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3.5

Based on 983 opinions finded in 1 websites

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Nº 220 in 319 in Cannock Chase

Nº 31 of 40 British in Cannock Chase

CUSTOMERS TALK ABOUT DISHES WITH..ladychickenpaygarlicburntroundbeautifulsaladfishcookedsteaksmustpuddingsteakroastmeat
Score
OpinionsNoteTripAdvisor9833.5

comment_iconOpinions

I came here for a quiet pint after a hard day at work and a wonderful bar tender called Mel served me. Brilliant woman, very smiley and made me laugh. Brilliant service and great team on the floor too who I believe was Lauren, nice relaxed atmosphere and great staff. Will come back again.

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Richard D . 2024-11-12

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Had a mixed grill the steak was just gristle which happens, the reason for the bad review is one of the button mushrooms had a clump of soil on the bottom! luckily i saw it before eating it !!

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Gary W . 2024-11-11

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We came for dinner with the family during the week, food was amazing, service was superb - big shoutout to Abbie our waitress who was amazing and gave some great recommendations. Atmosphere was great and all the staff were incredibly friendly. Will definitely return.

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Dianne B . 2024-11-09

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nathan and grace were absolutely fantastic and great cooks and the best people ever, even if grace embarrassed me when she then brought my cake out with a candle in and got my family to sing happy birthday to me, over all they are FANTASTIC ❤️

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milly s . 2024-11-01

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A friend and I chose to have our catch-up at the Ash Tree recently as it's easy for both of us to get to. The website was simple to use for bookings - I hadn't planned on doing so, but had checked online to see what time food was served until. As it was only a couple of clicks from there to get us a table, I did. It was a midweek evening and biblical outside, so the pub was nice and quiet! Lots of parking available on site and if you go during better weather there's a lovely view of the canal from the beer garden. A table had been reserved for us but as there weren't many people in, we were allowed to pick wherever was free. We opened a tab and got some drinks in, and settled down to look at the menu. I've been to other Marstons in the neighbouring towns (Newhall Farm, Samson Blewitt), both really positive experiences so I was looking forward to trying the food here too. We plumped for burgers; mine was the chicken and my pal's was the Cowboy burger. Both came with a healthy portion of fries and a dipping sauce, and not a scrap was left by the time we were done! The chicken burger was delicious, just the right amount of crispiness without the fillet drying out. They're also not too tall so you can pick them up and easily eat them by hand rather than using cutlery. Staff were friendly and cheerful - thanks to Lauren for serving us. Pub was kept clean, warm and tidy too and our plates and glasses were collected promptly once we'd finished. Recommended if you're in the area - and if you live in the postcode, vouchers are put through the door on a regular basis which makes it a cheaper night out.

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Beti-Blodyn . 2024-10-16

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The food was absolutely fantastic, and we all thoroughly enjoyed every bite. Our experience was made even better by Lily, who was an absolute delight! Her warm, friendly demeanor and genuine team spirit shone through, making us feel incredibly welcome. Lily’s exceptional service truly elevated our visit. We can’t recommend this place enough!

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Gary R . 2024-08-23

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A lovely relaxing meal overlooking the canal side. We arrived and were greeted by Lily who looked after our order and waited on us with speed and efficiency. I highly recommend the restaurant for reasonable prices and great atmosphere.

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jennysmearfree . 2024-08-16

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Met some friends for late lunch/early dinner, some good offers on for food with a drink. Great service from Lauren at the bar, quick and efficient. Food was good too. Would recommend this restaurant and will come again.

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Jess D . 2024-08-14

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great meal with friends, good food and service especially lauren who is very polite and respectful. will definitely come here again

