Banana Tree- Milton Keynes in Milton Keynes

The meet and greet was friendly enough but we suspect the waitress had a lot of tables to cover. It took a while to give a drinks order, the drinks came quickly (for cocktails) and we ordered our meals. I was just about to ask where the food was when our starters arrived; the same thing happened with our mains. The food was really tasty but we had finished our wine half way through the mains. We would have ordered another bottle but didn't see the waitress until we had finished eating. So they missed out on another drinks order; we asked for the bill immediatley, and went elsewhere for a digestif. There was no push back when we asked for the service charge to be removed from the bill but we would rather have had more attentive service.

Amazing food, worst customer service from staff. We made a note it’s our anniversary, no acknowledgement but never mind. Asked staff member, young girl in black hair. Can you get me noodle medium spicy, she said you want spicy or non spicy, I asked medium. She rolled her eyes and said it’s spicy or not spicy. Asked to bring our food after 15/20mins, response was when it’s ready in kitchen I will bring it/ our cocktails came 8 mins after our food when I chased, we could see these were sitting on counter but no one wants to pickup. I was served wrong noodle dish which was taken out to serve to another table and waitress could see my daughter already had some bits from it, so those guests it was served to I feel sorry as it was eaten by my daughter. I am a hotel GM and customer service is huge thing for me and I would normally not write a poor comments but when something is so poor it must be said. manager is more interested to argue as she caught my words when I toiled her I would have sacked this kind of staff, I shouldn’t have but I was angry. She made no efforts otherwise to make our experience better. I already clarified in the beginning I don’t want any discount or refund so don’t think I am after a money back. I spoke highly to lot of people before today about amazing banana tree experience but here it ends and never again. Get your service sorted and get managers and staff some basic guest interaction training. If you can’t provide good service just learn not to be rude. All the best

Great, quick service. Thank you Keya.

Great food and great service from Keya.

Had a lovely Laksa dish and dessert served by two friendly and helpful waiters Josh and Keya.

Amazing service and the food was just perfect. Keya served us lovely and was welcoming and sweet. Will come back again

We celebrated my friend’s son’s birthday dinner and all the food that we ordered were so delicious. Keya served us and she was so great all throughout and has a very good customer service attitude. She has a pleasing personality. Thank you!

thank you to Keya, who made our experience in Banana tree Milton Keynes very special. Thanks again for going the extra mile, much appreciated. Lovely food x

Has a very deightful dinner at Banana Tree Milton Keynes. Food was delicious and service was outstanding. Keya gave us excellent customer service!

Diana was a lovely server who recommended pad Thai to me. She did go through a few of her favourites. Very tasty food and good portions.

Ramona who served us was great, so was the food. We love to bring the kids here. They love it as much as we do.

Ramona was very good and very professional in service.

I’ve had better plane food than I had from Banana Tree tonight. If I could select 0 stars I would. Given it wasn’t cheap either, I thought I’d earn others to avoid…

We had an amazing experience at Banana Tree, and a big part of that was thanks to Peter! His service was outstanding—attentive, friendly, and professional. He took great care of us, ensuring we had everything we needed and making our dining experience truly enjoyable. From recommendations to quick service, he was excellent in every way. Thank you, Peter, for your hospitality! We’ll definitely be back.

My wife and I had a fantastic lunch at Banana Tree, and Peter made our experience even better. He was extremely helpful, attentive to every order, and ensured everything arrived quickly. His friendly and professional service made our meal enjoyable. Thank you, Peter, for taking such great care of us—we will definitely be back!

We had a wonderful family dinner at Banana Tree, and Peter made the experience even better! He was incredibly helpful in guiding us through the menu, explaining the dishes, and helping us make the best choices. His attentive service and warm hospitality made us feel truly welcome. He took great care of everyone at our table, ensuring we had everything we needed. Thank you, Peter, for your excellent service.

I had an excellent experience yesterday, Thanks to Peter. He provided outstanding service. Highly recommended

We had a great time tonight. The staff decorated the area with some decorations we bought for my friends birthday and gave a free drink. The food was amazing and drinks delicious. Would definitely recommend for an evening meal x

Aesthetically pleasing, hot staff, nice grub, good music. What more could you ask for? BANGA-Faggin-LANG!!!

Bangin' slap up grub. Proper filled a gap. Highly recommend stuffin' ya chops at this joint. Celebrated my friends 40th and got a free bottle of bubbly which was lovely jubbly.

Excellent service, so friendly and accommodating ! Osman and his bar staff are diamonds and treated us so well <3

Had a great evening with food to match, our all topped off with great service from our waitress Gina

We had a lovely experience, delicious food, Ramona was so helpful

Lovely girls dinner out! Romana was our lovely waitress for the night who made sure we were happy with everything!

it was a great experience with great customer service! loved our server Keya so smiley and an amazing worker. had a fab time :)

Keya looked after us very well. Had a lovely evening and will definitely be back!

