Based on 688 opinions finded in 3 websites
Based on 688 opinions finded in 3 websites
Opinions
Great staff, super friendly, tasty pizzas and lovely kids lemonade !
Fox Family UK . 2024-04-25
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Nice food, pizza could have had more topping & more care needed on frying as our zucchini fries had potato chips in them. Very good service from Harry though
Tracy Bertran . 2024-04-14
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What a fab night and food was delicious! Thank you Harry x
Victoria Campling . 2024-04-13
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Harry was amazing. Made our night. Everything was perfect. Loved it. Will be back again very soon
Rebecca Brockwell . 2024-04-13
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Food was amazing and the workers were the nicest people ever!
Gracie CW . 2024-04-12
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Harry and the rest of the team were superb, wonderful food, lovely setting and a great evening was enjoyed by all the family. Thank you xxx
Sarah skelding . 2024-04-12
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lovely customer service and amazing good Even get free samples of their homemade lemonade was delightful 😉
Leila Gelder . 2024-04-12
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Lovely food, fabulous service.Thank you Harry.
Wendy Pattenden . 2024-04-05
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Consistently good food and the staff have always been wonderful with our 13 year old son who has been coming here since he was very young
Darren Gregory . 2024-04-02
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Daisy was our server/waitress she is very capable and really shows a caring for her customers food was great as always and never too much bother if more drinks or water is asked for
Graham Pullen . 2024-04-02
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This evening was a real pleasure. Chaise was kind and attentive. ASK you were winning this evening - well done.
Annie Truman . 2024-03-28
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Very lovely meal out, great food as always. Chase provided brilliant service for us tonight.
Patrick Truman . 2024-03-28
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Lovely lady served us. Relaxed atmosphere appreciated. Food average
Christine Sargrove . 2024-03-20
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Very tasty😍 Friendly and qualified staff. They took pizza, salad, tiramisu and ice cream. Everything is extremely tasty and beautifully presented. In general, it is a very aesthetic institution. I recommend))
Svetlana Podduieva . 2024-03-16
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Had a superb meal with friends which I can honestly rate as 5 stars! Lovely food and superb service from Freddie and Daisy...thoroughly recommended!
mariae528 . 2024-03-12
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Booked this restaurant for our daughter's birthday meal, accompanied by godparents. Greeted by friendly staff (Freddie and Daisy) who were absolutely brilliant for the whole evening. Great extensive menu with something for everyone. Drinks delivered quickly and the food served at the right time and very tasty. We enjoyed a relaxed 3 hours, eating, drinking and making merry. Based on tonight's experience we will definitely return!
andywO2364NP . 2024-03-11
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Pizzas and calzone were a bit small. Service could have been quicker considering it was mostly empty. Quite echo-y and bright.
Doug Chandler . 2024-03-11
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Conor at Haslemere was an amazing waiter and really helpful
Nina Winkworth . 2024-03-08
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Lovely meal! Best garlic bread I’ve ever had. Freddie was a really friendly and lovely server. Thank you! :) Great vegan and veggie options
Lauren Gomes . 2024-03-01
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Our waitress DAISY was very friendly and helpful and attentive to our needs A lovely Valentine’s Day experience
Mark Charles Osborne . 2024-02-20
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Was a party of 13, food fantastic, staff were amazing, thank you
Peter Lewis . 2024-02-18
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Had a family party for my 18th Birthday, the staff were amazing, so kind and didn't rush us at all, would highly recommend
CarolRosie Goodwin . 2024-02-18
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Had a lovely dinner at ASK. Daisy B was a fantastic server, thank you!!
Jonathan Pryer . 2024-02-14
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Really good service, Thank you Daisy xx
Millie Martin . 2024-02-14
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It was a Saturday afternoon; and Despite having Valentines Offers pre-Valentines! there was Only 1 person serving!! Only 1 chef too!! The food took forever to come!! "Nothing to write home about"! However, I must Recommend Harry who was delightful, hardworking & singlehandedly ran the restaurant!
sub scriptions . 2024-02-12
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The manager is behaving very bad and rude,very disappointing,and the amount of waiting time was too long,while the place was not busy at all !
