Adnams Cellar & Kitchen Cafe in Waveney

Really lovely cafe - and fantastic breakfasts. We intended to try a few different places in Southwold during our stay, but came here on our first morning and enjoyed it so much we came back here every day. The service was great and food was delicious.

It was a pleasant surprise to find this cafe at the back of the Adnam's store, with a large garden and plenty of outside tables, which are ideal on a sunny day. We were a family group of 6, and arrived a little too late for breakfast, although the staff were very accommodating in taking our orders for lunch ahead of time. It seems they were short of staff and appeared under pressure. But we sat outside in the sun, so the long wait was not too bad. Another customer ordering at the counter gave specific instructions on how she wanted her tea to be served, and when her instructions were not followed, this caused something of a stir (pun intended). However, it was soon resolved. The kind lady who I assume was in charge on the day later came out to apologise to us for the incident. She explained it was a time of peak demand, and stopped to chat and enquire about our visit, which certainly helped to redress our experience. The long wait for the food was actually worthwhile. Although the choice was limited, the rarebit was actually very good. In my view it more closely resembled a croque monsieur, with a filling of cheese and ham as well as grilled cheese on top. This was accompanied by Adnam's Deep Seas Belgian style ale, which was superb. This is a pleasant, relaxed venue, which is perfect for coffee and desserts or a quick snack. They have gluten free options, are happy to accommodate dogs in the garden, and there is also customer parking. What's not to like?

Several visits during our week in Southwold. The absolute best cheese scone in town and quality breakfast before heading home on our last day. Friendly staff; beware the seagulls if you sit outside

While the food is adequate (if your not hungry) the previous excellent selection has gone and it is so limited that it is better to go elsewhere now

We've been regulars here for years so we really looking forward to lunch here. Sadly, we were disappointed as it had changed significantly and not for the better. The sandwiches - always limited choice - were premade and wrapped and no longer come with crisps and salad, just a pointless sprig of dill. Portions were reduced but prices, unsuprisingly, were not to reflect this. The quality of the food was at least decent though it should be for the price (c.£8 for a tuna sandwich, I believe).

A gem of a place just outside the brewery shop with a lovely courtyard (when the sun is out) ! Excellent service from friendly staff and great food. What's not to like!

A secluded place with outside seating in the heart of Southwold. An enticing range of food and very nice coffee. Cycle parking too - a bonus in this busy town. The seagulls can be a bit of a pest.

dear oh dear - met friends her for breakfast / coffee . left two of the party at the table outside while we waited and waited and waited for service : maybe someone could suggest that the order is taken along with the table number and then the order is brought to the table - would save a long queue which does not look good and would also save us having to wait nearly 20 minutes to be served. When you have limited time this is not an ideal way to spend it. Don't get me wrong the staff were lovely but there did not appear to be a system. Food was fine.

We had lunch at the Adnams café on my birthday, having worked our way up the high street without any luck at other venues. Service was polite and the food was very nice indeed; I had a jacket potato with tuna and cheese and my wife had a roasted vegetable panini. The only downside was that there was no pulled pork, which we had both ordered at first, but these things happen.

Amazing as ever and busy. Felt very sorry for front counter staff. Two young ladies doing till, taking orders, making drinks which some of require time to prepare, serving cakes, with another one clearing tables which were extremely cluttered. All working very hard to keep system going. Definitely looked like understaffed and those 3 ladies doing job of at least 5 people. Couple of customers complaining and servers very apologetic. Maybe those above need to re evaluate the rota and work system and appreciate their staff

We called in for a drink before catching bus back to Norwich. Service was excellent. Our chosen wine was not available but we were offered a choice of replacements with no problem or extra cost. Really impressed with customer service. Wine very reasonably priced and deliciously chilled. Will be back.

