Based on 150 opinions finded in 1 websites
Based on 150 opinions finded in 1 websites
Nº 625 in 762 in Carmarthenshire
Nº 183 of 204 British in Carmarthenshire
Opinions
Really disappointed with Sunday lunch. The restaurant was busy but there were plenty of free table. Drinks arrived promptly but then had to queue for 40 minutes to get served at carvery. When we got to counter they had run short of some options and vegetables. Don't know how people in queue behind us felt. What was annoying was the total Indifference of both manager and staff. They didn't seem at all concerned how customers felt. Will not be returning or recommending
Anne P . 2024-07-21
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Really disappointed had one good meal, been back since and really disappointed with quality of food and service.
Paul J . 2023-10-01
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Table booked at 1:15. Food arrived at 2:45 most of the orders missing and then the party were blamed for not ordering properly. Will not be returning. The treatment from the management was very poor and they clearly needs to complete a course on customer service
Amanda E . 2023-03-16
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Great food and staff you get you get your monies worth in great surroundings, would highly recommend it.
WizLiz2 . 2022-09-18
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We were lucky to have dinner here twice in the past week. Service is top class and food is delicious. Of the two eateries we tried in the area, there is no camparison - Top marks
Machbuster . 2022-07-25
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Had Sunday carvery today, been previously a few times and really enjoyed it but not impressed this visit. Carvery was at best lukewarm and some of the veg was cold. Had cherry crumble dessert which was rock hard and inedible.Shame as it used to be so nice.
retirednow54 . 2022-03-20
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Very disappointed with our lunch today, food was cold and poor quality, have had lovelier meals, but unfortunately this one was nothing like it said on the menu, homemade pie was tasteless, we were placed by a outer door that was constantly being opened, there was plenty of other seating for our party to have
R1621JJsusane . 2021-12-06
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booked room for 3 nights tried food at restaurant first night i had fish and chips which was dripping in oil my wife had the lasagne which was bland and no taste
hashtag998 . 2021-09-03
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It was such a sunny day, so decided to pay Burry Port a visit. Booked the Ashburnham for a late lunch. Busy outside, quiet inside. Friendly attentive staff & we didn't have to wait long for food. The Cajun chicken was very tasty as was the Salmon with a cockle sauce. Good sized portions so sadly didn't have room for dessert even though the menu looked tempting!! We shall look forward to visiting again next year.
Gareth W . 2021-09-01
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Great welcome, Great service, was there for our anniversary, food and service was very good especially Ashley the waiter could not do enough for us or other guests. Would definitely go again and recommend our friends.
meurigr2018 . 2021-08-24
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Afternoon tea, two strands of hair on cake. Two cakes were dry and they were all of very poor and distasteful quality. Overall very disappointing and £12 is not expensive I know but I would have preferred a Tesco meal deal!!!!
Sightsee08265275734 . 2021-08-18
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The welcome was cold and unfriendly, food poor quailty and tasteless, the restaurant was sterile with no background music or conversation. Setting and hotel itself was good and well presented but not enough for a return
rigbyDCjones . 2021-08-15
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Fantastic service. Staff really polite and friendly. Food was fantastic and really tasty. Fantastic value for money.
ibassett056 . 2021-05-28
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Afternoon tea deal, such great staff. We really enjoyed our visit, despite lock down limitations. Lovely china, so enjoyed
Mary H . 2020-10-13
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A family get together following lockdown. Sunday lunch, not the usual carvery as we ordered what food we wanted - carvery not on at moment for the obvious reasons. The Food however was as usual excellent standard. Tasty. The staff are most helpful and couldn't do more for us. Would highly recommend this Hotel as its great quality food, lovely friendly ambience. Excellent
Rog1958a . 2020-08-27
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Booked here for a change I ordered beer battered fish and chips which was very nice. Other meals that we ordered was the steak pie with mash. But I wldnt say it was mash looked like the filling of a jacket potato very dry too. Curry had way too many onions and hardly any chicken. The last meal was chicken in a bbq sauce was very nice. All desserts were very nice though. All the staff were really nice and the social distancing was spot on. I will come back but if the above points could be taken on board.
michellewK5940HZ . 2020-08-25
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went for our regular sunday carvery 15/3/20 which is normally faultless,however on this occasion the chef carving the meat couldn't have cut a peice of meat in his life,the portions of meat he served to everyone was ridiculous,wafer thin was an understatement 2 wafer thin slices,we really enjoy our Sunday lunch there normally but if that young boy/chef/cook whatever he was is serving next will definitely not be eating there again..
