Alma Crown Carvery in Winchester

70th Birthday Team here are brilliant and despite some Issues when we first arrived, cannot fault the service or the food - highly recommended in every way

A man served my husband a carvery, he felt rushed. The meat was bone dry, gravy like water and roast potatoes were extremely salty. I asked for a Fajita Chicken pizza but the lady who served me it has been out of stock for weeks? Then I asked for the Mezze pizza but they said that was also out of stock but could do a pepperoni pizza? The pepperoni pizza is what I opted to share with my husband but the pepperoni tasted really cheap and oily. The toppings were very stingy. The nipper who made it kept laughing in the pizza area? I said to the young lady who took are plates that we didn’t really enjoy and outlined the above. She was presentable and said sorry. Would we return no? When my husband and I ordered coffee to finish our truly dreadful meal. My husband heard two of the male chefs appear to talk in a hushed tone by the carving meats that a staff member is like a Hitler and we think we heard the word her, takes to long for a kitchen check. Not sure what all this means? My husband and I are on a pension and we did not expect Harrods standards but this did put us off and we will not be returning.

Favourite family restaurant! We all love it here! The staff are always really friendly and have time for every customer! The food is always amazing and great prices! I recommend the Alma to everyone all the time!

We were hurried through our carvery, given the last scraps while the chefs and staff stood outside smoking, we were made to feel like we were in the way and they were trying to close up for the evening. It was 7:45pm when we arrived. Place was more or less empty.

Had a superb breakfast, great value and eat as much as you want. The pizzas and burgers looked great too. Will definitely be back to try the carvery soon.

Staff are always fabulous carvery is great value though turkey often dry but otherwise a lovely meal, our only critique is the pub looks tired & unloved, it needs a lick of paint throughout as is shabby, such a shame as we think it would be even busier if it looked better & more care for the place.

Lovely big pub with really friendly helpful happy staff, good varied menu with a good offer on meal deals and also offering an amazing carvery which looked delicious . The service was quick and the food was really tasty and fresh and desserts were yumcious looking forward to returning to try the carvery

Only stopped for a drink and some nibbles but team were really friendly and helpful, letting me charge a battery pack while I had couple. Thankyou!

Ben was great, service was excellent so was the food. Nice clean and friendly with a great atmosphere

Nice pub and restaurant, food was good, value for money very good, but the service was almost non-existent.

Excellent food and Ben and Sarah great hosts. Carvery was lovely, excellent value. We will be coming back.

Bar staff great.chef was miserable! Not even half a slice of meat put on plate ,no yorkshires left,no carrots !.no apology. Just slapped.meat.on plate and sd nxt !

I believe his name was Andy ( the gent who greets guest) which was helping with everything and was brilliant with the service, blonde lady behind bar was lovely and friendly ,also took our group family picture . but also the young lad behind hot plate carvery station he was welcoming and very friendly .

We have not had breakfast at the Alma for a year or so, so thought we would give it another try. So glad we did, the breakfast was lovely and plentiful. The problem with this carvery style breakfast at many other places is that the fried eggs are not replenished frequently enough. Not the case at the Alma, there were plenty of nicely cooked fried eggs. Also fried bread which we love and you don't see at other places. The staff were really busy, as it is a popular place for breakfast, but so friednly and welcoming. Great place with a great atmosphere. Thank you.

Made the mistake of ordering from the carvery at 7pm. Most of the food has clearly been there for a long time. Rock hard roast potatoes. Remnants of turkey hacked off from the carcass and picked up from the counter. Supposedly freshly cooked pigs in blanket clearly cooked hours ago with frazzled bits of bacon. Very hot room with no ventilation. Only reason for not giving 1* the two bar staff, overworked taking orders, running the bar, clearing the room and over-worked yet still smiling.

