Asda Fleetwood in Wyre

The Pharmacy never answer their phone. How are you meant to check if your prescription has come in if they never answer the phone. 😡 Also since the brothers took over its like they are asset stripping the place. I was in here yesterday and the place has never looked worse. I worked there for 16 years and it was going downhill throughout the years then but went in yesterday and was shocked at how bad stocking and staff levels were. Every staff member looked unhappy and the stock levels were like the store was closing down. Rubbish and empty cardboard all over the place. It doesn't look like it's outside has been cleaned in years now.

Not much of anything on the shelves and now a lot more expensive then even Morrisons, needs to be taken over by a company that can get it back to how it was.

Ordered a pizza from the deli tomato base with bacon meatballs pineapple and chicken (great combo) think I had about 5 of each very stingy

Stood in a long long queue for the tills. Ridiculous.

8 till! Only 2 open?? Seriously?

Did a 111 online emergency prescription for daughter (doctors couldn't get prescription to own pharmacy in time despite calling at 9am this morning but thats a different story) got text through to call asda pharmacy. Rang relentlessly for 1.5 hours no answer so went in, stood at counter for 25 mins and ignored, counter staff did try to hint numerous times i had been waiting long but they ignored them also. Counter staff asked me to leave details which I did. Got a call 10 mins later and first of all told me they couldn't deal with me without my 13 year olds consent (never ever had that before and when did that become a thing) then told they wouldn't issue the 111 emergency prescription and referred to out of hours gp. Pharmacy shuts at 9pm and now at 8.50pm called 111 who have no sign of a referral. This is a repeat prescription and never had issues with any other pharmacy ever. Rude staff both in person and on phone. Understand NHS is under immense pressure but still!

Good atmosphere. Nice staff and great prices...not 24hours any more.

I phoned ASDA Fleetwood and I followed the pressing system and was so totally amazed to get through to a charming man who introduced himself as the Store Manager, I told him my query he asked someone to find out and came back with the answer I wanted. Normally you cannot get a human being, so very well done to Fleetwood ASDA.

Very good for things.but something's are a bit more expensive

Visited around the 10th may had a medical condition with my hand and after visiting 4 chemist's the pharmacy in-store were so helpful and genuinely cared an actually went out of there way to properly help me. Thank you so much shame I didn't remember your name.

I don't know if those leaving 5 star reviews know any different but this is awful. Many prices higher than Sainsbury. Salad products tired and weary, cardboard boxes and a plastic bucket left lying around, a pack of car fuel additive with the jam, and a most miserable guy handing out plastic bags. Drab and uninviting shopping experience.

Love the profuse Blue Badge spaces. Love finding products unavailable elsewhere. Hate the café ! Used to be great, good selection of cooked meals. Now it's poor quality soup, butties, and toasties. Today I had near cold soup and over toasted toasted teacake. The coffee is strong and tasty. Updating June 2024: now **** four stars! The toastie had a bit too heavy on herbs and toasted long. Hey, they do this everywhere. Coffee, always nice and strong. Oooh the chips lovely and brown. The "meal deal " is only £5, cheapest around? Thanks for improving.

It is quite a large store that stocks many products. It was quite busy when we went but we managed to get around quite quickly. We managed to find everything we wanted and we used the self checkout as the maned tills were very busy. We spent about 20 minutes in here as we were not from the area and it was a different layout to what we were used to. The staff were friendly and helpful when we asked where some products were.

Has all you need, as a regards member, you get paid back on some products you purchase, which is great for the savers pot

I'm celiac and the freefrom freezer section in this shop is, just awful.

No cashiers only self checkout in the evening. Scanner u/s half a dozen times and one staff run ragged Keep your stock, good bye Asda i'm off to Lidl!

How the hell anybody is giving this hole 5 stars I've no idea... It's like no other asda I've ever been to... Empty shelves, generally tatty, worst of the worst clientele, offers on website not available in store... Horror show.

