Ardens in Warwick

Lost our order, kids behind counter, just chatting and on their mobiles. Eventually got our coffees, after 20 mins (only a handful in cafe) which were lukewarm. Apart from the above, it was great!

I'm not sure if Arden's has changed hands recently but on Saturday the 23rd March when I went in with my Daughter and Grandson the service was not very good. Also I felt it was quite expensive. For a hot chocolate (no cream), a Mocha and an Americano plus a sausage roll and two scones came to almost £20. My Grandson asked if he could have another sausage roll, imagine my shock when we were told it was £4.50 !!! The young gentleman on the till even checked it for a second time to make sure there wasn't a mistake; needless to say we did not purchase a second sausage roll ! One positive note the staff were very polite !

Arden's is located near to Waitrose in Kenilworth. You can park in the Waitrose car park. There is a good choice of drinks and light meals. The food and service is quite good. It is a reasonably pleasant place to dine in.

There is nothing pretentious about this long established coffee shop. Staff are friendly. Place is spotlessly clean. Food and drink are delicious and a good price. Can highly recommend the ciabattas and the scones. Seriously, the best scones we’ve ever tasted! Homemade and huge! Cheese scones and fruit scones. Have both!! We will definitely be back!

We visited this coffee shop for a spontaneous lunch. The service was friendly and efficient. The food was delicious and fresh. Can recommend the sandwiches as they are made fresh for you with a small salad. Not like a pre packed sandwich from one of these chain coffee places. We will definitely be back!

Came here Friday morning for a cup of coffee, along with a snack, cheese n toast. The service was excellent food was piping hot served pronto. Staff were very friendly too. Lovely little cafe.

Really like visiting Ardens. Staff are lovely and food and drink great. Unfortunately one thing that let's it down are the toilets which I'm afraid need a good clean. Sort this out and it would be perfect

First visit. Surprisingly good coffee, very friendly team. Decent selection of cakes/ food. Very clean. Popular.

really nice, me and my mum came in 5 mins before closing which was a bit cheeky but the gentleman at the counter allowed us to stay for 10 which was exactly what we needed. a youngish girl brought us our drinks up and we had a small chat sbout the amazing art work. we ordered a coffee which was amazing and the a tea that came with a super cute milk jug and a little board. the carrot cake was delicious and we had a brilliant time :)

Found this great little cafe/restaurant.. just a little tucked away, had lovely ciabatta sausage roll with a nice side of salad (crisp also offered) The coffee was really nice, but above all lovely attentive staff!!

My husband and I are visiting the area to celebrate our anniversary. After walking up and down the high street for a Café we spotted Arden's and we are so glad that we did! From the moment you walk in you know it's a great place just by the difficulty to get any seating. Don't let that put you off however as that just shows how amazing it truly is because everyone wants to be here! We both ordered a Panini, I had the Brie and Onion, my husband the Chicken, Bacon and Cheese. Absolutely beautiful! So fresh and delicious! The Brie just oozed out of my Panini! We shared a caramel shortbread afterwards and even my sweet avoiding husband loved it! Now to the actual drinks.... My husband is picky with his coffee as he likes it a particular way. His Cappuccino did not disappoint him! I went for a pot of tea and was pleasantly surprised by the use of tea leaves instead of a tea bag! Do not pass up an opportunity to visit this little coffee shop! You will not be disappointed!

It’s located very close to Waitrose, and was the first café that we came across after doing our shopping. It has a very pleasant interior and a small outside seating area. We ordered inside and the coffee was delivered to us on our table outside. The coffee was good quality and reasonably priced at £5.20 for two flat whites.

Lovely cafe in Kenilworth main centre, large windows to look out at the street and small upstairs area. Good choice of sandwiches, cakes and drinks. Lovely place for lunch and snacks

Visited today for a baguette and coffee - really fresh bread and salad, great coffee and reasonably priced. Well worth a visit.

