Aya Lebanese Cuisine Sutton in Sutton

I was in the restaurant with my partner and literally we had to leave as the place was full of smoke. They have absolutely no idea how harmful it can be for a pregnant woman or an ill person. Strongly do not recommend.

Bag experience , I couldn’t finish my dinner, the fan sistem was broken, smoke all over the restaurant and the manager was acting like nothing is happening. All the customers left! On my way out I looked in the kitchen and the chef was preparing the meet without gloves, touching his sweaty face (adding some flavour to it probably) and after the meat 🤮 NEVER AGAIN!

Although showing as delivered, this order was not delivered at all. I recieved a call from the restauarant to say that no Just Eat courier had turned up and had to collect the order myself from about 3 miles away well over an hour after delivery time

Never again. £30 for 1 person gets you cold, stale food. Really gone downhill.

food is cold and had to be reheated - only allow one delivery per driver

Grilled Into perfection all fresh and the lamb and the mix skewer is outstanding.

Highly recommend! Absolutely outstanding authentic Lebanese cooked fresh on a charcoal grill. We had a great evening everything was perfect. Thank you.

Ordered on Ubereats delivery was on time, the mixed grill l platter for 2 seems better suited for 1, the beef was lovely but the rest of the meats lacked tenderness and taste. The spicy sauce is great and goes very well with the meat for flavour and to help the food not feel so dry. Extra sauces were given in addition to the ones paid for so there was more than enough. The experience could be better in store but I have not been

Visited this restaurant for lunch after travelling over 100 miles to visit a friend who suggested this place. As it had just opened there was only one other table occupied as well as our self’s so it was not busy. We ordered food and drinks and realised we had not been given bread or sauces like the other table so asked. We were given the tiniest amount of sauce and refused bread (we had ordered starters and mains). The person serving did not speak one word to us at all. We were not offered any further drinks. The atmosphere was that bad we left half the food which I cannot fault. On the way out to pay I asked the person who served to please take service off (never had to ask this before) and she said she could not do that. I then had to wait for her to pack up the take away food bags before being able to pay. Not only did we spend money on food we did not eat we paid service to someone who ruined the whole experience. Anyone would have thought this person had a personal problem with us. Awkward and a waste of time and money. Cannot fault the food though. Maybe it’s best to stick to take out from this place.

Total disgrace all food swimming in the bottom of the bag, where is customer service????

Visited this restaurant on Saturday lunch time after travelling over 100 miles to visit a friend who suggested this place. As it had just opened there was only one other table occupied as well as our self’s so it was not busy. We ordered food and drinks and realised we had not been given bread or sauces like the other table so asked. We were given the tiniest amount of sauce and refused bread (we had ordered starters and mains). The person serving did not speak one word to us at all. We were not offered any further drinks. The atmosphere was that bad we left half the food which I cannot fault. On the way out to pay I asked the person who served to please take service off (never had to ask this before) and she said she could not do that. I then had to wait for her to pack up the take away food bags before being able to pay. Not only did we spend money on food we did not eat we paid service to someone who ruined the whole experience. Anyone would have thought this person had a personal problem with us. Awkward and a waste of time and money. Cannot fault the food though. Maybe it’s best to stick to take out from this place.

I ate here with one of my friends who didn't eat much and between us there was plenty of food, tastes great too. A pleasant surprise

Visited this place today for dinner, we were a big bunch. We were so famished that totally forgot about clicking pictures of the food once it arrived - totally worth the wait though. The food portions were great. Worth trying the Mega mix grill if you’re a big group. I would like to emphasise that all kinds of meat that were on the grill platter were cooked to perfection (unlike many other places which are mostly undercooked or chewy). Other worthy tries on the menu are the Arayes and lamb shawarma!

Unbelievable food and amazing service. Comfortably the best restaurant in Sutton

Fantastic,loved it,Fast delivery

Very disappointed. I might as well have taken £50 and thrown it in the bin; it would have been the same. The salad wasn't fresh, and one portion of Baba Ghanouj wasn't sealed properly, so half of it ended up in the bag. I thought, fine, that can happen. I tried the second portion, but it smelled of vinegar. I don't know what I was given, but it tasted like food that had gone off badly. By that point, I didn't even want to touch the meat. Very disappointed and felt fooled. I will never order again.