We go to Southwold quite a few times a year, but always go December 27th ( Wedding Anniversary) decided to go to Addams cafe today for Lunch, there was 10 of us, ordered got drinks but had to wait for Lunch not a problem as it was lovely to catch up with family, hot drinks were very nice, ordered lunch and whilst ordering the lady on the till asked if we are local I explained it was my wedding Anniversary, the lunch arrive great portions and lovely presentation they also brought over a slice of cake with 2 forks for myself and my Husband and wished us Happy Anniversary it was a lovely touch and great customer service, Thank you

We went here a few times for drinks and food, and enjoyed sitting both inside and outside for coffee, pastries and cakes and various time. Always good.

Beautiful day in Southwold, enjoyed a lovely glass of wine or two in the cafe courtyard. Brilliant customer service from Rowan was the icing on the cake!

We went here for breakfast as it got such good reviews only to be told that they no longer serve breakfast during the week. Two coffees, a bacon bap and a pastry. Neither coffee was drunk as they were so disgusting and the bap was dry and the bacon only warm. And only 15 quid ........... don't waste your money there are far better places to go in Southwold.

Stopped for a light bite during a day trip to Southwold. The cafe was lovely and clean and staff friendly (member of staff even offered to take a group photo for us). The cheese & tomato scones were delicious but wish the butter hadn't been so hard as it was near impossible to spread. However, overall a great pit stop.

Had breakfast before thought we would try the lunches excellent service excellent food keep it up be back soon

After looking round Southwold we decided on the cafe for lunch. There was a good choice and of different lunch items which made a refreshing change. We chose a bagel each. My husband had pastrami and gherkin and I had stilton, bacon and onion chutney. We also shared a sausage roll which was very tasty. The drinks choice was varied too. Polite, friendly and efficient service. We enjoyed our lunch here and would recommend it.

The place is very average when you consider who owns and runs the place. Prices were a little on the high side. Variety was not fantastic.

Wow! Have been going here for coffee for years,never breakfast as the timing was generally wrong,so we made the effort today, and it was just brilliant, as always the staff were nice, but the breakfast almost left me speechless in both quantity and quality, cook to order none of this old warmer draw rubbish You would need to arrive very hungry to finish the standard breakfast, being a glutton I managed it, maybe the small one next time!! Other less gluttonous dishes are available. The coffee is pretty good as well, If you don’t visit you wlll regret it.

Lunch - Asked whether they did sandwiches- they do (not obvious on menu card). Comes with “Well” dressed salad & crisps.

Came in for hot choc as I have done for years but this time it was awful,sent it back for another but the same so back it went again. They then explained they had recently changed their choc provider to Harris and James and have had many complaints about it being bitter and tasting burnt, this needs to change back to how it was before. I won’t be coming back until it has.

Wow so glad we found this cafe at the end of the High St in Southwold. A lovely well laid out shop with so many tempting goodies to buy and then walk through to the cafe with tasty yummy cakes to try. Totally recommend the shortbread and the blueberry muffins.

We are share holders, so this is quite worrying. We purchased some wine and glasses from 2 lovely ladies on the till in the Adnams shop, decided to go to the cafe for a coffee and snack Cafe was deserted except for a couple sat having a drink We looked at the cakes and savoury snacks and decided on what we would like, a young lady was making a coffee ( perhaps for herself) we were ignored. 2 members of staff came out of the kitchen laughing with each other, my husband tried to attract their attention by saying “excuse me”they both just walked off. I said let’s go somewhere else, my husband then asked the lady making the coffee for some service, she looked him up and down and said “I’ll be with you in a minute” Just unbelievable- no customer service, plain rude - obviously no training on how to serve the public. We left and went to another cafe. As I said we are share holders, this isn’t going to improve my shares if this is how they treat the public CAN MANAGEMENT RESPOND PLEASE

We dropped into the shop after a brewery tour, huge selection of Adnams beers and spirits and imported wines. Stayed for lunch in the cafe which offers sandwiches and light snacks

Not a great experience here today sadly. We are local to the area and have visited the cafe many many times over the year's, but probably not within the last year. We were really surprised at how downhill it has gone. Particularly rude member of...

Great food, service and attention to detail. Will definitely return on our next visit to Suffolk. The shop is good too for presents and also for a little treat to yourself.

