Aura Aldridge Indian Cuisine in Walsall

When i called to book a table for 4 people at 9pm i was told to go at 8pm which i said no i want a table for 9pm . When we arrived we were shown to the table . After 5 minutes we were asked if we was ready to order . I asked if we could have some time to look over the menu but the guy stood at the table waiting . We all felt rushed to order . So we placed our order . We were asked how many popadoms so we ordered them . Within 3 minutes of starting to eat our popadoms our starters arrived . Which meant our starters were going cold while we finished our popadoms .The starters were very small portions and the sheek kebab didn’t looked cooked . 3 of us had finished our starters and they started clearing the plates away whilst my husband was still eating his . The waiter stood at the table waiting for my husband to finish his starter .Then after 5 minutes our main meal arrived . I did complain to the waiter but he didn’t seem bothered that we felt rushed and the services was very poor the waiter put our meals on the table . The waiter had even written down one of the meals wrong . So we had to wait for the 4th meal to be cooked . When it arrived the butter chicken curry when presented poorly the cream was just poured on top of the chicken and not mixed in . It looked disgusting and didn’t taste very nice . My friend left her butter chicken . My chicken Tikka was very dry and tough and i left 5 pieces of the chicken as i could not chew it . After our plates were removed from our table we were brought the flannels . They were cold and hard . We told the waiter that we was not happy with the service or the food tonight and he said nothing . It was very cold in there and the toilets had no hand wash to wash your hands and the ladies sink was extremely dirty . We asked for the bill and left. All in all we was in the restaurant for 1hr 5 minutes . I will never go back to this restaurant again as we have been going to this restaurant for last 15 years as it was called indigo before aura

We went last night (30/11/24) for only my second visit ever. My first visit was just after the restaurant had opened and it was all new then so from what I can remember it was ok. Anyway back to last night, we arrived just after 7.30ish. We (2 of us) hadn't booked a table and my daughter asked if they had a table for 2 people pls. Although it was a Saturday night it was probably only about half full and we were quickly shown to our table. We were given menu's and the waiter asked for my daughter's name, I'm assuming he thought we had booked. as stated earlier, we hadn't. She gave her name and the waiter left. A different person then came up and asked the same question !! Seemed a bit bizarre. Another different person then came up and asked if we wanted poppadoms, to which we said no thanks and we were ready to order. We placed our order and the menus were quickly grabbed from our hands and the waiter left. Both my daughter and I commented on his attitude but thought no more of it. The food arrived very quickly and while it was perfectly acceptable, we just felt that we were being rushed, as quite a few waiters walked past our table as we were eating. We finished and as the plates were cleared away, a dessert menu was left. No one asked how our meals were, either during the meals or when clearing the plates away. We said no to dessert and continued to drink our own drinks, letting the food go down. Suddenly after about 2 minutes, a waiter arrived with the bill on a small metal plate, with 2 small chocolates. This was almost thrown onto our table as he walked past. That will be our cue to leave then. I got my card from my wallet to pay and waited for someone to come up to the table, and waited a bit more, and a bit more. But no one came strangely. We ended up walking to the counter to pay. My daughter gave the man the bill, which he quickly snatched off her and presented the card machine. No words were spoken, just the card machine presented to me. I tapped my card and he waited for the payment to go through, then turned away from me. So that's me done then, I guess. No 'thank you for your business" or "hope your meals were ok". Not a word. Unbelievably ignorant and downright rude. Reading through the other reviews, it would appear this is how Aura are with lots of diners/customers. And like the other reviewers, I will NEVER EVER step foot in here again, until the staff learn some manners and the art of customer service. Very very bad, I would appreciate a response on here from someone at Aura but can't see that happening. Avoid at all costs, there are far far better Indian restaurants in the area that are grateful for your custom.

I had a staff curry of the day (lamb) and butter chicken. It was absolutely tasty, my new favourite place to order from now. Thank you!

