Alfie Grimshaw's in Warwick

the chicken was not chicken tikka and had a very odd texture. over all really unhappy

Enjoyable food and good service

Food was not delivered.No reply from restaurant Had to go and fetch order from shop. Which i should probably have done in the first place. Also not the first time we have encountered problems with this shop. Will not be returning.

Food turned up after 2 hour 10 minutes wait, was originally 45 minutes wait, phone is permanently engaged, shocking service.

Absolute dreadful service! Never EVER!! AGAIN.

Order never turned up via deliveroo. Had to contact deliveroo for a refund, complete scum.

Well.over an hour late, by which time it was too late. Useless service useless food ... Avoid !

Ordered a £12 delivery when they opened as I knew they would not be busy as soon as they opened. They said 35-40minutes, in which an hour later, the food had still not arrived. I rang them up and they said they were extremely busy so I understood. Half another later, stoll nothing. I tried to ring up but the phone line was busy. I received the food after 1hour 45 minutes of ordering, when they opened, before they had got busy. I had asked for a refund but they wouldnt allow that unless I gave them the food back. I am normally a regular here but I will be looking elsewhere for my chippy fix. Especially as it was only a little order.

EDIT: Just thought I’d update this review to highlight to Alfie that I was referring to two separate visits; the latter today, and the former a few weeks ago. Great to see that the initial reaction is to deflect, and, having read some other reviews, it does not surprise me. Good luck in your endeavours, the only way is up :) Moved to Kenilworth very recently and have been astounded at the quality of the food options here. So much so, I naively believed there wasn’t a bad option here. Boy was I wrong. I’ve been in twice, and both times I couldn’t have fought harder for a smile. Once for a battered mars bar as a treat, and once for some scampi and chips. Having asked for two (mars bars), and arriving home to see a lonely one, I chalked it up to a small mistake and didn’t think much of it. However, ordering some proper food, I realised that this establishment clearly didn’t worry about quality control. Anaemic chips and overcooked scampi couldn’t have prepared me for the worst mushy peas I’ve ever had (I do love my mushy peas, so the bar is very low for me to belt up and eat away). I’ll let the pictures speak for themselves. I’m not one to usually write reviews, less so when I didn’t enjoy it, but I feel the stark contrast in quality compared to the surrounding options has to be highlighted. Unless improvements are made, avoid.

Ordered a £12 delivery when they opened as I knew they would not be busy as soon as they opened. They said 35-40minutes, in which an hour later, the food had still not arrived. I rang them up and they said they were extremely busy so I understood. Half another later, stoll nothing. I tried to ring up but the phone line was busy. I received the food after 1hour 45 minutes of ordering, when they opened, before they had got busy. I had asked for a refund but they wouldnt allow that unless I gave them the food back. I am normally a regular here but I will be looking elsewhere for my chippy fix. Especially as it was only a little order.

food has not been delivered. I require a refund

Delivery was perfect and food was delicious :)

Really sad, so so late and arguing with me that my post code is wrong and it’s not…. The food is cold as it’s 30 mins late and driver went to completely the wrong place. Normally food is amazing and not had issue with delivery before.

After a message to say food was ready for collection, I was still waiting 30 minutes later. Mushy peas were like frozen peas covered in pond water and chicken kebab was half what I can only describe as chicken skin… won’t be going back after previous good food and experience

food arrived a little late but was hot on delivery and food was excellent... well worth the wait

Hot freshly cooked food. Delicious

Best fish and chips I have had in a long time

Il start off by first saying wow its Really tasty food, I've been here twice now for our family can't fault anything! Resonable prices, good portion size of chips & nice staff

Greesy food and miserable delivery.

the food was tasty but forgot my wood fork request, and i paid for 2 ketchup sachets but didnt receive them. so a little disappointed

Unfortunately Alfie has turned out to be Grim again, last time we ordered, the order got cancelled because they couldn;t retrieve the payment from the website we ordered from - even though the money had been taken from our account and had to be refunded and lo and behold its happened again. Would not recommend using them, you are better off going elsewhere

missing food items as well as obsurd lateness

If you’ve got half an hour to waste waiting for the food to be cooked then by all means try it. I don’t know how it can possibly be so slow when you know it’s going to be busier - on a Friday evening for example. Is it really that difficult to have some chips cooked ready? I dread to think how long it would take if I ordered more than two items.

