Al Arez in City of London, Westminster

I get confused on this street I think I ate here, many Arab people to be seen, food nice and service OK thank you my dears

The staff is extremely impolite

The food at this restaurant was good, but the service was terrible. An older man who served us was extremely rude and made us feel very unwelcome. To make things worse, the toilet was filthy and had a terrible smell. This ruined the overall experience. If they improve their service and cleanliness it could be a great

The food was nice but the meat was a little dry

Food is always great but service is slow

One of the best shawarmas i’ve had outside of lebanon! Try their fatteh also

Saddened to see, they refill Hienz tomato ketchup bottle with cheap, unhealthily, pathetic quality red colored sauce. The boneless baby chicken and Hummus were tasty. However, it mskes me think what quality ingredients they used in rest of food products. It is so sad why they giving rubbish sauce.

Service was 5/5!!!! Food was good, everything was fast and everyone was super kind and helpfull. This was perfect for our weekend trip

Very friendly and food is lovely

Super tasty and reasonable prices for London

The food was mid The service was bad because they brang half out food and took 30 minutes to get the other half The atmosphere was good Mid restaurant

Went for Shisha, one of the server was very friendly, couldn’t get his name. He was very cooperative and changed the Shisha when we complained about the taste hardness. Location is quite buzzing for having a street side smoking and tea.

Delicious, fresh, fragrant dishes! Ordered a few starters and entrees and tried it all! Highly recommend! Thank you!

An excellent restaurant with large seating. It serves a lot of meals for breakfast, lunch and dinner. I tried breakfast and there is no mistake 👍🏻

Food is nice but service and customer service needs improvement. Waiters take longer to respond and sometimes totally ignore you. But food is nice and the owner is friendly.

One of the best lebanese food in London. If you are looking for quality and a family site this is the place

Food was delicious! Actually everything is highly recommended, especially the lamb wow!! Until the next one!

I went to the restaurant with my family today. The food was okay nothing special, but the service and atmosphere were horrible. The staff were quite rude and not welcoming. The service in general was 1/10

Amazing shawarma and excellent service. Waiters and other workers are very polite. Would come here again.

Very average food with poor service. Had to ask them several times for water and drinks even though the restaurant wasn't even busy.

It was very stupid from them that they brought the order of my wife and 15 min later my order. So the ate and I looked at her and than I ate and she looked at me. No good Service. They brought the bread for the meal 15 minutes before so that the bread got cold. Also on the plate was one hair. So no recommendations for this restaurant.

Starters, hummus and mutabel very nice. Mains: Dry chicken does not appeal to me, shawarma OK, fattoush OK. Service, basic, nothing recognisable. If you know what to order, maybe it's OK.

Bilal and his team were exceptional on our first visit here! We were looking for a family friendly place to have dinner and this place looked busy and inviting. It has a lovely welcoming atmosphere the staff are attentive and service was with a smile nothing was too much for them. The food is incredible! Big portions made fresh and tasted delicious! We will definitely be back with friends and family. Thank you for a fantastic dining experience.

Ristorante scoperto per caso, durante una passeggiata serale. Locale semplice, piatti abbondanti e molto gustosi. Prezzo interessante! Assolutamente consigliato!

Food was okay but service was wasn’t good enough.

A delicious restaurant, with a very respectful and helpful Lebanese person We are two people and the food is sufficient for four or five people at one time and it is plentiful. We ordered a delicious shakshuka once, and another delicious grilled halloumi, falafel and fava beans, and mint tea. I will post the photo, but the photo was taken after we ate.

It would be 3 stars, but I'm giving 4 because the size at this price in this part of London was good. But it wasn't the best mixed shawarma wrap I've had; it's definitely not the place for a date. I think some of the service guys should smile more and be more communicative. The toilets are rundown, smelly, and need refurbishment, even though I was there early lunchtime. So, okay for size, taste not too bad, but not somewhere I'd take someone on a date.

Sorry, I don't know. I gave five stars for the food and service for everything. I prefer the restaurant. Your food is very nice, the service is amazing, and the workers are polite and generous.

