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absolutley awful most my things missing! what a joke

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Melissa . 2024-12-09

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Won’t be ordering from here again it was late and didn’t bring all my shopping

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Sophie . 2024-12-06

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Had no issues with either staff or food. It's very basic but good value for money if coming with kids. Recommend seating by the window facing the main road so your little one can be entertained watching passing by cars and people walking by.

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Grzegorz Bajorski . 2024-12-04

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Was impressed but missing a few items

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catherine . 2024-12-04

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none of my items where delivered

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Sophie . 2024-11-27

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I'm making a birthday cake I ordered candles they ate broken so money wasted there.

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Faye . 2024-11-21

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most expensive items in my basket never arrived to me

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Ashleigh . 2024-11-13

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half the order was missing what was the point of delivering the very little you did awful service from asda as always !

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Amy . 2024-11-05

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One item is always missing from my order and refund takes too long.It is very inconveniencing to be honest!

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Chilufya . 2024-10-29

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Items not received but charged for after submitting a refund got told they couldn’t help me this isn’t the first time this is theft at the end of the day I won’t be using either again

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Elizabeth . 2024-10-29

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Really bad, normally order from uber and a different asda but never again, really disappointed half my order isn’t here. surely I should have 3 bags not two. Never in my life has this happened

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Tariq . 2024-10-29

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always items missing from order., items should be nil picked if not available would save having to claim for missing items

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Lou . 2024-10-28

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I ordered two Chicago frozen pizzas and neither arrived. I’ve still been charged but I did not get half my order only getting crisps. and a different brand of pizza that was in the original order for my brother I have still been charged for the two pizzas that I did not receive and it was over an hour late and didn’t let me cancel

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Tylah . 2024-10-28

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One thing missing from my order and took too much time to be delivered

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Ratidzo . 2024-10-28

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used this service twice now and both times iv had items missing, this is a service I'm paying for so I don't have to go out but now I have to so won't be using it again

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Leigh . 2024-10-26

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Missing £15.72 item driver can vouch for this the store after a call to them told me item was out of stock which wasn’t amended on my receipt nor did I receive the email to state this no refund

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Laura . 2024-10-22

MORE AT Just Eat

Again charged for items that wasn’t in bag spoke to driver as items missing and he was very rude called store told not there problem. This is a joke if others stores dnt have a item they refund it or contact for a replacement not charge people for something and not send it awful service

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steve . 2024-10-19

MORE AT Just Eat

Shop likes to send half the orders sent people the items they pay for rather then rip them off

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steve . 2024-10-15

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I’m very frustrated with this shop how do except an oder if you don’t av the items in store and still not notify you don’t Ave the item and send the delivery driver with half of the oder missing soo misleading 😓

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nafiza . 2024-10-12

MORE AT Just Eat

Missing two items from my order not impressed

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Jamie . 2024-10-07

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Items missing, Milk and pack of 4 tiger rolls

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Steve . 2024-10-02

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waiting nearly two hrs and then what I needed most was missing feta cheese and 2 pks of grated 4 cheese again wont be ordering from Asda on just eat again this is third time late and missing products

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anne-marie . 2024-09-27

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Didn't receive even one thing that I'd ordered. Delivery driver tried to give me someone else's order even after telling him several times it wasn't mine. Appalling service !!

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Emma . 2024-09-25

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I ended up with someone else's order,

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Emma . 2024-09-25

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I've ordered from this store 3 times now, and there has always been at least 1 item missing and not removed from the order. Thankfully, it's usually a salad or fruit, and just eat is amazing with refunds, but it's beyond a joke now.

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Donovan . 2024-09-20

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It was not the delivery driver fault for being late

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Tariq . 2024-09-18

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my order was over an hour late due to short staffing at asda Abbey Lane as my courier kindly explained, it was not his fault.

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Lynn . 2024-09-15

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order was on time but did not wait for even minutes and left it outside bihind my door that I couldn't open my door properly

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Mashuda . 2024-09-12

MORE AT Just Eat

missing items every time and then never belive u so never get money back

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Chloe . 2024-09-11

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I didn't get my ordered items and I returned the items to the delivery driver

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Elbin . 2024-09-10

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my order came with missing products...

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Ana . 2024-09-08

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it took 1.5 hour to deliver my shopping.

