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3.3

Based on 2.151 opinions finded in 2 websites

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Nº 933 in 1205 in Wandsworth

Nº 31 of 42 American in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH..prawncooltacoschickenspicyfriedladysushiricepay

comment_iconOpinions

We ate at Dishoom but came here for drinks The cocktails were good but the service, although friendly, could have been slicker. Still very decent They had a Dj playing Friday night and to be fair he was very good

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NumberZen . 2024-11-16

MORE AT TripAdvisor

Frustrating having to connect to the internet and order on the app but everything else was brilliantly slick

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David Vestey . 2024-11-02

MORE AT Google

This place is all time, definitely coming back!!!

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Mitchell Hill . 2024-11-02

MORE AT Google

Great place, great food, great staff, great music!

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Nabil H . 2024-11-02

MORE AT Google

Great smash burgers and atmosphere. Maybe the table numbers should be more visible for staff as we kept on being offered other peoples food and drinks. Overall will definitely come again to try out some cuisines and dishes!

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Panayiota-Maria Langellier . 2024-11-02

MORE AT Google

I’ve been going to Arcade ever since it opened and always bring any friends visiting from abroad. We all loved Arcade — speedy service and good food — but our experience yesterday was pretty bad and I don’t think we’ll be coming back anytime soon. You still order via the QR code on the tables, but they apparently changed the payment/self-check out system and it’s appallingly bad, not intuitive at all. You put items in the basket and proceed to a page with a countdown so you can review the order before checking out… except if the timer runs out it actually submits the order, even if you haven’t clicked the button to finalise the order/pay for it. We were very confused when things kept being brought to the table just because they’d been put in our baskets at some point while the people in our group decided what to get — a total nightmare. Staff wasn’t able to guess what the issue was despite this happening a few times. It also sucks that we kept having problems where people tried to press “Pay” and an error came up, which then meant the countdown ran out and their order got automatically added to an unwanted shared bill with all unpaid orders piled up. Another thing is that now you can no longer edit the discretionary charge as you check out — they make you have to tell the waiter if you want it removed each time, which I imagine would be very awkward. To top it all off, prices have gone up and the beer selection is a lot worse. The waiters and waitresses were really friendly, helpful and understanding, but the manager was absolutely insufferable and passive-aggressive throughout the whole thing. It’s amazing how someone so rude and with such bad social skills can be in that role. It also took him ages to understand what the problem was when we were trying to explain that we hadn’t actually ordered some of the items. Really bad experience, unfortunately will no longer be recommending or visiting Arcade. No wonder the number of customers has been steadily declining recently, I guess.

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Sofia Rezende . 2024-11-02

MORE AT Google

Excelent food , service and ambient. To repeat!

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Alvaro Martínez Barba . 2024-11-02

MORE AT Google

Says it closes at 7 but as I approached one of the girls shouted at me saying we’re not taking any orders at around 18:35.

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Fiona . 2024-11-02

MORE AT Google

Something different and enjoyable!

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MacsMGs . 2024-11-01

MORE AT Google

Absolutely loved the delicious food and the warm, inviting atmosphere! It was such a delightful experience!

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Monika Walczak . 2024-11-01

MORE AT Google

The portion is a joke. The "large plate" was an appetiser size with a two course meal cost. Go outside, don't eat here.

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Yunho Jeong . 2024-11-01

MORE AT Google

Great experience - food was tasty and came out super quick. Enjoyed the convenience and atmosphere. Loved the music!

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Amandeep Dhothar . 2024-11-01

MORE AT Google

I recently discovered that Arcade has another spot in Battersea Power Station and it’s just as amazing! The baos are fluffy and packed with flavor, and the flatbreads are seriously tasty. The venue itself is gorgeous, with a beautifully designed interior that blends modern style with the building’s iconic industrial vibe. Perfect place to hang out, enjoy incredible food, and soak up the unique vibe. I might go there to celebrate my graduation party 🤩

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Simona Ciorba . 2024-10-31

MORE AT Google

Lunch at Manna's. I would not return, but the food and service were good. Seasoning on fries was unevenly applylied. I wanted a chicken sandwich - SOLD-OUT... with a milkshake - SOLD-OUT. Music playing was LOUD hip-hop - CRAP. No way I would return.

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David Maguire . 2024-10-31

MORE AT Google

Received wrong invoice, nobody can be reached via Mail or Phone.

