Ayaan Kitchen in Carlisle

Ordered from here a number of times since reopening and unfortunately EVERY SINGLE TIME there has been something wrong with the order. They've either charged us double for items, wrongly added up or there has been missing items that we've paid for! Always gave them the benefit of the doubt as thought there newly opening and everywhere has teething problems. But yet again, tonight being the final straw. Phoned up to say we were missing x4 items following collecting our order, they promised to deliver these missing items and never have. Extremely disappointed won't be returning.

Got a takeaway, arrived late. Chicken very chewy and the sauce was very watery. Best thing was the poppadoms.

Foods decent. Fish tank is minging, get a grip, you're losing business. Edit: Fish tank has been cleaned.

Terrible service, staff have no manners and one is particularly rude, horrible atmosphere. The restaurant is also grubby and our menus were dirty. The food was just OK but the staff were hovering to grab plates away as soon as you finish, unfriendly and miserable. I see other reviews have said similar. My wife and I were looking forward to a nice meal to celebrate her birthday but the staff spoke to us like we were unwelcome gate crashers. Couldn't even be polite when taking our order. No customer service skills whatsoever. Never again. Miserable, rude and unwelcoming. Plenty of restaurants to choose from, avoid this one.

Honestly, disgusting. Worst Indian I've ever had. We had guests and decided to get a £50+ takeaway order. It honestly tasted like someone had tripped and dropped a bucket of sugar into every single curry we ordered - Masala, Korma, and Makkhani. All I ate from our £50+ takeaway order was my plain naan (when I'd ordered a garlic naan) dipped into a sugary sugary curry sauce. TOTAL WASTE of money 🤢🤢🤢 Revolting