Good value for money with free parking and a good menu and reasonable prices, portion size good as well. Ice cream machine not very often used so iced up so avoid this purchase but other than that the dining experience was good and a good experience

Dreadful place food is below standard no vegetarian option for gravy and the worst thing was the cheesecake was not fully defrosted and veg was not hot . Beef was fatty and of low quality . The atmosphere was non existent . We had the carvery so I can’t comment on the other food on the menu.

The alma opens at 9am we arrived 9.50 only one other couple there, breakfast was all dried up been left under the lights without being turned, could not cut the bacon black pudding or fried bread. Eggs like bullets totally unacceptable never will we have breakfast there again.

Have been bringing the grandchildren here weekly for after school treat they have pizza we have the carvery. The pizza is delicious. To be honest it’s not the best roast but it’s definitely not the worst. And at £7.79 it’s a bargain Choice of 3 meats always tender and tasty Good selection of vegetables. Nice family friendly restaurant on the whole always good. The staff are brilliant and always attentive and friendly. Gives me a night off cooking and cleaning so I get to spend more time with my grandchildren-happy days 😊

Excellent evening. Great customer service by all staff especially Ben, nothing too much. Would certainly recommend as great value for money on their festive menu🙂

Warm and cosy setting. Lovely staff, Ben was so friendly. Sunday Roast was plentiful and delicious. Perfect setting for a cold rainy Sunday

The breakfast was good Natalie was a great help, the only problem was baked beans had spoon with holes in but other than that great

We are regulars here, always freshly cooked food, plenty of choice and have always been given prompt and pleasant service from Natalie.

Visited on the spur of the moment and thoroughly enjoyed our lunchtime meal. Very friendly staff who made us feel welcome. Thanks to Ben, Liz and Daniel.

Turned up on Tuesday lunchtime with my dog but no dogs allowed inside. They offered to sit with the dog while I got my car very. Sat in nice garden away from busy road. Great value carvery

We have had a lovely family meal with friends this evening. The food was lovely as always and we would like to make a special mention to the lovely lady behind the bar called Libby who was very attentive and nothing was too much trouble....

We arrived a bit early for the carvery which we had planned to try. Greeted by pleasant and friendly staff who told us to sit where we like and order at the bar, which gave us plenty of choice of where to sit, as the...

This review is by my Mother, who has no Internet access. 'We booked a table for 4 at 12pm, for Sunday 26th. We have been here previously many times, and always been happy with the value and service. But this time was terrible. When we...

First time I came here, the food was fine, but since then it has gone horribly wrong, the food is tainted with what I can only describe as chemicals, especially the roast potatoes, the meat cutters could do with some customer skills, when a person...

Having eaten breakfast here a few months ago I returned to day for my first main meal since covid We were shown to a window seat in a very quiet part of the pub. I had the carvery and then apple pie. My friend had...

Welcoming and polite staff. Great food. Clean and today place. We always have a lovely meal here and come back regularly.

Today my granddaughter and 2 year old great grandson and myself went to the Alma. This was the first time I have ever been there for breakfast and the first time I have eaten there since the onset of Covid. I was pleasantly surprised. The...

Excellent choice of meat and vegetables at the Carvery today. Meat was perfectly cooked and there was a large variety of vegetables. The roast potatoes were crisp on the outside and soft inside. Mashed potatoes were creamy and the cauliflower cheese was tasty.

Not the best it's been. Before it changed to a Stonehouse Pizza it was just The Alma inn. The food then was 100% any day of the week. We came here 6 months ago the food was, well, not the best. So we thought we...

Great food and quality drink selection, happy and friendly staff, lovely atmosphere and had an amazing family meal :)

Food was nice and arrived promptly. Had great service from Ben & Megan. Been here a few times and never had a negative experience.

Last minute booking of 18 ,only to happy to help us ,all 18 of us were happy with food ,drinks and service will go again ..

Booked for a large group in advance to have the carvery, on arrival we were told there was none left. Sat down to order and they did not have multiple items on the menu. Service wasnt good, we were not told how to order and...