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beth m . 2024-08-13

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We had a very disappointing meal at The Ash Tree pub in Rugelely. Everything about the service was sub-standard, from the member of the wait staff who was serving us chewing gum whilst she took our orders, to the wrong order being delivered. As a vegetarian, I ordered a salad with crispy coated cauliflower on top, and was disappointed when a salad with chicken arrived instead. Upon explaining to the server that I had not ordered a chicken salad, she asked me if I was sure, and I told her that I was a vegetarian, so yes, I was sure that I had not ordered a chicken salad…… The order was returned to the kitchen, and whilst the rest of my party ate, I waited for my food to be delivered. It eventually came, and I tucked in, only to realise that what I was eating was a salad with crispy coated cauliflower on top and added bits of chicken, still in the salad! When this was sent back to the kitchen, we were told that the chef must have accidentally put the cauliflower on top of wrong salad, as he had 2 bowls there, and just put it on the wrong one – which was a very poor attempt at trying to cover up the fact that he had clearly intended to re-use the old salad by taking off the chicken and putting the cauliflower on top. In this case, it is my choice not to eat meat, and luckily, I suffered no major ill effects after eating the contaminated salad. Other people with serious medical dietary requirements may not be as lucky and should avoid this restaurant at all costs!

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anaaflief . 2024-07-23

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Fast friendly service. Food was cooked how we asked and good size portions. Fast clean up Stunning location, lovely garden area canal side even sae swans an ducks with their babies

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jessica w . 2024-07-06

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We booked a Sunday lunch , waited over half hour no drinks arrived .. had to go to the bar to order .. I then asked how long are food would be and told they will let us know after sitting there over a hour with not one member of staff coming over to even say sorry, we left with people saying they were waiting on food and it had not arrived to .. it was terrible service !

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Christine C . 2024-06-09

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Really bad and I mean really bad website and this site states 11am open can also book at table for 11am So we walked in 15 minutes we was stood in a complete empty pub could have helped ourselves to anything So a girl eventually appeared and I stated we have a table booked at 11am Her reply was "well you know how to take a seat then" topped it off walked out came somewhere with better staff attitude baring in mind we are both in the business ourselves Visit was Friday 7th June 2024 Re train your staff in attitude and how to speak to people in a correct manner and we may consider returning to try again

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Kgadsby66 . 2024-06-07

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Really disappointed in the lasagna. Couldn’t eat it but as nobody asked if the meal was ok I couldn’t complain in the restaurant. They saw I hadn’t eaten it and avoided me.

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ShaznDave_12 . 2024-05-18

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Had 3 course lunch very very good food very tasty staff very friendly and helpful would recommend it to anyone very reasonably priced.

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daievansswansea . 2024-05-06

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Came in yesterday evening for dinner and had a lovely time, Annie served us and despite overhearing another table being slightly rude to her, she was full of life and so kind and made our night, food and drinks were lovely and we will definitely be coming to visit again! Thank you all!

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Emily F . 2024-03-30

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My son had booked a table for a family meal as it was his daughters birthday we had sat waiting for an hour and half before we got served to order our meals when ordering we got told that there was nothing left on the grill menu this is a total disgrace to be waiting for over an order to order to then get told the food that most of the party wanted they hadn't got any left disgusting will not be returning

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Tammy w . 2024-03-29

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Good food, some great offers for steak night and 30% off main meals, friendly staff, but need some attention to detail regarding drinks orders and the clearing of plates.

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russ338 . 2024-02-23

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Hosted our baby shower here on this date and the staff were above and beyond, nothing was too much trouble. The food was incredible we paid for a silver buffet for 50 and there was enough food to feed 100. Really really tastes mixture of both hot and cold food. Bar staff were quick and efficient at providing us and our guests with drinks too 10/10 will absolutely recommend the Ashtree to everybody! Thank you so much to the manager and his team!! Fantastic service

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samC7930IN . 2024-02-11

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Annie one of the waitresses at the Ashtree pub Rugeley is an absolute credit to the team, she goes above and beyond to ensure the customers are happy and delivers an excellent and professional service to the customers, working on her own initiative and as part of a team, she stands out as an exceptional worker and a credit to Marston’s 😊

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Angela N . 2024-01-27

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Food well presented served hot.tried something off new menu.friendly staff.dog friendly.plenty of parking.good choices.clean place.

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I3615DEanitac . 2024-01-27

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Visited last night for a meal for two. Considering it was so quiet, it took quite a while to get drinks ordered. The starters came out at a reasonable time, but the mains seemed slow. We had to ask for more cutlery when our mains came out as nobody had realised that we hadn't got any after our starters. Unfortunately, we weren't table checked, so we ordered fewer drinks than we would have done. We got up to pay for our bill as still nobody had been to the table (it was still very quiet) and went to the till. The manager served us. What a miserable man! He doesn't look like he is capable of smiling. He never asked if everything had been OK with the meal or any other pleasantries. We'd heard that he wasn't very friendly but were still quite shocked at how miserable he was.

