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3.3

Based on 288 opinions finded in 2 websites

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Nº 1095 in 1309 in Cheshire East

Nº 27 of 45 Pizza & Pasta in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..garlicsaladpizzachickencookedmeatribschillicheese

comment_iconOpinions

food is awful mate don’t bother spending your money. ordered chocolate cake and instead got sent frozen profiteroles. Both pizzas came cold and looked as if they’d been made the day before.

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Hannah S . 2024-08-16

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Great food here. Obviously if you order during busy times more of a wait for delivery. Personally never had delivery issues, food always really good. Had several take outs from italiano. Best kebab / pizzas in chorley! Personally i would ignore negative reviews!

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mark b . 2023-12-22

MORE AT TripAdvisor

Very rare I do a negative post ordered direct on their website - Italiano’s we have used quite often over the years and normally been ok. The odd mistakes been rectified which is fine. I get mistakes happen it’s how you deal with it when it happens. Tonight ordered large mixed kebab/chicken burger meal - we collected this Never again will they get my business rude/obnoxious refusal to correct a relatively small order that was given to us and was wrong. Ordered Chicken burger - we got a beef burger no chips no salad chilli sauce not ketchup ! Pepsi not Diet Pepsi my son couldn’t eat it. Tried to say it’s what I ordered NO IT wasn’t - refused to correct it so I lost my temper. It’s not even about the error it’s how your treated Kebab not great like chewing cardboard not the hottest And this is why they have lost a long standing customer today. Italiano shame on you!

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Jennifer . 2023-06-30

MORE AT TripAdvisor

Had to go to Chorley Italiano as the one in Horwich was closed and this didn’t disappoint , we ordered 2 calzones with chips and it was very good. We will call again 👍🏼

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MUFC Gaz . 2023-06-30

MORE AT TripAdvisor

Always excellent cannot fault it delivered on time food always hot what more can you ask for thank you

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Barbara H . 2023-05-09

MORE AT TripAdvisor

Best takeaway in Chorley!! Would definitely recommend going here. Food always hot and tastes amazing. Wouldn't go anywhere else

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Sunshine05123011103 . 2023-04-05

MORE AT TripAdvisor

I'm really impressed with the service. I ordered and with in 30 minutes the food was at my door. Calazone was so good. I would really recommend.

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Ellakate16 . 2020-04-30

MORE AT TripAdvisor

Absolutely appealed with the serve waited ove 2 hours for an estimated delivery between 30-50 minutes. When trying to call, the line is constantly busy. Very poor service and wont be going again.

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ceirac . 2020-04-25

MORE AT TripAdvisor

I am a regular reviewer, feel its time to put it across how good this place is, read the negative negatives, puzzled. Large chicken kebab with choice of sauce served separate, salad on the side as well, best in Chorley, large chunks of fresh chicken, wow, burgers ok, not as good as some in Chorley, but use their own website, , anything over a tenner free delivery, and a free side dish, every time go for the fresh salad, superb, Chorley is better with a place like this to order from. Value for money, use their website.

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chorleyboy . 2020-03-27

MORE AT TripAdvisor

We ordered at 4.10pm & was told the food would arrive at or around 5pm. It arrived at 5.10pm which was great. I had the Quattro & all four segments were very tasty. My partner had the meat feast & she was very happy with it. My daughter had a margarita with extra sweet corn & pineapple. She said it was delicious. We were given a free garlic bread with tomato which, to be fair, was average at best. No photos as we were starving & we tucked right in

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ChrisA954 . 2020-02-27

MORE AT TripAdvisor

I ordered a delivery to my hotel in Chorley - I decided to wait in my car in the car park to make it easier for the driver when he arrived, Italiano advised a 1 hour wait, I went to the car park 30 mins before my food was due to arrive, still waiting 1hr 10mins later I called just to check on my order - the person on the phone advised the delivery man had been and gone and called multiple times, I advised I had been waiting in the car park and honestly not one car had come in and stopped the whole time I was waiting and I had my phone on loud fully charged I had NO missed calls - the man advised I would have to pick up the order if we still wanted it which I was not happy to do, he then just hung up the call while I was talking! I called back to try and resolve the issue he then said I am cancelling your order and hung up the phone again. Absolutely DISGUSTING customer service, while NOT be recommending. They should be ashamed of themselves.

