Al Sultan in Glasgow City

This was our first visit back to Al Sultan in a few years. We were a bit apprehensive wondering if it would still be as good as we remembered. But boy, it didn’t disappoint. Everything from the shawarma chicken hummus, to the Arabic tea and baclava to finish off were so tasty & flavoursome. Not particularly busy not long after opening, just the way we like it. Just had to bring a dozen on site baclava home for sharing. Looking forward to the next time. X

Our family come to this restaurant nearly every weekend never had a bad experience food always amazing staff always fantastic although last night service was terrible food all came out at different times half the meal was sent to another table where it sat 10 mi s before being brought to our table ( should have been remade COVID prevention) by time it came to us was freezing some of the order never came and when asked for we we got after another 10 mins meaning half the table ate half the table didn’t asked for sauces again waited for these very very disappointed Definetly put us off restaurant wasn’t even that busy,

My family and I had a beautiful meal the chilli garlic chicken was amazing everyone had different dishes great portions very tasty loved it great choice very friendly staff highly recommend I will definitely return

Can’t fault the food. I had the chicken tikka with rice, just beautiful. My friends all loved it too. Highly recommend it.

Booked a family meal tonight for Father’s Day, ordered the family feast which was amazing along with the fries and chicken pakora, we also had ice cream and the best baklava I have ever ate. Worth every penny 😁 thanks again to all the staff who were very friendly with great customer service :)

Lovely friendly staff. Food was amazing and well presented. Highly recommended we certainly be back.

I had an exceptional meal at Al Sultan. The Chicken Shashlik main and Mixed Pakora starter I had were delicious. The staff were so kind, friendly and attentive. I would highly recommend. Such a gorgeous place as well - the murals on the wall are just beautiful.

I’ve been coming to Al Sultan almost every week and was always happy with the food and service. However it was absolutely awful this time, the food was good but the service was terrible. I couldn’t believe I was sitting in a restaurant, my family and I were treated horribly by this ‘manager’ Amanda. She had awful hospitality skills and I genuinely don’t understand how she can even work in this industry. Didn’t even give us cutlery or napkins! When ordering our food she kept moaning about how much the prices have went up and usually we are able to get chips instead of extra naan with our meals, it’s never been a problem however she just kept on complaining about the prices of things which at first was understandable, but she continued doing so throughout our whole experience and that the oil they used to make chips in had gotten too expensive so had to charge us for it along with telling us other ways they have been cutting costs as a restaurant. It was quite off-putting, it made the whole experience feel cheap and her negativity was ruining our experience. She insisted we had to pay extra for chips (never been the case before) but we agreed to anyways. Not once did we get asked if our food was alright or anything, she was just like ‘let me see if you got the right order’ (while we were halfway eating!) She kept complaining how she believes the lunch menu is ‘too cheap’ and that they aren’t making money out of it and made us feel like that was our fault. I’m sorry but if you can’t keep up with the prices of your menus then change them! stop making customers feel bad for paying the prices advertised on your menu. She made the whole experience quite stressful and showed no warmth or hospitality, everything was just about ‘cutting costs’ and every request we made just seemed to be a hassle. The final straw was dessert, every time we have been given 2 portions, however we had just been given 1 this time. The waitress (a dark haired, slim girl) said she will bring the second portion and that I can choose to either have 1 piece of baklava with ice cream or 2 pieces of baklava. I was waiting ages for my dessert, my mum had already finished hers and then Amanda comes and tells us that the one portion was BETWEEN us. This was shocking, we had been told I would get my baklava, the waitress went to get it and Amanda said the waitress got it wrong and that it shouldn’t have been this way. She kept complaining once again about prices and how it’s costing the restaurant too much. I was appalled, I got Arabic tea just to be able to eat baklava with it which I couldn’t even have because of her. Amanda absolutely refused to get me a bit of baklava, even though she blamed it on the waitress. This was ridiculous, totally gives the customers false hopes. You cant tell your customers to wait on something and then just tell them after they have waited that you can’t fulfil what you agreed you would give them with absolutely no compensation or remorse. All she said was ‘there is nothing I can do about it’ (would it really kill your business to give at least ONE small piece of baklava just to not upset a customer as you already agreed you were bringing it!) Amanda kept going on about how ‘the boss is here’ (who is her HUSBAND) and won’t be happy. We were so upset, we asked to speak to the ‘boss’ and told him this time had not met the expectations of our previous experiences at all, he said that in the past (every single week we have visited this restaurant for months) the workers were just being ‘too nice’ and that the service they gave us wasn’t what they shouldn’t have given us and that they need to be disciplined better and how that’s their own problem. Excuse me but why project your internal ‘problems’ on customers? He said from next week he will be doubling the price of the lunch menu (fair enough but at least don’t mislead customers and treat them horribly). He finally agreed to give me that one piece of baklava to have with my tea but said this will be ‘the last time.’ We explained how this was never the case and all he said was ‘life changes things aren’t always the same!’ He said these were ‘old menus’ (we were literally given them! like I said change your menus instead of misleading customers and arguing with them!) Absolutely shocking hospitality, I came here to have a good time but was constantly made to feel like a burden on the restaurant and had the manager and boss arguing with me. I will never be returning here and do not recommend it. Horrible and stingy manager and boss. Show no respect towards customers or any means of providing basic customer satisfaction. Customers don’t remember the prices of things as much as they remember the experience and service provided. This was one of the worst ways I’ve been treated in a restaurant and I was desperate to just get out of there. Will tell my family and friends to steer away too, no one deserves to be treated that way. On a more positive note, the dark haired, slim waitress was lovely and was apologising for the inconvenience and upsetting experience that the manager and boss caused. She had great hospitality skills and tried her best to give us a good experience - manager and boss should learn from her! Honestly, spend a few extra pounds and go somewhere where you will actually be treated with respect and kindness! This place is obsessed with ‘cutting costs’ more than meeting agreements made with the customer. If they are this obsessed with cost cutting in front of the customer I dread to imagine how much they must ‘cut costs’ in the kitchen!

