Based on 813 opinions finded in 2 websites
Based on 813 opinions finded in 2 websites
Opinions
Awful food, very disappointing. This place is very over rated and has definitely slumped over the years. They should really quit while ahead. Soggy fish, old chips, Kofte lamb/Chicken the worst not edible as very hard chewy rocky. They taste fully like those frozen pre prepared in supermarkets. Overall horrible food and will not recommend ever to anyone. Best to avoid as there are better local shops even for the fish and chips. 👍
-- . 2024-11-18
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Picked up a Serene yesterday as have not been in Ilford for some time. Same great tasting food but the portion size on the Donna and chips was very small. Less than half of what we get from our local kebab shop so Mustafa needs to look into that. Especially considering the cost of everything these days. Hope the comment is of help.
Raj Saund . 2024-11-02
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I have been a loyal customer for 15 years. The food is consistently exceptional, the service outstanding, and the establishment always immaculate. Your hard work and dedication are truly appreciated!
G B . 2024-10-14
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The man at the counter was such a gentleman. The way he treated me made me want to leave a review. I had a small cod with chips. Even tho it says “small” i find the portion was more than enough to fill me up. Fish was fried fresh and was extremely crispy. Will definitely go back again.
Jithu Krishnan . 2024-09-13
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The food was amazing and the quality, service, consistency, and cleanliness were excellent. I have been eating in the same restaurant for the last 2 decades and never had one unpleasant time. hats off to Serene. keep serving the good food.
radramesh123 . 2024-09-05
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Sula and Angela work very hard to keep the food and service great consistently. My favourite is cod and chips, cod roe and lamb doner
Ali Rofe . 2024-08-29
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The best fish & chips in London.
Beardy Hulk . 2024-08-07
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The best fish n chips with chilly souce!!😇😇😇 Nooo they closed for 15 days🥲🥲🥲🥲
Vimal Damien . 2024-08-02
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Best chicken shish I ever taste
love jamaica . 2024-07-23
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They got my order wrong and refused to deliver the missing item. I used to be a regular at this store, but due to their unsatisfactory response, I will never shop here again. When I called back, I was told a manager would contact me by the end of the week. Until then, thanks for spoiling my dinner. You've just lost a loyal customer.
Haroon S . 2024-07-21
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Excellent customer service, I’ve been coming here for years but the last year every Fridays small cod & chips. The best fish and chips I’ve ever had. When my sister comes down from Canada she also asked me to bring her here
Kaz Sangha . 2024-07-12
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Just polished off a large Cod n Chips + Chips and a packet of Garden Peas all cooked to perfection and served importantly on a hot plate Recommend highly Serene Restaurant Two ladies serving charming and worked really hard.excellent fish et Chips cooked fresh very good service only negative comments leave with a bitter taste in my mouth maybe the slice of lemon 🍋 on the Cod or the vague prices will definitely go again Thomas Woodbridge 🐬
thomas woodbridge . 2024-07-06
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Absolutely brill fish and chips I'm addicted
Salim Natha . 2024-06-28
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Honest 5 star restaurant In Ilford, Amazing taste, low price, couldn't ask for better when they serve something like this Best amount of vinegar Crispiest Fish I've ever laid my eyes upon. Well done, Serene Fish and chips😊
Mellow . 2024-06-28
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Food is always good and staff is very friendly. Never had a bad experience
Jc C . 2024-06-19
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Really great service and quality food. Even has vegan fish & chips.
Virginia Pekris . 2024-06-19
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Perfect fish and chips. The cod was nice and crispy. I really enjoyed this. A good amount of tartar sauce that went well with the food. Food was hot when it arrived. I would order from here again.
