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3.5

Based on 31 opinions finded in 1 websites

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Nº 2466 in 3448 in Manchester

Nº 97 of 126 American in Manchester

Score
OpinionsNoteTripAdvisor313.5

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When we entered the restaurant we were warned that they were short staffed and there may be a slightly longer wait than usual. This was not the case. We were shown to a table by a friendly gentleman. He has asked if either of us had any allergies, I replied yes. He then showed me how to use an tablet which took my allergies into account and showed me a tailor made menu with food that was safe for me to eat. Our waitress that evening was called Leigh, she was absolutely wonderful. Even though she was clearly very busy as there were only a few staff members, she always had a smile on her face and was happy to help. She informed me of all the measures she was taking regarding my allergy, even making sure she washed her hands again just before bringing my dish to the table. She was friendly and helpful all throughout our visit, a real credit to the team. I will definitely be returning. Very happy with service and quality.

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I recently visited a Papa John's branch, Manchester Central (M1 5AN) Store on Dec 10-2024 with Order Number- 76413598 and it was an absolutely wonderful experience! From the moment I entered, the atmosphere felt welcoming, but the real highlight of my visit was the exceptional service provided by Ajay, one of the representatives at the store. Ajay is an incredibly kind, polite, and professional individual who went above and beyond to make my visit memorable. He patiently helped me decide on my order, offering thoughtful suggestions and ensuring that my preferences were met perfectly. His joyful and cheerful demeanor made the entire experience even more pleasant, leaving a lasting impression. What truly sets Ajay apart is his dedication to quality. I collected my order and took it home by bus, braving the cold and windy weather, but even then, the pizza was still hot and absolutely delicious. It was clear that Ajay takes great pride in his work and ensures the highest standard of preparation. Ajay's outstanding service and friendly nature are a true asset to Papa John's. His ability to connect with customers and create a positive experience is rare and highly commendable. I hope his manager recognizes his efforts because he truly deserves praise for representing the brand in such an exemplary manner. Thanks to Ajay and the delicious pizza, I can’t wait to visit again soon. A big shout-out to Papa John's for having such an incredible team member!

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