I've never had a bad meal here! Their food is so bloody tasty and there's so much of it!! The staff are so helpful and clearly care a lot about their customers. My family are all regulars here and the meal is always brilliant. Consistent, fair price and great staff. Oh, and the baklava is AMAZING!

First time at this restaurant and was blown away with the fantastic service from mother and daughter and amazing food served. Way more than value for money. Enjoyed it so much we have booked another lunch for next week. 🤗 Thanks to all the staff for making it a great day. 👍

Here was recommended to us and rightly so! Ask the staff what to order, the lesser known dishes are amazing! Love the Qozi lamb. will be back. The relaxed waiting was excellent from the usual hovering, actually give you time to enjoy meal and company without any rush.

Delayed service, order processing in 45 minutes. justifucation for tjr delays was given that they "have so many takeaway orders, so can't concentrate much for in restaurant service." Servicing person left all cutlery ar one corner and left.. No looking back by any one to check if in case we need something. Food okay kind... to be honest. 1st came only Naan bread that we all 7 could finish before the chicken and salad came.. Then came a plat of rice, then lamb chops and then after asking again came the salad (that was part of food serving).... Oh yes, in deed thanks to the gentleman who came after we had finished our Food and he offered us free ice cream... completely free. As tourists, we wouldn't have the expected such a service experience. The staff really needs training, motivation and attitude to serve with smile... Not like. telling us , as a lady actually did tell us at the the entrance , when we had arrived after prebooking the table .."wait HERE.. Your table is not ready " and of course forget smile .. she not even made an eye contact ... I think that was the moment we should had decided to go somewhere else...

This place is average. Not bad. Not great. Lamb Shawarma plated portion was bit small. Bit of salad on the side of the plate wouldn't be an unreasonable expectation. Reasonably priced and interior was pleasant enough. Service staff were good. I wouldn't be averse to going there again but difficult to give more that 3 stars.

This is my 4th time going to Al Sultan and every time the food has been perfection. The social distancing was great and the manager didn't allow a man in without a mask which definately felt reassuring. We got the family feast for 4 was about £45. There was hundreds of food, no starters or sides needed and we boxed up enough for 2 people to take home too. I usually get the pakora and the korma which is to DIE for. Everything I've had it top notch, defos give it a go!

Ordered "Mixed Grills", which turned out to be a platter of rice and salad with a hint of meat! Tasted mediocre at best, have had much better elsewhere. Didn't include any lamb (chops, shawarma etc) which we found out afterwards that it should have. Brought it up with the restaurant and their excuse was "supply issues". If that was the case then that should have been mentioned when ordering, and/or price should have been adjusted to reflect this. Definitely won't be coming back or recommending to anyone. The Mixed Grills were an absolute rip-off at £24.95 each! There are much better places to eat in the area. Completely put off by our first (and last) visit.