Tasty food and decent prices but the service was exceptionally slow (even for Suffolk!) - a 40 minute wait for some rarebit is a bit much

Absolutely 5* place to visit, food drink and service were excellent for both breakfast and lunch. All the staff were great especially the lady with South African (sorry if this is incorrect) accent she was amazing and made us feel welcome every single time we...

Not the cheapest place to eat, but every mouthful was super tasty. The home made hummous was rich creamy and garlicy! The rarebit was mouth burning hot and gorgeous, and liquid refreshment, well nowhere better to have a pint of Ghost Ship. Sat outside in...

Very busy and a wait for a table sat quiet close to others but it is a cafe Food great service a bit slow but only 1 till in use Food was great

Poor service poor attitude from one member of staff rude tried to tell where to sit after waiting twenty five minutes for a coffee which in the end I didn't get. This member of staff also was unpleasant to the two much younger girls working...

After having some superb food with a good pot of tea, reasonably priced we ventured into the brewery shop and bought some goodies.

It was 2pm on a hot day we were hungry and decided to have a salad. After a recent disappointment at another restaurant in Southwold when we also looked for a nice and fresh salad. This time we chose Adnams and thank goodness we, what...

We visited Southwold for the first time and when looking for somewhere to park, asked a local about parking and she also mentioned the Adnams cafe for breakfast ....so we ventured that way! The breakfast was really nice and the children enjoyed sitting in the...

Came here for a spot of lunch and shared a Brewer’s Platter. Food was very good and service to match. There’s also a very well-stocked shop next door selling Adnams products.

Visited for lunch with my wife, son and partner and my elderly mother. Initially we were seated inside in a weird kind of copper tank that was claustrophobic and stank of vinegar. The other tables inside were unavailable as someone was repairing them. We moved...

Having been using the cafe for years, but recently the person greeting customers has shown her lack of customer service in how abrupt she is. So today i had enough and went elsewhere. Love the food but not her attitude. Apart from her, your younger...

Good service and an excellent big hearty breakfast with all the trimmings available. Very accommodating for young and old alike.

Great service- friendly & helpful! Tasty food and nice coffee. Dogs made welcome. Ginormous tasty scones and a good sausage roll!!

The coffee service here is consistently mediocre . Today it was particularly poor and very weak ( it was the colour of weak tea ). I took it back and asked for an extra shot . The assistant gave it to me and then charged...

Went with my 85 year old mum who lives locally as she hadn't been out for a few weeks. The waitress seated us but didn't tell us how to order so we waited a bit for table service which didn't come so I went to...

Fantastic lunch on a Saturday afternoon before a family walk alone the beach. We sat outside in the courtyard area at the back of the shop and the staff we quick to attend to us and explain the ordering system when we arrived. Drinks and...

Had a lovely gluten free lunch here with lots of choice listed on the menu despite it only having a small menu. Food was lovely and tasty. Hot chocolate very nice also.

We stopped in by chance, there's a lot of choice in Southwold. Really good rarebit, generous salad. My other half had the afternoon tea (coffee). Good choices, good food good portns. Impressed and we all be back. The only downside? Don't sit under a tree,...

We had a lovely meal here last week. It was very covid safe and the food was first class, albeit that we stuck to sandwiches. As you would expect, the beer was great. A really pleasant afternoon.

The café is situated behind the main Adnams shop in a quiet courtyard. We had to wait a few minutes for a table, but it was definitely worth it! The food was absolutely superb and beautifully fresh; the dressed crab was the best I have...

Hostile staff.Lady ...seemingly in charge of chaotic queuing for outside staff ,was rude and aggressive . She Was obviously enjoying the power she had in allocating seats .So offensive we left the place as did others in the short queue both behind and in front...

Visited here for lunch and the venue was okay and located behind the shop. Okay service and, although the afternoon tea was greatly priced at £9, the food was just okay too.

