Albert's Eatery, Wesley Hall in Scarborough

Albert’s became a family favourite after our last visit in 2021 - a fantastic location offering a wonderful choice of seafood, served professionally and with a touch of sophistication. In 2023 we had family from USA and Australia visiting, so on a trip to Whitby we booked Albert’s as a way of showcasing the ‘Best of British’ - unfortunately in the intervening period, the standard has dropped significantly. Menu choices were limited (the seafood platters we were expecting weren’t available) and whilst the service was friendly, it felt overall like we were eating at a slightly upmarket cafe - such a waste of the wonderful location. Hopefully the people running Albert’s can recruit well and get the kitchen back to where it used to be, and a bit of training for front of house to bring back the special feel that it we experienced on our earlier visit.

We usually eat here in the evening but unfortunately they do not seem to open in the evenings at the moment so went here for lunch instead. The food is still outstanding but the level of service has dropped and does not seem as professional as on previous occasions.

Popped in for something to drink, with the potential of turning that into eating lunch. There were nine of us, but immediately you could see that they were t happy about so many of us taking up their time when not ordering food. Staff were rude and made us feel like serving us was a huge inconvenience. The manager actually sighed her way through taking our order and when we asked for some water as well she told us she didn’t have enough glasses for all of us and seems reluctant to give us any. One member of staff caught the end of my conversation about different types of glasses from place to place and got the wrong end of the stick and basically, and rudely, told me the restaurant was full (another reminder we weren’t welcome) and so they didn’t have any other glasses available. Diet cokes were basically mixer bottles and really expensive. 1) learn about hospitality; friendliness, service etc 2) don’t butt into conversations 3) learn how to wash up or stock more glasses 4) get Coke or something on draft and charge a better price for it as there’s no value for money at the moment

Lovely ambiance and food, dog friendly too. We ate quite late, but had a lovely meal and didn’t feel rushed at all, despite being the last people there. Would highly recommend here and we’ll definitely be back in the future. Feels very Victorian and upmarket.

Second visit after a great experience in April. Unfortunately today was disappointing. I don't know if they have new management at Albert's but the food wasn't the same standard and the staff were not as attentive. As someone who works in customer service, I know the number one rule is put your customer first, whatever you're doing behind the bar, however interesting your conversation with your colleagues may be attend to the customer immediately. Then there's the food - the fish was burnt with the batter brown and hollow around a thin, dry slice of white fish. Overcooked! The salad was limp and clearly not fresh. The 'saving grace' - chunky chips weren't great either. We chose not to go to one of the many fish and chip restaurants for the service and ambience offered here but they didn't even have music playing this time! Poor show. Won't be going again!

Lovely lunch,scampi perfect, gin good as well😊 Staff attentive. A delightful different place to eat

After reading reviews and seeing YouTube recommendations we booked a table for lunch. We booked a couple of weeks in advance and no one let us know that the place was being renovated and that workmen were working right next to us in the restaurant. The crab bloomer was nice however the chips were terrible. Not sure if they were air fried rather than being fried the traditional way but they were dry and not fully cooked. With so many other places offering similar you can’t afford to serve poor chips.

A lovely lunch in quirky surroundings and a friendly server. Food is more expensive than advertised online which is a bit naughty.

So we booked via online and the menu hosted online is completely different to the one in house. In essence prices were double that advertised online. Another issue was online was a kids menu and once there nothing to cater for the young ones. In conjunction to the vanishing menu service was some of the worse I have witnessed. Staff stood behind the marble bar as if it was the Berlin Wall, in fear if they crossed they would need to do some work. Many other decent places to eat in Whitby now.

Was looking forward to visiting here but very let down. We were greeted by a lovely young lady who got us seated and gave us the menus. Shortly after, a blonde woman came over to take our order. She was very rude and proceeded to snatch the menus off us as she walked off. We got soon got our food and although the meal was ok, the awful service we received from her really tainted our experience. We had planned to stay for dessert but we were put off. Nice building and food but poor service.

I visited this restaurant with my friends and had mixed experiences with the waitresses. One of them, a young woman, was incredibly helpful and attentive throughout our meal. She made sure we had everything we needed and answered all our questions with a smile. She even offered suggestions for dishes that we might like based on our preferences. Her service really made our dining experience enjoyable. However, the other, bit older waitress that served us was quite cold and distant. She seemed annoyed when we asked her questions about the menu, and made us feel like we were being a bother. Her service was not up to par with what we expected from this establishment, and it really detracted from our overall experience. Overall, while the food was good, our experience was dampened by the poor service of one of the waitresses. I would recommend the restaurant, but suggest that they work on improving the customer service provided by all staff members

Had a wonderful visit to Alberts on Whitby goth weekend. Spoke to the front of house manager, Lauren, and tried the Whitby Jet cocktail which I really enjoyed! My only criticism would be that some staff seemed to be working harder than others and we could hear the front of house staff chatting loudly in the kitchen which was a little distracting. Food was good, both had the crab sandwiches, definitely recommend.

