Banana Tree Covent Garden in City of London, Westminster

We all enjoyed our food which was tasty with plenty of choice. Staff on arrival were fine. We ordered two types of prawn crackers and one came quickly. We never got the other even after asking three times. This was either total disorganisation or the staff don’t take ownership of a diners complaint. When we finished the main course a make server came and cleared three plates out of four. He didn’t ask us if we wanted anything else, put his coat on and went out. No one else came to serve us or ask about drinks or deserts. The last plate remained on our table until we left. We then paid for our meal even though we wanted desert. Totally missed the 12.5% service charge, that was a shame! Mentioned the service to staff when leaving, not sure why we bothered. Hopefully not all Banana Tree restaurants have such poor service. We don’t expect the best from a chain in central London but up your game as the food was good.

The staff were very welcoming and the place was clean and nice decor we were seated quickly and also they took our order in nice timing too starters were lovely and the mains were big portions…. very flavoursome as well the choice was great and the price was good too we will be back thank you

We had an incredibly disappointing experience due to the poor service we received. There was one waiter with curly hair in a ponytail who was rude from the moment he began serving us. We decided not to say anything at first, as we had enjoyed our previous visit with a different server. However, his attitude never improved. When serving desserts, he was especially rude—he roughly cleared the table, snatching paper from beneath our plates, causing menus to fall onto the desserts. His behavior made us feel uncomfortable. Additionally, the previous week, we had used the fire exit without any issue. This time, after my husband left, the same waiter approached me and reprimanded me for using it in a manner that was condescending and unnecessarily harsh. While I understand it may have been wrong to use that exit, his rude and dismissive tone was unacceptable. When I later expressed my discomfort with his service, he neither apologized nor acknowledged my concerns. While my family enjoyed the food, this experience has left such a negative impression that we likely won’t be returning.

Great location but the food quality was terrible. The chicken was pink, no vegetables in the Massaman curry and staff were unhelpful.

Always delicious food, we have visited 2 of the restaurants and the food has been amazing in both. A wide choice of vegetarian & vegan dishes add tastes authentic and delicious. Wouid recommend.

I came here with a friend and were surprised in how busy it was. We were shown to our table but was a bit noisy so we moved. We had to wait a while to be served. We finally ordered food and cocktails which were really good. Didn’t have to wait long for food which was delicious. I had the Pad Thai with chicken which I recommend and then pancake for dessert which was also good. There are good choices on menu and you can get 2 for 1 cocktails. Would come again.

Vi fandt stedet tilfældigt, læste menukortet ude ved fortovet og gik ind. Det fortrød vi ikke. Der var travlt, så man skal være tålmodig med serveringen, men manden er helt klart værd at vente på. Helt sikkert ikke sidste gang vi kommer der

We visited twice in June. Once to celebrate the end of my daughter's exams and another for a bottomless brunch for my birthday. We were so happy with both visits - delicious food, great cocktails, excellent service, good atmosphere and good value. Both me and my daughter are vegetarians and the menu is brilliant for vegetarians and vegans. So good, we'll definitely be back.

Discovered this place after our theatre visit. We have been to Thailand so was looking forward to the lovely food, we had the 2 for 1 cocktails & we had the spring rolls, fire chicken wings which was spicy & delicious. My husband had the Ramen chicken gyoza for mains which he first tried in Thailand & loved, he said it was just as good and I had the pad Thai chicken which was delicious Our total bill was the cheapest while in London even with the 12.5% service charge that everyone seems to add these days👍

Stopped here for a quick meal before going to the opera. The food was delicious and the service was efficient but still very friendly. There are many more things on the menu. Would like to try so will definitely be back.

