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3.5

Based on 52 opinions finded in 1 websites

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Nº 1040 in 1366 in Kensington and Chelsea

Nº 172 of 219 Other cuisines in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..cream
Score
OpinionsNoteTripAdvisor523.5

comment_iconOpinions

Best gluten free ice cream I've ever had. Dozens of choices of flavours in either a tub or cone (gluten free option available). Definitely visit again next time I'm in the area

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robd4hd . 2024-10-23

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I convinced my daughter to try this with me (she does NOT like ice cream). She lived it and so did I...the perfect treat on a warm day after Portabello shopping. You can pick your flavors a d it's presented in a beautiful flower shape! Perfect and delicious!

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sharont413 . 2023-10-31

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Loved the different and unique flavors - thankfully we didn’t have to queue and had our gelato fast - wonderful treat after walking around Notting Hill!

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nowpacking . 2023-07-05

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Hopefully, mine is an exception, but I got this micro - supposedly medium - cone with an unpleasant follow-up. The person who served me did not remove the paper from inside the cone, which I realized while I was having my expensive ice cream. This can happen. The irritating part came when I went back to the shop expecting a new cone. The manager gave me a new cone but decided to fill it only halfway based on the fact that I had eaten the top of the other one with the paper! I did not get this pathetic logic immediately, and when I protested they made me feel as if I was trying to take advance of the situation. I will get over this ice cream trauma, but, I mean... really? Any normal shop would have apologized and, of course, make a new ice cream.

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NorthStar27920691213 . 2023-04-04

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I dont usually comment on places but Ive had great experience there. Nice, helpful, polite people👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

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Edwyn Wilson . 2022-12-19

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Incredibly friendly staff! Decent ice cream and coffee. I have come here often over the past few months, always great service

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John Acklands . 2022-12-19

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GREAT service, GREAT location & GREAT Ice Cream!!! A bit pricey, but it's worth every penny. I'd love for them to have a branch in Birmingham.

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S11NNY . 2022-09-04

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est waffle and Hot Chocolate you would wish for especially hot chocolate " it is magical " ❤ at this time of the year and above all this we enjoy being at the nottinghill branch due to its amazing staff especially Arpita and Danny the manager , they are and assets to the company , thank you so much .

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342mayi . 2021-12-03

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My fav flavour - wierdly so. It's lovely. Gettting a wee bit expensive I think, but quality fab. Friendly and helpful staff.

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Turtle5954 . 2021-08-29

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Walked past on Sunday 12 of July at 12:08 midday and simply asked if there was a toilet, and the response from the lady was “Of course we don’t have a toilet!”. All she simply had to say was no, the manner in which she spoke was terrible. I’ve been to other branches and they have been lovely.

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yemio685 . 2020-07-12

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I popped in for an ice cream yesterday around 17.15, and I stood in front the ice cream display smiling to one of the member of the staff and waiting for her; she ignored me carrying on with what she was doing, which is totally understandable but I expected from her to tell me something like: "I will be with you in a minute", but nothing, she seemed annoyed because I was there. And she kept this attitude even while she was serving me, even though I was kind with her and very quick to choose the flavours. It seemed like she couldn't wait for me to leave! And totally I stayed there no more than 5 minutes! This is the worst behaviour to have with a customer, especially with a new one. In my past I used to work in a coffee shop and I know how stressful it could be dealing with people, but for sure I am not a diffult customer indeed! The ice cream was really good (a bit expensive, but I assume it was average based on the area). I will not go to this Amorino branch never more.

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Martina8619 . 2019-11-24

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I went with my friend to buy an icecream after i leave i recognize that i was charged twice and when i called them no one answered, now my flight has came and went back to my country.

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mouhamad j . 2019-10-14

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Lovely ice cream! Fabio has been very helpful with my choice of ice cream and very friendly! Even persuaded me to buy a macaron, which was delish!

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allap936 . 2019-09-14

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Great staff, super friendly and helpful. Nice ice cream!! Will be back. Hazelnut and dulce de leche is delicious!!

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M3868WOjonm . 2019-08-16

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Wanted ice cream and was in the Notting hill area and noticed this on goggle maps. We were not disappointed, very good service, friendly and happy staff. The gelato was very tasty and was much needed after a lot of walking. I had the pistachio and blueberry cheesecake regular tub and at £4.90 it’s quite expensive but you have to pay for quality. We will return when we’re in the area again.

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Who8MySteak . 2019-07-28

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Fabulous ice creams in a shape of a flower: each petal has a different flavour. My son’s favourite is hazelnut, which I must confess is divine! They have a few shops across London.

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Sarah K . 2019-07-17

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You know that scene in Love Actually, where Rowan Atkinson's character, Rufus the jewelry salesman, is going over the top in the embellishment and packaging of The Gold Necklace? Getting gelato tonight was a bit like that... in fact, that is all I could think...

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Je-m-appelle-SWC . 2019-06-03

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Lovely sorbets, plenty of choice and delicious macaroons. A tad expensive but well worth it as a treat. Got peculiar looks eating ice cream in the freezing cold! 😂

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vivivavavoom1 . 2019-01-27

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We went for a coffee and tea. You can sit in the back or at the little bar. She wanted to order macarons. Never been a big fan. But now I am!! Raspberry is my favorite. Delicious. Fresh and full of flavor, not anything like...

