Based on 4.655 opinions finded in 2 websites
Based on 4.655 opinions finded in 2 websites
Nº 45 in 210 in East Cambridgeshire
Nº 4 of 4 American in East Cambridgeshire
Opinions
Really great place to eat and relax.
Dave Roles . 2025-03-20
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Lovely food, great staff, quick and simple service, comfy seating and plenty of parking. Very clean toilets too. Would visit again!
Tom Barrett . 2025-03-15
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Welcomed on entry, shown a table and waitress was very friendly and attentive. Food was hot and enjoyable. Would definitely visit again when in the area.
D W . 2025-03-14
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I think I've already reviewed this place, I can't praise it enough.
Ted Coleman . 2025-03-14
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We asked for a quiet table, and 6 of us squished in a round table meant for 4 people, one of our family is in a wheelchair, got our drinks order wrong, and my meal wrong, won't be going back to this one again . No one asked about our dietary requirements, and I am gluten free.
Josie Chapman . 2025-03-13
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I was here two weeks ago on a Saturday Early Evening with my older son. It was very busy but the serving and cooking staff were on top of it and the atmosphere was great. There were lots of families and couples in. Easily the best dining experience we have had since 2020.
Andrew L . 2025-03-10
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The best bit about our evening for 10 was Ash, our server! He was very funny, very attentive and engaging. He made the evening for us!
Vicki Graveling . 2025-03-09
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Ashley was excellent. Hilarious, helpful & brilliant. Table of 10, picky eaters and he dealt with it all perfectly. Food was decent, hit and miss for some. Really recommend even just to meet Ashley!!
Jamie Graveling . 2025-03-08
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Lovely place,amazing food. Did feel like we put the staff out as it was valentines day and we hadn't booked a table (went lunch time) Good parking easy to get to.
Vicky Neave . 2025-03-06
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Food was ok, had philly steak burger, very busy when we visited, very noisy to but ok.
Jon joe . 2025-03-01
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Me and my wife are very likes eating here.
Greg Majchrzak . 2025-02-25
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Seven of us just went in for tea/coffee. Ivana was fantastic. Found us a suitable table, pointed out toilets, took order and remembered exactly who ordered what.Also turned done the music for us.All done with a smile and good humour. Arbuckles you have an absolute treasure in Ivana.
triptakerLondon . 2025-02-24
MORE AT TripAdvisor
Our second trip to Arbuckles this month and excellent service both times. Food is excellent and the choice is immense. Great atmosphere. Special mention to our server Kasia who even had food thrown at her by one of our party but still kept smiling! Great job!!!
Nick T . 2025-02-23
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Excellent food, Excellent customer service, cassie is a credit to the team looked after us throughout our meal she couldn't do enough for us
Kirsty L . 2025-02-23
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Visited many times. Always good in every aspect. Such lovely friendly staff, good food and service.
Wendy Rogers . 2025-02-22
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Fantastic service, beautiful hot food. Always a nice experience. Would recommend to friends. Great experience. Thankyou
Emma A . 2025-02-22
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Was lovely to out for a treat during the kids school holidays. The server made the trip worth going on his own. He interacted with the kids, gave my cheeky son some cheek back, which was fun and made my son stop and think a few times. Food, as usual was delicious and we all ate everything on our plates with a little sharing here and there. Kids behaved and coloured in their sheets including the big kid(18yr old).
Alana B . 2025-02-20
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We love the ribs there. Very nice atmosphere and excellent hospitality
Vinodh Kumar . 2025-02-18
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15th February, We celebrated my husband birthday here & it was fantastic! Staff were excellent, fun & made it such a memorable occasion. We had a fantastic time. Service fantastic, food brilliant & atmosphere amazing. Thank you to everyone at Arbuckles.
Bev Hutchings . 2025-02-17
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We usually visit this restaurant at least once a month. We've never had a bad meal there and the staff, some of whom often recognise us, always give us amazing service. We love the fact that their menu offers a great variety of dishes, especially Vegan options. Overall, a great place to eat.
Steve Harbert . 2025-02-16
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Food is always great. I particularly like their lasagna and scampi. Scampi and chips for lunch. Fat scampi with more middle than breadcrumbs!! If it's busy, it can be a bit noisy for me, and the service is slower, but not enough to put me off coming for the food. They have turned the music down when asked so I could hear my companion!
