Acres Down Farm Shop in New Forest

Revised review! This place has come so far since last summer, when I gave it three stars for decent burger but total lack of service and really really slow kitchen. Today I had the same Burger (still good) and it came within a few minutes and was piping hot. The young staff were so friendly and helpful and came round several times to check if I needed anything and whether everything was okay. There is zero descriptive information on the food if you order through the QR code lol, so: The burger is massive, in a nicely toasted brioche bun with a good thick slice of tomato and a nice sweet relish. Chips are good too. I didn’t even have to ask for mayo, she brought it with the food. A good pitstop before a hike through the forest to Roundhill campsite, (where there is no food).

Honestly the worst fish and chips ever had, got 2 oap meals, 3 tiny pieces of fish in thick greasy batter, and barely no fish in it. Don't know how old the chips were and how many times they had been rewarmed, avoid at all costs!! Shame can't rate zero stars!

Visited this pub for a 2nd day in a row, just for drinks - beer and wine. Nice pub, sat outside overlooking a public garden, watching the world go by. We’d noticed on their website ‘Happy Hour’ for cocktails between 5-7pm and 11pm-midnight. We opted for a dark & stormy before dinner. When my husband came back, he said the guy behind the bar was bringing the drinks and I asked how much, £17, which I thought sounded expensive. When I looked at website again, it said £10 for 2 the same. When the guy bought our drinks out (looked like he might be the Manager), we remarked on the price and he said ‘oh, we haven’t done that deal for a while now’. When I told him it was on their website, he questioned whether I had looked at the right pub (see photo attached). I said if we’d known, we certainly wouldn’t have spent £17 on 2 drinks. His response ‘I’ll see you right’. We never saw him again…….both of us went into the pub separately and he had conveniently disappeared!! Poor show and shoddy customer service. We’re still here for another night but you won’t be seeing us again….and by the way, it’s still on your website and I’ve since noticed that our drink was not premium on the menu and should have been £15, so we were overcharged on 2 counts!!

We always enjoy our visit here. The food is good. The ambience is good. The service is good.

Food was ok but overpriced. Service was incredibly slow. Food took about an hour to arrive, on a Sunday with really not many people there. Nice place though.