Henna B . 2024-06-03
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Lovely food, cosy atmosphere 😍 service was on point
Farhana K . 2024-05-30
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Arguably one of if not the best Fish & Chip Shops in Redbridge. Great food and Staff. Always travel miles to get here. Food doesn't disappoint at all. Great shop
andrew cook . 2024-05-29
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Love the place, food, and hospitality at the next level. Must go place
raja zaheer . 2024-05-04
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Fish and chips here are very tasty, staff here are friendly too
Shah Hussain . 2024-04-30
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Small dining place which is a hidden gem. Attentive and welcoming staffs. Lovely food. I am absolutely addicted to their deep fried anchovies. Ordered lamb chops and mixed lamb kebabs, all of which are tasty, succulent and tender. Portion is so generous that we couldn't quite finish what we ordered and had to take some home with us. Very good dining experience. Be there early to get a table because of limited number of tables available.
Vitus Luk . 2024-04-30
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Best fish and chips must try been here a long time donner is crazy and the sauce is amazing
Mohamed Mayat . 2024-04-27
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We visited Serene fish and chips almost every night that we were in London visiting from the states. The food was delicious and the staff were so kind. They gave us recommendations for things to do in London, and they were also very patient with us as we had many questions about all the different things they had on the menu. If we’re in London again they will definitely be one of our first stops!
Morganne Haughton . 2024-03-21
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Freshly prepared. No fuss fish & chips!
Aadil . 2024-03-11
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The food here is lovely. The fish is delicious. We sat in last night and ordered 3 regular cod and chips and 1 lamb doner meat and chips. The food arrived in good time and was very tasty. When we went to pay, we were charged for large fish and chips. When we questioned it, we were told that for eat in, it is large. If this is the case, why is there a regular option in the eat in menu. This left a sour taste as we have been visiting for years. I doubt very much I will be coming to eat again as I felt robbed after we clearly ordered a regular meal.
Imran Ullah . 2024-03-09
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Ridiculously expensive for what you get, especially in comparison to other decent fish and chip shops in the area. Paid £9.80 for a 'medium donor' which was served in one of those small containers with some sauce and put into a bag with a separate salad. The chicken burger was very dry.
Babul Ali . 2024-02-25
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Spent £30 on a order and charged me 0.75p for card ‘Processing Fee’’ Daylight robbery!!!
Parm Notta . 2024-02-22
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Nice place but the price of the food is a bit over the top. Same food served in other establishment will cost almost half of what we paid. Updated: went to another place and it was cheaper but the food was horrendous 😂 I take it back and have given you more stars.
Al Ahmed . 2024-02-06
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Excellent friendly service an good quality food.
olufemi Lewis . 2024-01-26
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Always great… clean,,, serene rap is my favourite… also everything is wonderful Keep it up 👍🏼
ismail allan . 2024-01-15
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Amazing taste of food and very unique compared to other restaurants- excellent restaurant been happy since it opened
Uran . 2023-12-23
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Come here regularly and the two ladies who always serve me are very friendly and polite. Food is also always very tasty.
Sunny A . 2023-12-23
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Serene Fish and Chips has been a favourite of mine throughout my entire time at secondary school at the age of 13 even until now at the age of 28. Consistently improving the quality of their food, an amazing update to their decor and their warm and welcoming customer service. I'd highly recommend Serene to absolutely everyone within the local area, a favourite of mine, my household and my family when they come to visit from outside of Gants Hill too.
Joshua Johnson . 2023-12-05
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Couldn’t ask for a better service
Lakshaan Kirubakaran . 2023-11-27
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Very poor with their portion sizes even with large. Lady serving has poor customer service skills. Once upon a time they wanted to charge 50p extra to sit and eat in. Oh BTW, please avoid paying for 5 Star 🌟 Google reviews. It's soo obvious 🙄
H J . 2023-11-25
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Hands down the best Fish &Chips and half pounders and kebabs in East London/Essex. When I hear local people haven't tried Serene's yet... I'm honestly asking them what they're waiting for! Regularly ordering for over 15 years!
