Based on 1.177 opinions finded in 4 websites
Based on 1.177 opinions finded in 4 websites
Opinions
Staff so nice 👍 middle Skate and chips 👍well recommended 👌
Maureen Sabatini . 2024-12-14
MORE AT Google
We visited The Ark Fish Restaurant to celebrate our mum's birthday, and unfortunately, we deeply regret choosing this place. From the moment we arrived, the experience was disappointing. The woman who appeared to be the manager (dressed more formally than the other staff) was incredibly rude and unwelcoming. Her body language and attitude gave off a sense of hostility, which immediately made us feel uncomfortable. To start, we were informed that it would cost £15 for them to serve a small birthday cake we had brought with us. This felt excessive, especially considering the overall service we received. Our party consisted of five adults and two children, and we ordered a variety of starters, mains, and children's meals. During the ordering process, the manager spoke in an angry and rushed tone, which made us feel like we were inconveniencing her by simply placing our order. The service for the children’s meals was particularly lacking. Their meals weren’t offered earlier, and despite having paid for dessert as part of the kids’ meals, we were never given the option to order it. We ended up deciding to cut the cake at home because the atmosphere in the restaurant was so unpleasant. As for the food, it was average at best and certainly not worth the high prices and service charge they impose. Based on our experience, we wouldn’t recommend The Ark Fish Restaurant and will not be returning.
Oz Belindir . 2024-12-02
MORE AT Google
Scallops lacking in taste, chips pale, should have been crispy and brown, very disappointing.
Sid . 2024-12-02
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Highly recommended! I came here for my birthday dinner, and it was absolutely amazing. The food couldn’t have been better—the crown jewel was the “clams a la marinera” (cream option), but everything else was incredible too! The service was wonderful 💜 We’ll come back whenever we can.
Tamara Do Nascimento . 2024-11-20
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Great seafood restaurant, Great service
Daniel . 2024-11-20
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The Ark has been our go-to spot for years, and it never misses. Our recent meal was outstanding—every course was perfectly prepared, with fresh, vibrant flavors that showed real attention to detail. The service was friendly and seamless as always. Consistently excellent, The Ark remains a true dining gem.
Elvin Sava . 2024-11-07
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First time I went there and was looking forward to it. Staff not that friendly even though it was quiet. I wanted a kids meal as I wasn't hungry. She tells me she's not allowed to sell it to me, but will do it but then I dont get the drink. I said fine. She gave my son a tiny cup of coke as part of his kids meal. Would be appropriate for a toddler. My son is 11 and the kids menu is meant to suit up to 12 year old. Very stingy. Then after having the mains she only got ice cream for my son as part of his meal and not mine. She said she can't give it even though I'm paying full price for kids meal. So I only got the main in the kids meal and no dessert or drink. She never said this before, she only said I wont get drink. Didn't mention the ice cream. If you pay then why can they not give it? Never had this before, I've bought kids meal in other restaurent many times and it should not bother them if you are paying for it. It's up to me on the quantity I want to eat. They get many older customers who I'm sure cannot stomach a large adult meal too. They are just trying to make money by forcing you to buy a large meal when you don't want it. Rip offs. Won't go again. Edit - and no other restaurants don't do this as an exception, places like Zizzi and Wagamana never question why you are ordering a child's mean if you are an adult. Its up to me how much I want to eat. If I pay for a full priced kids meal then I should be given all the items in it not just one. This is a con. Also how can you justify giving tiny drink the size for nursary kids, ti a 11 year old? You drink should be appropriate for kids up to age 12, and it was not.
Min H . 2024-11-07
MORE AT Google
We've wanted to come here for so long and finally got round to it at the weekend. We were delighted we did and really enjoyed the food and wine. The fish was fresh and cooked well - I would definitely recommend the haddock goujons! Also, excellent oysters. The place loses a star because when we arrived, we were told to sit where we liked. To us, that sets the wrong tone and takes away the pleasantries of eating out when you are shown to a table. Maybe a minor point, but certainly something I would suggest they reconsider.