Excellent service. The staff were friendly, courteous and efficient. We all enjoyed the food; generous portions and really tasty. Will certainly come back when I visit Glasgow.

Food was incredible and great and friendly service. We went with a family of 7 and all food was brought fairly quickly, and delicious. Highly recommend!

I'm a fussy soul. This was a new takeout, to try. First impression's, was wow, as we opened the carton's, to a presentation of food, that could easily be of a high class Restaurant. Then came the proof, the lambs flavor, overwhelmed me. Trying to...

Al Sultan tried their takeaway the last 2 nights and have not been disappointed. Delivered fast and tasted phenomenal freshly cooked and aroma even looking at the meals are appealing. Will definitely be using the restaurant if the takeaway has this quality. Well done people...

Been coming here now and then and never disappoints! food is tasty and really good value specially the lunch time deals, amazing beautiful food and presentation. Great prices. Would definitely come here again and again with friends. Decor is nice and different too. Thanks again!

Big portions, well seasoned and cooked food, affordable prices. This restaurant is close to the O2 academy, ideal for a quick meal before a gig.

We eat here often an the food is first class staff spot on in every way parking a doddle do you6 selfs a favour an eat here .ps we are going ther tonight see you ther . Robert

very good food i like all the food the bred was fresh and the stuff very helpful,i will back again thank you very much

Price was reasonable (£6.50 for lamb hoggie, which came with chips and salad). Good location, only 10 min walk from city centre, in what is the Middle Eastern neighborhood of Glasgow. Nice interior. Food was average, although the lamb shwarma, was either rehated over over...

Was going to the O2 for a gig tonight so did a quick search and found this place to try for the first time. So glad we did! The staff gave us some great advice on the various dishes, there was loads to choose from....

Not much expected quality. Good in starter but barbecues were disappointing... Rice and meet also was not well cooked.

The Staff are very good and know the menu inside and out. Very happy atmosphere since change of management. Meals are unique and very tasty. Meals come to the table warm. Really enjoyed my experience and will go again..

Cheap quality meat. Greasy food. Most of the meat in a platter was cold. Khubiddah keabab the worst one I have ever tried in my life. They even bring the main course out before we finished our starter. No value for money. They even talk...

Helpful staff. Tasty food. Delivered quick. Pay and display parking outside. Definitely would go back if in the area again!

As always freshly prepared food. Quick service. Plenty of tables. Fresh juicy meats and platters. True Arabic food and fantastic Kawa chai...!

Lovely place loved the decor.Ordered a mixed grill and Arabic tea. Food was cooked perfectly and tasted great. Good value for money and lovely staff. Must visit if in Glasgow. Too much food no space left for baklava maybe next time .

Over to LoassThis spacious restaurant on the south side of Glasgow offers a great menu of authentic foods, along with some ‘universal’ dishes (burgers, pizza) so an easy venue for a mixed group, including halal and vegetarian. Plenty of tasty food and 6 of us...

We went today, March 13th, with my girlfriend, we had humus, a lamb and chicken shawarma! Wow, a disgrace to Lebanese food! We also had Lebanese bread, also rubbish. The shawarma was reheated,hard and very greasy. All this costed us £18. What a waste of...

Excellent service and food was delicious. The decor was astonishing hand painted walls of Iraq.Will be coming back again.

Excellent food, fast and efficient service very reasonable prices , good atmosphere for families definitely going again

Shawarma must have been days old all the rubbish stuff was given to us - salad was nice though and they accept card which is a bonus.

Excellent quality of food and service. The atmosphere and decor are very nice, prices are reasonable. E x t r a o r d i n a r y !

Amazing food excellent service. Friendly staff. Very warm family atmosphere. A lot food to choose from the menu. Prices are reasonable.

There is a big variety lf food to choose from and the staff was friendly. The food was really delicious and the portions were a good size. Would go there again

There are two great lunchtime deals, 2 and 3 course. Every dish I’ve had here has been enjoyable. The nan breads are excellent and the rice immaculate. Kebabs and curries are very tasty. There are also western dishes for those who don’t want spicy food....

Brilliant service...lunchtime deal is amazing..brilliant staff ...Good Service Lovely food great service and reasonably priced. Will definitely return! Khalid from Morocco

Came here with my friend and tried their share platter mixed grill, the food was amazing. Will definitely be back here again.

