Afternoon Tea at Wynyard Hall in Stockton-on-Tees

We had afternoon tea today and it was absolutely lovely. Our waitress Libby was very attentive and made it a very pleasurable experience. Nothing was too much trouble and the setting was perfect.

The table was in the library which was a perfect location with views of the gardens. Delicious food and very relaxing piano music. One happy mother!

We booked Mother’s Day afternoon tea at Wynyard Hall. The service was excellent, the surroundings were perfect and the portions were generous. A very enjoyable afternoon.

We were a party of 7 on a busy Saturday afternoon. However service was qick and efficent and friendly. Plenty of tea and coffee was available throughout our time. The food was well present, finger sandwiches with choice of fillings. Fruit and pain scones a plenty with jam and dishes of clotted cream. Small cakes on top layer if you could manage them. We brought lots home. We were asked frequently if all was okay and did we need more tea or coffee. Was an enjoyable afternoon and not rushed to leave either. Xx

A perfect place to visit in the winter months. Beautiful surroundings and the afternoon tea is a perfect treat

I can't remember exactly what month we visited, however it was one of the months during the lockdown period where afternoon was permitted (in spaced out seats). The first thing we noticed was that it was very difficult to get anyone's attention. The staff remained right at the entrance chatting (possibly for Covid reasons ?) but weren't checking if anyone needed anything - and didn't tell you how to get their attention if you did - given how far away they were. Sereval times we were left waving our arms in the air trying to get someone to come over. At one point I gave up and had to walk over to where they were chatting. The food itself was good as always, apart form the fact that the scone flavours available were cheese and fruit. One of us didn't like cheese and one didn't like fruit. I asked if it was possible to just have plain scones. Or even plain and fruit. Usually here you get one plain and one fruit each, so for us, one has the plain and one has the fruit ones. I was told no problem. I assumed this meant that either they had some already made for others who didn't like fruit / cheese, or they were kindly going to make some for us as per their normal scone selection (we weremore than happy to wait). Unfortunately, when they arrived it was clear that what we actually had been given were scones that were several days old and VERY hard. We couldn't eat them. This was the first of our arm waving episodes The second being for the same issue - and the third for a tea refill. Anyway after eventually getting someone's attention the lady looked at them, confirmed they were inedible, apologised and said it would be sorted. The scones were then seemingly microwaved and brought back. For the first 30 seconds we had lovely warm scones, however they quickly cooled and went back to the same hard scones we'd had a few minutes earlier. I'm not sure why they changed the menu. And yes for some reason plain scones were suddenly no longer on it - and yes it was nice of them to offer to "provide" some. However had they told us that they were 2 or 3 days old, we would have just taken what was on offer and took the scones home for someone else to eat - rather than being given microwaved stale ones. We love the fresh scones we usually get here (it's our favourite part of the afternoon tea), so we were really disappointed. I hope they have gone back to offering plain for those who prefer them that way. Other than that - the food was lovely. One point to note though is that in our numerous visits, no one has EVER explained to us what the desserts are. OR what's in the vegetarian sandwiches. This is standard in most places.

Wonderful visit to Wynyard for afternoon tea. The first since lockdown. Impressed by the precautions in place and how pleased the staff were to welcome us back. The afternoon tea was excellent as usual. My partner had the gentleman's afternoon tea and I had the regular one. I do think it might be time to change the name of the "Gentlemans"to the "savoury" afternoon tea. Lots of ladies prefer a savoury meal over a sweet one. Service was a little slow but we were out for a relaxing afternoon so it wasn't an issue. Social distancing was in place throughout the Hall.

Just returned from having afternoon tea which we were given as a gift. We were shown to the Library, a beautiful room to enjoy the experience. This was made even better by having a table next to the window to enjoy the view of the parkland Service was first class and unobtrusive, The tea did'nt include the normal sandwiches but had a small Goats Cheese and Butternut Squash tart, a slice of sausage roll, small brioche roll with roasted salmon and Flatbread with coronation checken,all delicious.3 small but perfect scones and clotted cream and a lovely selection of sweet treats. We were given a choice of teas to accompany our food. We had a lovely relaxed couple of hours on such a dreary day Thank you Wynyard

We were looking forward to our repeat visit on Boxing Day so had high expectations of tasty delicacies to tanterlise our tastebuds. We were directed to a comfortable sofa and armchair in the centre of the sumptuously decorated room. The background music was opera and it was too loud so felt intrusive. We ordered both the Traditional (£24.50) and Gentleman's (£27.50) afternoon teas. Coffee was limited to a single cup whilst tea was served in a pot. The food arrived but did not look tempting. We searched for the turkey, stuffing & cranberry on flatbread but could only find coronation chicken which had been substituted without comment nor apology; it tasted as if bought from an inferior supermarket. Unfortunately, this was the theme for the afternoon. We tried a small bite from all that was on offer as that's all that was needed to determine the lack of taste and inferior texture. When we were ready to made an early departure, we waved at the staff who were busy chatting by the bar only to be ignored until the third attempt. We now understand why there were so few people in the room - word must have spread of the terrible quality coupled with extortionate prices. There are many country houses offering afternoon tea so we won't be returning to Wynard Hall where we were ripped off.

