Aztec Palace in New Forest

Spent an enjoyable 3 nights at Balmer Lawn but not sure we'd stay again. Hotel is quite local to us and a place we are familiar with and in lovely location in heart of New Forest. Staff were very friendly and attentive, breakfast was good with plenty of choice, dinner in the restaurant was very good, use of local produce always a bonus. However, we thought our room on the top floor was very drab and certainly not what we would expect from a 4* hotel. It was also noisy as above the outside terrace area and facing the very busy through road. Housekeeping was very good but there was no mini fridge to keep drinks cold or safe for valuables. The bathroom was small and having to climb into a bath to shower is not acceptable or safe. I did raise the issue of poor quality pillows and having a nice fluffy pillow would add to sleep quality.

Visited here this past Sunday to sample the roast dinner..what a pleasant suprise!... nice local pub with lots of character...really helpful and friendly bar staff and the dinner was top notch and good value..will definately be visiting again for Sunday roast and drinks! 😀

Great food very tasty. Shame they turned the football off at half time

Great friendly service. Buffet food good quality and plenty of it. Definitely recommend.

A thoroughly enjoyable stay in the Hotel, all the staff were most friendly and helpful, the rooms were warm, there was a lovely open fire in the reception area and lots of places to sit and relax. The bedroom was spacious and the bed was very comfortable. Breakfast was lovely and our meal in the Thai restaurant was delicious. We enjoyed the SenSpa very much and look forward to visiting again. Many thanks