Alturo Lounge in Malvern Hills

Lovely food. Staff are so welcoming and pleasant . Only the second time here but will definitely return again soon.

Great atmosphere and good drinks

So first of all, the place is very spacious and really nicely decorated. There are several areas with different broad themes where the tables, chairs, and walls, floors and ceilings vary. When its quieter you have a great choice of places to sit. The menu is also broad, and website has a great allergy filter and info. Staff were great with allergies, and friendly as well though on Sunday there was a bit of a queue to order. I had the halloumi burger which to me didn't have much flavour beyond the chilli jam in it and wasn't totally filling, but I tasted some of a flatbread and we agreed that was fantastic. Even without being too keen on the burger I wanted to go back the next day and try something else. Monday I had very little wait to order, plus the staff remembered me and my allergy. That time I got the bang bang cauliflower and tried the squash orzo, both were very delicious and filling. They took slightly longer to arrive but not an unreasonable time. For dessert we shared the chocolate sundae that came free with the Monday offer, again tasted great. So I'd definitely go again!

Came here last year a little while after it had opened, it was great then and just as good now, maybe a little bit busier. Shame they didn't have any IPAs on at the time, but the food and drinks were great.

Absolutely stunning venue , Atmosphere and food complimented by amazing staff thank you lydia and team 😀

Brilliant for gluten free options. A whole menu to choose from. Staff really helpful and food that excellent quality. Very reasonable prices too. Will return.

Avocado smash, for the win! I've eaten this dish a lot, in different parts of the world and this version wins hands down, for me. Husband liked the large plate for the big breakfast, as it separated the food items and the baked beans in the cup meant no sauce seeping into other ingredients. Cruisy soundtrack, chilled atmosphere. We'll be back.

I love lounges, never disappointed. Lovely food, staff and atmosphere.

Lovely food but dirty glasses. Had 2 replaced but had to take third back to bar too.

Great for my mum's 80th. They ordered in the dessert she likes in advance.

I always love coming here! The food is delicious! The iced coffee is divine, and the staff are always really lovely. I've been a few times now, tried something different each time... Honestly, I can't pick a favourite, they're all delicious. I swear each time I find something else cool on the walls too.

What a nice chilled place , great food, service and good prices.

Use Alturo regularly. Great atmosphere, quirky decor and decent menu. When Georgina is on duty you always get a friendly greeting and great service.

A very beautiful place decorated in a quirky style, plenty of space between tables every staff member is friendly. Went in to have a breakfast but ended up having something else instead when i saw they have a gluten free option's there is alot to choose from on there menu for everone and different drinks hot and cold alcohol non alcohol cocktails milk shakes it goes on. I would definitely be going back when I go back on holiday again or even drive up again for a meal there again. The food was tasty full of flavour we enjoyed our food breakfast was good too. I did take pictures, but my phone had a meltdown and lost all recent pictures 😔 sorry but if you are down there, go look and try it out for yourself.

Went for breakfast and thay did manage to burn our pancakes but did replace them very quickly. Very good vegan vegetarian and gluten-free menu lovely atmosphere much bigger place than it looks will definitely be going back again

Super cute place has amazing views. Very spacious and child friendly. Service and good very good quality.

This is my regular spot whenever I'm in the area, the food is always gorgeous. High quality, incredible flavours and reasonably priced. 10/10 recommend. Great options for different diets too e.g. pescetarian, veggie and vegan.

Visited Alturo Lounge for lunch with my grandson today. The food was excellent and I would have rated the restaurant 5 stars but unfortunately I have only given 4 stars. This has no reflection on the staff , only 2 young ladies on duty and the place was extremely busy with tables not cleared of dirty dishes etc. They were both rushed off their feet but coped admirably under the circumstances. I think they were called Poppy and Imelda as I asked them as I left and congratulated them on how they coped under the pressure they were under. Well done to them !

Always good especially for those with dietary restrictions! The meal has a flag in it!

Great place for lunch well cooked pub food.

We come here quite often for a quick meal before the theatre or cinema as you'll always get a table, the atmosphere is pleasant and we've always found the food to be tasty and good value. It's not fine dining, but there's a fair selection to suit everyone. We visited in July with a big family group, ranging from babies to grannies! The staff were great, the mood relaxed, everyone had a great time. The younger members of the group left early for bedtime, whilst the rest of us stayed on for a couple more drinks, which is what makes the place so comfortable. A great addition to Malvern's eating scene.