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Lukas Schnitzspahn . 2024-10-30

MORE AT Google

3 friends meeting up after a long period. Long chat, nice food and service required; all met

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Yua Haw Yoe . 2024-10-28

MORE AT Google

Absolutely loved this place while visiting the Battersea Power Station ❤️ A fun experience and I love that you can mix and match cuisines! We tried the smash burger, waffle fries and drink meal deal and the burger was so juicy and flavoursome! The basque cheesecake we shared and was creamy.

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Lauren Amy Duke . 2024-10-28

MORE AT Google

Excellent food, quick and efficient service, great atmosphere!

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Paul L. . 2024-10-28

MORE AT Google

Not the arcade I had in mind Food and drinks more than made up for this

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Dan Coghlan . 2024-10-28

MORE AT Google

Democratic place with various food options and nationalities. Fast and attentive service. Everything is spicy above expectations, even items that don't really need to be, but overall the food is good.

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Matheus Buschinelli . 2024-10-27

MORE AT Google

Not for me really. Nice idea, but flawed execution. The food was ok but over priced, even for London. We had a group of 9 ordering in 3 batches from a variety of cuisines, but the dishes arrived as and when was convenient to the establishment, meaning that some meals had not arrived a good 10 minutes after others had finished. My complaint was met with a shrug. My advice would be to ensure you ask the staff to remove the service charge (you can’t do it yourself from the app) and leave a tip based on the actual service to avoid feeling ripped off as we did (it might even get you better service)

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Paul Zealand . 2024-10-27

MORE AT Google

Busy and high vibes. But good option to order from more than one restaurant and different dishes in same table.

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Fouad Maqboul . 2024-10-26

MORE AT Google

Lovely customer service that went out of his way

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Pav Purewal . 2024-10-26

MORE AT Google

I’m a local and this is my first time eating at Arcade and I was really impressed. It’s different in that you order from your seat via QR code and select all the different food you want from each of the different kitchens. It was the fastest service ever, had meals and drinks landing within about a minute or two, and the place was full on a sat night. Food was great quality too. Would do again.

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Sam Killerby-Smith . 2024-10-26

MORE AT Google

Very helpful staff and the service was amazing!

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Dave Smith . 2024-10-26

MORE AT Google

It's an ok place for food. Because it is made up of different stalls that food ordered will come at different times. One of our orders took exceptionally long. The rest of the group finished before the salad arrived. Ordering and paying from the phone is recommended, which works fine for us.

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Hansen Loke . 2024-10-25

MORE AT Google

Arcade food hall was so yummy, the MOMO dumplings and the Bao Bun were absolutely delicious

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Sean Bonney . 2024-10-25

MORE AT Google

Great food and quick service. Biryani was amazing. The only letdown was the app - Terrible UX

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Darcy Ramsden . 2024-10-25

MORE AT Google

Decent food and great service. It is a little pricey for what you get though.

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David Trieu . 2024-10-24

MORE AT Google

That was the best service and food ever - 7 year old son

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H P . 2024-10-24

MORE AT Google

One of my favourite places to eat. Great sushi and cozy vibes

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Vicky Mills . 2024-10-22

MORE AT Google

Nice that you can choose from so many different foods.

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Rachel Somerville-Cotton . 2024-10-22

MORE AT Google

Very fast service and the menu is amazing

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Alan Sinclair . 2024-10-21

MORE AT Google

The sushi and the samosas were great. The burger was very disappointing. It was overcooked and came with no salad inside.

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Harald Greve . 2024-10-21

MORE AT Google

I liked it, several restaurants in one place, 👏🏻

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Lara Lima . 2024-10-20

MORE AT Google

On a Saturday around 12-1pm , plenty of seating with very fast service so minimal wait on food even when ordering from multiple places

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Callum Chalmers . 2024-10-19

MORE AT Google

Not a huge choice from each of the cuisines on offer but the food was pretty good overall. Surprisingly authentic.

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Chris Gillman . 2024-10-19

MORE AT Google

Always good, always worth coming back to.

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Michele Haacke . 2024-10-18

MORE AT Google

Querky street food court with bars, good choice of food reasonably priced.

