Anchor Seafry in Medway

ordered at 5.30pm, stated delivery time was 39 mins. it took 85 mins, hence the meal was luke warm rather than hot. usually much better service.

i have used the shop several times but wont be going back.i need the gluten free options but find being charged extra ie 16p for a portion of chips that just get cooked in a fryer that only becomes gluten free for 4hrs a week.also no prices are displayed for any gluten free food which means a shock when you pay.no longer a place to go.

Staff are not particularly friendly and prices have rocketed. Food doesn't warrant the price increase

Was lovely as normal but curry sauce was missed which was paid for

The fish very poor quality loads more batter than fish hardly no fish in it at all very disappointed with the fish worse piece of fish I've ever had normally ok from there there wasn't even a kiddies hand full of fish very poor

I will never order from here again! the chips were stone cold and my curry sauce was cold and congealed. Not to mention my batter sausage being severely undercooked and soggy. I’m very disappointed in the quality of this food, clear to see that this company has gone down hill.

Tasty fish and chips with mushy peas in a box like at the sea side. I ordered a small portion but there weren't any so they gave me a large at no extra cost. Thank you.

a little bit cold and fish seemed a tiny bit over cooked but still very tasty and chips crunchy outside lite inside. mushy peas smooth wish could have a option to add mint to them. will be ordering from here again

Best fish and chips in this area. Always good quality and great portion sizes. Always our first port of call.

the delivery time kept being changed. the delivery driver was wandering around with multiple orders in his hand whilst phoning me to tell me he couldn't find me (as he walked past my house, clearly lit, and no other driver has failed to find before) my 2 large fish by now were cold and the battery was like rubber, as was the rest of the order. never had food like this before from this restaurant.

Apart from small hip up at the start my meal was very nice

It's a nice place with tasty offerings BUT!! you pay top dollar for small portions especially with the chips.

Was late and food was cold most probably won’t use again used for a long time but seems to gone down hill

Original delivery time was 7.20pm. Order actually arrived at 8.15pm. I had to go out & find the driver as he went to Tyne Close, not Trent Road! Although the chips were hot & fresh, the scampi was barely warm.

the fish and chips were fresh and delivered quickly. highly recommended, would defined order again

got delivered someone else's order and just eat/ the restaurant don't want to do anything about it. no new order no refund. ridiculous customer service

Always run out of something - tonight was curry sauce!!!

The food was disgusting. It wasn’t fresh, the fries were old and hard and the pie tasted awful. If I could I’d give it zero stars. It was a waste of money.

Food is cold, not fresh and the texture of dog food-do not waste your time

Grew up around here using this place was good. Current owner and most of his staff seem arrogant, ignore you when you come in and leave you waiting like their time is worth a lot more than yours. It's happened a few times, not just once Hopefully it gets taken over by better soon. Must say the young Asian lad serving was fine and courteous.

Not very nice. The fish was places skin side up on the chips which meant all the batter came off when turned over! Saying that neither of the fish had crispy batter anyway. Don't think we'll be ordering again from here.

The chips were too expensive for the quantity received and the quality of them was poor too 😞 they didn’t taste or feel fresh, lots of dark/ black marks, I ended up picking through the chips to find good ones. Please benchmark your chips against your competitors and you will see for yourself. Also, batter should be crisp and crunchy, what I received last night was soft. I’m sorry to leave this review and I hope my feedback helps you improve quality 🤞🙂

It was a bit cold unfortunately

Really nice food wouldn’t order from anywhere else 👌

lovely A1 thanks HAPPY NEW YEAR

the driver was rude. called to ask if could come too door we was already at door waiting. he then sat in his car bibbing the car hooter. when he did get out he wanted us to go to him to get the food. there are 5 steps up from road to our garden .lazy

Good service hot freshly cooked food

Yesterday ordered large cod and small chips. Well I got a large batter could not find the fish chips not the best I've eaten and to top off I received a service charge £2.25 just for using the shop. It was a takeaway. Well not be back.

All good except drink included within the meal deal was not delivered!

Food was cold and the drink was missing.

Small fish when I ordered extra large so I will not order again unfortunately

10 for pie chips and sauce. Cold chips cold pie and I turned up not long after opening.

