Based on 2.054 opinions finded in 6 websites
Based on 2.054 opinions finded in 6 websites
Nº 92 in 225 in Epsom and Ewell
Nº 6 of 13 Italian in Epsom and Ewell
Opinions
Mehmet and staff were excellent. We had a booking of 23 visually impaired Irish rugby players sitting for the meal. Food was excellent and all came out together. No hassle in accommodating orders or individual payments. Experience wasn't even dampered by the appearance of the English VI team!! 😁
Benny King . 2024-11-22
MORE AT Google
Great atmosphere we were a big 20+ group and the team and Mehmet did so much to accommodate us. We really enjoyed our visit
Ciara Mangan . 2024-11-22
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Great food, staff really friendly and helpful, really enjoyed the welcome we got. Thank you Mehmet
Eimear Kelly . 2024-11-22
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We have an amazing lunch there and the lady Aneta is very nice and polite!
Emily Ho . 2024-11-21
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Great food and atmosphere. Hyulya was very attentive and friendly.
Jasmin Rahman . 2024-11-21
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This restaurant is our absolute favourite. We are pretty discerning and no matter what we order, it's always delicious. The portions, variety and taste are all great. This is topped off by a really friendly staff and a welcoming atmosphere.
Charlie Webb . 2024-11-17
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Such a great place to eat. Friendly and professional service. Been many times never disappointed.
Nicky Marrable . 2024-11-17
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Hyulya is an amazing waitress, she offers. Great service, is always with a smile in her face and is lovely with kids too. The Cheffs are amazing too as the food is delicious always
Juliana Picon . 2024-11-17
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We had great time. Hulya is amazing thank you :)
Jm Araujo . 2024-11-11
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Excellent service and very delicious food, Julia with the sympathy and quality service, I highly recommend it
junior Costa . 2024-11-11
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Great food, service and ambience. My daughter and friends sat on one table for her 14th birthday. The wife and I a few tables away, so as not to interfere/have done peace and quiet! Jack went above and beyond to make it a fabulous evening for all!
Nigel Llewellyn-Davies . 2024-11-09
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Thhis place is fine. My only feeling was it felt a little like a production line type restaurant. Its not so cosy as most places and that matters to set the scene. But this was fine with me as it was an a last minute stop and needed to be quick which it was. The food was good and service, quick and friendly. I would have give it 5 stars if the mushroom risotto had more taste. I have had very good ones and this was middle of the spectrum in ratings.
Chris Pegrum . 2024-11-09
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We stopped off here on our way back from Chessington and it was lovely. The staff were so nice and the food was delicious. It's not often you visit a chain and feel like you're in an independent. You could tell the staff really care about their customers and the quality of the food and service they provide. We're not local, but will certainly visit again when we're in the area.
Tarik Ahmet . 2024-11-08
MORE AT Google
Amazing service and food is just delicious 😋 Love coming here 💕
Keren Lyons . 2024-11-07
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Nice Ask restaurant. Staff friendly and efficient.
Shaun Baillie . 2024-11-06
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Accommodated order when something was missing. Great staff
Leo . 2024-11-05
MORE AT Just Eat
Good food and service. The interior was bland and too open
Martin Warner . 2024-11-05
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Wonderful food and great service
Susan Watts . 2024-10-29
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Hulia should get a pay rise! Such lovely person
Glair Imode . 2024-10-20
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Celebrated our daughter’s 13th birthday at ASK in Epsom. Great food and excellent service. Would recommend!
Edward Turner . 2024-10-19
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We ordered from here through an app and we had 2 items replaced with the wrong food. We called the restaurant direct and explained that his staff had packed incorrectly - the ticket was correct. Not only was the food in my hand within 15 minutes, the Manager himself delivered it to make sure we would have the food we wanted after a hard weeks work, and gave us the replaced food as a gift (chocolate fondant ❤️) Not only is the food always amazing this restaurant goes above and beyond. We eat in the restaurant garden in the summer and the staff then, were amazing.
Ceridwen Bethell . 2024-10-11
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Staff on entrance super friendly and friendly and food was excellent
Jason Stevens . 2024-10-08
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Excellent lunch, good service. Would certainly go back.
Barbara Munro . 2024-10-03
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Were here for a rare big family get together. Worked a treat! We were really well looked after. Lasagne was great. Awesome puddings. Made for a great occasion. Thanks.
