Based on 343 opinions finded in 4 websites
Based on 343 opinions finded in 4 websites
Opinions
Excellent service. Tasty, fresh and authentic food
Waseem Hameed . 2025-02-02
MORE AT Google
Not very friendly, very tight on sauces, charged extra for chips instead of rice, expensive for portion sizes. Wasn't very busy at all. Wouldn't go back again
H H . 2025-02-02
MORE AT Google
chicken a bit salty but its nice and yummy.
Precy . 2025-01-30
MORE AT Just Eat
The chicken wraps were excessively wet, falling apart the moment we tried to take them out of the packaging, making them nearly impossible to eat. To make matters worse, the chips were limp, soggy, and completely devoid of flavour. Altogether, it was an incredibly disappointing meal.
Tristan Rhodes . 2025-01-24
MORE AT Google
food. High quality, healthy and filling. Not to mention that is very light for the stomach, I love it. Recommend with confidence.
Ionut . 2025-01-14
MORE AT Just Eat
Great as always,delivered hot,lots of it,will order from again
Brian . 2025-01-11
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An ingredient was missing from my wrap, even though I included it in the notes and called the restaurant to ensure they would check them
Da . 2024-12-29
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Eating from Aya after a long time, amazi g quality of food! next time will order 2 instead of 1 shawarma for me!
Omer . 2024-12-29
MORE AT Just Eat
Been to this place so many times that I have lost count. The folks who run this are almost as good as the food they put on the table. Family or friends rally them to join in for a meaty feast here. You won’t regret it !
Bedi Prabhjinder . 2024-12-23
MORE AT Google
Aya has great chicken shwarma wraps, lentil soup and many starters to choose from like hummus and spinach parcels.
Emma . 2024-12-08
MORE AT Just Eat
I love this place. The food and staff are amazing.
Elzbieta Dhoomun . 2024-11-30
MORE AT Google
Very warm welcome, food was really tasty, have been here previously and will be back as the food and staff are amazing.
Peter Wall . 2024-11-29
MORE AT Google
Ordered a large quantity for an event. Perfectly prepared and arranged for us. Good quality considering the quantity. Christina who manages this branch was very good at organising everything. Would highly recommend.
Farhad Mawani . 2024-11-27
MORE AT Google
I just came from work with my friend and hi suggested to me AYA restaurant for dinner. Is first time for me in this restaurant but with a pleasure I can say is the best in Sutton. The food amazing and the servis wonderful behave. I just want to tell everyone you just tray AYA restaurant .Thanks.
leli tesho . 2024-11-24
MORE AT Google
The lamb shank with that sauce was tremendous and the rice was lovely too. It’s a quiet place with good atmosphere and good service.
ledi kraja . 2024-11-23
MORE AT Google
The staff were extremely kind and friendly the shawarma was absolutely delicious I recommend there chilli sauce was amazing with perfect spice and herbs added
Mohamed Alhamier . 2024-11-21
MORE AT Google
The food was mouth watering the service was so kind and wholesome they really made me feel welcome and appreciated.
Fadi . 2024-11-21
MORE AT Google
The food is always really good from here. The Shawarma Wrap is the spot on.
Rahul . 2024-11-18
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It was very expensive. Food and environment was not that great. I think it’s just a hype even water bottle cost £4 which is quite expensive.
ionut dragan . 2024-11-18
MORE AT Google
Very pleasant and clean place, with great friendly customer service. Very responsive and timely in getting food to us. We went on a Saturday night for dinner, six people. Unfortunately the food was a huge let down. The mega grill (supposedly for two people and costing £30) was not ‘mega’ by any stretch. I have had platters for the same price but much more meat in there (and not mainly chicken wings either). The other individual dishes that the others had were also mediocre. The kofte kebabs weren’t as big as in the other (mainly Turkish restaurants), but unfortunately tasted pretty awful. Considering the prices we paid (plus service charge), I'm afraid this place is a massive rip off in terms of money. No complimentary sides such as salads etc., which most other places do.