My boyfriend and I had a lovely experience here the staff were so friendly, the panini was well stuffed, Oreo milkshake was delicious and then our scones were also really good. We thought it was clean, well priced and good quality food - would definitely recommend

Paid nine pounds for two bacon sandwiches/paninis. They both had only one rasher of bacon in them, served with salad and coleslaw. We should've took them back really but couldn't be bothered. Appalled at only one rasher in each baguette, not worth it. Smiling waitress was the only positive thing about the experience and we won't be returning

My title tells the story, really. This must surely be The Place To Go for a coffee in Kenilworth. A pleasant, modern, airy cafe in a lively shopping area of this undistinguished but pleasant small town, Ardens has cheery staff and serves a very good coffee. The croissant I ate was also above average. The remarkably modest bill was £2:20. The nearby Costa could not hope to match the quality and I suspect a coffe alone would cost more. It's a no-brainer!

Much better, and warmer, since they fixed the front door. The staff are always pleasant and welcoming, and the coffee is good.

Pleasing ambience, first-class service, friendly staff and tasty, well-prepared food and coffee. Highly recommended.

We have been coming here for a long time. Coffee, cakes and salad excellent. Unfortunately if the tables are cleared they are not wiped. Our table was eventually cleared, our coffee placed on dirty surface when we asked for it to be cleaned it was and the cleaning fluid would have gone into our drinks if we hadn't covered them.The floor was exceptionally dirty.I wouldn't say the place was over busy as assistants were chatting together at the counterPlease up your cleanliness and don't ruin a lovely place. Thanks

This cafe is bright, light and so very cosy. There are various seating configurations from tables to soft leather chairs, inside and outside as well as upstairs. You’re greeted with a smile. They make a mean coffee here too. My coffee was strong but so smooth and silky on my tongue. This coffee shop one of my top world wide. Each time I travel to Lemington Spa Coventry, this is the place I choose to drink coffee. Food cabinet looked delicious, dishes coming out looked fabulous. Even though it was busy our coffees came flying out, hot and so delicious. I highly recommend this cafe x10

OK. But they stock only the Daily Mail and The Telegraph. The Starbucks in the Holiday Inn has better food, better drink, and most importantly has the i newspaper for free. Ardens stocks the Daily Mail and the Telegraph. Please stop funding hate.

I’ve been going Ardens now for quite a while, the food is lovely the staff are friendly n helpful, one of my favourite places to go in Kenilworth

A nice cafe in Talisman Square. A good range of choice of teas and coffees. Delicious cakes and sandwiches also available. Plenty of seating with an upstairs too

Beautiful food and helpful staff well done Would highly recommend thus cafe Ardens in kenniworth excellent

First visit here.Seemed busy.Very nice coffee and enjoyed my visit.Good service and would visit again.

Seemed very popular at 11am. Only had coffee but it was served promptly and was reasonable quality and average price.

Great coffee and service in a well presented establishment on two floors. Presentation and quality of cakes etc. were similar to that available in the Costa chain.

This café is situated in a not very attractive Square close to Waitrose in Kenilworth.

Just a cheese scone ( the size of a babies head) and a great coffee. I wish they sold their coffee to take home in good size bags as it is great strong stuff.

Visited the cafe a few times now and it always has a busy atmosphere. There is a wide range of food and drink of which, I particularly enjoy the soup and hot chocolate. They also provide gifts vouchers, which my nan loved as part of her birthday present. Always my go to café in Kenilworth!

Great (non chain) coffee shop, good selection of food cakes and drinks & the staff are always friendly and happy. Good location. Place your order & go sit down ...they bring it to you ...rather than having to hang by the coffee machine like in some places.

I visited this cafe with a friend for coffee and cake yesterday. Whilst we were ordering our drinks the member of staff operating the coffee machine sneezed into her hands. She then did exactly the same again, turned to get hold of a blue food paperwipe to blow her nose and check her reflection on the coffee machine that her face was clean and then proceeded to go back to making coffees WITHOUT WASHING HER HANDS! When we prompted the serving staff as to her lack of hygiene all we received in reply was a shrug of her shoulders. Will not be returning. Hygiene training definitely required.

spider web behind black chairs in corner,little flies that bite great staff and food but sitting area very very dirty

Fantastic coffee brilliant smiles great service. Was here about a year ago and really enjoyed it so came back this time round. Still high standards I’m pleased to report. The cabinet food looked so fresh and tasty. Many choices of coffees, smoothies, milkshakes and teas. This very busy cafe serves you quickly and the coffee is just superb. Highly recommend a visit and yes I will most certainly be returning on my next visit.