Adam Taylor . 2024-10-01
MORE AT Google
Went for lunch and the pizza was very nice the cheesey chips was tasty I will come again Milah
megalen govindan . 2024-10-01
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The service is good but not excellent. Good quality pizza thin and crispy. I recommend this place if you want to eat a classic Italian pizza
Laura.1977 . 2024-09-29
MORE AT TripAdvisor
The staff at Ask Italian Epsom were all fantastic!! We visited for an early dinner on Saturday 14th September and we were so impressed with how friendly and attentive all the staff were. Our food was absolutely delicious, except for the side portion of chips that we got which were not cooked enough so we left a few of those. We would still highly recommend it as a restaurant though and love going there. Thank you.
Sorel Taylor . 2024-09-22
MORE AT Google
This is an honest review about my general experience. I’ve been into the restaurant many times and a couple of times it was let down by a female waitress who had a serious attitude, on two occasions. I did tell the Manager who genuinely wanted to understand my experience and asked me to tell him the truth when I was hesitant. He listened attentively and it didn’t happen again. The food is lovely and my fussy children both love it. The lemonade, desserts and the sharing board are gorgeous. The olive oil bread with balsamic & olive oil is divine. Today I ordered via Uber eats and half of my food was missing. I called the restaurant and complained. The manager Mehmet made me a whole new order, I came to collect it, he kept me updated with progress and gave this to us on the house. He came outside of the restaurant to give this to us personally. I was really grateful for this. He remembered me from before, even though it’s been ages since we’ve been into the restaurant. Mehmet has the customer’s best interests at heart, puts our experience over money, values our custom and goes out of his way to put inevitable mistakes (when relying on others) right. He has an excellent service manner and I will go back again and again because I trust that I’m valued as a customer and we love the food. We have been to Italy & eaten at many Italian restaurants. I would say the food is on a respectable level of quality and flavour. On my daughter’s bday, I ordered food from Coco Di mama which is situated within the restaurant but I made a mistake with my order. When I called to ask if they could help, they kindly sent an additional pasta dish for her birthday, with Happy Birthday on the box. Their mid-week promotions on Ubereats are very good. Today we got a free pizza with our order. I’ve given 5 stars because overall, they’ve provided excellent service and I do believe they deserve this rating. Thank you Mehmet for your amazing service.
M Rose . 2024-09-21
MORE AT Google
Friendly staff lovely food great value Would recommend
Anthony cain . 2024-09-20
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14th September 2024, Epsom. The choice and quality of the food was excellent and the staff provided friendly and attentive service. A special mention goes to Hyulya, who made our evening extra special.
Brian Manning . 2024-09-18
MORE AT Google
Fantastic food and great service
Claire Yeoman . 2024-09-15
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It's always a pleasure visiting Ask Italian Epsom. Aneta was really very welcoming, pleasant and at our request all the time. Food was exquisite. No complaint at all during my visit.
Prishi Seetaloo . 2024-09-12
MORE AT Google
Great food and pleasant staff, always attentive and welcoming.
Anthony Gray . 2024-09-11
MORE AT Google
Very friendly member of the staff... and delicious food! Glad we stop for a bite to eat, after a long shift at work.. really enjoyed...
Yoshi Bunce . 2024-09-10
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We had a really nice meal and thankyou to the staff for doing my request to bring out the cake for my fiancé 30th with puddings thankyou for a nice night.
Dean Holliday . 2024-09-10
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Firstly the staff were brilliant. Very attentive. Secondly the meals were very good. The sea bass was excellent. But thirdly the piped in music was awful. Far too loud and made it difficult to chat with my partner. I'm not too sure whether I will return. Quieter places exist in Epsom like Wetherspoons. Didn't stay for dessert.
Marmaduke Jinks . 2024-09-09
MORE AT Google
We had an enjoyable meal & had excellent service.
Jean Burridge . 2024-09-09
MORE AT Google
We love coming to Ask in Epsom we are regulars. The staff are friendly and we always get fantastic service
Denise Hameed . 2024-09-07
MORE AT Google
Friday, 6 September 2024 I come to Ask Italian today at 15:30, Okan is the Super nice staff to serve me with a King prawn spaghetti, he is really professional, kind, considerate and always with a smart and sweet smile, thus, customers will come back again not just because of food. Okan can attract and take customers' back. I enjoy the food and the restaurant' environment. Today is Friday, September 6, 2024. I visited Ask Italian, an Italian restaurant. I was entertained by an employee named Okan. He was professional, sincere, polite, and always maintained a very friendly and friendly smile. Therefore, many customers never came back, not only because of the delicious food and environment, but also Because of employee Okan's warm hospitality, his contribution to the restaurant is indispensable. -------------------------- Mehmet is a very nice person, he always serve with smiles, patient, polite and humorous, therefore, he can keep many customers to come back. Mehmet is a very friendly, patient, polite, humorous and always smiling employee. Therefore, he can always make customers linger and continue to spend money after purchasing.