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Navigator76086 . 2024-01-06

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Great food and service. Our waitress Lily was welcoming from start to finish. Excellent all around.

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Lynsey B . 2024-01-05

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Wouldn’t usually write a review but this place was so bad I won’t ever return, firstly the smell not sure what it is was but it smelt like the toilets where we were seated, so we asked to be moved, which to be fair they let us, we then ordered, only 1 bar staff on, he was very helpful but overworked. We received our meals we ordered a side of 8 beer battered onion rings and received 3 ? In a bowl for £3.75 That mean they cost £1.25 each !!!! no one came over to ask if our meal was ok and didn’t see any other staff to complain to, my son had the half chicken and it was burnt !!! We promptly ate finished our drinks and left, to a queue at the bar - not a great experience

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Eve Y . 2024-01-01

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George was very helpful guy couldn't do enough for us Atmosphere was nice and wasnt too rowdy. Will definitely go back

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Lynda M . 2023-12-25

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My family and I were there for food for my 60th birthday and we also did the quiz afterwards. Georgia did another great quiz which our team won. Great night - thanks to the staff.

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Cindy H . 2023-12-13

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This is a lovely little gem of a pub. The staff are friendly and the atmosphere is relaxed. For me that stands out is the quality of the beer, they certainly know how to look after the lines and it shows with the crisp fresh taste of the beer. Well done The Ash Tree

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iang379 . 2023-12-12

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it was amazing food the kids gammon steak was amazing as my son would not eat all of it he let me try some

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tom t . 2023-12-11

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Just been to the ash tree food and service was great served fast and food was perfect will be coming back

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Daniel P . 2023-11-19

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Great night most enjoyable fantastic night quiz was well thought out and appealed to all really enjoyed ourselves.

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james w . 2023-11-14

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Superb meal and staff. Rang in advance as running late said no problem but luckily only 15mins but on arrival treated superbly from young lady and barman and must say lovely pub and superb food so credit to the chef. Defo be back soon

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Noodles N . 2023-11-05

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Came for a Sunday roast as have been told they were great and we were not disappointed. Food came out quickly and was piping hot best Sunday dinner I’ve had in a while will definitely be recommending to friends. Staff were great and extremely attentive aswell. We will be back again.

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Paul D . 2023-11-05

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Every Tuesday we attend the pub quiz and have a bite to eat before hand. Always a great atmosphere, staff are always great fun. A young lady by the name of Annie runs the quiz and she puts a lot of effort in to it...

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Daydream66711814767 . 2023-10-31

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Went to quiz hosted by Georgia. Good range of questions, very friendly atmosphere, made to feel welcome by Georgia when we arrived and shown to a table. When giving out question papers she checked we were ok for pens etc. Would definitely go back again....

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Paul F . 2023-10-28

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Great night out came as a large party with family for a birthday. Everything came all out at the same time no issues, great food and great service would definitely recommend.

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Chris M . 2023-10-28

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Quiz night. Georgia the host was excellent. The quiz was a good mix of questions. Will return to do the quiz soon.

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michaelgB5012FL . 2023-10-26

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Poor service when ordering food, didn’t ask me if I had any allergies, I asked for no peas on my plate! When the food came over I said I asked for no peas and he walked off, gave me the wrong food.. wouldn’t recommend

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Sineece R . 2023-10-25

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This is our local pub and we always have a warm welcome from the staff whenever we come. Annie and summer were are servers today and they were polite and very helpful and gave us a friendly service. This is also dog friendly and they...

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Quest18328620854 . 2023-10-05

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Nice quiet and friendly atmosphere. The food menu has been greatly reduced, which is a shame, but the food they do is very nice. Keep an eye on the specials for more choice. Annie and Summer were very welcoming and quick with their service. I...

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knotty24 . 2023-10-05

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Lovely relaxing atmosphere, lovely sized portions and lovely staff Annie was very friendly and polite

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clairea552 . 2023-10-05

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Food was amazing and summer was very polite and professional we sat in the dog area and I would recommend to everyone

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Brenda R . 2023-09-25

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We have been to the Ash tree a few times recently - Absolutely gorgeous meals, amazing chilli and proper pies! Also had the fish and chips and mac n cheese, massive portions really good quality! Always lovely service even when busy, Phill was lovely who...