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JORDANM0718 . 2020-01-02

MORE AT TripAdvisor

I am absolutely disgusted with this place. They couldn't even give us the time of day and when we asked the man behind the counter ignored us then ask d do you even want your food. We paid. Waited ,2 hours to be racially abused. Disgusting humans and you couldn't pay me to go there

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NiallGammon . 2019-10-26

MORE AT TripAdvisor

I had the vegetarian calzone and i was impressed that i could add items . the calzone was big and delicious. Definitely great taste and great value for money. In fact i have done a little bit of research and this is the best veggie calzone in Chorley

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Minciecat . 2019-09-07

MORE AT TripAdvisor

I have been using the takeaway for the last few months and it has always arrived on time and the food is great. I wouldn't go elsewhere for pizza. Fantastic. The staff are lovely and friendly. Nothing is too much trouble.

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Margaret G . 2019-08-27

MORE AT TripAdvisor

Really bad service had to wait an hour for food burger was complete Wright off and wasn't good after waiting an hour for it and pizza cooked to long don't listen to what you say ie no sauce etc

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Jason G . 2019-02-28

MORE AT TripAdvisor

Normally go here at least twice a month. Nice friendly staff and the food is always good. Have tried various things off the extensive menu and never had cause to complain

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O6698IRpeterm . 2018-07-09

MORE AT TripAdvisor

Well I have tried this restaurant a number if times and the food is good when it arrives....although that is the question when it arrives??? When they have been late before I have complained so after not using them for awhile I have gave them benefit of the doubt for the lateness, well what a waste of time that was I wish I never gave them a second chance because I ordered food at 18:34 and food arrived at 20:15 absolutely a joke you need to get your act together

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Sharon D . 2018-02-24

MORE AT TripAdvisor

Sooooooo late. Kids starving and shattered waiting. Rang several times to be told only 5 mins away. What lies.

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ewoodgirl . 2017-09-28

MORE AT TripAdvisor

To be fair myself and family like there pizzas we don't eat many as were not huge pizza eaters , when we want pizza it has to be from here , in the past we have always picked up , tonight for the first time we ordered online for delivery, it took 2 hours to arrive, we kept ringing and kept being told 15 mins till the pizzas are with us we had no apology when they finally arrived, will not be using them again.

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kelliedanielle . 2017-09-20

MORE AT TripAdvisor

I have used american chicken alot over years not sure if its changed owners but that spice or marinate that is on the chicken kebab is disguisting and needs changing back.

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robert . 2016-10-16

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I have used american chicken alot over years not sure if its changed owners but that spice or marinate that is on the chicken kebab is disguisting and needs changing back.

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robert . 2016-10-16

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I have used american chicken alot over years not sure if its changed owners but that spice or marinate that is on the chicken kebab is disguisting and needs changing back.

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Robert . 2016-10-16

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Excellent pizzas ordered and delivered in quick time on a Saturday night too!

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Stuart . 2016-10-15

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Excellent pizzas ordered and delivered in quick time on a Saturday night too!

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Stuart . 2016-10-15

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Most of the meal was inedible, coleslaw was disgusting and probably out of date, chips were hard, hard to find any meat on some of the ribs. They even brought the wrong drink.

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Janice . 2016-10-09

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Food just ok Never got delivered kids drinks whit there kid meal And drink included in lunch box missing too

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Luca . 2016-10-08

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Most of the meal was inedible, coleslaw was disgusting and probably out of date, chips were hard, hard to find any meat on some of the ribs. They even brought the wrong drink.