We joined a queue in the sunshine and quickly made it to the front where the lady apologised for not having outdoor seating available. It was so warm we wanted inside seating anyway and this was provided. Friendly service and reasonably priced food. COVID safe...

My Wife visited the store and decided to have a coffee and an eg roll. Being observant of the current situation she wore a mask on entry and when ordering. Her order came out incorrectly as an egg and bacon roll, whereas she ordered just...

We are regular visitors to Southwold and always enjoy an Adnams cooked breakfast. Today we rushed to get there for the 1hr breakfast window, queuing in the rain to do so…and what a disappointment. The cooked breakfast has been removed from the menu… I’d ask...

was told they did a fantastic breakfast, but on the day we went it was breakfast rolls and over priced for what you got, but it was tasty clean pleasent, and busy

Was served by a women with South African accent who never offered a menu my wife asked for scone with cream and jam didn't get cream i ask for a sausage roll which was served cold not even a offer of it being warm up...

So unfortunately we must have had our invisible suits on the day we visited Southwold. We arrived just before 12 and a table was available. We were told by a very friendly waitress I will bring the menu over to you. Half an hour later...

We visited on a cold, wet day. The waitress invited us inside very quickly, we needed to wait whilst a table was cleaned (which was done in a jiffy), but really appreciated being inside and out of the bad weather so quickly. The staff were...

We visited on a very hot day last week , queued for only a few mins , there was a very nice lady who seemed to be doing everything, wiping the tables , clearing the tables , seating everyone and taking the orders ! She...

I really wasn’t expecting such a delicious meal and venue excellent food great location super friendly efficient staff. Best scone for a long time top quality seafood very welcoming to puppy and fussy teens. Will definitely return thanks guys and girls

Fantastic service and excellent hygiene protocols for Covid-19. The food and drinks were superb and very reasonably priced. There will be a wait for a table at busy times (we waited for 25-mins) but it is 100% worth it.

We’ve been here before, and enjoyed the service, the food and the location. I now feel bad for not reviewing then, when things went right, because they really did not go right this time. Queued up outside from 10.45, shown to table just after 11.00....

My mother and I came here for breakfast once before and we both thought the ‘all day breakfast’ was great value for money but the service was a bit slow. This time we went hoping to get the same thing after a morning of hard...

Visited twice during our four day stay in Southwold: first to get hot chocolates to warm up after walking back from Walberswick (hint: if you're asked if you want "all the trimmings", have all the trimmings!), and second to have our traditional final-day-breakfast before heading...

Visiting Southwold in Covid times it quickly became obvious we had made a mistake thinking we could get an ad hoc lunch. A number of places were closed and others required you had pre-booked. Luckily the Adnams cafe came to our rescue and we enjoyed...

Where to start... order 4 drinhs and 3 dishes Brought drinks quite quickly but forgot 2 of them. After 5 minutes trying to call anyember of staff we have decided to do direct to the kitchen to ask for the missing drinks. Then we watch...

Visited today for lunch. Was given a table outside . Waited almost 20 mins to be given a menu so finally we went inside and asked for one. Then waited a further ten mins and still nobody even bothered to ask us what drink we...

Friendly staff, nothing was too much trouble & Covid safe. Good value, tasty breakfast roll and hot latte. Will return. Need a sign saying cafe at rear as most queuing at shop front.

We came here on our last day of our holiday and had an excellent breakfast. Despite it only being it's second day of business since the easing of restrictions the staff were extremely nice and polite, we were greeted by an excellent front of house....

Lovely setting for a cafe and great seating but a rather scroogy ploughman’s which was a bit sad. Maybe got them on a bad day

Had a fantastic lunch experience at this well run cafe in Southwold. Catered for my daughters needs, the service was great and the food was very good indeed

We visited this cafe 3 times during our stay in Southwold, twice for morning coffee, once for breakfast. Every time the Covid requirements were complied with, the staff were all friendly and helpful, and the food and drinks were freshly prepared and hot.

