Banging Bapz in Bournemouth

My BFF and I visited Bournemouth for just one night. After grabbing some lunch, we were on the hunt for coffee! As coffee-loving Americans, and first-time visitors to the UK, we didn’t know what to expect from our first experience at a coffee shop. And we found, Lily at the Bournemouth Caffè Nero. 🙌🏼 We always order (or would make at home with espresso-makers) Brevé Lattes, either iced or hot. A standard latte is made using milk, steamed for hot or cold for iced. The brevé means that half-n-half is used in place of milk. But, as we learned as we continued our trek around England, no barista was familiar with a “brevé latte.” Nor did they even know what half-n-half was! Lily listened patiently as we explained our American form of coffee and helped us to achieve something very similar. She did it all with a friendly smile and with professionalism. She was obviously a competent barista and has superb customer skills. Thanks to Lily. We visited the store once again in Bournemouth the following morning and gave our thanks and goodbyes to her. Because of her help, we were able to visit many other Caffè Nero locations and order what was wanted more easily. (Even if they were surprised by this crazy way that some Americans take their lattes. Note: If one is curious about our habits, there’s less sugar in half-n-half than in milk…and tastes way better.)

We've been meeting up monthly there for a good few months for something to eat. It's got a good menu and the food is. OK Recently we've come across a middle aged bloke working there who is rude and sarcastic so we'll find somewhere else in Charminster to meet up.

Can be busy at times but worth wait

Home cooked food from breakfast to tea time. Beautifully presented & nothing is too much trouble.

First visit. Came in hungry, left angry. Four rude and apathetic staff members on. Forgot the order, laughed on realising and no apologies. I’d avoid like the plague and would recommend you do too