Ballihoo in Cotswold - Phone Number, Reservations, Reviews

Just about the most welcoming staff in any restaurant. We had a lovely meal on Friday night no complaints whatsoever … the current menu is really good particularly the fish with stir fry and we look forward to coming back 🥰

Really fun evening. Relaxed atmosphere, good service and sharing boards a good way of avoiding decisions. Pork chop was full of flavour.

A lovely restaurant at the heart of the Lower Mill Estate. Lovely food and a nice selection of wine.

Nice location but several things annoyed me. It's EXPENSIVE. Husband and son had bugers, I had the veggieburger. They said thiers was ok but not worth the 16 quid price tag, my VeggieBurger was made from a combination of sawdust, moonrock chippings and sandpaper with a hint of stale nuts. Obvioulsy it wasnt but you'd be forgiven for thinking it was, it was drier than Ghandi's flip flop. The shop is WILDLY expensive, and the icing no the cake was the waitress flaunting a Free Palestine badge on her shirt. What the actual lol. If I'd have noticed that before ordering I'd have walked out.

The staff wear badges with offensive political messaging that made us uncomfortable. The food is pretty expensive and the included gratuity charge is presumptuous, especially on a table of 3.

Shame the menu has changed so much from last year. The Staff apart from Sarah and Zarah were not very welcoming or helpful. Sarah goes above and beyond to help you shame her shift started when we had nearly finished she remembered us from last year and took time to welcoming us back. Abie and the receptionist on arrival could well take a leaf out of Sarah’s book when it comes to customer service. We are on holiday and arrived all happy their attitude definitely deflates you.

Eaten here four or five times on holiday and it’s absolutely second to none with its excellent friendly service- all members of staff are lovely and can’t do enough to ensure you have a fab time, particularly Sarah. Food and drinks are all great quality. My son has several severe allergies (anaphylaxis level) and they are always flexible, thorough and accommodating with this at both the main restaurant and the pizza shack. There was on one occasion a small issue with one main course (not allergy related at all) and they managed it promptly and professionally. This place is a real gem- already looking forward to our next holiday.

Ate here a few times during our stay. The staff are so friendly and the food is really nice

Visited twice, once for a sandwich and once for a beef roast. There was a bit too much bread on the sandwich for me but the filling was tasty. The roast was very good and just the right portion size for me. It's a modern building with a rustic feel with plenty of indoor seating and some outdoor seating. I haven't visited in high season but would imagine that booking is essential. The service was 5 star (Sally & Sarah).

We came as a group of ten, including 4 kids and two coeliacs and Sarah, our waitress, was a megastar. Thank you!

Family meal for 6 on a Sunday lunchtime as staying at Cotswold Water park for family members 'Special Birthday '.All a bit disappointed as had run out of Roast beef😔,we had 3 roast chicken,2 fish dishes and a burger which was nice.Sharing board for 4 was very nice and fish cakes for 2 for starters very good.Staff friendly and service good.Sat in the garden there after and had a drink which was nice as they were getting ready to close.

Pleasant restaurant with helpful staff. Overall a good experience let down, in my case, by chewy lamb with some stringy bits. Others enjoyed their food including the lamb.

The waiters were really kind and they all hoped that you have a good meal. And the food was amazing even when I had gluten free it still was really good. And getting seated was fast. It was a good experience.

Great and very friendly service. Unfortunately we did not think the food was great. Burgers were greasy and risotto came with no goats cheese. Kids meals were good 👍.

Absolutely incredibly delicious food and great service. Highly recommend this restaurant!

Well presented restaurant and friendly service. Good coffee. Had a sharing board which was very nice. Only reason not full marks is the service charge added on even when paying up front for something, doesn’t feel quite right.

Hate to say it, but this experience was beyond embarrassing. We waited an hour for our brunch. When it arrived, four of the dishes were different to what was ordered. The scrambled eggs tasted like fish and all of the ‘poached’ eggs were essentially hard-boiled, the yolk (pictured) was like eating one of the tracking balls you used to get in an old computer mouse - and it wasn’t because they’d been waiting to bring all the meals out at once because two of them came out a good 5-10 minutes after all the others. My friend’s teeth could barely get through the toast, it was so hard, she had to give up. Two of us agreed they were the worst eggs we’d ever had. A table that was seated after us was served before us too, which seemed odd. I also had a chai latte, which was actually very tasty.

