Alturo Lounge in Malvern Hills

Popped in for lunch post camping as we could take the dog, food was great, lovily burger and a chiabatta, reasonably priced, would return. 8/10

Love the TAPAS Menu for light Lunchtime Sharing!

Fantastic - it won't replace our regular lunch cafe due to the price however it's certainly worth it when you fancy something a bit nicer in a restaurant that's been well designed to give such a lovely atmosphere.

In line with the others in the Lounge chain, the staff here were particularly friendly though which made having lunch here a great experience. Tony only complaint is there was an odd chemical smell, maybe the cleaner they use? But you soon didn’t notice it anymore and it certainly wasn’t bad enough to take a star off.

Just rubbish. Been twice now and the first time was average at best. We gave it a second chance and my god what a mistake that was. Dirty tables, lack of service, food thrown onto the tables when they serve you and food is ridiculously over priced. Can not see this place being around for long.

We were a large group of 23 when we came here. Having pre booked, we were disappointed to find we had been given the lounge area at the back, which wasn't good for eating. But once we spoke to the manager, the problem was quickly rectified, and they managed to sort us out a long table for us to use. There's a great choice on the menu with something for everyone! Our food came pretty quickly despite it being extremely busy! My Buddha bowl was delicious and really healthy. All the staff were amazing and really made our night!

Brilliant lounge restaurant, the menu and staff at all of these are great.

Large party without reservation but made very welcome. Place was very busy but no issues with making up a larger table. Menu is large and varied. Everything we chose was good. Childrens meals were good.

Lovely evening meal, great food, lovely decor & really friendly staff that go out of their way to help, will definitely come back

Lovely food - we had a variety and it was all delicious. Staff were friendly and helpful (didn't have much interaction as ordered through app). Only comment would just be a preference as bill auto added tips for service at the start. But we hadn't actually received a service at that point!

Never had a bad meal/ get-together here. Service is great, even better that you can order by phone too.

Very cool spot, only dropped in for a quick coffee but the place is super cool, loads of space and nice environment to be too. Service was polite and the coffee was good 🙏

Brilliant food choices, taste, service and environment. Extensive menu choices including veggie, vegan and g/f. Well recommended.

Quirky decor, good service, nice cocktails

Terrible! Barely a few small pieces of chicken on the souvlaki. Skimping is not acceptable for a main!

Even though this place has been open a while now in my home town I hadn't tried it out until tonight so I thought we should give it a go. First impressions nice place like the decor and the staff are very pleasant. Drinks were good nice wine and my friends enjoyed the beer selection. The food (mainly tapas) very disappointing i hate to say it but I've had better in wetherspoons the chicken wings especially tasted like they had been hanging around calamari was flat greasy. Cant say ill rush back for food but maybe a drink.

Super quick, friendly staff and great tasting food.

Food was lovely but service was very slow.

Haven’t had a bad meal. Every single meal we have there is absolutely lovely! Service is a bad lackluster but I suppose that’s the way it’s meant to be, chilled. Love it there!

We visited England from Australia and struggled to find good coffee until we visited Ben at Alturo Lounge. The coffee is outstanding and the tapas were delish. Amazing friendly service and a welcoming vibe. We can’t wait to visit again next time we are in town.

Excellent burgers, very very good salad. Good service from the staff. Dog friendly!

Tapas was great and a good selection of drinks, nice place and service was good.

First time out after cancer surgery, our good neighbours took us out for a coffee. Atmosphere is delightful, staff were ultra helpful and the menu looks superb. We will revisit as soon as we are able and comment again.

Is OK. Overall walking in the old Prezzo is no more, and the place has been pleasantly refurbished warmly and quirky with plenty to look at. There is an extensive menu, and similar sized vegan and separate GF menu. The staff we're friendly on the whole, especially the manager who was a gent. The team lacked professionalism on the whole, which could be more experience or the vibe, and very casual, hair down etc. Couldn't tell who were team or who were customers. Overall it was just OK. Its not an "occasion" meal kind of place. They were quick to rectify any issues with the order and the meals were served quickly but were OK at best. Thank you but we won't be back to eat, maybe for a beer though....

Have been 4 times now. Everytime is great!

The food is over priced and very poor quality. On three occasions the burgers have been served cold, the halloumi fries are not fries. They're more like halloumi goujons. I have given this place a few tries to see if the food quality was a one off but seems consistently of a poor standard. I will not be returning

Loved it. We have a brilliant version in Wimborne and this one is just as good. We loved our meals and drinks. We'll be back next time we are in Malvern.