Nice find. It's bigger than you think too. Quirky interior. Their breakfasts are served all day. Find yourself a table and order at the bar. Food came out quickly and was well cooked. Would recommend.

Great find, relaxed atmosphere with quirky interior. Buddha bowl was excellent, several GF options to choose from. Very reasonably priced and made it in time to enjoy 2 cocktails for £12.50.

Wonderful find, on our visit to Malvern. Me and my son 12-year-old thought the place had a cosy, quirky vibe. The food was amazing. Very wide gluten free menu, which was a treat.

An absolute gem of a place, I had an amazing vegetarian breakfast, too. The layout and decor is fabulous 🧡

I regularly visit the Lounge chain in all cities and towns I visit , if there is one , I know I will get great service and atmosphere

nice food good friendly staff well worth a visit

Delicious breakfast with friendly service! Milkshales and coffee highky recommended. I love the decor and layout. Tapas portions are tiny if you consider the price though

Great place to pop in for a bite to eat. Order from the table via QR code or the bar. Both work well. Food is generic but nicely served and good for what it is.

This place is fantastic. It shouldn't be missed if you're visiting Malvern UK... The place is huge, but decorated perfectly. Feels like a cross of a fancy tea house and pub. Each table is unique. They have secluded couch areas. Very unique... The menu is pretty extensive and very eclectic. There were even some specific Indonesian dishes along with beers, wine, cocktails, pub food, afternoon tea items and full lunches and dinners. There was something for everyone. I had a large sundae with a beer... The service was fantastic too. Warm and friendly folks at the bar. The server who brought the food was attentive and great. They all worked as a team... This place makes me want to return to Malvern on my next trip.

Great service once you can connect to the WiFi to use the QR code to order. Very good food

Nice retreat. Bedroom was great. Lovely shower and bathroom. Staff were good and helpful.

Friendly service and comfortable seating. Food okay and a good selection of drinks.

Visited here for the first time but have visited many others in the chain and all are great. Quirky decor with lots of artifacts and paintings and this venue is large. Toilets are individual all with their own sink and hand drier. This venue is on the main road in great Malvern not great for parking so maybe a short walk required. I love the Miami Brunch a great mixture of hot and cold food and very little carbs so a good dish for protein Service and Coffee is all good and you can even take your dog

Absolutely amazing food, first time I had ever tried tapas , wont be the last. Staff were great, amazing service. Thank you.

Dog friendly. Great for a coffee or for a beer and wine later in the day. Staff are always friendly and welcoming. Colouring and Easter egg activities in the holidays.

Love it here. Friendly staff, interesting decor and lovely food. Great value too.

Nice food. The place was a bit random. Random pictures on the wall, random chairs and tables....but all together was good. The service was a bit slow, and caothick...2 of us finished the starter while 4 of us still waiting. And that was the situation with the main and the dessert as well.

Great place for good range of glutten free food.

I don't usually leave reviews but I was really impressed with this place. We ordered two Big Lounge Breakfasts and two Iced French Vanilla Lattes, the food was clearly high quality, cooked to perfection, the vibe was really relaxed and comfortable and the hostess was what put the icing on the cake - lovely lady with short hair I didn't get her name but she was so bubbly and had time for every single person and paid so much attention detail. The whole experience was just perfect.

I find it weird having to order by app. Apart from that the food and decor are both very tasty.

Has occasion to have dinner here last week . Needed a dog friendly place and they were recommended and were great. Very pleasantly surprised by the quality of the food , it seems like a cafe , but the food was excellent as was the service . So good we went back there the next night to try different dishes . Can't fault it at all ... Very reasonable too in price .. highly recommended ( think the name has changed now but the recommendation stays)

Not good. Our first time here and looking forward to a lovely lunch. Ordered burgers and chips. One order of chips came cold. Asked for replacement and chips came back so greasy, as they had been ‘ refried ‘ !! Finished our dinner and it took staff 20 minutes to take away our plates. Will not go again.

Very spacious and comfortable place, food was very good for price, service was good and would go there again regularly! I felt very comfortable in that space!