We were really looking forward to eating here. We have dined in a different branch before as a couple and were excited to take the kids It started off on the wrong foot. I was waiting over 5 mins for someone to come and seat us. They saw us, bit nobody came. Eventually we were seated and giving our orders. We were told half the kids menu wasn't available (which turned out to be incorrect) and just made the ordering process a little stressful. Eventually, waitress came back and advised that the food kids wanted was available...but after all that confusion, 1 dish came out incorrect! On to our drinks, it was 2 for 1 cocktails all day. The cocktails we ordered had hardly.amy alcohol in it at all. Probably how they offer them cheaper Our starters were oily and nothing much to write home about. Our kids had practically finished their meals before our mains arrived. They ordered desserts but had to wait over 20 mins to get served and ice cream. Terribly sloe, no offer of apology. Nothing We were running late to the theatre by this point and we had allowed over 2 hours for a pre theatre dinner. Ridiculous. We had to quickly eat our mains which arrived 1 hr after we ordered. Would never return here and would advise you to book elsewhere. I felt.on edge the whole meal due to its chaotic nature. Service is non existent

Unfortunately, the food was not great - it wasn't terrible, but it lacked taste. It's a pity as the menu looked great and the staff was fantastic.

We booked this restaurant on the back of other very positive reviews. It was such a disappointment. Although the service was great the food was uninspiring and tasteless. I had the seafood red curry and it had no flavour or spice at all. The mango and lime chicken was dry and chewy. Additionally the food came out within a couple of minutes of our placing the order which just emphasised that it was not freshly cooked. I wouldn't recommend to anyone. Such a shame.

Amazing food and great service by Angie and the team! Would definitely reccomend this place if you are around the Covent Garden area!

They forgot our main course and we got it after I asked where the main course was...we waited almost an hour for it. A waitress called Kelley was also rather rude to one of the people wtih us. I would not go back.

amazing service, delicious food, quick seevice. drinks are 2for1, but just the cocktails, well, they are worth to try! 😋😜definitely will be back! highly recommended.

Could not get in as no ramp and no accessible bathroom. We had e mailed twice to check but no one got back to us. Stay away from the covent garden Banna tree

Surely place to visit if u want to south east asian cusine.Excellent food and the staff was so nice as well. I will surely recommend this one. I will be visiting again.

Loved the food and enjoyed it a lot especially the main course. And good service as well. Good location too. Worth the money.

Banana Tree has yet again delivered. Both me and my partner popped in before the theatre for some dinner, without a reservation on a Wednesday, and they were very accommodating. Our server Szilvi made sure that the items on the menu we could eat were shown to us (my partner and I are vegan) and that we had eaten in time for our show. The vegan options on the menu are wonderful and offer a great selection.

The Covent Garden team were excellent. We were seated straight away and the food was excellent. Szilvi our waitress was so excellent, she was professional and really had great attention to detail. Nothing was to much for her, that’s what’s was really really nice.

Great place, such good food and super friendly staff would defo come back . Really nice location aswell and friendly atmosphere and 2for1 cocktails

Amazing service by Angie. Food was super! Also the other two ladies were really nice and helpful. Quick service. Highly recommend the place.

great food great service our server mesi was really good! didnt have any cocktails cause it was a post-night out lunch 😅

The food was amazing and beautifully presented i could not stop eating - particularly the banana tree noodles which were delicious

Fantastic food Great service Amazing experience Will come back soon to the Covent Gardens branch. The staff was very friendly and helpful

Great venue,tasty food and the staff particularly Mesi was lovely.Good value for money. Great variety of vegan options for my son Strongly recommend

Shilvi and all the the staff was amazing. Very busy but food was delivered very quickly. Will come back again.

Amazing laksa, great service! Angie was really attentive - We were surprised she remembered me and my friend from the previous time we visited, she’s really great!

We had a lovely time being served by Joanna and the team. She had great banter and I loved it, she’s an icon. The team were pretty short staffed and super busy but it was still great. Joanna is the queen of our hearts. 💚

Très bonne cuisine. Adresse que je recommande si vous êtes dans le coin! Le restaurant est bien situé. Les serveurs sont également très gentils. Néanmoins, la serveuse pourrait être un peu plus agréable.

This spot is great for dinner, drinks and meeting friends. Very friendly people and comfortable atmosphere. I really liked it.

Great cheap, quick eat! Very good value for money, so tasty! Went before a show, service was fast and they had 2 for 1 cocktails which is always a plus

Great food and very nice atmosphere. Definitely recommend it! 🇬🇧❤️ The attention from the servers was great!

