Based on 4.583 opinions finded in 2 websites
Based on 4.583 opinions finded in 2 websites
Nº 42 in 210 in East Cambridgeshire
Nº 3 of 4 American in East Cambridgeshire
Opinions
Popped in for Sunday breakfast. Great selection of breakfast.
Tony Wood . 2024-10-22
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we love Arbuckles and have been a number of times, the food is lovely and the staff are great! unfortunately when we went yesterday, we did feel quite rushed. we had just finished our starters (my partner still had his in his mouth) and our mains arrived before taking the plates away. we were also asked if we had finished a number of times. understand it was later on in the night (7ish) but we did just feel a bit pressured to finish! Great food and the staff are lovely however!
Millie prime . 2024-10-20
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Geat atmosphere and food. Service was good 👍
C T Fenn (Lottie) . 2024-10-20
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Great service from Ivana today. Food was perfection. We went with our 5 year old, who throughly enjoyed her nuggets, chips and beans. A good sized meal for her with not too many chips. The nuggets were battered and it was lovely and crispy. Between my husband and myself we had the classic cheese burger and chips and the mixed grill. Both were lovely. The meat on the mixed grill was good quality with not too much fat and the steak was cooked perfectly to taste. We all had desserts, the mint ice cream sundae, the fudge cake and a mini chocolate overload for little one. All were delicious. The kiddies ice cream is a good size, but would be better suited to a slightly older child as it was way too much for a 5 year old, although she definitely gave it a good go.
Caroline Searle . 2024-10-20
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Very nice meal as always and very good service with very pleasant staff, thank you. We will be back.
June Sallis . 2024-10-17
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Lovely staff, they were great! The cocktail I had was delish! However, the decor felt confused for an American diner. It’s all silvers and blacks, with mirrored panelling and clear glass lampshades. It didn’t have that usual American vibe, of reds and whites, like you’d traditionally have at an American diner. The food was not good, it was really basic. My steak was chewy, the BBQ sauce on the ribs was sour. The chips were chunky chips, not fries, which again isn’t really in keeping with the American diner theme. The double chocolate milkshake tasted the slightest bit of chocolate (not strong at all for what’s described as double chocolate). We wanted to love this place as it’s a nice independent restaurant, who offer discounts for emergency services and military, which is very kind, but it just didn’t hit the spot. Sorry!
Emily Cade . 2024-10-14
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Amazing for Birthday parties! Decided to take a gamble with this restaurant for a surprise birthday party and I did not disappoint. The staff were very helpful! I went to the restaurant the night before with some balloons and table confetti and all was placed on the table there next day as requested. The atmosphere was second to none. Beautiful modern decor and the food! Was amazing. Classic takes on the old style American steak houses. The portions were abundant and their mixed grill was spectacular. Even the sides were large if not maybe too large for an accompaniment but tasteful nonetheless. Upon arrival of desserts I mentioned to the staff to add candles to them as all members gathered round our table and sung happy birthday. Trully amazing customer service and will definetly return again!
Sandro Guerra . 2024-10-08
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I ordered the energiser breakfast. It was dry toast with a slice of tomato and a small amount of avocado , the bacon was like cardboard and definately reheated, the poached eggs were hard, it was horrible, far too dry to hard to eat. I sampled some of the other breakfasts ordered by the people I was with and they were equally as bad... Except where beans were involved, they were worse, dry and hard beans that looked and tasted like they had been reheated several times. I wouldn't recommend this place for breakfast. The service we had was OK but we had to get up and locate someone when we wanted to order and when we wanted the bill.
L . 2024-10-08
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Great food, friendly service. Would definitely recommend it to anyone.
paul devine . 2024-10-07
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Great experience and lovely food, the waitress Ruby was amazing and friendly. 10/10. I will definitely be coming back
Chris Woodman . 2024-10-05
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Our waiter was ever so amazing, our food was ok in my opinion, not great,my wife love here,but for me firts time didn't meet my expectations. Value for money other ways-over price. Service impeccable 👌 she was ever so great. Starters were ok,hallume side order great,chicken wings 5 out 10,prown Starters 7out 10, food in general 5out 10.thats just my opinion, please visit and help your selves.