Fabulous. Great service, Our large group was well looked after. Great atmosphere. So good to be able to choose from an extensive gluten-free menu. Thank you

A really chilled and spacious venue with great food for a good price.

Nicely decorated interior of the place takes you back in time, i ordered the burger, the portion was not big but delicious. Dog friendly. Spacious....

A group of us went for lunch on a Friday. Place wasn't busy. Ordered drinks and were served quickly. The avocado smash open-faced ciabatta was tasty.

We went for lunch and the food was great! The place is an eclectic mix of design and very cosy and interesting. Really reasonable prices as well. Loved it.

Interesting, varied menu, with several tasty options for visitors from Planet Vegetaria.

Great food served in friendly way by Imelda. We had a very quick and tasty dish and loved it. Thanks we will be back soon.

This chain is wonderful where ever you visit them.

Good food but lost stars due to 15 minute wait to get drinks after ordering via the QR code web page. Perhaps it's a one off.

Food took literally 70 mins to come? Staff are lazy & just incompetent. Ask for a drink 3 times without ice.. all drinks came with ice? Like seriously? Waste of time

Food took over 70 minutes to arrive for a table of 4. Food is great and the vibes are nice but service is wildly unhelpful and giving generally negative vibes.

First time in and found it to be very good.

Looks lovely, went in at 4pm for lunch, it was relatively empty. 5 staff members gathered near the door talking, no greeting just got a dirty look and left as didn't feel welcomed. Strange. Shame as the menu looked amazing.

A reliably great place to meet friends and family for good food.

I was served by Olivia this evening, very attentive and friendly! Was easy to talk to and answered all the questions with a smile. The food was brilliant despite not being too expensive. Will be back again

I come here often and food is always delicious. Friendly staff and lovely atmosphere.

Yummy food and beautiful atmosphere and furnishings. Nice vegetarian selection!

Tried alcohol free drinks! It's highly overpriced, the quality not great at all wrt the price. Not worth it!

Excellent! Do wish they did chai lattes, though!

Sharing menu, cosy interior! Worth a visit.

Order on the QR code as it’s quicker than queuing. You can’t book for parties under 6 people and parties over require £5 per person deposit. Can get quite busy so expect to wait for a table in the evening. Breakfast and mid morning no issue. Breakfast nice, reasonably priced and tasty. Evening food expensive for what you get. Burger, chips and coleslaw about £15. Some if the staff are amazing, friendly, attentive and chatty but one or two act like they’d rather be anywhere but there. Great decor, clean and tidy.

Popped in for lunch post camping as we could take the dog, food was great, lovily burger and a chiabatta, reasonably priced, would return. 8/10

Fantastic - it won't replace our regular lunch cafe due to the price however it's certainly worth it when you fancy something a bit nicer in a restaurant that's been well designed to give such a lovely atmosphere.

Love the TAPAS Menu for light Lunchtime Sharing!

In line with the others in the Lounge chain, the staff here were particularly friendly though which made having lunch here a great experience. Tony only complaint is there was an odd chemical smell, maybe the cleaner they use? But you soon didn’t notice it anymore and it certainly wasn’t bad enough to take a star off.

Just rubbish. Been twice now and the first time was average at best. We gave it a second chance and my god what a mistake that was. Dirty tables, lack of service, food thrown onto the tables when they serve you and food is ridiculously over priced. Can not see this place being around for long.

We were a large group of 23 when we came here. Having pre booked, we were disappointed to find we had been given the lounge area at the back, which wasn't good for eating. But once we spoke to the manager, the problem was quickly rectified, and they managed to sort us out a long table for us to use. There's a great choice on the menu with something for everyone! Our food came pretty quickly despite it being extremely busy! My Buddha bowl was delicious and really healthy. All the staff were amazing and really made our night!

Brilliant lounge restaurant, the menu and staff at all of these are great.

Large party without reservation but made very welcome. Place was very busy but no issues with making up a larger table. Menu is large and varied. Everything we chose was good. Childrens meals were good.

Lovely evening meal, great food, lovely decor & really friendly staff that go out of their way to help, will definitely come back

Lovely food - we had a variety and it was all delicious. Staff were friendly and helpful (didn't have much interaction as ordered through app). Only comment would just be a preference as bill auto added tips for service at the start. But we hadn't actually received a service at that point!