MB L . 2020-03-15
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Went for a Sunday carvery with family and towards the end of the meal found some tin foil in the food. I took the plate to the bar and explained. A woman - possibly the manageress - took my plate with the remainder of my food and said "sorry I'll see the chef". I sat back down and my family finished their meal. I questioned a staff member who cleared the table as to what was happening. He went to find out and never returned. When I went back to the bar to say that noone had got back to me the woman who'd originally taken the plate off me said ' I've spoken to the chef and apologised ..it was only a small amount of foil" before immediately walking off !!! Big or small is of no importance - the fact that it could have been swallowed was the issue !!! V poor customer care and attention !! We will not be returning !!!
KT1100 . 2019-11-17
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We ate here twice during our stay in Burry Port. First time for dinner with friends and the the excellent Sunday Carvery. It is an excellent airy restaurant with very good service and on both occasions the Service and food was excellent.
WELLANDITE . 2019-11-06
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We can definitely recommend this restaurant to anyone visiting the area. Our meal was well presented and good value and the young man who served us was very attentive and a credit to the hotel
Mike J . 2019-10-12
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Thus us a big airy restaurant. Fast friendly service. Huge menu. Good quality food. One thing the chilli con carne. Is more chilli than con carne. If you like it hot hot hot. Well give it a try
geeo . 2019-10-06
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Had the most delicious afternoon tea here last Friday.There was a variety of fresh sandwiches, quiche,loaded potato skins ,scones and delicious cakes. Also a pot of coffee. The staff were friendly and helpful.A really lovely tea,highly recommended.
Jacky J . 2019-10-06
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We visited the Ashburnham for my Mums birthday. I booked a few days before and when we arrived I’m glad we did. (Heaving) My first impressions of the Ashburnham was very much a wedding venue. I can see why it is so popular for receptions. That said it looked very smart, names on the table and someone showed us to our seats immediately. We opted for the 2 course option Starter being tasty but somewhat small. This however was blown away by the delicious carvery. As a vegetarian I had ordered the Glamorgan sausages to accompany my veg but the rest of my party had the meat which they said was perfect. A choice of 4 meats and they were not stingy with the portions. Staff were friendly and very helpful .. overall a lovely meal and will definitely be returning x Thank you Ashburnham
rebeccabN7804FC . 2019-08-25
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Called in for lunch , very good value for money with great pasta dishes. The conservatory dining room made it feel special. Staff gave fantastic srvice
Gillian T . 2019-08-17
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We've eaten here a couple of times and the food was excellent both times. We all had different meals and no complaints at all. The service was great and nothing too much trouble for the staff, would highly recommend this place.
Janet H . 2019-08-07
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We had a lovely, relaxed, meal in the very pleasant restaurant. The staff were excellent and we felt very welcomed even though it was quite late on Sunday evening! The Salmon Teriyaki was delicious! The music was enjoyable and kept at a non disruptive level which meant that conversation was easily heard, We really enjoyed a very pleasant evening ! Thank you !
Cruiser306787 . 2019-07-21
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Stopped off for lunch and was pleasantly surprised with the food and service. The two for £12 menu was really good value with the food being hot and fresh. The barman couldn’t be more helpful and made our visit faultless. Well worth a visit if in the area.
hillman-avenger . 2019-06-21
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There were about ten of us eating. The food was delicious and was served up quickly..The staff were very efficient.
Nothanyou . 2019-05-28
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Bad service ,waiter had no customer care ,waited ages For food, of which arrive was horrible ,chips nasty !!!! New chef ,get the old one back quick and train your staff
Debs D . 2019-04-28
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On arrival was shown to dinning room a long way to carry plates of food from carvery area for some dinners a step to far waitress service was very poor waited 20 minutes for our drinks and left to sussed out the carvery for ourselves the beef was not sliced nicely so received it in chunks rather than slices.had to go and seek out waitress to order desserts excuse was they were busy?? had to go to reception area to pay bill as again waitress had disappeared on leaving premises discovered could of had the one course in bar area of same carvery which was not offered to us have had better cooked dinners in works canteen overall very disappointing meal for price charged .Will not be returning
busy_me122013 . 2019-04-15
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On a Sunday they do a massive carvery for £10,but there are
william212013 . 2019-02-04
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First visit and definitely worth it! Food excellent, extremely good portions and a broad menu and ‘special’ too ( thank goodness we decided not to have starters). Service was spot on, very friendly but not overbearing and nothing was too much trouble. Desserts to die for and excellent selection and range of drinks available. We loved it so much that we have booked again for a relatives birthday next month and will probably be popping in again before then too
SisterF . 2019-02-03
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My fiancée and I attended at the Ashburnham Hotel on 13/01 for Sunday lunch. The carvery was excellent. The meat was succulent and the vegetables cooked to perfection. Staff were welcoming and friendly 🥘
5cw31 . 2019-01-20
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Went for a Christmas Lunch with friends a couple of weeks before Christmas. Food was OK but nothing special and service was quite slow. There were plenty of staff but why do they walk to and from the kitchen holding only two plates at a time - using trays would be so much quicker and less painful on their feet.