Went for Christmas afternoon tea this afternoon. Setting superb and lovely table. Requested gluten free afternoon tea and when it arrived I was very excited by the choice . However ...the scones both fruit and cheese were inedible. I think they had been frozen and reheated in microwave as was a cake on top tier . They were so dry and hard we couldn’t eat them . I did mention it when I paid the bill . I am just disappointed for the price charged when I have had afternoon tea at small cafes locally and had fantastic fresh scones and cakes. Also. Being coeliac make most of my cakes and pastry’s myself and bake better. Would now think twice about returning .... But in a positive note the two people with me who are not gluten free said their afternoon tea was fabulous and their scones amazing

Very festive! We took our son for his first afternoon tea yesterday to Wynyard Hall. We’ve been many times as a couple but this time we took our 5 year old. The setting was lovely in the library and we had crackers laid out. The afternoon teas were great. The vegetarian option was also excellent. The children’s version was well thought out and although it’s not the cheapest, we thoroughly enjoyed it!

The atmosphere of the dining room was very nice, the tea was delicious but it was so cold in the room. The draught coming from the unlit fires was so dreadful we asked to be moved further into the room. Apparently the fireplaces cannot be used as the chimneys smoke too much so may I suggest the hotel block up the chimneys to stop the wind whistling down and place an electric fire there. The chill spoilt a an otherwise lovely afternoon.

Visited here today as an anniversary gift from our son & wife. Absolutely enjoyed everything from start to finish. Wynyard Hall is a beautiful restored stately home, now a hotel with fine dining. Our festive afternoon tea was served in the library, quite busy but not too over crowded. The food was delicious & well presented, and served by pleasant staff. Nothing was too much trouble. Would recommend for a special treat, beautiful setting good food & lovely staff .

A great Selection of cakes and savouries. Environment is beautiful and peaceful and the staff were so helpful and professional. This is my 5th visit in the last 18 months. Needless to say I enjoy my visits... such great value

The atmosphere, the food and the staff are all amazing! Had a fantastic afternoon tea, a lovely sunny afternoon with brilliant views from our seats, very attentive staff and the most delicious afternoon tea! Choice of a variety of teas and the food is fabulous, a little expensive in comparison to other options in the area but definitely worth the money, would definitely recommend!

The best afternoon tea at the hall ever. Beautiful selection with sandwiches,delicate quiche, dainty delicious cakes, three types of perfect small scones and homemade jam. Service excellent.

Enjoyed a combination of savoury & sweet (ordered 2 x gentleman, & 1 x traditional) all very tasty, & more than sufficient for 3 people.Only criticism would be Wynyard’s refusal to swap the whisky (included with the gent’s) for Prosecco, charging £6 per glass (despite us declining the whisky), even though we were paying full price for the visit, unlike others who had discount vouchers. This does nothing for customers goodwill, or their reputation!

We came here as 3 adults with a 19 month old following their Garden Plant Fayre. We were greeted by a very cheerful young lady who showed us to our seats in the library. The library is just beautiful. It can outrival a few afternoon tea settings ive been to in London. The view outside when the sun is out shining is just exquisite. We decided to try the silver needle and milk rooibos and loved the subtle taste. My mother loved the coffee as it was strong and not your watered down kind. When the young man delivered the food, our initial thoughts were ‘oh we might have to order more’. We were proven wrong as the food was quite rich and filling. The clotted cream was yum! Our child ate everything with gusto. We barely finished our desserts and were still full at night. Thank you for a pleasant day. We will be visiting again.

Afternoon tea 24th June with 6 friends for my birthday celebration was truly devine. Havjng read mixed reviews I contacted Wynyard Hall and raised my concerns. I was reassured all would be well and indeed tea was exceedingly good. Good choice is savouries, cakes and newly baked scones with good service from staff and tea refills as required. The atmosphere and setting of The Drawing Room made this a very special tea party. I would recommend.

We visited Wynyard for afternoon tea as a birthday treat, and were very impressed by the hall, the staff and the food.

My husband and I visited recently for afternoon tea with full price vouchers (not Groupon) bought for my birthday. We handed the vouchers in at the restaurant reception desk and then were shown to our 'table' in the library. Our table was a settee and coffee table which we were not particularly happy about as we would have preferred to sit up at a proper table to enjoy our afternoon tea but we didn't say anything (maybe we should have requested to move on hindsight). Firstly the waitress came to enquire if we were using vouchers eg groupon etc and we said no. Couldn't understand why she needed to ask this, surely it doesn't matter how you are paying anyhow, all customers should be treated the same. Then she came with a pot of tea each and cups but no milk. We waited for about 15 minutes and then she came back with our afternoon tea food when I had to ask her to bring us some milk. No apology, just went and brought some. By this time the tea was really stewed, so eventually we asked for some more tea. The teapot this time was leaking so badly half of it was dribbling on the carpet. The tea leaves were obviously blocking the spout as it hadn't been rinsed out properly. We pointed this out to a passing waitress and she went to get us another teapot, again without any apology. The food was fine but certainly not outstanding as we would have expected at £25 per person. There was plenty of it but the cakes were very disappointing and seemed to be bought in and not special at all as I was hoping. The other item which was puzzling was that there was a cheese scone on my plate and a toasted tea cake on my husband's gentlemans tea and yet there was no butter provided so we had to ask for some. Finally I had to request a box to bring home the remaining items. Service throughout was not as you would expect in a hotel like this and I suggest some staff retraining needs to happen. All in all a very disappointing experience.

We visited after a lovely walk in the woods the cafe was planned to close at 3 we arrived at 215 to be told they can't serve us a toastie because they were due to close at 3. I cant believe it takes 45 minutes to make 3 toasties and still be able to finish at 3 very dissapointing. If we had arrived at 250 maybe. If you choose to visit maybe leave 3 hrs if you want to eat anything hot. Quite a terrible cafe and attitude.