Matthew Beevor . 2024-11-06
MORE AT Google
este restaurante tiene comida de calidad y el personal es espectacular (especialmente Elvin y Lara ) . Realmente he disfrutado de mis gambas a la parrilla. Muy recomendable!
Ceylin G . 2024-11-05
MORE AT TripAdvisor
Delicious fresh fish cooked perfectly. The service was friendly and professional 👌🏻
Fiona Hackshall . 2024-10-25
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Although place wasn't busy , still a pleasant atmosphere. Food beautiful, with many choices of accompaniment. Attentive and friendly staff .
Daphne Bates . 2024-10-19
MORE AT Google
What a lovely meal there ,staff were very helpful
Annette Ward . 2024-10-16
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ARK Fish Restaurant is absolutely superb! The service is always warm, friendly, and efficient, making you feel welcome from the moment you step in. The food is simply fabulous—fresh, full of flavour and beautifully prepared. The restaurant is consistently busy, which is a true testament to its quality and popularity. Despite the high demand, they manage to maintain an excellent dining experience every time. Highly recommended for anyone who loves great seafood and a lively atmosphere!
Steve Horner . 2024-10-03
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Great fish restraunt, slightly pricey however all our dishes were cooked perfectly. Dissapointed with the '' cakage policy'' that would charge £12 to cut a cake! Considering we'd spent circa £500 you would have though this would have been waived or tbh not even mentioned. Please note there is a 10% service charge added to all prices.
Kevin Long . 2024-09-24
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When the place was run by Mark it was 100 times better, more welcoming atmosphere the staff were much nicer and child friendly. Since the Turkish family has taken over everything has changed for worse Now they’re rude, so-called manager was very rude, wouldn’t allow us to take the buggy to the table as we were with children and spoke to us with a very high tone. We weren’t allowed to use the Wi-Fi The staff are not child friendly at all. Last time we ate there my monkfish was burnt and this time was way undercooked. They’re children menu is terrible The only good thing there is the Cold sea food platter. Money grabbing thieves!
Rudolf Rakaj . 2024-09-24
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The food here was very nice. The staff were lovely too. It was a second date, I'd go back.
Lisa M . 2024-09-17
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Food was very good friendly staff very busy could maybe have another server. Could also be me being impatient. Good value.
Dee Jay . 2024-08-20
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No es nuestra primera visita, pero probablemente nuestra última He estado pasando aquí durante los últimos años y parece empeorar cada vez Camarera no conocía el menú y en consecuencia nuestro pedido salió mal Porciones de pescado son pequeñas para el precio El bacalao frito era acuoso y tenía un sabor un poco metálico. . . . . normalmente se obtiene de alimentos congelados! Supongo que ya no están usando ingredientes frescos. Cuando abrieron por primera vez era un restaurante increíble, ahora solo una pobre imitación de lo que era ... vergüenza
ElGee . 2024-07-31
MORE AT TripAdvisor
I have been coming to this restaurant up to a few years back on a regular basis. I then had a bad experience and haven't been for 3 years. Today I wanted to give the restaurant a fresh review hoping that my poor experience from the past would be forgotten. Unfortunately, nothing has changed. We had grilled Haddock that was dry and over-cooked. We also had Plaice. Again, poorly cooked. The service was poor. We weren't even asked if the meal was ok. For a Friday night, the restaurant was no where near capacity, making the atmosphere there rather dull. For 4 of us, the meal was over £200. Not what I would call 'value for money!' I definitely can not recommend the restaurant and will not be going back there again... 28/7: I have had to add this part since receiving a response from the Ark... To the person who wrote the response: GET YOUR FACTS RIGHT! The person who re-ordered the Haddock (it was ordered to come with no butter, but it did), re-ordered Haddock (fried). You MUST be confusing us with another unhappy party. We never ordered cod as a replacement. Also, we were never asked at any time, how our meal was. There were 4 of us, 3 of the party experienced poorly cooked fish. This was evident by what was left on their plates. So, don't give me an inaccurate response giving inaccurate facts and instead concentrate on providing good quality food and give customers the quality they deserve for the high prices you charge. Also, don't confuse me with other dissatisfied customers and stick to the facts. If you'd like me to take this further, I'm happy to ask my daughter to post on Social Media. She was also with me at this meal and had a poor experience. She is a social media influencer with posts hitting the 8 million view mark...