Julia C . 2019-01-15
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Called in on the off chance for Sunday lunch, cost wasn't clear and the manager greeted us with an option of eating in the bar or dinning area, both were Calvary self service however a single course was bar only. Not sure how it made a difference and the price wasn't available.
Andy1666 . 2018-11-28
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The Ashburnham really did us proud for the wedding of our great friends, we know how much work the bride and groom family and friends put into the day. The setting was lovely but it would have been nicer if they had opened the doors to let some air flow through as it was very hot, but the food was lovely and the staff helpful. We enjoyed the day and would go back for food again.
kmtudor . 2018-10-31
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As above , lovely food & fantastic service, brilliant weekend spent here . We would definitely recommend this hotel ad a brilliant venue for any function.
geoff e . 2018-09-09
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Great food as always much better than the surrounding burry port places but nearly knockef ne sideways with price of drinks. Pint larger small wine £9. Nearly feel over. Whats going on with the prices of drinks.
ian g . 2018-09-09
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Following disappointing dinners at two other establishments in Pembrey we ventured to the Ashburnham Hotel. Here you get good food, good service, good ambience, good choice and value for money. Due to a combination of how enjoyable this was and the poor nature of the other hostelries in Pembrey, we at here twice more.
Woldsey . 2018-08-29
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We stayed there only for 1 night but it was a very pleasurable stay. We had a big room with amazing view over the hills. The room was clean and fresh, well equipped. We will be staying there again.
Monikalovesfood . 2018-06-20
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We ate at The Ashburnham Hotel twice, during our touring caravan holiday. Each meal was lovely. The service is good, and the staff are very friendly and pleasant. The menu is varied, and food is available all day. This hotel sells Doom Bar, which is a lovely beer. Thank you to all at The Ashburnham Hotel.
janevans35 . 2018-06-07
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We have been here a few times be are always disappointed. Food is very standard and the service is not always garenteed. Especially the women that work there. I have been multiple times and each time I wonder why I bother.
Hollie B . 2018-06-03
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Would not recommend for Sunday lunch meat was tasteless roast potatoes were soggy and the roast parsnips could hardly be cut with a knife and to cap it all on the expensive side
Cerith W . 2018-04-29
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Ate here on a Saturday night! Menus not as advertised! Slow, slow service, if you can call it service!
Roger M . 2018-04-08
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Stopped here for a late lunch after deciding another venue we had chosen looked a touch run down! Gerry was very chatty and helpful and we had a pleasant lunch which was exceptionally good value. Would definitely use again if in the area.
JanT24 . 2017-12-30
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It’s been a while since I last ate here, and maybe my memory is playing tricks but I’m sure I enjoyed the last meal more than this.
brynymor . 2017-11-22
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A group of us went to here following a sporting event in the local country park . We have done this for the previous 3 years with no problems. 6 of the group went on ahead, were given a table and told the guy in charge ( we`re assuming he was the restaurant manager) that the rest would be arriving shortly. He said he`d move a table. When the final 8 of us arrived, a lovely waitress showed us to our friends` table, the guy looked at us and said "there`s 8 of you,, no, we can`t take you, I can take 6" We could see empty tables.. we said we`ll leave, the waitress tried again, he said no. As we were leaving the waitress found us 2 tables in a different room (by now I wanted to leave, but the others were hungry). Bearing in mind there is a large sign by the main road saying they do food all day, and that part of our party was already seated and eating, and that their website says large parties are welcome I was not happy... There was no "sorry", or no suggestion that we get a drink and wait, and that something would be sorted out. We had people in our party that had travelled from the Midlands and we wanted to catch up with them but couldn`t. The guy was prepared to let £100 of business walk away, what an attitude! The sporting event is annual, I for one , will be finding somewhere else to eat afterwards next year. This is supposed to be a service industry!!!
debg30 . 2017-11-20
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Visited here yesterday to take advantage of their 50% off main meals. The food was delicious , hot & plentiful and a good choice of menu. Would definitely recommend here - especially when they have half price promotions.