L0NE wolf . 2024-10-04
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All the staff always make us feel welcome and never had a bad meal yet
Martin Tedstone . 2024-10-03
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The food here is always great, the staff are friendly and efficient
Rossi Ross . 2024-10-02
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Been three Sunday mornings on the run and breakfast is faultless. Great customer service, attentive staff and very polite. Would highly recommend the farmhouse breakfast! Coffee delicious too. Can see this becoming a Sunday weekly treat.
Alan M . 2024-09-29
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Service was excellent food and atmosphere was good. They have a refreshed menu now.
RICHARD NORMAN . 2024-09-28
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Four of us had a fabulous meal. Staff were so friendly and helpful. We will definitely visit again.
Tony Rimmer . 2024-09-27
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First time at Arbuckle's and was impressed only had the breakfast mene but the food was very good and the staff were brilliant
Neil Duffield . 2024-09-26
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Arbuckles Ely offers a classic American diner experience with a wide menu of delicious burgers, steaks, and shakes. The portions are generous, and the food is full of flavor. What really stands out is the excellent service—staff are friendly, attentive, and make sure every visit is enjoyable. A perfect spot for comfort food lovers!
Mimi Elizabeth Rabbit . 2024-09-25
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VERY GOOD! Our food was hot & fresh and the servers were very friendly. 👍🌞
Jill Strouth . 2024-09-25
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It's not often you can give top marks when eating out but Arbuckles in Ely is consistently excellent. We're not locals but when visiting family it's our favourite. Our 3rd visit and we would always detour to eat here. The food is delicious and reasonably priced, the staff are very attentive and friendly and the premises are welcoming. Outstanding. Thank you.
Nick Lee . 2024-09-24
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I find the quality of the food here can vary greatly. I have had some great barbecue here in the past but recently the quality of the food seems to be slipping, particularly in regards to steak. Most recently I ordered rare, but found the majority of it to be blue. Chicken was dry and flavourless.
Jamie Davidson . 2024-09-20
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The ribs are awesome. The cocktails are lovely (non alcoholic for me) staff are friendly and loads of car parking
Victoria Leith . 2024-09-19
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We came here for breakfast and we were quite disappointed to be honest. I ordered the chicken and waffles and it was clearly a shop bought packet waffle and a breaded chicken breast, which was very disappointing. The service was fine, but food was poor
Joe Bryant . 2024-09-19
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Good food and friendly staff. A fine place for a noshup. Prepare to eat a lot.
Ade B . 2024-09-18
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Food was good, but didn't quite have the grill flavour I was expecting
Akio T . 2024-09-18
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First time dining here and was not disappointed! Food arrived in less than 10 minutes from taking the order and was absolutely delicious. The milkshakes are very filling so I'd recommend not finishing it before the meal arrives (like I did) 😋 we will definitely return if in the area again.
Ben Westbrook . 2024-09-14
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Really enjoyed our meal. Not badly priced. The staff was lovely 😍
Kerry Warner . 2024-09-12
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Friendly staff on arrival, clean throughout and food was delicious, top class.
danny dews . 2024-09-09
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Fantastic food highly recommended
Vincent Hopper . 2024-09-08
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Great food nice friendly and helpful staff
Paul Delaney . 2024-09-08
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Great... waitress was very pleasant... food excellent... company... Great 👍
Dean Cobbold . 2024-09-02
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Had an excellent breakfast here this morning. Great service and value for money too. Our favourite place to eat in Ely.
Andy Howe . 2024-08-27
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Love love love the cocktails. Food was good. Portions were a good size and waiting staff were attentive. Look forward to the next visit.
Kayleigh Clifforde . 2024-08-24
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Great meal and good service, will definitely come again.