Siu Yeung Chan . 2024-09-06
MORE AT Google
The atmosphere was absolutely fantastic, and the staff went above and beyond to ensure that our every need was attended to. We are incredibly grateful for such a wonderful experience.
Ghada elmaghraby . 2024-09-04
MORE AT Google
Fantastic restaurant right in the heart of Epsom. We had a wonderful meal, great atmosphere and the staff were very welcoming and attentive. Very much recommended!
Allan Kirui . 2024-08-25
MORE AT Google
Great service, Alicja is a star, so helpful.
mark bagnall . 2024-08-22
MORE AT Google
On arrival we had an awkward wait to be greeted. I had to hold eye contact with one of the managers who was busy chatting to a colleague who wa a behind the bar. She uttered something under her breath as she broke conversation (it may have been nothing but it felt like it was low key about me having interrupted her chat). None of the staff smiled, and a few of them looked like they didn't want to be there. The kids starters didn't come, we had to ask for them. Olives were put on a child's pizza when wed specifically asked for JUST cheese.(mistakes happen) we were not offered any condiments or cheese, we had to get this ourselves. (We noticed another table having to do the same) We were not asked how the food was.The food was good so I made point of letting one of the chefs know before we left. I was not shown the balance in the card machine when tapping to pay or given to option to tip. For all I know I could have paid any amount .My family and I have frequented various ASK locations across the country. My wife has worked for the chain at Manager level so she picks up on deficiencies.
Kenton Sanders . 2024-08-21
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We were seated immediately, and the service we received was exceptional. Our waitress, Hulya, was not only incredibly kind and helpful, but her extensive knowledge of the menu was impeccable. The food was outstanding, but it was the warm atmosphere and Hulya's top-notch service that will have us returning to 'Ask Italian' again and again.
Praz Kumar . 2024-08-18
MORE AT Google
Our server Agnija paid such amazing attention to our table, making sure that every single thing we needed was there. Would definitely come again due to such fantastic service.
Sian C . 2024-08-18
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Excellent service - Agnija was polite, informed and funny - The food was fabulous and served swiftly.
Kelly-Ann McLoughlin . 2024-08-13
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Agnija was so efficient and cheerful 10/10 for service Agnija in Epsom
Yvonne smith . 2024-08-13
MORE AT Google
Very well looked after Agnija and team this evening. Thank you!
Sacha Martin . 2024-08-12
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Hulya. Has been amazing today. I came here last year and she remembered the whole family. Such a lovely person with fabulous people skill. I hope to come in again soon.
Jeff Edwards . 2024-08-10
MORE AT Google
This is my kids favourite restaurant - great to be back in Epsom, expertly hosted by Agnija
Alex W . 2024-08-09
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Amazing my server agnija is so warm and friendly and lovely food was lovely
Alissia Jane Saunders . 2024-08-09
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Agnija was very kind, attentive, and graciously seated us near closing for a wonderful meal.
Kris Waring . 2024-08-09
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Came into Epsom Ask with family to celebrate my father's 85th Birthday. Massive thanks to Okan for wonderful service and atmosphere he created. He was very attentative to our needs and made our special evening very memorable. All of us left in fantastic mood, especially my father who was over the moon. Highly recommend this restaurant for such high importance events.
Arturs Patmalnieks . 2024-08-07
MORE AT Google
Our waitress, Agnija, was superb. The service was fast and she was attentive without being "in your face". What is more she did it with a smile on her face. Food was good as well!
David Powell . 2024-08-07
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Absolutely loved the whole experience. I would 100% come back and want to have the same dishes and drinks that I did today - that’s how good it was. Would recommend the Pollo Milanese - delicious! And the non-alcoholic cocktails were so refreshing.
Acushla Wijesinha . 2024-08-07
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Agnija was lovely and the service was amazing
Jess Curtis . 2024-08-06
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Agnija our waitress was truly amazing, fantastic service with a smile, nothing yo much trouble, thankyou
Colette Gray . 2024-08-05
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Me and my friends went to ask and was served by the wonderful Agnija who was very attentive and very friendly to me and my friends and made sure we had everything we needed, would 100% go back due to the amazing service I experienced
Sophie Louise . 2024-08-03
MORE AT Google
We love dining at Ask Italian in Epsom especially if Okan is there, he looks after us, remembers us, nothing is too much trouble for him, he's friendly, attentive and makes our night, we really love him and can't praise him enough! Delicious food, relaxed atmosphere, lovely surroundings, a really nice place to go to eat! We love it! ❤️
Sally McAvan . 2024-08-03
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It was our 1st Visit - we will be back .... excellent Food (Taster x Craft Lemonade was Delicious - had a Full Glass with Meal)/Ambiance/Location/Service (except "Facilities were up a very Steep set of Stairs") ......