Shuchita Amilah . 2023-11-24
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Great service. Amin always makes our time at serenes a pleasure.
shahriyar rahman . 2023-11-24
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This is a local institution that has been around for a long long time. It has also had a great reputation and been the go to place for fish and chips and lots more. So after a period of not having it we ordered for delivery hoping it still has the same high standards and it did not disappoint. We had a seafood mix which came with calamari, scampi, prawns and cod bites cooked to perfection plenty of flavour and perfectly flavoured. Then up next was the whitebait which again what can I say it was cooked perfectly alot of places you can tell the oil is old and it affects the taste but we had no problems here. Then the classic cod and chips and the chips are still up the the great standard they have always been and the cod was crisp and not to oily with great cod. On the side we had a home made tub of chilli which was brilliant and home made with plenty of flavour not just all spice. So yes after a long period it's still there and still of a great standard so order it and enjoy.
Jamie Puddephatt . 2023-11-19
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The staff are welcoming and the food is delicious!
Hunain Yakub . 2023-11-19
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Serene is a fantastic place to enjoy a variety of food and drinks from whether you want to eat in or take out. From Day 1 of being a customer here the main thing that stood out above all is the friendliness and warmth of the staff. Almost like they are all family. The food, simply put - clean, fresh, hygienically made and catered to your needs and wants. The place itself is regularly updated, a traditional feel with a touch of modernness too. Staff is multilingual and easy to communicate with and never a bad experience here. Location wise it’s very centric and near stations, parking and residency. Easy to get to, easy to spot and well lit. Food wise there is a wide range of portion sizes and dishes and all are reasonably priced in today’s climate. I would seriously recommend anyone looking for a good take away, healthy but filling and delicious to look no further. You will not regret it :)
JhuiZemaniah . 2023-11-19
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Me and my friend have been regularly visiting for 8 years, except during COVID. The food has always been good and the staff are only too pleased to help you, even with an extra plate.
David Gibbs . 2023-11-17
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One of my favourite locations to eat, you have the best of all services with friendly staff and amazing food cooked fresh. 10/10
Danny Recaro . 2023-11-17
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Excellent food Best to eat the fish and chips, specifically Haddock
ovais pervez . 2023-11-15
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Dear Serene Fish and Chips Team, I wanted to extend my heartfelt thanks for providing one of the most delicious meals and impeccable service. After returning to London following more than a year of overseas travel, I visited Serene, and the taste was just as phenomenal as I remembered. This time, I brought my wife for dinner, and we were both thoroughly impressed not only by the consistently delectable flavors but also by the outstanding service. Your commitment to maintaining a high standard in both food quality and service has truly made Serene a standout experience for us. We look forward to returning and enjoying your delightful offerings again. Thank you for the wonderful dining experience. Regards, S Lone
Sohail Lone . 2023-11-15
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Best fish shop in East London. Such a great welcoming atmosphere. Food is always tasting fresh with lovely customer service. You’re able to eat in the newly refurbished shop. Or order via Uber eats. Either way you are experiencing top quality food.
Terry Johnson . 2023-11-13
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Depends what you are ordering. Food is good and fresh In there staff one elderly lady is always very rude the other staff is good and friendly.
Erma B . 2023-11-12
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We just order for the company for a new staff meal, and everyone is loving the meal we got from serene's. We got the order 30mins after the order, get service. would recommend for companies looking to have a staff lunch or meal together. great way to close out the week. "would give a seven star review if I could" - Boss
Three Oaks . 2023-11-10
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I've been a customer of Serenes for 10+ years. I'm disappointed recently with them. You've increased your price of your self-catering chicken skewers by £2 each (£5 to £7). Firstly, that's a big jump. Secondly, price increase aside - the portion of the the actual cubes of chicken on the skewers have halved - that's taking liberties. That's not how you retain customers. I will give you the benefit of the doubt and maybe it was just a luck of the draw on how the meat was cut on that one occasion re: reduction in portion size. However, if it continues you will lose a long-serving customer.