Warm welcome and seated straight away. Our server was fantastic and patient as we took ages to order our food as we was so busy talking. Food was lovely. My daughter and her boyfriend had the dirty clucker and really enjoyed it. I had a...

Went in for a meal but they had no chicken burgers. So ended up having cheese burger. Found it very full of grease. It didnt taste as good as it should have and from what i remember. Since its changed its not same friendly staff...

This pub is a great place to go to get good quality food at reasonable prices.It has a large car park which is plenty big enough even of the pub is busy to get a park place.The staff here no matter what day we go...

1st time I've been back here for a very long time.. 1st I did order at the table makes life easier for us.. waited 20mins for our drinks to arrive. Yes I know it's busy.. 2nd when I went to get my meat free Carvery...

Nice place to visit for an inexpensive midweek carvery. Excellent value and huge servings. Friendly staff and clean tables, what more can you expect. Will definitely go back there.

Can’t fault the food, service or value when I visited. I had a burger and it was amazing! My bf had the carvery, it was hot and fresh and plentiful. The staff were so friendly and we felt relaxed and not rushed at any point....

Had a terrible meal. Food was all dried out. It was certainly left over from the Sundays carvery. Staff were totally unprofessional in their manner. Absolutely discusting food and staff

Went in for a late afternoon carvery today. The food was fresh, hot and excellent. And the people who looked after us were excellent too - smiling, welcoming and very helpful. What more could you ask? Thank you for looking after us so well.

Had food here earlier for my birthday and it was absolutely brilliant!! The worker Ben sorted us out and made sure we was ok & just genuinely a lovely guy! Excellent customer service!!! We will definitely be back! X

Myself and my partner had amazing service, didn't have to wait long for the food or drinks, the food was cooked to perfection . Thankyou to Ben for dealing with our table service with a polite and professional manner Thankyou to Daniel for cooking our...

Not that good.. first time since lockdown aloud sit in meals, we used to visit The Alma every few weeks before lockdown, great food great everything. But Not this time....food tasteless....over cooked/boiled...roast potatoes were boiled the painted with brown colour because they were soft ....

Visited on Sunday 30th on the basis of a recommendation. Due to Covid restrictions and perhaps other factors, we had to wait almost an hour to go up to the carvery but luckily, the food did not disappoint and was worth the wait (just). Nothing...

This was our second time out as a family since 2019. We decided as a treat to get a breakfast. When we entered the member of staff took our name and number then showed us to a table. We had to all scan the covid...

Lovely to go back to the Alma after a long lockdown, was welcomed back like one of the family, fully covid secure, served by Ben very helpful and friendly, the meals are as good as they always were, of your choosing and baught to your...

For my family of NHS workers this was our first pub meal out this year. Covid precautions are taken reassuringly seriously with adequate table spacing, plenty of sanitizers and clear guidance. None of which detracts from the excellent food and extraordinary value that this pub...

My partner and I visited the Alma recently and it was near perfect. The staff were friendly and the food was so good! Perfect Pizzas and crispy, fluffy chips. Clean and well organised for Covid-19 I’d highly recommend for a nice time out.

Relaxing atmosphere, good covid measures in place. Freshly cooked breakfast all staff very helpful and friendly thanks the Alma.

We had travelled almost 2 hours to visit Marwell Zoo, which is 3 mins from the pub. We noticed the pub on the way in and thought it would make a tasty lunch as the zoo didn’t have much to offer. We have never dined in the stone house chain of restaurants so didn’t know what to expect. When we walked in it was cosy warm, nicely decorated and we were greeted by friendly staff. The menu caters for everyone, we chose a selection of starters and a freshly made pizza. The food was great! Piping hot, amazing pizza dough and large portions. Price was incredibly good too.Sadly we don’t have any of the chain near our home but happy to travel to one if it’s as good as this one!Really great lunch, I’d really recommend.