Food was inedible rubbery chicken and doughy pizza . Would like a refund

Disgusting food . Cold chips. Chicken kebab full of gristle and cold . Pizza base horrible cold base

Delicious food delivered quickly, great!

Order 2 pizzas, one was the wrong toppings and completely burnt and the other the base was very doughy.

Food was delicious, delivery was as fast as the driver & Alfie could manage on a busy Friday night!

Took more than 90 minutes to arrive on a Thursday evening and was distinctly average when it did arrive with no apology or even acknowledgement of how late it was.

Thank you so much for such a lovely chunky piece of cod. It was just what I needed and was totally delicious. Everything arrived piping hot and the chips were plentiful. Enough for the dogs to enjoy a taster! I’ll definitely come back.

Good service good food and good size portions. We use this chippy often and never had a problem would recommend

Rude staff the women who works here slags you off talks about you makes out you don’t say things when you do the boss thinks it’s acceptable to shout at you over the phone when you have a issue give me gone off cod which I couldn’t eat as it was awful I’m all for praising companies and helping them due to what our government do to us but I will not be supporting a company that thinks it’s okay to sell gone of products and then shout at you when you tell them just poor customer service and then says you complain all the time when that was the only time I’ve even said anything and saying I know who you are where you live thinking you’re going scare me honestly is awful

Disappointed with our food, the chips weren't cooked, and the fish was still raw, the whole meal ended up in the bin, will be avoiding in the future

Really disappointed with the quality, chips weren't cooked, and the fish was not edible so therefore had to be thrown away.

Shocking customer "service", if you can call it that. Ordered @4.30 for 5.30pm delivery. Arrived at 6.30pm. did phone many time in the waiting hour and got hung up on repeatedly.

Ordered a portion of chip's and a curry sauce not that difficult,the chip were awful what few was a edible size were raw in the middle and the rest of them was scratty little bits that most half decent chip shops would throw away,poor Dave must be spinning in his grave

Bit of a wait food . But cooked fresh well worth the wait fish and chips were spot on.. Can't fault it..

Great taste, piping-hot. Perfect. Thank you.

Lovely sausage, chips and gravy!

Awful fish & chips. Really greasy. So greasy that the oil leaked out of the fish & chips box & leaked through to the paper bag. Chips were soggy. Worse fish & chips ever, will not return. Customer service not that great & long wait when not even that busy

Tried them a few times always late if it arrives at all. Always cold and day old chips Tired calling owner who dosnt sound bothered at all. Given up using them now will go elsewhere

I went on this location, and food is very good and behavior of the staff is very polite specially the girl dealing with customer.

Came at 12:49 as advertised open from 12-2 and it wasn't open. Very disappointing

Food was vile, sweaty undercooked chips, pizza was greasy and tasted undercooked, kebab was sweaty and halloumi was burnt and pitta was all ripped looked thrown together, through it all away, took over a hour to arrive aswell

Chips at least a day old served to a regular customer. Shame on you.

It was hot when it arrived Tasty Fair priced

The food here is very inconsistent. Some times is great other times its awful. Today was awful. Over cooked chips and undercooked fish. Very disappointing

Great service, good quality food.

Low quality half cooked Chips for shocking prices. There are much better Chippies in Kenilworth. Chicken Doner was just some Chicken pieces in Curry Sauce and rolled in a thin bread. Typical Station road rip off !!

Good chips, nice size portions and very friendly people. ☺

Anything delivered in paper or a container was cold and soggy, and the only other item was burnt.

Very friendly place. Had a little bit of an issue but this was resolved without delay and good customer service is what its all about. Thanks for all your help. I will be recommending to my friends and family.