Fish was fresh but more care to take off the skin would have been nice. The cod butty had no butter on the bread which made it quite dry. Ordered two of the special Whitby Jet cocktails....mine wasn't drinkable but my friends was delicious...strange. Lovely chocolate martini The service let this down....not very warm or welcoming...felt like they couldn't wait to leave and finish. Also....maybe some of the history of the place on the back of menus or on the tables would be a good idea....feel like they're missing a trick there.

Had dinner there Saturday evening. The ambience is lovely but, unfortunately the food let it down. Starters consisted of sea food chowder and a Greek meze.When the starter's arrived my chowder wasn't what I expected, the same with my husband's Greek meze. The chowder was full of mussels still in their shells as was the other shell fish. I had to swop with my husband as I couldn't have eaten it. The Greek meze consisted of green leaves and a bit of feta cheese along with croutons. For the main course my husband chose a vegetarian meal as there was very little variety. I chose belly pork. When it arrived it was awful. It was just fat which hadn 't been cooked properly. I'd expected crackling, the mashed potato was cold as were the greens that tasted of vinegar. Needless to say I was extremely disappointed with the quality of the food for the price. I did complain and they took my meal off the bill. Wouldn't go again.

Friendly welcome for us and our 6 month old Westie puppy. Shared a crab sandwich and whitebait. Great food and great value (would have cost us the same money if we'd paid out to go to Whitby Abbey!). Would highly recommend and will return during our holiday if we have the time. Lovely oasis in the middle of Whitby. Great slideshow of old Whitby on the wall to enjoy whilst you eat. Even a bowl of water supplied for Dexter the dog. A great find.

highly recommend all fresh and in abundance that includes the friendly service from Lauren. we had the steak sandwich the crab sandwich and the clamshowder. fingerlicking good !

Fabulous visit to Alberts for a quick lunch, the staff are very attentive and I quickly got served one of my favorite lagers on tap Estrella while I perused the menu. With my mind set on seafood (when in Whitby it would be rude not...

We were disappointed to find bits of shell in our crab sandwiches .Also my brown bread was dry. The chips were dry and not fresh.

I am leaving this review for the bar/ restaurant attached to the museum. I went in with a group of friends for a cocktail to celebrate my friend's birthday. The girl who served us was miserable, not at all welcoming! The quality of the cocktails...

Firstly I had Scallops which were gritty due to not being rinsed properly prior to cooking, though they were cooked. Then I had Duck which was greasy as it had not been rendered down sufficiently so it wasn't very pleasant to eat.

This is a hidden gem, tucked away behind the whitby jet museum. Had crab sandwiches, they were amazing, friendly staff and in a old wesleyan chapel which has a great atmosphere

A brilliant setting for an afternoon meal - surrounded by history, within the walls of a museum. Located within Wesley Hall along Church Street, this business is primarily a server of ‘Seafood’. As we sat down, the menu appeared different to what we had seen...

Ordered lobster served crayfish. Food was tasty please have the curtesy of being honest about your ingredients. Hubby is a fisherman it was crayfish substitute in two dishes. Staff as in other reviews are not bothered. Shame as a stunning building oozing history serving actually...

Stopped for lunch today as it was cold, wet and very busy in Whitby! Firstly...just amazed by the unique surroundings of a fully restored chapel complete with organ and being in Whitby ...a huge Jet Museum!! A variety of lunch dishes were offered inc. Homemade...

Having read fabulous reviews we were expecting great things from this quirky restaurant housed in an old chapel. The service was very sharp but the food wasn't. I had scallops. They were sweet and perfectly cooked but swimming in an arabbatia sauce that was excellent...

We wanted to eat here a few years ago but couldn't and popped in and got a table( it was early doors). Great service and wonderful food. Not a massive choice in vegetarian but the chickpea and root veg with dumplings was amazing and different...

Absolutely amazing food at Albert’s Eatery tonite the food was piping hot well presented & tasted amazing the staff were amazing & we spoke to the chefs & congratulated them on the taste & presentation of the food that was served well done all defenitely...

