Bangla Lounge Restaurant in Dudley

on the just eat app it has delivery time of 35 mins to an hour however it was in fact 2 hours. i rang the restaurant and they said thats normal delivery times. food came eventually, cold and clearly been sat for a while before being delivered. also the balti didnt really taste like a baltie and my keema naan had no keema meat in. most definitley will not be ordering from these again. my advice find another indian to order from

food was cold, the chips were terrible. the curry was inedible and the keema nan was like putty with no keema in it. very very disappointing

Chicken pakora arrived and the batter was soggy. We couldn’t even eat and had to chuck in the bin. Requested a refund but didn’t hear back. Garlic naan arrived stone cold and we had to reheat also. Everything else was nice, just let down by those items and the fact we waited over an hour and. Half in total for food .

Worth the wait- happy with the potions and the food was filling n delicious Thank you Our youngest 8 loved the rice mix

Absolutely fantastic and bang on time. Thank you Bari and team, excellent meal.

when our order came one of the items was incorrect, was my husband meal. I called and they offered to replace the curry and the naan and it was here in 20 mins. was impressed at the rectification and the speed at which it was delivered. Thank you and the quality wasn't compromised was very tasty.

Beautiful food! takes a while sometimes but always hot and ready to eat. x

the deliver was late and all thr food was cold when it git here

Food was late but well worth the wait

Wonderful food and delivered spot on time. Brilliant!!

Food was really nice. Great flavours. BUT... I had a Paneer Saag, only to find a piece of mutton in it. luckily I'm not vegetarian, but I have real concerns for the cross contamination of foods within your kitchens. My friend who I was having the meal with is a Vegetarian and it's a good job I got to that dish first. Very disappointed.

Lamb dish was like it had had a bag of sugar put in it so over sweet it was so sickly couldn't eat it. Rest of the food was average at a push normally so much better from here!

Great staff, lovely takeaway, will definitely order again as we really enjoyed it!

The delivery time of the app was long nearly 2 hours, so for the food to be over an hour later than this is awful service. I rang 3 times to find out where my order was for them to then change the expected delivery time. On arrival the food was luke warm st best. There response was we gave you a free poppadom. Not the response I expected after 3 hours and cold food.

order delayed massively, food still arrived cold. had to chase. quality was really poor and my chicken tikka had 5 pieces in, won't be ordering again x

Great food, best takeaway curry I’ve had in a long time.

originally my order was scheduled for 8 50pm only to be told it was then 9 20pm and still it arrived at 9 30pm so from the original time 40 minutes late

Very late. food was ok but not great.

Food was delicious. We really enjoyed it. Thank you

Great food & value but delivery wait time was forever!

Food is always amazing however not the first time it's been delivered really late, they are unable to cope when there are promotions on just eat. plus no naan bread arrives and I got chicken tikka rather than shashlik

Ordered the food at 6.05 and food was promised at 7.10, but food did not arrive until 8.20. Spoilt our evening

never turned up can't contact them it's a joke I want a full refund

2 hour delivery time, stone cold food. won't be ordering again

Always a good curry from Bangla, not always on time but that’s because they’re popular and busy - highly recommend

Everything for this order was absolutely bang on, definitely gained a new customer 😊

Always a consistent taste experience, which is why I keep returning !

It was recommended did not disappoint Loved it

Tikka pathia amazing, shame that the naan bread had no cheese.

The combination dish was too hot for my taste, but the rest of the order was vert tasty.

Wish we had an update but food was lovely. Chips was plain but everything else was spot on

Good was brilliant very good as always delivery time was later than usual

Food is usually good from here. However, tonight I ordered at 7pm, the food finally arrived at 9:10pm. Starter- prawns, were over cooked. The curry was watery and tasteless. Not impressed.

