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3.0

Based on 33 opinions finded in 1 websites

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Nº 293 in 339 in Tonbridge and Malling

Nº 27 of 27 Indian in Tonbridge and Malling

CUSTOMERS TALK ABOUT DISHES WITH..chickenonion
Score
OpinionsNoteTripAdvisor333.0

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Don't normally have Indian but thought I would give A La Carte Spice in Snodland a try as heard good things about it and I can honestly say the food was lovely and will definitely be ordering again.

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anneandian02 . 2024-09-02

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Had dinner deliver was very hot and a quick service on Saturday night very nice thank you driver was snappy man and polite

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Diane M . 2024-01-31

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On occasion, the food has been better than "good," and when this happened, I always 'phoned the establishment to speak to the manager and compliment the chef. On two occasions, the whole order was inedible - oily and salty to a point of being repellent. I called to complain and was told that I would be compensated on my next order. The experiences of horrible food had been so awful that I didn't order for months. I ordered last weekend and found the food to be completely inedible again. Salty, oily and overcooked. Having spent £45.00 on orders, which went in the bin (even the dog refused it), I have decided NEVER AGAIN. Unless and until I can be assured that the errant chef has been replaced or retrained, I shall buy from The Agra Tandoori. Marginally more expensive but enjoyable food about which I have never had cause for complaint.

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Peter M . 2023-05-22

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Despite 2 phone calls, and being reassured the driver was on their way, we are still waiting for our food ordered at 6pm . It’s now 8.26pm and we are still waiting … so disappointed. Sue

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Sue N . 2023-01-20

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Was really excited to sit down and experience the taste of A La Carte spice in snodland, with it being our first time ordering with this takeaway firm. Unfortunately our excitement and expectations were meet with huge disappointment. The food is over powering salty with an over powering taste of tomato puree. We could not taste anything else. Our family spent £50 and we could not eat it. What should have been an enjoyable family time eating together was ruined. No one could eat the food. Over priced and food not safe for consumption! My family now have to source something else to eat. We will not use this place ever again!! The left picture was what my partner left. Our family could only manage a handful of mouthfuls and couldn't do any more such waste! I've never done reviews before but this place should not be able to serve food like this especially with the high amount of salt used. You could not taste anything else. Should come with a health warning!

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Kathryn S . 2022-03-10

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I use this takeaway on a regular basis ....99% they are on time but sometimes they may be a bit late due to traffic etc etc....but I dont mind because the portions you get are rather large....all in all I find this is best Indian around.....Well done A La Carte

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S492XUsueb . 2021-12-10

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Staying at Cuxton checking takeaway menus in our daughters. Came across A La Carte Spice,looked at menu and saw Garlic Mashed Potato and loving mash I automatically went for that oh dear, see comments below.food ordered was. 1 x Chicken Tikka Biriyani nice pieces of meat loose rice spicy tasty basic veg curry. 1 x Vegetable Basket starter vegetable samosa looked full but when opened half full casing was dry and crunchy not crispy. 1 x Mango Chutney nice aand tasty with lumps of mango in. 2 x Mint Sauce as expected not a better one 1 x Garlic Mashed Potato with excitement took lid off then disappointment set in looked like skin on small potatoes and pepper& onion mix topped with garlic mayo sauce, tasted the potatoes yuk straight in the bin, that will teach me to check first by phoning. 1 x Mixed Vegetable Curry bit better veg wise than the free one with the Biriyani same taste. 1 x Kurma King Prawns best dish of the meal nice soft king prawn pieces tasty creamy sauce, ate it like soup in the end. 1 x Plain Papadoms normal dry Papadoms Spanish texture. Some good some not so average phone call of another time.

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SMB169 . 2021-07-05

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First time ever eating here ordered a takeaway food is oily as hell tastes all the same batter on parole soggy found a hair the place is awful and that's an understatement

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L4605CDsarahh . 2020-12-04

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I had a takeaway from here and it was lovely. I was a bit worried about Indian takeaway in Snodland due to low hygiene ratings. But this place score 4 out 5 so we tried it. I think it's the best rated one. I can honestly say we loved it. Delivery service was fast and food was hot. Will definitely be using ago soon and hope to have a repeat of great service and great food. 5 Star

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holidayfamilyKent . 2020-03-05

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Food oily, small portions same dish looks and tastes different every time. Extortionate price for the small pot of onion salad.