Hilary Gibbons . 2025-02-13
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Incredible food, amazing service by Ivana. Will definitely be back, highly recommended to come for food, atmosphere
Danielle Shea . 2025-02-05
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Excellent service and amazing food. The best thing about out visit today is the lovely waitress who served our table . Ivana. She was so welcoming and lovely. We will definitely be returning
Claire Stevenson . 2025-02-05
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Fantastic value, friendly staff!
Susan Hannay . 2025-02-04
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Dropped in for dinner while on a business trip (Monday evening). Excellent service from all waiting and bar staff. Food was very tasty, had the cajun burger, just the right amount of spice. Coffee was good too. Will certainly visit again when in the area.
Paul Cassford . 2025-02-03
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My family goes here once a fortnight on a Sunday afternoon and I can honestly say that all the staff are very friendly and welcoming and helpful and the food is very good never had any problems with anything
amanda.stearman18@gmail.com Dolphins . 2025-02-03
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A large group of us had breakfast there and the Arbuckle's staff were great. Food and coffee arrived without undue delay and were hot and tasty. Price was very fair.
Paul Mansfield . 2025-01-27
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Great service. Good quality food.
Paul Oliver . 2025-01-24
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This was our first time going here and we was all very impressed and will definitely be coming back soon.
Jeff Hodge . 2025-01-23
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Lovely choice of meaty dishes, excellent service and comfy round table for family dining. Was quite busy and a little noisy, but nothing to spoil our meal.
jak zilla . 2025-01-23
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Came here for the first time this evening (Sat 18th) Ivana was our server and she was amazing. Grt with the kids, she was polite, fun, happy and fast. I love how one server focuses on your table making it feel more personal and friendly. The portion sizes were perfect, the food was fantastic all for a grt price. We sometimes go to Rockers in Camb to celebrate a family bday but after visiting here, we will never go back to Rockers. It was clean, friendly, good variety on the menu and the food was incredible we didn’t leave anything on our plates (neither did the kids). Literally nothing to complain about. It was perfect. Ty Ivana.
Mary Beth . 2025-01-19
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Good food and lovely waitress ivana
Danny Hobbs . 2025-01-13
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We dined at Arbuckle’s last night, it was absolutely heaving and had to wait for our booked table along with others, however I must applaud them on the professional way they handled the situation, in particular the young front of house chap who remained calm throughout. All those waiting were given free drinks which is always a good move 😊 Meal was very good as usual.
Katharine West . 2025-01-12
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Exceptional food Exceptional staff. The first time I been there with a family. The quality of food and portions were more than enough. You need st starve your self for a day to make room for the food. And the staff couldn't do enough to help you and make sure you had everything you needed. I was impressed. But book a table as people were queuing up at the door all night
barrie turner . 2025-01-12
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Food was good & plentyful, we ended up with leftovers for tomorrow! Staff were friendly and helpful. Will be back.
George Smart (M1GEO) . 2025-01-06
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Best place for food around. Service is great. Portions are large. Tastiest food around. Highly recommended
Rob Eve . 2025-01-05
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Great place for dinner large tasty portions, great staff and pleasant surroundings. Highly recommend.
Richard Butcher . 2024-12-30
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Always a friendly and a really good welcome every time I come here.Wide variety of food and always served and presented well by the friendly staff.good valve and excellent service.Ivana served us today and we were very well looked after by her and felt at ease very friendly and very professional.
miketonybrown1957 . 2024-12-23
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Our usual eatery in Ely. Even though very busy the service was quick and friendly. The food was delicious as usual with a good selection. Vaida, our server did a fabulous job.
Robert S . 2024-12-23
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The staff was very helpful and friendly.
Gloria Olley . 2024-12-20
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Everything was amazing, ash is a credit to your company very friendly and chatty, made us all smile we all had a great time
Kirsty L . 2024-12-17
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Fabulous brekkie as always. Food arrived really quickly even though the restaurant was very busy. Our waitress Ivana was great. No complaints at all. Lynda
Lynda p . 2024-12-15
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Brilliant family breakfast. Delicious, filling, warm and beautiful decorated for Christmas. Ivana our server was an absolute star! Will definitely be back soon
Sarah Louise . 2024-12-14
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We had a great meal here recently! In previous visits years ago I was never too impressed, however this time it was lovely. I had a brilliant garlic steak kebab which was new to the menu! The waiter we had was brilliant, very attentive but not too much! He was also knowledgable on the food! A nice lunch and dinner spot around the Downham Market area.