The only thing with Asda is they dont fill the shelfs fast enough go in looking for something and the shelf is empty if they are putting something on offer fill the shelfs up

Decent superarket Just a sha.e they don't sell a larger selection of Irish whiskey instead of 500 brands of scotch I never thought Asda was racist 😐

Went through the self scan and had a problem so my wife politely asked a member of staff called Gill for assistance. She was chatting about weekend with a male security guard and wasn’t happy at being disturbed from this conversation and rolled her eyes at me and then started with attitude as if it was my fault that the machine kept asking for assistance. Then proceeded to tell me not to swear at her (I hadn’t sworn at her but at the machine) when I said I hadn’t sworn at her she got a bigger attitude and turned her chest camera on to film it. Her younger more politer colleague came over and we spoke about the situation and she said she would “talk to her”. I doubt that conversation will happen as they didn’t seem interested. If you work in a customer facing role then expect to have to face customers and their enquiries. Don’t have an attitude towards them as they are the ones paying your wages. One of my largest hates is people who are rude to service staff but also remember service providers that the other way is just as important. It doesn’t cost to smile and be polite to people whether working or not. Disgusting individual.

This is their Pharmacy at Fleetwood this last couple of weeks have been 😖. Usually get a of my Prescriptions here. All of a sudden the Prescriptions are taking days and even.when you go to collect you're told to do some shopping and wait even longer. I live in Cleveleys and work and have a busy life. So from today, unfortunately I've had to change back to a local pharmacy.

I cannot scan the barcode. However I want to send a huge thank you to David that served me and my mother at the fleetwood branch this afternoon. I am a regular shopper. My mum has recently had a knee replacement and so was quite slow today as she is still struggling to walk. David was amazing and so kind and patient on the till. Made my mum laugh when she was struggling and we would like to give a shout out for all his help and patience. A credit to your fleetwood store. Thank you x

Excellent supermarket. Very large car park with a fuel station, the price of fuel only marginally less than some other service stations in the area. Excellent range of fresh, pre-packaged and frozen food, drinks, household goods, etc. etc. Customer toilets and a cafe. The store is well laid out. There were plenty of staff on duty and a fast check out.

Go later in the day and shelves are empty and not a member of staff to ask for help cleaning lady was more helpful

It's a supermarket need I say more, and it's Asda

I don't mind don't okay I do like to get some treats when it though quite fun

All staff were great, especially James, the line manager was a fantastic help!

Good shop and good parking facilities. Was busy but was able to find what I needed Recommended to visit.

2 years of weekly deliveries and never have got a complete order yet. Always substitutes that are not fit for purpose and unavailables. Even when i check the night before just before cut off at 11pm and all still showing in stock and ordered. Poor quality tasteless meat. Quality of fresh food and portion sizes has slowly been declining whilst prices rise. Not good really.

Asda is great. Good prices and lots of options.

During this morning I had. Problem with my App for redeeming my Asda rewards . The two ladies from customer service were wonderful sorting the app out. Thankyou ladies❤️

I really like this store, the clothing range is very good, the staff are very polite and helpful. The pharmacy is very useful, being on long term medication it is great to do my shopping and pick up meds and not have to go from one place to another. Customer services I have found to be very helpful and they know what they are doing. it is a shame that there is no car wash in ASDA. Car parking is plentiful and I would recommend anyone to go, All is good quality and prices are good also. It was a shame that this is no longer a 24 hour store. The 24 hour opening was very good as those that struggle with crowds could shop late when it was quieter, as well as those that work strange shift patterns.

Hi, CHANGE THE STAFF FROM PICK UP!

Self service assistants customer service is disgusting. More than once we have had an issue with this. Staff training needs to be addressed as the attitude of the staff is very under parr

Better than a lot of the other ASDA stores I'm used to back where I used to live, the staff were really helpful and patient with us as well. It was a nice visit.

