7 Surrey Street in Norwich

Lovely friendly staff home cooked food and lovely to see home made cakes rather than shop brought based in Norwich city centre so easy to get to there even on deliveroo and just eat

Very pleasant counter staff. Helpful and efficient. Waiting staff were friendly and served hot drinks to our table. Food was served quickly and it was hot and tasty, by the the chef himself. Overall it was a lovely brunch. My only niggle was the ‘foodie/fried’ smell on entering. I’ve taken a star off for that. I could smell it quite badly on my clothes after we’d left. Perhaps there could be better extraction put in place at some point. We will be back and will highly recommend ❤️

Very disappointing. Always came here when in Norwich. Haven’t been for a couple of years and what a change. Poor quality food (tinned tomato soup and a Sunblest type bap smeared with a scrape of margarine ugh!) Inedible, and together with a coffee cost over £8! Nothing looked very clean (including the pot the milk came in). Horrible. I ate 2 mouthfuls and left the rest. I didn’t bother complaining as I didn’t think there’d be any point. Went to find somewhere else for lunch. So disappointed to see what’s happened to what was my favourite little cafe in Norwich.

Sausages were cold and so was the beans and there didn't appear to be any butter on the toast But the tea was nice

Such a friendly cafe. Staff were a delight and breakfast was really good. They clearly knew their customers well

Great cafe close to bus station.scones are delicious and made fresh every day very reasonable prices and the staff are always friendly and helpful always seem busy which is always a good sign .

All the way from Devon to find the perfect breakfast in Norwich. Welcoming staff and pleasant environment. Thank you!

Expensive greasy food at expensive prices.cheap beans cheap bacon,greasy mushrooms greasy eggs.cheap thin bread.cheap surroundings.ideal for heart attack.left my meal on the plate.don’t waste your money here…charging the same prices as decent places in Norwich…it’s changed ownership recently.obviously for the worse…the ketchup sauce was watery…so pleased I wasted £19.00 never again.terrible experience made me feel sick the taste of cooking oil…I’ve eaten better food at a boot sale stall….

Think this must be the best kept secret in the city! Cannot believe how reasonable the prices are and the food is fantastic!

Not been here since Feb 22 and when we arrived we saw no familiar staff in the place, when we asked we were told that the previous owners had sold up. Ordered regular breakfast and coffee plus fried egg on toast. When the food arrived it was poorly presented, beans were warm, the 2 sausages looked like they had been previously reheated, just poor. After eating the food I went to the loo and was quick to get out, the toilet was not at all hygienic, a paper towel was left inside the dispenser that you could not manipulate to use. The actual floor area in the cafe was littered with dirt and had obviously had not been cleaned for a number of days. Compared to the food and hygiene standard of the previous owners the establishment had quickly deteriorated. Great shame, I know that the owners before were struggling with the Covid situation, along with constance road works and people in the surrounding area working from home, this along with what we were told horrendous business rent. I admire anyone for trying to get ahead by starting up a business, however there are some basic skills needed to become successful. Alas the people now running No7 have few skills down to the point of thanking you for your customer when you leave. Sadly we will not bother to enter No.7 again

We turned up today for breakfast and coffee and was greeted by a warm welcome lovely smiling ladies the coffee was hot and good strong coffee and the breakfast was amazing tasty and gorogues will defo be eating here again

Had some excellent baked potato's with chilli. Large portions with crispy salad. Really good atmosphere and service with a smile. No sooner had we sat at a table near the window our food had arrived. Will certainly make this cafe our place to go to next time we visit Norwich.

After some 14 moths since last eating here it was really nice to see the place open once again. Regarding the food and service standards all still remain very good, as always the breakfasts are nicely cooked and presented and the cleanliness of the place is very good. So back to some nice food in Norwich.

A sweet looking little cafe, just round the corner from the bus station enticed us in. We were greeted by a very sullen faced waitress, it seemed such an effort to speak to us. We opted for soup and a bacon bap. The portion of baguette served with the soup was the part cooked sort, which remained part cooked. It would have been nice if it had been finished off properly in the oven. The bap was OK and the bacon nicely cooked. We were very underwhelmed by our experience and will probably walk passed next time.

Like many first stop after drive and bus to city centre. Great place nice cakes and tea at reasonable prices. Came past latter and even on this side road very busy so lunch must be good too. Service OK but like another reviewer said it would be nice if the young lad serving could look like he wanted to be they and smile 😊 and interact with you but he was efficient.