Lovely fresh authentic food Outstanding customer service thank you Keya for being so friendly, welcoming and for the cake

Can only comment on the service and atmosphere as never got to the food. Waited 5 mins to be seated with no acknowledgement from any of the staff that were milling around before asking the barman if someone was seating people, who told me they were very busy. A few minutes later the manager came over to seat me, then asked me to wait while he prepared drinks for someone. Given I had now stood there for ten minutes and had noted that none of the eight tables of guest had any food served yet, i told them I would try elsewhere and didn’t even get an apology.

Our server Diana was great, attentive, speedy and very polite

Food came very quickly, presented beautifully and very tasty. Always love it in Banana Tree.

Another fantastic meal here at MK Banana Tree. Great service, great food.

We were a group of 11 ladies who ate here on Friday night. The team were amazing and catered to our every need. The food was outstanding with all 11 of us saying how delicious both our starters and mains were

All the food was good, the service was good, the people's service was very friendly. recommended . thanks to Osman for your attention

Ramona catered us well. All praise for her hospitality

Staff is good.. peter, alex, josh, diana and kaya doing excellent.. food is so fabulous

Great food, helpful, friendly service, convivial atmosphere! The chargrilled duck was superb!

Been a while it was a Saturday so took a chance. Got a table served pretty quick with drinks had to attract attention to get served they seemed more interested in busier tables. Food arrived no one asked how it was or when we laid the bill. Food was fantastic just shame about service. We had sweetcorn fritters lovely wife veggie and had Pad Thai veggie I had Thai Chicken fantastic,

Staff was amazing Alex the manager is so good and bar staff all are doing great service to customers and food is yummy all treat me so polite and humble ❤️❤️❤️❤️

lovely restaurant. lovely and helpful staff. would recommend

Great evening on our midweek date night, Ramona our waitress was lovely and very attentive. Food and mocktsils hit the spot. Will be back!

Had good experience; yummy food good service

Love this place, amazing fresh food and very reasonably priced! Diana was so lovely, thank you, we had a great time :)

Staff was amazing Alex and kaya bar staff all are doing great service to customers and food is yummy all treat me so polite and humble ❤️❤️❤️❤️

Wonderful food at very reasonable prices. Definitely one of the best dinner spots in Milton Keynes!

Never disappoints, great service from Alex.

Really lovely food, great Vegsn selection, the Service was amazing. Our waitress Keya was friendly and helpful.

Great food and service. Busy for a Wednesday night and lots of families as well as the usual restaurant fayre.

Extremely disappointed and shocked . As we step in no warmth for welcome . Lady staff face expression were like we are burden on them , as if we were coming for free food or charity. We requested for table for 9 members as it was big day for my friends graduation. She directed us to most uncomfortable place to seat . Still we ignored as don't wanna spoil our evening. We were just trying to settled in same staff approach asking for what we want . I request for my drink and others did same. She returned with drinks and said order your food now otherwise we will be busy later . Which I find very rude . As we have not even tested the drink yet she is forcing for order . It was the worst experience of my life time . Please if you can avoid this place do so , so that your special event is not wasted . Please it's request to the owner definitely your staff needs training not to bring the personal issues at work and take out on customers .

The security guard directed us to join the queue when we arrived at the restaurant. After waiting for 20–25 minutes, the manager informed us that we couldn’t be seated as we didn’t have a booking. Strangely, the restaurant was half empty, yet they refused to give us a table. When we checked online, we found an available table (there were plenty available), booked it, and showed it to the manager. Although he apologized for the inconvenience, he denied having refused us earlier. It was a frustrating and disappointing experience. The restaurant needs to fix its booking process. If tables are visibly empty, customers shouldn’t be turned away because of system errors. We ended up leaving without dining and wouldn’t recommend this place at all

The food is nothing to rave about, small portion sizes, hefty prices (as is the norm everywhere now) and the flavour was very....... meh. The salmon lacked flavour, the drizzle of lemon helped somewhat but not worth the almost 20 quid, the banana fudge cake was basically a banana oat crepe cake? with ganache on top, it was very tough definitely not a fudgey cake, like I expected. The server was nice, he noticed my napkin fell off and brought me another without me even realising and the place looks and feels cosy but I won't be going back in a hurry.

Service staff were not friendly

Good food, nice place not too cramped and good seating areas. Service was good as well we didn't have wait long to get our food.

Amazing food!! Can't wait to come back!!

Best place in MK for food!!! Alex was great!!

Great time with the girls for bottomless brunch!

Asked if we’d booked plenty of spare tables people being turned away. Dis organised poorly managed. Only interest in take always. Still waiting for food 40 minutes later.

Always love coming here! Great food. Lively atmosphere. Best Rendang in MK!