There are many Arabic restaurants on Edgware Road but I’ve been coming here since moving to the area three years ago. The food is fresh, the server are friendly, and the prices are very affordable for the generous portion🍴 I usually order the two-person platter and share it between four people, along with the hummus topped with lamb—it’s always delicious. The juices are really tasty too😋 I’ve never been disappointed with my experience here - highly recommend! Special thanks to Bilal and Aba for their exceptional service😌

I have been here many, many times. The welcome is always warm, even when busy, the food tasty, and great value for money.

The old Lebanese man is disrespectful and has no taste. He treats customers very badly, especially those from the Gulf. There are better options in London and nearby, such as Al Balad Restaurant.

Lebanese cedar is a large branch suitable for occasions and a large number of guests or family We had breakfast at the Qur’an workshop, which was special and at a reasonable price Hummus in restaurants around it ranges from 7.5 pounds on up, while it costs 7 pounds The rest of the items are excellent, beans, shakshuka (eggs and tomatoes), egg whites and delicious beans 😋 It is a little salty and I liked the bill in the pictures. You have the rating. I have attached pictures of the menu. Decide before entering and do not forget to pray for my father’s recovery and pray for my children’s success

The shawarma was a bit oily but nice one, the lemon juice was my favourite in this restaurant, a really refreshing one,

Ew. So I was out for a walk craving for a nice falafel wrap. I entered this place on a Wednesday afternoon at 4 PM on a cloudy day when it was almost completely dead in the restaurant. I ordered a falafel wrap for £6.5 and when I wanted to add halloumi they asked for extra £2!! Literally 30% of the total price 😕 I agreed and expecting to get my wrap rather quickly since it was dead with 3 customers and 10 staff members (not even joking)- it took me 15 minutes to get a simple falafel wrap with halloumi. I exited the restaurant wanting to go for a walk on Oxford st when I started eating it and oh boy… the halloumi making up more than 30% of the price of the sandwich wasn’t even grilled and it took them 15 minutes to prepare the order? In addition the wrap was very very poorly prepared and wrapped so everything immediately spilled all over my trousers and hoodie so I now need to go home and change and do the washing and can’t even enjoy my walk… last but not least the food handoff was very rude, no ‘Thank you hope to see you again’ - the staff clearly doesn’t care and is in it just for the money which is a shame… I will never return again, advise everyone to advoid this place and save your money for a restaurant that appreciates customers and actually cares about making your experience and food amazing 1/10

Honestly the best Lebanese 🇱🇧 food around! Great service and beautiful food!

we came at 11 and stayed for quite a while and and they gave us a dessert for free ! the staff were so nice and welcoming :D

The shawarma and shish taouk are delicious, and the service is great

1st time coming here and I was amazed by how amazing and tasty the food was it was the best I've had ... the service was great and the meat was so fresh and tender and so much flavour I will definitely recommend this place If your on edgeware road 👌 😊

Food is great, I'll say that. Everything else, absolutely awful. Given a table and 15 mins pass and no menus, had to go get them ourselves. No one came to take our order, had to go get someone. Food took 40 mins to arrive, no cutlery or plates given, had to go get them ourselves. Spoke to staff and said this is ridiculous and they said it's too busy, the place was practically empty. Is a shame as the food as I said is great, service possibly the worst I've experienced. Only time they were attentive was when it was time to pay.

Food was nice but not as great as usual

Love the fried lamb chops...so heavenly 😋

The worst Arabic food ever you will have had.

Randomly popped into this place for late lunch. It’s a pretty big restaurant, was nice and cosy and family orientated. Staff were friendly and accommodating, we asked for orange (not on the menu) instead of carrot smoothie and they were happy to swap. The stuffed lamb with rice was nice, but l think the lamb shank pieces was a tad bland. The lamb stew was also tasty. The condiments given were fab, we loved the fresh chilli sauce. The flat bread was made tasty dipping it into the chilli and cucumber yoghurt. A place l would revisit.