Shahin Ahmad . 2024-11-03
MORE AT Google
This restaurant is top of our list of favourites but let us down today. We felt the food was missing usual flavours and the shawarma meat in both dishes didn’t taste fresh.
Zulfiqar . 2024-10-18
MORE AT Just Eat
Bag experience , I couldn’t finish my dinner, the fan sistem was broken, smoke all over the restaurant and the manager was acting like nothing is happening. All the customers left! On my way out I looked in the kitchen and the chef was preparing the meet without gloves, touching his sweaty face (adding some flavour to it probably) and after the meat 🤮 NEVER AGAIN!
Delia Oancea . 2024-10-12
MORE AT Google
I was in the restaurant with my partner and literally we had to leave as the place was full of smoke. They have absolutely no idea how harmful it can be for a pregnant woman or an ill person. Strongly do not recommend.
Hay Hie . 2024-10-12
MORE AT Google
Never again. £30 for 1 person gets you cold, stale food. Really gone downhill.
Rhianna . 2024-10-01
MORE AT Just Eat
Although showing as delivered, this order was not delivered at all. I recieved a call from the restauarant to say that no Just Eat courier had turned up and had to collect the order myself from about 3 miles away well over an hour after delivery time
Barry . 2024-10-01
MORE AT Just Eat
food is cold and had to be reheated - only allow one delivery per driver
Alexa . 2024-09-30
MORE AT Just Eat
Grilled Into perfection all fresh and the lamb and the mix skewer is outstanding.
Weng Matusalem . 2024-09-20
MORE AT Google
Highly recommend! Absolutely outstanding authentic Lebanese cooked fresh on a charcoal grill. We had a great evening everything was perfect. Thank you.
Jim Wickham . 2024-09-20
MORE AT Google
Ordered on Ubereats delivery was on time, the mixed grill l platter for 2 seems better suited for 1, the beef was lovely but the rest of the meats lacked tenderness and taste. The spicy sauce is great and goes very well with the meat for flavour and to help the food not feel so dry. Extra sauces were given in addition to the ones paid for so there was more than enough. The experience could be better in store but I have not been
Amena Fetit . 2024-08-06
MORE AT Google
Visitó este restaurante para almorzar después de viajar más de 100 millas para visitar a un amigo que sugirió este lugar. Como acababa de abrir, solo había otra mesa ocupada, así como la nuestra, por lo que no estaba ocupada. Pedimos comida y bebidas y nos dimos cuenta de que no nos habían dado pan o salsas como la otra mesa así lo pidió. Nos dieron la más pequeña cantidad de salsa y rechazamos el pan (habíamos pedido entrantes y comida principal). La persona que servía no nos dijo ni una palabra. No nos ofrecieron más bebidas. El ambiente era tan malo que dejamos la mitad de la comida que no puedo fallar. En la salida a pagar le pedí a la persona que servía que por favor se quitara el servicio (nunca antes tenía que preguntar esto) y ella dijo que no podía hacer eso. Entonces tuve que esperar a que ella empacara las bolsas de comida para llevar antes de poder pagar. No solo gastamos dinero en comida que no comimos, sino que pagamos servicio a alguien que arruinó toda la experiencia. Cualquiera hubiera pensado que esta persona tenía un problema personal con nosotros. Incómodo y una pérdida de tiempo y dinero. Pero no puede faltar la comida. Quizás sea mejor quedarse para salir de este lugar.
Lauren S . 2024-08-04
MORE AT TripAdvisor
Total disgrace all food swimming in the bottom of the bag, where is customer service????
Matthew . 2024-07-29
MORE AT Just Eat
Visited this restaurant on Saturday lunch time after travelling over 100 miles to visit a friend who suggested this place. As it had just opened there was only one other table occupied as well as our self’s so it was not busy. We ordered food and drinks and realised we had not been given bread or sauces like the other table so asked. We were given the tiniest amount of sauce and refused bread (we had ordered starters and mains). The person serving did not speak one word to us at all. We were not offered any further drinks. The atmosphere was that bad we left half the food which I cannot fault. On the way out to pay I asked the person who served to please take service off (never had to ask this before) and she said she could not do that. I then had to wait for her to pack up the take away food bags before being able to pay. Not only did we spend money on food we did not eat we paid service to someone who ruined the whole experience. Anyone would have thought this person had a personal problem with us. Awkward and a waste of time and money. Cannot fault the food though. Maybe it’s best to stick to take out from this place.