Had to buy 6 eggs from the shop as forgot to get them at supermarket. £4 for 6 eggs! If you want to feel ripped off this is the place for you.

Absolutely fantastic food, location, atmosphere and staff! Could not fault it! We had dinner on a Saturday night which was delicious and a great buzz in the restaurant! Drinks are expensive but food is good value for the taste and portion size. We also Had Sunday lunch here with friends - a party of 8, the roasts were incredible really fresh, huge portions, rare roast beef with a lovely selection of vegetables a real treat! The staff could not have been better, they were so attentive and friendly with amazing service! You made our break thank you so much

Had a lovely meal. Sarah was fantastic and really went above and beyond to look after us. Duck salad was delicious too

Came here whilst staying on the estate, for lunch. Party of 9 booked for one o'clock Ordered drinks (which are not cheap) Expect to pay £6.95 for a pint of Estrella and about £32 for a bottle of red wine Ordered various starters and three children's meals to arrive at the same time . Starters were of a reasonable standard Then waited an hour and five minutes for adult main courses to arrive. Wrong main course was sent to me ,( Ordered cod and was given a pork chop!) Agreed to have the pork chopped provided I wasn't charged. ) Pork chops were cold! Other main courses were hot! Ordered childrens ice creams and three cocktails. Whilst waiting for drinks and ice creams, told by the manager, we need your table in 15mins. This was unacceptable especially whilst waiting for our cocktails (£36 for three) and ice cream. Manager made aware of this and did discount the bill by25%. It should be noted that our order was behind a party of 22 who came in after us. Also the chef has a legal duty to serve any hot food above 63°c, which aspects of ours did not even reach and the staff need to be aware of timings At best the food is average and overpriced! Will not revisit

Surprisingly good. You might have low expectations when a restaurant has a captive audience, but this place does good quality fresh food, that's reasonably priced. Very friendly staff too.

Ballihoo was a hidden gem. Food was fantastic. Prices are on the slightly higher side but we'll worth it. We dined in on a Sunday and had the pizzas from the outside pizza oven as a takeaway on another night. Couldn't fault it.

Great food, recommend the sharer platter though there was a lot of bread. The chicken and the fish were both really good!

Whole plaice meal was made to perfection. Staff pleasant as well 👍

A brilliant evening with delicious, seasonal food and fantastic service to match. Special thanks to Clare for being some welcoming and taking such great care of us.

We were a group of five ladies staying at one of the cottages on the estate. We ate outside at Ballihoo for lunch on a very sunny Saturday in October 2023. We had the sharing platter and a side of fries between us. Very tasty mix of breads, hummus, spicy sausage, olives, dipping oil etc. We all thought it was good quality and enough to act as a light lunch for us all. The waitress was particularly helpful and considerate - sorting out a slight mixup with our drinks efficiently and without fuss. We then decided to pick up dinner from there that evening - and have it as a takeaway. I spoke to Zahra to place our order and she was absolutely lovely and so helpful - a real asset to the establishment. Again - we all thought the food was wonderful. Two of our group had beef stew and dumplings - beef was super tender, gravy was a rich reduction, dumplings were light and moist. Another group member had the plaice - loved it! Another had the beef burger - again highly rated. I had the cauliflower, walnut and chickpea burger with fries. Very, very tasty and an unusual vegetarian option that made a great change. Overall we were so impressed by the quality and taste. We had originally planned to get a takeaway curry from somewhere else - but we’re very glad we didn’t because the food from Ballihoo really exceeded anything else we might have bought. Well done and thank you to all the team there!

Ate here on a Saturday night, booked in for 8pm and it was bustling. The staff were all very attentive and nice. Eight plates out of seven were good although one pasta dish was floating in oil and couldn’t be finished. Response to the feedback was underwhelming I’m afraid. Overall worth a visit if you’re staying on the site and don’t fancy cooking one night.