Rio KD . 2023-11-09
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Thanks for the battered chips on Sunday Mert. I look forward to the opportunity of a battered deep fried Mars bar in the future at Grand Serene. Keep up the good work for customers :)
J . 2023-11-07
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Friendly authentic service Nothing too much trouble Great food
Ibtihal . 2023-11-06
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One of the best fish& chips shops around and hi tide in barkingside my 2nd favourate fish & chips shop! And avoid mother Hubbard at all cost ! Keep up the great work guys look forward to returning back !
Shah Jahan . 2023-11-04
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Really good quality food, fresh, and some specials which I have to regularly come back for. The meat and chips are my go to. Deep fried snickers and battered chips, deadly but once in a while doesn’t hurt 👍🏻
Optimus Uddy . 2023-10-29
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One of the best Turkish Doner and Fish places near Gants Hill. It is simply amazing and fresh food. The staff are very friendly and prepare some great meals. A bit expensive compared to other places but its worth the try.
AQ Khan . 2023-10-22
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I have been a customer at Serenes from last 8 years, cannot go wrong with the good food and service and atmosphere. Cannot recommend enough. Nothing will ever beat Serenes.
Hamza Hussain . 2023-10-17
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Very disappointed with the whole experience, I had a large order of 12 chicken doners. First of all they wanted extra money for providing pots of garlic and chilli but if you asked for this as part of the doner they make for you; then it’s free. Secondly I had asked them to make the doners up including all the sides within the pitta, they agreed and then when I went to pick up the order the salad, chicken, sauces (which now became free of charge !) and pitta were all packed separately, I had ordered for around 15-20 people and then had to go home and try and put all the doners together compromising on the taste vs having Serene’s making them. They don’t seem to be capable of handling larger orders and half the food went to waste as the taste was lost. Wouldn’t use them again and neither would the other people I had ordered for.
Fareed Patel . 2023-10-14
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Professional and courteous. All around a good experience with Bob and Marquis!
Robert Quinn . 2023-10-13
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Excellent Food. Very fast service. Best Fish and Chips in London.
JUNAID P . 2023-10-11
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Simply the best food in the area. Quality ingredients, prepared with skill and love.
Alexander Fox . 2023-10-09
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We have been coming here as a family for possibly over 20 years now. The service is very personal amd professional. They always put the customer first. They appreciate the customers. The food is excellent. And I have not found a better Cod and Chips anywhere else. If you haven't been already, make it your spot for your next takeaway! And if you have been then you know what I am talking about! #Serenes
Reza Rahman . 2023-10-05
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Hi I’m a regular customer for many years. My son ordered fish & chips plus large shish. This was about 6pm… I was waiting , at 6.40pm, I asked my son, as the food didn’t arrive, he apparently didn’t check, as he was not home , and ordered through the app. Apparently the order was cancelled, we no explanation. This was very unfortunate and unusual. Just wanted to ask if everything is okay at the shop. Maybe the owner can explain. Kind regards Raj
raj jet . 2023-10-05
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£14 for small cod & chips,chips must of been there for a few hours & the cod not much wider than two fish fingers & about six inches long……….fish was good chips 🤮good job another customer lost ⚒️
John Bowden . 2023-10-01
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Chicken Shish was cooked perfectly and love the variety in salads and veg as well 10/10
Avi XO . 2023-09-29
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Amazing!!!! Superb taste and quality
Md Aminul Islam . 2023-09-29
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Best fish and chips, kebabs and they cater for vegetarians!!
robinramphal . 2023-09-29
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Whenever we either get take away or eat in restaurant the food is fantastic We have been coming here for many years now and the food,service is superb Try once and you will keep coming back Well done serenes
Simon Freedman . 2023-09-29
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Serenes is the best for kebab you will find! Amazing food, amazing staff and amazing sauces!! And even was given a voucher for next time! I will definitely be back and nobody should miss this one up! 10/10
George Woodward . 2023-09-26
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Amazing freshly prepared food, iv become a regular customer now, the mixed kebab platter and fish and chips are 10/10, full of flavours mouthwatering food.
Tia Saj . 2023-09-22
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The best fish and chips around. The kebabs here are fantastic. Everything is freshly made.