Giles J . 2024-07-28
MORE AT Google
El eglefino estaba seco e insípido y la solla era similar. Volvimos a este restaurante después de unos años, cuando estaba mucho mejor administrado y la comida tenía algo de sabor. No volveré aquí de nuevo. Visitamos un viernes por la noche y había un montón de mesas de repuesto. Obviamente la gente vota con los pies...
giles1964 . 2024-07-19
MORE AT TripAdvisor
Wow food is amazing, lovely professional waitress, great service would 100% return to this restaurant and great parking available too
Jewels Len . 2024-07-10
MORE AT Google
Todo lo que comimos estaba delicioso. Llevó a toda mi familia allí el Día del Padre como un regalo para mi esposo. Nuestro camarero - Alex era extremadamente cálido y servicial, sin embargo, nos sentimos un poco apresurados como nuestra ventana de 2 horas había terminado. Por lo demás, la comida era genial en general.
Friday Petal . 2024-06-24
MORE AT TripAdvisor
segunda vez y tan maravillosa como la primera .. mejores patatas fritas que he tenido. todo está cocinado perfecto. mi madre no le gusta el pescado, solo me encanta el bacalao y las patatas fritas . . no puedo esperar a volver
lorraine c . 2024-06-19
MORE AT TripAdvisor
Great meal - lovely fish (as you would expect!!). Friendly service. Would recommend. Was a bit quiet for a Friday night.
Karen Atkinson . 2024-06-19
MORE AT Google
Have been here a few times now. If you like seafood and fish then this is the place (no pun intended!) for you. Great menu choice and you can have the fish the way you would like it. Staff are attentive and the restaurant is set out very nice.
Cheryl m . 2024-06-16
MORE AT Google
Tina and Zil looked after me no end. Absolute brilliant location- recommend their service all day long!
David Wilson . 2024-06-15
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Really nice restaurant still, staff were excellent and the food really nice. Was a bit quiet as we were early. Good to know you can book now. Not been for ages as sure you couldn't book back then and didn't want the risk. Will be back soon.
Neil Midlane . 2024-06-14
MORE AT Google
Really great restaurant really friendly staff and amazing food! We love it here! Thank you for looking after us!
Kirsty Lucia B . 2024-06-09
MORE AT Google
all three of us had excellent meals. we had cod with batter and chips 10/10. monkfish wrapped in bacon 10/10 and sea base fillets 10/10
lorraine cunnew . 2024-05-26
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Cod and Sea Bass plates was cooked to perfection, good portion size
S C . 2024-05-16
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My partner and I had been wanting to eat at Ark Fish Restaurant for ages. The standard of service was amazing, the staff were so attentive, friendly and helpful. We both ordered the sea food stew that came with bread and an extra portion of chips. The sauce was absolutely delicious, it had coriander which I don't normally eat but this was really nice. I was excited to try the monk fish as I have never had it before but was disappointed the teeny tiny little chunks were so small. The squid was also chopped up? It was too chewy for me to eat but my partner loved them! He also thought the mussels inside shells were very small as well. I liked the prawns but think they could have been cooked inside the shells so they were more juicy, they were perfectly edible though. The bread was very disappointing, it needed to be more authentic, it tasted like supermarket shop bought and needed to be cut into slices on the angle, not straight through the middle as if your making a sandwich. This would make it more elegant and manageable to eat. Mojito cocktail was fab, thanks again guys xx
I'm Sew J . 2024-05-12
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Brilliant fish restaurant in South Norwood
T Calling . 2024-05-06
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Always fabulous food - just a bit pricey
louise gunstock . 2024-05-02
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My 86 year old mother treated us to a meal..table was wiped, debris on floor, mother mentioned to waitress, who could have dealt with it by saying 'Thank you Madam for pointing this out to me' but instead became abrasive and rude, leaving my mother shaking and close to tears. The waitress turned out to be the manager, who was just as unprofessional towards me when I challenged her behaviour towards my mother. Meal was totally spoilt. I wrote to the directors who fobbed me off with a 'Thank you, we will look into this, your custom is important to us' email. Very disappointing!