Karen S . 2017-10-25
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A really good Sunday lunch and although not the cheapest was good value for money. Excellent ambience
Abertaw . 2017-09-25
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Had Sunday lunch today with my husband, did not book, just turned up. One word to describe the experience SUPERB. We were greeted by a friendly staff, the waitresses were attentive, the service efficient, and most importantly the food was excellent. We are visiting the...
gayn0rwaring . 2017-09-17
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Its our 15th Anniversary so we decided to go back to the Ashburnham Hotel where we got married.
gavbrtm . 2017-09-17
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Around 50 of us went for this celebration meal. The food was excellent and the service friendly and helpful. We all enjoyed it immensely. It is a wonderful venue for a special function such as a special dinner or a wedding.
sandraivinson . 2017-09-14
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This is our second visit for Sunday lunch, last time we dropped by on the off chance and they accommodated us but it does get very busy so advisable to book.
Jane P . 2017-09-10
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On a dismal and wet Sunday in Wales this was an excellent choice for a meal. We were greeted with a warm welcome and a delicious Sunday roast carvery for £10 per person. A choice of 3 roast meats and a large choice of freshly cooked vegetables. We also appreciated the fact that when most of the other establishments in this area stop serving food at 2 30 the Ashburnham serves until 6 pm. Would definitely visit again if back in that area.
Ann B . 2017-09-07
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Visit here with a few family members, phoned the day before to see if we could book as there was a few of us, got told we couldn't book but it would be okay for us all to go, we turned up to get told we couldn't have food due to not much being left, so after a while they decided we could have food, wasn't worth driving 45 minutes If you like over priced Sunday dinner then this is the place for you! Roasties are frozen aunt Bessie's, all the veg was hard! The meat was all dry chewy and fatty! Done even offer starters or puddings! £10 for frozen food!!! AVOID!!!!
keeleygeran . 2017-09-07
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I have been to this hotel before and really enjoyed it , so when the wife suggested we go back for another meal I said yes straight away , we arrived mid afternoon to be greeted with friendly smiling faces and a nice welcome , ordered drinks and opened a tab , went and sat down and given a few minutes to decide what we wanted , two different menus , one lunch time with two meals for £12 and the normal menu , we ordered off the standard menu , a spaghetti dish for the wife and a chicken in red wine sauce for me .Absolutely excellent the food arrived nicely presented and enough for me as a big eater and with too much for her indoors in which we took a tray of it home for her to eat later ..Service with a smile , excellent food , beautiful surroundings and very close to Burry port Harbour . A perfect time
Mark C . 2017-08-30
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We called here for an early evening meal with friends. And first I must say that the ambience and staff were up to standard. However the food left a great deal to be desired. The ladies ordered what was supposed to be 'Chicken Caesar Salad'. The meat was tender but was of enemic colour and appeared to have been steamed an not griddled. However the salad was well past its best! The three slices of cucumber were dry and the one cherry tomato was lost in the large mound limp lettuce. One would have expected crispy croutons, perhaps anchovy but definitely a better variety of salad ingredients.The men ordered the lemon sole from the 'Specials Board' . The fish was a minscule portion totally submerged and invisible under a flood of sauce. The sauce contained chopped mushrooms which , being kind, had seen better days. Their colour was black which peeping through the pleasant sauce completely ruined the effect. I must say that the vegetables were well cooked.All in all the meal disappointed us all.We will be unlikely to return.
OldNed72 . 2017-08-27
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Nicely presented and big portions. excellent value for money. Good choices every night and steaks on Thursday even better value!
JanG03 . 2017-08-25
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On approaching the Hotel we could see that the car park was packed. Initially we felt disappointed as having had Sunday Lunch here before we were looking forward to our return trip. However, not wishing to be put off we ventured in to see if there was any chance of a table for four. A staff member was very helpful and despite the restaurant being very full she found us a table. We weren't disappointed. As with our previous visit the food and service were excellent
495pietro . 2017-06-27
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Welcome was really good especially as one of the party was disabled. However the food was disappointing with over cooked gammon , raw section of the steak and salad which should not have been served. Asked for a rare steak however most had not even been cooked (this was taken off the bill but no apology). Salad leaves were well past their sell by date. Starter of meat platter was not as described. Will not return.
