Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 623 in 672 in Warrington
Nº 73 of 74 British in Warrington
Opinions
Very rude staff. Always seem unhappy to be there. Watched a woman drop a piece of bread on the floor and then serve it to a customer.
Sarah . 2023-10-14
MORE AT TripAdvisor
Absolutely the worst breakfast I have ever had, totally inedible, not one item was cooked, even the cup of tea was left, never, ever again! Do not waste your money!
Sarah-Jayne M . 2023-07-21
MORE AT TripAdvisor
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1st time eating here and really enjoyed it. Lovely atmosphere and staff welcoming. Food was delicious.
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Sunday roast took 1hr 15 to come out. 5 minutes longer and I would have just left. Beef overcooked, potatoes reheated, vegetables tasted cold as if from frozen. £18.50 I can overlooked a lot of things usually but the delay just gives me time to think about how annoyed I am. Wasn't particularly busy and there seems to be plenty of staff. So why is it that it takes 10 minutes to bus our table? Why then do I have to track down a staff member for the bill? Because they're all chatting around the bar? It's a shame because I have been here before and the food is usually good. The wait however is always an issue.
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Terrible in every way. Restaurant was empty bar one other table. Started off receiving table service but never came to take our food order. Very basic menu. Toilets and baby change disgusting, didnt even want to touch the tap to wash our hands! We ordered from the bar, 4 adults meals and 2 children’s, priced over £100. We asked for the starters to come with rest of the food. After 25 mins the starters arrived with one child’s meal. That was it for another 40 minutes. One child sat waiting for their food to come whilst the other is eating the raw chips and cold beans. Eventually we asked the staff what was going on and were coldly told the 2nd child’s meal is on its way. Another 15 minutes and all the adults meals came out one by one. Two smash burgers that were like boulders, overcooked and under seasoned. No sauce or butter on the buns very dry. No condiments on the table and nobody around to ask for any. The chips were anaemic. Halloumi fry main’s were slabs of soggy batter with cold cheese inside. Again no garnish or seasoning. Most of the food we were served was left untouched as it was simply inedible. After leaving the restaurant we headed to the indoor play area, greeted with a smile from the 2 young staff working in there. Both very nice and offered the children some leftover sweets from the previous party. Play area was filthy, tables covered in unknown liquids and chips all over the floor, stuck to children’s socks etc! We noticed one of the young workers crying behind the desk, we checked on her as she couldn’t have been much older than 16. She had been treated horribly by the owner and his wife, spoken to abusively and drove to tears. Despite the owners wife often leaving their children with her for free childcare whilst she was working. We left after we knew she had someone coming to pick her up, only to hear and see the owner continuing the verbal abuse of the young girl possibly a third of his age from the outdoor park. On leaving he was angrily shouting whilst entering the restaurant. Not a very nice man and all in front of our toddlers! Avoid at all costs and don’t apply for a job here unless you want to be enslaved to this man and work in shoddy conditions.