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Janice . 2016-10-08

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Food just ok Never got delivered kids drinks whit there kid meal And drink included in lunch box missing too

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Luca . 2016-10-07

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Food was cold not very good,, lies heavy after a few hours :-(

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Arron . 2016-10-05

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Food was cold not very good,, lies heavy after a few hours :-(

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Arron . 2016-10-05

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Great service Came on time,brill !!!

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Carl . 2016-10-01

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Great service Came on time,brill !!!

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Carl . 2016-09-30

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First time using American & it was delicious! Food was hot, tasty & delivery was quick!

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Donna . 2016-09-21

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First time using American & it was delicious! Food was hot, tasty & delivery was quick!

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Donna . 2016-09-20

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we had an issue with the driver unable to find our house.. I accept these things can happen and they went above and beyond to ensure a fresh meal cooked and redelivered - the guy who came to our house was a really nice guy - thanks again great to see such honest and friendly people

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Wayne . 2016-09-17

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Food never arrived rang after 30 mins late not even started to be cooked

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Steven . 2016-09-16

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we had an issue with the driver unable to find our house.. I accept these things can happen and they went above and beyond to ensure a fresh meal cooked and redelivered - the guy who came to our house was a really nice guy - thanks again great to see such honest and friendly people

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Wayne . 2016-09-16

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Was a bit late but the driver explained there was a accident the food was excellent

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Paul . 2016-09-14

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Was a bit late but the driver explained there was a accident the food was excellent

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Paul . 2016-09-12

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Very good best burgers by far!!!

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nicole . 2016-09-12

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Very good best burgers by far!!!

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Nicole . 2016-09-11

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Very good best burgers by far!!!

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Nicole . 2016-09-11

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Delish as usual and early. Brilliant

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Lynn . 2016-09-03

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Delish as usual and early. Brilliant

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Lynn . 2016-09-03

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Excellent food and delivery earlier than expected time great service

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christine . 2016-08-22

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Excellent food and delivery earlier than expected time great service

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Christine . 2016-08-21

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Was very very. Good would Defo use avian

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danielle . 2016-08-11

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Was very very. Good would Defo use avian

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Danielle . 2016-08-11

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It hasn't been delivered and yet it says on the site it has

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Gary . 2016-08-04

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Didn't turn up! Not happy with this👎

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Becky . 2016-08-02

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I had very nice ribs from here at Xmas time. But since then I have ordered them again but they never have them. They should be removed from the menu as they don't do them. Saving my time and effort when I could be ordering from another takeaway instead.

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Simon . 2016-07-30

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I had very nice ribs from here at Xmas time. But since then I have ordered them again but they never have them. They should be removed from the menu as they don't do them. Saving my time and effort when I could be ordering from another takeaway instead.

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Simon . 2016-07-29

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The nan bread tasted like it was off , tasted very yeasty The meat itself was very dry The chicken kebab had barbacue sauce all over it so that went straight in the bin Use to really like this takeaway but will definitely not be ordering from them again

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Chris . 2016-07-21

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Really nice fresh food and speedy delivery. Will defo use them again.

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shaun . 2016-07-20

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The nan bread tasted like it was off , tasted very yeasty The meat itself was very dry The chicken kebab had barbacue sauce all over it so that went straight in the bin Use to really like this takeaway but will definitely not be ordering from them again

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Chris . 2016-07-16

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Well ordered my meal at 11:30ish and at 12:40. I rang to ask where my food was? They then lied saying they came to my house and knocked 5 times, Baring in mind I had been sat right next to the door and heard no knock, and our house has CCTV. Won't be using this take away again as they completely lied to me claiming to have been once...

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Sophie . 2016-07-14

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Well ordered my meal at 11:30ish and at 12:40. I rang to ask where my food was? They then lied saying they came to my house and knocked 5 times, Baring in mind I had been sat right next to the door and heard no knock, and our house has CCTV. Won't be using this take away again as they completely lied to me claiming to have been once...