Tried this place after our usual favourite was closed and we were very pleasantly surprised. Firstly, it’s a beautiful building in a converted chapel in the old town. The menu is on the short side and unusually for its location a little light on fish...

Popped in here with friends and our two dogs for dinner and what a nice surprise. Unusual building with heaps of character and atmosphere. We had the chowder, sea bass and pork knuckle. All amazing followed by desserts again lovely. Service was friendly and good....

The food here is fabulous, 2 o us had the belly pork and it was absolutely yummy, 2 had the seafood chowder. Wow! What a bowful. Great staff. Lovely building, tastefully restored. Thankyou

Went here for lunch, dog friendly so were able to take our two furry kids in as well, the service is friendly and the food outstanding, cooked to order and well worth the relatively short wait.

The food was up there with the best I’ve ever had with a good choice of drinks and very good service from the friendly staff

Thought this place may be a cut above the fish and chip restaurants. Don’t bother. Service very slow and offhand. No response when I complained about the undercooked salmon. Would not recommend.

Fantastic. We walked up without a booking. Was accommodated. Had a wonderful meal that was out of this world. Cooked to perfection. Staff were spot on. We will be back.

Popped into the museum and didn't realise it was a restaurant too. The place is fascinating. My hubby got a little history lesson from the owner while we were there and we asked to look at the menu - which was mouthwatering. We were walking...

Good food, but not much choice. Beautiful building but lacking in atmosphere. One waitress was chewing gum and we felt a bit rushed by both waitresses. Starter, main and dessert served within the hour even though a wait was asked for to the chef. Just...

Great atmosphere, great service, great food…. Just great really!! Seafood chowder at lunch time with a bottle of Chardonnay is a must!! Great place to learn about Whitby jet too - who knew it was a 180m year old wood!!??

Fantastic little find in Whitby! Lovely food great service! We’d highly recommend this restaurant to anybody visiting Whitby.

The four of us had lunch today. 2 seafood chowder 1 crab open sandwich and 1 dressed crab special. All food was absolutely top notch and have never had a better seafood chowder! Very friendly staff and great ambience and Music choice! Will definitely return...

Waited ages to be seated even though the restaurant was not busy at lunchtime, less than a quarter full. The waitress saw us but continued looking on their iPad. We eventually seated ourselves to the nearest table set for three when the waitress came over...

We had an enjoyable lunch of an open crab sandwich and a king prawn Ceasar salad. The welcome was lukewarm but the order was taken promptly and the food arrived quickly. The server was friendly and helpful. The food was very good. After that, we...

We had a couple of crab sarnies, a cezer salad which i loveed, and the scapmi, with hand cut chips, all very nice, would come back here again.

In a town of pubby fish and chips this is the romantic little eatery you are looking for. Randomly situated in a cute little museum in the old town this is a beautiful location for delicate food. Highly recommended

The food is so good here and the surroundings are stunning. We had the crab and bruschetta to start and the hake and pork belly for mains. Couldn’t fault it in any way. The staff or so friendly too. Definitely worth a visit.

The last time we went to Whitby (June) we found Albert’s and couldn’t get in (it was short notice) so weeks before our trip in August we booked to make sure Was looking forward to my lunch here and boy did it deliver. My wife...

Fantastic crab salads. Good service and excellent value. Interesting historic building. Well behaved dogs welcome.

We had a lovely meal here. It was very quiet when we stepped into the old Wesleyan Hall that houses the restaurant and the Jet museum. We nearly passed it by completely and even when we passed through the entrance we still weren't sure it...

Very disappointed, food was lovely but very poor service, sat for 1/2 hour with empty plates, no offer of seeing the pudding menu or to replenish drinks,, such a shame as could be a gem of a place.

I cannot fault the food here but I think they need to employ more staff as the lovely Chloe who was serving us was run of her feet while the gentleman who was also 'working' there did very little. Having said that the meal we...

It’s a lovely setting in the old church it also has a museum attached The staff were very nice and the food fabulous We had the chowder and it was great good price for what we had and the wine wasn’t too expensive we had...

Great quirky place set in a weslian early twentieth century hall decorated a bit like a museum. The seafood chowder is delicious and it has a limited but mouth-watering seafood menu. We will definitely return.

Had a lovely meal here. The staff were so welcoming and friendly. The chips were amazing and we thoroughly enjoyed the hake goujons. Really friendly staff, went the extra mile. Dog friendly too. Would definitely go again.

Decided to go for an evening meal on a Wednesday despite the mixed reviews, as I liked the look of the (admittedly limited) menu and the location. Like another reviewer I thought the limited menu would meant excellent execution. Unfortunately turned out to be disappointing....