Gerallt E . 2017-06-06
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Just had a bar meal at this hotel. Excellent choice on the menu, great service and the food was spot on. The hotel stocks a wide range of beers, wines and spirits. The staff cannot do enough and I am very happy to recommend this hotel.
Gary S . 2017-05-13
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Had one of the specials off the board which was panfried chicken in a garlic and mushroom sauce with the usual trimmings, very nice. they also do a meal deal of 2 for £12 menu which you can choose from if you wish.
Martin M . 2017-04-19
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Lovely,light ,clean family restaurant. Service first class,staff friendly and efficient.Food good and piping hot.Pleasant surroundings.Would recommend and will go back there again.
lindaroberts450 . 2017-04-19
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Called in to have a late lunch , made very welcome , had two menus , one for lunch at two meals for £12.00 and a normal anytime menu , good choice of food, sat in the conservatory with the sun shining it was brilliant , we had the normal menu and the plates was filled with excellent prepared food , highly recommend
Mark C . 2017-04-18
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Good welcome at the front entrance where we were shown to our table in front of the carvery in the restaurant area.Drinks came quickly and lunch was also offered to us without any delay.The carvery was delicious even though they were extremely busy,they really are organised to handle the amount of customers going through.Impressed with the food and service ,would return again.
Brian T . 2017-04-17
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Took my mother and Gran here for mothers day lunch, have been in the past and its always been excellent service and food. The buffet style Sunday dinner works really well and they cater for all dietary requirements. As my Gran is fairly old they even offered to carry her plate while she selected her food and ensured she was well looked after. At the end of the meal all mothers on each table were present with a gift which I thought was a lovely touch to a great meal.
MB1987_03 . 2017-04-11
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it ws a sunday so I fancied lunch,so off w e dfrove to thr ash..we drove into nample car park and walked in.we went into th e retsurant and there laid out and smelling lovely was the individual items ready for servng i stood giving my starving look when it came to thr beef,thr server laughed and asked if I was hungry; then put another great piece of beef n my plate we sat down and ordered a drink. what a meal, a large helping of diner tasting lovely,should force down a sweet,i said yes so did elelai ysn ap pple pie ainend cutard were offered,again lovely.by the time I had finidhrd I was stuffed,a lovelylunch in lovely setting with s gret tmodphrer what more couldvd ask.
Taffyby . 2017-04-05
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Three of us went for a drive and walk around the harbour at Bury Port on a sunny spring day. Decided to have lunch here. A good choice. Very quite in the verandah area. Only 3 other couples dining that day. Good prompt service.i had a very good sausage and mash and onion gravy. My wife had the Lausagna which was very nice and my sister in law had liver and bacon and onion gravy which she said was excellent. All very adequate in size and good value at £7 each or a deal at 2 for £6 each. Worth noting that the disabled facilities were very good and spotlessly clean.plenty of parking and only a short drive to the harbour and beach.
tedtrillo . 2017-03-29
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We've visited the Ashburnham for lunch and dinner on a number of occasions. There is a lunchtime offer of 2 meals for £12 on offer, whilst the evening meals are reasonably priced. A selection of starters, mains and desserts appear on the menu. The staff are accommodating and friendly at all times.
reddragonlimited . 2017-02-16
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Went here for Sunday lunch for my Grans birthday. The staff we really great at helping my Gran as she struggles to walk and they were happy to move tables and chairs to help her sit comfortably. We ate in the bar area in the conservatory, the chef was really helpful with serving the food and it all tasted great. The turkey was cooked perfectly and the was a wide verity of vegetables & condiments.
MB1987_03 . 2016-10-18
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Lovely setting. Had good meals and not so good ones. Good function room, last time there food was very good. Sunday lunches very good serving up until around 6pm ish. Conservatory good for casual setting with Dining Area for a more formal mealtime
einteulu2013 . 2016-10-12
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The Ashburnham Hotel Restaurant is lovely. Spacious area, very clean, pleasant staff, good food, nice decor and free WiFi. The beer is very good (Doom Bar). We have had a few evening meals here and have never been disappointed. There is a carvery Sunday lunch. Excellent.
