Garden Room Restaurant in Malvern Hills

Visited for a Spa Day which included Afternoon Tea and decided to stay for dinner too. I have a milk allergy which they catered for extremely well. The Afternoon Tea and Fish and Chips we had for dinner were the best l have ever tried. I do dine out often and this food surpassed my expectations!!! The only let down was the waiter that served us at Dinner. There were two of us dining but he seemed to be oblivious to the fact that I was even there. Whilst serving he seemed to address my friend more which left me somewhat bewildered. At one point he even turned his back to me whilst telling my friend what specials were available! He also poured out my friends drink but did not do the same for me. His behaviour was very odd to say the least and I have never experienced such blatant ignorance before.

Food - chips very salty and salad non existent. Service - Table was booked in advance. No staff in sight. Had to go find. This was both at bar and food services. Atmosphere -Log Fire went out and room was cold.

Absolutely outstanding service the pianist gentleman was amazing. And the staff absolutely lovely and at the same time very professional thank you so much

Very pleasant experience. Lovely food and nice and relaxed.

Had afternoon tea for mums 70th. It’s a lovely place, very tranquil, staff are very attentive and couldn’t do enough to make sure we had a lovely time. The afternoon tea was perfect!! Thank you xx

Very excellent food and wonderful service from the dining staff

We had a really good Sunday lunch here. The service was great too. The room is rather big and was fairly empty, but the atmosphere was improved by a live piano player.

Very nice. Food was very good, service excellent. A lot better than a normal hotel restaurant!

The food was an exceptional standard and so was the service. We stayed two nights at the adjoining hotel, and had plans to eat out on both evenings. On the first night we were tempted by the restaurant menu, so decided to to eat "in house" instead of going out. We ended up being so impressed with the quality of our food on the first evening, that we ate there the second evening as well. Both meals were outstanding, with surprisingly decent portion sizes given the quality of food. The price was also surprisingly good. Over the two evenings, we had starters, salad, mains, and desserts. We couldn't fault any of it.

Had lunch here today. Service was excellent..thank you

Exquisite. Quite easily the best fish and chips I have ever tasted. Crispy batter, soft on the inside chips, crispy on the outside, great wine selection. Will 1000% be visiting again.

When you can not tell which cup is tea and which is coffee it tells you so much. The breakfast is really disappointing - they should do better !!!