Food delicious, staff brilliant, surroundings superb - give the Festive Afternoon Tea a try and you will not be disappointed!

I've yet to have an Afternoon Tea anywhere, that has gotten anywhere near in the quality. This was just amazing and the best that I have ever ever had.

Wonderful, welcoming staff. Service was professional but friendly and quite understated. Had afternoon tea with my partner for my birthday and loved it. The atmosphere of Wynyard Hall is like being in Downton Abbey. The rooms are of splendid proportions and furniture and drapes are all in excellent condition. We ordered a standard afternoon tea and a gentleman's afternoon tea and shared them both. The gentlemans tea came with a shot of whisky. Sandwiches, scones with jam and clotted cream, a mini scotch egg and a sausage roll plus 4 desserts per tea. We couldn't eat it all and were offered a box to bring home the leftovers. I 'do' afternoon tea quite often and have to say this is the best afternoon tea venue in the area.

Had a lovely day today with my family. Margo thank you so much you are an excellent waitress .I and my family really enjoyed afternoon tea 😊

This was a birthday treat for my mother . We were shown to our table by one of the lovely very polite member of staff he was pleasantly chatting asking how our day was going and explaining about our afternoon tea when it arrived we thought all that for us and it looked wonderful and everything was delicious . We added a glass of prosecco and asked if we could take it in one of the lounges and we were shown to a table overlooking the lake just

Had a fab time at Wynyard Hall yesterday having afternoon tea, what a fantastic place and lovely staff who could not have been more helpful and very professional. Food was gorgeous and I would highly recommend this to anyone, it was the best afternoon tea I’ve had!! You will not want to go anywhere else after this.

I would not have hesitated to give it 5 star excellent rating other than it took several times over a few days for them to answer the phone so we could book a time for the tea. I had to connect direct to reception to fix an appropriate time for our tea. Now the good things. Try to pick a nice day and go early because there is so much to see. It has a garden to visit, 2 shops to visit and a restaurant as part of the garden area, plus much more. The tea was served in a beautiful hall with a pleasant relaxed atmosphere and by very helpful staff. The serving was well presented, a nice mixture of food and limitless supply of coffee or tea. There is also a beautiful place to sit outside overlooking a huge lake and beautiful country side. Its not just the food that is so good but the whole experience. It was a special treat bought for us and if you have someone who you want to give a special treat to I think you can do a lot worse than this.

First visit here and we were not disappointed. Using a voucher we went for afternoon tea. The venue is magnificent if not a little dark in the library.

We visited as a family for my Grans 87th birthday and would highly recommend it.

Went for afternoon tea it was all very lovely! Friendly welcoming staff all very polite! Piano being played was a lovely touch.

Afternoon tea as a Valentines Day treat.

My friend and myself dined in the Wellington Restaurant and both fully agreed the food was superbly prepared and absolutely delicious. Also must mention the staff. They were well organised, so professional, and the service they provided was exemplary.

We (7) had a 3 course set menu lunch at £25/head. All in all 2 1/2 hours to complete! And what we had was awful with some dishes cold. The setting is second to none but it means nothing if the service and food are very poor. And to top it all some we’re ill afterwards. On complaining the manager could only say “well everybody else’s meals were ok!” Not acceptable. None of us will return even though we’re local. So disappointing. Just pleased we hadn’t booked in for the Christmas dinner at £100/head!!!

Wow - we loved everything about Wynyard afternoon tea. The building is stunning and the rooms are all so beautiful, so luxurious and elegant. The ceilings are stunning. The room where we had afternoon tea was lovely and we had super comfortable seats. The tea itself was delicious and the champagne served with it was excellent. Staff were so helpful, friendly and efficient.

Had and excellent well cooked meal. Staff very friendly, but small touches like topping up wine was missing

We visited last Saturday for afternoon tea. Granted we came at the latest possible time (booked for 430pm) so perhaps it had been a long day ... but most of the staff just didn't seem interested in us.

At no point was the service as expected. When the food arrived my partners was not what she ordered. We told the waitress who went to the kitchen and came back to say the chef had changed the what he was cooking but not the menu. She appeared to think that was an acceptable explanation. We asked her to take the food away and decided to finish our drinks before leaving for elsewhere. The manager came to apologize and said we didn't have to pay, which was ok but given that we hadn't eaten wasn't brilliant.

Beautifully presented treats in fabulous surroundings. Pleasant and attentive staff who kindly boxed up our remaining cakes to take home.

lovely location however afternoon tea very average. we started in the library which is a gorgeous setting overlooking lake, however, crying babies. as a result ww moved to restaurant.

We have visited the Wynyard gardens and coffee shop on a number of occasions and have enjoyed lunch there. The...

i had afternoon tea here for my birthday what a wonderful place this is tea on the terrace the weather was beautiful watching over the lake at the ducks its so serene the staff cant do enough for you and my next visit to north east i will be visiting well done keep up the good work

We visit Wynyard Hall ever year for afternoon tea but this year did the cream tea in the library. The scones were so small and hard, my mother couldn't eat hers. Certainly not worth. £9.50 for cup of tea and 2 small scones that were no bigger than a biscuit. They brought no milk out with tea and by the time they came back, the tea was barely warm... also with no apology.Despite the beautiful setting we will have to find somewhere new to have our girls outing.

went for afternoon tea as part of a christening group last Sunday. Beautiful setting and facilities were hugely let down by the poor quality afternoon tea, warm white wine and rude staff member.The filling in the sandwiches was sparse, the bread thickly sliced and already dried out and curling when served and the presentation was poor. The cakes were mostly gateau style and not traditional at all.The white wine was warm and although was served in an ice bucket, had no time to chill before being poured. On complaining, following being served the 3rd consecutive bottle, the member of staff, (Sarah Chamley) was rude and unhelpful.