Didnt look fantastic from outside, but got a nice surprise. There was good choice if breakfasts and well pleased with what I chose as bacon was well cooked. Staff were helpful although a bit one paced

Se sentía un poco hambriento de haber bajado de un autobús y haber pasado por este lugar. Pensé por qué no, probémoslo. Gran error. El café de un sábado por la mañana parecía estar dirigido por adolescentes hoscos que preferirían no estar allí. De todos modos continuó y pidió un café y un tocino, nada demasiado complicado, pagó y se sentó. El café llegó en un par de minutos, así que todo estaba bien, sentado allí bebiendo café y sin signos de bap bacon, después de diez minutos de haber terminado el café y de querer continuar con mi día, me preguntaron si había ordenado el bap, me dijeron que sí , preguntó cuánto tiempo sería, contó unos diez minutos. En ese punto se rindió y se fue. Si iba a tomar 25 minutos producir un tocino, al menos advierta a las personas cuando paguen. Luego tienes la opción de ir a otro lado o esperar. Personalmente, nunca volvería a molestarme y sugeriría que otros tampoco, a menos que tengan una o dos horas para fallecer.

Located near the bus station which is Perfect. Baguette breakfast was awesome and the staff are super helpful and friendly. Must say also the best hot chocolate tasted in a long while!!

Fuimos a desayunar. Uno ordena en el mostrador y paga al hacer el pedido. Personal amigable. No quería los frijoles y de inmediato se le ofreció otra opción.El café llegó en cuestión de minutos, la comida aproximadamente 5 minutos después.Ingredientes de buena calidad, muy bien cocinados. La preferencia personal es que las salchichas se doren un poco más, pero no te preocupes. . . . fueron cocinadosHay un buen ambiente en esta cafetería / restaurante.

Este es un encantador café que sirve comidas y aperitivos bien preparados. La gente es amable y acogedora. Toda la comida es buena. Se llena de gente y un día se les acabaron algunas de las opciones después de que yo llegara aproximadamente a la 1 pm, ¡especialmente las papas fritas un lunes! Dicho esto, siempre visito esta cafetería para desayunar o almorzar cuando estoy en Norwich. Cómodo y relajante para disfrutar de un buen aperitivo y leer los periódicos.

Asked for a sandwich server said kitchen was closed,this was at 1 minute past 3. Obviously so busy they don’t need the business, will not return

Lovely English breakfast and great service. Highly recommended. The bacon butties are great too. Situated conveniently near the bus station and shops.

We went for a cupcake lesson for my friend’s 50th birthday treat. I had heard the classes were good, but it was absolutely amazing. Lyn was very helpful and the class was so much fun. We all took home 7 individual cupcakes, if you get the chance, give it a go.

When I state pleasant place the ambience is very nice, staff are on the ball, pleasant and polite. This is our second visit only for coffee/tea but the food looks good. They also do afternoon teas which sound great. We are going to try the breakfast on our next visit.

We called in here for an afternoon snack and we were pleased with our choice. Very friendly service, with lovely coffee and cakes.

Un café guau! Y muy cerca de la estación de autobuses de Norwich. Entonces no tuve que preocuparme por el horario de mi autobús. Excelente desayuno, muy buen café con leche. Sin embargo, necesitan una pequeña mejora en la limpieza, ya que son muy café. Necesito vigilar la limpieza.

Esta es la segunda clase privada de magdalenas a la que asistí. Lyn es fantástica. Muy cálida bienvenida cuando entras por la puerta. Éramos 11 y decoramos 7 cupcakes cada uno con un tipo de flor diferente. Lyn es muy paciente con todos nosotros y se complace en explicarlo más de una vez. También puede reírse y bromear mientras decora los cupcakes. Volveremos por otra noche. Buen tiempo . Solo una noche fabulosa

Después de haber tenido el desayuno inglés todo el día, realmente puso la grasienta en una cuchara grasosa, dura y asquerosa, salchichas mal cocidas, tocino duro que claramente se había cocinado a fuego lento durante demasiado tiempo, pan tostado. Todo el lote olía y sabía como si hubiera sido cocinado con grasa antigua. Aparte de ser terrible, era demasiado caro, tendrías una mejor comida en Weatherspoons, que actualmente sí prepara un desayuno decente. Evita este lugar

Lyn and the team provide us sandwiches for business lunches regularly, and always good choice and quality. Hats off to the team last specially as they still delivered in the snow despite the treacherous pavements! Thank you to you and the team Lyn!