Louis Vuitton . 2024-02-10
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Amazing spontaneous evening ! With an Allergy (anaphylaxis) finding places to eat with confidence is hard. This place made me feel so at ease talked me through it all in a subtle way. Never felt like I was a burden or annoyance.
Lucy Read . 2024-02-09
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Daisy was a great server! And we enjoyed the food. Monday nights are bound to be quiet - and it was!!
Clare Glasspool . 2024-02-06
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Daisy was super lovely and very attentive. Delicious food and fast service. Thank you!
Jen Bennett . 2024-02-05
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Great service!! Food all delivered timely for our party of 8. Friendly and fun. Thank you, Harry!!
Sarah Hanna . 2024-02-03
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Excellent service from Harry, thank you!!!
Collage Recruitment . 2024-02-03
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Great food, service abd value for money!
Sara Meloy . 2024-02-03
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Harry at Ask Italian was amazing, we had our three kids with us which you can imagine can be a handful and Harry was absolutely amazing with them and was kind enough to support our needs. Also good sense of humour I will give him.
Josh Napthine . 2024-02-03
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Great experience staff were friendly and attentive. Food was hot and tasty.
Kel Lawrence . 2024-01-28
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Lovely atmosphere and staff, had a very tasty meal in a comfortable environment. Both pasta and pizza were cooked nicely and the staff were lovely and accommodating 😊
Molly R . 2024-01-21
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Harry was a very good waiter for my mums birthday treat
Doug Miller . 2024-01-20
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Absolutely love it at Ask in Haslemere. Staff are very attentive and the food is always lovely.
Kizzie Boxwell . 2024-01-19
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I stopped in here for a post school snack with my daughter. We ordered a couple of sides to share and the food was great. The staff were very friendly and helpful with quick service.
Adam Crick . 2024-01-18
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Excellent service from Harry today. He was very friendly and as it was reasonably quiet, he took time out to chat to my friend and myself. I would definitely recommend this restaurant for both the food and service
Cathy Holwell (Cathybees) . 2024-01-18
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Chose to visit the Haslemere Ask after recommendation.. Lots of vegan options. The service was great, Daisy and Sam were excellent and the sticky toffee pudding was the perfect finish! Will visit again.
Rob Wallace . 2024-01-18
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You have some quality staff working at this branch, food was amazing, really enjoyed the entire experience and well done to all and thank you for making our evening.
Ahsan Choudhry . 2024-01-17
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Fantastic food and great service!
Rika Ponton . 2024-01-05
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All the staff were really nice. Food came fairly quickly and tasted amazing!
Megan . 2024-01-04
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Mushrooms arrived without the garlic mayo! When we asked for it, we were told it was inside the mushrooms!!! New chicken dish, upon arrival was minus the pancetta and mushrooms. REALLY need to up their game 😳
johnny503 . 2023-12-28
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We were really struck by the friendly and warm reception from the staff, especially from the acting manager. We were a table with two young children and a great grandpa in a wheelchair. Our needs were met without delay and with a smile! The food was absolutely delicious, and we all prepared raspberry lemonade after being treated to testers on the table
Harry Stileman . 2023-12-27
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Brilliant all round. The new-to-menu sundae with honeycomb was excellent.
helen white . 2023-12-27
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We were not welcomed from the first moment we opened the door. No opening time information. Arrived at 11.00 The waiter asked us to leave because they did not celebrate kids birthdays on that day, that day was reserved was fathers (Father’s Day) Manager please change opening times: we arrived at 11am on Sunday, because google has this information, The opening time should be 11.30am.
Mark&Mira . 2023-12-15
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The most brilliant service, take your children as young as 2 there, they are all welcomed. Thank you so much.