Everything tasted very good, high-quality service, and the dish was served relatively quickly. I highly recommend it, Agnieszka

Dryest Shawarma I've ever had. Cost me £12, gave it to a homeless man for his dog.. atleast some good came out of this disaster. Can't get the rancid old bone dry taste out my mouth. Puke worthy ghandis flip flop on steroids 🤮

Popped in for mezze and mix shawarma and shisha. Fantastic

Toke my friends to this place last night waiting too long to get served and in the end received our wraps soaked in sauce to the point where my plate was underneath was full of liquid and wrap falling apart when I called who ever in charge to change the wrap and I said this is not a good wrap he replied you didn’t open it correctly! What a silly reply he could be the floor supervisor over all never again . Poor food and poor service!!

This was such a heavenly meal. These two spreads were beyond amazing and I couldn’t stop eating it. Pro tip, skip the bread and use the dips for your French fries.

Food is amazing but even better are the prices! We eat here without fail every time we’re in London and, unlike many other places, never had any GI issues.

I’ve been coming here for years, and the quality of the shawarma has remained consistently good. Recently tried the Dolma for the first time, and it didn’t disappoint. Their fresh juices are always a great, refreshing addition. Highly recommended!

Very authentic and delicious food

The mix grill was so bad that we simply left it . Horrible taste and they are damaging the Lebanese reputation.

Got to love a bit of Good shisha and nice mint tea at this place !

Amazing good, great service, Abba (Ahmad) was so welcoming! Definitely recommend, will be here often! Good food for very good prices and huge portions.

I had dinner in this restaurant. The food was delicious and the service was wonderful from brother Bilal, who was cheerful and helpful. His presence is an asset to the restaurant.

Muy mal servicio, camareros y camareras parece desinteresado y siempre parece hacer mal su pedido. Falta de cubiertos, platos, etc. y cuando los pidió, tardan años en proporcionarse y para cuando su comida está fría. Tienes que seguir pidiendo pan, salsas, etc. El restaurante estaba muy sucio, pisos sucios, el inodoro era asqueroso y esto ha sido un problema allí. O te traen lo que no pediste o no recibes lo que pediste. Una comida infantil de nugget de pollo cuesta más de £ 15? Pagó más de £ 120 por comida de sabor promedio muy sosa. Pedido té de menta, sin cuchara, sin azúcar. La actitud del personal es terrible. El restaurante siempre está frío. Se necesita una inspección de salud y seguridad e higiene alimentaria en este lugar.

Excellent food and really big portions! Two people could have easily eaten the shawarma portion. The garlic sauce is really garlicky, so good!

Overall it was an average shisha experience for London. El Fakher tobacco in a stereotypical Egyptian pipe with tin foil for the coals. The service is ok, better if you speak Arabic. The saving grace was the price at the time was decent. Edgeware Road is very busy and the staff don’t attempt to keep buskers away so one of them touched my friends face which was really not ok and the staff just looked on.

Dry chicken shawarma. Coffee watery

Excelente variedad, calidad y servicio siempre es amable. Auténtica cocina libanesa y posiblemente el mejor shawarma y hummus en el Reino Unido. Sin duda recomendaría probarlo, si resulta que estás en Edgware Road

Very bad experience the food was absolutely disgusting I think they serving the same grill of chicken for months it wasn’t taste like chicken or lamb the meet taste is totally gone they just fill all the plate with salad as you can see on the picture waiters very rude and the funny part they serving the kebab with pitta bread the one you can buy from Tesco.

We had food poisoning. We were 4 people, 2 of us got sick after having dinner there. Customer service is really bad, they don't listen to you and ignore your requests, we were also charged for every time we asked to refill the tea pot with hot water.

I bring all of my visitors here for a meal. Delicious food and most generous staff makes every visit a wonderful experience.

Very good Lebanese cuisine, delicious hummus, the best I've ever eaten, wonderfully fresh tabouleh. Nice and unpretentious service.

A good spot on Edgware Road for Lebanese cuisine, with nice Hummus and Chicken Shawarma. Food is fine although some stuff there are rude and what I felt is that they treat “Men” in a rude way unlike “ladies” they even serve them free tea which is completely unfair and honestly benevolent sexism which is bizarre.