Wendy Knott . 2024-04-15
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Food was good. Extremely rude "manager".......won't be going here ever again. She spoiled our anniversary meal surprise by being abrasive, rude and ignorant to elderly customer's' safety needs. Don't touch it with a bargepole!!
Philip Knott . 2024-04-09
MORE AT Google
Great fish restaurant with plenty of appetising dishes. Friendly servers. Only downside was they only had 1 bottle of the wine we ordered.
David Spalding . 2024-04-01
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We love this place . The food is amongst if not the best we have ever tasted provided you like fish if course. The staff are incredibly friendly & welcoming. Great comfortable & relaxing atmosphere. We live in Suffolk but think nothing of driving down for to dine here
mark burrow . 2024-03-31
MORE AT Google
Having eaten at the Ark on many many occasions over the years unfortunately on this occasion the rock eel from the special menu was not only cut so thin there was more batter than fish, but it was very dark and smelt on the turn. I gave it back as I couldn't eat it, it was taken back to chef who just sent a message back with the waiter saying it had been bought fresh that morning. I was going to just get the bill but my husband said wait for another fish so I waited for a cod that when it came was thick and white but tasted like it had been salted. Unfortunately very disappointed on this occasion.
Debra Paton . 2024-03-21
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Food was lovely but a little pricey, although portions were large. Staff were friendly and helpful. Will go back. Highly recommended.
Gary Jelks . 2024-03-14
MORE AT Google
Lovely restaurant, but the food was disappointing for the price. Not seasoned, the dish I consumed just had a few capers thrown on top of the fish with overcooked Broccoli and cooked without love costing £32. Staff serving absolutely lovely and attentive. Unfortunately won't be going again, far better fish restaurants around for less of the price.
The Referee Mum . 2024-03-03
MORE AT Google
I was taken there as a Valentines treat. The place is really nice. The food was excellent and the staff did really well considering the place was full.
Lyndon . 2024-02-28
MORE AT Google
A good place for lunch or dinner. A nice choice of food (obviously fish dishes being their specialty). A nice environment inside suitable for large families Tasty food from my experience.
fabrice terrochaire . 2024-02-22
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The food was just sublime the staff were just excellent! Always wanted to go to this place for which I did and I highly recommend. Especially the seafood linguine and the prawn cocktail starter. And the price was well worth it
Global08518233222 . 2024-02-17
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My first visit. I had grilled plaice which was fleshy and tasty but very overpriced. £26.00 for one course. Grilled fish with a side salad. No drinks. Difficult to comment on the atmosphere because only two other tables filled. However, I am told it's packed out on Friday and Saturdays. Didn't appear to have an allergy book, Server had to keep asking the Chefs. I am not sure I would go again.
Simone Holman . 2024-02-15
MORE AT Google
This is definitely the place to be for all fish lovers! The only problem is deciding on what you want to order! Definitely a place to re-visit. Service was excellent.
Karl Adebisi . 2024-02-15
MORE AT Google
An upmarket restaurant specialising in fish. Made a nice change to the usual! Could do with another waitress as there was only one and the restaurant was quite busy! Would recommend to anyone who likes fish 🐟 😇
William Shearman . 2024-02-09
MORE AT Google
Great atmosphere, service and provides free parking for customers. The seafood dishes unfortunately were a little disappointing in the sense that they didn't have much seafood taste. A sign that perhaps they were boiled separately and added to the sauce/soup at the end. Hopefully, just an off day as everything else was great.
CK Man . 2024-02-04
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Alex was great! His service was first class and attentative. It was our first time in this restaurant, but definitely not the last one!! Zone 4 bliss! 5* Thank you Alex!
Mirjana Orlovics . 2024-01-31
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Amazing. We were meant to be eating at Smiths in Abridge but they do not let children under 10 in which is annoying. But them cancelling our table was the best thing to happen. We booked Ark and was so impressed. The food is excellent, staff so friendly and professional and whole experience was 10/10. Highly recommend Ark Fish.