I went for afternoon tea with my sister for a birthday treat. We had advised them that we could not eat cream prior to making the booking and were assured that this was not a problem - IT WAS. The poor waitress had to come back to us on several occasions to ask questions from the chef. The sandwiches were dry and you could taste the margerine. Our bagel come without the smoked salmon, just with slices of cucumber. The cakes were dry and uninteresting to say the least. If they were not happy to accomodate our dietary requirements they should not have taken the booking. I have eating in some of the top places in London and have never had such a poor experience as this

My daughter and I had afternoon tea in the library, after an afternoon at the spa. The hall is a lovely historical building. Decorated to a very high quality. Beautiful furniture. This is one of the best afternoon teas I have ever had. The waitress explained the tea menu, so many to choose from. We had traditional afternoon tea. Well presented, superb choice of sandwiches, little bagels, wraps, and finger sandwiches. Scones, with jam and cream, and the most delightful cakes. The staff were all very pleasant. Such a relaxed, peaceful place. One I will definitely be returning to.

I go for afternoon tea fairly regularly. Having recently had a baby, I had not been to Wynyard Hall since Christmas so was looking forward to afternoon tea today. Unfortunately, it did not live up to previous visits, or indeed, the competition. The service was poor. I was left for 30 minutes while I waited for the rest of my party and wasn't offered the opportunity to order tea/coffee. When we did order, tea and coffee was literally slammed down on the table as the staff were so hurried. My jam had been opened and used by a previous customer and had butter in it. The waiter did apologise but this shouldn't have happened, especially at £22.50 per person!When the afternoon tea arrived, it is starting to look dated. The sandwiches, which really were no frills, arrived on a separate side plate!! The scones, which used to arrive warm, were cold, of significantly different heights and a little hard around the edges. The eclair was massive and so heavy with Creme patisserie we couldn't finish it. The delice was dry and unpleasant, which we left. The pistachio and raspberry Victoria sponge was lovely. The tea and coffee were good as always, although we had to ask for a hot refill rather than it being offered. Wynyard is starting to rely on its fabulous building rather than the quality of its offering. The competition offers significantly more for a lot less - Let There Be Crumbs offers 2 afternoon teas for £20 and their cakes and pastries are made by a proper patisserie chef on site. Wynyard should be able to offer far, far better. I'm afraid I won't be returning. What a shame.

Went with my daughter-in-law for afternoon tea for her birthday, had a window seat looking out to the garden, lovely afternoon with prosecco

Party of five and we all chose different and the food was excellent. We think there may have been a hitch in kitchen as we booked table but it took over one hour and fortyfive minutes to arrive and two steaks had to be replaced one having string attached and the other well undercooked and cold. Everything else was superb and delicious. The cost of lunch is £25 for two course and £30 three course.

Today I experienced a wonderful Afternoon Tea in the beautiful gardens over looking the lake. The service was exceptional along with the Afternoon Tea, I would definitely recommend a visit. Will certainly return excellent value for money.

A very disappointing and poor afternoon tea ,one of our afternoon teas was a gluten free ,we informed them of this on booking and by phone 48 hrs before ,stated on other occassions a small ham salad had been provided.we waited about half an hour after the tea pots had arrived for the food ,when the gluten free afternoon tea was brought out the salad in a bowl consisted of lettuce,tomato ,cucumber and onion not a peice of ham in sight or anything else to go on the salad,the gluten free scones andcakes were so rock hard there was no way they could have been eaten ,to bake gluten free cakes and scones is a little more difficult we acknowledge that but if an establishment is not capable of offering the same standard as a normal afternoon tea dont offer it as an option ,it was a disgrace ,when the manager was called we didnt feel he was too happy about the complaint ,then came back and told us the chef said they are like that because they are gluten free !!!!! What a disgraceful response .Maybe a training course for the manager in good customer service and one for the chef in making gluten free cakes and scones .A special birthday spoilt

My friend and I took another friend for the champagne afternoon tea to celebrate her 60 th birthday. We were looked after by Margo who was a very attentive waitress making sure we were happy with everything. Our friend had the vegetarian option . The food was very nice, especially the cakes and scones. Lovely view overlooking the river.

I booked afternoon tea for my mums 70th as a surprise with her friends. The surroundings were beautiful but unfortunately the rest of the experience didn't live up to it. We were sat for over 30 minutes after arrival and no one came to offer us drinks or start serving us, we had to ask. The food then took quite a while to arrive and when we did get it there was baking parchment in between the Victoria sponge (top and bottom!) We got offered a replacement when we pointed it out and some mints as an apology which was good of them but really should never have happened. Two people on our table had dietary requirements and had made a special request on arrival. They then repeated it when we ordered our teas and coffee. However when the food came it hadn't been acknowledged and staff still got it wrong after that too. It wasn't a complicated request. I think it was simply no cream cheese with the salmon sandwich from memory. I think they may have even brought cream cheese sandwiches after that! No one came back over to ask if everything was ok or to ask if we needed anything else. We had brought a cake and they never brought it out, only to offer us it back when we went to find someone to pay the bill. We ended up lighting the candles then after half the party had had to leave. It was all just a real shame and certainly didn't live up to expectations unfortunately.