Stuart Whitehouse . 2024-08-24
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Lovely breakfast. Amazing staff. Yummy food.
sam skeels . 2024-08-23
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Popped into Arbuckles after visiting the cinema next door. We all ordered fajitas. Service was good and we had plenty of food each. The waitress asked if we needed anything else, but we didn’t as the meal comes with 3 different pots of salsa, guacamole and sour cream each. Restaurant was busy but it didn’t affect our service of food and experience. Would visit again and very handy if you’re making a trip to the cinema 👍
Jacqueline . 2024-08-21
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Great food, great service. Quite a lot smaller than the Downham Markert one but made for a busy atmosphere. Recommended to book in advance!!
Karl Spires . 2024-08-20
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Great dining experience. We haven't visited for sometime and the menu has altered since our last visit. Our gluten free guest did not enjoy their meal- personal preference. Great location, great environment, great service.
Sarah Sarah . 2024-08-19
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Was very busy but served quickly, food very good. Will point out as I said very busy so quite noisy. For family great/for good old natter with mates be prepared.
Wendy Gardner . 2024-08-11
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Amazing burgers and very polite staff... Definitely 5 star experience.
PT Pav Valkov . 2024-08-06
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We went into celebrate end of term for the kids. we booked online. Got seated immediately. Waitress was very kind. Food came out very quickly didn’t feel rushed and had a pleasant meal. Sadly had no room for desert, but the waitress said we could always take out the desert We popped to supermarket and then on the way home picked up our ice cream desert to enjoy the garden at home Fantastic service top to bottom!
Vicky Houghton-Pope . 2024-07-24
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unfortunately rump steaks and chicken wings were dry, ribs were ok
Bernie Hung . 2024-07-22
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Incredible menu, great service, the staff were very friendly and didn't stop all evening, very impressed. Superb value for money. Will most definitely be returning very soon.
Tony Phillips . 2024-07-22
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We usually visit this restaurant at least once a month. We've never had a bad meal there and the staff, some of whom often recognise us, always give us amazing service. We love the fact that their menu offers a great variety of dishes, especially Vegan options. Overall, a great place to eat.
Steve Harbert . 2024-07-14
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The best of the American themed restaurants. Food is always very good, normally served quickly by friendly staff.
Harland Quarrington . 2024-07-13
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Portions were large! And it was tasty. Would definitely go again
Ronald Usher . 2024-07-13
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Food was not as nice as normal. Staff were very timid and not very helpful when asking questions about the menu. I was given where most of it was on the floor/table rather than in the glass 😂 made the area very sticky as it wasn't cleaned even when asked. Overall, the experience wasn't as good as normal which is a shame.
James Bond . 2024-07-09
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Great staff here always helpful always with a smile and nothing too much trouble
Sean Grant Palmer . 2024-07-06
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I think this restraurant was probably the best place ive eaten, the food was really excellent even the saled was fresh lm on a break up at ely and im going back to this restraurant tomorrow nigjt as well .
Gaynor Wickenden . 2024-07-01
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Nice pub with good food and great customer service. We didn’t have a booking but they gave us a table and we were served by a lovely staff member called Laura. Good lively ambience and convenient location.
Divya Vinodh . 2024-06-29
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Was okay, I won't be rushing back sadly. I love an American Diner and perhaps have been spoilt in the past. The food was mediocre at best, it's something that's trying to be a gimmicky theme rather than an actual diner. Shame but was okay if you're already in the area.
R Pitt . 2024-06-28
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We had the most wonderful experience. The food has never let me down! Ribs,chicken, burger. All top quality. Service was brilliant, main course came within 10 minutes of ordering. Highly recommend the sweet potato fries! Dessert was delicious, mango and coconut mousse with a ginger biscuit based cheesecake which was so refreshing in this hot weather and If you like snickers, I would highly recommend the chocolate and peanut double layered cake. Absolutely delicious, both served with a huge dollop of ice cream! Staff were friendly and the atmosphere was upbeat and busy! Always recommend.
vickiee fletcher . 2024-06-23
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Third visit for family meal, yet again, very disappointed as wrong order sent to our table. Not happy with below quality food and poor service from staff, this is the third time this year the Duty Manager had to sort the problems out. So 3 Strikes and you are out. Will NOT be returning to Ely Arbuckles.