Absolutely stunning food ! Great staff and really good service Highly recommend

waited an hour for food and they didnt even care about us serving us wouldn't recommend this place.

Food was 10/10 but took about 40 minutes and there was no indoor seating

Bad service and the workers are worse. Everything is bad. Frankly speaking, I don't recommend it at all. Ask the twitter page, what does the butterfly say if someone comes bad?

Very bad food quality. Not fresh products. Salats made in the morning and used whole day. Dirty toilets. 0 star

Good food and pleasant atmosphere

Very nice grilled meat, especially shish taouk and lamb kofte. Sauces are out of the world, chilli and garlic are amazing. I could eat just the sauces with bread!!! Grilled halloumi and fresh juices are also amazing. Service can be a bit poor when busy.

The staff at this restaurant was so rude and unprofessional they were rude soon as we walked in being aggressive when we was ordering. The waiter in black shirt got our food and chucked it infront of us aggressively and was banging the cutlery like he was so angry and we had our young children with us who got scared by this behaviour! We asked for our drinks about 15 times the guy in blue shirt was telling his staff not to give us our drinks and this was 15 20 minutes in to eating our meal with no drinks as we continued asking for our drinks the one in black shirt started laughing at us and said you ordered drinks and started sarcastically laughing and said that’s not my problem and started arguing with us and the blue shirt man was saying to the other guy yes leave it and told him to go and carry on doing other tasks they were being rude and arrogant and saying to each other oh leave them don’t give them drinks!! They were shouting aggressively in their language about us to each other made us feel really uncomfortable and intimidated the whole time we was there we was with young children they were very scared as well my daughter was so afraid she was hiding under the table due to their aggressiveness!! The service is appalling and their manners and behaviour is absolutely disgusting!! I used to always come here for years but due to these staff I will never return again!! No customer service skills no basic human manners! Avoid at all costs!! The pictures I am attaching are the 2 individuals who were very rude and aggressive!!

Came here yesterday after a while and had the worst dining experience of my life! Went with family including children and these two men were extremely rude, unprofessional and very intimidating. From the get go these two men were acting funny towards us an rude yet we chose to ignore and carried on ordering food as we’ve been here in the past. So we got our food and we didn’t get our drinks, we asked politely for our drinks 15 minutes into the meal, we got ignored. Asked again after another 5 mins got ignored. Then asked again and they started getting rude and talking about us in Arabic and laughing in our faces refusing to get our drinks. The guy in the blue was telling the waiter to not bring the drinks. Then when confronted about this they said they don’t care about people like us etc and don’t care to serve etc. very disgusting disrespectful rude behavior! Ruined our whole evening never coming back again

It was a very lovely place, best Tabbouleh I've ever had and I also just had a falafel starter with bread. Very very nice

Very poor service, so much attitude in the waiter. No manners or any customer service. The food wasn't great either. Wouldn't recommend to anyone.

Bilal is amazing.. Been there several times and his service is outstanding everytime. Food is also always on point. My favourite place..

We visited this cafe after dinner because we wanted some tea, especially since two of our friends were visiting from outside the UK as tourists. There were five of us, and we decided to sit outside. When we asked the staff for tea, they refused to serve us because we weren’t ordering shisha. None of us smoke shisha, so we didn't order any. As a result, they didn't serve us at all, and we had to leave. The staff was rude and seems aggressive. It was quite disappointing and felt unwelcoming. Based on our experience, we wouldn’t recommend this place due to the poor service and unfriendly attitude of the staff.

Tuvimos una excelente y sabrosa comida aquí anoche. Las porciones eran enormes y los precios muy razonables. Mis chuletas de cordero eran excelentes.

We sat for tea and he refused to serve if we dont order the shisha . We said we will do it soon just take the order but he told us to leave . We spoke to the manager and he was rude as well .

My experience at Al Arez was nothing short of appalling. The staff exhibited a shocking level of rudeness and indifference. When we asked for green tea, we were informed in a curt manner that it would only be served if we ordered shisha. This nonsensical policy is not only unreasonable but also alienating for patrons who do not wish to smoke. Such a blatant disregard for customer service and clear communication is unacceptable. I strongly advise against visiting Al Arez based on this disheartening experience.