Une sublime découverte avec une équipe adorable et des ramens délicieusement pimentés!!! On adore le mocktail à un acheté le deuxième offert surtout qu’il était très bien réalisé! On valide!!!

Recomendo para todos os brasileiros que estão em Londres, comida deliciosa staff super educados……..

Visited on 12/12 and had a lovely afternoon meal before the theatre. They took us an hour early which was great. Our waitress was nice and friendly, offered to help explain any dishes, if we needed. The restaurant is nicely decorated & they emailed me...

Mediocre food, cramped seating and long wait to be seated (despite booking in advance). This would all have been ignored had in not been for the final part of the evening. Ordered coffees at 21:30 as we didn't fancy dessert- was told the machine was...

Do not go. Poor service and I became extremely ill after leaving. I went with a work party, we had booked for 12 people at 7.30; we arrived at 7.30 to be told go wait outside in the cold as our table wasn’t ready. There...

We were little disappointed on seating plan where we felt cramped and the table size for group of 4 weren’t adequate to dine in. But friendly service and great food plus juicy cocktails made the experience enjoyable. I would highly recommend the house spicy noodles....

Friendly staff, great menu and delicious food. Just a few steps from Covent Garden. Loved our lunch and will definitely come back.

Extremely busy restaurant, nowhere near enough staff. Waited 35 minutes to get drinks on arrival, after chasing 4 times. Some of the food was only warm at best when served, but we decided we would not send them back as it would incur another long...

Poor customer service. The blonde lady who work in the front desk is very rude. I assume she is a supervisor or manager. The waiter came to our table every 5 minutes, we don't know if he was rushing us to leave but he make...

Not so welcoming but then we did have nice and friendly service. It delivers as expected, average food for average price, did not expect anything special so it didn't over deliver. Nothing standout but I was not disappointed as I didn't expect the best asian...

Great food and drink, the staff were lovely and very helpful. The menu is particularly good for vegetarians.

I’ve long since been a fan of my local Banana Tree at the bottom of Battersea Rise. I’m pleased to see this casual pan-Asian eaterie has been spreading its wings recently and opening some branches in central London, first on Soho now in Covent Garden,...

We got a last minute table for 9, service was excellent and they kept drinks topped up all night. Portions on smaller side but very tasty. Really good fun atmosphere.

The service was extremely slow and poor. They didn’t bring out the vegan crackers but still charged for them. Had to skip dessert as simply took to long.

Visited as a group of 4 friends. They initially couldn’t find our booking, and only because I’d screen-shotted the reservation did we get our table from the relatively hostile “greeter”. Cocktails were 2-4-1, which is just as well, given a lot of them are £17...

A fun place to eat, a great atmosphere with cheerful staff that were always on hand. 2 for 1 cocktails. Lovely Asian food with plenty of choice. Sign up to their website in advance and get a £10 voucher! I would recommend booking.

A little disappointing. The food was OK but a meal forgotten. I'd also walked past earlier in the day and booked an outside table. When we came back the staff were adament outdoor tables couldn't be booked. I don't think I would return as there...

Came here before going to the theatre,so many places to choose from but was so pleased we picked this little gem of a restaurant.Food was delicious (Banana tree noodles were lovely followed by chocolate soufflé with coconut ice cream with passion fruit),friendly efficient service and...

Brilliant food and lovely vibes! Manager Meshi is wonderful she looked after us so well even though they were busy. She went above and beyond for us to have a good experience - amazing service from everyone we interacted with ✨️ We loved the sticky...

I have been for first time in Banana tree in Covent Garden and Melvina and get team they have been exceptional, they really had a value to the business. Thank you for the beautiful evening will Be back soon xxx

Wonderful dinner with my family at Banana tree in Covent Garden, Melvina, Paula and Angela have been a truly star of the evening. It has been a truly great experience I will be back soon with more friends

Lovely food, nice service and drinks (soft and alcoholic cocktails were ace) and 2 for 1 was nice to see. Will come back again