Big store the layout is very weird. I like straight aisles so I can go up and down. Their front aisles end in the middle of 2 back aisles making it more difficult to know what aisles you've done. More expensive than a lot of supermarkets but if you are a savvy shopper there are bargains to be had

Fine, staff friendly and helpful.

Massive queues at the check out with several lanes unmanned and other members of staff stood around chatting. Said good morning to the lady at my check out and got no response until I forced a response. Very miserable staff. We got the store made pizzas, awful when we ate them. Nowhere near as good as Morrisons pizzas. NEVER again. Aldi and Lidl, even HomeBargains are better than ASDA

Good gracious! Has anyone seen the audit video on YouTube of this store? It beggars belief! The total ineptitude of manager’s and security. Appalling how they treat a member of the public.

We had Brie and Cranberry toasties and chips it was absolutely awful! Was only toasted on one side and swimming in grease yak! The chips were undercooked and hard! Will never eat there again we left it! ! They should take a leaf out of Morrisons books!

An all you need superstore but the prices are steep.

It's a good store. I got what I needed.

Seems to have most things most of the time. Although later on in the day the shelves get a bit empty. Crusty bread goes quickly. You can order George online and have it delivered here free of charge. Parking free.

I order online from just eat as I've had problems ordering through asda site but twice you have left items out of my order this time you left out 3 items altho I was charged for them and the time before you left out one item as well but I was charged for them I was not happy about this at all as the rest of my groceries were delivered to me don't get me wrong your food is lovely it's just you left items out of my groceries shopping and no substitute put in neither

Floorspace taken by home shoppers not enough staff to help you ,car park bins overflowing

Very busy store got everything we went in for positive experience

Good amount of parking. Good selection of goods. Just changed the fridges which are really fogged up, so it's a little hard to find things. Fruit and vegetables aren't very well stocked at tines.

Good place too shop. Not as big as the blackpool store but good for general shops

We returned a vacuum cleaner without a box without a receipt we delt with Christine on customer service I have never met anyone so helpful in my life she to heaven and hell to help us I cannot praise her enough God bless her ❤

A well stocked store but the managers need accountability training for when issues arise Response to ASDAs reply: You advise that you will get this raised for improvements but surely you want to take more information from me first? For example the problems I have experienced with staff? Response to ASDAs 2nd reply: We visited the store on Saturday 20th September to complete a full grocery shop. When we got home we found a number of small flies inside a pack of sealed mushrooms. We contacted the store directly that evening and at first they offered a £10 gift card, which upon reflection was unsatisfactory as there could have been contamination onto the rest of the fresh food which we had to dispose of out of principle. With this in mind we called the store again the next day and spoke to the "manager of food" who made accusations that we were irate which couldn't be further from the truth. I think given the circumstances we were very polite. The manager made the excuse that the supplier is at fault for this issue, however we purchased the item from your store and the appropriate quality checks should have been carried out in store to ensure this did not happen. We visited the store today to provide video proof of the issue and we were given a gift card which more than covered the fresh food which had to be binned. More accusations were made about our attitude which again is simply untrue. It is regrettable that we were informed that the calls to the store are not recorded.

Free parking. Plenty of space in the well signposted aisles. Self service and manned counters. Good range of products.

I can always find wot ever I need

Great products at great prices. Though the shelves looked a little empty in places there was still plenty of choice.

Wide isles, sensible layout, usually well stocked unless going towards the end of the day. Plenty of parking spaces available

A good store but while outside our car in the car park we had a cigarette and looked for a nearby bin to put our cigarettes out on, but there were NONE in the car park so we put them out under foot where we stood then got in our car to leave. But no sooner had we got in, a COUNCIL COMMUNITY OFFICER banged on the window and told us to open our doors. He the proceeded to tell us thathe had seen us put our cigarettes out and so we were guilty of breaking the law and were going to have to pay a fine of £150.We are women with me mental health problems and my friend burst into tears immediately as we are on DWP benefits and don't have this kind of money to spare EVER !!!! Surely ASDA and the car park is the companies property and not the COUNCILS ???? It was a horrible end to a lovely holiday in Fleetwood and therefore not somewhere either of us want to go to again. Very sad and still in shock about this.

