Afters in Bromley

The portions of ice cream at Beckenham afters are poor.

She put customers on hold for too long based on discrimination. Date 29 may 2025 time 18 :00

First of all the place needs a proper cleaning, dirty floor, dirty fridge glass, everything you touch is sticky. I have not seen stuff cleaning hands before touching and cutting fruits. I have seen fresh milk opened and outside fridge for at least 25min being there. Sink was full of unwashed stuff.

received the wrong order. called restaurant but noone answered. have requested a full refund. driver also asked for a tip on delivering

kinder cookie dough, kinder waffle amazing!

Wonderful food, amazing for money. Definitely will buy again, thank you

Half of my order was correct but the other half was not. My order was also missing an item. Delivery driver turned up and sat in the car for 4 minutes before getting out to bring the food and when he did he was rude.

Good dessert but items missing from order

I ask for a waffle and they just send me the vainelle without the waffle what a idiots

The service leaves much to be desired, the menus are sticky and dirty, we waited a couple of minutes for the guys to talk among themselves so we could order. In the end, we left. And it’s time for some renovations. The seats are shabby, some kind of mess.

very nice and warm will order again

When the men aren’t there, the service is appalling and the dessert is not prepared to standard. Especially when you order from them. The dessert arrives with no effort and is just a pile of mess. I used to recommend the dessert from here a lot! It’s a shame the service has declined. Plus one time I went there, the ladies were closing earlier than the timings shown for opening hours. Completely unprofessional.

I always buy from these guys. We ended our mothers day evening with getting fresh, delicious treats.

first of all if i could rate this no stars i would, even 1 is too kind. i dont think i even need to explain, the pictures says it all. cookie - dough?

Don't think I will repeat, I was expecting a non industrial made icecreams.

Driver ate the waffle I ordered so I had to travel to the shop

Came with wrong order. Still waiting

Lovely place waffles are lovely, just like the servers. The perfect place for puddings icecreems and cakes

Great service my ice cream flavour was out of stock but they write me a lovely note and gave me a extra ice cream on the house

The cake was completely frozen not happy can’t eat it. Tried calling restaurant and their number doesn’t even work

I included a request to leave off the white chocolate buttons (due to a personal dislike of white chocolate). Instead they left off the toffee sauce and smothered the cookie base in white chocolate sauce. Either the person who prepared my order can't read or they don't think. Basically disappointed and will reconsider ordering from here again.

Great iteams happy with purchase

It something missed order I had order fantastic ferrero xl American waffle but I don’t have waffle, just ice cream it’s that make sense for you?

I did not get my order the driver phoned me and hung up and dissappeared!!!

Frozen strawberries were given so they weren’t able to be eaten!

Normally 10/10 but today cream in place of ice cream and ice cream almost melted. Very disappointed.

Food was amazing and always has been can never fault. Price was decent but the building it’s self definitely needs some TLC and the atmosphere and service wasn’t great. Kind staff but a little more effort is needed.

Food was good. Good portion of cake. My cookie dough was a bit displaced but tasted amazing. I just wish they had options for lactose intolerant people with ice cream.SMOOTHIE WAS AMAZING, love the bits of fruit inside it was amazing and a true large.

So good, warm, lots of fruit. 1000/10

Always a treat. Best waffels and ice cream

Nice place although there was no one else The desserts are great but a bit too sweet maybe

Had a ferrero cookie dough and it tasted great. Good customer service.

Thanks so much!!! My brother was happy 🥹😭 Thanks for the extra chocolate!!!

I was sent the wrong order and the driver sat on the complete wrong road for 15 minutes so my food was cold and ice cream was melted. I applied for a refund and have been refused one

Great tasting icecream and good size scoops.

I ordered 3 different ice creams. Only 2 arrived. And of the 2 that arrived, they had ingredients that I never ordered.

