AMT Coffee in Newcastle upon Tyne

Decided to go through ticket gate early as it looked a nice place. Downright disgraceful service at AMT Central Station Newcastle. Menu at the door and was looking at it. Woman asked us to move in as automatic door kept opening. I turned the cardboard menu on top, that was facing the door, and the woman aggressively turned it back and when I said I reading the menu stated shouting and saying there is another one around the corner. Terrible horrible way to speak to a customer. One who didn't bother. In reply to your response. There was no kindly asking at all. Plus I didn't mind that at all. It was when I turned the cardboard menu to see it and you snatch it and yelled at me to look at the other menu. The one around a corner which I had no idea was there. That is when I started to raise my voice. But you can try and put it on me, I know what happened.

Consistently (for years) the best coffee to be had in Central Station. Handy location on both sides of the ticket barrier too. Much nicer than the 'big chain coffee' places. Super friendly staff too.

Great coffee, friendly helpful service. Thanks Dana and Trish!

Best coffee in Newcastle station, awesome service provided by Frank🤩

Lovely staff and great coffee, with a delicious pasty that was still warm whats not to love. Tried a new roast from York and it was pleasantly smooth.

Fantastic coffe and hospitality

Exactly what I’ve needed from my morning coffee. Fraur and I we had nice conversation about the coffee.

Great Service & attainment. 100% recommend

A bit pricey but very good coffee and service.

Frank was very professional and made a point to make me feel welcome

Frank at the Newcastle branch always greets people with a smile, quick service and good coffee. A happy start to people’s commute

Went in early and the atmosphere was warm, welcoming and efficient, all because of Frank! Wonderful conversations, great coffee (the recyclable cups can be better) and the almond croissants are incredible. Thanks for making the journey and my day nice, Frank! Hope to come back again.

Nice coffee for the station, good place to go if you’re getting a train. Thanks to Frank for your pleasant and friendly service. Cheers

Bought coffee for our trip at AMT coffee today. The very kind and friendly Frank served us with delicious hot cafe lattes. He was so efficient and the coffee perfect. Thank you! We'll see you again :)

Worst experience from Cashier/Service person on August 24th 2024 11am at NewCastle upon Tyne Central station...no service mindset

Even early in the morning, Frank was cheerful and gave brilliant service. Would definitely recommend :) Thank you!

Darin was our server. She was great. Friendly and quick service. We had cappuccino and iced latte. Super smooth coffee, hot and nice quality paper cups.

Popped in for a coffee early on the morning....met with a friendly barista (Frank) and got a decent cup of coffee with an explanation of which roastery the coffee came from. All good.

I usually come to AMT before every train for the quality of their coffee. This morning I got a Mocha made by Franz and it was made perfectly, best way to start the day! :)

I have been a customer almost every week for years, but today the server tried to give me a coffee that had been left by someone else which was insulting beyond cheeky. For almost £4 for a coffee, I expect better.

Really great food and super friendly staff, really a delight to a busy morning

Often stop here between trains and staff so pleasant and efficient and excellent coffee. Enjoyable and good. Thank you very much for lovely place moshe schmahl

Super friendly service- Nadiah and Daria? were both really helpful and cheery 🙂

Nadie was really lovely, quick and friendly service had a delayed train so was perfect for a wee coffee right by my railway and to keep an eye on the platform

Adorable train station and Frank was quick, polite and funny. 5 stars coffee was great too.

Both Daria and Traus was very kind and lovely. Very friendly as well. I would definitely love to visit them again.

Great coffee. Frank was quite friendly :)

Wow! I just had a Hot Chocolate today and Manager Bea smashed it😃.She’s very Nice,Professional and Friendly as well.Highly recommended for everyone!!Atmosphere is Incredible!!!!😊

Super friendly and great service

There’s a very pleasant atmosphere at AMT Café. The staff is incredibly friendly and always smiling, especially Nadia, who helped us with a big smile. I highly recommend this place and encourage you to visit the café if you’re at the train station in Newcastle. ❤️

Fast and efficient service with a smile and great coffee.

Very good coffee and a nice Gluten Free Chicken sandwich. Extremely friendly staff.

Frank at Newcastle central station is great and so knowledgeable about coffee. We talked about the trial of a new local coffee from Yorkshire which in our opinion was really good.

Delila and Frank were great! Best baristas ever.

Both Bea and Traus are always super kind! I normally stop here before my travels, the coffee is very good, they are always super fast and the location is excellent (right next to main screens, so I can make sure I’m on time whilst relaxing with my coffee).

Lovely people, service and coffee is amazing 🙂🙂

Great coffee shop, perfect place to grab a drink for the train. Dog friendly and we got a pup cup!

Great coffee (Yorkshire coffee beans, who knew Yorkshire did coffee) but it’s amazing coffee, smooth & great taste. The staff are really nice too :)

Frank was very friendly and helpful. He told us about the gluten free options. We were in a hurry to catch the train. Frank was efficient and the coffee was awesome.

Frank and Beata doing great job. Always happy, nice to customers and always full of energy. Well done guys ;)

Frank & Bea Beautiful stuff 👌 The service is magnificent Love my latte coffee morning everyday 😋

Great coffee and friendly service as always.

Great helpful, friendly service👍

My favourite place to get a coffee when I'm travelling from Newcastle. The coffee is wonderful (I usually have the oat milk latte). Served by the cheerful Alex this morning, when I was on an early train - a positive start to a long day!

