Alton House Hotel in East Hampshire

Rude patronising manager who has no understanding of VAT invoicing, probably avoiding tax.

Nice clean traditional hotel, will happily stay again

Second visit here and booked the luxurious room with balcony. Received a tired looking room, that was given accidentally, but quickly resolved. Chap at bar was like a 5* butler and was gonna eat elsewhere, but quickly persuaded by him and pleasantly pleased. The room I got by accident, I would of been annoyed, but what I ordered was nice once resolved. Will stay here again when in area. Enjoyed my stay here, despite swerving it originally after reading just the neg reviews. Comfy beds, excellent service from front of house staff and great location for what I needed. Food was excellent, but limited choices on menu. Barmaid to receptionist excellent. Will stay again.

The hotel and rooms are a bit out dated. I had asked to be switched to an alternative road to the one I was first offered due to it being on the side of the road. The second room had a more modern feel but neither were particularly well cared for. I booked a garden view but really it was a car park/rooftop view. The staff however and location to town couldn’t be faulted.

A lovely little gem - a perfect wedding venue, with indoor and outdoor spaces - to cater for any weather. Food tasted delicious and the wedding suite looks great.

Stayed here as working nearby. Comfortable beds Everything needed for a one night stay. Lack of plug or USB charging points by the bed.

Lovely place and does a banging carvery. Bit pricey but so is everything else nowadays.

Great overnight stay in wonderful settings and really fantastic value for food! Lovely friendly staff and very helpful! Will be back for more xx

This is a cheap hotel. You get less than expected, and I wouldn't recommend it to anyone. The rooms aren't cleaned properly, and the rest of the property has cobwebs and is generally not clean. I would even say that some parts of the hotel are absolutely disgusting. I raised my concerns with the unfriendly staff and was fobbed off with excuses. From my experience, I don't think they actually care about their reputation. If you're looking for a cheap and tacky hotel, this is 100% the hotel for you. Just don't touch anything. If you do care and want to give your money to amazing hoteliers who genuinely care about their reputation, then there are other brilliant venues nearby.

This visit was on a sad occasion, The wake of a good friend who passed at the great age of 98 The hotel provided a first class service and Hot and Cold Buffet, on this occasion it would have been inappropriate to take pictures. The hotel was the ideal location for such a sad occasion and thier service and food were correct in areas.

Left an item behind, called the next day and the person on the phone said they would contact housekeeping and call back but never did. Breakfast was ok, but overpriced, no hash browns (sold out) scrambled eggs were a bit green. Had the last slice of bread for toast, no more provided. Fruit juices were taken away before we finished brekkie which was a shame. Bacon was good, sausages dried up. Room was what you would expect in a Travelodge type of hotel, thin walls, you can hear next door's TV when trying to sleep.

I've been here a couple of times, nice simple food reasonable prices to.

Comfortable rooms, great breakfast, good environment.

Beautiful and historic hotel in the heart of Alton. Beautiful back garden. Lovely staff. Venue is classy, well maintained and well decorated. Would definitely recommend

Nice hotel but a little dated in decor but staff friendly and good with what they have

Lovely hotel in an ideal location.

Such lovely service! We booked for lunch, party of five on Easter Sunday. We were looked after beautifully. I am vegan, and the care and consideration of that fact was way above what I’m used to, in particular the lovely John; friendly, good humoured and professional. I don’t make a big deal out of being vegan, but he took care of it as well as making sure the rest of the party had what they needed. Lovely lunch and kudos to a fab staff, all of whom were very welcoming and an asset to the hotel.

Lovely place. Great staff. Nice atmosphere.

Thank you so much to all the lovely staff. You guys go above and beyond. Highly recommend.

We came to the hotel for the Sunday Carvery and it was brilliant. I have multiple allergies and was so well looked after by Dave and Laurie. The food was absolutely delicious and really good value. We will definitely be back.