Nice place to have a quick meal in Edgware Road

I had dinner with my friend in Al Arez, I really liked the service the lady Hajar served us was very polite, friendly and kind. The food was delicious and tasty.

We had a table for 3 and we ordered 3 plates When the waiter was serving us he put the empty plates rudely Moving to the food, The fries came not done and the waiter was rude when we asked to make better They brought us the wrong order and tried to convince me that it will take extra 10 min to get what i ordered originally When we finished food he was just looking at us instead of cleaning the table so we didn’t order tea or dessert after food. Overall very bad experience from the staff and the food !

Wow. Everything was perfect. A perfect dinner and the service was sublime.

Nice lebanese restaurant and excellent hospitality by Mr. Ali and Mr. Habib. Definitely worth experiencing.

Had Lebanese all over the world and woefully disappointed in their food. Everything save the falafel totally lacked flavor. All this restaurant has going for it is its location.

Their breakfast is very delicious / varied / good / and their prices compared to the same street are considered appropriate

Praise be to God, I took shawarma from them at the end of the trip, not the beginning. Thank God, I also took medicines as a precaution and went to Riyadh airport in a wheelchair because of an intestinal infection. I am a long-time customer, but negligence in cleanliness has made me speak out and warn restaurant patrons against venturing out to eat in this type of restaurant, as well as in restaurants along the street, Agur Road.

Came in for dinner with my family a few weeks ago. I wasn’t expecting too much if I’m honest, but was pleasantly surprised by all the food we had. We had: Ful madames - very heart with well balanced flavours, very delicious. I can’t be sure but the look of the top seemed like it had been microwaved but not stirred (it was a bit bubbled in places). I enjoyed this dish the most out of all the food nonetheless. Mixed platter for 2: this was a biiiiiig serving. We took most of it home and ate it the next day! The shawarmas were both very tasty but I especially enjoyed the lamb. Well seasoned and juicy. The chicken wings on here were also a hit. Hummus shawarma: beautifully smooth and love the added flavour from the meat. Halloumi salad: the fried pieces of halloumi were *chef’s kiss* with the tangy dressing and fresh salad. On another note, the chilli sauce was also great. It was a bit hard to flag down servers at times, but they were very friendly and welcoming when we did manage to get them over. The restaurant is nicely decorated and kept clean. I was just a bit wary of the two specials at the front. On the day we came it was mandi and biryani, but they were both left completely uncovered.

We ordered kebab and Kabsa and it wasn't good at all.

Came here yesterday afternoon with my wife and 3 kids aged 3, 7 and 8 for Eid. I have been coming here for years. I did just try calling for the manager and some rude idiot answered the phone and said 5pm and hung up. Anyway we ordered a chicken shawarma and chips each. The food came out within 5 mins. Wraps and chips were luke warm and pink! Chips on top were cold and some were hot (mixed left overs with new) Today all three of my kids have food poisoning (diarrhoea and vomiting) To make matters worse my son choked on his vomit in his sleep this morning. The £55 i was charged, send it to a Palestine charity of your choice because you would have big problems if something happened to my son today. I Shall never be returning to this place again. AVOID!!! I was not going to leave a review but this is deserved!

We had a great dinner here. The food was amazing. The fried cheese is not to be missed. The large calamari’s were crispy and perfectly cooked. The falafel crunchy and flavoursome. The eggplant start smooth and tasty. My only criticism was that they brought the mains out at the same time as the starters. Given that it was cold and we were sitting outside this meant that the food all got all quickly. Next time we will be sure to tell them to not bring out the mains. Otherwise great service and good! We will definitely be back!!!!

I love this place so much! I have never had a bad meal here, everything is amazing, including the service! 10/10!

We have shish tawook sandwiches and it was delicious.

Great food, shisha and service. Highly recommend 👌🏼

Best Lebanese cuisine in the london city #lebanesecuisinelondon

Professional service and tasty food.

Great food, really friendly polite staff, large well maintained restaurant. Will come again for sure.

Amazing place for Arabian breakfast 😋.