Amazing service and coffee! Thanks to Mark and Frank, they made our day!

Service is great, let you know before hand how long it takes which is very helpful locating in the train station. Recommend.

Very friendly member of staff behind the counter. Not only providing friendly service with a smile, but looking out for his customers beyond the confines of the establishment- I left my bag outside whilst grabbing a coffee and he kindly told me to move it inside else it might get moved by the security etc! Lifesaver!

Frank at newcastle station I wish I could give you more thank 5 stars. You saved a coffee holic from a bad migraine. So thank you 😊

Thanks for a great Cortado Frank. That’s the best coffee I have had since I arrived in the UK!

Great service and always great coffee. 👍

Great service from Alex. He was extremely helpful and efficient!

Wouldn't bother again. Lids don't fit do you can't walk off with them. Asked if there was a different one told no and it wasn't servers fault although he had just sold drinks to us.

I met Franco on Friday before I boarded my train back to London, excellent coffee, and enjoyed chatting with him.

Brilliant service, a lovely iced espresso and a nice chat about Greek frappé with barista Alex was a beautiful start to my journey. Couldn't have been better!

The best coffee in the station! Alex my server, was very pleasant and cheerful

Service from the gentleman was excellent. Very in touch with allergies! Coffee was perfect a d my friend had a delicious, fresh croissant. Thank you for your kindness!

Great start to my day having a lovely coffee served by polite friendly staff Bea and Frank , will return

Great service from Alex , top guy

Great coffee and lovely service.

The guy who served me was a really helpful and friendly barista called Alex. Great coffee and service! Would recommend.

excellent service excellent food by Bea and Frank

Lovely flat white with cocunut milk and smoked salmon sandwich. Staff are super friendly - nice chatting with you Frank 😊.

Nice friendly place on Newcastle Station. Alex and Frank are good and helpful, good coffee too

Can only say great things about our barista frank, he was especially lovely and kind

This is a really cool little cafe in Newcastle Railway Station. Frank was particularly helpful and couldn’t do enough to help or be of assistance. They have a great variety of delicious sandwiches and snacks and the coffee is amazing! Its definitely worth a visit

Great coffee and friendly service early in the morning!

Delicious chai latte and almond croissant. Friendly, helpful service too. Nice spot to pause and take a breath in your busy day.

Very quick and friendly service from Frans this morning when getting a coffee before an early train

Lovely little cafe in Central Station, Frank is a super friendly face first thing in the morning!

This is a gorgeous little coffee shop with a great choice of food and drinks. Reasonably priced. The staff are adorable ❤️

Very quick and friendly service from Frank today. Will be back next time I’m in Newcastle

Alex was incredible, lovely service and smile! Will be back again for sure!

Cheery, friendly and great oat milk flat white. Great start to my journey!

Recently headed through the train station and had the pleasure of enjoy a coffee here. Staff was friendly which i didn’t expect at the train station honestly, service was prompt, and the coffee was tasty. Thanks Alex and Amy for making it an unexpected highlight of my day.

Thank you, Frank for excellent customer service and delicious coffee to start my day off with, after oversleeping and almost missing my train. The coffee was strong, yet smooth and tasty, and hot enough to accommodate the oat milk without becoming bland.

The coffee served is lovely and supports a local roastery. Bea and Frank serving you are very polite and friendly.

Really nice coffee from Yorkshire

Friendly service from Alex. Thank you for my coffee 😊

Excellent coffee and Frank is a lovely face on a cold morning!

Great staff! Coffee is good too!

Great service from Frank today. Thank you for being so obliging

Lovely Cappuccino made by Bea this morning and fantastic service from Frank.

Be And Frank were handling things very good!!

Very good coffee good. Food and friendly staff Bea & frank very friendly and very pleasant, Best coffee and food at Newcastle train station. I would highly recommend

Lovely service, premium columbian roast coffee, thanks guys ☕️

The coffee and Refreshing drinks are delicious

Thank you Bea & Frank for a great coffee. Friendly and quick service!

I recently had breakfast innNewcastle station. Bee was such a lovely man and really passionate about the coffee shop. Really friendly and great coffee too!

Had one of the best flat whites here, totally recommend to go here for your coffee fix. The gentleman who served me gave excellent customer service!

Perfect coffee and lovely people

Lovely coffee and Frank was great. He even checked that I had enough time to catch my train when I ordered a toastie. I don’t think I’ve ever been asked that before when buying food at a train station. I appreciated that

Frank and Bea were lovely, speedy and overall give a great and happy service. just what people need when they’re about to catch a train! 🙏🏻

Friendly staff - nice coffee - support local coffee roasters. All good. Thanks

Friendly atmosphere, kindness and good coffee. The best place to enjoy a coffee while waiting for your train

Great coffee today before heading down to London. Waaay better tasting than a particular coffee shop a few doors down 👀. I was served by Frank who was friendly, personable and just had overall good energy :) great start to my trip.

The staff here are amazing, soo friendly, Beatrice provided excellent service. Would highly recommend 🙏

Frank is very friendly. The new beans are lovely too.

Loved my hot chocolate and sandwich. Nice people and quick service.

Top barrister alex coffee amazing will come again Thanks Andrew and Anita x

Lovely coffee. Frank the manager, very friendly and knowledgeable about coffee!