely coming back❤️

Stayed a few days for work in the Premier Inn and visited Bar and Block everyday as the food and service was amazing! The staff members are so welcoming and friendly. Highly recommend the restaurant. Dan

Really good customer, was very happy with my visit and will come back soon. Will definitely recommend visiting.

I had a really fun girlie night at Bar & Blick it was our first time and loved the atmosphere and the decor. We tried few cocktails and loved them. The steaks were brilliant and so was the service. We'll definitely come back.

I have been to this restaurant on two occasions now with my wife and also my family. The environment created by the staff was superb as well as the service they provided each time. The food was out of this world and as someone who...

The restaurant is clean and well maintained. Friendly staff, amazing service and the chef knows how to do a decent steak.

The food was very good and service was fast. We had very warm greeting by Riccardo. Would recommend 5*

A good place to eat and enjoy family time. Good food , amazing service and reasonable prices. Highly recommend and will definitely visit again.

Visited with my partner to celebrate our anniversary. Great food and customer service. The staff made an effort to make our day special. Thank you!

It’s a great spot to have a nice lunch or dinner! Close to the shops and transport as well, just by the Premier Inn hotel. The offers make specially good value for you money! Recommend!

This is my absolute favourite restaurant in Wimbledon. The food is always fantastic and no matter what I order. I am always delighted with my meal! Servers are also great and always efficient, happy and polite. Can't wait to return and wouldn't hesitate to recommend...

Lunch date with a friend that I haven’t seen in ages and was recommended this restaurant. Great options of food and very tasty cooked to perfection enjoyed a few cocktails too and had a great time will be coming back here next time I visit...

Highly recommend this place. We had a lovely breakfast in Bar and Block Wimbledon. Manager took care about our big reservation and even during busy service was sure we are ok as other guest. Amazing place :)

On Monday (26/09/22) evening I had a reservation booked for my birthday dinner for 19:30 for 14 people. I am saddened to say ‘disappointed’ is an understatement. Firstly, one guest happened to arrived slightly early for the booking, possibly 20 minutes early, and asked to...

Me and my family had a family dinner in bb Wimbledon. We had amazing steaks and sides. Restaurant looks very clean and cosy. Riccardo manager who served us was very professional, nice and friendly. We had lovely time and definitely we will return.

I'm rating this experience 5 start just because I can't rating it higher! Had an amazing Tbone cooked perfectly, suggested by the Italian manager! The atmosphere was great and the steak really juicy! Can't wait to come back and order an another one!

Looking for an excellent coffee and a fantastic welcome in Wimbledon ? Found it here ! Riccardo is great and coffee is really very good! Thank you!! See you soon

Had a fantastic pre wedding dinner with family here - fabulous food, excellent service and very fun manager who made the night truly memorable for the happy couple - thanks Dwayne

The service was very poor and slow, we had already finished our drinks before our main meal had come. The food itself was ok, we asked for some sauce but the waiter never came back with it. We again waited a while to pay and...

We will definitely return there. We ate the best steak, something wonderful! The service was very nice and lovely atmosphere. Thank you Riccardo for a lovely evening and delicious food!

I love this place. Every time we come back we have good memories. Food as always great. The best steaks in the area. The restaurant is very clean and fresh. Riccardo service wonderful as always. Very good cocktails and even better dessert. Sticky toffee pudding...

Fab from start to finish! Ricardo,the chef Kimini and the guy at the bar on Saturday 19/03 ,Connor ,best service ever.A credit to the company ! Well done and thank you for your 5 starts service !!! Food amazing quality🌺 Guys!you rock the Wimbledon Bar&Block!!!!!!!!

Overall a great Restaurant. We came here last night for Dinner and the steaks were well cooked and tasty. Breakfast this morning hit the spot like most other Premier Breakfasts. Plenty to choose from and decent staff.

Food was excellent! the set menu offer was outrageous convenient! staff was FANTASTIC! Thank you Emrah to made our experience unforgettable! We eill be back soon!

It was our first visit to the restaurant so didn’t know what to expect. The food was really delicious! We ordered the crispy beef in hoisin sauce for starters and it was amazing. We also shared the mixed starter and along with some garlic bread...

Very busy evening, the staff seemed a bit hectic but Bradley always had the time for us and the food was great

A lovely meal whilst staying at the nearby premier inn, served by a fun happy manager who made the visit special. Short staffed but this did not effect their service .. well done

Amazing service we received from our waiter. This is what customer service is all about, flamboyance at its best. Always willing to go the extra mile. There were 7 of us for an evening birthday meal and I was made to feel extra special. Unfortunately...

Amazing customer service from the waiter Ricardo and all the food was unbelievable and the prices are fair as the food again was amazing Would definitely go again

I have just come back from dinner at the restaurant and once again the service was excellent (had dinner here yesterday as well). Particularly, from Siobhan who couldn’t do enough to help! She took my order with a smile, brought my food with a smile...

This place is conveniently located in Wimbledon with a pay and display car park very nearby. If you want a causal, no fills dining experience then this restaurant is perfect. This place is fairly big so perhaps that is why there wasn’t that much of...

Coping with shortage of staff and some food, lovely Siobhan looked after us with a smile and great service. The steaks were excellent and also the vegan burger went down very well. Definitely will be back

Great service from Ricardo and great steak. Great offers and nice buzz in the restaurant. We’ll be back!

Ricardo was an excellent host ! Cooked our steak to perfection ! Really enjoyed our evening. The service was amazing and lovely wine.

Great quality meat, whether it's the extensive range of succulent cuts of steak or the roast beef or chicken served for Sunday lunch! Really good drinks list and good suggestions on the menu for wine-matching. Relaxed atmosphere which is complemented perfectly by the helpful and...

Visited on Saturday night. Had booked for 8pm but asked if we could come in early, this was no problem and we were given a great table. Service was quick and entertaining plus the food was great. Enjoyed the cocktails and the specialist beers.

Whilst staying at rye adjoining hotel, a group of 5 of us dined in this restaurant. It’s a known fact that hospitality are struggling with a lack of staff but this wasn’t an issue at Block + Bar, due purely to the outstanding customer service...

Visited here when in London for work was staying for a week and mentioned this to the staff on the first night they remembered my name and my order and that of all of my colleagues. The manager personally introduced himself call Riccardo he was...

I came here with my family and had an amazing time. They have been twice before and loved it so much that they brought me! The food was delicious and well cooked. Riccardo’s service was outstanding and the Swati made us feel very welcome. Will...

We had the most incredible meal, our steaks were beautiful and cooked to perfection!! Our starter was out of this world and the drinks, well you will have to come and see for yourself!! All the staff were beyond amazing! Riccardo, Swati & Harry were...

Another lovely evening at bar and block. Riccardo and his other Italian colleague (did'nt get his name) made us feel very welcome as soon as they greeted us at the door. They are very fun and engaging. Food was excellent as was the kids menu...

Very disappointed. We took my brother and his family who were staying at the attached hotel. Having ordered our drinks we waited 20 minutes for waiter to come back to tell the barrel needed changing, then a further 5 minutes to tel us the gas...

We arrived at 9.45. Was told they were still serving food... we were told to sit at a table and eventually managed to order drinks.. after five minutes the waiter came back and said the barrel was empty and they didn’t have another... we re...

Had a great time thanks to the superb service from our waitress Jess who was so friendly and efficient. Food was lovely as usual.