Jonathan Frewen . 2023-12-15
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Excellent service Harry was an excellent host
Patricia Kapur . 2023-12-11
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Lovely atmosphere in the restaurant, looking very festive. We were a large party and hadn’t pre booked but this wasn’t a problem. Had a very nice table, and service was excellent. Harry looked after us, he was very friendly and made sure everything went smoothly. Thank you Harry we were really impressed and all had a good time!
rzr error (rxr error) . 2023-12-08
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Big thumbs up from the 6 year old!
Fiona Heath . 2023-12-06
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Great service and delicious food.
Jennifer Tibbits . 2023-12-06
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Amazing service! Came with a my sisters 5 kids and they were particularly accommodating. Food is actually great for a chain and it's a lovely atmosphere in general!
Fergus Blair . 2023-12-03
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We were visiting the local area with friends and thought it would be nice to eat here before the two hour drive home. The welcome from the male waiter was underwhelming “have you booked?” “Sorry, no” looking around at the 3/4 empty restaurant “will have to see if we have space” then didn’t look at anything, but took us to a table for ten (we were a group of six). The children were brought menus with avtivities and things to colour in but they didn’t have enough crayons for us and the ones they gave were empty. Had to wait a long while for someone to take our order; a very overworked waitress who seemed to be waiting every table in there. The kids starters arrived before our drinks, they didn’t clear plates in between courses, we had to keep asking for new cutlery, we didn’t get a second round of drinks as everything took too long and was impossible to catch the waitress who was rushed off her feet. None of the plates came out together: something was always delayed. We had to ask for missing plates. It wasn’t particularly busy, I wouldn’t say, but they did seem understaffed and rushed and overworked. Was disappointing. Wouldn’t recommend.
Zoe S . 2023-11-06
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Bom atendimento.,boa apresentação.,comida rápida.,e ainda trabalho lá........
Jose Carlos . 2023-11-06
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Not for adults 😂. The food is actually not too bad but the restaurant has the atmosphere and acoustics of a public swimming pool at half term. Self service is a great new addition because this an area of historically poor capability.
chris harrison . 2023-10-28
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Unfortunately this was a very disappointing visit. Although it was extremely busy, they did not seem to have enough staff, and those there didn’t appear to know what they were doing. Took more than 5 minutes stood at the door before even getting acknowledged, then few more minutes before being seated. After 10mins sat at the table, when nobody had come to take our order, we ordered via the app (not really what I want to do when eating in a restaurant). An hour after arriving, our starters arrived but still no sign of drinks, so had to ask for them. Waitress came back with 2/3 of the drinks, the remaining one didn’t come until a good 5 minutes after we’d finished the starters! 45 minutes after we’d ordered, a different waitress brought over our drinks, that we’d by this time already had and said she didn’t know what was going on tonight (not very professional but we later discovered she was new). We were still sat with dirty plates on the table around 20 minutes after finishing our starters. Then the waitress came to check if that was our starter or main and thankfully cleared the plates. Another 15 minutes later, and we finally got our main dishes, with the waitress telling us they’d completely run out of pizza (not something we had ordered). Unfortunately, though mine was actually nice (beef pappardelle), my partners was cold (pollo Milanese). He said it tasted nice but was stone cold. On top of this, the tables were so sticky that our arms/sleeves kept sticking to it. And the toilets had no toilet roll in them. Having chatted to another customer while waiting for the toilet, we were not alone in our poor experience. She said that they were going to be late for a show they were going to afterwards and were having to consider asking for their food to be put straight in takeaway boxes rather than on plates! I wonder if the introduction of takeaway/delivery options is negatively impacting on the restaurant service they are able to provide. Or perhaps they just don’t have enough, well trained staff. Either way, it was not worth the cost on this occasion.