M Sharpe . 2024-01-28
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The food was amazing and beautifully presented . The waiter was friendly and helpful, Unfortunately as we were finishing our meal, the manageress ( I’m assuming) came passed our table saying “ il be needing this table” After spending almost £300 on a family meal I found it very unprofessional, . I felt as though we had been chucked out. We had to wait outside in the cold for a cab in the freezing cold, with a young child. I won’t be returning which is a shame because it is a nice restaurant with 2 nice waiter/ waitresses.
Maria D . 2024-01-21
MORE AT TripAdvisor
What started off as a lovely evening turned into a disappointing one. The serving staff were very nice and friendly, the food was excellent so no complaints there. However, just as we’d paid the bill and were finishing off our drinks, the manager was walking by our table and announced she needs the table back. I get that we’re only guaranteed the table for an amount of time, but there’s a way to approach this in a more polite manner. We felt like an inconvenience and were embarrassed by the rude way we were told to leave, where other customers could hear. In future, please approach the table and politely remind people rather than in passing/rudely! I also felt like this particular member of staff was keeping an eye on me, and at one point came bursting into the toilets. Very bizarre behaviour. A real shame, as everything else was great!
Elisha . 2024-01-21
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Food was delicious. The place itself is lovely and our waiter went above and beyond. Overall my party and I had a pleasant visit this evening until we were very rudely told our table was needed by the lady in charge. You don’t tell a customer who has just spent nearly £300 at your restaurant to get out in such an abrupt and unprofessional manner. I doubt we’ll be going back. Disappointing.
Grace Laslett . 2024-01-20
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A great fish restaurant with fresh food and no frills.
Sue Hadley . 2024-01-20
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Amazing value for money. We had not visited for a long time but will be returning more regularly after a fantastic 3 course meal - all 5 in our party cleared their plate for the starters, mains and desserts. The bill with us all having a couple of drink was just over £200. We would recommend starters ranging from the trio of starters, muscles and chorizo, seared scallops to calami. Mains I would recommend the oak smoked haddock, grilled salmon and anything else on the menu. Desserts were all delicious and it was a hard decision to choose one. Will have to visit again so I can choose another one next time! Service was excellent, really professional and personal at the same time. Tina the floor manager was so helpful and kind. Our waitress was so kind, helpful and attentive too. We will definitely be back soon! If you haven't been it's a must.
196mrsb . 2023-12-24
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Amazing value for money. We had not visited for a long time but will be returning more regularly after a fantastic 3 course meal - all 5 in our party cleared their plate for the starters, mains and desserts. Starters ranging from the trio of starters, muscles and chorizo, seared scallops to calami. Mains I would recommend the oak smoked haddock, grilled salmon and anything else on the menu. Desserts were all delicious and it was a hard decision to choose one. Will have to visit again so I can choose another one next time! Service was excellent, really professional and personal at the same time. Tina the floor manager was so helpful and kind. Our waitress was so kind, helpful and attentive too. We will definitely be back soon! If you haven't been it's a must.
Mr S BROOKS . 2023-12-24
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Service without a smile!!! We have never received such rude miserable service in a restaurant ever! Shame because the food is nice but the manager / owner is such a rude abrupt lady. It’s almost funny how rude she is and she makes you feel so unwelcome
racheleB5341NT . 2023-11-05
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Finally made my way back and with the restaurant now under new ownership so pleased we did!! Much better atmosphere, decor, service (Alex was brilliant!! 👍🏽☺️) and quality of food. Congratulations, we definitely will be back!
Rowena Henry . 2023-10-16
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The cod fish and chips that my group and I ate at this restaurant were simply out of this world...🍽
Abbas R Siddiqi . 2023-10-10
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We often eat here as the food is consistently good. We were served on this occasion by staff we hadn’t seen before and they were incredibly efficient and welcoming. Great service, large portions and excellent wine. I would highly recommend.
