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3.0

Based on 83 opinions finded in 1 websites

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Nº 551 in 603 in New Forest

Nº 123 of 128 Other cuisines in New Forest

CUSTOMERS TALK ABOUT DISHES WITH..cheesefish
Score
OpinionsNoteTripAdvisor833.0

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I would give this tea room a zero, i asked for gluten free options, none offered ever, i asked for a can of lemonade i had just done a 7 mile walk with friends, i was refused as they only my offer a cream tea minimun spend £4.80. My friends ordered a cream tea each i asked for my lemonade to go on there order, the lady RUDELY said no can't do that either. So i sat thirsty and hungry while my friends ate there cream tea. I will never go back there, neither will my friends, why i could not have a can of lemonade is beyond me, do they not want customers?

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Love the Christmas decorations they have up, quick budget friendly food and helpful team

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I live locally so have visited before, taking various friends and family as the setting is so pretty and the walk from Beaulieu a pleasant way to work up an appetite. I've never found the pub at the Master Builders to be anything other than expensive, sometimes grubby, with a very limited menu and overall a not very customer focussed experience, but I've never got round to reviewing before. And always hoped it might improve! But enough is enough.....today we ordered the tomato bruschetta , which, for 10 quid, one might have thought would be a teensy bit more interesting than a chopped tomato on a piece of dried toast. ONE piece of toast...an uninspired tomato...no hint of the promised balsamic dressing that I could discern..no apparent olive oil rubbed into toast. Awful. Eat here if you are on a diet and want to feel ripped off. Better to take a picnic and sit on the tables down by the river. This pub leaves a sour taste and treats customers like idiots.

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Made a special visit to come here, was not worth it! Dirty and empty shelves! No bread and cakes as advertised! I wouldn’t exactly call two picnic benches a cafe especially being along side pet food! Do not be fooled by the photos!

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I'd rang in the week before the Saturday (19th Oct) lunchtime, and pre-booked a table for our party of 13, and I said we needed 2 high-chairs. (How nice it was to ring and book a table verbally, instead of booking on-line.) On the day, we arrived to find 3 tables pushed together for us, and all was good, though no high-chairs, which the staff member got sorted fast. We arrived in a bit of a disjointed way (an initial 5, then a 3, then a 5), but this caused no problem, and we had drinks on tab. Our meal experience was really very good, with good attention by all staff (at bar and at table). The food (we had main and dessert) came in good time, and it was delicious. All in our party thought their main course was excellent, being really flavoursome. I had the cottage pie, it was delightful, as was my partner's pork rump steak. Yes, prices were a couple of pounds more per plate for mains, but definitely worth it. At no time were we hurried along, or unduly hassled, and we ended up spending much of a great Saturday afternoon there. Our 7yo in the party enjoyed the wooden play apparatus outside, and I loved the Exmoor ales! Lastly, how refreshing to have no service charge automatically added, and allow customers to decide. We'd never eaten there before, but we will again!