Up market coffee shop in central Kenilworth. Attractive decor with comfortable seating though quite tightly packed in downstairs. Good quality coffee and a nice atmosphere though the waiter was slow in remedying an incorrect order. However the visit to the unisex toilet is to be avoided. It clearly has not been cleaned thoroughly for some time. Urine stained seat and a smell which was shared with the adjacent table every time the door was opened. It's time for an upgrade so that the toilet befits the overall quality of this establishment. Staff informed so hopefully this will be remedied very shortly....I will be checking it out.

Lovely place for a lunchtime coffee and catch-up with friends. Nice snacks and cakes, pleasant staff. Comfortable seating area.

We took the lads out in town in the snow and were not expecting any open shops but were welcomed in at Ardens, were the young lady and her boyfriend were open.. she was very honest and said it was just her and her boy friend as the owners were stuck in snow.. but they worked hard and were in great spirits and were busy but gave us great service even with 2 excited little boys playing in the snow.. great service great coffee hot hot chocolates

Popped into Ardens today for the first time - I wanted something light and tasty so I choose Tuna Salad - the staff were friendly they served it to my table and the salad was delicious - I’ll definitely come back

A large group of us found this cafe by mistake while out on a training ride. To be honest the cafe we usually go to was closed hence was this cafe was found by accident.

A nice place to relax and enjoy a coffee whilst shopping. You can sit in the window and watch the world go by. Good food selection too.

Best Paninis I’ve tried in a very long time! Very friendly waitresses who serve you with a smile! Nice cosy atmosphere. Lovely place great coffee! Shall be returning most certainly x

We go here twice a week after Zumba and always had good service a coffee. Also had lunch a couple of time and it’s always nice. Would definitely recommend.

Clean comfortable good robust coffee, this is predominately a coffee shop it's light and bright. Service by waiters fast with a pleasant manner

My friend and I are here every Friday for coffee and are saving our points to treat ourselves to pastries...

This was such a lucky find.A place with a distinct modern character.Unpretentious and welcoming.Excellent lunch...good variety of slightly different lunchtime...

Yo estaba tan contento con mi sándwich. Simplemente no puedes conseguir un buen pan recién hecho con bonito y samdwich ingredientes frescos en la mayoría de las tiendas de café. Agradable café y ambiente.

Hoy he visitado alrededor de 2 Ardens 30 con un amigo de mi madre que está a unos 85. Ambos nos acercamos al expositor la comida y ella escogió un teacake con capuchino y tuve la oferta de un té helado con un devon taza de té. . Ella se sentó en una mesa que daba a la Plaza Talismán

El café, cada vez. La única pena pedir en blanco plana, y Kenilworth muy sabroso! Pasteles y aperitivos peligrosamente encantador :) wifi gratis, personal amable, limpio y ordenado.

A lighter, brighter version of Costa, and there's nothing wrong with that. Coffee was tasty, hot snacks and fresh sandwiches were available and the tea was good too. The service was excellent and the staff were pleasant. Toilets were immaculate. The seating in middle section was a little crowded so those with mobility difficulties might struggle, otherwise a good place to stop off.

Comfortable coffee shop with good selection of hot and cold snacks and coffees. Service was quick.Clean and tidy surroundings.

On our first visit to Kenilworth last week, we called in to Ardens for lunch. We sat upstairs in the light and airy dining area, which has the best tables, then went down to place our order.We ordered tea for two, cheese on toast, and a cheese and ham toastie. The tea was really good, and there was enough for three cups each. My toasted cheese and ham sandwich was excellent, made with good bread and good quality fillings. The side salad, with a nice sticky balsamic dressing was also good.A good first visit to this excellent cafe, and we would definitely go back again in future. Highly recommended.

Whilst in Kenilworth we decided to have a quick coffee and decided to come here. Very modern layout, attentive staff and nice coffee at a reasonable price. It was a Friday lunchtime and incredibly busy, although they do have an upstairs seating area. Food looked good so worth a visit.

Soup and sandwiches always good and nice staff - sometimes hard to get a table as people seem to stay even when they have finished eating - obviously a good place to chat! Polly

always have a warm welcome. Today I made a mistake on my salad order - the waitress, Michelle, went out of her way to accommodate my order refusing my offer of payment for the replacement even though it was my fault !