Stumbled across this gem while in Glasgow for the Worlds. So pleased we did. Food was absolutely stunning. Hot and plentiful. Owner greeted us like old friends. Staff were attentive and friendly. Will definitely be going back.

Amazing food service brilliant kids loved the pizza mixed grill delicious definitely will be going back

I went to this restaurant with my lovely wife , we came in Eid 7,15 pm and it was a little bit crowded, even though we came late 15 min on our same day phone reservation but the staff were friendly and welcomed us. The...

Recommend the tea and shisha. Staff are very friendly and welcoming. Food looked lovely so I would hope to come back for food, tea and shisha next visit.

Glad we found this place. We were Actaully going to try Nur across the road but it was closed. Thankfully, as we found this place and I thought the food was excellent. The restaurant itself was really nice and had plenty of space. Good was...

Eat here today for the first time and it will not be the last. From the mixed pakora starter to the lamb shank main and the mix grill for 2 was amazing food and value for money.the owner jaz introduced himself and treated us to...

Came here Friday night after having a disappointing meal elsewhere. Had shisha and Arabic tea and coffee. Loved it and will be coming back for more.

A true and unique taste of Mediterranean and Arabic cuisine. We attend Al Sultan on a regular basis and are yet to find fault. There is a great atmosphere always, lively and lovely staff and food to die for, the Shashlik in particular. Finish your...

I should know, I eat out every night. Normally I would visit this type of place as have been burnt severely recently (see my reviews). Well, service was fabulous, so friendly and food choices, vast. I had a three course meal and a drink for...

An outstanding restaurant, friendly staff, superb food and a great atmosphere. I have been there more than 6 times and would never get bored from eating there.

Thoroughly enjoyed our Friday evening at Al Sultan. Waiting staff work well as a team to diligently get drinks and food out in decent time. We liked the decor and ambience of the restaurant with the colour scheme and hand painted artwork. Food arrived after...

This was my third visit in three months. Consistent quality can be taken for granted. I reckon I was the only non-Iraqi in the establishment but felt totally comfortable. It is as much a family/community centre as a restaurant. The 'Maklude' was perfect. The Gorbals...

Found this restaurant when attending concert at O2 Academy in Eglinton Street, Glasgow. Its a couple of minutes walk from O2. If your in this area and looking for delicious authentic Mediterranean food then please try. Great food at reasonable prices. You won't be disappointed....

Staying in hotel nearby. Found by chance, focused on arabic food which tried, excellent food and taste. Also do indian I believe which did not try. Friendly space and relaxed environment. Will be back when next in.

Lovely food, great portion size, authentic surroundings, nice staff, lovely dining experience. Would highly recommend for family, friends or couples dining.

We accidentally found this place while looking for halal food in Glasgow. Not a very fancy place but neat and clean. Good service and delicious food. The grill platter was just too good. This place is about a 10 minute walk from the city centre...

I visit al sultan on a regular basis, I can't recommend the place enough. The food is always fresh and finely prepared, and really good. From the shawarma, shashlik to array of fresh salads, your really spoiled for choice. Friendly staff, and great atmosphere always....

This is a friendly restaurant. We had the mixed grill platter and it was tasty! Would I go there again? Yes, I would.

This restaurant was recommended to us by friends and it was our first experience. Below is the rating of this restaurant. Atmosphere 10/10 Menu 9/10 Food 9/10 Service 10/10 Staff 10/10 Price 9/10

I frequently walked by here and finally succumbed to the alluring smells. I can highly recommend this place for grilled food. And it was a particular happy event to discover that the chef was from the original Koolbah (before it went wholly Indian cuisine). On...

Visited this restaurant and was a treat. Don't know why we haven't been here before! Food is totally authentic and is delicious and the price is very reasonable esp for Glasgow! Credit where credit is due if I think a place is good I will...

Myself and husband had a very enjoyable meal, food was fresh and tasty, the nan breads are especially nice, super light. We enjoyed everything we ordered and could not fault the service, very polite, friendly and unobtrusive. We will certainly be returning and recommending. Found...

Went there with the wife and kids today for a late lunch. Paid parking bays outside - 20p for first half hour then 20p for each additional 10 minutes. Can save a bit of you nip out every half hour and put a new ticket...