Everything was cold and was missing items

No fault of the person who delivered the food at all, but the food was not good. Arrived cold and the burger was over cooked. Delivery time was constantly pushed back so i would have expected better quality. Cant fault the driver.

Fantastic food, arrived lovely and hot great quality and quantity. Will be using again for sure highly recommend

Food was so late it arrived cold. Not a reflection of the restaurant. I rang them and the had sent it out 20 mins before I rang. 10 mins after that the food arrived (after another delivery) and was barely luke warm poor delivery organisation from just eat!

Good quality and taste on the food delivered in a timely manner, only down side was the pin asked for!

Lovely gluten free chips. Would love it if they could do gluten free battered mushrooms.

Driver had a few orders in same bag, wasn’t hot when we got our food. It was obvious by the temperature that he hadn’t come straight to us. But the order was all there and driver was polite. I think in future I will collect as food is usually good from here.

Good food and friendly staff well worth a visit

preordered food earlier in the afternoon due to previous late deliveries but this order was 1hour and 11minutes late and the wrong items delivered ordered steak and kidney got steak and onion which was not good very poor service tonight

It was late the first time, but on time the second. It was very tasty, and made a nice change from the normal takeaways! Will be buying from there again!

Normally it's great but unfortunately had some cod roll and it's was horrible and mushy and the batter wasn't great, ended up with a bad stomach!

delicious. crispy batter on fish. not greasy at all. arrived piping hot.

The worst chips shop I have been to chips was like mash potatoes fish cake was burnt sausage cold said last time i went a would not go again lesson learnt be aware people

Food was cold - perhaps it might be due to the delivery man arguing that he needed a code, I said the only number I have is an order number which comes with confirmation, but 10 minutes at the door arguing I lost my temper and snatched the bag and gave him my receipt and said I’ve had enough my food probably ruined- he was still outside my house 10mins I contact restaurant and she said her husband will ring me back but heard nothing back so I won’t be ordering anything until this is sorted

Was asked for codes on an app before he would give me the food which I couldn't find.

Everything was brilliant. The rock batter was crisp, the chips were lovely, and the gherkins were huge.

wonderful delivery man friendly and helpful being as I am house bound and live alone it's nice to meet a nice person very nice meal A1 thanks

I ordered the food at 4.30 and it got delivered at 6.02 the delivery time just kept going up and up. last time I ordered from this restaurant they missed off an item but did rectify that issue so I thought I would give them another try but honestly the food was average both the fish and the chips were chewy and tasted like they had been reheated. They won't be getting a 3rd opportunity. As for just eat you need to raise your game as far as delivery is concerned

As always, food was great, delivery was on time & food was hot

the fish was hot but the chips were cold and not eatable. the delivery time kept getting changed and was getting longer each time

Been using this chip shop since the early 90s and admittedly its been up and down. Sadly the last few times I've been in the Uber Eats deliveries seem to take priority over physical customers in the shop. Tonight it took around 25 minutes from ordering to leaving the store. Meanwhile the delivery drivers were coming and going while the queue got longer. Food was good so no complaints there but just a shame the customers aren't put first rather than some bloke with a cool bag.

Very generous portions, good value for the money, scrumptious.

Great staff, food is really good, probably one of the best chippies round here since Kevin shut down on the Kestrel Estate a few years back. Recommended 👌🏽

Your driver drove into the close but parked up out side another person's home for several minutes, I stood out side my home with a torch and porch light on then your driver parked up, I had to put my order into our airfryer it arrived cold. Not good after I had sent a tip for £2.

there was no notification that order was on its way. when it arrived the order was missing 3 gherkins. the fish was hard and not nice. very dissappointing

Lovely as always, and friendly lady delivery driver. 10/10

Really disappointed this time. Both me and my partner barely touched it. chips undercooked, fish extremely oily. Seems like hit and miss these days, never know what quality you are going to get.

Food was freshly cooked and really warm.

Was quite disappointed this time the batter was not nice at all it was flat & tasteless as if too much flour was used which really surprised me because yous guys are usually on point. Was also a curry sauce missing from order

As usual, all round excellent servie

No taste at all and all food are messed up with oil

The food cold I have already reported this on the day am still no refund

Food was good as usual but didn’t get my drink that was with my meal x

Absolutely shocking, items missing and refused to deliver or refund order. Never using again.