Nice atomshere in cafe,friendly staff. Had tea cake & coffee very tasty. They do loyalty card collect points for money off.

The service was helpful and friendly. I had lost my loyalty card and they were able to find it on their system. The cappuccino was rich and creamy. There's a good selection of panninis and sandwiches. I agree with the review commenting on the Daily Mail. Shame there isn't a more balanced newspaper available.

We recently visited Your fine establishment after travelling from Liverpool for A business Meeting in the area. After A long Morning of talking to potential clients We wanted to relax and So We popped into Your delightful coffee shop for AMuch needed pick Me up of coffee. We was greeted By A blonde girl with A big smile And such politeness that made us feel very welcome. We ordered our drinks and took A seat. It was quite busy as it was lunchtime but as We sat back We watched the blonde girl and A girl called Michelle Working away and what A great team they make. So efficient and so quick to serve the customers. They never stopped and Were still smiling, still greeting the customers in such a professional manner. They are both a credit to your coffee shop and their work effort is immense. Hardworking staff are very hard to find and you're lucky enough to have found two that work so good together. If you have A good team they are the backbone to A successful business. Well done and keep up the Hard work and on Our next business trip to the area We will look forward to visiting again.

Very nice coffee shop and the tea selection is also very good, staff very friendly and good seating ares on two floorsAs with all these coffee shops the food is expensive for what you get but certainly worth a visit

Good espresso, toasted teacake and cake. Staff helpful. A well located coffee place.Negative point - they only had the Daily Mail available. This sort of bigotry has no place in Kenilworth, especially when they are next to the Waitrose store. Don't they get it?

I've always had a good experience at Ardens. I like it because it is more of an independent cafe which I'd much prefer to Costa.... I think the coffee is very good and they always have a good choice of cakes and more recently more choice of sandwiches/paninis etc and fresh smoothies. I do like the free little biscuit too :)

We went to this cafe twice on our recent stay in Kenilworth. Both times for morning coffee. The coffee was lovely and the service good. One benefit being they come to your table after you order, you don't have to stand and wait. Very nice!

A nice, fairly quiet coffee shop with plenty of seating, including some outside (sunshine permitting!)Drinks and food tastes good and is reasonably priced for a coffee shop, but the cakes (predictably) are a bit of the expensive side.Lovely staff and well worth a visit, especially if you want to come away from the main high street for a bit, and away from national coffee chains!

First time I went here the staff were incredibly friendly and helpful. It's now become my go-to place when I'm in Kenilworth. Good food, well presented. Cafe is clean and comfortable.

A lunchtime snack for two. On a lovely Spring day we decided to sit at one of the outside tables to watch the world go by.Order placed inside, and promptly delivered to the table. The sandwiches were well filled and came with a small dressed salad.And friendly staff - one to recommend.

Lots of relaxed space for a catch up and coffee, lots of comfy chairs. Bits for kids to play with. Scrumy cakes, happy pleasant service

Only called in for coffee and toasted tea cake but was very pleasantly surprised with this first visit to Arden's. Not the cheapest but offset by a good selection of drink and food in a nice setting which is ideal for 'people watching' in Kenilworth's main shopping area.Haven't tried the food yet but would be very tempted after our brief visit on a Saturday afternoon.Would definitely recommend as one of the few truly independent coffee shop and light eatery in central Kenilworth.

We had three coffees and one tea, a couple of cakes and no change from £20. That's not the problem, you don't mind paying for quality or service, but we felt like we didn't get either.It was towards the end of the day for the restaurant and it looked a bit bare on the shelves and the place was desperately untidy. There was no lack of staff, just a lack of willing.You would of thought I was negotiating middle east peace to get a couple of extra napkins, standard issue I would of thought with the cakes.

If you want to spend £4.50 on a panini that will be served with the life crushed out of it, as if it has been attacked by a rhino driving a steamroller then this is the place to go. If you also fancy finding in this poor, dessicated, depressed piece of dough something that resembles fatty, undercooked flacid bacon and a token slice of brie then again, order away. What a poor excuse for a piece of lunchtime fayre. To be fair, they did refund the money, but had they not I'd not have eaten it anyway. Coffee is OK, albeit lukewarm. Do yourself a favour and go to Costa. It may be uninspiring chain store food but it won't be worse than this.