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flitterfever . 2018-11-24

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The presentation of this cone is very particular and funny! You can choose all flavours you want and the ice-cream is not bad! I really like it!

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Roberta L . 2018-09-04

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Natural (and not artificial or overly sweet) and deliciously tasting ice-cream and sorbets. I really like them. Prices are a bit high, but that's London. The smallest cup is already quite big. My boyfriend and I usually share it. Would be great if Amorino offered...

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Kensingtonfoodiegirl . 2018-08-31

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I have to say that this is now my number one ice cream shop in Notting Hill Definitely the best ice cream I’ve tasted in a long time. Not terribly cheap but quality costs! Recommended

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PerryO663 . 2018-07-05

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Visited Amorino Notting Hill yesterday and was appalled at the customer service, or rather lack of it, our party of 4 received. When we arrived there were just 2 people being served so we went to the till, placed our order and paid. We were...

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Janice P . 2018-05-13

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I have visited Amorino in Porto but did not realize they are an international chain. And a long line on this warm day in London but the selection was bountiful and tasty.

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D P H . 2018-05-05

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This gelateria was empty on a cold day, but the selection was very tempting and well displayed. I normally stick to fruit sorbets, but decided on a selection of ice creams - absolutely delicious dark chocolate, pistachio and caramel.

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Michael B . 2018-03-12

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I’ve been here two times with my three kids and unfortunately both times barbora served me and she has 0 customer service her attitude both times made nervous Normally I go to snowflake but for some reason they are close now and I had to...

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Relax757613 . 2018-02-24

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We went there for a tea with crepes. Such a bad idea! The sour-faced young man that took our order probably was not aware of the basics of customer service; did not seem to care at all. Afterwards, when we asked for the toilet, his...

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Michael S . 2018-01-14

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Went here straight from the Fish House down the street this Thursday night. Kids wanted to go...I was stuffed, did not think I could eat a bite. Glad I did...can’t recall the gentleman’s name, but what an artist..knowledgeable and patient! My new favorite two flavors...

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4KidsLuvTravel . 2017-12-29

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These guys were so nice - they went out to the shop specifically to buy me soy milk as they'd run out and gave us complimentary macaroons too. Really lovely servers and tasty vegan hot chocolate :)

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helenkV4085UN . 2017-12-09

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Came here over the weekend as this place was recommended to me by a friend of mine who knows some members of staff. Luckily I came right before a big group of people, so I was served really quickly and found a space to sit...

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Stella C . 2017-12-05

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Coffee is really good but all the staff seem very slow. Took them ages to get our order right and even longer to make it.

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Imran B . 2017-11-04

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Really good service and nice staff, great icecream, really cool presentation; the ice cream looks like a flower! A nice selection of flavours, the vegan chocolate sorbet tastes better than the standard chocolate icecream, so I recommend trying it.

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Danny D . 2017-10-27

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The affogato that we received is a very distant relative to the one advertised on the Amorino website, picture added. Rather than the attractive glass and saucer advertised this was in a thin plastic cup with a plastic spoon. At a cost of £6.50 our...

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ysa1772 . 2017-10-23

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They have a wide selection of ice cream and sorbets. The dairy free sorbets are just as delicious as the ice cream.

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setravellerLondon . 2017-08-20

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I looked up about Amorini because we were charmed by this discovery during our last hours in London on Friday 11th August, around noon. We discovered the place walking through Portobello and Notting Hill. The concept was lovely and the young lady really created a...

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AlainQ1966 . 2017-08-14

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Came here this week for an ice cream before heading to Portobello road. I had the "l'inimitable", hazelnut and dulce de lèche, all were very tasty. Service was really good, I was served by Vincent. Lovely customer service.

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Fsimone92 . 2017-08-10

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I went here few hours ago. The staff whose name is mina was terrible. Here was the worst experience I've ever had. She was really rude. She said "bill" so we showed her but she just took away and never gave it back. We pointed...

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dahyeonk2017 . 2017-07-01

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That is not Italian ice cream!! The ice cream is not creamy as it suppose to be!! I have chosen amarena and stracciatella, no taste at all!! Service very bad! and staff very unfriendly!! Never again!!

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manu09052014 . 2017-06-11

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why treat yourself with flowers when you can have flower shaped ice cream? I can't wait to take my mum there as she's never been more excited about any food photo I sent her.

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Adriana S . 2017-05-25

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I visited Amorino for the first time today and though the ice cream or sorbet may be highly rated the customer service is not. There were 3 staff members and only one serving. Also only one person in front of me-yet I was left waiting...

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Appletreez . 2017-05-05

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Ok sorbet, unfriendly man at the counter. Would find another place for coffee an ice cream next time

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Tone P T . 2017-02-18

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Gelato here is sightly pricey (£3.50 for one 'scoop') but it's worth it for the occasional treat. They use a cool technique to spoon on the ice cream so that it looked likes a flower shape; which is quite pretty. You can also have as...

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Natalie922 . 2017-01-24

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