Got all i needed, pitty about amount of self service tills, what happened to sevice not do all of it yourself.

Not my usual supermarket, couldn't find anything.. Not Asdas fault! The cheese baguette was lovely 😍

A bit slow when checkouts are manned

I came in today after a long shift 25th July around 11.00 am on the self serve tills there was a nice guy he was the only male I had a voucher but didn’t realise I had too use the whole amount too use it! He was amazing I was about 30p short and he gave me a pound out of his own pocket!! U don’t realise how much this meant too me today my family and I are feeling the pinch with cost of living and it’s a hard month!! You never forget people like that!! I was having a rough day until he did that for me now I’m feeding my son a nice lunch in the summer holidays I didn’t catch his name! I really really wish I did!!! If anyone finds him plz say thankyou!!!

Lovely friendly staff on the tills

It's hard work to get someone to come to help at scan and go when it requires assistance the asda brand beef braising stake always has brown on it which indicates it's going off however regardless of the faults the floor staff are so helpful the asda price mince is absolutely delicious and is also very reasonably priced

Just like all asda stores has lots of products in store

I was able to purchase everything I needed, staff were friendly and helpful

Good Asda store. Plenty of variety. The old fresh fish counter is gone, replaced by a fresh pizza bar. Never been a fan of Asda's pricing system. I once went in 3 different times on the same day to buy the same bottle of wine and found it to be a different price each time. In fact I stopped using Asda for some years but more recently I've been returning occasionally, mainly for a better range of foods than Aldi have.

Be nice if they put more people on the tills !!

When this store first opened it was kept clean and tidy in the carpark but things gone down hill rubbish outside dirty entrance not clean and walking in the chilled dept cardboard left on the shelves unkept very disappointing

I should have known entering the first floor restaurant of this supermarket after only one other person dining at the time of 12.15pm. Me bring me and all that and bring on me hols to sunny Fleetwood with my pal I thought I’d through caution to the wind and have some proper gut-filling gayer after perusing the rather limited menu. My friend ordered a bauguette with salad and chips and yours truly ordered macaroni cheese and chips. Hardly haute cuisine but what could go wrong with macaroni cheese…..? A member of staff promptly served both of us with meals as duly requested. The baguette and chips served to my friend looked presentable with bright and fresh salad complementing the plate well. However….. my macaroni cheese resembled an ocean of cheese with a glaze on top and the macaroni itself occupying the other side of the plate separated like lovers during a tiff with the chips acting as an helpful intermediary pal trying to appear neutral but fails after ten seconds. I’m kicking myself as I should have taken a photo of this plate of cheese gloop! I was hungry so, I thought I’d at least be brave enough to give the macaroni cheese a chance (and being a Scotsman I do like my value for money). The taste of the cheesy gloop wasn’t as bland as one would expect going by it’s appearance. The macaroni was - okay but the mediocre chips saved what was a disastrous meal. I managed to have about three forkfuls of the macaroni cheese and had to give up. It was quite frankly the worst meal I’d had eating out in my life! I now was aware of the secret to why the restaurant was so desolate. I managed to peck at some of my chips but my appetite had now vanished. My friend dining with me refused to touch the macaroni cheese to validate my disgust with it. I know I should have approached the staff and had it returned but after my friend consumed his meal I just wanted out of the joint, If I could give zero stars I happily would have done so. Avoid this place….. especially if you want macaroni cheese!

Worst Asda cafe we have been to Visitors at 12 No paninis No gas in soda machine Jacket potato was cooked in microwave and was rock hard Noticed they sprinkled cheese on with bare hands too Beans on breakfast were rank Coffee machine was playing up The woman was rude and obnoxious, throwing food on the counter, we felt sorry for the other lady working there as she was quite abrupt to her too Wishing I had reported her but just wanted to get out of there !!