Great coffee and large selection of cakes. Other food available very friendly staff Will visit again

We had a coffee and a panini there. It was o.k. but nothing special. In the afternoon most of the food was sold out.

Cosy arms chairs to sit in has an upstairs room toilet upstairs limited room for wheelchairs. Near to Waitrose

nice and pleasant staff, but when i ordered soup, a lovely soup bowl was brought with fresh bread and butter, on lifting lid i found a very small amount of soup in the bottom, so don't order if hungry

Have visited Ardens a few times for lunch over the past year and each time has been somewhat of a disappointment. It takes a really long time to order food and drinks and then an even longer time for it to arrive - if you're on a work lunch break, this isn't ideal. It really needs speeding up. Food is okay, but the sandwiches/paninis are very overpriced for what you get. I'm sure there's better value to be found in Kenilworth.

I came here a couple of days ago with a large group of friends ! Even though the cafe was short staffed the ladies that were all working that day made it their priorities to keep customer service to a top level. We were greeted with a lovely hello and left with warm goodbye (and we hope to see you soon) from the time we ordered to when we sat down we had no problems. We were given an apology for any food we ordered taking a while to come, but we were very happy with the customer care we were given and being offered a coffee whilst we were waiting for our food. We felt very relaxed (even if it was busy in the shop ha :). ) from the staff, the coffee, the food and just the experience visiting Ardens I can definitely say I(me and my friends) will be paying another visit very soon. :D

This is a regular 'coffee' house for me.Always pleasant and courteous service, together with convivial atmosphere.In my opinion, it beats Costa and Starbucks, because you're made to feel that your visit is appreciated and the staff are always there to help.

I've been here a couple of times and it has always been busy. They are usually understaffed so drinks and food takes a while to arrive at your table. It's a sweet little cafe but the food is overpriced and doesn't take like anything special.

The food in here is not exceptional, and therefore does not afford them any sympathy where the service is concerned. It simply takes too long to get served after ordering, with children's items being bought out well after other items. Then forgetting to include ordered items in the children's boxes. The staff seem rather uninterested in what they are doing , and don't really seem to engage as a team. It's good to support local business , but next time I'll go to Costa Coffee or the Rocking Horse next door.

Pleasant surroundings but let down by lacklustre staff, uncleared tables and crumb strewn floors. Very limited selection of cakes or snacks.Needs boost in staff training and commitment.

Here for coffee generally once a week or more. Coffee good and service is fine. Friendly staff and very comfortable seats.

After a number years of loyalty to Costa we decided a change was in order and wandered into Arden's. We made a good decision as, to our taste buds, the coffee is better and, to our ears, the decibel rating is lower as it is a lot quieter due to being smaller with less customer foot-fall - but never empty.The cakes we have tried have all been very good and the panini's slightly better than those on offer at Costa, albeit we didn't have any complaints about either at Costa to be fair.We also the like the fact that we order and sit down and our drinks and food are then brought to us. A good compromise from pure table service.For now Arden's offers us exactly what we want from our local coffee shop - part from on a Sunday morning when we treat ourselves to toast and Costa has the edge then.Overall, highly recommended.

Ardens is always a safe choice for coffee although I feel the cost vs size of coffees is not as good value as other coffee shops in the area.

After completing our shopping at the nearby Waitrose, we popped into our favourite Kenilworth Coffee House, have to say the service wasn't as efficient as on our last visit, but you have to expect that not every time you go to a place it will always be top notch.My Latte was as tasty as usual, my good lady raved over her Mocha Milkshake!

Not eaten more than a panini here before - which have always been good - had a CCS today and it was very good, one of the best I've ever had. Salad was very fresh and tasty plenty, of chicken and the dressing and croutons were good.

Like the paninis and baked potatoes for lunch. Comfy chairs upstairs - nice for a coffee and simple lunch

Limited menu and not a good selection for kids! Took quite a long time for three sandwiches and a salad. When it came the salad was indifferent and the bacon in my hot sandwich was cold ham! Did not complain as I wanted to eat at same time as my family which included two young children. A young male waiter with dark hair was working hard serving food clearing tables and apologising for delays! The rest off the staff were mainly standing around chatting!This was apart from the lady serving drinks and the one making food . A not wonderful (but not awful ) experience.