Ordered through the deliveroo. It was advertised as a mega mix grill bring your friends over and enjoy. There is just about enough food for 2 people. The rice portion was ridiculous. About 3 table spoons of rice for a mega mix grill. The meat was raw sauces missing will never order again!! Spent £45 on a meal that was probably worth a maximum £20. Mini mix grill not mega!

Had a wonderful time! Food was absolutely scrumptious! Recommend the Kash Kash

I ordered from here twice in the last two weeks, the food was absaloutly amazing, they also gave me two very large tubs of sauce, which i recommended wholly, there own brand. Many thanks. And well done.

I had the mix meat shawarma and it was yummy fully stuffed. Taste of middle eastern shawarma

The food was overall quite good, yet the pricing is a complete joke due to the low portion of food you get.

We specifically ordered the food for a specific time and specifically made note that we were opening our fast so we would appreciate it if it was not late. Even after this it was late and when I called the restaurant to find out hownlong it had been, the lady on the phone was so rude and said it wasn't her problem. When i said that was bad customer service she started to raise her voice at me and completely dismissed my concern. I will not be ordering from here again and that is specifically because of the rude woman and bad customer service.

Perfect place. Good portion size, friendly staff and nice environment. The chips and sauces are amazing. Chips are some of the best I've had. 😊

My friend recomand me this place. But I was unlucky as my chicken was almost raw

We always walk past this place and fancied getting it delivered. We got a mixed shawarma wrap, falafel wrap and chips… It did not disappoint!!! Food was fresh and filling - would definitely recommend.

Late and I didn’t get the sauce on my chips and in my wrap that I asked for

The shawarma wrap was dry. No flavour or sauce. Didn’t finish it. I’ve had it before and it has never been dry.

Order took 1 hour and half to get delivered and came cold at the end

Calamari was light and crisp. Bread tasted flaky and home made. Recommended

Very disappointed, I ordered online, the chips arrived soggy and the shawarma was very dry and small, with a little amount of salad and sauce inside. I do not recommend, will never order from this restaurant again.

Dined inside and the food was lovely. However, a few things to note, the ventilation could be better, staff had to keep the restaurant door open to release all the cooking smoke as my eyes were burning. The staff were also very busy with takeaway orders, one of the meals was wrong, but they didn't charge for it and apologised for lack of service on the night. Overall it was a nice evening and we would recommend: The Lentil soup, Lamb meshwe, Lamb shish, Mixed Grill, Chips and Hummus Shawarma

One of the best Lebanese restaurants in Sutton!

It's good but don't like the single use plastic. The food was tasty though.

Fantastic food at reasonable prices, and they offer a variety of tasty takeout options.

Perfect Arabic food with quality service

Driver was very lovely, gave me a ferrero rocher

Had an absolutely lovely meal at Aya. Never been before but can highly recommend. All food really tasty, fresh and well presented. Very attentive and pleasant staff. Definitely worth a visit!

Chef Hussain made our food very well, he’s face and asset of aya Sutton…Once again thank you for all staff to take care and treat us so special…(big shout out to chef Hussain).

Food was dry and not cooked well and sleepy service as i mentioned in notes to put extra chilli sauce but they don’t bother i will not order again

Great staff and good food.very pleasant vibes and good music selection.

The staff here is unbelievably welcoming. When you try their shawarma, you know you are having real meat! With regards to the price, I would say it is fairly priced - considering the quality of food you are getting. A must visit as far as I am concerned 👌🏽

The fresh juice was nice the other mains were mediocre. Starters also mediocre Restaurant was empty yet it still took them a very long time to bring out the food

Ordered a mixed grill and this is all there was, how was this almost £30?! Bread looks like it was bought from tesco. A lot better to order from Tas, better portions as well

We went to Aya for the first time a couple of months back and we have been going back ever since the food tastes amazing!! staff are friendly and amazing too. Sutton Aya is the BEST Wimbledon could learn from them😊

Amazing good quality food, every time

The company used to be good, now has become thoroughly greedy, I made an order for their mixed grill which is a 2 person meal. The box they use holds little meat and is just laden with vegetables. If I spend £22 on a mixed grill, I want my moneys worth -- Not two bits of chicken...

Service was impeccable throughout. The food was amazingly delicious. I had the kafta wrap with chips and garlic sauce. My friend also enjoyed her meal. I will definitely be coming again and i would recommend aya to everyone. The decor was very authentically Lebanese. We both enjoyed it immensely.