Lauren Sharpe . 2024-07-15
MORE AT Google
I ate here with one of my friends who didn't eat much and between us there was plenty of food, tastes great too. A pleasant surprise
Zahir Ali . 2024-06-24
MORE AT Google
Visited this place today for dinner, we were a big bunch. We were so famished that totally forgot about clicking pictures of the food once it arrived - totally worth the wait though. The food portions were great. Worth trying the Mega mix grill if you’re a big group. I would like to emphasise that all kinds of meat that were on the grill platter were cooked to perfection (unlike many other places which are mostly undercooked or chewy). Other worthy tries on the menu are the Arayes and lamb shawarma!
Priyanka B . 2024-06-16
MORE AT Google
Unbelievable food and amazing service. Comfortably the best restaurant in Sutton
Tony Denton . 2024-06-01
MORE AT Google
Fantastic,loved it,Fast delivery
Brian . 2024-05-25
MORE AT Just Eat
Very disappointed. I might as well have taken £50 and thrown it in the bin; it would have been the same. The salad wasn't fresh, and one portion of Baba Ghanouj wasn't sealed properly, so half of it ended up in the bag. I thought, fine, that can happen. I tried the second portion, but it smelled of vinegar. I don't know what I was given, but it tasted like food that had gone off badly. By that point, I didn't even want to touch the meat. Very disappointed and felt fooled. I will never order again.
Angie . 2024-05-18
MORE AT Just Eat
Ordered through the deliveroo. It was advertised as a mega mix grill bring your friends over and enjoy. There is just about enough food for 2 people. The rice portion was ridiculous. About 3 table spoons of rice for a mega mix grill. The meat was raw sauces missing will never order again!! Spent £45 on a meal that was probably worth a maximum £20. Mini mix grill not mega!
Mr T Hussain . 2024-05-12
MORE AT Google
Had a wonderful time! Food was absolutely scrumptious! Recommend the Kash Kash
Fathima Milhan . 2024-05-01
MORE AT Google
I ordered from here twice in the last two weeks, the food was absaloutly amazing, they also gave me two very large tubs of sauce, which i recommended wholly, there own brand. Many thanks. And well done.
Stephen Boyle . 2024-04-23
MORE AT Google
I had the mix meat shawarma and it was yummy fully stuffed. Taste of middle eastern shawarma
Maria Goretti . 2024-04-18
MORE AT Google
The food was overall quite good, yet the pricing is a complete joke due to the low portion of food you get.
Matthew Sara . 2024-04-02
MORE AT Google
We specifically ordered the food for a specific time and specifically made note that we were opening our fast so we would appreciate it if it was not late. Even after this it was late and when I called the restaurant to find out hownlong it had been, the lady on the phone was so rude and said it wasn't her problem. When i said that was bad customer service she started to raise her voice at me and completely dismissed my concern. I will not be ordering from here again and that is specifically because of the rude woman and bad customer service.
S . 2024-03-22
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Perfect place. Good portion size, friendly staff and nice environment. The chips and sauces are amazing. Chips are some of the best I've had. 😊
Bob Smith . 2024-03-02
MORE AT Google
My friend recomand me this place. But I was unlucky as my chicken was almost raw
Cristian Negut Nicusor (youtUBER) . 2024-02-26
MORE AT Google
We always walk past this place and fancied getting it delivered. We got a mixed shawarma wrap, falafel wrap and chips… It did not disappoint!!! Food was fresh and filling - would definitely recommend.
Ella Jackson . 2024-02-15
MORE AT Google
Late and I didn’t get the sauce on my chips and in my wrap that I asked for
Amy . 2023-12-13
MORE AT Just Eat
The shawarma wrap was dry. No flavour or sauce. Didn’t finish it. I’ve had it before and it has never been dry.