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Katy M . 2023-09-15

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Friendly staff however they got the order wrong and I had to wait an age before my meal came out, long after my sons meal had finished. Very slow service with only two young girls on, such a shame because the food was good.

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Mark W . 2023-08-30

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Previously walked out due to total chaos under manager Lisa. Returned today to be greeted by spotless pub, happy and polite staff and wonderful food. The whole atmosphere has changed under the temporary manager and it shows! Keep this manager and team they are a...

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ERoffey . 2023-08-10

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The Ash tree , lovely setting by the Canal , excellent service by the lovely eyed Annie . Can’t fault and excellent visit. Food good and cannnot fault . Good place for kids , good car park and plenty of outside sitting space .

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Mobile64150411917 . 2023-08-10

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Fantastic, Annie looked after us and cannot fault her friendliness and service. Food was great 👍 Would definitely recommend

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garethhG664AO . 2023-08-09

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We arrived about 12:15 on the canal hoping to moor outside the pub as advertised on website This is fundamentally impractical because the mooring is insufficiently complete for a normal length narrowboat. We gave it best and moved to a spot about 300 yards away...

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John C . 2023-07-19

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Sunday lunch was amazing the beef was so good just melted will 100% be returning and have booked for next week two

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chloe P . 2023-07-17

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Wow! What a place gluten free menu so good food amazing drinks really good really enjoyed my visit and will 100% be back

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Georgia M . 2023-07-17

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We walked in on Saturday afternoon to a fairly busy but not packed pub. Had decided to give The Ash Tree a try after persuading my husband, as I have previously had great experiences there. There was no one to meet and greet us so...

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bexhaskett . 2023-07-06

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Food very average tuna melt baguette under cooked and chewy. Served with about 8 chips. Bacon and chicken salad mostly stalks and again a small portion. The three kids meals were good much better than the adult meals. Garlic bread side dry and Luke warm....

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Guy T . 2023-07-01

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Visited on wenesday, my partner had a mixed grill 23.00 and the chicken was stone cold, my food and my mother food wasn’t warm when got it. Told one of the staff and he wasn’t bothered. A very expensive meal what was only for the...

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Joanne C . 2023-06-24

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The staff are always so lovely and friendly here , sit by the canal and watch time go by , but the food is so always very variable . We ordered macaroni cheese which was superb. but the superfood salad was so not like as...

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MalabariCrab . 2023-06-16

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Beautiful day so we sat outside on one of the benches, which is well past its sell by date. Decayed and not very safe. Drinks expensive. Food arrived in reasonable time, but meat quality poor. Couldn't even fry one out of two eggs with a...

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OPaul1 . 2023-06-16

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Nice meal and great service. Food arrived quickly portion was big. Tables were clean only complaint is the carpet needed hoovering.

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Frantafano123 . 2023-06-08

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We made our usual journey to this place, having been many times before however the experience could not have been more different. It was a nice day so we decided to sit outside. We found a table and my husband went to the bar to...

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Explorer55877314964 . 2023-06-03

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Visited on Saturday with family as had an amazing experience previously since moving into the area. However this time we were absolutely horrified. The service was terrible, the garden which we chose to sit in due to the glorious weather looked like an absolute mess...

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Getaway07520186785 . 2023-05-17

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Very disappointed in the whole experience, staff were okay ,but young and didn't give the best service ,didn't check if meal were satisfactory which it wasn't . Two of us ordered steak cooked medium ,both were cooked to within an inch of its life ....

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Phil G . 2023-05-14

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Amazing food and the service wasn’t bad either. Staff were attentive and polite. Food was excellent, had a mega mixed grill and the steak was cooked to perfection. Their beef dripping and merlot sauce is now my favourite sauce with steak. Really happy and will...

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ben T . 2023-04-18

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2nd time we have been here. Service today was exemplary and the Roast Turkey for Sunday Lunch was tender and tasty. Good standard portions and large Yorkshires. Would definitely recommend.

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PJSSESDS . 2023-04-09

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Visited Saturday night for food and drinks as a s surprise for a birthday. From the booking process it was an absolutely fantastic experience. The manager was helpful beyond expectations. We were seated and then served by absolutely fantastic staff both at the bar and...