Just found this gem. Authentic Lebanese food!!! Mixed grill was mouth watering. Tabouleh is 4/5. Lamb Arayes was the best out of all. The team was so friendly. The lady at service was so kind. Even served a free of dessert at the end!! Worth coming back…

The worst Lebanese food and rude staff. Expensive doesn't worth it

Food is really good for a local takeaway however have put the prices up so high no it’s just not that great value for money any more

The food is delicious, the location is very nice, employees nice, kind and friendly, I will come back! I just love it! ❤️

We just had a late Sunday lunch at Aya's. Two of us are vegan and we had no problems at all. All the vegan (and vegetarian) options are marked. I had the vegan mousakka which was delicious and a very generous portion. In fact, all portions were very generous. Very good value for money also compared to other restaurants. Everything was delicious and the staff very attentive. Looking forward to another special occasion to come back. Thanks so much!!

So its nice and clean and the food is delicious and authentic and service is good. I am taking a star off because it is too expensive!

Always tasty, yummy and freshly cooked.

Friendly service and great value for money

The lamb shank was not eatable it was as if it had been over microwaved, ended up eating rice and gravy for my dinner.

Delicious food, good service l.

Great food and the staff were very friendly. It was a bit quiet for a Saturday night, but that could be down to the time of year (an observation rather than a criticism).

Fat rude lady in the front with dark hair has no customer service basic skills or hygiene she seemed Romanian gypsy eating next to the till with no manners eating speaking same time with rude tone and being rude to customers appalling standards for Aya Lebanese grill her body language is not approachable to customers and why is she eating a wrap with mouth fall why being rude to customers who are trying to order “Ali” needs to investigate this womens horrendous behaviour fast this swine not even a women what a disgrace this is London Not Eastern Europe we have hygiene standards revolting ugly women! People be warned!

Delicious as always. The food at Aya is always amazing.

I don't care what other reviews say, but this is the best food in this area. Pricey, but really worth it.

One of the most filthiest place in sutton ( after all the Chinese take away) should have thier license revoked!!- Unhygienic conditions .their meat delivered from unrefrigerated van from unknown source, into dirty plastic bags... Staff smoking outside the promises. Do not wash their hands after handling of food unsafe from consumption!!! And yes high prices!!!!!! . Dont eat there .you might get food poisoning!!-stupid staff work there .leaving back door open ...rodents seen at the back of the property. Leaving extration and air con running all night and day..( smell of deep fry food coming out of this shop any way)air con still not strong enough to cover that HORRIBLE SMELL!! . Good luck to customers who survive the horrific experience.............

I ordered lamb shawarma for lunch on 05/91/2023 and on the evening of the day, didn't feel well. Next day I was dizzy and felt nauseated. Got food poisoning from Aya Lebanese Restaurant from Sutton. Felt slightly better after vomited the digested shawarna fatty lamb. Never go back to that place again.

Taste is very nice , but slightly expensive. But ofcourse it's their business

For the price, the restaurant was okayish. The portiona were not as big as the price. 35 £ for a mixed platter, but no bread and tasted ok. Shawarma wrap is not possible if you dine in. We ordered a shawarma plate, that came with rice. The falafel was good but overpriced.

Absolutely delicious food and welcoming staff but they only accept cash, which they didn't tell me when I called to book. Not taking cards put us in a difficult position when we got the bill. If they had mentioned on the phone that they only took cash, then I would have given them five stars because the quality of food and the attentive staff definitely deserve it.

great food great staff not too busy

I was looking for a good restaurant near by and this came up! I’m glad we decided to try it, fantastic flavours and the service was excellent and friendly. I would definitely recommend This spot and I will be coming back soon.

The food is always good and very tasty! I would eat from you every day! You are great! I recommend with confidence!

The mix grille was best served in sutton and the service was amazing good recommendations

Fresh food and amazing customer service really good and friendly I went there for lunch with a friend cause ...totally unexpected, but so happy I did. It seems like a familly business, very warm and welcoming. The waitress offered a dessert free of charge..overall very good customer service and amazing food all we needed to have a great lunch

Founded hair in my shawarma. The manager didn’t bother to sent new food or refund it.

They don't accept credit cards which is annoying. Rice and baby chicken were good. Lamb shawarma was not. And prices are too high for its portion size and I'm a tiny guy

For the price you pay the portions are tiny.

Tasty food. Bit on the expensive side, took away wraps and meatball main course. Main course was just meatball curry and rice, no accomplishments/salads/bread. Wraps were good and value for money. Staff were friendly and polite. Good location.