Couldn’t eat one of the tubs of ice cream because it was open and I don’t trust the delivery drivers next time make sure the bags secure

Ordered this mud monster cold stone from just eat, I paid almost £10 and received this.... where's the cone on the bottom 🤣🤣😢

ordered the cold stone but didn't receive the big cone, instead they just put lots of wafers around the edges 🙄

Do not order from just eat, my food was not delivered yet they won't refund me, they appear to employ dishonest drivers who steal your food and say they delivered it and just eat still expect you to pay

Order never arrived still no refund completely dis-honest

food was left on the hallway floor of the building after informing the driver that it would be collected from him since he was unable to find the apartment

Me and my son had lovely food at afters today. It was very scrumptious and by mistake then I left my earphones there which I realised later. Me and my son came back to search for it in Afters and the man at reception recognised us and handed over the earphones to us kindly. I could have given them 7 stars if I could for their service and honesty. Thank you so much

Expensive and needs a good decorating no atmosphere

The chocolate sundae and the double ice cream scoop were great.

The Go Bananas cookie dough was Great..

Ordered for for delivery which never arrived (despite claiming it was delivered). Tried to contact them over the phone, using the number provided online, but calls were repeatedly ignored / left to call out

Had dessert here yesterday I love it!

Delicious,, and thank you for delivering everything that I asked for, Delicious 🤤😋🤤😋🤤

It took more than 2 hours to prepare my order. Apparently it got delivered after 2hours. I wonder where my order is? Very disappointing. Definitely not going to order from them again. Such a waste of time.

Romanian people run it and so it’s 💯 Best ice cream ever So cheap too SO NICE AND PERFECT TEXTURE

My cookie dough did not come with my waffle

Always very nice but very over priced

The food was stone cold and not cooked. Every time I've order the food has got colder and colder. Very poor and have ordered everyday as I've found somewhere that does Rice Cakes!

Honestly thought the ice cream would be melted slightly but it was perfect. The waffles were warm too, definitely will order again. Thanks

Great food delivered really quickly! Will definitely order again :)

flavoursome food best I've tasted in a long time

Really disappointing, I won’t be ordering again

The cake was awful and we should choose what fruits are added to our orders. Melon has no place in my dessert.

Absolutely disgusting hygiene. Terrible service, the waffles are stale. Complete waste of our money and time. Avoid.

I am outraged I’ve brought this product multiple times the bueno wasn’t even whole it was drenched in chocolate not nice chocolate (it was watery) all I wanted to do was sit down on a Friday and treat myself but no absolutely disgusting !

Absolutely delicious, great value for money

It’s got my favourite ice cream and my favourite sprinkles!!!!

It’s the second time the utterly nutterly didn’t come in the crunchy shell, what’s going on??

I loved the food and it was very quiet to come

Order was 9 minutes late which has resulted in my sorbets melting to liquid. Total waste of my money

I did not get what I ordered , No waffles Just a bowl of cream and cream and strawberry which came in a bowl which looked a complete mess , Looked like someone had thrown up in a bowl , Most of the order missing , I had my grandson staying with me and it was a treat for him and he was very up set that he could not have what we ordered , We tried calling the restaurant but got know answer, I would like a full refund and an apology as my grandson only comes to stay with me only a few ti.es a year because he lives so far way and you rained his stay , Kind regards Kim

Went late, they had run out of wafer cakes, not impressed with what I received

They sent my ice cream but not my waffle but took my money

Am not well and this is helping me to feel better.

excellent selection of ice creams...soft drinks..hot drinks...cakes good selection. crepes and hot and cold puddings....reasonable prices delicious flavours

The best ice cream in Beckenham. Eat in experience is adequate but of course more expensive. Buy a cone and walk around the corner to Croydon Road Rec to savour it in they open air.

10/10 Delicious speedy service

Waffle was a little bit lighter today, loved it!!

Customer service terrible very rude

I ordered Belgium chocolate sauce on my own design and it came with white chocolate. I hate the taste of white chocolate.