The atmosphere was good but this was a special family visit and we had hoped for a table cloth. the chairs were on different levels so it felt difficult talking to others. the afternoon tea choice of sandwiches were not great. I cannot eat to cheese so was given a dry bagel with a couple of slices of cucumber and a very thin slice of salmon as one of the sandwiches. I don't drink tea so asked for an orange juice but was charged extra.I have been to several afternoon teas but this was not the best. I felt it was a standard tea and if it was not for the setting would have cost half the price. We left most of the food.

My first trip to the UK and first country house afternoon tea - Wynyard hall your staff need training - food was not good - customer service non-existent - we booked on line - had to go and find someone to seat us - had to get up after 25 minutes and find someone to take our order and same for the bill. South African establishments may not be as grand - your hall is truly lovely - but their service is far better than yours... Afternoon tea is about the experience - you just don't have it.....

We took a family group of nine adults and two babies for a birthday afternoon Tea on Easter Sunday. All of the food and drinks were excellent and the service was exemplary.We stayed for over two and a half hours and were provided with extra teas and coffees with no quibbles.We were seated in the library which gave a lovely grand feel to the event and also visited the other public rooms of the hall. All very nice.A very lovely birthday treat!

Having done afternoon tea at Wynyard in the past, we didn't think for one minute we would get the service we received on Saturday 18th March. We booked a table for 16.30, we turned up maybe 5 minutes early than the 16.30 reservation. We stood at a desk where two waitresses were and after a little while we were acknowledged, we said we had afternoon tea booked for 16.30 & the waitress found us on her sheet. She said something to us that none of our party understood, we asked again what she had said & she repeated herself telling us to go and find a seat in a location we weren't sure off. We asked where this area was & she pointed out of the library area, (where our afternoon tea reservation was made for) We all stood a little confused & it was fair to say it was quite obvious none of us had any idea where we were supposed to find a seat. We proceeded back out in to the entrance hall, with no more communication from the waitress who just stood at her desk area.We sat down in the reception/lobby area and it became clear to us about 5/10 minutes later when they came across with cups & saucers that this was in fact the area we were going to have our afternoon tea. I'm not quite sure about anyone else who does afternoon tea but for me, it's all about the experience, sitting relaxed in a nice environment, usually with garden views, chatting leisurely to family & friends. Not sat been the only people in the lobby like there was no room at the inn. We had collectively decided we were not going to stay, one, the initial service received from the waitresses that they couldn't give a damn and two, eating in the lobby with no ambience.We asked to speak with a manager before we left just to make our feelings known, again, sadly, it was as if it was no great loss that customers would rather leave without dining. The managers response to the waitress was that it was due to a language barrier that we didn't understand where we were to sit... I know what your thinking, I live in Italy or Norway, nope, I'd travelled less than 5 miles to visit! We were begrudgingly offered a glass of fizz each but it was too little too late. We left, never to return, sorry!

We booked this a while ago and they were very accommodating, allowing us to change the size of party. We sat in the main room. The service was very good, very attentive. They were happy to change sandwich options and kept the tea flowing. We had both mothers and both children, so 6 in total and it was all very relaxing with good quality food in a very nice surrounding, the pianist was playing as we left, so you could sit in the main hallway, have a drink and relax further. It's the 2nd time we've been, both times very good and worth a special treat.

Booked a surprise Birthday afternoon tea , week gone Sunday at £22.50 per head!Seated in the very quiet 'Library ' not many in! at 14.30.Food served and the egg sandwiches were wet and soggy and still in process of thawing out; or over chilled; did not want to spoil mams birthday surprise so we tried the cakes and they were not much better, exceptionally cold and again more than just moist!!We ordered drinks and left the food . Departed paying £122.50 .Mother put a brave face on ; but on reflection it was a very expensive experience which was a total waste of hard earned money of two young daughters who would not dare complain.On reflection a call was made and just like the afternoon tea the response from the manager Lewis was just as cold. He could not even get the dates correct!!You should have made it known at the time; he repeatedly stated and we served hundreds that day and all good?All comments were questioned and he reluctantly offered a half price return, which I find an insult; no apology more that he disbelieved what I had said.I must say I expected a more gentle repy, after labouring the points at least he agreed to follow up with head chef and get back to me?Several days later without reply I made contact; what a waste of time; now I have requested the case to be forwarded to the general manager hoping to speak with a more reasonable person.Such a shame, as been here many times; and a big event was potentially to be booked here in the future but this experience has left the same taste in my mouth as the very poor afternoon tea!!!!

I've been to a few different places over the years for afternoon tea and I have to say this one was probably the most disappointing. The seating was very uncomfortable and two of the slices of cake were a little stale. You're basically just paying for the location.

The whole place is stunning. If I ever get married again, I will be booking Wynyard! When the afternoon tea arrives, you think it won't fill you up. It does. Fresh everything, accommodations made it you let them know in good time. Faith free etc... Tasted amazing and as much tea (lots of variety) as you can drink. We asked if we could have a look in the Chapel, and even though they were busy and setting up for a party later, they had no problem in letting us have a quick look. Perfect for a Mother's Day treat, or whatever, whoever you want to treat. A but pricey but you pay for the ambience as well as the food. We had be take some home, like I said, it might not look like a lot, but it's fresh, rich and filling.