Ate here on an Evening with my wife and two children, the food was amazing. The hake was beautiful and my wife had the salmon which she thoroughly enjoyed. Our children had scampi which they were more than pleased with. Value was great and service...

Not expecting to get a last minute table we were very happy that the waiter pulled out all the stops and managed to fit us in. It wasn’t especially busy but because of a shortage of staff they very sensibly didn’t want to fill all...

I had the best Chowder I have ever tasted & I’ve had a few in my time & the steak sandwich came highly recommend by our big meat eater the smoked haddock fish cakes were also enjoyed & the homemade cucumber relish was delicious.Thank you...

We've been meaning to eat here for a while after seeing the interesting menu and finally had a chance last week - we were pleasantly surprised. The restaurant, which is attached to the Whitby Jet museum, is in a beautiful old building with reproduction glass...

Albert's has a small menu which would lead one to expect excellent cooking of each dish. Not so, the cooking was dreadful, mixing flavours that do not harmonise at all and , worse, not cooking them correectly. How abouot my starter which was scallops with...

Beautiful place! The interior is really interesting. It has a shop with in it where you can buy jewellery and other things. It wasn’t very busy but that is most likely because of the ‘limited menu’. By limited they mean 5 dishes. These include ham...

I have been a chef for over 30 years and now teach, my partner and I were looking for somewhere to eat that’s a little bit different and we stumbled over Alberts eatery. Having almost ordered a smoked salmon sandwich I changed my mind at...

After a day trip to Whitby with my partner we was rather peckish and after being turned down from all the tourist hotspots we come across this little gem and we was not disappointed from the friendly staff to the fantastic food we was very...

Really interested to visit this restaurant and did so as a celebratory meal for our wedding anniversary and as part of our family holiday. It made for a memorable meal, such a unique place and the food was well cooked, beautifully presented and delicious. On...

We were given a gift token.......... (originally for Hammonds, which is now closed!) This was transfered to Albert's Eatery (part of the same company)....but no-one told Albert's apparently.So we then booked a table for lunch the following week to be told the day before that...

We had a lovely evening at Albert’s Eatery. Great food and service. We were looked after by Dominic who worked the room like it was his own restaurant. A very special setting for dinner. Would highly recommend it .

The setting is really dramatic in the old Wesleyan hall with many of the original features including the organ still in place. It was only half full when we were there even though staff kept turning people away saying they were fully booked. The food...

The has to be one of the most impressive places I have eaten at in a long time. The food is incredible and exceeded all our expectations. Couple this with an exemplary welcome and service and all I can say is if your a foodie...

Lovely restaurant in a former Wesleyan Chapel. Tasteful restoration and lovely food. Really enjoyed fresh Whitby crab and the Hake. Delicious lemon posset for dessert. Huge slabs of Whitby jet on display and jewellry made from it.

Had a lovely meal here for our wedding anniversary. The scallop starter was delicious. Have to mention Chloe the waitress who did a fantastic job ensuring we had a good experience

We booked in advance but we're seated in the middle of the room on a long table, side by side in front of a cabinet displey. There were empty tables all around us but they weren't set for dinner so that was a bit surprising...

We’ve been here before when we visit Whitby and we’ve had good service prompt and cheerful and the food is always nicely presented and a pleasure to eat. Prices are good. This time there was a beautiful film show of Sutcliffe’s sepia photos - gorgeous....

We asked for and received a mixed salad as a starter even though it was not listed on the menu. As a main course we had very tasty salmon. The waiter could not advise us on the different wines in the wine card. We selected...

Booked for lunch, but left standing at the entrance to the restaurant. Eventually waitress shouted across hall to ask if we wanted a table and then proceed to seat us right next to the only other couple in the whole restaurant and certainly not socially...

Lovely welcoming quirky place. Enjoyed a drink in their courtyard with really friendly and helpful staff. Very dog friendly as well. You can also browse in the small museum. Although we didn’t dine on this occasion we were still very impressed.

The menu outside looked very appealing so we walked in and stood and stood and stood. There was no acknowledgement that we were there at all even when staff were serving a table just in front of the entrance. No eye contact whatsoever- the only...

We went in here in our walking gear and our small dog after a long day out in Whitby, and not only these guys are dog friendly but the waiter brought some dog treats to our dog and put them on the table for him...

Superb food, great service, lovely place. Our table for 11 with 4 children under 7 was beautifully managed and it was a pleasure to fine there. My belly pork was simply the best I have ever had.