Lovely food as always, the chicken quality was so good, actual pieces of chicken not those weird cubes of chicken breast a lot of places use. Super tasty, nothing overly sweetened, and delivered hot & on time. Very happy customer!

Nice food. Good prices and great service

Pre-ordered with specified delivery time of 7:15pm as we were awaiting a couple family members to arrive. Order then turned up at 6:15pm. As a result, a couple of the meals were not as warm as they should have been.

Nice food although biriyani sauce had more gee on top than normal. Still very tasty. Used these guys a few time and this was 1st time late. Only 5 minutes though. My garlic chilli was full of flavour, very nice!

chips cold, curry just warm, chapatis soggy

Great curry but only lamb not lamb tika .

Had vouchers for this place as a gift. Food very mediocre. Waiter completely rushed is through our meal with no one checking we were satisfied with the food. Chose a quiet Monday night to eat our. Think they can fit about 75 people in the place, less than 20 of us but couldn't wait to get us out of the place. Won't be going back, worst food ever.

Starter portions were really small, but the mains and sides were large and high quality.

My favourite local Indian Restaurant. Great food, great service and great prices!

Amazing food as usual, Alot of us in the family and the staff were brilliant. Got Our food in a fast pace even thought it was busy. Great. especially raj!!!!! !!

Delivery's horrible but food is nice

Highly recommend this place food always delicious.staff very friendly.great atmosphere

Food was very greasy today normally it’s ok

Excellent service. Quick delivery!

Groupon deal. Very rude staff. Booked for 10pm as this was available and the first thing the waiter said when we sat down was “we close at 11”. Twice he said this before taking our order. Why give the option of 10pm when you want people out by 11. Staff were hoovering the restaurant and some had coats on while we were still finishing our drinks. Would not return. Customer service shocking!

Great food and very friendly staff, all round great night out

I’m normally skeptical about establishments that do several-course “deals”, you tend to get what you pay … not here, not tonight anyway! The food was absolutely fabulous! So fresh, so ‘spicy’ … the king prawn purée was simply full of tasty king prawns, the butter chicken was simply rammed full of buttery chicken, the rice wasn’t greasy & the cheese-naan was simply oozing fresh-cheese Big hand to the chef and the cooking team; decent service and if you wanted in/out fairly quickly they didn’t mess-around; the ambience could have been a little less-brightly lit but not so bad for a sizeable place … 10/10 food, 10/10 value-for-money on their Sunday-to-Thursday “deal” We’re going back again next week, going with family this time 👍

Excellent food and great service.

Food not good, came home with bad tummy.very upset with the approach of senior staff who over charged us and refused to listen to genuine discussion. They promoted a meal deal and renaged on the deal. The manager and waiter attitude was atrocious Created an embarrassing scene.I strongly suggest you avoid this restaurant at all cost.Very disappointing.

Have visited this place a few times food always nice able to take own drinks in bonus Very enjoyable

I asked for delivery at 8;20 and it arrived at 7:45! It had to sit in the oven until my son arrived at 8:15

Delivered within the time specified . Nice food too.

Recently moved to Aldridge , so we are working through all the Indian restaurants in the village, to find witch one is best. We were "welcomed" by a waiter with a straight face, and served by 4 more staff throughout our meal without a smile between them. We had the special 4 course deal, but were told we had to pay cash ,as if we paid by card it would be £1 more each. The poppadoms were served with sauces, they were all delicious, but the onion salad needed some coriander leaves. Our plates were taken away, then about 2 minutes later, the starters arrived ! These were all very nice, but , again the salad garnish needed a bit more love , rather than a bit of lettuce, 1 slice of tomato & lemon. The plates were taken away & we couldn't believe it , but a couple of minutes later, out came the mains !!! No one asked if we were ready for them as we would have said, give us 10 mins for the starters to digest. The mains were perfectly acceptable, I've had better, but I've had a lot worse. The waiter took the plates away, & asked us if we wanted a Baileys, but by this time we just felt that they wanted us out, so we asked for the bill, paid and left , with not one waiter thanking us for our custom or if we had enjoyed our meals. Even though the food was very nice, all 4 of said we wouldnt return , because of the staffs attitude and the way the food was rushed. Its not like the place was packed , it was a Tuesday, and there was plenty of empty seats. I hope their management read this, & have a staff meeting on hosting skills !