Moni . 2023-12-08
MORE AT Just Eat
Order took 1 hour and half to get delivered and came cold at the end
Sandra . 2023-12-03
MORE AT Just Eat
Calamari was light and crisp. Bread tasted flaky and home made. Recommended
donna . 2023-11-28
MORE AT Just Eat
Very disappointed, I ordered online, the chips arrived soggy and the shawarma was very dry and small, with a little amount of salad and sauce inside. I do not recommend, will never order from this restaurant again.
Silv Ptr . 2023-11-27
MORE AT Google
Dined inside and the food was lovely. However, a few things to note, the ventilation could be better, staff had to keep the restaurant door open to release all the cooking smoke as my eyes were burning. The staff were also very busy with takeaway orders, one of the meals was wrong, but they didn't charge for it and apologised for lack of service on the night. Overall it was a nice evening and we would recommend: The Lentil soup, Lamb meshwe, Lamb shish, Mixed Grill, Chips and Hummus Shawarma
Gina L . 2023-11-13
MORE AT Google
One of the best Lebanese restaurants in Sutton!
Rajesh Laxman . 2023-11-05
MORE AT Google
Fantastic food at reasonable prices, and they offer a variety of tasty takeout options.
Svetoslav Nunev . 2023-11-02
MORE AT Google
It's good but don't like the single use plastic. The food was tasty though.
Emma . 2023-11-02
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Perfect Arabic food with quality service
Abdul Rehman . 2023-09-21
MORE AT Google
Driver was very lovely, gave me a ferrero rocher
Amy . 2023-09-09
MORE AT Just Eat
Had an absolutely lovely meal at Aya. Never been before but can highly recommend. All food really tasty, fresh and well presented. Very attentive and pleasant staff. Definitely worth a visit!
Georgina Cameron . 2023-09-01
MORE AT Google
Chef Hussain made our food very well, he’s face and asset of aya Sutton…Once again thank you for all staff to take care and treat us so special…(big shout out to chef Hussain).
Umair Ahmad . 2023-08-05
MORE AT Google
Food was dry and not cooked well and sleepy service as i mentioned in notes to put extra chilli sauce but they don’t bother i will not order again
arslan . 2023-08-03
MORE AT Just Eat
Great staff and good food.very pleasant vibes and good music selection.
muhammad mughal . 2023-07-10
MORE AT Google
The staff here is unbelievably welcoming. When you try their shawarma, you know you are having real meat! With regards to the price, I would say it is fairly priced - considering the quality of food you are getting. A must visit as far as I am concerned 👌🏽
Jamal Rjoul . 2023-07-08
MORE AT Google
The fresh juice was nice the other mains were mediocre. Starters also mediocre Restaurant was empty yet it still took them a very long time to bring out the food
R Jey . 2023-07-02
MORE AT Google
We went to Aya for the first time a couple of months back and we have been going back ever since the food tastes amazing!! staff are friendly and amazing too. Sutton Aya is the BEST Wimbledon could learn from them😊
Karina Sarran . 2023-07-01
MORE AT Google
Ordered a mixed grill and this is all there was, how was this almost £30?! Bread looks like it was bought from tesco. A lot better to order from Tas, better portions as well
Taslima Radhi Ullah . 2023-07-01
MORE AT Google
Amazing good quality food, every time
Pedrina . 2023-06-24
MORE AT Just Eat
The company used to be good, now has become thoroughly greedy, I made an order for their mixed grill which is a 2 person meal. The box they use holds little meat and is just laden with vegetables. If I spend £22 on a mixed grill, I want my moneys worth -- Not two bits of chicken...
milnusthegnome . 2023-06-17
MORE AT Google
Service was impeccable throughout. The food was amazingly delicious. I had the kafta wrap with chips and garlic sauce. My friend also enjoyed her meal. I will definitely be coming again and i would recommend aya to everyone. The decor was very authentically Lebanese. We both enjoyed it immensely.