We visited Wynyard Hall to celebrate our anniversary. The grounds, hall and restaurant are stunning and a delight to the eye. We both decided to have the ribeye steak so ordered a bottle of Argentinian Malbec which they did not have, so we then ordered a bottle of Chilean Merlot which was also not available. Finally we thought we'd ordered a bottle of Pinot Grigio Blush Rose but when I came to pay the bill discovered we had been given another Rose which was £6 more. The steak was OK as were the sweet potato chips, the peppercorn sauce watery and overall the meal was far from memorable. We had coffee to finalise our lunch having had just the main course. The staff are friendly and efficient the surroundings outstanding but regrettably considering the cost the food is only mediocre.

I bought gift vouchers for Afternoon Tea at Wynyard Hall as a birthday present for a friend, and we booked to go in early December 2016. If you are buying gift vouchers, do be aware that they are only valid for 6 months,We arrived with plenty of time to spare so had a look around the new Farm Shop and Café. Everything seems very new and lovely and the new gardens look well worth a visit.Our Afternoon Tea was served in the library, which was dressed for Christmas and felt very festive. We were told by our waitress that the afternoon tea price had increased by £1 per person from the advertised price, as they were serving the Festive Afternoon tea in December . I explained that we had gift vouchers and that we had booked well in advance. This was checked and the waitress confirmed that we did not have to pay any extra.We had contacted Wynyard in advance to request vegetarian sandwiches, however when our tea arrived it contained meat sandwiches. These were swiftly taken away and we were eventually served with an afternoon tea with vegetarian sandwiches.The food was delicious and we were given limitless tea, coffee and hot water.Despite the little blips at the start of our visit, we had a very nice time and I would recommend Wynyard Hall

We come here a few times a year for afternoon tea and we love it.The service is always great. They are friendly and chatty but not intrusive.The food is always amazing. Never have to wait long. And never had a bad experience. In fact I hate trifle but theirs is delicious! !!We enjoy sitting on the terrace soaking up the view ( the service is very good, they don't forget about you! ) and have also eaten inside. Would definitely recommend and would definitely go back this year.My mum also had a facial in the spa and it was great. She is partiality sighted and they took good care of her in that respect also.

this is a perfect place for a relaxed and cosy afternoon tea on a winters day.I took my mother and father, we thoroughly enjoyed a relaxing couple of hours eating lovely dainty sandwiches, scones with jam and clotted cream and a lovely selection of yummy cakes. with a choice of teas and a glass of pink champagne. the setting in the library gives a calm quiet ambience, the staff are very courteous and friendly giving the perfect service. would highly recommend a visit, it feels very special.

Visited on Sunday 27th to celebrate a friends 40th as we thought it would be a treat. First member of staff we encountered was friendly as she hung up our coats but that is where friendliness ends. We ordered our afternoon tea which took a long time to arrive, you don't get everything that is advertised. Apparently they do a signature egg dessert which had me intrigued but we didnt get one so will never know. Four finger sandwiches which where dry on the edges, two scones and three tiny cakes is what we got. Not once where we asked if we would like anymore tea or if everything was ok, had to ask for table to be cleared, had to search for someone to ask for bill then had to knock on kitchen door to find someone to pay. I had high expectations for this place but I really shouldn't of got my hopes up. Would never go again.

We've just been for a Champagne afternoon tea at Wynyard, please expect beautiful surroundings and lovely tea, cakes and sandwiches, that's a given. Please don't however, expect to be asked if you are enjoying the tea or indeed if you would like any more tea. Expect to box up any uneaten cakes yourselves for a take home and don't expect your table to be cleared at any point. Expect to be spectacularly ignored once the initial service on your arrival has been ticked off. You might expect to feel special for the day, we certainly hope you do.

Very disappointed in afternoon tea and service here . Took my husband with family for a treat on his 60th . Will never recommend or return . Certainly not worth the money . Waitress did nothing but moan about her job . Poor sandwiches

Our friends had treated us to have an afternoon tea here.When we arrived we were greeted by the splendour of the hall. It is magnificent. We had our afternoon tea in the library. We had a table for four so we were not near the windows as the majority of those tables are for two. We still had a good view out of the window though. We had various sandwiches along with various cakes and then scones with jam and clotted cream. There were some mini lemon meringue pies. We also had a sort of passion fruit mousse in an egg. It was all absolutely delicious and we really enjoyed it! This is the second time we have been here and would definitely return.

Average afternoon tea, but its still a must, as the hall is magnificent, when I go here I am at my happiest, I love the grandeur of the place, and although the food is average as lots of places now catching up, there is nothing to complain about.do not be tempted to stay on for dinner you will need a bank load and some food on the way home

We visited for afternoon tea early May. Very disappointing , very little savoury , cakes dry and scones as hard as stone. The gentleman's afternoon tea had more variety but was more expensive. Had much nicer afternoon tea's elsewhere for a lot less!!

My friend and I really enjoyed our Sunday Lunch.. It was beautifully cooked and the service was second to none... The staff are very polite and courteous and made you feel very welcome...

Lovely surroundings. We didn't get to sit in the library, although we had booked it. Afternoon tea - sandwiches awful, cakes passable, service dreadful!

Wynyard Hall is very impressive as you drive over the bridge up towards the Main House. Set in wonderful gardens complete with an orangery and a lake it is so quintessentially English. Most Halls and restaurants offer afternoon tea, however, the experience at Wynyard Hall has its own take on the experience complete with the introduction of a rather special dessert served in an 'egg' and egg cup. A good choice of delicious sandwiches, scones and pastries completed the 'tea' experience. Well worth the visit and weather permitting the visit to the gardens adds to the charm and day out.