Waffle was very delicious and warm on arrival. Ice cream was fanatic, milkshake could have done with a little bit more diam as it tasted mostly of ice cream. Also shame it was delivered upside down so there was a bit of spillage. Overall will definitely order again!!! We 💗 Afters

Asked for milk chocolate sauce on the crepe instead of white. Came with white chocolate

Gelato was filled with too many icicle particles and the waffle was mediocre. The prices are extortionate for what was provided. Tried someplace new, unfortunately, it wasn't great so won't be ordering from here again.

Driver really polite and friendly

Wonderful discovery! Really enjoyed my vegan Shepard's pie,staff were very friendly. Definitely going again.

Me and my family went and enjoyed

This place is awful! There service is extremely slow for a quiet restaurant. The Ferraro Roche waffle we ordered came with a mix of different nuts & chocolate sauce? This wasn’t nice at all nor was it Ferraro Roche. Everything just tasted stale, avoid this place! Don’t waste your money.

Nice staff, generous late night staff. Good music also.

Ice cream 🍦 bad bad bad bad I mean bad !!!!

This is the second time in a row they have missed my order. No strawberries on my waffle. Not ordering ever again!!!

I order a waffle with fantastic Ferraro and got this nutty dry waffle instead. Unfortunately they closed at 11pm so I can’t return my order so I will be back to collect the correct order at a convenient time for me. Please accept this as my receipt and evidence when I return. Thanks

We went at this place on Monday 29th August at 9:45pm to have an icecream. We were 6 + a twin pram. We askew if we could sit at the bigger bench because of the pram and we’ve been told by a man that we couldn’t sat there. We are really disappointed and will never come back again. This place is not family/moms friendly. Don’t recommend.

Love Afters ice cream. The store front isnt fancy, but I do prefer Afters over Grom, Venchi Chocolate, and my old Dutch.

Very exquisite food. With a lot of guarantee

Really accommodating with allergies and really friendly, would definitely go back, didnt feel rushed as some of the other branches can be.

Beautiful desserts with a serious sugar rush. Orio Delight is delicious

The staff were lovely, but the meal could have been a bit better...

We had takeaway ice creams - they were fairly good and the service was friendly enough. I can see why you wouldn’t necessarily want to eat in as it’s not got fantastic ambience, but we’d go again for a takeaway.

a very nice place, always feel welcome when i go there. very clean and a quick service. polite to customers and friendly.Always go their when i fancy a ice cream.

Oh my! Where do I start. I had big expectations, looked nice on Google and it was pretty much the opposite. We're not going back there for sure. First of all, my son wanted ice-cream in a sport car plate ( sundae called Formula 1) cos he saw another kid having in that. Turned out there's ONLY 1 of those plates. When I asked shocked how could that happen, simply told me they can put it in a different plate if I wish. I guess there's a reason why the sundae was called Formula 1. 🤷🏼‍♀️ We ended up having it in a football plate (probably from the only one day had) Then I told them that my son would like to have only chocolate ice-cream, yet they made it with a mix of vanilla and chocolate. I sent it back. For the service we received £15 was a lot of money. Also how can they call it kids menu when I actually was full after 3 scoops and I also ordered kids sundae. So after all I definitely wouldn't recommend this place at all.

Came for a birthday celebration - and will definitely come back. Not only was the menu more than I or the kids ever work our way through, but they were all so tempting you'd want to give it a go! The service was excellent too. Friendly, helpful and relaxed, whilst remaining attentive. Just what you want on a Saturday afternoon.

Amazing desert's. Must consider having someone manage customer service who would recommend specials and help with the order process

Customer service is good Not too busy perhaps, does more take away then dining in. Slightly over priced on some items.

Deserts delicious… service was terrible, had to ask to be served after standing at the till for ages being ignored. Then one staff member huffed at the thought of serving me. Overall not a great experience, staff were rude and won’t be returning.