Visited today hand sanistiser on arrival and covid safe queuing system in place. Taken to clean available table promptly by polite member of staff ordered decaf tea and toast basket which was very nicely presented and reasonably priced. Cafe was clean and tidy with all staff constantly cleaning tables before each new customer. Seats available outside as well if requested on a dry day like today. Appears to be a popular choice with both visitors and locals def reccomend cakes look delicious and good enough to be on great British bake off

Enjoyed a lunchtime stop for Bagels. Outside seating all very well organised and COVID compliant. Freshly prepared and tasty bagels and mocha cake. Friendly and helpful staff. Support them if you are in the area.

A busy Bank Holiday weekend and COVID restrictions, so expectations were not high, but we were lucky to get an outside table without having to wait and were served with efficiency and charm.The outside courtyard is very pretty and would be lovely in the sunshine. Luckily, after our long walk, we were dressed and prepared for the coolness of the afternoon and looking forward to warming food too. Sadly they were down to their last jacket potato and so bagels or soup were the remaining options. All very delicious and very large portions.I've had better meals, but it hit the spot for what was needed at the time!

Visited the Adnams Cafe in Southwold, expecting the great quality and service experienced at several Adnams pubs. However, the experience was farcical, with people allowed to que jump, short tempered staff, extremes of covid protection (none and ott ),a simple order that was delivery incorrectly twice! Perhaps Adnams could put a pub manager in charge for a few monthes to lick it into shape.

After queuing for sometime at 11.30h not breakfast not longer served and lunch not ready yet. Disappointing, had the drinks already ordered and left. Drinks with no sugar provided.

Fantastic service, fantastic food and we were so impressed by the measures that have been put in place to ensure the experience feels COVID safe ! Excellent hygiene standards were evident and staff all adhered to the additional measures in place. All done discreetly and without taking away from the enjoyment of having a sociable and excellent dining experience. Well done Adams !! Also enjoyed a visit to the shop which felt equally well thought out to give everyone an enjoyable shopping experience whilst keeping safe.

Queued for 20 minutes for a table which was fine, but started to notice tables were becoming available but not being cleared. Shown to a table which was still cluttered with plates, these were eventually cleared but no sanitisation of the table, was told order will be taken but a colleague. 20 minutes later still no order taken other tables were seated and orders taken, I approached a waiter and explained the situation, his comment was who told you to sit there, intimating I had just sat down, no apologies. It appears that there are not enough staff only saw 2 in total, what is the point of not employing enough staff to cope with demand, we left feeling very disappointed!1

Distancing was really well managed and felt very safe. Everywhere was very clean. Options were good and my youngest loved her brownie. Sadly the gluten free cakes were not defrosted when we arrived at about 10:45, this made me laugh- I did not mind. I had gluten free toast and diary free spread which was super tasty. Would def come back for breakfast again

Lovely lunch. Nice to see Adnams is doing “eat out to help out”. Proper sit down service if a little slow but very safe.

Had a few morning visits while we were in Southwold. Friendly service with the new face masks and hygiene standards being correctly adhered to. Drinks and food were all excellent and they are part of the eat out to help out scheme so Monday to Wednesday is even better value than usual.

Disappointed to need to queue as only a small quantity of customers are allowed in the shop at one time. So much for the masks getting us back to normal. Nice products as you would expect for premium prices.

Good menu with lots of choice. The portion was very generous - the size of the Isle of Wight!!!! Delicious, good value, freshly made, and great value..

Popped in for a coffee when visiting the Adnams Brewery Gift Shop. Lovely coffee and pleasant service. Two copper lined brewing Mash Tuns had been turned into alcove seating which were unusual and comfortable. This seemed to be a haunt of locals and visitors alike. Food, drinks and beer on tap. Well worth a visit.

Always a nice place for coffee, inside in cold weather and the courtyard is pleasant when it’s warm enough to sit outside. The staff are very friendly, good coffee selection and a varied cake and pastries to choose from.