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Janki . 2024-09-08

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The picking crew must of been filming a spec savers advert as 50% of the order was missing. Yet they had plenty of time to try and find everything. Never using JustEat again. Can’t even make a call to chase my families shopping, just pushed away by a combination of the app and a Bit. Properly p***ed off…

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Nick . 2024-09-01

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What can I say about this order…ordered a cake for my daughters 18th birthday along with cards and a banner and all that arrived was a banner and having to wait 7 days for a refund if they even process it is just a joke

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Sarah . 2024-08-30

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Delivery takes long then still forget multiple items ? Will be last time order from here I think as it’s unacceptable to treat customers this way .

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Fiona . 2024-08-30

MORE AT Just Eat

you're customer service is a joke, you don't even deserve the 1 star, only reason you got that is because I had to, to leave this review

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Kerrie . 2024-08-30

MORE AT Just Eat

Missing items! Always the case with Asda and just eat don’t refund it! Fuming

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Christy . 2024-08-28

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2 items missing out my bag looked like my bag had been rumerged through

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Joanne . 2024-08-25

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Absolutely peed off yet again items missing including nappies do Asda workers think we order these things on a whim!!! I orederd via just eat as I'm not well and don't feel well enough to leave the house but now have no money to go and get the nappies I NEED AS a refund take 7 days when it's their fault it wasn't with my shopping

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Julie . 2024-08-22

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Took 2 hours to get here not drivers fault long o had to go buy something else it was a joke

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Bobbie . 2024-08-20

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Not only did it take forever for 6 items ( nearly 2 hours ) the main item wasn't even delivered / packed in the bag

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Grace . 2024-08-19

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Order never arrived but stated delivered!!

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Clair-chris . 2024-08-19

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On time, friendly driver, *****

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Alan . 2024-08-18

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I dont know but missing intems

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A . 2024-08-05

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I have not even received my order but it says delivered! not happy at all

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Samuel . 2024-08-02

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my sauges was missing from my order

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Delcina . 2024-07-31

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2 items not arrived with order and have the cheek to not tell me about it and still charge me!!!

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Shannan . 2024-07-30

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It does seem whenever I order from here half the time.Something is missing

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Paul . 2024-07-28

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shouted driver to say I had items missing he rode ofd

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Ashleigh . 2024-07-25

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3 of my items were missing, the strawberries I ordered and one of the little salad bowls

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Klaire . 2024-07-24

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second time today I've ordered and items missing

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Tracey . 2024-07-24

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whole bag worth of items missing plus cat litter missing how hard is it to hand over a bag of items to the delivery driver i don’t think i have ever placed an order with asda and actually received the whole order this is ridiculous and poor customer service

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eva . 2024-07-15

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when you order a 7.44 chicken and a crate of beer and they forget your chicken if I only wanted beer I would have walked shop ! not happy

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Jay . 2024-07-15

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Only got half my order 2 items missing people need to pay attention to detail when picking peoples orders

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steve . 2024-07-03

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how is it that they have missed 5 items off my order when I my order wasn't even that big. its absolutely disgusting

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Christopher . 2024-07-02

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Still not received my refund of 7.38 I've tried calling number on PayPal put won't go through its saying it been refunded into my account but it hasn't

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Michael . 2024-07-01

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I have made a complaint on the day as 2 pizzas were not delivered...I have not received a reply apology or a refund. I will be taking this further

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roshni . 2024-06-29

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I received an incorrect product and 2 missing items. Just Eat have not given refund for this, it is an absolute joke that they think it's ok to steal from its customers. Asda should take responsibility and be honest about not packing the correct order.

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Jack . 2024-06-28

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2 items were missing from order without notification

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Diane . 2024-06-27

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why do you charge me 60 pence every time I order and never ever get a bag

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Michael . 2024-06-25

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item missing,and always later than they say. only placed order as they had the item i needed. when delivered the item I needed was missing. no notification items was missing

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Teresa . 2024-06-25

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not going to bother ordering from asda on just eat any more seems as my last 3 or 4 orders have been wrong

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Adam . 2024-06-24

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No cat or yoghurts deliverd but payed for

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Sheila . 2024-06-17

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No Ben and jelly and no gillette razer

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Karl . 2024-06-16

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took 2 hours to deliver yet said driver was there for an hour obviously waiting for loads of orders at once also was charged 60p bag fee when the item I ordered came in a box

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Oliver . 2024-06-16

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missed items - never got refunded - unreliable - don't bother ordering from here

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faheemah . 2024-06-13

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My shopping was on time 2 items were missing I have requested for a refund but haven't received anything back or even a message to say how long it will take.

