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Nº 717 in 756 in Norwich

Nº 30 of 31 American in Norwich

Score
OpinionsNoteTripAdvisor-1.0

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So it seems my previous experience of this KFC wasn't a one off. Food was on board as ready, the it vanished, senior front of house person a little unsure what was going on in kitchen as other people's orders not showing, eventually after asking if my food was being prepared I was told in would be ready shortly, on pressing I was told it would be a couple of minutes, when I explained I had to e somewhere and had now been waiting over 5 minutes (restaurant was very quiet and only 2 orders on the screen) miraculously someone brought out a burger from the kitchen immediately, unfortunately it was nearly cold and had clearly been cooked and forgotten about in the back. Not impressed at all and will not visit again, heaven knows how bad the service would be when busy. It wasn't even as if they were short staffed, as 4 people out front

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