Activity Centre Cafe in New Forest

This pub restaurant has clearly fallen off the interest list of Greene King chain. My friends, partner and I have been here before for my birthday with no complaints. This time was the last visit there. Ten chairs need upholstering, a water leak in the bar roof contravening not only health & safety laws, food hygiene laws. Staff are showing signs of being demoralised presumably by higher management. I had to remind staff we had ordered starters; and my main looked over cooked with out any salad garnish (a couple of baby tomatoes at least?) that I usually expect from a hungry Horse venue. I spoke to a work colleague who had a similar experience; he hasn’t lodged a complaint or review yet. The Vine In —> Fix it or sell it?! Dreadful experience.

I live locally so have visited before, taking various friends and family as the setting is so pretty and the walk from Beaulieu a pleasant way to work up an appetite. I've never found the pub at the Master Builders to be anything other than expensive, sometimes grubby, with a very limited menu and overall a not very customer focussed experience, but I've never got round to reviewing before. And always hoped it might improve! But enough is enough.....today we ordered the tomato bruschetta , which, for 10 quid, one might have thought would be a teensy bit more interesting than a chopped tomato on a piece of dried toast. ONE piece of toast...an uninspired tomato...no hint of the promised balsamic dressing that I could discern..no apparent olive oil rubbed into toast. Awful. Eat here if you are on a diet and want to feel ripped off. Better to take a picnic and sit on the tables down by the river. This pub leaves a sour taste and treats customers like idiots.

Made a special visit to come here, was not worth it! Dirty and empty shelves! No bread and cakes as advertised! I wouldn’t exactly call two picnic benches a cafe especially being along side pet food! Do not be fooled by the photos!

Great meal, great service, will come again

Once again a very warm welcome from staf and locals