Chicken in the Korma was so dry and tough. Clearly pre made or from yesterday. Really really spoiled the dish and whole meal 😞😞

Really beautiful food. It’s the only place we order from in the area

samosa chat is beautiful. Tikka masala creamy and pilu rice fab

Food cold and hard. Extremely small portions, late delivery. Not what we have come to expect from this restaurant. Totally disappointed

food was lovely except they forgot to put in the 2 naan breads ordered. delivery took a very long time, almost 2 hours.

Disgusting worse I have experienced

I came across the most rudest staff member ever, they clearly dont know anything whatsoever about customer service. We shall not be returning.

Lovely tasty food. Always order from the Bangla Lounge. Great service too.

Order delivered late and meal was cold

Food was delicious as always plentiful. Late delivery but it was a busy Saturday, an apologetic delivery man.

as usual lovely food on time or early - will forever order from here

As usual the food was superb . I hadn't had the beef dish before but it was melt in the mouth tender and really tasty !!

bangla lounge make beautiful food but just lately the delivery times have become a problem. the last 3 times we have ordered, the foods been delayed and delivered late.

Disappointed with the order usually very good but today the korma didn’t taste very nice and the lamb in it was very very dry. Onion pakoras were cold and chewy. Last few times I’ve ordered it’s been lovely but not this time unfortunately.

Tikka masala was very average, and the peshwari naans were sodden with an extreme amount of syrup on - way too sweet.

We really enjoyed this meal.. tasty & hot & portions were good.. delivered early, good value. It’s a favourite with us.

Always amazing, the food here is always delicious, it's definitely our go to restaurant for a curry 5*

Food was absolutely amazing arrived on time and was all there

Incredible, found a new takeaway place

Our order was late, missing an item and completely cold. Not tepid, not slightly warm, freezing cold. Unacceptable. and just eat have refunded us £17 when the meal cost £30 and it had to go in the bin. Consider our custom well and truly lost!

Unfortunately two portions of rice were missing from the order, but having phoned the restaurant, they sent some out with some free poppadoms and mint sauce. Food was lovely as usual.

excellent value and amazing food..

Great food as usual. Thanks again!

Fantastic as always !! Always fresh and so full of flavour!!

Always exquisite food from here but the naan breads have always been such a let down . Such a shame. But everything else stunning.

Went here to celebrate a special birthday and had 15 guests food was lovely but I'm afraid one server in particular was very very rude and abrupt Wen seated there were no plates or glasses on table a nice gent brought plates and Wen we asked for glasses several times we got them later on in the meal we asked for some water and the young rude waiter plonked a bottle of water on table as he rudely said for us to use the same glasses our bill for the evening was £300 not to be sniffed at I think so in future instruct your staff on much better people skills

Food was cold and didn’t seem fresh at all the prawns were very hard and inedible and the egg in the rice looked grey. Won’t order again had one a couple months ago and was lovely was completely different

Curry was very bland with no taste. The naan bread was incorrect and also under cooked. Will not be ordering from here again

We have used this takeaway quite a few times through just eat .When we were about to order yesterday we had an offer of 40percent off which we thought was great we offered our usual food and awaited delivery this turned up 10 mins before they actually said which was great when we opened the bag it was apparent then 40 percent off was also to the size and quality I have to say it was the worst meal we have ever had from there

terrible cold food and late, tried to blame a road closure which I know only takes 2mins to go round!! Food was bland and dried up and stone cold.

Delicious, great quality food 👍

The food was good. They added two poppadums' which I had forgotten to order. Thank you. Delivery as advised.

My first time there on friday 24th may 2024 and must say a wonderful experience & we will be back for more soon superb quality food very friendly and helpful staff all evening lovely restaurant i recommend the recommend it to you if your around the high street please pop in you won.t be dissapointed full marks to everyone John

first time ordered on line everything was wonderful will order again

always impressed with this place 👏

Good clean food made perfectly!