We had a fabulous 50th birthday evening meal where, between the 10 of us, we sampled everything on the menu (including some fine wines). The chef and serving staff really know their onions. An excellent facility. We’ve since been back for brunch and it’s been another fabulous aspect to a wonderful holiday at Lower Mill Estate in the Cotswolds.

Stayed on the site for a weekend with friends and through a recommendation we decided to visit the restaurant. We were not disappointed - the food and staff are amazing and though fairly expensive, it was worth the money. Would definitely visit again and recommend to others staying on the site.

My friends and I had an absolutely lovely time here for food, celebrating a hen. The food was stunning, lots of choice - I had the cheeseburger which I highly recommend. Table service is great, the staff are really helpful and attentive. I (think) Sarah was the lovely blonde lady who made our time more special, she organised a celebration plate with brownies and a candle for my friend, it was a complete surprise and we all really appreciated it. The surroundings are gorgeous, the decor is modern with a boho vibe - so pretty. They also have a little shop area inside for essentials such as washing tablets etc. And fridge essentials. The whole area is absolutely stunning, and this restaurant is the cherry on top! Loved it!

We received such a warm welcome from the lovely friendly staff, we were offered our choice of dining inside or alfresco, both super stylish & relaxed. The menu has something for everyone, including Vege & Vegan, but still Chef Matt went above and beyond by significantly tailoring a main-course for a family member and then adding a whole new dessert item for a few of us - hugely appreciated. We really could not have been looked after any better for dinner, so we'll be back for Breakfasts and lunches too ! 🫶

Balihoo restaurant left us truly impressed with delicious food and exceptional and friendly service, courtesy of the amazing Annie and her team! The menu features a great range of dishes - From classic favourites to inventive creations. Annie's service was excellent as she bent over backwards to accommodate our party of 8 as a late booking. The warm welcome, delicious food and attentive nature of the whole team really helped make our holiday! Thanks to all the team at Balihoo!

Balihoo restaurant left us truly impressed with delicious food and exceptional and friendly service, courtesy of the amazing Annie and her team! The menu features a great range of dishes - From classic favourites to inventive creations. Annie's service was excellent as she bent over backwards to accommodate our party of 8 as a late booking. The warm welcome, delicious food and attentive nature of the whole team really helped make our holiday! Thanks to all the team at Balihoo!

Small for the complex but enjoyable

We loved The Ballihoo the food and service was brilliant. We arrived last Saturday in the pouring rain the staff especially Sarah and Sally made us so welcome. We had the salmon and it was so delicious we wanted to meet the Chef (Paul) and congratulate him. Nothing in the restaurant is too much trouble all the staff are so lovely friendly and welcoming. We had breakfast on two occasions which was really good. I did find charging for butter by portion a bit naughty and a let down. But apart from that keep doing what your doing staff ***** See you all next year.

Food was amazing staff were really friendly and helpful. Definitely worth a visit during your stay.

Food was great and the service was brilliant! Sarah is definitely an asset to your team, she made the whole dining experience lovely! We came with a one year old and Sarah kept him entertained too! Thanks for a great evening!

We ate here once on our 4 night break for convenience - big error! The building is nice and light and airy and our waitress was absolutely lovely and it’s a cute touch offering a dog meal (expensive though) but the food itself is all completely bland and some of it was so over cooked! Three of us had the salmon which was so over cooked and the veg had no seasoning. Three had the anaemic looking chicken with again no seasoning, no sauce just on a bed of veg which were also tasteless. One had the burger which he said was average at best and one had the ribs again so over cooked and dry!! No Korean flavour there either…. We didn’t bother with desserts given the standard of the mains and over priced for what these tasteless dishes are.. they’re all around the £20 mark either just under or under.. we shared a couple of the platters to start which were ok. With the drinks our bill for 8 plus doggie came to over £400 … you can imagine our surprise when my son in law got called back to the till as they’d undercharged us by 1p, yep 1p and they asked for it… such a strange place which is a shame as for convenience it could be really good.

Lovely food and very friendly and helpful staff. Quite pricey but we thought it was well worth it.

The service was excellent. The staff were so friendly and attentive BUT the food was very average at best. I believe as there is no competition and they have a captive audience there is no pressure to offer quality. Maybe worth going for a drink to get out the house but to eat I would suggest dining in.