T4Nina4 . 2023-10-09
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All around excellence. So fresh. Must try cod and chips dine in
Ali Rofe . 2023-10-04
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The service here is spot on with a special mention to Sade, she was so pleasant and helpfull with a bubbly personality that lit up the room, she is a credit to any resturant. Totally recommended
Michael D . 2023-09-25
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Nice fish restaurant we had trio of fish starter with chorizo and prawns on side was very nice.I had chorizo and mussels main what had very nice sauce however and portion size however the food was a bit on expensive side.Great service, great atmosphere.Overall a pretty good night out.
luke23 . 2023-09-22
MORE AT Google
The prices are too high for what it is - the fish and chips are decent but nothing to write home about. It seems you're paying here for the nice decor and that's about it.
Mike Joel . 2023-08-26
MORE AT Google
Delicious fish dishes, also sticky toffee pudding with ice cream, and raspberry sorbet. The new potatoes taste a bit powdery which is a shame but their fish is always great
kristina sim . 2023-08-20
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Fantastic fish restaurant with fresh fish every day.
Judith Ridge . 2023-08-09
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I visited The Ark as part of a group to celebrate my daughters birthday. I was fully aware that this is a fish restaurant and although I am not a fish eater I saw there was an option for one meat dish/ steak, which I was happy to order. However the waitress said there was no steak available and offered me an alternative of chicken nuggets (children's menu). I found this unbelievable and showing a total lack of managerial responsibility not to have this in stock for the weekend ahead, bearing in mind that we were in the restaurant at 1730. At this time, there were only two tables occupied and yet throughout the meal the waitress did not come back to ask how the food was. The food itself was very nice and the salad which went with the scampi that I finally ordered (double portion of starter) had a very nice dressing on it, so compliments to the chef. At the end of the evening, the original waitress did not come with the bill but sent a young girl over. The bill included a service charge, which unsurprisingly we did not pay. I give the rating of three stars only because the members of the party commented on the food but zero stars for service.
t0mek227 . 2023-08-05
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Very good food! Had the cod with chips and mushy peas, portions were good. It was very nice atmosphere, would recommend to book as fills up quickly. Child meals are around £9.50 and the adult cod fish meal was £22.50 with chips included. Very nice building and would definitely recommend. Only thing is only children can have child meals. Apple pie is delicious.
Sam BH . 2023-07-29
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Great food, lovely staff. Whitebait, fish cakes were very nice for starters. Main dish is quite big and comes in good quality
Cranrine . 2023-07-29
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What a wonderful experience to eat here. Everything was just perfect, the beautiful atmosphere, the food and the service too. Alex our waiter was open and friendly and made it a place to remember. Thank you guys 😊
Lisa . 2023-07-27
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Excellent meal at Ark as always. First class service from our friendly Irish waiter and great food. I always have the skate because it’s so good. A special mention for the cherry pie and custard. So reliably good.
Alan Wells . 2023-07-21
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I’m a long-term regular here. It’s fantastic. The fish and the service is always excellent. No frills. What more do you need?
r0yj0hnl . 2023-07-16
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Local fish restaurant with a very varied menu. The staff are super friendly and efficient. All food comes out well presented and fresh. Highly recommended by me!
Michael Friel . 2023-07-08
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This place certainly isn't what it used to be. It's pricing is outrageous and has gone through the roof.
Ginger Nut . 2023-06-18
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We had dinner there last night, really lovely restaurant and the food was delicious. Our waiter - absolutely brilliant, if there would be more than 5* i would happily give it to him. However we did have few unpleasant moments with the lady that's working there. Not sure if she is an owner or a manager. She's been staring at us for a long time while we were there. We came with a child and he was playing with the menu at one point, she ran to him to grab it away from him together with the cutlery that was there. Kid is 6 years old, he is not stupid and knows how to use cutlery. When we were leaving she just gave us a dirty look, didn't say goodbye, but she did that 2 min before for others leaving. I assume that she didn't like that we came with a child or that we are not English. Not sure what the problem was but I've been many places and never had this kind of attitude coming from restaurant staff. Definitely won't be going there again and will let other people know what experience we've got.