Lyn fue fabulosa. Fui a. una noche de decoración de cupcake de Navidad privada. Una muy cálida bienvenida de Lyn. Todos tomamos una copa, nos sentamos y fuimos a trabajar. La forma en que explica cómo hacerlo es genial. Fue fantástico aprender todas las formas diferentes de decorar un pastel. Nos reímos tanto. Si estás buscando algo que hacer, entonces ve a hacer una clase de pastel de taza. Sigo diciéndoles a todos mis amigos al respecto.

wonderful atmosphere, busy at lunch time but the service was fast, friendly and efficient. Great value for money and top quality food - ranging from filling chili to tasty paninis.

Café 7 is in a central position with a bright, cheery interior. My husband had a full cooked breakfast and I had sausage in a roll. Both were well cooked and served nice and hot as the food is cooked to order. The Earl Grey tea was lovely too and the prices very reasonable. We’ll definitely be back to try more dishes from the menu.

Yo era demasiado temprano, pero decidimos tener un desayuno sin prisa antes de trabajar. Me encanta este lugar, el personal muy amable y siempre hay papeles para leer todos los días. Yo tenía los huevos en tostadas con champiñones pero estaba perfectamente preparada. En el invierno si estoy en esta parte de la ciudad (principalmente comercial en comida M&S; Hall! Yo siempre pop) para el almuerzo en el hogar como lo hacen la mayoría de los deliciosos sopas Thai un último invierno era para morirse!

He visitado este lugar de nuevo hoy, he estado muchas veces.

Llamado aquí con un amigo después de hacer turismo en Norwich. El café estaba limpio, bien iluminado, y el personal era amable. Disfrutamos de una ensalada césar cada una y sus precios muy razonables. Bien merece una visita. Puedes pedir la comida en el mostrador y es entregado en su asiento cuando recién preparados.

La segunda vez que mi esposa y yo hemos estado aquí, me había una taza de té y mi esposa un café con leche con un bollo de frutas con mermelada y mantequilla. El servicio era excelente, y ambos eran felices con lo que tenía (de hecho mi esposa es muy exigente con su leche, y piensa que estos son sólo a la derecha). Estoy ansioso mi próxima visita ya que voy a probar el desayuno :)

Mi esposa y yo hemos comido aquí en muchas ocasiones. Tenemos la comida era excepcional. El personal siempre fue muy amable. La comida es un precio muy razonable, y también hay una buena selección.

Used this cafe quite a few times now ,it's fstaff are really friendly and helpful it's clean and serves,lovely food daily papers to read they also do a drinks loyalty card ,would recommend to anyone who is in Norwich in the bus station /Marks and Spencer area to give it a try

Good ambiance. Excellent English breakfast. Very friendly service. Service very efficient. Clean. Value for money.

We were just going back to the bus station and fancied some beverages and this seemed "Spot On" and in many respects it was .The layout and decor was more than ok . The atmosphere was really nice , the cafe was full ,the service was really good throughout .Coffee and tea we really enjoyed .However when I went to the toilet there were two freezers . Some of the staff were sorting through them to find bases for the cakes . Sorry but when I eat out I want fresh food for sure .I would have given this place a 5 but what when I went to the toilet it was really disappointing hence the 3 .We will come back though .

they are very friendly also they do nice meals .good place to go when you get of the bus after long journey

It's just unpleasantly hot here. Otherwise a lovely cafe. Prices have gone up a lot from what it used to be but still a nice place.

Stopped in here with friends for lunch and a chat. Despite being small, lunchtime and on a relatively busy road it was quiet so had no problems or wait to order food. The lasagne, salad and coleslaw I had were very nice. I did have to wait a while for it though this is not a major flaw as it's advertised as being homemade - a lot better than some that seem to be. It's also reasonably priced here.

Nipped in for a quick lunch in a rainy day. Nice atmosphere and lovely food. Try the chili and cheese jacket potato!Quick tip though, they only take cash but it's not a problem as there is a cash machine about 10m from the door.Will definitely visit again.

Spent a pleasant 20 minutes here having Coffee (& cake) prior to a business meeting in the vicinity.Friendly service & convenient to the City centre. Free WiFi also

A delightful café with personal attention. Offering an attractive variety of snacks and meals at fair prices - perfect for the 'full english' or more simple fare.The location just below the bus station, in Surrey Street and adjoining St Stephens Street, is very convenient for all bus interchange.