A pleasant experience, where you order at the bar or from a QR code. Ordering was easy enough from the QR code my main issue was all the food comes together. There’s no starters and mains. Which meant some food had cooled while eating others. That said, the food was tasty and portions reasonable. The price was also fair for what we had. I would have no problem eating here again.

Have visited a couple of times recently with my partner and its just such a lovely place to dine, great food, good drinks, lovely atmosphere. The cherry on top is the staff, they've all been absolutely lovely, would highly recommend.

Popped in for lunch. It was very nice.

Very slow service through lack of staff. Training minimal as don’t know who was next,, should be a big part of training, looking up, acknowledging customers, making eye contact, not helped by customers not knowing bar etiquette, but a well trained bar person would “ALWAYS KNOW” who’s next! Poor

Lovely food, definitely be returning

I had the gluten free breakfast. Good quality ingredients and really tasty. I liked being able to order through the app and had a lot of gluten free alternatives to choose from which not too many places offer. Drinks took about 10 minutes but the food shortly followed. Price point I think is about right for Malvern - approx £15 for a drink and breakfast.

Walked in and barely acknowledged, waited to be seated but wasn’t, went and seated myself, went up to the bar to order and again, not acknowledged, even with a ‘be with you in a second’. It was super quiet. Went off the idea and left. Shame.

Overall a good place for a small gathering... For a lounge the drinks ordering system can be improved...

Impressive service. Food & drinks began arriving within a few minutes of placing an order online from the table. The menu was extensive, and had items I'd not seen before. So a good way to explore new food combos. We went in around 3pm on a Friday, and so wasn't surprised it was not too busy.

The food we had was not the best, cold and not very appetising to look at. We changed one dish and were not given any apology or asked if everything was ok, which it wasn't really. Such a shame as the place its self is lovely, the staff are friendly , we regular visit for dinks and this was our fist time eating there, it will be the last. Com'on guys, kick it up a notch for Malvern!

Best thing about this place is the food. Incredible food for a bar/cafe. Definitely exceeded my expectations. Nailed the taste of each cuisine from different continent

Not a real restaurant - it’s more like a buy your own food with your phone like Wetherspoons. Pay as you go. Nice quirky interior and quite fun, good drinks but the food distinctly average and my own meal terrible. Staff quite nice and do their best. But I won’t go there to eat again.

Nice decor, great view out the front window. But I understand why they ask you to pay before you get the food. 10 meals all tepid, other than bringing food to the table, there was no service to speak of. Really disappointed. Back to The Cosy Club for us. Far better experience all round.

Great menu with lots of vegan and gluten free options. Huge place so quiet in the week and not all cocktails were available or milkshakes but food quick and lovely. Dog friendly too.

A vast restaurant which just keeps on going back and back. Really nice vibe with original decor and literally dozens of paintings throughout. Highly recommend for the interior design alone. We had Sunday breakfast which was pretty good too. Super efficient and professional staff.

Walked in the store with the phone dialling, nothing was ringing. They forgot part of my order and cannot be contacted by phone. I had full understanding of them being busy on a Saturday night, and happily waited the 40 mins. The manager, who I’ve seen and spoke to maybe 4 times didn’t even apologise that I had to walk back to get the missing part of my order. After frequently taking my friend and family to this place, and recommending it.. I won’t be for the time being. The staff admitted they don’t answer the phone even though they know people are ringing. I feel like a clown for hyping this place up and to be treated like an afterthought for collecting my meal. Edit: tucking into the missing fries now. They were microwaved.

For Malvern it's interesting and different, we've been a few times now and had great food to nice food. You can tell they get busy sometimes.

Had a lovely mushrooms chicken dish here with a group of 7. Music is a bit loud, but food is good.

Dinner with the grandchildren so good to find a place with a varied menu everyone enjoyed

Greated at door,however when I went bar was ignored for a few minutes. Expensive & weird decor. Not alot of choice on draught. OK but not our thing

Food delicious. Chose tiffin option to sample food. All very very tasty

The sound system is tinny and slightly distorted, it made it difficult to communicate with my companion. Also the pricing is confusing for the Tuesday offer of £12.50 for 3 tapas and a free glass of wine, I asked for one non alcoholic IPA too, and ended up paying 2.40 more than I should have. And then met by some round the houses explanation that I should have read the small print, total rubbish. Saying that, I did enjoy the food.