Visited Wynyard Hall for afternoon tea with my husband on 1st May 2016. My husband chose the gentleman's afternoon tea which looked great and tasted great. I had the traditional afternoon tea which again looked great and tasted great. A choice of tea was offered and we chose the everyday tea which was really disappointing. I was expecting nice lose leaf tea but instead got a tea bag! They seemed to be cheap tea bags which didn't release much flavour. The colour was grey when poured with a little milk. Overall a very enjoyable afternoon and the food was lovely but very disappointed with the tea.

Having a lazy afternoon doing nothing and then went for afternoon tea, with prosecco of course. Enjoyable relaxed atmosphere with some good sandwiches, scones and cakes. With some smaller puddings to finish off. Enjoyed the experience and would return. On the down side the scones were a little bit dry and could have benefitted from a little more clotted cream. We didn't view the gardens as the weather was not the best but will probably return in the early summer to do this. Staff were very helpful and requested if there were any dietary requirements which is sometimes missed by servers even today.

Called for coffee and cake.Very good coffee and cake.We sat outside and viewed the beautiful gardens.Aftrewards we spent some time and money in the beautiful shop.

On booking the afternoon tea as belated mother's day present, I found the online system a little confusing as it asks to book a table at the restaurant. I was a little disappointed as thought it would be in nicer surroundings than a restaurant. But after Wynyard Hall rang and wanted to confirm if we were booking lunch or afternoon tea (because the system does not specify) I learnt that afternoon tea could be taken in the library. Then on arriving we were told the library was indeed the room of choice that day. We were seated in a corner but asked to be seated by one of the windows of which they were very accommodating and we spent the next 2.5 hours looking out on the Wynyard Hall estate watching the birds and even the deer from a distance. We arrived at 12pm for the earlier afternoon tea sitting.The service was impeccable, and despite a fire alarm early on in the afternoon, the whole experience was friendly and professional. One particular waiter was incredibly friendly and chatted to us about the deer and was very accommodating when we asked for more tea and hot water, I believe is name was James. All staff were lovely, explaining what the cakes and desserts were and we were even able to swap some sandwiches (as I do not like egg or smoked salmon). The desserts we were served included a passion fruit meringue pie, passion fruit and panna cota in a novelty egg shell, victoria sponge, chocolate moose and a fruit and plain scone each with raspberry and strawberry jam and clotted cream and butter. All of which were delicious- if not on the small side (although I couldn't have managed any more). If I was to nit pick, I would say the only thing that let the food down was that the scones were a little on the dry side.Overall I would rate this service and experience very highly, it was everything I expected it to be. I would have preferred the cost to be a little less as it was £21.50 each and I doubt many people would afternoon tea by themselves making the cost at least £43, but it was a treat ad I feel it was well worth it.

We arrived for lunch without booking and asked if they had a table for three with slight hesitation the girl on the desk said mmmmmm" should be able to fit you in!!! .When we entered the Wellington Room only two people dining so very strange considering she had to look to see if availability?? well where do I start Starters lovely ,Main Course of Lamb Curry tough and tasteless, cold coffee and terrible service from staff.The room smelt very musty too overall very poor and will not be visiting again.When collecting plates the waitress never even asked "how was you're meal"? considering most of it left on the plate so that was a clue . Complained to staff who thought it was ok to offer a complimentary coffee which we had already bought and returned as it was cold so why would we want more coffee?? I feel we were treat with no manners or politeness and staff need training for customer service seriously my advice is to keep clear and save you're money we would have been more satisfied with a tin of Heinz Soup...waste of money and BTW wine £6.60 a glass not even half full.

We have called here a few times for a light lunch and have always found it to be a pleasant experience. The staff are very welcoming and friendly and the food is good. I'm reluctant to say that the blueberry muffins are the best I've ever tasted for fear of them being sold out next time we call!

We drove to Wynard on Saturday 5th March to try out the new tea rooms and were very disappointed with the food choice and inexperienced young staff. The tea room itself is gorgeous and will be lovely when the garden is in bloom. The food was edible but the choice of sandwiches was so limited, and only 1 hot food on offer. No gorgeous scones or lush cakes on display. It was still lunchtime when we visited and unless there had been several coachloads before us who had cleared out the shelves, then the management really should up their game. We will visit again if only to see the garden

We were really disappointed with our afternoon. The service was really poor with none of the professionalism usually associated with Wynyard Hall. We have been coming for afternoon tea here for some time but will not return.

I went for afternoon tea at wynayrd hall last week with 5 other family members. Free of charge after experiencing a very bad Sunday lunch at the hall a month or so earlier. But the afternoon tea was definitely a lot better with a good selection of food such as the usual ham, coronation chicken, egg and smoked salmon sandwiches, lovely scones and plenty of cream and jam to go with them, unlimited amounts of tea and very tasty cakes as well as a sorbet in an egg cup. No complaints and definitely brought my expectations back up after the Sunday lunch the month before. I've had afternoon tea at the hall a few times before so defiantly worth a try. Thanks

In early February my daughter took my wife and I out for afternoon tea at Wynyard Hall's new T rooms which is attached to the new rose gardens...all new very pleasant eating area and lovely view of rose gardens, ideal place in summer with flowers in full bloom. Food excellent. You pass through a 'shop' on the way into the restaurant which contained some lovely gift ideas along with 'sample' food items to try.