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Nafisa . 2024-06-09

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a third of the items was missing im very disappointed and won't be ordering from here again it seems to be happening more and more on just eat might stop buying on here all together

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Ruby . 2024-06-07

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Missing items, an item was out of date. We complained about our order and was told nothing can’t be refunded or compensated. Quite disappointing as I’m now losing money for expired items and missing items.

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Keely . 2024-06-05

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Waited 4hours and loads missing from my order won’t be ordering from here again!!

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Lauren . 2024-06-01

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Fuming driver missed out half of my entire order, and you can’t even contact them and u have to wait days for just eat to refund. Unacceptable

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Chase . 2024-05-25

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there is a bag off my shopping missing not happy at all

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Nicola . 2024-05-23

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Takes far too long to get a driver

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Adam . 2024-05-23

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2 items missing Hazelnut chocolate waffles Broccoli cauliflower

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A . 2024-05-22

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My order wasn’t complete and my groceries wasn’t even a lot.

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Olivia . 2024-05-21

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my order was on time but 1 item was missing

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Julie . 2024-05-18

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Fuming every time there’s always half my order missing takes the mick

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Kirsty . 2024-05-12

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my order arrived but there is a whole bag of my shopping missing.

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Marie . 2024-05-08

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It’s getting beyond a joke every order that I seem to get has always got items missing I’m totally housebound so to have items missing is hard for me as I can’t. Get an alternative

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Elizabeth . 2024-04-25

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quick delivery, friendly driver *****

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Alan . 2024-04-18

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very pleased all items received and order was delivered on time

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Lynn . 2024-04-16

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Stella Artois is missing from my order I didn’t receive the item

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Mark . 2024-04-11

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My order took 3 hours to come and then the delivery man asked me for my date of birth, making excuses that just eat wanted, just eat already have my information… not at all happy

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Julie . 2024-04-07

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I was happy with my order,although a few items were out of stock but not the couriers fault

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Lynn . 2024-04-02

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Just went in to get some watermelon out the fridge n realised I hadn't received that aswell as my 4 pk monster n wraps

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Julie . 2024-03-27

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All the order arrived and on time. The bread was missing out of the order.

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Nafisa . 2024-03-23

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Ordered for Pepsi max and was no substitute

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Sophia . 2024-03-14

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Eggs were smashed other products covered in egg xx

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Julie . 2024-03-12

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2nd time I've not received anything. I'm pretty sure the delivery driver has took it as I didn't order much and he was messing about with both back doors on his car. I wont be using just eat no more.

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Christopher . 2024-03-11

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Only a small order and 2 items missing. This is the 2nd time in as many weeks that I’ve had items missing, ok a refund gets offered, but that’s not the point, you pay a premium, you kind of expect a half decent service. Seriously how do you miss 2 items out of 7?????

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Alyson . 2024-03-09

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it's a good job I didn't need my order urgent was nearly 2 hours late

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Julie . 2024-03-08

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why am i being charged for items i didnt recieve, i ordered 3 items, 2 werent instock no substitutes, bag charge 80p for no bags, your a joke

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emma . 2024-03-02

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Didn't get all my order. I got my Easter nest and fridge raiders chicken. But not my gaviscon which I needed the most for my health they didn't send no word of why I'm upset as I've not got the money

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Heidi . 2024-03-02

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Missing items and later than stated when first ordered. And whilst getting a refund for the missing item I’m now missing a key ingredient,

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Alyson . 2024-02-24

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Missing half my order almost £60 worth of items !

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Liz . 2024-02-23

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I have paid for organic milk which I didn't received not happy with the service that I have got

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Rubina . 2024-02-19

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My own fault for not checking items missing. However this should not happen regardless. Definitely double check next time

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Mik . 2024-02-13

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I have 3 items missing, my shopping list wasn't that long for them to forget them items, so either the driver took them or someone couldn't be bothered to collect all items

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Christopher . 2024-02-08

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I didn’t not receive the rest of my order and just eat are refusing to give me a refund

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Guerchon . 2024-02-08

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Half the stuff missing but still charged for it all

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Emma . 2024-02-06

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