5 Guys in Kingston upon Thames

Best restaurante ever! Masterpiece burgers and chips! 🍔 🍟 Super burger! Totally awesome! Yum yum I would like some more!!!!!!!!

Delicious Food. Fresh. Does not feel like "fast food" at all. My one problem is that it is overpriced for the value and portions.

I am not normally a fan of fast food restaurants, but for various reasons found myself in the Five Guys branch in Kingston. Seeing their French fries praised in newspaper cuttings stuck all over the walls, I decided to try some. You order and pay at the counter, then wait until your food is ready for collection. The wait was short, I received a huge portion of chips which were actually so much more tasty than I had expected. You help yourself to as much ketchup and mayo as you like, and then you gorge yourself. Don’t expect any ambiance in this kind of place, but eating the French fries here was an unexpected pleasure!

What’s not to love! Very friendly staff, quick service, very fresh ingredients (buns, patties, veg etc) and unlimited soft drinks all of which belong to the coca cola brand (e.g Diet Coke, Fanta, Sprite etc).

The food here is excellent and worth the price. Everything fresh and tasty. The problem is it is already a noisy place. And as they shout your order number to collect your food…. why on earth do they shout randomly to each other in the open kitchen? One guy in particular. It is really annoying and frustrating as you can’t tell if they are calling numbers or just being annoying.

Disgusted with my delivery I didn't receive what I order correctly then they resent the item and was still wrong would strongly recommend to avoid this restaurant over priced greasy inadequate disgusting place

Well kept, clean, helpful and happy staff, Burgers and fries are fresh and tastywell lit restaurant, the whole experience was just perfect, apart from the price, I know you pay for quality, but think its a bit pricey. If you dont mind splashing gout then go out, but if you want cheap eats then stay away.

Having visited the London branch near Tottenham court road a few times, this is exactly the same stunning quality as there.Burger is absolutely lovely and the fries are superb. Great trip with my wife and daughter.Yes you pay for it. But these prices are not any different from a gourmet burger place. If you cannot afford it then dont go. Simples.

I thought the burger & fries were pretty good, but as SO many other reviews on here state.... the price is high (for what it is). One thing to watch is that the already high-ish prices listed above the counter do not inc. VAT, so your bill will be more than you expect. I know that adding ‘sales tax’ at the till is a very American thing, but we’re in the UK.

trendy place. good bergers. fast service. i think its slightly over priced. but still worth it. oh yeah and the peanuts there is free. i did not know that for the first few visits.

40% overpriced. Neither take away or gourmet. Construct it yourself with options - live with consequences.

According to my bank balance, since moving offices last October, I have been to this branch of Five Guys around 30 times. Each time the food is consistently brilliant. Easily one of the best burgers I have had in my 43 years on the planet. Yes, its expensive but I always come out of there stuffed and completely satisfied. 5/5 from me.

It has good drinks and it has unlimited drinks 😃👍🏿🥩🥔🍿the price is unbelievable cheap right 🤚🏿

It is really funny! You stat the order with hamburger or little hamburger same staff either with one burger slide or two!! Everything will be extra to pay french fries drink etc.. now for hamburger and the meet quantity is really Mcdonalds like nothing special you can’t disgust it for 24hr.. zero rating for the bad quality for very expensive price not to recommend at all.

Good burgers and reasonable fries. Clean restaurant and quick service. At over £30 for two people it’s probably a little overpriced.

A cut above fast food burger chains, but also more expensive. There are a great choice of toppings for your burger and the fries are excellent. Good place for a quick meal before the cinema.

My 14 year old son raves about this place, which he says does the best burgers ever - he loves the food, the way you can mix unlimited drinks from the machine, and the place itself. If he were writing this review he would give it a resounding 5 stars!

So this is an American burger chain that prides it’s self on customer choice and all fresh ingredients. You order your burger and add whatever additional ingredients you want from a big list - somewhat daunting the first time! Your burger is then built for you and you wait for your number to be called.

I've been here a number of times as I love the milkshakes. I get cherry and strawberry with cream on top. They could be a bit bigger for £5.50. They also don't have spoons for the whiped cream and they should for that price. I get the small cheese burger and with small chips thats plenty of food. The burger is good with lots of toppings. Could have some more unique sauces though. Its very messy so grab lots of napkins. The fries - small fries will serve 2 are ok but very greasy, it sits on my stomach after as it so greasy. The toilets are large and clean and staff usually friendly, they have a big tip jar (which I dont like) but majority of people don't tip so theres no pressure. The mayo and ketchup you help yourself to which I like. For what it is its just way too much money. If I go back its just for the milkshakes as they are so tasty. But I can find a better burger and fries cheaper. If they just lowered the price and made the fries less greasy Id be back. Its the most expensive burger joint around here that Ive been to. Food I would say is 3 out 5 but expensive pricing pulls it down to 2 out of 5.