Wow! What a fab afternoon tea, great value for money. Having a choice of about 12 different teas set this apart from other places I have been.The food was gorgeous. Everything was so light and tasty - amazing! The novelty boiled eggs were a real treat. We will definitely be making this our local place for afternoon tea from now on.Setting was also beautiful and the staff friendly and attentive. Could not fault this at allThank you

We had visited here before and decided to go again as it had been quite nice. I am a none meat eater and told staff this when i made the booking over the phone. I again reiterate this when ordering our afternoon tea to the waitress. I was slightly disappointed to get cheese and tomato in one sandwich and just tomato in another, surely a little bit more imagination is required here.Apart from this everything else was nice and we thoroughly enjoyed our afternoon.

Lovely location and beautifully fitted out the new café cannot be faulted. However staff at the food counter were slow and poorly informed about their menu. Food was expensive and disappointing, Insufficient filling in the sandwiches, quiche pastry was like cardboard,( with a soggy bottom) and pickles in salad were so strong as to be inedible. In dire need of a good manager

This is a return visit and was a bit disappointed On a positive note they now serve tea as opposed to tea bags which is good.The setting is beautiful and that in itself is worth a visit Previously the gentlemens afternoon tea was fantastic it included a fish pie served in a copper frying pan ; a touch of the extraordinary...pity it wasn't available A few pointers ;If three people are having different flavoured tea then each teapot requires a separate tea strainer ; seems common sense however the waitress didn't seem to understand that.The eggs are not free range ; surprising in this day and ageThe gentlemans afternoon tea includes whisky but we had to ask for it to brought after being there 2 hoursAgain service let them down I had to stand up and ask at reception for someone to take our order Chasing tea / chasing extra hot water twice We were in the dining room rather than the library and it didn't have the same feelI would return just to check if it had improved ...it may have been because it was a Saturday too.

Would highly recommend for an afternoon treat, a wonderful selection of sandwiches and tasty pastries. A little expensive but well worth the treat. Location beautiful and staff helpful and friendly.

Spent a lovely afternoon at Wynyard Hall, the location is stunning and the waitress was very attentive, although paying the bill at the end of the visit took some time. The food was delicious but it was very disappointing that the same choices were served in October 2015 as we first tasted in April 201, but. it is still well worth a visit . Alcoholic drinks are expensive

Had a wonderful cream tea at Wynyard Hall - 2 warm delicious scones, pots of jam, clotted cream and fresh strawberries - served beautifully on a slate plate. Pots of tea and coffee and hot water and the service was second to none. All for £9.95. Well done Wynyard.

Had coffee in this newly opened cafe. Very nice decor. The food looked inviting although it was late in the afternoon when we visited.The Marquee in the grounds would provide a beautiful venue for weddings, anniversaries, parties etc. this is not a tented marquee, but a building.The cafe and farm shop also sell specialist foods and preserves in addition to books and the usual items found for sale at garden centres.

Extremely grand country house visited by the Duke of Wellington,Edward the seventh,Queen Alexandra amongst others over the years.Breathtaking Hall and rooms.I noticed an oil painting of Czar of Russia apparently a good friend of a previous aristocratic owner.Delightful terrace overlooking large landscaped lake.One gets the feeling that perhaps one shouldn't be here until put at ease down to earth friendly North East Staff.

Came to try afternoon tea with friends as a special treat having eaten here before and enjoyed it. Wynyard hall itself is beautiful, the room and ambience were lovely and the homemade scones were delicious. However I would have been happy to have just had the scones. The rest of the afternoon tea was average. I'm particularly disappointed that they had not made more of an effort for vegetarians. I had informed them on booking that I did not eat meat and was given an egg, cucumber, a tomato, and a tomato and lettuce sandwich. Unbelievable that for that price they can't even put on a cheese sandwich! Service was also lacking, we had to walk back to the reception to ask for more milk/tea on more than one occasion. Would not return for the afternoon tea again.

Called in on our way back from Harrogate , zoo visit the new rose garden which was beautiful, we decided to have tea at the hall rather than in the new visitor centre. A lovely day with gorgeous tea, lots of sweet things though, so perhaps a few more savoury would create a better balance, scones to die for, and helpful staff provided a cake box for the ones that got away

Went for afternoon tea with a couple of friends and we had a lovely afternoon. There was lots of sweet treats, the best was the 'egg' dessert which we saved until the end. Could have done with some more savoury items before the sugar rush! We are planning on going back soon to the Walled Gardens and cafe. Beautiful surroundings, excellent service too.

Tea here is best ordered in advance. Variety of types of afternoon tea and served in library with lots of character in this country house setting. Good choice of sweet and savoury and ask for a box if you want to take the rest home with you

We have just returned from a really enjoyable afternoon tea at Wynyard, which again was excellent. The sandwiches where very nice, however we maybe could have done with a few more, and the sweet items where also very nice. Would definitely return.

Had a very nice afternoon tea in beautiful surroundings, the drive to the hall itself is worth the trip. Hidden away in Teesside is this fantastic building and grounds, in which you can enjoy a reasonably priced slice of British tradition. We were served in a grandly furnished room overlooking a lake, by welcoming staff. Afternoon tea starts at a shade under £20, which includes (small) sandwiches and delicious cakes, with a choice of various blends of tea, and coffee. The highlight were the scones, just about perfect, but I was slightly disappointed by the amount of sandwiches offered-however we both came away full. This is afternoon tea after all and not lunch or dinner. Very nice, thoroughly enjoyed it. If you want a treat yourself, or want to spoil someone else, then you can't really go wrong. It's worth the price just to visit and imagine yourself sat amongst Lady Mary and teh rest of the Downton gang