Charged for someone else’s meal - much bigger order than mine. Undercooked chips and enough raw onion in my burger to give indigestion to a whale. I applaud the business for hiring young people, but please make sure they’re competent.

Unfortunately, this time the chips were undercooked and far too much salt to the point where they can not be eaten.

I want to say a huge thank you to the Manager of Anchor Seafry. My order was mixed up,.I telephoned the shop and matter was resolved. The chips were perfect and the sausage and burger was hot and delicious. Thanks so much ☺️

Never turned up staff very unhelpful and wouldn’t phone the driver or give me my money back. Avoid!!

food was great, delivered 20 mins after pre ordered time, but then allow half hour anyway so not all bad.

Excellent service from this restaurant, no complaints

The best Fish and Chip restaurant in Kent. Always serve the freshest fish. The staff are always helpful and polite I have no hesitation in recommending this place to everyone. They also have a cafe/bistro next door​ great for pizza burger full English breakfast etc.

Turned up on time, and the food was lovely

Food was ok, chips weren't great. Order was missing items, called to let them know, but was basically told there was nothing they could do. Disappointing.

Food was lovely .. but we ordered meals with drinks .one drink didn't arrive, lady on phone said a manager would call to resolve but still no call

Been multiple times, always friendly and polite quality of food is always excellent

Definitely one of the best chippys in Chatham! 😋 Its like going back in time when I was a kid with this place as over the years chippys have gone downhill and nothing has came close to how amazing our little local chippy was till I came across this little chippy shop in lordswood! They are definitely the best place for Fish and chips in the medway and I've tried them all 🙌

9 times out of 10 I get chips from here they are absolutely spot on! No problem with the service and the place is clean and tidy.

As much as I love my gf Tuesdays I am not going to pay £35.00 for 2 cod, 1 chips and a curry sauce anymore, it’s too expensive

Good quality food with friendly helpful staff. Highly recommend

delivery times kept fluctuating, chip's were quite hard fish was poor and the batter was very stodgy. I'm really disappointed I have used this fish and chips shop for many years. l hope they were just having a bad day.

Always kind and welcoming to customers and take there time to make sure they get ur order correct and food is always hot and fresh

Best fish and chips ive had in long time,my kids said like being at the seaside,so tender full of flavour delicious 😋 deffo using again

As always. Great Fish and chip meal. Thank you again. Best in the Area

This family run fish & chip shop always provide friendly service. They always look after their customers.

The fish and chips meal from Anchor Seafry is the best there is; always cooked to perfection, good portions and arrives in the most amazing packaging! 10 out of 10.

Good service and tasty food. Friendly atmosphere.

Manager is very nice and chatty. The general atmosphere is very nice and usually isn't too busy. Food comes out quickly. Great place to go for a fish and chips in Medway

Great food and great prices! Won’t go anywhere else!

Lovely staff. Really nice gluten free on Tuesday.

Amazing service and the food was delicious. Would highly recommend! Great prices aswell.

As a family we have been coming to this fish and chip shop since I was a child as the portions are generous and they are very tasty.

Just ordered the usual from the only chippy we use. Quick service and lovely hot fresh food as always. I cant fault this place!

Friendly staff fantastic food freshly cooked all the time I would recommend to all my friends and family,please keep up your fantastic food and service thank you to all your staff

Awful, batter not fully cooked. Had 2 meal deals and only 1 can of drink was in the bag when we got home. Very disappointed.

Chips look as if they have been reheated and not hot has gone downhill used to very good

food quality not good at all certainly not value for money, fish looked like it was from the night before, very dry outside and in had to soak it in vinegar. chips were shocking once again like leftover scraps. we used to love eating in when the restaurant existed but this left a lot to be desired. won't be ordering from there again.

The delivery was on time, the food was delicious and at perfect temperature. Will definitely order the fish meal again from Anchor Seafry.

usually the food quality is very good however this was possibly the worst fish and chips I've had from them the chips were scraps and the batter was soggy. the food was cold however that is because the courier did not follow the directions given and spent too long finding us. not happy