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Stuart McDonnell . 2024-10-18

MORE AT Google

Some thought has clearly gone into this venue. It is spacious, reasonably well lit and appears to have a variety of options at first glance. Sadly, that’s as far as it goes. The menus for each of the outlets are a little limited and often generic. They are accessed via a smartphone app. At some point, you begin to realise that it is little more than a glorified fast-food operation. This wouldn’t matter if the quality of the food was above average. Sadly, it isn’t. For example, the waffles that came with one burger were only lukewarm, the portions generally are not generous and items can be ordered that aren’t available. In that case, you have to back into the app to reorder, which means that food arrives out of sequence. Overall, it’s an interesting concept, but with flaws in its execution.

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CheeseBoard . 2024-10-18

MORE AT TripAdvisor

Service was great really attentive but. However to be honest the food was ‘okay’. Nothing to complain about it but I really feel you get substantially better value elsewhere.

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Jason Economides . 2024-10-17

MORE AT Google

Vibrant full of life place - excellent food and excellent service !!!

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KEVIN VINCE . 2024-10-16

MORE AT Google

4 people eating, 1 person had to wait nearly an hour for their food! 9 pounds service charge! For what I do not.know! Eat somewhere else if you can

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Louise Farrugia . 2024-10-13

MORE AT Google

Samson provided an amazing service. He was very helpful and nice !

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Joao Pedro Felner da Costa . 2024-10-13

MORE AT Google

Served and assisted by Samson, very nice guy. He was able to help me find halal food options, food was good and service was 10/10. Would deffo recommend. thanks Samson :)

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Najma Mohamed . 2024-10-11

MORE AT Google

Thoroughly recommended for taking a large group to as the menu is extensive enough to cater for everyone's taste. Speed and accuracy of service couldn't be faulted and the prices were reasonable. The experience was definitely enhanced by our excellent server Evie and our evening topped off with a visit to the must-do LIFT 109.

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chris m . 2024-10-10

MORE AT TripAdvisor

⭐ Awful Experience – Save Your Money! ⭐ I don’t usually write reviews, but after today, I felt compelled to create an account just for this. Let me start by saying the atmosphere was nice, and the waitress? Amazing. BUT everything else about this place was a disaster. I ordered the Mexican option, and honestly, I feel sick just thinking about it. The lamb taco was RAW and completely tasteless. I’m not even joking when I say I feel like throwing up—I’ve had an upset stomach since I left. You guys do know you’re serving humans, right? Not animals! The sushi I tried was okay, but that DAMN soya sauce? It was so salty I could feel my blood pressure rising! I don’t know why you wouldn’t use a light soya sauce instead of a rich, dark one that tastes like a salt mine. I’m not going to lie, it’s absolutely NOT worth the money. I love a good meal, and I’m willing to spend on quality food, but this was a complete waste. If you’re reading this, seriously, save your money and head to the high street or the market in Vauxhall. I hate wasting money, and this was the definition of it. Never again. Thank you. #NotWorthIt #FoodFail #WasteOfMoney #SaltySoyaSauce #UndercookedTacos #SaveYourStomach #EatSomewhereElse

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Erica M . 2024-10-09

MORE AT TripAdvisor

Fantastic experience on this floating bar/food court. Thames riviera!

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Marie Valpeters . 2024-10-07

MORE AT Google

Food isn’t the best here and very expensive for what you get. The tacos were inedible. The bao Horlick dessert was tasty though!

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User . 2024-10-06

MORE AT Google

Very loud music. Expensive food, poor selection. There are a bunch of food places but they all have a very limited selection of meals with limited customisation or anything. Want regular fries? Good luck, everything is spicy or has weird stuff added like cinnamon, all for an excessive price. My partner wanted a burger without cheese, the only options were to add stuff to the burger but not remove the cheese, OR a completely plain burger with no option to add anything. One tiny bao bun for almost 10 pounds, no thanks. There are plenty of good food options elsewhere in and around the power station, this place is a hard pass - avoid.

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Adam Pavlinek . 2024-10-05

MORE AT Google

I had a fantastic experience at Battersea Food Hall, all thanks to Ramin! From the moment I walked in, he was super welcoming . He knew the menu inside out and gave me some great recommendations for my dietary requirements and was really honest. Ramin’s friendly vibe and enthusiasm really stood out. He checked in on me and my friends multiple times without being overbearing, which I really appreciated. It’s not every day you get service like that! If you're heading to Battersea Food Hall, definitely ask for Ramin—he’ll make your visit even better! Ramin should be running the place rather than the very abrupt rude manager Hannah. Extremely rude I hope no one with alley encounters Hannah she doesn’t give a sh*t about your food allergies. Ramin knows what great customer service is and should be working in a 5 star hotel.