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Sue B . 2019-12-17

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Firstly, these low rated comments must be completely false, somebody is ‘trying’ to damage a FANTASTIC BUSINESS! This is the one and only greatest take away in a wide area and we are lucky to have it in Snodland. We as a family, are critical about the taste of indian food and the service we receive. The business owner takes much pride in what he provides and this is the BEST take away in miles and beats all of the restaurants in the local area too. The food is true authentic Indian food, marinaded (unlike so many who can’t be bothered and who cut corners, they take no pride it what they are making and just want the cash!). We like to taste the flavours and spices and without this process you will not get the true authentic taste. We have been a customer for over 3 years and tried others whilst out but nothing comes near to beating this place. The quality of the meat is outstanding the sauce is full of flavour. Naan breads are a decent size and packed with fillings made in the clay oven as you would expect. All starters are of a decent quality too and poppadoms are always fresh and come with salad and sauces. All prices are very reasonable and you definitely receive value for money. Don’t waste your time or money with other restaurants/take always in the area this is most definitely the BEST! ⭐️⭐️⭐️⭐️⭐️

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RACHAELSAM123 . 2019-10-06

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The second takeaway we have had from here and it can't be faulted. The food looks and tastes really lovely and there is no shortage of it. Also the staff are really polite. Thank you Ala Carte Spice. We will be ordering again. They even delivered ours to Halling social club.

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Alison B . 2019-09-04

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From bumbling staff to stodgy undercooked onion baji's No salad or lemon with the onion baji's. And a service charge which I find off putting says it all!! Useless and should be shut down!

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Dnnm989 . 2019-08-08

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This used to be an outstanding take away but after this time I will not be returning. Meal was delivered without the nan bread - mistakes happen and it was delivered quickly after being pointed out. It was dry and had about 1inch square of ‘meat’ in which made me retch - most was left uneaten. The rice was congealed and in clumps. The lamb in the mixed grill had a very pungent coating & was super chewy, the chicken tasted odd and the one king prawn was black. Other dishes were OK - sag aloo & special garlic bhuna. Will not be ordering from them again.

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EmmaR623 . 2019-01-01

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Ok so......my family came to visit me at the weekend and instead of trying to cook for all the fussy eaters we decided to try one of the takeaways (as I am new to the area) we decided to get an Indian delivered to us. The man on the phone (sunny) was the politest man I have ever spoken to! As my family are more picky than I ever imagined I thought it was going to be a nightmare to order! I was wrong.....sunny greeted every dish change with enthusiasm (no green pod things no onions etc) and every dish that turned up was perfect! Don’t get me wrong it was a little later than quoted but they were extremely busy that night so don’t moan about timings as they are trying their best! But every piece of food that went into our mouths was an absolute delight!!! The naan breads were huge!!! The onion barjees were the best I have ever tasted and the rice was buttery and just perfect! The tikka chicken was moist and flavoursome and no where near dry!!! I ordered the house special of Railroad Lamb.........it was cooked as if I was royalty!!! My family absolutely loved it thank you so much! The delivery driver was so polite as well I will defo be ordering from here again every time!

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D1278XMbobs . 2018-09-22

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Have had some fantastic food from here but getting extremely fed up with the fact that there is always something missing from our order then it takes ages for them to deliver it. Not acceptable with the prices paid!!! And no compensation offered at all!

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charlotterV5551FB . 2018-07-13

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Was worried after reading other reviews about delivery time. We shouldn't have. Food arrived in 25 minutes, was piping hot and delicious. Highly recommend.

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ngreen52 . 2018-05-11

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Very nice food. Was all really hot. The only thing I didn't like was that all the salad had beetroot in it so it was all pink and just doesn't look very nice at all. Really good portions sizes.

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holliem806 . 2018-02-25

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I came here for a takeaway as my friend lives next door. They quoted 30 minutes, which I set my alarm to. Well, it was 64 minutes. Yes! I waited 34 minutes inside. My advice. Give a realistic timeline to collection.This is the third time now. Next time I’ll turn up 30 minutes after you say a time.