Very picturesque old Methodist church inside with a small attached museum! Small menu choices and one special but I’m guessing this allowed them to make sure the food was top notch and it was! We had Hake (and mussels), Steak (amazing) and pork belly. Every...

Visited on 1st June with my wife whilst on a short break in Whitby a bit of research brought up Albertsons Eatery, which has it all fantastic venue, brilliant food and excellent service.Well done to all involved.

The food and service were lovely. Quirky setting and super atmosphere. We had the scallops and the Mac and cheese for starters. Then the fish and pork for main.

The mussels and the scampi were really good however the restaurant was virtually empty at Sunday lunchtime. The servers seemed preoccupied and slightly disinterested a lot of the time. The surroundings are unusual but we’re ruined by the very untidy bar and dessert display cabinet...

Amazing chowder. 10 out of 10, challenge anyone to find better. And amazing value at £11.95. Lovely surroundings as well, unique. Visiting from London and would come back just for the chowder.

Super crisp chips, bouncy sweet scampi and minty peas, nice pino Perfect. Great quirky atmospheric setting. Lovely staff

We called in for lunch as we were curious to see the converted Chapel in its new transformation as a restaurant alongside the Whitby Jet Museum. We had a lovely lunch, my wife having the Crab sandwich and I had the Prawn salad. Excellent value...

The food was nice but not worth the money we paid . One Piece of bread with a bit of crab meat on it for £10.95 will not go again

Called in for a midweek evening meal. Found ourselves in a totally unique setting. The staff were very polite and friendly. The four of us picked different starters all of them fresh. The main courses were cooked to perfection and of a very reasonable size....

Popped in for a birthday lunch and having read the reviews we both opted for the chowder - so glad we did! Full of wonderfully cooked seafood and the battered hake "dipping" goujons just phenomenal - lovely service too!

Excellent food tonight at the alberts eatery everything was cooked to perfection the food was piping hot when served. Credit to the chefs . Excellent table service very attentive ..would recommend alberts eatery its worth the visit .

Stunning surroundings, stunning food. Delicious locally caught sea food. Staff are super friendly. Amazing place for a special meal.

From the wonderful staff stunning surroundings, lovely ambience, and absolutely delicious meals and drinks this is the best place I've been to, not just in Whitby but in every city I've ever visited!an amazing dining experience wish I could eat there every night try the...

We visited Whitby for a night and wanted something special for our meal. We searched Trip Advisor and the typical tourist spots came up and lower down the ratings (WHY?!?) was this hidden gem. The food was unbelievable and well priced for the standard of...

We've yet to ear here (only had coffee) but you cannot fail to be impressed by the stunning setting of Alberts. We are sure the food/drink matches the excellent surroundings of Whitby Jet Museum. Go for a visit - you won't be disappointed.

Visited Alberts last night, ambiance loverly service very good. However ordered starters arrived quickly small but tasty, ordered steak chips and salmon. Again arrived very quickly. However steak was cooked to order rare, but was grey not sheared not seasoned and defiantly not rested. Mushrooms...

An impromptu lunch on our first visit to Whitby on a sunny Saturday in March and we’re so glad we called here. Great atmosphere in a delightful environment - kind of historic, quirky and comfortable! There’s a slide show of pictures that illustrate the history...

Good starters , mains ribeye steak excellent. Pork belly tasty and hake Good, mussels with the hake could be hotter. Excellent restaurant. Atmosphere lacking but we could only book for 5-45 on a Friday. I assume later when more people in would be better.

Our Meal at Albert's Eatery was delicious and the waiting staff were very attentive. The waiting time from ordering our food to receiving it was surprisingly short too considering the standard of food was high, I would definately recommend coming here to eat

Great service all round but the food is fantastic! Seafood chowder packed full of clams, mussels, prawns in a flavorsome tasty broth! Topped with 2 hake goujons for dipping - didn’t think the bowl would end! Special thanks to chef Nathan for an immense lunch...

For a Saturday night, 2 staff front of house wasn’t really enough. Our starters arrived before our drinks did. One of the drinks should have been a mojito but we were given a margarita, told it would be removed from the bill as we sent...

Visited this place for a couple of drinks with my wife one afternoon. After seeing the menu we decided to book in for an evening meal another day. The staff were very welcoming and friendly, could not fault the service at all. After agonising over...

We visited this restaurant a few years ago and had the most amazing seafood platter which was on the specials board, we have been desperate to come back since. We visited today with my parents and 3 of us had the seafood chowder. All of...

OK evening, very unclear menu choices. One main was excellent, one ingredients not clear. Apology given and bill discounted, so took feedback really well. Very friendly and helpful staff