We visited Ballihoo for our 10th wedding anniversary and had an amazing evening. Our server (Lucy) was an absolute superstar and really made the evening special. She couldn’t have been more attentive and showed genuine interest in the whole family and our special occasion. She deserves all the recognition and success she gets, I have been to Michelin * restaurants that could learn from her warmth, sincerity, attentiveness and humour. She’s a true credit to the team. The food itself was nice and came quickly (we were out of season though). The restaurant itself is lovely, modern and bright with a relaxed atmosphere. It’s pretty pricey but worth a visit if staying on site. Thanks again to Lucy for making our evening special.

Great breakfast exactly what was needed and a reasonable price.

This evening we had the most fabulous dinner at Ballihoo. Not only was the food incredible but Sarah and Liam gave us some of the best service we'd ever had. Sarah went above and beyond to make us feel special. Liam treated our golden retriever like the star of the show and the doggy menu went down a treat. Sarah and Liam are an absolute credit to Ballihoo and we're super grateful for giving us the perfect evening.

The week before our stay, I emailed to order for collection of afternoon tea for 9 adults and 3 children. Between us we organised a convenient time to pay, which was extremely helpful. The staff were just wonderful and reassuring from the start. When we collected the food, we could not believe how much parcels we had. They were beautifully packed. The food was beautiful, every part of it. It was enjoyed by every single one off us, especially the lemon cheese cake 😍 Thank you!

Exceptional service. Food was excellent and delicious. Home made breads warm when served. The burger and fries was one of the best I’ve ever had. This place is awesome and will most definitely be back as much as possible.

Fantastic attentive and friendly service. Made my mums birthday very special with a treat at the end. Food was good.

Lovely venue. Good food. Fantastic and friendly service. Thoroughly recommend even for the service alone.

We were served by Zara and had a lovely meal. Staff were helpful and food was very tasty

Great food and service, dogs welcome is always a bonus!

Very nice restaurant with classic british fare. Friendly staff, nice drinks list and great service from Zara

Having visited Balihoo on a number of occasions we have decided that this will be our last time. We cannot fault our waiter who was very attentive, friendly and good humoured but our sense is that there is a disconnect between front of house and...

Went in to get a coffee- there were only 2 people sat on a sofa- every other table empty. After waiting a few minutes we asked the flustered waitress if we could sit and have a coffee. She said no!!! Lunch was being served in...

Dear Ballihoo club, I honestly don't know where to begin. I'm currently renting a cottage in the estate and after reading you are the only food option around I decided to give it a try. As I opened up the packaging to my veggie burger, things looked very wrong. The contents looked as if (and I wouldn't be surprised if they had ) been sitting there for hours and had became dry, wilted, and depressed. Your veggie burger patty tasted of old tissue and hard times. Your lettuce was soggy and wilted with a slimy substance covering it. After an experience and a half struggling to eat your burger I decided to move on to your veggie risotto. (Just looking at it gave me anxiety!) The risotto had no doubt been ignored for so long and was literally begging for someone to come and rescue it from its room temperature coffin. To be honest with you I haven't been so angry over food in a long time. Though you have a nice selection, your food shouldn't be consumed by anyone real or imaginary. Are you rated 3 stars for a reason?? YES!! My suggestion, double back and try eating your own food options, remove the waste and replace it with real food. I simply ran away from Ballihoo Club because that's all I could possibly do. Your fries were good though.

Beautiful Sunday lunch in a relaxed setting. The kids’ menu is straightforward and the roast dinners were fantastic - made better with equally good service.

Being the only restaurant available on an estate where you pay upwards of £2k pw in high season to stay in one of the houses, you'd expect them to be able to cook a steak. They can't.

Not a massive menu - but all beautifully presented - by the most charming staff. Delicious Hot Chocolate in daytime too!

Denied my family entry.. happy smiles until my Syrian son joined me.. happy faces turned to disgust.. suddenly no service. Be silent or have someone fit the narrative speak for you or you’ll be denied. I won’t be trying this racist establishment again.. completely disgusting. Only positive and reason for the second star was the open playground nearby for kids which my son enjoyed. *An update - the restaurant wanted to contact me via reviews regarding the incident, stating it did not happen. I have no interest conversing with them further after what happened to avoid further disgust - whether they want to go the extra mile in either direction is unknown to me, but I am much happier in the ignorance in never knowing.