We popped in for light lunch at about 1.45. Staff very pleasant. Tables cleared and cleaned quickly from previous customers. Unfortunately, the baked potatoes with various fillings were not available, so we opted for the pea and ham soup. - the soup was just ok, not particularly hot. The accompanying bread was not too brilliant either! We had thought that we might also have a sandwich but they were also in short supply.We were amazed by the presence of 8 or 9 dogs in the cafe - a surprise in an establishment selling food and not being a dog lover!We won’t be returning!

We visit Adnams cafe regularly as we only live a few miles away and it was lovely to see things were much more festive this year, table arrangements, hanging branches on some of the pillars and a beautiful, huge Advent ring on the end of the counter. All made of real conifer greenery, simple wooden ornaments, dried orange slices & berries. Giving a lovely Christmassy feel, (& smell!). On enquiry these had been lovingly made by Claudia, so thank you to her and those we gave her the time to create them. Oh, the food and coffee/tea are good too!Will we go back? - Of course!

Very popular cafe. Stopped for a latte whilst browsing the Adnams Shop. Not disappointed. Lovely, friendly staff. Great coffee. Many people eating breakfast. Dogs allowed in cafe. Toilets very clean.

Good cup of tea and sandwiches very good. Usual range of snack food. Not sure there would always be enough seating available although in good weather plenty of outside seating.

I had a lovely sausage roll here. One of the best I have had. Not greasy, plenty of filling and not too flaky. I also had a giant fruit scone with butter and strawberry jam. This was washed down with a delicious mug of hot chocolate. Great service and lovely atmosphere.

At the rear of the Addams brewery shop is this cafe which serves a selection of food and drink.Service was not very quick or organised but the lady who served us was pleasant and helpful.Unusual features linking it with the brewery - we sat on metal kegs (with cushions) and within a refashioned copper mash tun!Like so many other places in Southwold, it’s overpriced, but I guess the experience makes up for it.

Great coffee. Service a little slow but friendly. A little on the pricey side but pleasant. The soup was nice but not really worth the price compared to other options along the high street.

Had lunch here. This part of a larger complex selling touristy items including Adnams brewery and distillery products. Impressively much of this offering was from local suppliers. Good atmosphere and staff attentive and smiley.We both ordered salad and they were served promptly, very well presented, substantial, tasty and great value. Recommended.

Lunch time visit to Southwold. Adnams cafe and shop always worth a visit. Dog friendly cafe. This time chose the pulled pork nachos, huge portion more than enough for two.

Pleasant and unusual place but service was good and coffee and cake was nice .You can sit there nice and comfy while deciding what beer to buy.

great coffee and cake lovely sausage rolls but my god they are so slow there seems to be enough staff so I don't know where the problem lays but they really need to speed up

Always busy so you may have to wait and grab a table when you can. Been for coffee and cake - their Carrot Cake is to die for. Would love the recipe, but then I would have to kill everyone that I shared the recipe with. Consistently good, can get a bit hectic, but thats due to its popularity, long may it continue.

Many years since our last visit but staff , choice and, quality of lunch time snacks as good as ever. Home made soup and, a well filled salmon sandwich followied by a visit to an Aladin,s Cave of Adnams brands, brought back memories of many happy holidays spent in Suffolk.

Had chocolate brownies which contained great chunks of plain chocolate and very rich but dry-ish cake. Perhaps they had been sitting there too long. Gin -infused sponge was a bit stodgy too. Quite expensive for a self-service cafe.

Went into the cafe and bought a coke and a Ghost Ship 0.5%. Paid and went outside and noticed the bottle had been not been opened because the lady at the ri was showing the bottle to a trainee on the till. I went back to the counter and asked for it to be opened to be stared at by a young gentleman stood next to the person I purchased it from "have you paid" he asked. Yes I responded holding back a comment along the lines of no I usually ask people to open beers that I have not paid for. Despite being from the fridge area it was warm and unpleasant. Disappointed. I understand the question but that should have been to his colleague. Customer service training required

We had a coffee and a very large scone. Both were excellent delivered to our table with friendly service. The food was excellent and reasonably priced. The outside area had a lovely atmosphere non smoking or vaping and even had a doggy drinking station.