We have regularly used the Alma for their 'all you can eat breakfast' and this was the 1st time eating there for an evening meal. From entering the restaurant and eating we felt safe, clean and protected. The staff were masked at all times and also used the sanitisers that was placed around the restaurant. They took the time to explain the processes and why. I watched them clean a vacated table and it was throughly disinfected. This is coming from somebody who has become quite paranoid about Covid hygiene. We all opted for the roast which was well cooked, plentiful and fresh. We all cleared our plates. We have always found the staff to be pleasant and helpful, it was the same this evening even knowing that in a days time they would be back to being furloughed.It was a very chilled and relaxed evening. We will definitely return for the evening/lunch meal aswell as the breakfast in the future. The staff in The Alma are a credit to the Stonehouse. P.S This chain of restaurants accept The Defence Discount Service card.

Came in for a breakfast was so tasty, and the service was amazing thankyou for making our stay calm 😊

I went to the Alma spontaneously for lunch with my daughter and two friends, was shown to a table and served by a guy called Ben, this guy was great from start to finish and definitely went the extra mile. Will definitely be going back.

20 minute drive, called & told them we were running 10 minutes lare for 1400 booking, told it wouldn't be a problem.Arrive for booked meal to be told there's a 40 minute wait & told it's because they've had too many "walk ins".What's the point in having to book??Blooming disgusting service (probably due to very poor management) - been a regular visitor there for many years but won't be going back any more.Went To Ham Farm instead - far better managed.

2nd time we have visited and so impressed, the food is out of this world, lovely friendly staff who can't do enough for you. have thankfully found our new favourite restaurant. well done to all the staff at the alma 👌

We visited the Alma yesterday. It was our first family trip out since lockdown and I was feeling very nervous. Well, I have no idea why. We were looked after by a lovely lady called Yvonne who made me feel at ease instantly. She was extremely welcoming and her warmth and care allowed me to relax and enjoy a meal out with my famiy. The food was lovely and very reasonable but it was the staff that made the experience for us.

we enjoyed our dinner, the food was lovely and the staff (yvonne?) were very polite and friendly. It is good value for money would recommend going there again.

I visit The Alma regularly with my wife and neighbour. Convivial atmosphere, friendly staff and really affordable prices await you here. I strongly recommend you try it, you most certainly won’t be disappointed.

This is the first time we had been out with our baby since lockdown started, we were welcomed warmly, everything was clean and tidy, all the tables are well spaced out.The food is delicious, the staff have done really well at adjusting to the new way of working, we felt very safe. I definitely recommend a visit or two.

Had a lovely meal,great staff and covid precautions all being followed highly recommend will be returning

Family loved their food and Megan that served us was amazing. She was so great in the way she made sure we were taken care of it was fantastic. Defo come again

We had a nice lunch i had the veggie burger without the hummus. Covid measures in place were good better than other places ive been in.

Visité algunas veces, aunque es un asador, atienden a vegetarianos y veganos, por lo que, como vegetarianos / veganos, nos complace apoyar a Alma. Las pizzas vegetarianas y veganas siempre han sido buenas, y el asado de nueces veganas. Las ofertas diarias y los cupones, excelente relación calidad-precio, y el personal es muy bueno, Yvonne y en nuestra última visita, Carla fue excelente con el servicio de mesa. Ciertamente tengo la intención de volver, ¡debes probar la hamburguesa vegana la próxima vez!

Llevamos a nuestra nieta a dar un gusto después de la escuela al Alma Inn, ella eligió este lugar porque le encanta el asador, no estamos seguros de qué esperar con las restricciones de covid 19 vigentes, pero lo encontramos muy bien administrado, Ben fue nuestro servidor que nos recibió en la puerta explicó cómo funcionaban las cosas, pedimos pizzas, y un asador infantil, todo bien presentado y muy sabroso, en todo una experiencia agradable,Todo el personal con el que estuvimos en contacto fue increíble, un saludo a Ben, Carla, Megan y ambos Jack be's gracias, chicos, volveremos, sigan con el buen trabajo y estén a salvo.