Love this place, they have the best chicken makhani I've ever tasted. It's a family run business and they are so friendly. Worth a visit 👍

First time ordering food from here & will be the last. Had to bin all the food. Chicken tikka masala has coconut in & I can’t eat coconut!! This was not in the list of ingredients. (Never had a tikka masala with in before). Also the tikka Balti was awful too. Total waste of money.

absolutely lovely food and great quick service. always recommended 👌

Food excellent, fast delivery best in town

Ordered a take away through just eat took two and a half hours to arrive . Rang restaurant after 90 minutes to be told on way 2 minutes away 1 hour later arrived cold won’t be using again staff rude when I telephoned chasing food and put phone down on me twice.

Ordered in advance of the restaurant opening. Was notified the delivery was delayed, so I rang and offered to collect instead. All in all, we waited 90 minutes for our order. The chips were undercooked, but hey, we were given a single popadom to share. Won’t be ordering again, even though we have filled the stamp card.

food was over an hour late, missing a portion of the order and pretty cold.

I’m sorry but this was not the usual Bangla Lounge standard. We’ve been using here for many years and while we know there’s always a wait for the food it’s usually worth it, but not this evening. The both portions of the pakora starter was dry and the chicken tamarind was majority sauce. After waiting 1.5hrs and spending what we did we expect more. I think we will try elsewhere for a while.

From the start rude staff , no facilities for a baby ( no high chairs or changing room ) Bland food , I would never go back and plenty others In working distance to try

Used to order regular from here but it seems to have gone down hill. Masala chips were brown and just tasted like vinegar. Not much flavour to curry either

Food arrived hot, very tasty. We will be back again soon

lovely tasty food from the Bangla Lounge.

Went last week ang 100% tonight well totally different, booked a table ,treated badly

Usually always order from Bangala but they have seriously let me down on this occasion. Food was over 40 minutes late, when I rang the restaurant to query this they hung up on me. The food was cold and had hardly any flavour to it. Definitely a rush job.

Food was pretty decent although the masala chips were awful and half went in the bin. What I can’t forgive is the delivery service. An hour and a half to deliver a relatively small order when i live less than half a mile from the restaurant. What was worse was them telling me my food had been delivered while i was still waiting for it. A shame as always had decent service from here before. If i use them again it won’t be for quite some time i’m afraid.

forgot to bring my plain chips 👎🏽

Beautiful food unfortunately bag was stacked wrong so lost half the coriander chicken in the bag and it coated everything but we still enjoyed it !

Keema naan was burnt on the outside which made it inedible also and no keema meat in it...plain naan was ok

Only issue we had was the lamb was horrible

perfect as always bit disappointed with the changing of korma recipe but can't complain as I had the tikka too :)

Dry food rice was over cooked and narn was dry to I rated this place good for years but it was shocking this time very disappointed

This is my favourite balti restaurant in Birmingham and the food is always consistently good. We have been using the restaurant for many years, it’s simply great food. Really nice pleasant and friendly staff who are always very polite and welcoming, Very Highly recommended.

Only 2nd time ordered from here but won’t be ordering again. Chicken tikka main was dry in the tub with no onions. Looked like it had been microwaved. I know naan is cooked in oven but it was black on the one side so couldn’t eat it

Visited here numerous times staff friendly and food very good. One of the nicest Indian restaurants in the area. Would definitely recommend

Bangla Lounge is a very nice Indian restaurant. It has a very pleasant atmosphere and is well laid out. The staff were excellent and very efficient. The food was excellent and the portions were very generous. All in all a great place to eat. Highly recommended.

Always a good meal from Bangla Lounge, would recommend

Ordered a chicken tikka masala - received just a pot of masala sauce. Contacted just eat who believe it’s okay to just send sauce even though it’s supposed to contain meat… also charged for it to contain meat! Naan bread also so over cooked it was hard as a rock and inedible. Won’t be ordering from here again, we’ve tried a few times and the order is never correct

Great food as always! Just didn’t seem warm enough when it arrived. But still great food!

Booked a table for 6, did have to wait an hour for food but it was busy in there but worth the wait, we really enjoyed everything and will be back

Always order from Bangla for Indian food, great quality, highly recommend

Nice place,food was excellent, staff were great and quick to serve,,,nice atmosphere