Never had a bad meal/ get-together here. Service is great, even better that you can order by phone too.

Very cool spot, only dropped in for a quick coffee but the place is super cool, loads of space and nice environment to be too. Service was polite and the coffee was good 🙏

Brilliant food choices, taste, service and environment. Extensive menu choices including veggie, vegan and g/f. Well recommended.

Quirky decor, good service, nice cocktails

Terrible! Barely a few small pieces of chicken on the souvlaki. Skimping is not acceptable for a main!

Even though this place has been open a while now in my home town I hadn't tried it out until tonight so I thought we should give it a go. First impressions nice place like the decor and the staff are very pleasant. Drinks were good nice wine and my friends enjoyed the beer selection. The food (mainly tapas) very disappointing i hate to say it but I've had better in wetherspoons the chicken wings especially tasted like they had been hanging around calamari was flat greasy. Cant say ill rush back for food but maybe a drink.

Super quick, friendly staff and great tasting food.

Food was lovely but service was very slow.

Haven’t had a bad meal. Every single meal we have there is absolutely lovely! Service is a bad lackluster but I suppose that’s the way it’s meant to be, chilled. Love it there!

We visited England from Australia and struggled to find good coffee until we visited Ben at Alturo Lounge. The coffee is outstanding and the tapas were delish. Amazing friendly service and a welcoming vibe. We can’t wait to visit again next time we are in town.

Excellent burgers, very very good salad. Good service from the staff. Dog friendly!

Tapas was great and a good selection of drinks, nice place and service was good.

First time out after cancer surgery, our good neighbours took us out for a coffee. Atmosphere is delightful, staff were ultra helpful and the menu looks superb. We will revisit as soon as we are able and comment again.

Is OK. Overall walking in the old Prezzo is no more, and the place has been pleasantly refurbished warmly and quirky with plenty to look at. There is an extensive menu, and similar sized vegan and separate GF menu. The staff we're friendly on the whole, especially the manager who was a gent. The team lacked professionalism on the whole, which could be more experience or the vibe, and very casual, hair down etc. Couldn't tell who were team or who were customers. Overall it was just OK. Its not an "occasion" meal kind of place. They were quick to rectify any issues with the order and the meals were served quickly but were OK at best. Thank you but we won't be back to eat, maybe for a beer though....

Have been 4 times now. Everytime is great!

The food is over priced and very poor quality. On three occasions the burgers have been served cold, the halloumi fries are not fries. They're more like halloumi goujons. I have given this place a few tries to see if the food quality was a one off but seems consistently of a poor standard. I will not be returning

Loved it. We have a brilliant version in Wimborne and this one is just as good. We loved our meals and drinks. We'll be back next time we are in Malvern.

A pleasant experience, where you order at the bar or from a QR code. Ordering was easy enough from the QR code my main issue was all the food comes together. There’s no starters and mains. Which meant some food had cooled while eating others. That said, the food was tasty and portions reasonable. The price was also fair for what we had. I would have no problem eating here again.

Popped in for lunch. It was very nice.

Have visited a couple of times recently with my partner and its just such a lovely place to dine, great food, good drinks, lovely atmosphere. The cherry on top is the staff, they've all been absolutely lovely, would highly recommend.

Very slow service through lack of staff. Training minimal as don’t know who was next,, should be a big part of training, looking up, acknowledging customers, making eye contact, not helped by customers not knowing bar etiquette, but a well trained bar person would “ALWAYS KNOW” who’s next! Poor

Lovely food, definitely be returning

I had the gluten free breakfast. Good quality ingredients and really tasty. I liked being able to order through the app and had a lot of gluten free alternatives to choose from which not too many places offer. Drinks took about 10 minutes but the food shortly followed. Price point I think is about right for Malvern - approx £15 for a drink and breakfast.

Walked in and barely acknowledged, waited to be seated but wasn’t, went and seated myself, went up to the bar to order and again, not acknowledged, even with a ‘be with you in a second’. It was super quiet. Went off the idea and left. Shame.

Overall a good place for a small gathering... For a lounge the drinks ordering system can be improved...