Mohi Ahmed . 2023-09-20
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It’s been 15 years since coming here and it still amazes me every time 🙌🏽🙌🏽🙌🏽🙌🏽
Kuljinder Bhamber . 2023-09-17
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Best chips I’ve ever had and so friendly. Must eat here.
Ali Osman . 2023-09-07
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Amazing food and service. I ordered the Mixed doner wrap for £6.50 with some fresh fries in a small size [£2.50], and believe me it was something, for a quick, stopover meal for the car. The freshly made, warm wrap, along with the fatty, tender lamb meat all in 1 bite seemed to be the best wrap I ever had. The chips in a small size were not small. They were crispy and fat, with the perfect amount of salting Furthermore, the employee provided excellent service, being efficient with his orders, friendly and seeming happy to work and provide his service complimented the meal even more. The smaller details wrapped up the whole experience, with the fancy exterior and seating alongside the newspaper wrapping they use, which actually explained the restaurants story, seeming nice to have a quick look at, showing thought and care into this business. Overall, I highly recommend and you simply cant fault or go wrong about anything. Hopefully, they can expand and have potentially a couple tables more seating. .
Momen Malik . 2023-09-03
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Lovely food and great service 👌
Jessica Ainsworth (Jess) . 2023-08-27
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The standard of Serene is second to none. The food is really tasty and the Fish & Chips are my absolute favourite. It's rarely the case that a shop holds its high standards but Serene have never disappointed. Staff are very kind and provide excellent customer service. Won't recommend any other Fish & Chips shop, this is the 1
Sherry Pervaiz . 2023-08-26
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One of the best restaurants to have grilled food and chicken donner.
Asad Ahmed . 2023-08-21
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Very disappointed with the Cod & Chips. Chips were hard and Luke warm and cod bites very small compared to other local fish and chips shop. Think it’s over priced.
Mubin Ahmed . 2023-08-20
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Best Fish & Chips in Ilford. Excellent place but like all places prices have increased.
Miftahuddin Ahmed . 2023-07-29
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I contacted Serenes to cater for a small family event at my home for around 15 people. The service from beginning to end was fantastic. Met from Serenes called me to talk through options and was able to advise me with portions and items to ensure everyone was catered for. The food…incredible as always! I’ve eaten from Serenes many times but knowing I can count on them to deliver hot, fresh food for events is a game changer. Thank you Serenes team!
Sagar Desai . 2023-07-24
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Always love a good Serene when I’m nearby!
Foyez Ahmed . 2023-07-20
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Walked in on a Friday evening and luckily enough got a table. Staff seated us promptly, whilst being really welcoming and friendly. Ordered a regular fish and chips and a freshly squeezed orange juice. The staff member serving us was very attentive and polite. After a short wait the food arrived and the fish was lovely, battered and fried to perfection. I felt the chips were maybe *slightly* undercooked for my liking whilst also the portion was a little small (especially for a ‘regular’). The fish was a decent size, however. The orange juice was freshly squeezed and did lovely. I do feel, however, the meal is overpriced. These 2 items cost almost £20, which is a bit steep. Overall, a really nice local takeaway for your fish and chips fix. If the pricing was more attractive, I would probably visit more often. Good food nonetheless.
Silent Haych . 2023-07-13
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One of the best fish and chips 🍟 shop I ever had so fresh and tasty also check out there donor kebabs 10 out of 10 .
Sajid Iqbal (Saj) . 2023-07-04
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Best takeaway we have ever had! Delicious food. We just ordered cod & chips and a chicken burger and chips. We were very impressed. The cod was delicious so was the chips. The chicken burger wasn't a cheap type even the bun was nice we was impressed for a fish & chip shop. Sometimes my family and I get sceptical of the quality of food from places that sell a big variety of food but this places food is good. We will definitely be ordering again. They also gave a voucher for the next order to use. 5 months later.. me and my family hardly ever write reviews but this place never fails to disappoint us. We are near enough ordering food here every week now and I can constantly say it's me and my families favourite takeaway place. Their lamb and chicken shish is chunky and juicy not small and dried up. Good quality. So basically everything we have had from here is delicious!! There's no need to eat out anywhere else as their burgers are good quality, so is the kebabs and fish. Even their burger buns, wraps and pita bread is good quality and their chilli and garlic sauce is delicious. This shop has everything spot on. If they continue this way I won't be looking anywhere else! The price is also decent.
sheniz suleyman . 2023-07-02
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Love the freshly perpair chips and the staff where polite and friendly.