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Samia Khan . 2024-10-02

MORE AT Google

The best thing about the arcade was a charming young gentleman called Ramin.. he catered to our every need and made our evening a very pleasant service.. on the other hand my friend has an avocado allergy and we ordered a dish that didn’t state this.. we called Hannah the manager over who basically grunted at our realisation and told us the restaurant was closing in 10 mins and she can’t do anything about it. Get rid of Hannah and we’ll come back again.. Ramin needs a pay rise!

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Stay in your lane . 2024-10-02

MORE AT Google

Great service came in for a quick lunch and everything was amazing thanks Ramin as well for the service really made my day!

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Hamza Khan . 2024-10-01

MORE AT Google

Amazing expirence honesty, bar tender Tom, those delicious cocktails were the highlight of my visit! Petros thank u for all ur amazing service and delivering our delious service and drinks. Ramon who always checked on us! If I could I would give more then 5 🌟

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sherona Wilson . 2024-09-29

MORE AT Google

Best service . Special thanks to Ramen , Petros, Tom (best drinks ) thank you for looking after us . 5stars

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Chantelle Hoffman . 2024-09-29

MORE AT Google

Organised a party for work. Great food, drink and service. Team thoroughly enjoyed themselves.

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Mark Burrows . 2024-09-29

MORE AT Google

Great place with lots of options. Love the sitting place and the music. Second time that I'm here for the smash burgers. Our waiter Ramin was really nice and kind.

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G IT . 2024-09-29

MORE AT Google

The food is below average at best. The high prices CANNOT be justified with mediocre taste and tiny portions. You are also forced to pay service charge through the app. Our entree came out after we were done with our mains.

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Sophie Kim . 2024-09-28

MORE AT Google

Ramin was great! Good food and amazing service!

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Dounia . 2024-09-28

MORE AT Google

Do u can book the table? How ist possible?

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Fahmi Ismail . 2024-09-28

MORE AT Google

We are regulars to the Tottenham Court Road branch but was our first time here. It’s not as swanky but we had such a great experience. Peter served us and validated our 25% discount. He was patient with our requests and tried to accommodate them all for e.g. the menu didn’t have my go-to spicy margarita so he requested chilli on the one they offered. In the end he gave us more than we could ever have expected - 30% off food and 50% off drinks! He gave excellent customer service and worked so hard that shift. One of the sushi dishes was a bit too fishy for our taste but he asked for more sauce and coriander to help.

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Unknown Unknown . 2024-09-28

MORE AT Google

Ramin was an excellent and very helpful server!

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Wendy Virgo . 2024-09-27

MORE AT Google

Peter “ the manager” knows nothing about customer service, he’s not helpful nor knows how to communicate with customers. Awful service and awful service

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Abdulla AlAli . 2024-09-27

MORE AT Google

Do not come here if you are hungry unless you want to spend over £100. It seems like what you are ordering is fine until it comes out and is the size of your hand. Flat bread for £11, you would expect it to be bigger than a tiny plate… We spent over £45 on 3 entree sized dishes that we thought two were mains. You then get charged a service fee when you order everything through an app… Food actually tasted good, but such a rip off. Go somewhere else where your money will go further.

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andrea roditis . 2024-09-27

MORE AT Google

great food and excellent service ramin was very friendly

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Rashed Al Mubarak . 2024-09-27

MORE AT Google

Yesterday, I visited Battersea Power Station for the first time since they had done it up. I marvelled at the food options, and thought Arcade Food Hall would be a fitting choice to explore various food. I was warmly welcomed by Evie who talked through the ordering system (I'm not very good with technology myself!). Evie was always happy to help and their amazing ability to keep engaged with my dull conversations is worth five stars alone! Evie was very diligent and kind, and made the experience really enjoyable. Most of the food was delicious...but I would not recommend the waffle fries. I look forward to visiting soon!

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Saphyne . 2024-09-27

MORE AT Google

Samson was our waiter, he was so lovely and extremely helpful! We had a great experience, I really recommend coming here if you’re in Battersea power station.