Ordered using evouchers 2 x duvets. Ordered Saturday to pick up Tuesday between 7-8am. Paid .50p for the privilege…arrived at the store for just after 7am tried the app. Which didn’t work. Tried calling - no answer. Went into the store looked on the shelf’s for the duvets and they were there. Went and spoke to a customer service person who didn’t have a clue where my order was. Asked to see a manager who was clueless. Long and short of it was that the duvets weren’t available for my order even though I’d checked the shelves prior…….omg what a shambles of a company.

Today I took my 83 year old father shopping. We love Asda. My mum is not well enough yet to join us. Please be aware despite security, people are working the store to steal. Today I had my purse stolen despite feeling i was safe. What kills me is my Dad being so upset. Asda please put up more warning notices because it became apparent you have a team of people targeting decent customers.

Good selection on offer. Choice of menu. Place clean and tidy. Ideal if you wish to eat while doing your shopping or for a quick snack.

Went to this cafe for toast and coffee The woman serving us looked like she hated her job. The toast was burnt black, myself wife and granddaughter got a slice of toast each, they put it all on one plate. I asked if I could have another two plates which she gave me soaking wet. Won’t be going again.

very disappointed looks like a works canteen had two wait five minutes to get served then another fifteen minutes for meal fish and chips fish was in rubbery batter chips were OK would have been better of having fish and chips in a chippy if we could have found one will give it two out of ten

Like eating in a shed, no windows, food average, coffee good value ,choices of food on offer limited

Called in for snacks after a visit to Freeport round the corner. The café was almost empty and yet we still had to wait to be served. No menus on tables or walls and the only prices we could find were small and fixed on the front of the counter, not really visible for anyone especially the elderly. It could and should be a lot busier if the ASDA management bothered to take notice of the reviews.

Better service this visit. There isn't any menu at the counter or visibility of prices. Nor do they have any menus on the tables. Not sure how anyone can decide what to order. Prices a little high for what is basically a small cafe.

For such a big store there is a tiny café which is a big let down for ASDA. I have never been to a café & expect too see a lot of Industrial Ducting & Wiring on show in the roof area. We got very overheated as the heating must have been on full blast. As for the food, I decided to have the breakfast meal which arrived Luke warm with several elements missing so it was only a part breakfast. What a disgrace!!! I shall not be returning here ever again.

The restaurant is small and a bit claustrophobic but the food was good and the service was excellent.

Worth a look sale's on a few electrical items, check out items for freezing for after xmas Went to check the photo stall for develops Shutdown, asking about it all of asda have done this? Not to worry plenty, of spaces worth a visit

four of use went for a quick coffee and the kids said they were hungry so we all had something to eat . the food was good but not brilliant the cafe has no windows and no ceiling and sometimes is very hot staff are friendly

Usual poor service. Waiting at the counter for attention but the 3 staff that we on duty decided to do other things than serve a waiting customer. Eventually got served but was overcharged for a bacon sandwich with extra bacon. It's on the menu so how is that possible? Only a handful of people in the café so perhaps people have voted with their feet.

As well as the store being scruffy the café was a nono, the staff couldn't care less whether you were served or not ! The toilets had a constant flow of people that were obvious by their actions that it wasn't just the toilet they were using! Definitely not up to ASDA' usual standard.