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Getaway07520186785 . 2023-04-02

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What a gem to find went for lunch with my wife and I am glad we stopped there. Brilliant spot by the canal and food was served quickly and in a warm and friendly atmosphere will definitely be back.

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phillip d . 2023-03-21

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not long back id came in for food with my partner not welcoming at all down to the manager lisa. food was lovely although greetings were very poor. few weeks later came back alone this time manger again lisa very rude spoke to me horrendously...

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megan33324 . 2023-03-17

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Really nice staff, won the quiz for free bottle of wine, very nice food would recommend. Curry night

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U5964PRcharlotteb . 2023-03-08

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Today we had the pleasure of attending the sonic themed party. We had a table booked for 30 of us so plenty of kids to occupy and we cannot fault the ash tree! Great value for money, entertaining from the start and a great trip...

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Jacqueline W . 2023-02-23

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Lovely food,Great service from Summer :) even though it was her second day she was very knowledgeable.

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carizzf1777 . 2023-02-22

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We visited the Ash Tree on Saturday lunchtime for my mum‘s 80th birthday. Phill, our server was fantastic. He was welcoming and attentive without being intrusive and couldn’t do enough for us. Lunch was tasty and good value for money. We will definitely be back....

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beckyw331 . 2023-02-19

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We haven't been to the ash tree for many years but we went by luck on the first day of their new menu. We were greeted by a lovely man who made us feel very welcome and we had a very nice efficient server called...

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450karent . 2023-02-17

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Wonderful young lady who took our order and dealt with us professionally with a permanent smile. The food was good. well presented and came out on time. Very competitively priced and the ambience was famtastic

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michaelsN8687AI . 2023-02-05

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Me and my family went for dinner last minute waited 40mins for food to arrive which had been stood a while as 95% of the meals where cold onions rings where nearly burnt to a crisp and wasn't much taste and forgotten the child's dessert...

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char12388 . 2023-01-13

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We've just had a lovely, relaxed meal here. The service was wonderful. We'll be back, thank you to the team.

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HelenB3494 . 2023-01-07

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Popped in today for lunch! 4 adults and a child, nothing was too much trouble for Tim, he was so helpful and accommodating! Food was lovely, hot and well presented! Steak was cooked perfectly too! Didn’t think to take any pics this time but we...

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ScallyHan19 . 2022-12-30

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Great place to meet up with friends, good food and service. Lisa was a great waitress and helped our large group

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Emmamiles9 . 2022-12-29

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Had a fun entertaining night with friends. We was entertained with the dining theatre company with the classic Fawlty Towers characters, Basil, Sybil and Manuel. Our food was delicious and the service was impeccable. The AshTree is in a beautiful setting next to the canal...

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Clair H . 2022-12-17

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Visited with a number of work colleagues for a Christmas meal together. Food was excellent, promptly served and great value. Thanks to Josh and Adele for looking after us so we’ll

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Ben W . 2022-12-12

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Lovely warm welcome, staff were exceptional to us, food tasted great compliments to the chefs, great evening all in all

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Lily D . 2022-12-08

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We have been going there for a while last two times they managed to drasticly over cook my steak. Tonight is fairly busy but I have seen it more busy. The food comming out the kitchen was slow it took half an hour for starters....

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leepY4267PL . 2022-12-03

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Lovely Sunday roast, nice family meal and excellent service. We will definitely be coming back again!!

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X802DWshannonc . 2022-11-20

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Visited today with my husband and 4 month old, the person serving said they were on there own but still provided excellent service with a smile. Nothing was too much trouble despite them being short staffed. We didn't have to wait long for food which...

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ShellGleek . 2022-11-19

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Amazing food very lovely establishment great place for a birthday meal. Staff very friendly and lovely

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608chantelles . 2022-11-19

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Served by Tim who is always very helpful and friendly. We have moved now so this is no longer our local but we still like to travel over as it is such a lovely pub with great service and amazing food.

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173emmajaned . 2022-11-17

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We love visiting here as a family, especially as the dedicated gluten free menu always means my son can clearly choose what he wants to eat. Sunday dinner was delicious, burgers always a bit and the staff are always happy and helpful.