Great food, great service, very pleasant staff, would highly recommend, alcohol served or bring your own, 😊😊😊😊😊

Great delivery service, I was kept updated with the order times. The driver was polite. The order was incomplete, as one if the items was missing, I received an immediate refund once I made you aware, brilliant customer service .

What has happened?We have visited many times over a number of years and celebrated many occasions but our last 3 visits have not been good..is there a new chef?Chicken tikka dry,mixed grill main was very small no lamb or prawn on it but has been previously?The curry dishes were not very hot,in temperature,and we had ordered rice and had to ask again for it..the warm welcome and atmosphere was missing...very disappointed,thought it may be a one off,but we have been back 3 times now and have been disappointed each time.So unfortunately we won't be returning,but we wish you all the best and we thank you for the times we have had in the past...

I must point out to begin with that we have been coming to Aura for many years and have celebrated many occasions during this time,but unfortunately on the last 3 occasions we have been disappointed..and were hoping that it was just a one off,so we returned for a birthday meal in May and again,not good..and again last night for another birthday meal with friends,and yet again it was not good at all.. Chicken tikka was dry and very small portions,the sheek kebab meat was extremely dry,mixed grill main was like a starter no lamb or prawn on it,very dry.. Other mains were curry and 3 of these were served warm and not piping hot as you would expect,only 1 of the curry mains was enjoyed,we had to ask for the rice we had ordered... The welcoming atmosphere appears to have disappeared in what has always been fantastic in years gone by.. So Aura,we are sorry to say that unfortunately we will not be returning but we wish you well and thank you for the times we have had with you...

Food appauling omekette tiny + cold curry 3 chicken pieces no onion salad with poppaduns chips soggy cold awful

Good Indian restaurant with a large menu at reasonable prices. We'll worth a visit but recommend you book. Cheap fixed price Sunday to Thursday.

A fantastic meal as always and delivered on time, I would always recommend this place for a most enjoyable meal.

I’ve never had a nicer butter chicken curry, food is always fresh and delicious. I wouldn’t eat a curry anywhere else!

Food was really good, the place was full & service was still excellent

very nice food and I was happy with the delivery time too 😀 A*

Very tastey and great quality food as alway! But very very late after being given an already fairly long wait time!!

The restaurant isn't going to give you any money back for your delayed order. They say: "We're really sorry your order wasn't delivered on time. The driver was stuck in heavy traffic, sorry." Ha! Yesterday's stories were different. Liars!

food was cold, watery boiled rice, disappointed. taste was bland. its a shame as it came highly recommended

Food was good quality and not too spicy when asked for mild. Lovely!

Good grub .good staff. Well priced.

Great food and delivery on time , great value also . Thank you Aura 😋

We always come to the aura, the staff are lovely the food never disappoints and the prices are hard to beat. We have tried other places and they have either been double the price, half the food or the food has been bland. Stick to what you know I say and you can’t go wrong here.

Lovely food arrived early, possibly our new favourite curry house.

Ordered a takeaway and it’s the worst one ever. Starters dry and tasted like dog food. No onion accompaniment with ratia dip. Asked for chicken tikka but got tandoori chicken, Not the best at all and we go there and have takeaways often. VERY disappointing.

Very relaxing and polite . Very nice food

the best indian I have had in a long time.