Have often wondered what this establishment was like and had the chance to find out today. Lunch was very nice. Obviously freshly prepared and hot. Staff could smile a bit more but very friendly and helpful. Not the cheapest but one of the best.

But avoid early morning rush.This morning was a unpleasant visit.we order food and waited 40 mins for it to arrived.The cook seems to concentrate on takeaways orders.

Good cafe and good friendly service. Really nice cheese scones and bacon butties.Busy but not cramped. Nice ladies serving who explained they could reserve tablesif requested and also do afternoon teas or special little parties' We would go again.It was lovely and warm on a cold day

popped in for a quick brekkie, we both had the standard size. Plenty enough and nicely cooked, good sausages too. Service pleasant and quick, café really clean and obviously quite popular. Would recommend for breakfast if in the city

The food in this cafe is good but unfortunately the customer service is not good at times, usually on a Saturday. One lady in particular is very moody when you are ordering your food and drinks. Also when she brought our pot of tea to our table and knocked the teapot so that the tea spilt onto our table and napkins she just muttered sorry and walked off. We thought she was going to get a cloth to mop it up or more napkins but no she just walked off and cleared another table of dirty plates etc that someone had just vacated. We were left to clear up the spilt tea ourselves. We were absolutely gobsmacked especially as I work in retail and know how important it is to give good customer service.This isnt the first time we have received shoddy customer service and it has happened during the week as well when I have questioned the fact that other people were receiving their drinks before me when i had ordered mine first. I received a very patronising answer and was called 'Dear'. I am 52 years old so please dont call me dear like I am some silly teenager who doesnt know what she is talking about and please dont tell me I have to wait my turn when I ordered my drink first and you are giving drinks to three lots of people who came in after me.Service can be quick when busy but slow when not busy which is odd.The food is good so its a shame that service is poor at times, it puts me off going in there.

La colazione era scarsa e di pessima qualità.La titolare si affrettava a togliere burro e marmellata da un tavolo per portarlo all'altro,pretendeva di versare i corn- flakes nel latte,senza lasciare a disposizione una sufficiente quantità,serviva margarina al posto del burro.Il pane era surgelato . Davvero non vale la pena andarci. Deludente in tutto...altro che colazione all'inglese,mi sarebbe bastata una semplice colazione continentale,ma di qualità,senza che nessuno portasse via il latte mentre ancora ci si stava servendo.Esperienza da non ripetere.

I've visited 7 Surrey Street several times and can only describe both the service and the food as bit hit and miss.In the past the service has been really good however last time I visited the women behind the counter made mountain out of a molehill all because my friend and I were paying separately but sitting on the same table. In terms of food; the homemade chilli is worth a try and their afternoon tea is delicious however their lasagne is a bit stodgy. I visited at lunchtime a couple of weeks ago I was told they'd ran out of baguettes, it was only 1pm!The cafe itself is clean and fresh. They also provide newspapers and good tea and coffee.

7 Surrey Street Cafe is a fab cafe tucked away up Surrey Street which most people will have walked past en-route to the bus station. Lovely good value food, friendly staff & the size of their teacakes!!! Next time don't walk past go in & enjoy their homemade cakes or a sandwich or breakfast!! And if you're into making your own cupcakes & are looking for some decorating inspiration look out for their cupcake classes which are brilliant - well paced with lots of tips & ideas!!

Shopping in city with husband who decided it was time for early lunch. We were going to have a sandwich but went for the breakfast .Good choice nicely cooked and presented consisted egg ,two rashers of bacon, two sausages beans,tomato and toast.

No. 7 Surrey Street offers good friendly service in pleasant, clean surroundings, The cafe has a varied menu at reasonable prices.Plenty of choice for gluten-free diners including salads, jacket potatoes, gluten-free bread and on the day I visited there were at least two gluten-free cakes.I enjoyed the best scrambled egg for many years - well done No.7 Surrey Street

Walked past many times to get to the bus station but today thought that we'd go in as it always looks inviting.Unlike some of the other reviews we found the service was good and the order arrived within an acceptable timeframe. The tables were cleared and cleaned as soon as customers left and the café appeared spotless.The coffee was very good and we thought that the "regular" size was the "large"! The sandwiches that we ordered were well made and tasty.We will definitely go again.