Joe Manning . 2024-12-13
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The staff was friendly and helpful, The food was nice. Little nosey.
Malcolm Flack . 2024-12-10
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Perfect for families and casual dining
Jonathan Hassall . 2024-11-30
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Recommended by xxxadvisor as the No. 1 brunch spot in the Cambridge area, I decided to give it a try on a Saturday morning—and it was absolutely worth the drive. I ordered the Steak, Ribs, and Wings platter, and it didn’t disappoint. True to its American-style roots, the portions were generous. The BBQ sauce was rich and flavorful without being overly salty, the wings were perfectly tender, and the steak tasted fresh and well-prepared. The restaurant also offers ample parking, making it a convenient choice. It’s a great spot for a family gathering or a cozy date. Highly recommended!
Xiaozhu You . 2024-11-30
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Very busy. Felt the staff really didn't want to be there.
Dan neve . 2024-11-30
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Always good. Have visited many times.
Elizabeth Guthrie . 2024-11-25
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Absolutely loved the breakfast. 3 breakfasts and 3 drinks, including a cocktail for under £50 was well worth it
Jamie Kelly . 2024-11-25
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Went for my sons bday meal food was amazing service was spot on friendly staff can't fault anything
Richard Mansell . 2024-11-24
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We went there Saturday for dinner Excellent meal and the most Excellent service we have ever had at any restaurant we were Served by Laura Spicer very happy person very professional in her attitude to us also friendly very attentive even though the place was very busy we didn't have to wait for her she was there and we noticed she was the same with all the tables she was waiting on will certainly be going again and it's mostly down to that lady fantastic seems the only word to describe her Just payed a second visit to this restaurant fantastic again food perfect service perfect [laura yet again outstanding] 20+miles we travelled to get there well worth the journey
Pete Oakey . 2024-11-23
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Ivana what an asset to your business top marks...
Ali Dent . 2024-11-18
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If you're in the area definitely check out Arbuckles, great atmosphere and even better food. Portion sizes are brilliant and the menu has plenty to choose from!
Tom Whitehall . 2024-11-18
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Always a good place to go for big food ...
Chris Gartell Boxen . 2024-11-18
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Called in at Arbuckles Ely, as we were passing by on our way home. Great food as usual with friendly and speedy service. It's always a pleasure to eat at either of their restaurants.
Alastair Done . 2024-11-16
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New menu was pretty cool, still quickly cooked and fresh!
tori smith . 2024-11-16
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Always good food. Friendly service.
Geoffrey Challis . 2024-11-14
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Had a mid-morning "Farmer's breakfast" with a pot of tea. Excellent breakfast with perfectly cooked fried egg and good, slightly spicy, sausage plus beans, bacon hash brown etc. All promptly served, at a reasonable price. 5 stars.
Henry Raschen . 2024-11-14
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Excellent food and speedy service.
Mark Caswell . 2024-11-12
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Very happy staff great food and prices
brian merralls . 2024-11-06
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Did a takeout order as was staying at nearby. Very impressed with all the food very tasty. Can also cater for people with celiac disease as my husband has this nothing was too much trouble. Good service on pickup and very polite. Would definitely recommend.
Martika Oxford . 2024-11-05
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Food was nice but a little pricey
Chris Odell . 2024-10-30
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Went for a combo meal perfection staff really friendly.
Diddy Gallant . 2024-10-29
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Arbuckle's is very good at what it does and more so for a chain type restaurant. Food is always hot and tasty with reasonable prices too. Had a lovely steak this time which was cooked to perfection. Tonight they had a magician for the kids who came round the tables to do some magic. They absolutely loved it and none of us could work out how she did the tricks! It made a lovely dinner even better. I am sure they said it was a wednesday thing up to Christmas. Staff in this restaurant are always really friendly and great with children.