Very good friendly staff, and good food

Absolutely 💯 % recommend this place they cater for all dietary needs. My husband is Celiac, and the food was amazing and prepared away from traditional food. Every time we come to Malvern, we will be back. A massive thank you, guys, until next time x

Discrimination against autistic people, boss has an alpha complex wouldn't recommend after this horrible experience

A mix of interesting decor, varied menu and good service makes this a great place for food in Malvern.

We love a Lounge and this one is probably the biggest one I’ve been in. Beautiful decor as usual and friendly staff.

We liked the food, decor and the friendly staff, however one of us received the wrong main and also the wrong tonic! We also waited quite a while for our desserts to arrive and paid the same price for a 2nd gin even though we had it without a tonic /mixer.

Love Alturo Lounge, great food, nice staff, amazing decor, good prices.

Love the decorations. We went to few The Lounge in other towns/cities, always found inspired by the decorations and paintings. Like the app as well, give your freedom to order whatever you want and takes time. Understand some people may prefer ‘Good Old Time’ and gave the low score, but world is developing. I guess if you want someone serves your table you can ask as well. Like the menu, not a boring pub menu, English breakfast is 8 of 10. Overall, a money worthwhile place.

The food is high quality and for the quality the food prices are OK. The drinks are unapropriately expensive (easily the most expensive in Malvern) and this somewhat spoils the experience. Once you have eaten you tend not to hang about and have another drink

An absolute gem of a place, I had an amazing vegetarian breakfast, too. The layout and decor is fabulous 🧡

Fantastic, welcoming and dog friendly place with great choice of food and drinks! Cool, spacious and pleasant, which was well appreciated on a hot summer day! Thank you for looking after us! p.s. Do not look for a better place for coffee!

Interesting setup and decor, as on other “Lounge” locations, very varied menu, good service, good food, reasonable prices

Really nice place, lots of seating available though there was a queue when we left so shows that it's really popular. Staff were very friendly and food was to a really good standard.

When we walked in it looks lovely, really light bright and comfortable, love the deco. However there is no service, you find your table and order at the bar and go pay there so we didn't like that. Both our foods were over salty and garlic bread couldn't taste garlic only salt. Would not go back.

My food was good, eggs benedict, but others in the group liked theirs less. Service friendly but hated having to get some of it myself (water, ordering at the bar).

Attentive & friendly staff, the food was pretty good, we shared some tapas. Nice cocktails & decent wine. Good spot to have in Malvern

Only had tea/coffee to try it out, comfortable, nice decor. Need to revisit to sample food.

Ordered triple pancakes and bacon and it came warm and tasted very nice. Toilet facilities were very good and the atmosphere was very warm and the service was excellent

Ordered out drinks and they took an age to be served.I had a beef burger meal and I must say I was surprised as to the quality.I cannot remember what my wife and daughter meal was but they were pleased with the food. What I found annoying that the restaurant was not full but it was early (5.30pm) and the sound levels were elevated. Would we visit again is the real question and in due consideration the answer is yes.

Amazing service, amazing staff, amazing atmosphere, amazing food. Would definitely come back!

Huge venue with plenty of seating inside. Tasty food and great cocktails. Can order via QR code or at the bar

Great, well laid out venue, especially like the coffee bistro area in the middle with the fountain. Good staff. Food is good and varies from visit to visit, this is my 4th visit here and the Chicken in my Twisted Chicken Club was dry and burnt was more annoyed that I was charged over £3 for THREE onion rings on a previous visit. Cocktails are good and aid in enjoying the food. Although waited over half an hour for some shots, So asked for a refund. Can recommend the Tapas. The shortage of staff allows the tables to sit full of empty plates and glasses which reduces the options of where you can sit, Just over 40 minutes for the table next to our party to be cleared. Like other reviews table wasn't cleared, sat staring at the aftermath of our dinner for over 30 minutes.

Had a lovely afternoon eating tapas and having a glass of wine on Wednesday with my sister. We missed the tapas deal, which is on Tuesdays only = 3 tapas and a glass of house wine for £12.50, but we will know for next time we visit. Dog friendly restaurant. Lovely food. They cater for allergies. Will definitely be back

Huge place with fabulous decor. Sat alone on stool by window overlooking Malvern Priory, enjoying a juicy steak. Tiny gripe was food wasn't enough, though I was very hungry! Bar service was chatty and fun. Lovely lady greeted me on arrival too.