Vaida Paukstyte . 2023-06-10
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This is a spotlessly clean fish restaurant with pleasant staff and a wide menu. It’s been here a long time and has deservedly thrived. Recommended without hesitation.
Stuart Mundy . 2023-06-08
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Went there for lunch good staff and service and the fish was excellent highly recommended
dennis game . 2023-05-30
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Does what it says on the menu. Simple and well cooked classics, friendly staff and an eclectic dining crowd from all walks of West Essex life from vinyl wrapped Range Rovers to coach parties. Meals are hearty, so bring an appetite. I went for a fish cake with poached egg with hollandaise as a starter. They forgot the hollandaise and it tasted marvellous. Main course was grilled cod with brown shrimps. Whenever I see brown shrimp on the menu, I expect to get about three of them. Here, I got a bucket load on top of a very chunky cod fillet. Drinks selection is reasonable and prices for food and drink pretty good given the portion sizes. I paid less for a beer there than in the pub we'd just left ....
dancing bear . 2023-05-28
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Excellent restaurant best fish restaurant in East London Well done
Gerry Clinton . 2023-05-10
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Visited the Ark on the 6th of May to celebrate wife’s Birthdays We have been coming to the Ark for many many years, have always had excellent food and service. We arrived with our daughter husband and two young grandchildren, as a party of six. After we were sitting our daughter went out to her car, and came back with a birthday balloon for her mum, to put on the table, as most people do on a birthday. Ordered food and drinks, and was having a lovely night with family, especially with the grandchildren being with us. At the end of our meal, the waitress came out with a birthday cake in a box, and brought it to our table, when the waitress left I heard my daughter saying to my wife, that she had been informed by the waitress that, if the cake is cut and we were to eat it, there would be a charge of £12 !!! Once I heard this, I was so annoyed, as I said previously, myself and my wife have been coming to the Ark for many many years, and you have the audacity to want to charge £12. Also knowing that it was my wife’s birthday which the staff could see there was a birthday celebration, the staff never even played happy birthday through your speakers, which normally happens when I have been in the Ark. I showed out to the waitress to bring over the bill , which happened to be £241. I then said to the waitress that I am so annoyed that the Ark wanted to charge £12 to cut and eat the cake which my daughter had bought herself, and that I was so disgusted with the Ark, after just spending £241 , and being a loyal customer, and spending a lot of money in this restaurant over the years that I would never return again. The waitress said she was sorry to hear that, and that I should call the manager. The next day Sunday 7th of May I phoned the Ark, a young lady answered the phone, I asked to speak to the manager, she asked me what it was about which I explained, she said that the manager was away on holiday, and would I like to speak to the owner as he was there, I said yes I would like to, I waited on the phone, but after a short while the young lady said that he was in a meeting, which I replied, is that because I want to speak to him, she apologised and said she would get someone to call me back, this never happened. Obviously you certainly don’t care, about customer loyalty otherwise you would have contacted me the same day. Just to clarify This is about principle, and I will never return to your restaurant again. Glenn.
Glenn0077 . 2023-05-08
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Bon restaurant de poissons avec des produits frais.
Akil gls . 2023-05-07
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I had such a horrible experience. The staff were racist and I could hear them approaching other white customers differently (I am a brown skin person). We ordered the scallops and the calamari. The scallops were overcooked and served with a tomato sauce that did not pair well. The calamari were served with a flavourless mayonnaise type sauce. The food was bland and service horrible. Do not recommend.
P K . 2023-05-07
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I was taken here for lunch by a friend who has eaten here many times. The fish was beautifully cooked fresh and came with a choice of salad or chips. I selected chips, but the fish was of such a large size I hardly had room for the chips.
Michael Fish . 2023-05-03
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Great early dinner for my wife and myself. The service was impeccable. Food is fresh, tasty and delicious. Portions not small. Our first visit and we will return. Thank you.
Philip Turner . 2023-04-28
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Due to illness, this was my first meal out for many months. So expectations were high. My wife and I enjoyed a lovely meal. The service was faultless. The food was fresh and delicious. The restaurant has a lovely “family vibe”. Not pretentious. Had an early dinner and we look forward to returning. Thank you. Philip
PhilipCharlesTurner . 2023-04-28
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One of mine and my husband's favourite places to dine. Really good service and the food is tasty and fresh, always! I don't eat fish. The occasions I've visited, the chef has made me something suitable for my dietary needs and on each occasion it has tasted great. I highly recommend this restaurant whether for small bookings or group bookings.