Really nice cafe, nice and clean. Coffee is top notch, sadly the customer service is quite bad. generally they are not very customer focused, I can live with that but last time I visited one of the girls working the till was dam right rude to myself and a nice old man being served before me. Disappointing but luckily with a wealth of Coffee shops in the area with friendly staff I really don't need to put up with it.

I had a takeout jacket potato today with beans. It was ok for the price (assumed there'd be a plastic knife and fork in take out bag :-( ) My order didn't take that long to arrive but had chance whilst waiting at counter to observe staff. Young waiter stood at main counter rolling his cigarette and put it down on the main prep area and walked off for his break leaving a trail of tobacco on the side. Not acceptable !

Lovely little café, very clean and comfortable. Excellent coffee, really hot. Scones were home made and excellent. Really good value for money. Only reason for not giving it 5 stars is toilet was out of order.Staff were very pleasant but didn't suggest where to find the nearest toilet. However will definitely visit again.

A café sited in Surrey Street in the heart of the city of Norwich. It is close to the bus terminal. They serve breakfast and lunch with snacks in between Value for money combined with a speedy service.

Friendly service caters to children perfectly, superb value for money Would recommend to anyone for lunch/dinner you wont be leaving hungryWill be going back 100%

I hadnt been to 7 before so I didnt have particular expectations. However, I did expect that for £4 my jacket potato would have more than a sniff of beans and a pinch of salad. I would rather have no salad/coleslaw and more filling! I had to wait what seemed a long time to receive my takeout order probably because there appeared to be only 1 member of staff in the kitchen-ludicrous for a lunchtime period! I also said to the person taking my order that I didnt want coleslaw yet when I opened the box at my desk, there it was. I think the incorrect orders is a big problem (also based on what other reviews have said) as one customer had asked for no butter on her beans on toast and she received buttered toast. This obviously links back to there not being sufficient staff in the kitchen and so orders are rushed. On a plus note the potato was cooked nicely but small solace after all that. May give them another try but probably not.

We were very pleased with the great service and quality of food we received. Would definitely. use again.

Went on Sunday with my daughter had a wonderful time baking decorating cup cakes and a super lunch.Thanks lyn

I am a regular visitor and I must say every time it is excellent. The coffee is great, the staff are friendly and today I had a bacon baguette cooked to perfection (I asked for crispy bacon and they cooked to order). The prices are very reasonable and it's good for both eating in and taking out. This place has changed hands over the years - this is now the best so far.

Have been back here a couple of times since my last review and they just can't seem to get their orders right! Such a shame as it has the potential to be a good place to eat; however, I will not be visiting 7 again.

I was given a voucher for Christmas to visit here. I decided to book for a mini afternoon tea... they do need you to book. There were mini sandwiches of tuna, cucumber & ham. Then there were mini cheese & fruit scones with jam & butter. To finish were mini cakes, chocolate brownie, lemon drizzle & flapjack. This was rounded off with a big pot of tea. It was all very tasty & good value.

Having read such good reviews, we were expecting more from this cafe when we went in for breakfast today. The cafe looks nice and on the whole was clean. We ordered two special breakfasts, one with eggs well done. They weren't. The hash browns were pale, soft and greasy, and the promised re-fills on coffee only came when I went to the counter with empty cups to ask for them. Two customers came in and had to clear their own table which had been vacated ten minutes earlier whilst the two members of staff in the cafe stood behind the counter mainly drinking coffee although one did admittedly replace items in the counter for a few minutes. A disappointment and we won't be returning.

I have been here a few times for breakfast. Probably one of the best places in Norwich to have a full English breakfast. Number 7 opens earlier than most places (7:30ish) so a good place to get a nice hot breakfast. Atmosphere is good and friendly staff.

Such a lovely little cafe, staff always so friendly and helpful really go out of there way for you, received a beautiful tasting latte with latte art from a pleasant young girl. Food always good and everything's homemade. My fav coffee shop by far

A gem of a cafe! Very well located, friendly staff who offer service with a smile.Great coffee, fabulous home baked cakes, scones etc. The warm cheese scones are amazing!Please try this lovely, local business.

Amazing service and very quick good meals - I generally have the veggie breakfast, served all day and coffee costs an extra 55p with this - tremendous value. Lots of wonderful looking well filled sandwiches on offer, superbly friendly staff - what more can I say??

I go here with my girlfriend as she doesn't like the smelly greasy spoon experience too much but besides that I like going here because the produce is good quality and service is always spot on , a well rounded cafe