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Aliyah Bullen . 2024-09-27

MORE AT Google

Great servicing by our waiter Ramin who was kind enough to give his personal takes on some of the dishes and recommended us a fantastic dessert.

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Alistair Prifty . 2024-09-27

MORE AT Google

We had a great dining experience at Arcade, trying a few delicious dishes, including the tacos and the Japanese sushi bowl. Both were excellent, with fresh ingredients and great flavors. Although we had an issue with payment at the beginning, Remin provided outstanding service and helped us resolve it quickly. His assistance made our visit even more enjoyable! Definitely recommend!

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Astro-Naughty . 2024-09-27

MORE AT Google

Peter helped us and went beyond we could imagine, we had an excellent time and the food was great aswell as the service.

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Parminder Sarmotta . 2024-09-26

MORE AT Google

it was a cool food hall idea and it was me and my friends first time we went for dinner and we were greeted by Ramin who helped us with our discounts and offered us water with plenty of re fills. Great ambience and music too!

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Mahdi Jaffari . 2024-09-26

MORE AT Google

Rebecca was lovely, I tried the flat bread. It was so juicy and tasty

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Rinki Pramanik . 2024-09-25

MORE AT Google

Food is great, and Evie gave excellent service to the table, thanks!

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Agustin Aguilar V . 2024-09-24

MORE AT Google

Loved the food hall with its different cuisines. You order online and the food and drinks are delegieren to your table. Looks very Chique for a food hall

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Patrick Hanke . 2024-09-24

MORE AT Google

Good food and great atmosphere. Excellent service from Evie, would definitely come back!

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Rhia Shah . 2024-09-24

MORE AT Google

Evie was amazing! Definitely the best!

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Stephano Binoi . 2024-09-24

MORE AT Google

The concept is great, with an easy ordering process and delicious food. What truly made our experience unforgettable was Ramin, our server, whose exceptional service elevated everything. We'll definitely be returning for him!

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Lisa . 2024-09-24

MORE AT Google

It was my firts time in Arcade and as soon as we walked in there was a very nice and polite waiter named Ramin. Since I am Muslim, I asked for the halal Manu and the guy was very nice to explain everything. The food was really good as well. The service was amazing. Thank you very much Ramin for the experience. I definitely recommend it!

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Sara Lamraki . 2024-09-24

MORE AT Google

Ramin our waiter was so nice and helped us with ordering and everything else we needed during the meal. He made the experience unforgettable and we definitely want to come back. All waiters should be like Ramin.

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Eden . 2024-09-24

MORE AT Google

Had a lovely experience in arcade, Ramin our waiter gave such beautiful service! Will be back soon! Great experience, great food, great service by Ramin

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Verity Howard . 2024-09-24

MORE AT Google

Spectacular atmosphere and food. Evie provided very good and prompt service. Thanks

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Veronica Debiasi . 2024-09-24

MORE AT Google

I loved the place, the waitress Evi was amazing, friendly and helpful.

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Eder Borges . 2024-09-24

MORE AT Google

Great experience, great food and the best service ever! Thanks Evie!

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Gustavo Peters . 2024-09-24

MORE AT Google

Amazing food and the vibrance of the restaurant was nice for a nice afternoon outing. Also great servicing by Ramin who greeted us and made us feel welcome throughout our entire lunch!

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Michael Kletcher . 2024-09-24

MORE AT Google

Turned up at 19:45. Started looking through the menu but the 5g is terrible so tried to connect to their WiFi (as it’s an app-based menu to order). Switching between 5g and WiFi, I finally put an order together and sent it off - only for the website to reject my order. It was 20:01. At NO point is it clear they stop taking orders from 20:00. I asked a server, whose attitude was basically like “you should have known our orders stop at 8pm on a Sunday”. I’m writing this as I watch my friend drink his beer and eat his food.

