Ayaan Kitchen in Carlisle

Terrible service, staff have no manners and one is particularly rude, horrible atmosphere. The restaurant is also grubby and our menus were dirty. The food was just OK but the staff were hovering to grab plates away as soon as you finish, unfriendly and miserable. I see other reviews have said similar. My wife and I were looking forward to a nice meal to celebrate her birthday but the staff spoke to us like we were unwelcome gate crashers. Couldn't even be polite when taking our order. No customer service skills whatsoever. Never again. Miserable, rude and unwelcoming. Plenty of restaurants to choose from, avoid this one.

Don’t bother with delivery! Was told on the phone it would take 1hr 20 (which is a pretty long time to begin with, but we were happy to wait) 2 hours passed and each time we called we got another ‘Oh they’re on the way 5/10 mins’ at this point we were starving and it was very late. Food was average and the service has been like this for years and they don’t seem to try and improve it as you can see from many other reviews

I have ordered from here loads of times cos I absolutely love it!! a few items where missing on this order but 5 mins later the delivery driver dropped them back off... alls forgiven, its my favorite take away by far! wouldn't order from any other Indian takeaway 😁

Honestly, disgusting. Worst Indian I've ever had. We had guests and decided to get a £50+ takeaway order. It honestly tasted like someone had tripped and dropped a bucket of sugar into every single curry we ordered - Masala, Korma, and Makkhani. All I ate from our £50+ takeaway order was my plain naan (when I'd ordered a garlic naan) dipped into a sugary sugary curry sauce. TOTAL WASTE of money 🤢🤢🤢 Revolting

Very very good,couldn't fault it . Recommend the lamb biryani