Ayaan Kitchen in Carlisle

Last night, I had the opportunity to dine Shaha, and I must say, the experience was quite the rollercoaster. Let me start with the food—it was absolutely delicious! I would rate it a perfect 5 out of 5 stars. Each dish was bursting with flavor, and the presentation was stunning. From the appetisers to the main courses, everything was crafted with care and attention to detail However, the service was a different story. Unfortunately, I would have to give it just 1 out of 5 stars. The staff seemed annoyed and frustrated which really detracted from the overall experience.I understand that busy nights can be challenging, but it was disappointing to see the staff making me feel unwanted! At times i would even say i felt uncomfortable. In conclusion, while I would highly recommend the food at Shaha for anyone looking for a fantastic meal, I hope they can improve their service in the future. It’s a shame that such a wonderful experience was overshadowed by the lack of attention from the staff. I would recommend taking away ur food so you don't have to deal with the stuck up staff!

Don’t bother with delivery! Was told on the phone it would take 1hr 20 (which is a pretty long time to begin with, but we were happy to wait) 2 hours passed and each time we called we got another ‘Oh they’re on the way 5/10 mins’ at this point we were starving and it was very late. Food was average and the service has been like this for years and they don’t seem to try and improve it as you can see from many other reviews

Ordered this evening for 6 of us. Meals we had were..Tandoori Chicken, Chicken Rogan Josh, Chicken Shashlik, Chicken Dansak. Had with all the condiments, Naan's, poppadoms, dips and Bahji. We all thoroughly enjoyed our meals and commented that it was the best Indian meal we had had in a long time. Delivered on time by a lovely gentleman, we will definitely be ordering again. Thank you

Great front of house staff. Wonderful food. Always get takeaway from here.

Best Indian in the town, will be back