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Nimesh J . 2024-09-22

MORE AT TripAdvisor

Luke what a guy best cocktails and best service

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Oh no no . 2024-09-22

MORE AT Google

Luke was great at the bar. Great service, great cocktails

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Seb Z . 2024-09-22

MORE AT Google

Seems a nice idea, but every detail is worse than the last, culminating in sensory hell. INTERNET DOESN'T WORK which is terrible as the whole thing is QR Code / order to table based, so you begin with fiddling with entering bank card details slowly on a slow motion ordering interface. Then food comes, raising the mysterious question of where the cutlery is. Then much later they come and explain how to find cutlery, but you've worked this out by now. (In the meantime you have paid a chunky service charge on every item you've ordered.) Then if anybody you're with moves, your table will wobble violently and buckaroo all your drinks. Eventually you will need the toilet, but you'll find them out of order and have to go on a long voyage via the lifts to find them. At this point it will dawn on you that they have been playing Lady (Hear Me Tonight) by Modjo continuously since you arrived.

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Idunnapoo Inmypants . 2024-09-22

MORE AT Google

Nope. Not coming back. Majority of the food they served was cold. The dumplings were clearly frozen and only microwaved 🙃 The taste of their cuisines were also average. Save for that amazing flatbread. I ended up only eating that and leaving all the other food I ordered to waste. For the price, super disappointed.

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Gail Vcorta . 2024-09-21

MORE AT Google

Mustafa helped us sort out the order when we struggled with Internet connection. Great service!

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Mengxi Li . 2024-09-21

MORE AT Google

Great burger from Manna and great service from Angus

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Rachel King . 2024-09-21

MORE AT Google

10/10 food and Angus provided great service

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Faye Holloway . 2024-09-21

MORE AT Google

Angus was a perfect host. Very attentive, and lovely. Would recommend

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Isla Simpson . 2024-09-21

MORE AT Google

We had a very pleasant time at Arcade thanks to Angus' attention, which is exceptional!!

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Diego Arbe . 2024-09-21

MORE AT Google

Thank you Angus for the excellent service, it was our first time at Arcade and logically we will repeat!

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RAQUEL Fleitas . 2024-09-21

MORE AT Google

Angus, Mark and Francesco made our evening unforgettable! Thank you so much for your hospitality guys! I’ll be definitely coming back ❤️

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Johnny’s Cuisine . 2024-09-21

MORE AT Google

We sampled a bit of everything. The Padron peppers were good, but I wish they had a bit more salt and quantity—only five for £5 felt a bit sparse. The seasoned waffle fries were a standout side; I’d definitely recommend those! The Solis meatball sub surprised me—it’s just a hot dog bun with meatballs and tomato sauce, but it was flavourful and fulfilling. The cheese and mortadella flatbread was nice, though a bit smaller than I expected; a larger portion would have been perfect. Lastly, we tried the classic BAO and the prawn Shia Song BAO, both of which were delicious with great flavour combinations. The food was prepared quickly, which was a nice bonus. Plus, there are bars available, so you can enjoy cocktails, beer, wine, and more. One thing I wish they offered was an option to adjust the spice level on some dishes. I wanted to try the Thai and Indonesian options, but because they had two spicy 🌶️🌶️ emojis, I hesitated since I don’t like spicy food at all. It would be a nice touch if they allowed people to choose how spicy a dish could be!

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Sara Ines . 2024-09-21

MORE AT Google

Atmosphere and food amazing, worth of visit. The shopping centre is beautiful same as the Arcade and people who work there. Thank you! Definitely will come back

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Aurelija Gu . 2024-09-21

MORE AT Google

The atmosphere and service here is amazing! My daughter 6 years old is asking to come back again and again. Cocktails- good quality; sushi’s amazing. Manager of the bar- professional. Francesco, Luke, David , Shiva amazing team!

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Donata L . 2024-09-19

MORE AT TripAdvisor

A great experience, food was delicious. I would recommend.

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Simone Graham . 2024-09-03

MORE AT Google

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American
outdoor_seating_110230takeaway_110230delivery_110230

Esto fue realmente horrible. Nunca volveré a visitar de nuevo.¿La hamburguesa de pollo no había pedido pesto y hey presto cuando llegué a casa lo que había en la hamburguesa?Teníamos 2 hamburguesas de carne que se suponía que vendrían medianas. Estaban asados al extremo.Chips con sabor a aceite viejo.Las picaduras de pollo estaban bien.Corto y contundente.

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3.0

1 Opinions

location-icon115-117 Wandsworth High St
American
outdoor_seating_118708takeaway_118708delivery_118708

Pas comme en France encore une fois... ici le goût est là. Bon, ça restera toujours du poulet qui ne voit pas la lumière du jour et qui est gavé d’antibio, en un mot du poulet de m... pour cela -2 étoiles