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Sophie . 2016-07-14

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The order was 30 minutes late, the food was not up to its usual standard I have ordered from here a couple of times. The chicken was extremely dry and pizza and garlic bread very soggy not nice and an item of food was missing. When the food eventually arrived 30 mins late the delivery driver had no idea how much our order was to pay and stood at our door until i searched emails on my phone to find out how much I had to pay the driver! not great.

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Elaine . 2016-07-13

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The order was 30 minutes late, the food was not up to its usual standard I have ordered from here a couple of times. The chicken was extremely dry and pizza and garlic bread very soggy not nice and an item of food was missing. When the food eventually arrived 30 mins late the delivery driver had no idea how much our order was to pay and stood at our door until i searched emails on my phone to find out how much I had to pay the driver! not great.

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Elaine . 2016-07-12

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I think that was the best kebab I've ever had... Huge spicy wings too, I'll definitely be ordering here again!

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Richard . 2016-07-06

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I think that was the best kebab I've ever had... Huge spicy wings too, I'll definitely be ordering here again!

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Richard . 2016-07-06

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Ordered at 2315 and didnt come at all. I called at 0030 and they said had no ribs left to make my meal so said they tried callig me, i had no miss call, so no im hungry. I have to rate one star but wish i could put 0 stars, iv checked the number its correct. Thanks

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Liam . 2016-06-12

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Ordered at 2315 and didnt come at all. I called at 0030 and they said had no ribs left to make my meal so said they tried callig me, i had no miss call, so no im hungry. I have to rate one star but wish i could put 0 stars, iv checked the number its correct. Thanks

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liam . 2016-06-12

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Fantastic food but forgot my can of pop, otherwise than that was perfect, thanks

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kerry . 2016-06-08

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Fantastic food but forgot my can of pop, otherwise than that was perfect, thanks

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Kerry . 2016-06-07

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The pizzas were undercooked so the bread was soggy - we specifically asked in the comments box that they did not send DONNER meat that came with the meal deal as we are vegetarian, which they still sent, we did not receive the garlic bread that was meant to come - although going off the quality of food it was probably best that less food got wasted! The Pepsi that came was very warm too.

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Natalie . 2016-06-01

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The pizzas were undercooked so the bread was soggy - we specifically asked in the comments box that they did not send DONNER meat that came with the meal deal as we are vegetarian, which they still sent, we did not receive the garlic bread that was meant to come - although going off the quality of food it was probably best that less food got wasted! The Pepsi that came was very warm too.

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Natalie . 2016-05-30

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Chicken fillet burger were really nice, but the food weren't bagged, and my can of Vimto were warm.

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lee . 2016-05-06

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Chicken fillet burger were really nice, but the food weren't bagged, and my can of Vimto were warm.

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Lee . 2016-05-05

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Need to read the additional info on the order as never gotten it right yet lol. Food is fab though!

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John . 2016-04-03

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Need to read the additional info on the order as never gotten it right yet lol. Food is fab though!

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John . 2016-04-02

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We had donner and chicken kebabs one missing salad and mayo. chicken tasted strange and had loads of gristle to top things off the cheeky d/driver asked for more money "because it was far to travel" sorry but I already paid for delivery!!! Not a happy customer

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Emma . 2016-03-27

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We had donner and chicken kebabs one missing salad and mayo. chicken tasted strange and had loads of gristle to top things off the cheeky d/driver asked for more money "because it was far to travel" sorry but I already paid for delivery!!! Not a happy customer

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Emma . 2016-03-25

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The lettuce was brown and wilted, very little Mayo, chicken was very dry and the fries were cold and inedible.

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Rebekah . 2016-02-20

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chicken rubbery,chewy fatty ribs and frozen desserts!! Waste of money!!

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vicky . 2016-02-20

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chicken rubbery,chewy fatty ribs and frozen desserts!! Waste of money!!

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Vicky . 2016-02-20

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The lettuce was brown and wilted, very little Mayo, chicken was very dry and the fries were cold and inedible.

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Rebekah . 2016-02-19

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Great food. Delivered quickly. Ordered some sauce which was not delivered. Only other slight complaint was to much salt on the chips. Did not ask for any.