Visited this place after our first shop here. I wasn't overly impressed as the place was dark and unattractive. The staff didn't put themselves out either. The coffee and the toasted teacake were good which pulled the review up to a 3.

we do big shop once a week at asda fleetwood and i must say in at least 3 out of 4 weeks there are empty shelves everywhere u look and never got what u want i could understand if it was a one off now and again but its like that all the time also i went in the other day and the bread i wanted was 2 days out of date i went to complain to a staff member and she looked at me like it was a chore to get me a fresh one from back aldi here i come

El personal es encantador y nada es demasiado problema. Mientras compras con madre llamamos para una bien merecida tarta de té café y pan tostado. Servir café de la máquina. Preciosa crema con leche. Tarta de té caliente con mantequilla tostado de mantequilla real hizo que mi madre. Bien hecho ASDA personal cafe un final perfecto para nuestro viaje de compras x

Está bien aquí, pero sin ventanas, así poco cerrado. La comida está bien sólo comida asda. El personal es agradable, no hay mucho más que decir. Tronas para bebés orientado al equipo. .

Este ASDA Cafe es uno de evitar. Es tan pequeña y oscura (no windows). Teniendo en cuenta lo grande de la tienda es el café es una vergüenza. Incluso la tienda es muy oscura. . . . Uno de los probables. que jamás hemos estado.

Nuestro coche nos pranged durante una visita reciente y me llevaron. Seguridad cctv era sólo dijo que el centrado en la entrada principal. Carta a manger ni siquiera la cortesía de recibir respuesta. Cuando llamé me dijeron que el aparcamiento estaba privado y no su problema. Un servicio muy pobre de Asda Fleetwood y no he vuelto desde entonces.

The amount of shoppers here is unbelievable. Stopping in front of you causing you to bash into them. Nobody in this store has a working brain. The staff are ok but I'd rather find something myself than ask.. we buy DVDs here regularly and they never take the security tag off causing the alarms to go off. Food and drink offers are great but they should limit the amount of shoppers

Called in for tea and cakes and hoped the staff were friendlier. No such luck. Robotic staff serving who looked like they would rather not be there. Only good thing is the tea and coffee with cakes are nice and good value. Must be some where better to go.

Normally Asda does what it says on the tin but this one doesn't. Whilst it stocks all the items any other Asda does, it just seems dark, cold and unfriendly. Definitely not the best Asda we have shopped in.The cafe gives the appearance of being what used to be the Staff Canteen. It is upstairs and out of the way and really does not have any atmosphere whatsoever. A trip here and you actually feel like one of the staff on your break.....

Not your normal asda, but was big enough for what we wanted! The lighting in store is very dark, and felt very low!

Didn't have a lot of choice but was near closing time. Staff friendly and helpful. Didn't feel we were rushed out even though asked for 4 hot meals as close to closing time. Food that was ordered was tasty and hot.

The cafe looks as if it was once a staff canteen other than that the coffee was good. The lift takes you straight to the little cafe, unfortunately the tables are tightly packed so wheelchairs are limited. It was full when I was there.

Our second visit to the café upstairs and was very disappointed. Only wanted drinks and cake but rather than serve, the 2 staff members carried on filing shelves and other duties. Eventually someone decided to make an appearance behind the counter and served me in an offhand manner. No customer service whatsoever and despite the good choice of cakes etc and value for money, will not be returning.

we called in for a few bits and pieces..the biggest supermarket in Fleetwood..there were clothes in the sale..and a good range of nuts that I was pleased to see, and i bought different flavours

I was not impressed, being in a large store you would think they could plan ahead, looked at the menu and decided to try the chicken curry, only to be told no curry, second choice roast chicken, guess what.... no chicken, settled for the lasagne with chips and salad, small dish of lasagne, cheap salad with strips of raw beetroot ( I don't like raw beetroot ) plenty of chips. My advise if you want the full choice of menu get there early

Good size and well stocked, go during the evening bit quieter except at weekendItems on bread and cakes oftern reduced in priceFreeze the bread save the penniesClothing section well stocked

Nice little cafe, clean, very convenient while shopping with young children. Staff are lovely and very good with our boys. Some great offers and staff really good at helping you to get the best deal.Definitely visit again.

Asda is nice for a quick tasty meal, or a satisfying snack, Its handy for a break while shopping, or after completing your shopping