I’ve been coming to Banana Tree for a while now one of my favourite places to eat and drink. Customer service is always great staff are friendly and always accommodating my allergies. We’ve had Ramon serve us a couple of times she’s always got a smile on her face, very friendly and always happy to help 😊

Wonderful weekend dinner Diana was very helpful

Ramona was attentive and helpful. The place was full and we didn’t feel left out!! Really kind and good experience xx

The food is tasty with intresting new desserts. Ramona was patient and efficient. She explained menu and highlighted the unavailable items.

Ramona was excellent in getting the food on time and service was excellent

I am regular customer of Banana tree. I highly recommend Thai Green curry. Waitress Ramona was excellent with the service. She served the food within no time after ordering the food.

Enjoyable experience! Nice environment for friends gathering. Recommendable!

Had a lovely dinner - satays, bang bang broccoli, prawn crackers and apple rolls - served by Josh, who was present, helpful and quick with service :) deffo recommend

Good price and the food are all good!!!

Oh dear. Lovely man settled us in. Thereafter it was downhill. Food did not taste fresh! Waited for ages to order dessert - we gave up and didn’t order. The nice man from the outset did give us a discount for the abysmal service. I would not visit this establishment again.

Alex and Rachel excellent service

Great food. Great customer service!

We always have an amazing meal here with great service by wonderful staff! Never disappointed! Thank you Alex and Rachel!

Great food, great ambience, perfect place for a date for two!

Great restaurant, lovely atmosphere. Keya -great service 🫡☝️

Osam is the best bartender in the entire world. He knows how to talk to customers and makes you laugh

Excellent service and great food Phill, Josh & Rachel hospitality 👍

Went this evening and had Diana! She was so lovely and accommodating! 10/10 recommend

Diana was amazing! She is so lovely and friendly! The food is so good! One of my fav restaurants

Diana was lovely and great service from her and the whole restaurant

Diana was amazing, great service.

Bad experience. We asked for red thai curry but it was not there hence we order green Thai curry which has more watery and tasteless.

I love padthai here…good ambience and affordable prices. quality wise is great

Ramona was great.. very kind and friendly and made sure we had a good time and everything is fine with our experience today! Thank you; appreciate it

Staff was amazing Ramona, phill and bar staff all are doing great service to customers and food is yummy all treat me so polite and humble ❤️❤️❤️❤️

Ramona is very helpful and friendly 5⭐️ for her.

Swift , smooth and pleasant services throughout what seemed a busy evening, thank-you Phillip, again. Amazing food delicious. Drinks so tasty!

Brilliant service, divine food, absolutely exquisite atmosphere. Thank-you Phillip, was busy too, wouldn’t thought, he fast and always ahead.

Food is good, not breathtaking, but good, correct. Prices are on the higher end for what you get, in my opinion. Varied menu, which I think can be a handicap.

I had a disappointing experience at Banana Tree in Milton Keynes. Their website clearly advertises a 30% student discount, but when I asked for it, the staff outright rejected it without even trying to verify. When I insisted they check with the manager, the server didn’t even bother to ask and just pretended to dismiss the matter. What’s worse is that I’ve had no trouble getting the student discount at their Windsor branch, so this seems to be an issue specific to Milton Keynes. It’s frustrating to see a lack of consistency and such poor customer service. If you claim to offer something, you should honor it. I even have a screenshot from their website that proves the discount policy. I won’t be returning to this branch unless they address these issues and train their staff better. Very disappointing!

The food is really flavourful and the portion sizes are good. Atmosphere is nice. The waiters were really nice but it did take a while for us to be seated even tho it wasn’t that busy. The drinks are also a bit overpriced.

We had a nice time and a great service from Diana

Diana was an amazing host and looked after us so well! The food was amazing and came very quickly!

The food was nice and I liked the service here, menu is diverse and I enjoyed the atmosphere

Diana , our server was great. Fast service . Food tasted really good , it hit the spot!

Great food. The giant prawn crackers were fantastic!

We came to Banana Tree on January 1st during lunchtime, and it was packed. Unbelievably, Keya was the only one managing the floor! Despite the holiday rush, she gave us personalised attention and made sure we had a wonderful time. Her professionalism and warmth are unmatched. Highly recommend dining here!

Great place to eat....in a beautiful location in Milton Keynes... Beautifully presented food 😋 😍 👌 loved the decoration....highly recommended

Incredible bar staff and Osmán really made our night with brilliant service !

We had delicious meal served and waited by the lovely Keya. Highly recommend going!! And a special dessert treat when they found out it was our anniversary. Thank you ☺️

Great food, great service. Fresh and good portion sizes

Great food and great prompt and friendly service from Keya!

Nice food, good service, and we enjoyed the lively atmosphere. My pad thai didn't disappoint. We also had the rendang curry, which was very good too.