RUTH M . 2024-07-30
MORE AT TripAdvisor
Such a lovely restaurant, the staff are attentive and friendly and the food is delicious!
Carlie Sandys . 2024-07-26
MORE AT Google
Had a really nice time celebrating my civil wedding. Amazing food, amazing people. Hyulya was a very kind, brilliant and very special to us. Thank you
dhionytorres . 2024-07-18
MORE AT Google
Absolutely flawless - excellent hot food and fantastic service. Thank you so much - we will definitely be back!
Erin Thomas . 2024-07-17
MORE AT Google
Agnija was amazing! So caring and lovely with our 1 year old son and very on top of customer service and food was delicious! Thank you
Ellie Bridgman . 2024-07-16
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We came in on a Saturday night, the food was great. The service we received from our waitress was spot on, couldn’t have asked for more. The only disappointment was with our drinks, it took forever to arrive and one of the glasses had a lipstick stain.
Sarah . 2024-07-16
MORE AT Google
Great service from Agnija! Thankyou :)
Hannah Buckland . 2024-07-15
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Staff were friendly and welcoming.
Karen Cornwall MSc . 2024-07-13
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Our server Okan was absolutely sensational. A charming man who treated us like royalty. Couldn’t recommended this restaurant enough and it’s always a joy to see Okan.
Fay McAvan . 2024-07-11
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I was expecting more. I've been to a few Italian restaurants and I have always had a great experience, but this time, for the first time I got really disappointed. The service was good, the ambiance is nice. However, the food is tasteless. I had the 3 courses, entry, main, and desert, and all 3 were appalling. I was hungry, but it was difficult to eat. It's unexpectedly frustrating. If you know what Italian is, definitely, you won't appreciate their Italian.
Pauline Albuquerque . 2024-07-10
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Good service. quick delivery of food. taste was a little underwhelming but otherwise food was ok.
Sherry Webb . 2024-07-10
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We had a delicious meal at Ask Italian. Great atmosphere, food is fantastic And staff were great. I have nothing bad to say. Would go again.
June . 2024-07-09
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The food was absolutely beautiful as was the service! Very friendly and took care of us and felt very satisfied with everything. The food was prepared very fast. Will come again soon :) just for Aneta!
Maria Hart . 2024-07-08
MORE AT Google
Amazing experience, great food and really friendly staff!
Sasmiitta Kaur . 2024-07-08
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Another amazing meal at Ask Epsom. We love coming here and areregular customers for a very good reason. Every single member of staff is friendly and courteous. Today was a busy day and despite this service was impeccable. I had the pollo Milanese. Should have had it years ago. So delicious. Better breaded chicken than at the Wolesley. Seriously tasty. Always service with a smile. Great team. Great service. Great food. Our favourite place to visit in Epsom. Today’s manager Hyulya deserves a special shout out. Working so hard to make sure every customer was looked after. Great team and a shout out to Agnija and Gerry too who are always great too.
Ranadip Roy . 2024-07-07
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Outstanding attention from Manager Okam (apologies if I have that wrong) great food and brilliant service. Totally recommended!
Simon Clothier . 2024-07-06
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A really nice experience had with our host Agnija who served and looked after us .Really enjoyed the food especially the ragu tagliatelle highly recommend.
Bradley Gray . 2024-07-04
MORE AT Google
The food is nice especially the fried zucchini. Staff are very friendly especially Hyulya. I will visit again.
Hend Ali . 2024-07-04
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Okan and Agnija were absolutely brilliant.
Phil C84 . 2024-07-03
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lovely food and very good service
Daisy Jones . 2024-06-28
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amazing food and amazing service by Okan
Emma . 2024-06-28
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A wonderful dining experience at a place that never lets us down. Highly recommend the Linguine Con Frutti Di Mare for main and Chocolate Etna for dessert. Our table was well attended to by Mehmet who was very welcoming, funny, attentive and patient. 5 stars from me, thank you!
Shahul Rahman . 2024-06-27
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Okan our server was brilliant. Fast service and great food.