Excellent last meal in Glasgow. Walked over from Central area. Excellent appetizers including olive plate, hummus and falafel. Meals were delicious and generous in portions. Service was friendly and prompt and attentive. Value/ price was exceptional.

Me and my three friends was in Glasgow for a day trip. Before we head back to Aberdeen we went there for late lunch. Place was pretty busy. one of the server show us our table and give us menu. Until that point everything was...

We asked for, and were given, advice about what to choose from the extensive menu. The service was very good and, because there was a lively private party in one area of the restaurant, the manager consideratelyenquired if we were alright and whether we were...

Had been a few times and keep going back. One of the best authentic Persian food. The food so good that it melt in the mouth. The service is 5 star😊

One of the best restaurant in the city. Staff were great, had a great time. If you wabt best authentic food

I have been there with my husband during the Christmas holiday, the food was great, the service was wonderful, and everything was perfect! I come regularly from Aberdeen to Glasgow just to visit this amazing restaurant! I would highly recommend the restaurant to all my...

What can I say. Lived abroad for 5 years in Abu Dhabi was looking for something that would match the same freshness and the taste as an authentic Arabic place. So 16 of us went I finally met loi he's the man. This guy is...

Good restaurant. The staff are quite friendly. The lamb and chicken are cooked to perfection in a middle eastern style. Would recommend. No booze served but its a nice atmosphere anyway !

Great meal, large group and all had a delicious meal. Friendly helpful staff. Highly recommend. Good prices and quality ingrediants. Lucky find as we were going to the O2 near by.

Really friendly run restaurant. Very helpful with suggestions of their vegetarian options, they do do meat & fish dishes as well. We had a taste of lots of there starters, which was great, delicious food & great to try some new dishes. Really enjoyed the...

Recently visited the restaurant for a business meeting with a client as have went passed it couple of times but not tried, Was recommend by the owner of the building some weeks ago. Would say service was very good and ambiance nothing spectacular but does...

We have been to this place a few times. It's ideal if your going to the Citzs fir a show. Great food. Great value. Great service. A warning it's not licensed but that's not the be all and end all. Ideal for a school night...

Wonderful service..great food..and the restaurant is really clean..its definitely one of my favorite places in Glasgow

We ate here based on the Tripadvisor ratings and were not disappointed. There were 7 of us and we had a quick, inexpensive, delicious meal before going to the Citizens Theatre (5 minutes walk away). There was a good range of different Middle Eastern cuisines,...

Having spent several years in the region I am a little fussy about Middle Eastern food. This restaurant has the usuals including shawarma, grilled meats, kebabs all of which smelled good and looked good from what I saw others eating. They also have Indian food...

I visited this restaurant with my son on a weekend visit to Glasgow We had been to this restaurant before, but discovered that it had new owners. The food was delicious and the presentation excellent. The service could not have been better if you were...

Looking for a new tasty takeaway, we came across this place and was extremely pleased. It was super tasty and the portion sizes are huge, we could have shared just the one portion! We ordered the lamb sharawa and the Royal chicken which was to...

This is my second visit in two days and it is absolutely excellent. I have tried a few of the middle eastern restaurants in Glasgow and this is the best by a mile. The staff are very friendly. The food is both delicious and reasonably...

Great value for money the best chicken kebab ever and staff lovely too what else can you ask for definitely worth a visit

This place is my favorite middle eastern restaurant in Glasgow! Great food, excellent service and convenient dining area. Highly recommend this place especially if you are an arab and crave home food

Amazing food!! They will take great care of you here. Awesome flavors, wide variety of food choices, and great lunch menu!

Nipped in for a quick takeaway lunch and was not disappointed. Ordered the houmous and falafels from the starters menu and look forward to eating my way through the rest of the menu, if this is a taste of what isto come. Easily the best...

Went with my family for my dad's birthday dinner, and we were not disappointed, friendly staff with great customer service, the food was brilliant, I ordered the lamb qozi with bamieh(okra) it was delicious and piping hot!! Everything from the Adana kebab and shawarma is...

Very tasty food and good value for money. My partner loves lamb kebab but can never find anywhere decent up until now so I Def will be a regular visitor to this restaurant. Must mention how friendly the staff are as well.

Absolutely amazing! Old classics with a twist... Best chicken tikka I've had! And even the bread is fantastically different. Great lunch menu, very affordable. All food was fresh and cooked to order.... loved it!