We use ardens quite a lot been in twice this week coffee really good food good.service could be better as quite rude.they have had a change of staff. the previous staff were so obliging and pleasant. The present staff need to go to charm school.

This was the second time we had been here. This time was better than the first - the door had been fixed and so there wasn't a cold wind blowing into the cafe. Food is very average, although better than the 'chain cafes'. The staff are OK - they meet your needs but a smile now and again would be nice! Only the downstairs is open on a Sunday so it can seem a little cramped, especially, as today, there was another customer in speaking at the top of his voice (to the person sitting next to him) about his travels in Australia - the rest of us didn't need to know!

Popped in for a tea and cake, slightly over priced for why you get and not great customer service, but a nice touch is fresh tea leaves not a cheap t bag,

After being thoroughly "Shopped Out" for Xmas, we were desperate for some of Arden's special sustenance, so off we trod to our favourite Kenilworth Coffee Shop, as usual, excellent service and excellent fare - what more could you ask for? Every time we are within 10 miles of Kenilworth, we know where we will end up.....!

We popped in here for a quicky lunch whilst at work & from start to finish it was a shambles. None of the staff had any idea what was going on, i was constantly told that they were understaff & there would be a short delay on food. I sat down with my drink & half an hour late a bland, limp panini turned up. All they do is get the panini from the fridge & stick it in a grill, i have no idea why it took so long & there were very little customers in there so they were not exactly flat out.Will never return

Popped in for a latte and hot chocolate. Coffee was luke warm and didn't really taste of coffee. Hot chocolate far too sweet - un drinkable. Great shame they don't do small child sized hot chocolate - £2.20 for a small is too expensive. Will stick to Costa from now on.

I am an avid kenilworth Costa/Starbucks fan but thought I'd give this independent a try. Shouldn't have bothered. I ordered a chicken salad roll and a cappuccino. Coffee was just ok. Roll arrived a while later it was dry and the bread was stale, along with wilted brown lettuce on it. I took it back to the counter and they offered to make a fresh one but I asked if I could have something else instead. I chose a tuna, cheese and red onion panini (which they had the cheek to charge me an extra 70p for!) anyway when it came the cheese wasn't melted in the centre and it was the messiest panini I'd ever seen. It had all fallen apart and wasn't very appetising. Such a shame they have not got it right in the customer service department.

Always friendly service in this very popular cafe. Comfortable seating and great atmosphere. All cakes are homemade and excellent

Went here for lunch on a saturday afternoon. The soup of the day was lovely and was presented so rustically! Lovely hot apple drink too. Can get very busy due to an overload of pensioners but it is kenilworth, so it's expected. The service was great. Prices were fair, bit expensive but not to a ridiculous degree.

Much better coffee than Costa, and always friendly service. It can get busy once the swarms of pensioners emerge after 9, but that is Kenilworth.

Good coffees, cakes and sandwiches. Nice place to take the family for lunch. Service is quick which is good when you have to get back to work. Nice decor and clean.

Previously had great service here- today however very different. I walked in straight to counter as I knew I wanted a sandwich , cake & coffee. As there were no obvious boards with food menu at counter I asked the man at the till if they were still serving sandwiches and what did they have - he replied pretty much anything I wanted. Then a very miserable waitress told me the menu's are on the table in quite a dismissive manner , the man on till gave me a copy and I was about to choose when the waitress then mentioned again that the menus are everywhere! I informed her I had come straight to counter and had not yet located a table so had not seen them, I told them both I will forget the food and just have a coffee. After a 10 min wait a younger female waitress brought my coffee to table, I told her I found the other waitress rude and why . In the time I have taken to drink my coffee and write this review no one has had the decency to come over and discuss or offer apology so I'm going to depart and will not return .POOR CUSTOMER SERVICE!

Popped in for a Coffee whilst visiting Kenilworth as we were stopping near by. The cafe was full of families, the noise level was high and the place was buzzing. Staff were unflappable, order taken promptly and the coffees were delivered promptly. The macaroons were awesome with a real Almond kick to them. Toilets were clean, fresh and modern. Will return for something more substantial on another visit. This is an independent which can really show the chains how it should be done.

Relaxed, good variety of food. Some wifi. Shame the cafetieres have stopped but still a great local stop off. Loyalty card too.