Peter Barnard . 2024-06-19
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We visited on the way home from holiday in the evening. Great food, great choice and helpful staff. We had burgers, gumbo and pizza and all really tasty. We wish there was an Arbuckles near us. We have a Frankie & Bennys which also American but Arbuckles is far superior in choice and quality.
Jasmine Jennings . 2024-06-16
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Service was slow especiallywhen i wanted to pay, breakfast was good , coffee was good ,
Brian Rollason . 2024-06-15
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Went for breakfast with 11 friends and a empty chair for absent friends who have passed over and would have been with us, the service was brilliant, the food lovely and hot and perfect,
jan simpson . 2024-06-14
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Great atmosphere, very relaxed and friendly, and a good range of food choices available. We were looked after very well by Eni, who was attentive and efficient and very friendly. Great place.
Alison Canham . 2024-06-13
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Try to visit every other week, always reliable; service always good, food always good. Child friendly. Would happily recommend.
Charlotte Watson . 2024-06-10
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The food was the best we've eaten out in ages.
sian miller . 2024-06-09
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Great staff. Food was very good. Parking very good. Staff were very helpful.
Wendy Edwards . 2024-06-09
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Great food, good sized portions, good service and great prices.
Chris Middleton . 2024-06-08
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We had an early evening booking (5pm) on a Saturday. The restaurant was fairly quiet at this time and we were seated straight away. Food is good but portions are too big for me. The halloumi fries are chunky and the dirty sauce is like a spicy mayonnaise, which goes well with the halloumi. The Chicken Mac & Cheese was flavourful with moist chicken, strips of bacon and a lovely toasted cheese topping. There was no need for chips that come with it, the side salad was enough to accompany the Mac & Cheese. The caramel & chocolate overload is exactly what it says on the tin! If it doesn't send you into a food coma, I don't know what will. Our server Eni was excellent, very friendly and attentive.....nothing was too much trouble for her. Food is reasonably priced for the size of the portions. Would definitely recommend Arbuckles if you are in the area.
Nikki D . 2024-06-04
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Excellent place to eat. The service was excellent, food was great. No complaints whatsoever. Highly recommended.
Mark Green . 2024-06-02
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Typical American grill restaurant. Large portions and never disappoints.
Bazza Dole . 2024-06-01
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Was so lovely! I'll definitely be back.
Sarah Yeldham . 2024-05-30
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Great place to eat. Reasonable prices, perfectly cooked and such a warm and friendly staff who are excellent. Highly recommended.
Tomas Rubeck . 2024-05-25
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Great place! Great Food! Great service! Easy parking!
Jude Fernandez . 2024-05-19
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lovely place, friendly staff. food was good just not much on the breakfast menu for a veggie
hayley jeantou . 2024-05-19
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Food was lovely and the service from Laura was fantastic , she went above and beyond to accommodate us, very friendly and helpful, great and funny thankyou, also must not forget Ash, what a gentleman 👍👍👍
Jayne Winters . 2024-05-18
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Great food, happy staff ticked the full tummy boxes
Juliette Hartigan . 2024-05-14
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Excellent. We were served by Ivana who was like a spark of sunshine. Lovely lady.
Stephen Oakey . 2024-05-14
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We haven't left yet but I didn't finish my breakfast and its not you, its me. I had Heuvos Rancheros and it was completely lovely and very filling. I haven't finished it because I'm full. Promise. Wonderful restaurant, proper booths and really nice food. Cracking.
Easy Redbeard . 2024-05-13
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Food always good very clean and excellent staff 👍
Dave Bambridge . 2024-05-10
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I love the big American breakfast great cheat meal to start the weekend
Ash Riches . 2024-05-07
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Amazing food, Ivana- staff member, was very friendly and looked after us very well. Thank you!
Corina Oancea . 2024-05-06
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Find that the staff are very friendly, had to make a quick reservation as the place we planned to go to was closed(Beefeater Cambridge we had booked up but did not get told they were going to close.). Thankfully they came to the rescue at Arbuckles.
Ronald Riley . 2024-05-06
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Always a pile of good food here.