Rajesh Hirani . 2023-06-28
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Nice and hot chips. Serene Donor wrap highly recommended
Taimoor Afzal . 2023-06-28
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Great place to eat…. The food is always cooked fresh and very tasty 😋
Darren James . 2023-06-24
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I went to this shop to buy fish and chips they made me Waite 25 minits for the food after I had payed them the fish was not food well row inside and the chips where cold when I went back to the person on the till she said sorry no inglish come boss tomorrow so I will advise u don’t go this this place to eat
Mohammed Iblal . 2023-06-21
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I have ordered Serenes a few time now and the quality of food is always really good, each time. The portion sizes are very generous and the fish is really nice, filling and not oily like some others. The delivery is always quick and the delivery gentleman is always very nice. Service is really good and would definitely recommend Serenes Fish and Chips and the calamari is really good too!
S K . 2023-06-20
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Been eating here for years will always says its the best fish and chips around the only reason for less star is only as the years having gone on portion sizes have drastically decreased even though prices have increased
Alex Williams . 2023-06-10
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We got classic fish and chips (small) with side of curry sauce. And lab ribs that came on pita bread. They provide a side of sauces which are very delicious, not ur standard ketchup mayo. Definitely good quality. Recommend.
R. N. . 2023-06-10
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Constant stream of customers. Food freshly prepared. Lovely Fish and Chips 😋
Tariq Malik . 2023-06-03
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Best fish and chips and best kebabs in London very professional they know what’s best for customers
yilfer shevket . 2023-06-03
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top quality fish and chips, kebabs and pies. great variety. also, brilliant selection for home bbq
Yu-Jin Tan . 2023-06-02
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We've been to many fish and chips across the coast as well. This is by far the best tasting.
Abbas Dhami . 2023-05-30
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Great fish n chips. Friendly service. A long-standing favourite.
Al-Falah Dhanji . 2023-05-24
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Good was good and tasty. Had large cod lovely white fish. I have been eating there and takeaways for a number no years
Carole Vincent . 2023-05-20
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Lovely fish & chips delivered quickly. Great value for money. Melt in the mouth fish and chips.
Michael McKenna . 2023-05-19
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One of my locals for many years…cant beat their chip rolls!!! 👍👍👍
Gurmeet Mann . 2023-05-08
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Presentation and packaging 10/10 👌🏾 Delicious chips and fresh
Tyrone King . 2023-04-25
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My only source for almost everything on the menu - particular fav : serene special pie , 1/2 pounder, mixed wraps , haddock chips and mixed kebabs — Love & Praise the service and chefs kind gestures for adding the extra-hot chilli ! It’s a weekly win - while losing weight on Keto too ! Best place for quality . AM
i-AM (AM) . 2023-04-12
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The food is very well prepared but I find that it's a bit expensive.
Elva Kambato . 2023-04-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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333 Opinions
Cute little take away from a lovely family where the food and service is amazing. Massive portions very reasonable prices and quality food. Make sure to try their spicy cod,(yes spicy cod, i didnt know as well but these guys have done it its simply amazing) Keep up the good work guys and will definetly be back with family.
225 Opinions
This was our first order from this place and everything was very nice, except the chips! They were SOGGY and all stuck together because they SWEAT in the polystyrene box. The chips should be wrapped in paper to keep them nice. Or put into cardboard box like the fish.
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I had mid size fish and chips. It was delicious and it was large quantity. I will like to visit the shop again.