Food was very late arriving. When food did arrive, it was lukewarm and very greasy.

Nice fish and chips in keniworth

Had to wait while school kids served although my order went in much earlier

I have been visiting Alfie Grimshaw for over a year now, almost every weekend, and I usually order the same: Kebab and Chips. Probably, I have been there over 40 times and they never, and believe me, never disappointed me. The quality and flavor are always the same, excellent. The staff is really nice as well, if I were to recommend any place to eat in the UK, it would be Alfie Grimshaw. ---- Llevo más de un año visitando Alfie Grimshaw, casi todos los fines de semana, y suelo pedir lo mismo: Kebab y patatas fritas. Probablemente, he estado allí más de 40 veces y nunca, y créanme, nunca me decepcionaron. La calidad y el sabor son siempre los mismos, excelente. El personal también es muy agradable, si tuviera que recomendar algún lugar para comer en el Reino Unido, sería Alfie Grimshaw.

Best pie and chips I've had in a long time !!

Stopped of to collect on the way home. Fast, friendly and mountains of chips.

Wow, portion sizes are enormous. Had Donna meat, first I'd had for years, it was fantastic, albeit not very healthy 😃

Great fish and chips nothing bad delivery on time early in fact.

We had fish& chips there.. really tasty. Staff is so nice.. My kids like the food . Highly recommend.

Fish very fresh and tasty very clean shop and owner very nice person

The fish was amazing.I will recommend everyone to try on it.Great service as well.

Delivery was late, had Missing items from order, phoned up and told me they didn't want to deliver it as I was to far ( 10min drive) so they said they would give a discount when I order next time, so I asked for a refund, was told they would phone back and I'm still waiting. I will say the food I did receive was nice but the rubbish delivery and customer service really let's this place down

Top quality food. Top quality staff

Best fish and chips in kenilworth

Very clean, friendly, and VERY generous portions. Liked a lot. Could have been a bit more generous with sauce in the burgers though.

Best chip shop, very nice food, the fish is excellent. Excellent customer service, definently I would recommend this place

very nice and tasty fish and chips and staff is also very good and polite 👍👍👍

Great fish and chips and huge portions

Very nice and tasty fish and chips in the kenilworth

Very nice and tasty fish and chips in the kenilworth

Very nice fish and chips & good service 👌👌

Love this chippy..great food staff super polite a massive thumbs up 👍

Great fish and chips and huge portions.

Ordered fish and pickle onion for five past 9pm ..2 hours before I had done what I was doing. Message me back a ten minute delay ready for 915pm..didn't get till nearly half past 9....fish was nice though when it fed arrived ..

There's been a debate going around as too whether the quality of food has suffered since that new owners took it over. In my opinion the stadard of fare has remained largely the same. The new owners have also intoduced a line in pizzas which I haven't tried as yet but the choices appear appetizing.

Ordered on just eat, food took ages to arrive for 2 meals. Order arrived we asked for curry sauce got gravy when I rang to complain the lady on the phone said ‘ I know you wanted curry sauce but I thought you might want gravy instead’ Donner meat and chips was awful, Mayo everywhere salad is awful and looks disgusting and the donner meat was like rubber! Do not recommend won’t be using again!

Went to try alfie grimshaw on a recommendation through a friend and boy was I impressed. The shop gives you a perfect glimpse of an old traditional fish and chip shop. On a little research I found the shop is over a hundred years old.The food gives so much value for money. Massive portions at a very reasonable price as compared to all the other chip shops based in Kenilworth. The staff was very well behaved and in proper uniform which impressed me a lot. Food hygiene was of very high standards as well.The gaffa was very generous and well spoken. Their fish is probably the best I have had (massive portion) and trust me I have tried a lot of chip shops in Kenilworth and coventry.You can't go wrong with Buy one get one free on pizzas.I would highly recommend alfie grimshaw if you want high quality food at a reasonable price.