Michaela . 2023-10-13
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Went here yesterday lunchtime I with my friend There was only one other couple in the restaurant when we arrived. We have visited before and had issues with flies. The food came and was very poor more like school dinners no care taken about presentation. My friend had a dry stodgy pasta dish ! The food looks nothing like the photos online. Had issue with flies again. Never going back there ! No wonder we were the only people in the restaurant
Anita Freeman . 2023-10-11
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Lovely food and excellent service
David Petrovic . 2023-10-09
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Very disappointing meal. Pasta was tasteless. Don't bother, there are far better Italian restaurants than this.
Ben Audsley . 2023-09-07
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Picked up a takeaway last Saturday .The food was waiting for me in the heated cupboard. Went back to the car and checked I had all that I had ordered. Good job I did. Had one main meal missing so had to go back and wait for another. Why oh why do they put the desserts in the hot oven too . My Tiramisu was a runny mess . They did provide me with another COLD slice .
Roy H . 2023-09-05
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The service was very good, but unfortunately the food was cold when brought to us,when there was plenty of staff around and we could see the food on the side while waiting for it, we weren’t told that one of the meals wasn’t available after 30 minutes of ordering after receiving our starters. And still charged an absurd amount of money for what we got. Was really disappointed in this as we normally only ever have good things to say. Was not happy
Bex Kirby . 2023-09-03
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Really tasty food and great service. Will be coming back.
Shumina U . 2023-09-02
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Quite simply the poorest standard food one could imagine . Virtually all our orders were untouched as a result,this was completely unnoticed by the staff Says it all !!!
propertyspiv . 2023-08-31
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Lovely restaurant, could have done with some more staff on the night as everyone seemed very rushed. All the staff were very friendly and helpful, but there was quite a wait for anything that needed a waiter or waitress for. The food was excellent and the place was clean and the tables were well spaced out.
Matt Dedman . 2023-08-29
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Cenamos muy bien. El servicio fue atento y rápido. Mi mujer (que es muy rara) pidió el plato de pescado... ¡y quedó encantada con el mismo!
padrepilon . 2023-08-22
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Simply Fantastic! Delicious food and friendly and helpful staff especially Nicky and Beth. Will definitely return.
Beki Plum . 2023-08-18
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Lovely food, great service just a little noisy as busy evening.
Katherine Sadler . 2023-08-13
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Honestly haven't eaten at a ASK Italian since pre Covid. But im genuinely actually surprised how fantastic my experience was. Food was outstanding, staff were incredible and it was very clean and well decorated inside. Id highly recommend!
Minesh Mistry . 2023-07-27
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Food wasn’t bad, restaurant was reasonably quiet, staff weren’t exactly rushed off their feet, they provided near to no customer service, more interested in chatting to one another, wouldn’t go there again…
Jodie Holden . 2023-07-25
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Took our Son for his 21st, 6 of us in total. Lovely meal, staff were very friendly and helpful. Good evening had by all.
Debbie . 2023-07-22
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Excellent service and food from the team at Ask Italian. Great location, car parking a minutes walk away. Second visit, and has been consistently a really good dining experience.
Mark70755 . 2023-07-17
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It's a fabulous place to eat. The food is so yummy. Staff very friendly. Prices are fair. I like the seasonal changes to the menue, and their homemade lemonade.
Lesley Tormey . 2023-07-07
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Will never go to Italy again - don’t need to after our night at ASK in Haslemere! Beautiful food, lovely summery drinks, and great service - especially from Harry who told us all about the unique purple pesto!
Charbielu . 2023-06-28
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Perfect spicy pizza, (made with extra love) the chocolate Etna was to die for! Lovely atmosphere, will be returning soon!
Harry D . 2023-06-28
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Had a great meal here. Staff were brilliant, the food was super and the atmosphere relaxed...... :-)
Maxine D . 2023-06-24
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Really lovely evening with a friendly welcome from the Manager (Harry)! All the side doors were open on this sunny evening which created a nice atmosphere. The food and service was great throughout. I would highly recommend ASK in Haslemere and will definitely be going back. 👍…..