3rd visit. Highly recommend :-)

A lovely place, and dogs allowed

A bit dark inside but lunch was excellent, food delicious snd service was great - even provided us with a takeaway meal. A great place for a non-fancy meal.

Disappointing food. The Biriani bowl didn't seem to contain any jackfruit nor red pepper. The steak was too chewy.

Excellent veggie breakfast and top-notch coffee. Good tunes as well!

Lovely place! India was our server and very welcoming + friendly. Music is quite loud in a few corners of the restaurant, but there's lots of quieter spaces to sit. Beautiful decoration and lots of space to sit.

I was pretty excited about this coming to malvern as had some good experiences at the one in Tewkesbury. Although the two times I've eaten here the burgers were cold, as if they had been sat around for a quite a while. Still feel it's a good addition to malvern although some quality control on the food is definitely necessary, possible just teething problems as it's new though.

Great meal here last night. Lovely food and atmosphere. Recommended

Lovely food well presented nice atmosphere

Food was okay, not bad. I had a flatbread grilled chicken souvlike which was decent overall but served cold and had maybe just 5 or 6 tiny bits of chicken, i expected more chicken on it as I ended up eating just bread and some sauces in the end. great ambience, good place to chill and have some drinks!

Great new addition to Malvern. Huge variety of different seating options. Food took over half an hour to arrive as it was busy, but it was very tasty. Lovely views from the seating near the front. Good accessibility and lots of space.

Fantastic value for money, great service all round and loved our evening meal!! Perfectly cooked mains and amazing desserts and cocktails. Atmosphere is brilliant and would highly recommend to all!!

Food was excellent however not informed of waiting time for food or that no steak until we went up to order food.

Ordered the souvlaki flatbread, was served stone cold. Sent it back, waited 20 minutes and it came back still stone cold. Left most of it, table still had not been cleared an hour after those members of our party who enjoyed edible food had finished their meals Bottled lager was warm. All in all, a pretty dire experience. Awful.

App did not work. Unfortunately this restaurant does not have waiters or waitresses who come and take your order like in the good old days lol. Instead you have to use your smartphone (if you have one) and use a QR code (if you know how to do these things) to visit the website and view a menu before ordering via the app. My partner could not access the app at all. Instead she was directed to some kind of network access page which wanted her to input her name address etc. I have no idea what all this was about. I managed to use the app although it was slow. We selected our food and then went to the drinks section of the menu and then the app simply froze. I got a white screen of death and i could not go back or refresh the site. That was 15 mins wasted so i'm sad to say we got up and left. I didnt fancy queing at the bar after spending 15 mins mucking about online. Nor should i really have to in a restaurant. I would have prefered if someone just took my order the normal way. The place looked nice and had a good atmos. But we were a bit annoyed after the app fiasco so didnt fancy staying after that.

Visited here last Friday night. The food ordering app was a bit clunky and slow to load with network speed issues. It was quicker to go to the bar. The food was excellent and the best burger I've had in a while. Slightly disappointed by the price and quantity of the add ons 3 onion rings for additional £2.15, especially with a cheaper competitor just up the road. Food did take a while to arrive, but it wasn't a problem. Itt was not particularly busy, so I'd hate to find out how long the wait would be when busy. We also had to ask for the table to be cleared after eating. The only other slight criticism was the courtesy check was way too quick, Food had only just arrived when we were asked. The staff were friendly and helpful when we asked for things

Visited Alturo Malvern last Friday and had a steak and burger. Food was lovely and the service too! Very impressed! went the next day for coffee and equally good. Great asset to Malvern.

Came here with a friend for her birthday and it was brilliant. Attentive and friendly staff, excellent food and a warm atmosphere. Perfect for dining out or a drink. Has cafe/restaurant vibes and you can order online for table service or at the bar

Great place and location. Very friendly staff. Excellent food.

Absolutely Brilliant to finally have this open in Malvern. A breath of fresh air for the Town! We went tonight and had the amazing Tapas! Very tasty and very good value. Brilliant Atmosphere and we can't wait to visit in the day times with our Doggies. Well done Lounges and to there new General Manager a fabulous opening 👏

Great place to visit! If you want food, coffee or a cocktail in Malvern it’s definitely the place to go. Lovely atmosphere, attentive friendly staff & tasty food!