Janet J . 2016-10-11
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Sorry rost potatoes frozen as was all the veg mash potatoes I'm sure weren't real spuds lass than average would not go again
Laterus1 . 2016-10-07
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Family meal in the restaurant, starters were OK a little dated, the menu rarely seems to change, Carvery was lovely as always, dessert lovely. Accommodated my toddler very well. Would welcome a few changes on the starter menu. Young girl who served us was lovely.
jenkinses17 . 2016-09-25
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We stayed at this hotel for 2 nights during our visit in Wales. Had evening meal there a couple of times. The food was tasty. In one time I ordered Mixed Grill (£15.95 with rump steak, lamb chopper chop, gammon and sausage served with peas, grilled tomato, mushroom and chips. I requested my steak medium rare but served well done to me. The meat was a bit tough. The staff was nice and attentive.
Scawby . 2016-08-26
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We only came here tonight as another pub which had been recommended was closed. I have to say that we were pleasantly surprised, we had 3 small children with us who were welcomed as much as the adults, there was a small wait for food but I don't mind that as all of the food was delicious and well presented, portion sizes are great and the staff were all friendly and professional.
Hailey A . 2016-08-23
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The surroundings are nice. large open conservatory with modern furnishings. Friendly staff. They are open when everyone else was shut for Monday lunch! Meal was pleasant enough. I had baked cod with new potato's. Wife had cheeseburger served in ciabatta, chips were frozen but we weren't expecting miracles. Altogether a nice lunch I would happily return here.
ravenousenglishman . 2016-08-01
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Was out for a cycle on the new rerouted no 4cycle path which passes the ashburnham hotel so we seen the sign for two meals for £12 which we thought tidy so we went in for lunch it was a hot day but windy ,so we thought to windy for outside so we went in although the conservatory was a bit hot so we went near bar a bit cooler ,the food was OK the choice wasn't alot but the pie I had was good and my wife had salmon fishcakes she said was nice and soda water and lime £0.60 so not bad ,table had bread crumbs left from someone but all in all not bad. Sunday carvery supposed to be nice but have that yet to do.
BazzaKidwelly . 2016-07-22
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We went with friends for Sunday Lunch. Was I disappointed because I expected great things? Yes I'm sure that was the case. We all had differents joints and the meats we all lovely, hot and tender. There was plenty to eat, but some of the vegetables were a little grey looking. I can't say it was horrid it was just ordinary, nothing to make you tell your friends you must go to the Ashburnham!The staff were polite but just lacked that bit of professionalism how to lay a table and how to serve isn't that difficult. The key question is would I go again? Sorry no I wouldn't.
Chris S . 2016-07-06
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Been adopted from the NE England by the most wonderful Welsh couple. So now this is our local away from home. Lovely people work there, good clean surroundings, happy atmosphere and feels good to be home.
SAM1CH . 2016-04-20
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Attended a wedding breakfast and was very pleasantly surprised with the quality of the food. We had canapés go nibble on before the meal, there were plenty and good choices, and delicious.The main course for the meal was roast beef, and it was beautifully tender, with plenty of vegetables , which were served hot. The sweet was apple tart, which again was good.We were served by very efficient and pleasant waitresses. After having read a few not so good reviews, I was very impressed with the quality of the food, and service.
nantlais . 2016-04-18
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We went for an evening meal and now class this as our local. We have a warm friendly welcome. I ask for an extra hot latte and I'm not disappointed. Lasagna was hot and tasty with real chips and side salad. Hubby had mixed grill which he described as one of the best he's ever had. He was not provided with a steak knife but neither was it needed! It's nice to be serves hot food not warm as has been our experience in other places of late. We'll definitely be visiting again, and again, and again.
ANK21 . 2016-03-23
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Not much to say other than it is exactly what it says it is. Great carvery on Sunday at great prices. Quality food, well cooked with lots of choice. Two plate sizes, 1 is £6 and the other £10. Unless you are a particular light eater then I would go for the £10 option. Great place to dine
Tim N . 2016-03-18
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Stunning restaurant - great friendly service and fantastic top quality food. Great location - reasonably priced first class food.