The food and service here is top notch, Carla served us, she is outstanding. The Nut roast and all the trimmings was delish

Todos tuvimos una gran comida. Éramos cuatro. Todos elegimos el asador. Marcó el tamaño que deseaba y eligió las verduras de carne, etc., que estaba preparada para usted. Todo estaba delicioso y caliente. No tuve que esperar mucho. Todo el personal fue amable y servicial. Las nuevas reglas acababan de comenzar a usar una máscara hasta que sentarse a la mesa no fue un problema. Las obras completas fueron masivas y los hombres lucharon con la cantidad de comida. El tradicional era lo suficientemente grande para las damas. Reservé una mesa porque no estaba seguro de cuán ocupados estarían. Siempre nos ha gustado el Alma Inn y quedamos muy impresionados con los procedimientos establecidos. Lo recomiendo encarecidamente. Buena elección de otra comida si lo prefiere.

Went with my partner for a meal here this evening, (this is the only place we go to for a carvery). Service outstanding and food excellent. Special thanks to Carol-Anne? for plating up the food.

I visited the Alma stonehouse carvery with my partner and my 2 kids brilliant meal couldn't ask for a better atmosphere with all the covid going on and the lady that served us yvonne I think was very friendly and helpful

Went in with my family on 17/09/20. We were served by Yvonne who was amazing, patient and helpful! An asset to the restaurant. Thank you x

Great food, friendly staff, great prices We look forward to our weeklyvisit most Sundays for there great Carvery

we went at 3.30 ish, first carvery since lock down and wish we never bothered, it was that bad it left a bad taste for hours after eating. There was only 2 other people in there and all carvery was there ready so not sure why we still had to wait 30 mins, all that was doing was letting the food get even more dry and rock hard. it honestly tasted like it had been sat there over night, everything was rank, roast potatoes didn’t even look like potatoes they were so dried out, cold and hard, the gravy cold and lumpy, veg was watery and cold, stuffing couldn’t even chew! chef or server couldn’t bring himself to even smile back, looked like we were bothering him by having to serve us. and before any reply on this review, you cannot blame this on corona!! it has nothing to do with it. use to eat here all the time but definitely wouldn’t go back for carvery, it made me feel sick. might give it one more go for pizza before i write this place off completely.

First visit since lockdown eased. Procedures they have in place are OK if you are happy to wait over an hour to get your carvery while watching the staff stand around talking and they be told the delay is because the staff are busy.Food quality is OK, same as pre lockdown, you jyst can't help yourself at the carvery anymore (understandable and no issues with that) but just not worth waiting an hour for!

Took my family here for an evening carvery, having been here many times in the past I was expecting a decent roast for a cheap price. What we got was half a carvery after waiting 45 minutes. Only had gammon and turkey, no beef! The limited veg was hard

We trying to find a nice place for a quick lunch , we had a wonderful meal adult and kids , great staff , lovely service couldn’t ask for more .thank you ;)

Stopped in for a lunch on way back home. Fantastic food service and supper friendly Mazie and Ben looked after us and even got the dogs iced water Couldn't of asked for more We will return with friends and family.

The wife & I popped in after we went to Marwell, and had a lovely welcome we were shown to our seats and the new Covid process was discussed. Very well organised lovely food friendly staff we will be making a return visit.

Really great meal, v v clean with cleaning stations at entry and before collecting carvery meal, seriously guys you were great WILL definitely be back - well done Ben, Yvonne and team x

Very warm welcome, excellent service from Ben & Yvonne, food very good, fresh and hot. Highly recommend!

all the safety implications are fab! Ben served us throughout our meal who was fantastic and made it very clear how the new system works. The lady (blond lady...didn’t catch her name!!) working on the bar today was such a delight to speak to, very welcoming and happy! would definitely recommend Xx

We went as a birthday dinner. Once we nearly finished our meals my son had realised that some of his chicken was not cooked properly. We obviously told a member of staff who argued it was definitely cooked and he was offered another meal. There was no apology or offer of refund for his food. We would have been fine with a apology and a refund for just his meal. No way could he of eaten anything else due to feeling physically sick as did the rest of us. Staff thought we were happy as the youngest still had pudding. We would normally have a few drinks and all have pudding. The gossip between staff was truly awful and made us very uncomfortable.