Safia Rahman . 2023-06-11
MORE AT Google
Just found this gem. Authentic Lebanese food!!! Mixed grill was mouth watering. Tabouleh is 4/5. Lamb Arayes was the best out of all. The team was so friendly. The lady at service was so kind. Even served a free of dessert at the end!! Worth coming back…
Rashid Mazakka . 2023-06-11
MORE AT Google
The worst Lebanese food and rude staff. Expensive doesn't worth it
Guinness book . 2023-06-11
MORE AT Google
Food is really good for a local takeaway however have put the prices up so high no it’s just not that great value for money any more
Jon Local . 2023-06-06
MORE AT Google
The food is delicious, the location is very nice, employees nice, kind and friendly, I will come back! I just love it! ❤️
Michele Sorato . 2023-05-02
MORE AT Google
We just had a late Sunday lunch at Aya's. Two of us are vegan and we had no problems at all. All the vegan (and vegetarian) options are marked. I had the vegan mousakka which was delicious and a very generous portion. In fact, all portions were very generous. Very good value for money also compared to other restaurants. Everything was delicious and the staff very attentive. Looking forward to another special occasion to come back. Thanks so much!!
Karina Perez . 2023-03-12
MORE AT Google
So its nice and clean and the food is delicious and authentic and service is good. I am taking a star off because it is too expensive!
Fatima Arshad . 2023-03-08
MORE AT Google
Always tasty, yummy and freshly cooked.
Lucy . 2023-02-27
MORE AT Google
Friendly service and great value for money
Joseph Norton . 2023-02-26
MORE AT Google
The lamb shank was not eatable it was as if it had been over microwaved, ended up eating rice and gravy for my dinner.
Cynthia . 2023-02-15
MORE AT Just Eat
Delicious food, good service l.
Mariana Colombo . 2023-02-10
MORE AT Google
Great food and the staff were very friendly. It was a bit quiet for a Saturday night, but that could be down to the time of year (an observation rather than a criticism).
Jason Boyce . 2023-01-31
MORE AT Google
Fat rude lady in the front with dark hair has no customer service basic skills or hygiene she seemed Romanian gypsy eating next to the till with no manners eating speaking same time with rude tone and being rude to customers appalling standards for Aya Lebanese grill her body language is not approachable to customers and why is she eating a wrap with mouth fall why being rude to customers who are trying to order “Ali” needs to investigate this womens horrendous behaviour fast this swine not even a women what a disgrace this is London Not Eastern Europe we have hygiene standards revolting ugly women! People be warned!
Tussle Hustle . 2023-01-28
MORE AT Google
Delicious as always. The food at Aya is always amazing.
Yasmin . 2023-01-17
MORE AT Just Eat
One of the most filthiest place in sutton ( after all the Chinese take away) should have thier license revoked!!- Unhygienic conditions .their meat delivered from unrefrigerated van from unknown source, into dirty plastic bags... Staff smoking outside the promises. Do not wash their hands after handling of food unsafe from consumption!!! And yes high prices!!!!!! . Dont eat there .you might get food poisoning!!-stupid staff work there .leaving back door open ...rodents seen at the back of the property. Leaving extration and air con running all night and day..( smell of deep fry food coming out of this shop any way)air con still not strong enough to cover that HORRIBLE SMELL!! . Good luck to customers who survive the horrific experience.............
Sylvie Quint . 2023-01-08
MORE AT Google
I don't care what other reviews say, but this is the best food in this area. Pricey, but really worth it.
Funky Knotting . 2023-01-08
MORE AT Google
I ordered lamb shawarma for lunch on 05/91/2023 and on the evening of the day, didn't feel well. Next day I was dizzy and felt nauseated. Got food poisoning from Aya Lebanese Restaurant from Sutton. Felt slightly better after vomited the digested shawarna fatty lamb. Never go back to that place again.
Seemoy Fernando . 2023-01-06
MORE AT Google
Taste is very nice , but slightly expensive. But ofcourse it's their business
Suresh Kolli . 2022-12-21
MORE AT Google
For the price, the restaurant was okayish. The portiona were not as big as the price. 35 £ for a mixed platter, but no bread and tasted ok. Shawarma wrap is not possible if you dine in. We ordered a shawarma plate, that came with rice. The falafel was good but overpriced.