ShaneMorrison . 2016-03-06
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Food: had to pay for food up-front. Chased twice and was told "It's just coming" twice. Still waited 40 minutes for food to be served. Received no explanation or apology for the delay. There were clearly other tables in a similar situation. On arrival, the food was hot and tasted good, but the delay and service (see below) had already left a bad taste behind.Service: received no acknowledgement on arrival. Received no eye contact when placing order. Orders taken by a graceless individual with no interpersonal skills. Food served by children with equally lack of interpersonal skills.Surroundings: other tables weren't cleared promptly. Our table was sticky. Asked for it to be cleaned and was told "It's the sunshine - it melts the varnish" (which, in Wales, is a little incredulous) so table therefore wasn't wiped.Overall: when you arrive at a restaurant (which therefore specialises in the provision of food) for lunch at 13:30 on a Saturday (so you expect things to be in full swing) and order three meals (of which two are Specials, so should be ready to serve) from staff whose business is to provide a service (so it's in their interests to make you like them) you don't expect the treatment summarised above. If I hadn't had to pay for the food in advance (clever move, Ashburnham Hotel) I would have left.I suspect the only reason this place survives is that there is no competition to put it out of business. Go somewhere else.
wxl . 2016-03-05
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Pleasant hotel. Generous helpings at Sunday carvery. Huge helpings for lunchtime bar snacks. Friendly staff.
MJD1952 . 2016-01-12
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The bar and restaurant areas are fine but the quality of food served (Sunday Lunch Cavary) is very poor. We went up to the cavary at about 14.00 hours (they serve for most of the day) the meat being served was being carved from the last remains and ends of joints (people in the queue behind were served from new joints), the beef was well done with no option of a medium cooked option, the lamb was not available, turkey was again being cut from the remains of a turkey crown. Vegetables were over cooked, the roast potatoes and yorkshire puddings were not in dishes under the warmer but piled directly on to the tiled surface. Three pots of gravy were available but not labeled as to what meats they were for. The horseradish sauce, mint sauce, mustards etc were in large dishes on a table, the table appeared not to have been cleared of drips and spills since start of service and looked a potential health hazard.Will not return unless major improvements are made.
FishermanWales . 2015-12-17
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Arriving to a well prepared room was an inviting start to a wonderful evening. although we were a small party of 34 the tables were laid out beautifully and a warm welcome. a range of starters were on offer and the traditional Christmas main meal followed by traditional deserts including Christmas Pud. I had the prawn cocktail on a plate with garnish, they didn't skimp on the dish and it was superb, while my wife Sue had the melon. Beautifully dressed with a sweet sauce (The melon not my wife) and again she said it was delicious and the dish was little to large for her. Main course was Beef for Sue and Turkey for me. Service with each person was I got to say personal and with care as a customer. The vegetable's were served in large stainless steel dishes hot and cooked to perfection. Overall outstanding. deserts were again spot on. well done and a thank you. The Christmas meal was an overall success and we will be back for sure. Alcohol and bar prices were little more than local pub prices only by a few pence. a pint of bitter at £3.10p excellent, that made the evening.
Terry D . 2015-12-15
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Did not book a table, so dined in bar area which is very pleasant. Staff managed to accommodate us easily even though there was five of us. The meats were cooked well and a plentiful choice of vegetables. As with most carvery meals, the food temperature was not piping hot but was enjoyable. Would visit again.
Glenn G . 2015-12-09
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A good, honest, British carvery with welcoming staff and good service. I’d recommend the carvery for groups and couples of all ages. We were a group of 10 and we were looked after very well.
jameshounsell . 2015-10-29
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Stopped for a meal with family whilst on a day out, food was awful, total waste of money, customer service was poor. Was left standing by the bar waiting for a drink we already ordered earlier for 15mins. No one to be seen. Don't bother yourselves and waste money eating here, 3 full plates going back to the kitchen. Never again.
gnwgeorge84 . 2015-10-29
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The night Elvis came to town, (Elvis tribute night) I feel sorry for these people, the atmosphere was amazing, the effort the staff made was awesome, the room /food was unbeatable. Unfortunatly if you can imagine Las Vegas with a power cut, despite having a decent voice and trying hard, there was no glamour / bling it was a real let down. His wife was a real wasted asset just staring into the computer screen, instead of operating lights, fog or any effects etc. At almost £50, tickets and drinks, for the 2 of us, we don't think we will take a chance again ! Thanks to the staff though.
2Superstars . 2015-10-23
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We bought 3 Groupon vouchers for the Afternoon Tea.The first occasion was probably the best. We were sat down stairs in the bar which was fine. The sandwiches tasted fresh and the cakes were ok, even though they were all shop bought. The second time we were sat upstairs, on our own, in the most miserable looking room. This time the sandwiches were dry and the same shop bought cakes were given.There wasn't a third time - when I tried to book a table a very rude man told me they were fully booked and I should have used the voucher earlier. He told me that Groupon had agreed to extend the period on the voucher and I should ring again. I rang a few weeks later and the same rude man told me I shouldn't have left it so late but he would ring me back - but he never did.To be honest we weren't missing anything to speak of so I didn't bother ringing him again.Would we go back - never.