Louise W . 2023-06-24
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I recently had a fantastic family meal at ASK Italian in Haslemere! The staff were very welcoming, and the food was delicious. The service was friendly and attentive, we had everything we needed. Overall, it was a wonderful experience that left us very impressed!
Anthony B . 2023-06-15
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Ate here last night as a group of 4, absolutely awful experience. The chicken was awful, the sea bass was cold, and the service poor. We had to ask 3 times for water, no apology that they kept forgetting(it was extremely hot). We had only just finished our main meals when the waiter immediately put the bill into middle of the table even though we’d not asked for it! To make matters worse, there was very loud entertainment at the restaurant just opposite (appreciate this may have been out of Ask’s control, but we couldn’t hear each!). Won’t be visiting again!
Matt Lewis . 2023-06-11
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Un véritable délice !!!!! Un serveur parlant français un véritable plus ! La pizza 🍕 piquante une véritable tuerie ! Le cadre du restaurant vraiment magnifique ! Je recommande le restaurant !!!
Florent Garnier . 2023-06-11
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Lovely delicate, tasty pasta dishes. Very friendly service. Shots of pink lemonade were fun for the 9 year old with us. Lovely decor.
ellen mcl . 2023-06-08
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Walked in at 8.30pm for a quick meal. There was nobody front of house to greet, just 2 staff leant against the back wall of the bar. I asked for a table and was told that they were closed. The official closing time was 10pm, no sign on the door and the restaurant was about a third full. I was then told they had been too busy and were closing early. The two staff were completely disinterested and came across as unprofessional. Not a good way to run a restaurant.
Mark M . 2023-06-01
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If I could give it 0 stars I would. I ordered the chicken Milanese. And what came was a soggy piece of chicken with a gravy tasting mushroom sauce. Staff weren’t very intensive at all. It’s like they wanted us out. They ignored that I left my whole main then made me pay for the whole thing. Definitely wouldn’t Recommend to anyone!!
Emma p . 2023-05-28
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Friendly staff,good menu choice. Good atmosphere.
David Reavley . 2023-05-26
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I definitely would recommend ask Italian as the food and service is very good. As soon as you sit down you get complimentary raspberry lemonade. And the food is nice and big and definitely very tasty! Waiter was very nice to us as well!
Henry S . 2023-05-20
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Relaxed and happy, able to eat, drink and talk without interruption.
rajmoore sally . 2023-05-18
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Warm and friendly staff, poor selection of sugary or alcoholic drinks, no healthy options. Food bland flavours, puddings heavily over sweetened. Very expensive.
Jo White . 2023-05-15
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I went to ASK Haslemere last night with a friend. It was a birthday treat. The food ordered was fine however the service from who we were later told was 'one of the managers ' was appalling. My friend found a very long, curly blonde hair in her soda water and when it was politely and quietly pointed out to the manager he simply snatched the glass away ( with no apology ) and then returned with a half full glass of soda water which was plonked onto the table. They had obviously just tipped the original drink into a fresh glass. When presented with the bill my friend politely asked whether they would consider removing the cost of the soda as a gesture of goodwill. We were surprised that this was not offered in the first instance. The manager ( Nathan ) said that he had no control with hair flying around in the air..... snatched the bill and it was returned later minus the cost for the soda. We both work locally and it is a great shame that one member of staff has now given the restaurant a bad name. We won't ever be returning as they simply do not deserve the business. More staff training required.