I requested a refund i didn't even receive some my order a curry was missing and chips but couldn't even be botherd too get back to me first time ordering there now the last!

delivered the wrong curry but had a new one to us straight away. we eat in at aura and get take away from them. love it every time

Thank you Aura. Fantastic food❤️

Yesterday I ordered one chicken friedrice,no salt nothing.only rice and chicken.

First time I have tried Aura food was good .

absolutely delicious apart from I really feel there should be more than 4 prawns in the king prawn masala, but other than that, delicious 😋

Nice food arrived early, will be using again

Absolutely superb meal and service as always

the food was cold and was 15 mins late

Been here 4 times now and I love it. Great staff excellent food and prices. My new favourite curry restaurant. Food comes fast and hot

Beautiful food as always, piping hot & delivered on time.

Went for a birthday party with 18 people, food was excellent, scallop starter was very good as was the vindaloo curry, service was good considering there were 18 people. Good curry overall recommend. Parking was an issue but large car park at the back.

My order was 40 minutes late. Called to ask about my order and they said it was out for Delivery.The Driver told me a different story bunch of Muppets

Second time eating in this restaurant the food was really good both times staff were friendly and welcoming took a group of friends they were very impressed and we all plan on going again definitely recommend

The food was good but some of the staff were so miserable it nearly spoilt the evening. Shame really as aapaart from this all was good.

I have ordered through Uber eats .The mixed grill which is for 2 people absolutely low quantity.Its even not enough for one.masala fish was just boild fish.I won't recommend this restaurant to anyone

The chips where burnt like they had been reheated the Kenna nann had hardly any meet in it and the mixed grill was burned to the point the onions where black very disappointed.

Absolutely lovely decor, great service and delicious food. Bring your own drinks or buy at their bar, nothing is too much trouble. Aura is now the place in Aldridge for the finest Indian food

Saturday night had a takeaway off just eat, it arrived exactly on time. I was slightly worried as haven't had one from here before and read some very negative reviews. However this is probably one of the best takeaways I've had! Everything was fresh, hot, and more than what I expected. In the just eat notes I asked for extra garlic and mushroom in one of the curries which they did. Poppadoms were crispy, curries were perfection, pea rice was beautiful, keema nann was full of meat. Defo will be ordering again. Very much enjoyed. Thankyou aura beautiful takeaway

Not welcoming at all food was bland has soon as you put your knife and fork down they was clearing the table very rushed 🤬🤬,double vodka and coke and just a glass of coke was 11 50 never again

Food arrived cold after waiting 2 hours from placing order. 3 phone calls later the driver arrived to say he had only left the restaurant 10 minutes ago. One of them is lying!!

We arrived on a Wednesday evening,to a far from friendly welcoming.We hadn't booked and initially it looked as though a table wouldn't be available for us.We were then offered a table for an hour,then told that we'd have 2 hours.The waiter who came to take our order,stood behind me for quite a while,not saying anything at all as he approached,nor whilst he was waiting.After a while,my partner,out of awkwardness,made a comment to acknowledge his presence.Our starters came,and almost immediately after taking the plates,our mains came.I asked the waiter if we had only an hour at the table,as it appeared we were being rushed.He assured us that was not the case.At no point,during the whole meal,was there any politeness or friendliness offered our way.When we asked for the bill it was almost dropped onto our table,whilst the waiter in question was looking the other way,folding a tablecloth.Unlike what it says on the special menu we were not offered a drink on the house either.After paying the bill,our change wasn't returned,so as a matter of principle I went to the bar to collect it.Regarding the food,it wasn't bad at all,but safe to say,we won't be returning.

Balti and tikka masala were great, korma was a touch bland. Overall a good meal

Lovely looking restaurant ,staff average , we had the 11.90 special starter fab main just average but price out shone everything go again but as a group and for acheap night and take your own drink

Ordered food at 5 o’clock and at 6:48pm still waiting!!

been there to night first time and food was beautiful and the servers were spot on really looked after every body such a lovley place well done to u all xxxx

Dined here on thursday,staff very attentive,food was very nice,not a long wait between courses,would recommend

Missing items chips were stone cold and the madras tested like powder really really not happy. To the point the whole meal went into the bin and re ordered from a different restaurant. Complained to just eat got ignored

Will definitely not be returning,waited so long for our food, eventually they brought our starters and mains at the same time. Everybody in the group agreed the food was terrible.