Lesley Elding . 2024-10-29
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Stopped here on the way to oxborough for a coffee and lunch. Food was great and staff was very friendly.
karl knowles . 2024-10-26
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Great service and food, with genuinely lovely staff, Always a pleasure.
Jason Day . 2024-10-25
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Great food with good size portions. Friendly staff, quick to help.
Richard Woods . 2024-10-24
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Food doesn't taste of anything, no flavour or taste. Service is very good
Das h . 2024-10-23
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Just love Arbuckles, dining in a relaxed atmosphere. The food is absolutely as described on the menu. Staff are exceptionally helpful, in a professional manner. Throughly enjoyable experience.
Cathy Chaumoo . 2024-10-23
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The staff are so great here they make my mum feel so welcome she wont go anywhere else 🤣
Mel Ashley . 2024-10-22
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Popped in for Sunday breakfast. Great selection of breakfast.
Tony Wood . 2024-10-22
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we love Arbuckles and have been a number of times, the food is lovely and the staff are great! unfortunately when we went yesterday, we did feel quite rushed. we had just finished our starters (my partner still had his in his mouth) and our mains arrived before taking the plates away. we were also asked if we had finished a number of times. understand it was later on in the night (7ish) but we did just feel a bit pressured to finish! Great food and the staff are lovely however!
Millie prime . 2024-10-20
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Great service from Ivana today. Food was perfection. We went with our 5 year old, who throughly enjoyed her nuggets, chips and beans. A good sized meal for her with not too many chips. The nuggets were battered and it was lovely and crispy. Between my husband and myself we had the classic cheese burger and chips and the mixed grill. Both were lovely. The meat on the mixed grill was good quality with not too much fat and the steak was cooked perfectly to taste. We all had desserts, the mint ice cream sundae, the fudge cake and a mini chocolate overload for little one. All were delicious. The kiddies ice cream is a good size, but would be better suited to a slightly older child as it was way too much for a 5 year old, although she definitely gave it a good go.
Caroline Searle . 2024-10-20
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Geat atmosphere and food. Service was good 👍
C T Fenn (Lottie) . 2024-10-20
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Very nice meal as always and very good service with very pleasant staff, thank you. We will be back.
June Sallis . 2024-10-17
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Lovely staff, they were great! The cocktail I had was delish! However, the decor felt confused for an American diner. It’s all silvers and blacks, with mirrored panelling and clear glass lampshades. It didn’t have that usual American vibe, of reds and whites, like you’d traditionally have at an American diner. The food was not good, it was really basic. My steak was chewy, the BBQ sauce on the ribs was sour. The chips were chunky chips, not fries, which again isn’t really in keeping with the American diner theme. The double chocolate milkshake tasted the slightest bit of chocolate (not strong at all for what’s described as double chocolate). We wanted to love this place as it’s a nice independent restaurant, who offer discounts for emergency services and military, which is very kind, but it just didn’t hit the spot. Sorry!
Emily Cade . 2024-10-14
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I ordered the energiser breakfast. It was dry toast with a slice of tomato and a small amount of avocado , the bacon was like cardboard and definately reheated, the poached eggs were hard, it was horrible, far too dry to hard to eat. I sampled some of the other breakfasts ordered by the people I was with and they were equally as bad... Except where beans were involved, they were worse, dry and hard beans that looked and tasted like they had been reheated several times. I wouldn't recommend this place for breakfast. The service we had was OK but we had to get up and locate someone when we wanted to order and when we wanted the bill.
L . 2024-10-08
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Amazing for Birthday parties! Decided to take a gamble with this restaurant for a surprise birthday party and I did not disappoint. The staff were very helpful! I went to the restaurant the night before with some balloons and table confetti and all was placed on the table there next day as requested. The atmosphere was second to none. Beautiful modern decor and the food! Was amazing. Classic takes on the old style American steak houses. The portions were abundant and their mixed grill was spectacular. Even the sides were large if not maybe too large for an accompaniment but tasteful nonetheless. Upon arrival of desserts I mentioned to the staff to add candles to them as all members gathered round our table and sung happy birthday. Trully amazing customer service and will definetly return again!