Natalie Straughn (Natsk3) . 2023-04-06
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The food is very good, no atmosphere as the place was fairly empty. Staff OK, nothing special. I have only been lunchtime. Evening could be very different.
Michael Levy . 2023-03-30
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The food was so basic. It was absolutely terrible. I would not recommend this restaurant to my worst enemy. And to top this I got a parking ticket in the restaurant car park.
jenniferbC7047KI . 2023-03-24
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I used to go to the Ark at least once a week when Mark Farrell owned this restaurant. I have been there 3 times since Mark sold it and the food is not comparable. The food was definitely well below standard and to top this after eating a very mediocre meal I got a parking ticket in the car park. I called the restaurant and told them and they did apologise and said they would sort it out, but I could tell by the attitude they were not in the least bit interested. I have now received a £170 fine from the bailiffs. i called the restaurant to see what they could do to help me and they were not in the least bit interested. I will never go back and I would never recommend this restaurant to anyone.
Jennifer Biggins . 2023-03-24
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It's not the best, overpriced, and a bit stingy with the bread and butter
Roger Lee . 2023-03-23
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Fabulous food and service a real favourite
paul shepherd . 2023-03-19
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Fantastic food, Friendly and attentive staff, beautiful decor. Would highly recommend the monkfish dish also.
Kellie Hopkins . 2023-03-18
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Wonderfull food, great service, lovely ambience, I always go for the middle skate, fresh, and crispy batter and proper chips, not the cheapest but you get what you pay for, Quality.
David Fundell . 2023-03-16
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Food was lovely. 9 of us all had starters and mains. No complaints sbout any of our meals. Surroundings good. Staff were also very helpful. Esp Georgia (I think her name was or Georgina) thanks so much for your help when I fainted (not sure why) but I appreciate the help and advice u gave to get me back on feet.
Rita E . 2023-03-12
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Very nice, quiet location, but no halal food. Be careful of alcohol in the food. Food was good, peaceful atmosphere, slightly overpriced
Toslima Ali . 2023-03-07
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Great food and kind waitress. Able to accommodate without a reservation. Only thing I wouldn’t order again are the new potatoes - a bit plain/boring. Aside from this, the food was 10/10
Labiba Ali . 2023-03-01
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The food was excellent. The portions were plenty. The service was very attentive. Absolutely will go again 🙂
David Ammar . 2023-02-28
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Food was good, staff and the support they gave my disabled mother was excellent, particularly Novera, who made the afternoon a very pleasant experience
770warrenm . 2023-02-26
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Top notch fish and chips and service, despite high end prices and 50% price increase since our last visit! Still wonderful and we had a great time.
Perichardson . 2023-02-17
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Warm and friendly service and the service was wonderful
Kelvin O'Mard . 2023-02-17
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Nice staff. Watch out for car park charges. Do not use car park if not dining in the restaurant.
David G . 2023-02-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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10 Opinions
I had mid size fish and chips. It was delicious and it was large quantity. I will like to visit the shop again.
148 Opinions
Just had a Masala fish with uneek sauce made of imli i think. Experience was great and taste was speechless. Highly recommended from my side
813 Opinions
Awful food, very disappointing. This place is very over rated and has definitely slumped over the years. They should really quit while ahead. Soggy fish, old chips, Kofte lamb/Chicken the worst not edible as very hard chewy rocky. They taste fully like those frozen pre prepared in supermarkets. Overall horrible food and will not recommend ever to anyone. Best to avoid as there are better local shops even for the fish and chips. 👍
333 Opinions
Cute little take away from a lovely family where the food and service is amazing. Massive portions very reasonable prices and quality food. Make sure to try their spicy cod,(yes spicy cod, i didnt know as well but these guys have done it its simply amazing) Keep up the good work guys and will definetly be back with family.