whitemoor road chippy was full so tried this one, it has a nice '' chippy '' name ' alfie grimshaws''..... not an alfie in site, .....all foreign faces, not a smile or hello with one man doing all the work including stopping work to answer the phone....it doesn't have a cheery atmosphere....... but the proof is in the eating.....I had cod , chips, peas and curry sauce.. the cod was much smaller and more expensive than my usual and the batter not as crisp and light the chips, not as nice but a huge amount ( too many by far ) curry sauce a bit harsher , the peas were good...... all in all it was a stodgy meal.....given the choice it is whitemoor road each and every time......by a factor of three

Ordered via uber eats 2 hour delivery,fish was absolutely awful definately wasn't cod,not apologetic about how long it took to arrive.

We ordered a delivery tonight after hearing good things about this place. However we waited over an hour and a half and when it eventually arrived it was cold. It had obviously been wrapped up for ages as the bag was full of condensation and the boxes were wet! It’s expensive even without the delivery charge and really not worth the extra.

This place used to be great several years back. However, since it was sold the quality of food has changed drastically. So many short cuts taken from cheap quality of chips to the packaging. The owner is clearly there to make a buck or two and doesn't care about the service or quality of food. We ordered food for delivery but boy was that a mistake!! The chips were not fresh and tasted stale as if they were cooked the day before and just re-heated. The curry sauce basically like water and the cheese and onion pasty was rock hard and cooked too long in the microwave. Really disappointed with how much this place has gone down. Definitely won't be going there again.

Wow who have thought F&C’s could taste this good and the chicken, what a delicious and wonderfully flavoured meat ❤️

Overpriced and soggy chips.Staff friendly, chips very sulky.Made several visits over a twelve month period, nothing seemed to change.

pizza was greasy, nothing like a donimos but chips good and fish lovely too, over priced though for what you get

Where else do you know a fish and chip shop that as well as frying fish will pan fry it? Well Alfie does just that. Best to ring in advance so no waiting to collect. They also deliver locally. Excellent service and recommended.

I normally go to the fish shop on school lane, but stopped in here when I was passing. Cheesy chips...mmmmm.

Love a good burger and tried one a few months ago which was poor - decided to try another in hope it was better but this time it was even worse - don’t need to visit the cobblers for a while as I have new shoe soles!

Everything cooked "fresh" (so you might have to "wait" if you have not phoned ahead) Great Staff, super food and reasonably priced.

Went with a friend and had the lunch special (mini fish, chips, mushy peas), which was excellent value at £4. The quality of the food was excellent. The fish was cooked fresh. Can't fault the quality of the food. And the service was very friendly. Highly recommended.

Nice chip shop with plenty on offer, fair prices and good quality too - I had the mini fish and chips which was plentiful

I had my doubts about this place being a chain establishment. But several visits confirmed that the staff care and the food is consistently good.

Here on a visit from Australia, hadn’t had fish & chips yet, so we decided to have them on our last night with my sister. The fish was beautiful & chips with curry sauce were a new taste sensation. Very glad we went here, everyone enjoyed it.

Tried this when walking back from town one night. We usually use School Lane, but this place was of comparable quality and had a good range of things on the menu.

Quite enjoyed it, good chips, nice fish, batter not bad, not the cheapest but sufficiently good to go again.

super variety of fish and other dishes to accompany your good old chips! great service, very popular, had a 20 minute wait! worth it though!

A colleague had fish and chips last week and offered me some chips, but a couple were enough - they were the worst chips I've had. School Lane (from experience) and (I'm told) Whitemoor Road Chippy are much better.

Pedimos mucho antes de la hora de cierre, sorpresa, sorpresa, pasado una hora más tarde y todavía no había comida. No pedir de nuevo. estúpido realmente cuando estoy a sólo un par de calles de distancia estoy seguro si fui y recogido en lugar de entrega suponía yo esperaría lo tenía a menos de diez minutos! Cachondeo de verdad.

Nice chip shop in rural location.. prices are expensive but most is cooked fresh to order and Served in a box.. local parking is difficult.. opening hours vary..