We went for a new year break to lower Mill and the Ballihoo has a captive market being the only place open on site for food and drink, nice setting, pleasant staff mostly, service charge added even just for drinks is a bit rich especially...

Even meal for the which was ok and staff were really freight fly and engaging. Total cost was high for an average dinner and 2 drinks so expensive for the food we had which wasn’t particularly exotic. Seems like the remote location is an excuse...

Really friendly staff and delicious food.

We stayed at the Lower Mill Estate for half term with family to celebrate my mums birthday and we had a fantastic time. Facilities and walks around the Estate were perfect. We dined at Ballihoo on the first evening and were served by Mia. The...

Didn’t eat this time, just had a drink. Staff are lovely, friendly and attentive. There’s not a great deal of indoor seating, but there’s outside benches and an undercover area. Good if you’ve got your dog with you.

I agree with other reviewers that they should just do some basics well. Full of children yet not a simple burger available. Overpriced. Nice wine. A disappointment that this is the only restaurant in this estate. Saw plenty of Asda and Sainsbury delivery vans so...

Wonderful restaurant with very friendly staff. Our server was Abi who was fantastic. We had the roasts and Sharing platter - delicious! Will come again. Thanks to all staff

Amazing food and staff We visited twice over the weekend Once for our brothers 60th birthday Thanks again guys on both occasions nothing was too much trouble Keep doing what your doing Excellent food

You have to judge Ballihoo in the context of “it has to pretty much be all things to all people” and that is a really tough ask. For our dinner, they had large parties, small (2 people), adults and children of all ages. That’s not easy. We had a great time and they surpassed our expectations. Excellent choice, perfect sea bream plus a super veggie option for our mother!! The choc brownie pudding was to die for. And, whilst she’d only been working there for 3 weeks, Bethany was a most attentive, efficient and ‘bubbly’ attender. Top marks all round and all for a reasonable cost with 12.5% service included. Will definitely re-visit!❤️

Staff always provide a great service, food is always tasty 😋

Nice place with variety of food. Very authentic taste and delicious items. Loved the fish and chips and also the wines. It was amazing and a fantastic ambience!!

Food was mid. Got the salmon and it came out cold

Having looked at the menu I was very hopeful, unfortunately it simply didn’t live up to my expectations, especially given the price tag.

We had the best service from Sarah. She was very friendly, accommodating and knowledgeable - she was more than happy to recommend some drinks and good options. Would definitely recommend the restaurant and would 11/10 go again

Very good quality meals. The prices initially look quite expensive but the quality of the food is excellent. Spacious dining room with good accessibility. Nice varied menu. Staff were very good too.

Very slow service food over priced a duty manager with a poor attitude. Been for 7 days only used it once due to lack of decent menu choices and poor service

We had a lovely dinner with cocktails and would highly recommend the restaurant. Attentive welcoming staff and a varied menu. I’m astounded by any review that suggests the staff are anything apart from excellent as we have come here a lot for various drinks meals...

What a shame, we could have spent a fortune in here as staying on the park for 7 days. The only good things about Ballihoo is the wine (which is over priced) and a few members of the waiting staff, who were let down by the plates they were serving. As a party of eight people, the food was over an hour in arriving. Which I wouldn’t have minded if the main meals were not flavourless, salty, cheap produce and tasted mostly made in a microwave - the prices were not reflected in the quality or flavour. We complained to the shift manager, who was rude, dismissive and had an air of arrogance (which was strange as he was even unable to open a bottle a bottle of wine correctly) then sneered as we asked for nice glasses (for the £40 bottle of wine), as the ones provided looked like they belonged in a picnic basket and not a restaurant! Training, realising the customer is mainly right and a proper manager and trained chef would make a massive difference. If I were you, I’d order Waitrose to deliver and save your money!

Food very poor staff untrained unhelpful over priced drinks Would not eat in the place again overpriced very slow service and a duty manager with poor attitude This place will not succeed in a competitive market. Leave the estate and eat elsewhere dont except the...