Suzanna McDermid . 2024-06-27
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Staff are all polite and welcoming, one of the best service in Epsom, thanks guys
Mark Kersey . 2024-06-18
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Great selection of starters including the Calamari which is excellent. The Calabria with love pizza is delicious. Great team ambience who worked very hard to make the experience enjoyable and safe. Secret garden out the back is lovely.
Adrian Vickery . 2024-06-16
MORE AT Google
Has a lovely meal at Ask in Espom - food and service was fabulous. We were looked after by Agnija, she was super friendly and smiley and make sure we were well looked after.
Jenny Ellinor . 2024-06-15
MORE AT Google
Wonderful salads great service and a lovely experience for a first time.
Liz Veall . 2024-06-12
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Very good service, Lovely restaurant
Benny Duffus . 2024-06-07
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Mlovly place to eat and food was delicious
Sophie Martin . 2024-06-06
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Amazing food Amazing staff and Amazing service. Will be back ! Thank you
Caroline Kelly . 2024-06-01
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Great food and Okan was fantastic and attentive.
Lue W . 2024-05-30
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Lovely meal with friends. Okan, the manager was absolutely fantastic. Attentive, funny and kind.
Susanne Singh . 2024-05-29
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My family and I love going to Ask Italian in Epsom. The food is delicious and the customer service is fantastic. Definitely recommend. The manager Okan is fantastic!
Lee Rhodes . 2024-05-29
MORE AT Google
Would recommend this Ask Italian. My experience with the other branches did not provide the quickest service but this branch was amazing!!! I was so surprised with how quickly they brought out our food and drinks. They were also very accommodating with my friend’s cheese allergy, even though we were at an Italian restaurant! Delicious food too :)
Sabrik Dhamu . 2024-05-29
MORE AT Google
Love love love this place. They always remember what I ordered the last time and recommended new dishes based on my likes and dislikes. Staff are super friendly and the food is always delish. Thank you.
Siobhan Wright . 2024-05-29
MORE AT Google
The food was really good and the service was excellent. It was a Tuesday afternoon so not very busy but I very much enjoyed it.
Kim Marsh . 2024-05-28
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Staff working in this Ask work beyond every time we visit. Food and customer service is excelente 👌
Lily Mc . 2024-05-21
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In a town devoid of a choice of independent restaurants I chose Ask, as I regularly use the one in Oxford, without issue. Epsom Ask Italian.... What a mistake! I can't even say the food was mediocre... It was truly appalling. Buratta Caprese served with a mass of dry rocket, almost totally undressed and no seasoning at all. But... Tiny shreds of blackened basil, which was clearly well beyond it's best. Sent it back and it returned with marginally better basil. Also served with the tiniest slithers of tomato. Nothing like web site photos. I expected fresh and vibrant, but it didn't turn up. Calzone Carne Piccante..... Safe bet? NOT AT ALL!!! full of beef ragu and mushrooms but no ham and only a single slice of pepperoni. The dough was simply half still raw. I did show it to Gerry (duty manager, I think) who agreed it was raw, so clearly not cooked to legal temperature... I asked for my bill, paid the entire amount and took the bottle of Trebianno with me. The 1 star is solely for service. Gerry and the young lady that tragically had to serve and return to the kitchen my Italian tradegy were both polite, understanding and courteous. So disappointed... Sorry guys.
Mark Godfrey . 2024-05-20
MORE AT Google
I visited with my mum and dad for a birthday meal - the staff were both generous and helpful - it was a great evening with delicious food. Will definitely be back!
Kathleen O'Sullivan . 2024-05-19
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Pizza was good, gnocchi is a bit too soft and I like it more chewy. The pulled beef pasta was wonderfully made.
Matthew N. Cheung . 2024-05-18
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Agnija who looked after us for us for family meal was excellent . Good service and feedback...Well-done
Nilesh Patel . 2024-05-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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712 Opinions
This restaurant has a magic about it; the cliantele always seem to be animated creating a happy and friendly atmosphere. The waiting staff are equally fun, friendly and accomodating. All in all, it is an enjoyable eating experience and makes one want to go back again and again.
274 Opinions
A great restaurant. Good choice on the menu. Nice to have children's menu. Very good service. Latest visit in August; still good service, good food and good value. Same applies to October visit.
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I ordered my food and spent just about 2 hours waiting for the food to be prepared, with no access to call just eat or ability to cancel order. Food eventually arrived and was stone cold making it inedible. Very disappointing in the poor service from all areas.
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Its not closed, its just changed its name to Ristorante Amalfi. We were invited by friends. It has a wide menu and food was OK. Soup starter was actually good but main course still very average and would not return.