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torig703 . 2022-11-13

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We've had a really lovely evening with a very enjoyable meal. We were made to feel very welcome. It was welcoming and pleasant and the food was delicious.

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776juliad . 2022-11-13

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Beer a bit on the steep side but food and service is excellent. Nice local pub situated on the canal.

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connerf219 . 2022-11-11

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We visited on Wednesday 4th of November and had the best time! The food and service were awesome as ever and we even stayed for the quiz! Fantastic atmosphere and we all loved it! There were 15 of us and our food was amazing, didn't...

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ANGIEB7819 . 2022-11-07

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We’ve popped in here for lunch twice over the last month and both times were lovely. The staff are friendly and welcoming, you don’t feel like a burden when you pop in without having booked a table and they’re great with kids. The food arrives...

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Ceedz . 2022-11-06

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Service was really good Adele looked after us food was amazing steak cooked well really hot. My pint was really good and prices are really good for what you get

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happyclapper1971 . 2022-11-03

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Lovely meal at The Ash Tree for the kids. The new kids menu is great and loads of variety for kids of different ages. Fab service too!

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O4219GYstaceyl . 2022-10-29

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Visited today with my two little boys; service was super fast & friendly and the roast beef was delicious

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rubyw1 . 2022-10-23

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A lovely evening served by Adele. Made for an enjoyable evening. First time with all the family and will definitely be back. Thank you

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SUZANNE J . 2022-10-19

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We went to the Ash Tree on the off chance of getting a table, and I am so glad we did, the service was great and the food was great, Tim is a great host, abily assisted by Maisy, were coming back for the curry,

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Z8948XPtrevord . 2022-10-18

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Amazing food and great service from Tim. Would recommend, clean and friendly staff. Wonderful atmosphere.

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U4892LAdeanh . 2022-10-16

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Great service and very accommodating as we turned up in the way home with a dog. Great food and friendly staff Definitely recommend it.

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garethl736 . 2022-10-16

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Visited today with my Mum and again the food was lovely. It was piping hot and cooked to perfection. The staff were lovely and very friendly.

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Ssshorey . 2022-10-14

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Very enjoyable experience, largely due to excellent service from Tim. We were not familiar with draught beers on offer so he provided us with a taster glass of each so that we could choose. At our age, we can manage only one course - I...

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36mdn . 2022-10-10

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Excellent service, been coming for years, never had a bad meal, lovely location, always our go to pub.

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F6719SPsamanthab . 2022-10-09

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Sophie was very helpful and friendly. She made us all feel welcome and always had a smile! Thank you for the great service.

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sarahhB4882VX . 2022-10-08

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Been here lots of times over the years decided not to cook last night booked a table overlooking the canal lovely staff and very welcoming ordered the steak night deal Well cooked and nice and hot will be back again soon

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margaret504160 . 2022-09-29

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If I could give more stars I would. Welcoming Clean Great background music Clean table and chair Shinned cutlery Great smiley and friendly service. Hot top class food. Nothing to not like. See you again soon guys

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benmN1848ED . 2022-09-27

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Excellent service and very friendly. Think we drank the bar dry. The girl behind the bar was very friendly and helpful

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connerf219 . 2022-09-16

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restaurant_img
3.5

139 Opinions

location-iconUxbridge Street
British
outdoor_seating_169247takeaway_169247delivery_169247

Went to see a band. Band were cancelled as they couldn't afford to pay them. 2 people on a Saturday night. Band have a following. No wonder pubs are closing down with people like that running them

restaurant_img
3.8

780 Opinions

location-iconPark Gate Road
British
outdoor_seating_187336takeaway_187336delivery_187336

Plenty off great ales to chose from

restaurant_img
3.8

2064 Opinions

location-iconWolseley Road
British
outdoor_seating_128316takeaway_128316delivery_128316

Ordered fish and chips the batter on the fish was overcooked and inedible orded wine red Shiraz it was too warm and tasted awful I did complain to the young lady But she wasn't interested

restaurant_img
3.8

815 Opinions

location-icon4 Wolverhampton Road
British
outdoor_seating_222068takeaway_222068delivery_222068

Ordered as it said 15-30 mins. Time kept changing & it took 1 hour by which time we were leaving to go out. Food was cold. One not even toasted.