What a shame, we could have spent a fortune in here as staying on the park for 7 days. The only good things about Ballihoo is the wine (which is over priced) and a few members of the waiting staff, who were let down by...

Having seen some poor reviews we tentatively visited Ballihoo on site. I spoke with Abie on the phone and she assured me she would personally look after us. So off we went. Abie was happy we arrived. She took our order then it was down...

A bit disorganised at times, but beautiful food, served in a great atmosphere, with lovely staff. Bethany was just brilliant at looking after us - despite being quite new to the job, she will go far! Good luck to her. Will be back at Christmas...

Staff were lovely, couldn’t have been more pleasant and helpful. The food was fairly nice, but SO EXPENSIVE for what it is. I guess the fact that as it’s the only restaurant on the holiday complex they don’t have to worry too much about repeat...

My whole family think Ballihoo is a great onsite restaurant/cafe/bar. I’ve noticed many times they have to deal with people acting like they own the place, or having to meet demanding, and sometimes not caring parents, demands. Walking in with no booking and expecting the...

We read all the previous reviews but decided to still book and we are so glad we did. The food was amazing, the portions were very generous and the service was excellent and full of smiles. My son loved the pizza shack and the fact that he could play outside.

We went for dinner whilst at lower mill estate, burgers and ribs, kids had pizza, the food was very good, great burgers, pizza is excellent and the choc brownie was delicious, our waitress was Sarah and she looked after us all night, nothing was too...

Thank you for all of our lovely meals at Ballihoo. Sarah was the most amazing waitress I have ever come across, a real asset to your team.

Try to order Pizza says hour long wait so thought we would order one n hour beforehand l. Can only order online the time was coming up 3 n half hours. Tried calling no answer walked there staff weren’t very helpful. Just said they were...

Menu is far too pretentious and fussy these days. Needs a few basics, but they need to be done well. 3 of us had burgers and how this is possible I do not know, but they were inedible (horribly dry and overcooked). It’s one thing...

The service made our experience 5 star. Sarah is a flipping legend, exemplifies customer service as it should be. The food was all lovely, quick and fresh.

Nothing memorable about this place...coffee is the worst....they don't know how to even make a basic cup.

Carlos was amazing, very welcoming and friendly

A nice-looking restaurant in a beautiful spot but overpriced for the food it serves. We had a decent experience the first time we visited but the second visit was pretty poor… a very long wait for food after which it became apparent they missed one our party’s order meaning they had to wait another 20 minutes for their meal to arrive. If you’re looking for a decent alternative in the area, I’d recommend La Passione in Cirencester which is similarly priced but just gets all the details right.

I mean wow - I nearly went back to tell them how to make a pizza! They don’t put enough tomato sauce on - very dry and don’t stretch the bread either so I got a very small thick base. The spicy beef was dried...

Great food, reasonably priced and the staff were friendly

We ate here twice during our stay. Food was lovely both times and service was great. The second time I had to move our booking due to a car break down and traveling back home. Zahra was so helpful and made sure we were all ok. Thank you, it ment alot 😊.

Gfood & service great. V helpful & friendly staff.

First visit - spacious inside, very good food, friendly service and excellent wine list. Would definitely visit again.

After a initial hiccup missing our order, Nico the supervisor restored the service and ensured we had a great evening. Thanks Nico

Had breakfast , dinner and an afternoon tea ( not all at the same time 😂) The food is amazing. There was a bit of a wait as they appear a little stretched staff wise, however they managed expectations rather than ignored it and were apologetic . Having worked in customer service most of my life , I could see that the staff training was all about the customer . I would highly recommend ..and we will be back .. unfortunately, we have to wait until next year !!

A really disappointing family holiday meal. Food was very poor. Waitress tried hard to breathe life into this awful experience. However, many items were not available. Evening menu same as lunch. Microwave fodder, I’m afraid but premium price. Avoid.

Staying on site, we thought we’d try balihoo for breakfast. On asking if we could possibly have a table for 7 we were told “I think we’re booked but I’ll check with the manager” at this point the whole restaurant was empty and a number...