Amazing food brilliant place.to eat out

Excellent chicken madras curry. Nice and hot, just how i like it. Best curryI had in Birmingham whilst visiting from Australia

The food was delicious and so tasty! I paid and asked for a really small pot of Korma sauce and even though they don't do it on their menu they were really accommodating and it was the perfect size!! Thanks so much

chips were cold and old. naan cheese wasnt even melted. poor this time

excellent tasty food, highly recommend

Ordered at 17.08, eat delivery 18:15-18:30. 18:15 said order was on the way 18:40 still not arrived. Chased to see where our order was told that they were busy and new time was 18:55. Finally arrived at 7pm cold. Won’t be ordering from here again.

Food was delicious and so tasty and fresh

Lamb tikka was hard and chewy not enough lamb meat in balti

Well what can I say ? Its much better than Regards ! The staff have a laugh and the place it self is very clean and modern .. but the important bit is the food ...... the poppadoms were fresh and the tamarind sauce was bang on ... also the mint sauce . Mango was chutney was tasty too ... my king prawn starter was spot on and the mrs was pleased with her chicken tikka ... then the mains ... my well done garlic nann had no complaints and came just as i asked , her chicken pathia was a little greasy for her likening but very tasty . My lamb and potato balti with peppers came just as I like it and very tasty even better when i asked for a side plate of coriander to mix in myself .... beautiful ... then they brought us coffee , chocs and a shot of irish liquor ... defo going again and I will say what a nice experience and lived up to what I was told when recommended ... see u soon lads ...

food was cold e.g chips was cold and chewy rice was stuck together very hard to get out of container lamb was also very chewy

Love the aura but tonight was a bit oiler and the popadom was a bit stale. - not normal for the aura

Bonus for the food to be delivered early and fantastic food quality just what you want from a home delivery service

Sheekh kebabs were very dry and like rubber, clearly a few days old. All the food was cold too

Fresh, piping hot and delicious.

Foods great worth a visit value for money

Well I was so looking forward to this evening for my birthday night out but what a huge disappointment our Curries came soon enough my partner had the Chicken tikka tawa so I opted for the plain Chicken & mushroom tawa it looked lovely accept mine was the same chicken tikka with not a mushroom in sight just lots & lots of onions not once did a waiter ask if we were happy with the meal so I called a member of staff over to explain who moved my food around with a fork to claim he’d found a mushroom NOT…. a offer to exchange it would of been nice & to top things off my partner couldn’t eat much of her’s has it was ruined by too much salt unfortunately she doesn’t like complaining even when the waiter collected the bill he didn’t even ask if we he’d enjoyed our meal no good evening or goodbye service none existent anyway won’t be going again very disappointed indeed don’t be fooled by the decor!!

Nice chips, samosa’s but the chicken quality in the butter chicken was awful spat it out

Loved our meal here, great 2 course deal for a Thursday night. Coffee and complimentary baileys was a lovely surprise. BYOB too. Highly recommend

Birthday meal from set menu £11.90.Good choice on menu enough for everyone. Service good. Food better than average. Very busy for a Thursday evening worth a visit.

First time I've been. Food was lovely, and the staff and atmosphere were great

Curry’s we’re all fine rice was ok. All sides and starters were terrible warmed up stale meat.

First time ordering from here and If you like waiting an hour and a half for cold food with half your order missing and no apology or replacement when you phone then this is the place for you Shocking !!!

Always great food quality and service. Wouldn't go anywhere else

Had a great meal here! Very affordable!