T Oakland . 2023-05-12
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Firstly I would like to say that I wish I had read the reviews before going for a meal as there appears to be a common theme.... I went to ASK Haslemere last night with a friend. It was a birthday treat. The food ordered was fine however the service from who we were later told was 'one of the managers ' was appalling. My friend found a very long, curly blonde hair in her soda water and when it was politely and quietly pointed out to the manager he simply snatched the glass away ( with no apology ) and then returned with a half full glass of soda water which was plonked onto the table. They had obviously just tipped the original drink into a fresh glass. When presented with the bill my friend politely asked whether they would consider removing the cost of the soda as a gesture of goodwill. We were surprised that this was not offered in the first instance. The manager ( Nathan ) said that he had no control with hair flying around in the air..... snatched the bill and it was returned later minus the cost for the soda. We both work locally and it is a great shame that one member of staff has now given the restaurant a bad name. We won't ever be returning as they simply do not deserve the business. More staff training required.
tarn909 . 2023-05-12
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Service was not good … the staff were never available (always in the bar)… when you did get their attention it was as if you were the problem. The food was very disappointing… the pasta was stodgy and overcooked, the prawns were dry, and the bruschetta was on toast?? All in all a very disappointing evening. Haslemere at the moment doesn’t give Ask a lot of competition & there isn’t a lot of choice but still the restaurant is empty…. I think you need to up your game!!
jac c . 2023-05-11
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We visited in March for my birthday and had a wonderful evening. The staff were attentive and on the strength of that my husband booked a table to celebrate our wedding anniversary. Well the experience couldn’t have been more different! We were greeted by the...
L9621CJfionam . 2023-05-06
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The restaurant and staff are very nice.The food at best is very mediocre. After a wait of nearly 30 mins we received our drinks and then our starter which was cold and had to be sent back! We logged onto the bill at the table...
Fittmax68 . 2023-04-28
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First visit here with girlfriends for a catch up. Lovely friendly staff. Great food, relaxing atmosphere. We will definitely be choosing this Italian in Haslemere next time.
Heidi Pioli-Laing . 2023-04-18
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The decor of the restaurant was lovely, the menu had a really nice mix of items so there was definitely something for everyone. However, our waitress Kiley was super rude. It felt like she didn’t want us to be there and she just didn’t care about us as a table. Once we had received our food no one came to check on us to make sure we were okay, we tried to call Kiley over to order new drinks she just looked/turned away. We were sat there for at least 20mins with our empty plates in front of us before we didn’t want to wait any longer for someone to check on us, so called over for the bill but didn’t get a response- she simply walked away and got the bill and put it on the table corner without saying a word. 2 mins later she came back to take our payment but my friend had gone to the toilet so we asked if we could wait a minute until she was back. Kiley then came back a while later and had a go at us for not telling her we had Tesco vouchers- when nobody had checked on us or even asked us. All of us on the table have had multiple years experience working in hospitality along with customers using Tesco clubcard vouchers and there is no rule about having to announce them prior to the bill being printed(like Kiley said) we understand that it may be preferred but we were never asked. We understood that everyone has bad days but that’s not an excuse to treat your tables with zero respect and to be rude. It was almost as if she was telling us off when we are no chance children and she would never have the authority to do such a thing. Each table should be treated equally. We felt disrespcted and unwelcome. Even though the food was delicious, the decor was lovely and the manager who welcomed us at the door was very friendly, none of us will be revisiting after the experience Kiley left us with.
Jane Smith . 2023-04-03
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Staff are brilliant...we had a lovely celebration, thank you!
Diana White . 2023-03-24
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Busy, staff were lovely. Overpriced.
Helen Millard . 2023-02-19
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This place used to be so much better years ago, some of the staff are friendly, some seem to rush you out the door in the evenings. Food is okay.
Alfie Gates . 2023-02-09
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Excellent food and great service from a friendly staff.
Davey Lamp . 2023-01-25
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Very nice staff, however another rush on getting you out at the end of the eve despite it being early! Poor food!
TheFatToad . 2023-01-21
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Never had a bad meal here. Good food, fast service, reasonable prices. As for people complaining about the quality and temperature of their Deliveroo orders, what do you expect?!
Stouffer . 2023-01-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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