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LeoPeps . 2018-02-24

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Me and my partner ordered a meal from here (picked up) and have to say we both thought it was awful. Partners veggie korma had nigh on no vegetables in it whatsoever just a runny and bland sauce. Rice was also very wet and tasteless. My chicken madras was pants hard chicken n sauce again bland. Nan breads (big!) were ok as were the onion bhajis but thats it. Def wont be ordering from there again. And they plug the place saying award winners....for what? My partners cooks an awesome curry think we stick with hers :-)

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Kevin R . 2017-11-04

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Lovely food and great service wouldnt order from any one else food always hot and plenty would recommened x

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Nicola M . 2017-10-11

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Delicious food delivered hot and freshly cooked. The menu had various different meals to the usually expected Indian takeaway.

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YvonneSnodland_Kent . 2017-09-03

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I order take out from here at least once a week. Absolutely love their food. Staff are so friendly & always very helpful. Haven't found a better curry house yet. Food is amazing & i highly recommend it!!!

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Donna R . 2017-08-09

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We have been getting our takeaways from A La Carte Spice since it opened and we are very reluctant to go anywhere else even an actual restaurant. I refuse to pay restaurant prices for semi decent food when A La Carte Spice is such good value for money for such a high standard of food. In all of the time we have had the takeaways we have never had bad food, we may have had a little mix up with the order but this is always very quickly and politely rectified.

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Syretta78 . 2017-05-23

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Ordered a takeaway. Very slow service...it took much longer than the advised forty minute wait but when I eventually got the order the food was acceptable.

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fromKentDavid_Ruth . 2017-03-07

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I will keep this short and simple to save time, which ironically I have plenty of, through waiting for this order!Tried this place after they put a menu through our door and to be fair the food is quite tasty...However, the delivery times and service are a joke. They quote 50 minutes delivery on ordering but, on the 2 occasions we have ordered it's been 90 minutes or more!!You call them and it's the same story, we had problems, we've been let down, driver is lost blah blah blah.Do they offer to put it right either? No.Such a shame, as like I said, the food is surprisingly good.

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DJones84 . 2017-03-03

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I have always been delighted with food from here - delivered free within 5 miles according to their menu. Now they have decided some villages (actually within 5 miles) are outside and are charging an extra £2 - this is on top of the £3 extra they already charge for Monday banquets if they are home delivered. £5 extra for delivery of one meal is a big addition.

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hector032017 . 2017-02-18

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Good curry friendly staff they helped me choose a medium curry and it was tasty Did wait a little bit but it was worth the wait we had it delivered and the driver was chirpy

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Diane M . 2016-11-30

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I have been ordering from here for the past two years and I'm always satisfied with the dishes made. The staff are all very kind and friendly and the food is fantastic. The delivery is quick too which is great. If you are looking for a Indian takeaway with great quality curries and fine service, I would definitely recommend ordering from here as the dishes are amazing and very authentic!

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samkhan16 . 2016-11-29

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Ordered 2 chicken madras meals which turned up so salty they were inedible. I threw them in the bin and decided to send them an email as previous meals had been good and I thought I was just a mistake. They didn't respond so I won't return, had a fantastic meal from Larkfield tandoori this week

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garysnewing . 2016-11-25

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Nice food, but every time we order a delivery they blatantly lie and say it'll be an hour. We wait and we wait......tonight, 2 hours after we ordered we called to find out where our food was and the lady said it was 'just being packed'. It wasn't even with the driver. Appalling service, she didn't even assure us it would be with us in the next 10 minutes. It's now 2 1/2 hours and we've ordered from Kings Hill and are going to collect. This takeaway has had our last order!

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HonestJ56 . 2016-10-15

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Aaaargh! We used to use this takeaway, as the food was so good but we gave up after one too many failed deliveries. They'll quote you an hour or so, you ring after 2 hours, and the food never arrives.So we left it a couple of years and tried again tonight. Quoted 1hour. 2 hours later we're still waiting. I called, and it's "just being packed" apparently. Which, in my past experience, means "we haven't even started preparing it yet". I said OK, in that case it'll be here in 10 minutes then? "Well, I can't guarantee that". No, of course you can't, because you haven't cooked our food. Again. Again again. Goodbye, forever! How you stay in business, I will never understand.

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CAPP0 . 2016-10-15

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Ordered a takeaway and was told 45 minutes. After an hour I phoned and was immediately told the driver had left. I then asked them to get a message to the driver regarding finding my property as it has a sold notice outside. At this stage he said please wait and then passed me over to the driver! Unbelievable. The food then arrived some 20/25 minutes later.The driver was apologetic and obviously embarrassed. A real shame about the blatant lies as the food was really good.I e mailed the owners but no reply has been received.

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hclose999 . 2016-06-27

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