ElaineG32 . 2015-10-18
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Passed it so many times but never called in. My husband and I were on a day out and passed the restaurant. We decided to call in for a browse.,lovely place and the food looked great. We will be going back for food definitely.
Debbie E . 2015-10-13
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Service was very good, the food was average with particlarly dry and powdery stuffing, strange. The place itself was very basic and lacked atmosphere.
alan6752 . 2015-09-27
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went for a sunday lunch there was 9 of us. hadn't been to the ash for about a year and would like to tell everyone how downhill it has gone. it was absolutely awful. the food tasted as if it had been coated in margarine! there was no turkey left so we were served gamon. gamon for a sunday dinner? we used to enjoy going to the ash at one point but we would never return again and would not recommend. when we were asked if every thing was ok we explained how it wasn't and the woman just said sorry and walked away. overall it was just awful!
caralouise27 . 2015-09-15
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Visited the asburnham today for a family meal, 13th September 15, we were seated in the front restaurant, the table cloth was dirty and had gravy stains all over it from the diners before us, surely the table cloth should of been changed, after buying the vouchers for our meals we were told that the kitchen had no more Turkey left, which left only ham and beef on the carvery, both of which meats were so tough that my knife could not cut through them, I should of asked for a steak knife, the carvery unit was very messy, food all over the place, surely the chef should be cleaning up as he went along, there was no mash left in the carvery and the stuffing was like sand, the carrots were rock hard, roast potatoes cold and the whole meal altogether was very bland, the only nice this was the Yorkshire puddings and I assume they were aunt Bessie's, the three waitresses that were standing by the door were very sloppy, and all they did was trash talk about the customers, when we went to the bar to ask for a pot of strawberry swirl ice cream for my 4 year old cousin the very rude man replied with, they are right at the bottom of the freezer, it's gonna be a struggle to get them, all in all a dreadful experience and being in the food and hospitality industry myself I feel as if this place has certainly gone down hill in the last few years, so I'm sure they could spend a little bit of the money they take in to upgrade the seriously out dated bar area and employ some YOUNG staff who actually want to work... Will not be returning.
Chris E . 2015-09-13
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ok visted again as a diner ....birthday for grandchild ...family gathering.....it was mid week no other diners apart from 2 hotel guests..... ...we were not happy... really slow service...we felt we had to help them ....this place seems to be good on some days but not so good on others we live close by and they are a venue for weddings and seem very busy so this must be what they are good at...but even though we booked well advance for our family gathering we felt let down .....but on a good day ...very good on a bad day ...ummmm
Wendy H . 2015-09-12
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The hotel restaurant is located a few minutes drive from Pembrey Country Park and Bury Port shore. It has an attractive white exterior with pretty landscaping and a large car park. The restaurant interior is nicely decorated with ample tables and chairs; it also has an outside eating area. Food ranges from lunchtime 2 for a tenner up to a la carte with a la carte prices! We ordered 2 for a tenner. It took ages for the food to arrive (40 minutes), and you get what you pay for. It was edible but disappointing because my fishcakes were bland, and my partner's meat pie didn't taste as you would expect. I had tasteless boiled potatoes and his chips appeared to have been refried to death. So all in all it's a no no as far as a return visit goes.
jaycee-123 . 2015-09-09
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Although I have previously recommended this restaurant I am sorry to say that the quality of cooking has declined drastically. This is a shame because the waiting staff are friendly and efficient.
Terryphi . 2015-08-31
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121 Opinions
Absolute shocking new munchy box don't bother any one called to complain and all I got is that's how it comes £25 quid for that crap everything stuck to pizza fell apart and litlerly no chips meat it was vile and I go here mnce even twice a week never again
145 Opinions
Almost didn’t go here due to the bad reviews… glad we did! Staff were nice and food was lovely! Ignore the haters. Highly recommended!
904 Opinions
Give credit where its due walked in very busy we had to wait so had a drink outside then the manager called us early nothing was to much trouble especially as it was school holidays.. Amazing meal partner had mixed grill and I had sirloin couldn't wish for better ...staff need credit as they went above and beyond...going again today booked online this time but we don't mind waiting ..keep doing what your doing
10 Opinions
More staff here than customers most evenings,seems to be full of gambling addicts who spend all evening playing fruit machines and smoking outside.