Sandro Guerra . 2024-10-08
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Great food, friendly service. Would definitely recommend it to anyone.
paul devine . 2024-10-07
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Great experience and lovely food, the waitress Ruby was amazing and friendly. 10/10. I will definitely be coming back
Chris Woodman . 2024-10-05
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Our waiter was ever so amazing, our food was ok in my opinion, not great,my wife love here,but for me firts time didn't meet my expectations. Value for money other ways-over price. Service impeccable 👌 she was ever so great. Starters were ok,hallume side order great,chicken wings 5 out 10,prown Starters 7out 10, food in general 5out 10.thats just my opinion, please visit and help your selves.
L0NE wolf . 2024-10-04
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All the staff always make us feel welcome and never had a bad meal yet
Martin Tedstone . 2024-10-03
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The food here is always great, the staff are friendly and efficient
Rossi Ross . 2024-10-02
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Been three Sunday mornings on the run and breakfast is faultless. Great customer service, attentive staff and very polite. Would highly recommend the farmhouse breakfast! Coffee delicious too. Can see this becoming a Sunday weekly treat.
Alan M . 2024-09-29
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Service was excellent food and atmosphere was good. They have a refreshed menu now.
RICHARD NORMAN . 2024-09-28
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Four of us had a fabulous meal. Staff were so friendly and helpful. We will definitely visit again.
Tony Rimmer . 2024-09-27
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First time at Arbuckle's and was impressed only had the breakfast mene but the food was very good and the staff were brilliant
Neil Duffield . 2024-09-26
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VERY GOOD! Our food was hot & fresh and the servers were very friendly. 👍🌞
Jill Strouth . 2024-09-25
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Arbuckles Ely offers a classic American diner experience with a wide menu of delicious burgers, steaks, and shakes. The portions are generous, and the food is full of flavor. What really stands out is the excellent service—staff are friendly, attentive, and make sure every visit is enjoyable. A perfect spot for comfort food lovers!
Mimi Elizabeth Rabbit . 2024-09-25
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It's not often you can give top marks when eating out but Arbuckles in Ely is consistently excellent. We're not locals but when visiting family it's our favourite. Our 3rd visit and we would always detour to eat here. The food is delicious and reasonably priced, the staff are very attentive and friendly and the premises are welcoming. Outstanding. Thank you.
Nick Lee . 2024-09-24
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I find the quality of the food here can vary greatly. I have had some great barbecue here in the past but recently the quality of the food seems to be slipping, particularly in regards to steak. Most recently I ordered rare, but found the majority of it to be blue. Chicken was dry and flavourless.
Jamie Davidson . 2024-09-20
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The ribs are awesome. The cocktails are lovely (non alcoholic for me) staff are friendly and loads of car parking
Victoria Leith . 2024-09-19
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We came here for breakfast and we were quite disappointed to be honest. I ordered the chicken and waffles and it was clearly a shop bought packet waffle and a breaded chicken breast, which was very disappointing. The service was fine, but food was poor
Joe Bryant . 2024-09-19
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Food was good, but didn't quite have the grill flavour I was expecting
Akio T . 2024-09-18
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Good food and friendly staff. A fine place for a noshup. Prepare to eat a lot.
Ade B . 2024-09-18
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First time dining here and was not disappointed! Food arrived in less than 10 minutes from taking the order and was absolutely delicious. The milkshakes are very filling so I'd recommend not finishing it before the meal arrives (like I did) 😋 we will definitely return if in the area again.
Ben Westbrook . 2024-09-14
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Really enjoyed our meal. Not badly priced. The staff was lovely 😍
Kerry Warner . 2024-09-12
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Friendly staff on arrival, clean throughout and food was delicious, top class.
danny dews . 2024-09-09
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Great food nice friendly and helpful staff
Paul Delaney . 2024-09-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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28 Opinions
We came across this lovely restaurant by chance on our recent visit to Ely. What a find the food is so tasty and well cooked Tried the ackee and salt fish tartlet as a starter, something we had not had before but will again it was lovely and light. The best pit though were the main courses of jerk chicken and jerk pork. The spicyness was just right. The rice and peas was lovely as well. The fried plantain complemented the dish. The lady who runs this restaurant is so lovely, warm friendly and engaging. If I didn’t live so far away it would most definitely be a regular haunt of ours
104 Opinions
Waited 30 min for 2 pce chicken so bland and overcooked AVOID