Majid Mahmood . 2022-11-27
MORE AT Google
Absolutely delicious food and welcoming staff but they only accept cash, which they didn't tell me when I called to book. Not taking cards put us in a difficult position when we got the bill. If they had mentioned on the phone that they only took cash, then I would have given them five stars because the quality of food and the attentive staff definitely deserve it.
Ruwani C. . 2022-11-13
MORE AT Google
great food great staff not too busy
Summi Gurung . 2022-11-11
MORE AT Google
The mix grille was best served in sutton and the service was amazing good recommendations
Roxana Mohsen . 2022-10-26
MORE AT Google
I was looking for a good restaurant near by and this came up! I’m glad we decided to try it, fantastic flavours and the service was excellent and friendly. I would definitely recommend This spot and I will be coming back soon.
Lesia Lazowska . 2022-10-26
MORE AT Google
Fresh food and amazing customer service really good and friendly I went there for lunch with a friend cause ...totally unexpected, but so happy I did. It seems like a familly business, very warm and welcoming. The waitress offered a dessert free of charge..overall very good customer service and amazing food all we needed to have a great lunch
Marta Kasprzak . 2022-10-26
MORE AT Google
The food is always good and very tasty! I would eat from you every day! You are great! I recommend with confidence!
Alexandru ilie . 2022-10-26
MORE AT Google
Founded hair in my shawarma. The manager didn’t bother to sent new food or refund it.
Katarzyna Zajac . 2022-10-25
MORE AT Google
They don't accept credit cards which is annoying. Rice and baby chicken were good. Lamb shawarma was not. And prices are too high for its portion size and I'm a tiny guy
Ammar Nomani . 2022-10-04
MORE AT Google
For the price you pay the portions are tiny.
Karen . 2022-10-04
MORE AT Just Eat
Tasty food. Bit on the expensive side, took away wraps and meatball main course. Main course was just meatball curry and rice, no accomplishments/salads/bread. Wraps were good and value for money. Staff were friendly and polite. Good location.
M Fz . 2022-09-05
MORE AT Google
I loved this place like all the other branches I have been too
Ahmad . 2022-08-29
MORE AT Google
Everything perfect, fast delivery, great customer service, thank you 🙂
Ewelina . 2022-08-28
MORE AT Just Eat
Friendly Lebanese staff and excellent food.
Reza . 2022-08-20
MORE AT Just Eat
Food was average, but service was awful. Had to keep reminding staff that dishes were missing. Felt like they didn't want to serve the dishes we paid for to save money. At the end of the meal told only taking cash. Why not told at the beginning. Although looks like they were accepting cards on the phone. A bit of a con. Really disappointed.
Philip . 2022-08-07
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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18 Opinions
I remember using this cafe in the 1990's when i used to work in Sutton...its changed a bit since then, but all for the better...A good choice and at fair prices. What really struck me was how clean the place was, it would appear that many regulars use it as well which is always a good sign.
140 Opinions
Having previously had enjoyable visits on 12th-15th April and 27th-29th December 2023 I tried booking for January in several weeks time 2025. Payment was taken by booking.com and PayPal but failed to receive any confirmation emails from booking despite payment leaving my PayPal account I then spoke to the manager to see if the confirmation of booking had gone through on their system and provided screen shots of transactions etc The manager accused me of a "lame attempt" to pull the wool over his eyes and claimed I've never stayed their before despite proving evidence I infact have not once but twice... After calls to booking.com and PayPal I have received a refund as there was a technical glitch meaning money has been taken but not confirmation sent to Sutton Staithe or myself. The unprofessional demeanour of the manager has meant I've taken my custom elsewhere.
71 Opinions
Ordered yesterday the salmon was dangerously burnt. No idea why they thought it was acceptable for it to be sent to customers. Also the sheekh kebab was also overdone and tasted like rubber. My partner did speak to the manager who initially said all his drivers are busy but he could delivery it the next day (as it was late in the night we agreed) but I needed to call back to remind him. The next day I did call back and surprise surprise the manager wasn’t around. The person on the phone had no idea of this. Well to restaurant here is a picture of what you sent. Hope you don’t send out anymore burnt food to your customers.