Martin Harwood . 2024-05-05
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Great atmosphere, very reasonable. The food not bad and good parking.
Jennifer “Jaye” SK . 2024-05-04
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1st visit, will be going back again, superb food and staff are brilliant, great for taking kids food portions are huge.
Steve Baldry . 2024-05-03
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Great meal had by the family. Fantastic service. The staff are very friendly
Kristie Foreman . 2024-05-02
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Love good old Fatty Arbuckles. It is my favourite place for BBQ, great atmosphere and always excellent service. Favourites have to be the ribs, can't find anywhere else as good.
Alex . 2024-05-01
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The food was diabolical Bacon undercooked Sausages over cooked Snotty eggs Nothing to actually like . Throughly disappointed
Q3579APjanef . 2024-04-27
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Awesome food with awesome service Server was Evana and was very helpful and very friendly. They were willing to adapt the breakfast menu for us.
Getaway06238231316 . 2024-04-26
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Food was Kush , server was great, always asking if we were okay, and very kind friendly and funny, thanks Finn ! Ely branch
Olly M . 2024-04-25
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Excellent food, Great Atmosphere, Good Service
Allan Smith . 2024-04-24
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Good food and service. You won't leave hungry either.
Ben Munday . 2024-04-24
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Nice enough food, great server and nice atmosphere
Norma Miller . 2024-04-24
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Our waiter, Ash, was spot on with attention, suggestions and humor. So good to have such good customer service. The food was excellent, both in terms of variety and quality. Very impressed. Had a lovely family meal out.
R B . 2024-04-23
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Used to come here a lot when I lived a little closer to the restaurant but did manage to go back recently. Food is always great here and you’re always served with a smile couldn’t ask for anything more recommend anybody.
Jared “JaggedMan” Taylor . 2024-04-21
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Good service and good food served quickly. Would go again.
David Watson . 2024-04-21
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My wife and I had a very enjoyable early evening meal at this restaurant. The service from IVANA was brilliant and the food was excellent. Can't wait to go back.
Bob O . 2024-04-21
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Went between lunch and dinner. Really quiet. Loads of staff so didn't have to wait long for anything. Food was amazing as usual. Special thanks to our waiter Ash.
A7685IPchrisb . 2024-04-21
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The food was great especially the steak but the prawn cocktail starter was more lettuce then prawns or avocado
Helen Johnson . 2024-04-20
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Had a fab dinner there. The pit burger was delicious and my husband loved the ribs. Our waitress Laura Spicer was great - very rare to have such a happy waitress nowadays! Will definitely be going back again.
Lucy C . 2024-04-19
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We usually love Arbs, perhaps this was an off day but food was "tired", overcooked and heavy.
Anna Collins . 2024-04-16
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Lovely food and lovely service :) steak was well cooked, and I’m quite picky.. very happy. Chilled atmosphere, but great vibe.
Jessica R . 2024-04-15
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Superb food and service from a delightful aimee who served us will definitely come here again probably bring the family
Mac M . 2024-04-14
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The service is always amazing here. The staff are lovely and always attentive to your needs as a customer.
Aaron Lowe . 2024-04-14
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My personal experience at Arbuckles was disappointing, I have a milk allergy, with only a handful of options it was hard to choose. In the end I had to ask for a mix match of meals to find something to eat. It makes you feel like I was causing problems for the chef. I would like to see more of a variety of meal choices for all allergens. Baring in mind a milk allergy is quite common it is disappointing to see such little variety.
Hannah B . 2024-04-13
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Fantastic service from a very bubbly first class server. Incredible patience . Eni was amazing. If I ran a restaurant I would be thrilled to have a team member as professional as her
Jason D . 2024-04-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My wife and I went for a three night break to Ely and visited Lev Spice Indian restaurant on the first night for the Tuesday night banquet and wasn’t disappointed , lovely food , great service, lovely hospitality ; friendly staff . We enjoyed it that much we dined there the following two nights . We will definitely be back again, do yourself a favour if you like Indian food get yourself down to Le Spice , thanks to all the team for making our visit to Ely special .