Went for a carvery on Saturday lunch time, the food was like warm, which was quite disappointing, the pub was quite empty from the last time we visited, the service seems to have gone downhill, on the upside the strawberry trifle was good value.

Staff here are really nice, shame the carvery is awful. Pizza was good, reasonable for the cost. Nice toppings and dough was perfect. Carvery was dire! Gammon was completely tasteless and fatty, turkey was as dry as sticks! Even covered in gravy the turkey wasn't nice. Hardly surprising as the gravy was basically brown water, it had no flavour at all. The Yorkshire pudding was nice, veg was cooked perfectly, but unfortunately not great after being stuck under hot lights for hours. Roast potatoes were variable, some tasted ok (the brown ones), but others looked anaemic and weren't cooked long enough. No pork crackling available (apparently that's only on weekends, not sure what they do with it during the week). Stuffing was in a big tray, again really dry and no flavour. Pigs in blankets weren't cooked long enough either, not good. The cauliflower cheese would have been ok had there actually been any cheese sauce in the dish! I scraped the bottom of the dish with the spoon to gather what sauce there was, about a tablespoon. Definitely not eating here again, very disappointing. Amazing they're still in business.

Visité el Alma Inn en mi camino a casa, tuve una pizza de pollo y tocino frito sureño que, aunque el servicio fue algo lento, la calidad de la comida era fantástica. El personal del bar era increíblemente amable y acogedor. Una niña (¿Emily?) Fue particularmente educada y amable conmigo, lo cual fue muy agradable mientras esperaba mi pedido. Los precios eran promedio pero buena comida de calidad.

Generally very good quality of food when we have had the Carvery options and the staff generally pleasant. However the pizzas that we had yesterday were rather "chewy" although the topping was tasty. We had the pizza Margherita.

Well another great time for 18 of us. Food excellent, service great, brilliant value for money. Festive menu was very good choice. Thanks to all the staff for making us all feel welcome

After visiting the Alma inn today only to find the roast meals we had were colder than my lager the warmest thing was the plates only a poor waitress to complain to and she didn’t know what to do won’t go again

Our group came here and 99% of us thought it was Grate food, Grate staff and Grate service 100% would recommend to everyone! We all had an amazing time here

Came in for a family dinner. Very good service and the food was delicious. The pub is looking very festive and the charity events are amazing.

Grate food, amazing staff and brilliant service... I 100% would recommend to everyone! We all had an amazing time out!

Went here the other day with my mates and had a carvery, amazing food, loved the gammon, lovely carver happy and smiling, will definitely come back

looked lovely but missing a couple of vegetables meat that they had was the last dregs or bits of meat left the staff tried to give us this as one person in particular told the carver just give them that we said no so they brought out more beef and gammon the pork didn’t look good so once new meat was brought out it looked lovely and it was lovely no gravy left i did ask but with no avail non left only vegan gravy sauces needed to be filled back up too many staff on the floor but not doing much just collecting plates we would come again just to see if it had changed management need to look at their staff more closely i can understand how busy it gets as we did book a table on short notice but eventually we had a lovely meal

Me and the family, went to The Alma on a whim due to that Toby Carvery was too busy. And we were amazed by the staff especially this young tall barman by the name of Charlie. Who treated us very kindly. Also the variety of choice on the menu, the hubby tried a Carvery Calzone and he loved it. We are definitely going to come back!

Went here for lunch a couple weeks ago and the pepperoni pizza I had was lovely. It came out really quickly with excellent service by a waitress called Megan. Will definitely be going back

Been multiple times and love the pizzas and chicken burger! The staff are always friendly and helpful :)