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Sam . 2016-01-30

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Great food. Delivered quickly. Ordered some sauce which was not delivered. Only other slight complaint was to much salt on the chips. Did not ask for any.

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Sam . 2016-01-30

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Excellent food. The only place we order from now.

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Bradley . 2016-01-23

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Full of very drunk people, food wasn't great I'm questioning the hygiene of the place, staff unfriendly and not somewhere I would go again

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MsB76 . 2016-01-23

MORE AT TripAdvisor

Excellent food. The only place we order from now.

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Bradley . 2016-01-23

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It took 45 minutes longer than it said it would take,the delivery man was very rude and dismissive and the pizza was stone cold

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Brooke . 2016-01-05

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It took 45 minutes longer than it said it would take,the delivery man was very rude and dismissive and the pizza was stone cold

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Brooke . 2016-01-05

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Called the takeaway 1 hour 10 minutes into the order and was told the driver is on his way. We get a call from a rude individual 20 minutes later asking for directions. The food finally arrived around 1 hour 40 minutes from order, no apologies from the driver. Food quality was average and it seems like they forgot the garlic mayo on the burger. Not a good experience, won't use again.

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Peter . 2015-12-29

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Called the takeaway 1 hour 10 minutes into the order and was told the driver is on his way. We get a call from a rude individual 20 minutes later asking for directions. The food finally arrived around 1 hour 40 minutes from order, no apologies from the driver. Food quality was average and it seems like they forgot the garlic mayo on the burger. Not a good experience, won't use again.

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peter . 2015-12-29

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kebab came on pitta instead of naan and forgot my can, usually food tastes alot better too think i just caught them on an off day unless they've changed the cook in which case il be changing takeaway :)

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daniel . 2015-12-16

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kebab came on pitta instead of naan and forgot my can, usually food tastes alot better too think i just caught them on an off day unless they've changed the cook in which case il be changing takeaway :)

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Daniel . 2015-12-16

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Garlic bread with cheese was cold dry and burnt in the middle. Chicken burger was ok though.

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Paul . 2015-12-11

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Garlic bread with cheese was cold dry and burnt in the middle. Chicken burger was ok though.

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Paul . 2015-12-10

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I just orderd pizza but only got nine inch n not twelve

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Gemma . 2015-12-06

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I just orderd pizza but only got nine inch n not twelve

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Gemma . 2015-12-06

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Last minute order and was accepted so really grateful to the staff at the Take away

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Emma . 2015-12-04

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Last minute order and was accepted so really grateful to the staff at the Take away

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Emma . 2015-12-04

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The pizza was delicious and they even included a free garlic bread. Sadly the burger bun was black on top (burnt), the hash browns and onion rings were soggy and unpleasant . Delivery was very quick (within half an hour which was half the estimated time). I was telephoned minutes after my order was received as they didn't have any coleslaw and asked to substitute it for bbq beans. These were also unpleasant. However, the fact that the pizza was so scrumptious and the delivery was so quick, I will order from there again, but only pizza.

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Vikki . 2015-12-02

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The pizza was delicious and they even included a free garlic bread. Sadly the burger bun was black on top (burnt), the hash browns and onion rings were soggy and unpleasant . Delivery was very quick (within half an hour which was half the estimated time). I was telephoned minutes after my order was received as they didn't have any coleslaw and asked to substitute it for bbq beans. These were also unpleasant. However, the fact that the pizza was so scrumptious and the delivery was so quick, I will order from there again, but only pizza.

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Vikki . 2015-11-30

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Not very good service we asked for something and got the wrong item, cheesecake tasted stale not happy at all

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Ann . 2015-11-27

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Not very good service we asked for something and got the wrong item, cheesecake tasted stale not happy at all

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Ann . 2015-11-27

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Chicken but crispy but everything else spot on

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Chris . 2015-11-18

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Chicken but crispy but everything else spot on

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chris . 2015-11-18

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