I loved this place like all the other branches I have been too

Everything perfect, fast delivery, great customer service, thank you 🙂

Friendly Lebanese staff and excellent food.

Food was average, but service was awful. Had to keep reminding staff that dishes were missing. Felt like they didn't want to serve the dishes we paid for to save money. At the end of the meal told only taking cash. Why not told at the beginning. Although looks like they were accepting cards on the phone. A bit of a con. Really disappointed.

Some of the best food I’ve ever had! Delicious.

We ran up to order a collection, the lady was so rude to us we was so shocked. We were new customers and really looking forward to trying the food, but we will never order from here after the AWFUL way we were spoken to. So unprofessional

The food was fresh and plentiful and i got the chillies I had requested be added to the salad, so it was extra tasty! Quick and pleasant delivery - very happy.

Bad attitude really bad service

Consistently delicious, great portion size and quick delivery for the Sutton High Street area. Extremely recommended.

The shawarma no even average pretty overpriced and more staff then customers

Average shawarma, pretty overpriced and meat inside was scarce. The chicken shish was better, soft and juicy, but again overpriced. Been going to Aya since the first one opened in Wimbledon, this seemed like a cheap knock-off - fast food quality at restaurant prices. £4 or so for a tiny miniscule bag of chips. Won't be returning.

Great middle eastern good and halal

Never have I ever ordered a sharwama that doesn't come with wrap.. If you order the kids sharwama meal make sure you order the wrap separately Owner is very rude its unbelievable..can't be arguing over a wrap that costs £2 for 6 pieces in a packet Extra wraps we ordered were old..just breaking into pieces Just as well I ordered with deliveroo, got my money back..

The mixed grill is the best dish served in Sutton.. I love it. The meat is incredibly tasty, especially the shawarma. Many thanks and here's to many repeated orders. 🥰

Excellent food and excellent service

Ordené un Shawarma de pollo y una ensalada de lentejas, todo muy rico ,,,,🤤🤤🤤

Being vegan my partner and I, both have to make sure all the ingredients are within our lifestyle. We called multiple times to know ingredients and was clearly told what was in the dishes by the lady over the phone ♡ We were SO surprised to see how many dishes were vegan ! Every dish made the mezze at home perfect! We even got extra bread from the store which was the sweetest thing ♡ really made my day :") I thought I got the wrong Hummous but I was mistaken ! The lady over the phone explained she checked it personally and it was reassuring knowing they double check orders since im so used to getting wrong orders on the delivery app. Now onto the vegan food! Falafle wrap: very dry, loved the pickles in it but had to add the hommous, tabbouleh, and baba ghanouj Baba ghanouj: I've only had this once from tesco and hated it BUT THIS CHANGES MY MIND ! it was gorgeous 😍 Borghol banadora & Saffron rice: 100% comfort food Chips: Very dry but I love dipping them into the hommous and baba ghanouj Falafle: SO AROMATIC you can see whole spices in them which explode in your mouth when you bite into it. Very crispy and addictive. SADLY we didn't receive the tahini that came with the falafle :( we didn't want to complain so just left it as that since the rest of the food was delicious 😋 Hummous beiruty: the best hommous I've ever had. Love the slight spice 😍 Tabbouleh: Sincerely my fav thing and i wish this was put into the falafle wrap so i added it myself and it is the BEST xD I truly think that this a great place in sutton for a nice selection of food to chow down on :")

Went in to order a take away, asked how much a chicken shawarma would be with chips…. £15.95! The menu says £5.95 for a small shawarma, so was she saying £10 for the chips?! I questioned the price to be told that she was right. Personally don’t think she was listening as she was talking about sth personal to someone and I had to interrupt! Obviously don’t want the customers.. restaurant was empty! Won’t bother trying again! 🤔

Very good food and lovely staff

Bad service, zero hygiene,unfriendly staff, very expensive not for recommendation.

Visited on a Saturday lunchtime. Excellent, helpful hospitality. We had the mixed grill which was very generous and delicious.

Friendly and helpful hospitality. Clean and modern interior. We had the mixed grill which was very generous. Would visit again.

Lunch Menu says what it comes with but they dont put all the items the menu states. Total liars and really bad service. Avoid at all Cost

This place is a total con and they lie to the customers openly. Despite menu states what the dishes come with, they claim they don't. So you pay the full menu price but you get half the items. Dont waste money here. Local Kebab shop is even more better then these liars.

Great food friendly staff and a bring your own beer or wine offer