Does anyone read reviews of 5 guys? It's an overly expensive dry, not great burger,but it is by the station

Didn't fancy meat so ordered the veggie sandwich: soggy bun, watery iceberg lettuce, two thin slices of tomato, a few thin strips of green pepper but heaps of barely fried onions. That was it. Seriously?! What a sad effort. Please take off the menu or improve it!!!

Went for lunch here with my daughter. I study the brief menu and we stepped up to order. A cheese burger, then you get to choose your own toppings from a selection menu, I liked that you could choose as many as you wanted. My daughter ordered us a small fries to share, I thought we had good appetites, but we couldn’t finish them all. We were given our empty cups to help ourselves to drink. The drinks dispenser was easy to operate and the choice of drinks was vast. Staff were friendly even though we were there at a busy time of the day, they were all polite and cheerful.

A great burger and fries, but not at that price. I thought I'd bought a whole cow. Won't be going again anytime soon!

I love this 5 Guys and have been a loyal customer for some time.

As usual the food was great and the staff were very attentive. The order was handled well and options were described. Once seated and eating, a staff member came across and asked if everything was alright (which it was) and offered soft drinks on the house. We will be returning!

This burger took me back to Los Angeles. Great taste and good fries . The milkshake cranberry flavor was good aswell . Lots of fries .

The food here is incredible especially the salted caramel milkshake which is to die for. Lovely atmosphere aswell.

For burger & chips this is very expensive, the buns were soggy, the chips (fries) were salty, only decent thing was the free drink refill, handy before going into the cinema

People know what they are getting from 5 guys. Its not somewhere you book up in advance, or take a lady on a date. Its a fairly well priced quick bite. Lovely burgers every time. Service is always fast, but the prices have been creeping up of late. £3.50 for a drink cup, is a bit much, especially as a normal person would do well to even refill it once, having eaten a burger from here....not to mention fries. I love how "little fries" are the size of 3 portions of mcdonalds fries lol. And the "little" burgers are basically the normal size burger most other places like GBK or Bryon serve. I feel the prices for the burgers are pretty fair considering this....but you can sit in the other places i mentioned, and it feels quite nice. 5 guys is not a place to sit for more than a few mins. Its very basic looking, and not at all pleasant to be honest. Bit like Burger King or Mcdonalds. So based on this, they should either smarten up the venues, or make the prices a bit cheaper i feel. Great food though, and well deserving of 4/5

I can't believe the service was really Great at Fast Food, I'm actually quite shocked that the great customer service happened in Britain. The staff worked like family and treated all the customers very nicely whilst we were there. However,

Love the burgers here and the shakes are amazing but silly money,everything is a bit pricey actually oh and unless you love chips don’t order large as you get way to many!

If someone was to tell me they don't like 5 guys would either they are on a budget for food or they have high cholesterol...5 Guys is a good place to eat, fresh made burgers to order and choose your ingredients.

Awesome burger, the meat isn't over cooked and dry! The fries are also awesome! My only thing would be that the price is a little bit more than it should be by about a £1 or £1.50 for their burgers seeing as they come with no fries included.

The staff are really lovely and helpful. I've visited here 10+ times and I'm never disappointed with the service or food

1st time visit and last time visit

Fine dinning it is not and at over £35 for burgers and chips of three of us it is punchy but I think it is worth every penny.

Had a decent burger here recently but the “ pisece de resistance “ had to be the fries. When I die I will be having numerous portions buried with me in my casket. Mmmmmmmmmmmmmmmmmm.

If you get a meal for one it could easily set you back £20. Extremely pricey for fast food...have been to five guys about 5times since it opened. 4/5 times the burger was quite cold. Not sure how that works as they cook the burgers in front of you...think it’s down to how cold the actual place is. Air con is on full blast! If you get fries, make sure to get the Cajun fries - amazing.

This is our regular haunt either before or after watching a movie at the Odeon. The burgers are pricey but they really are excellent and juicy. service is fast and staff are efficient and friendly. I didn’t give them 5 stars as it’s difficult to totally overlook the price. At nearly 50 pounds for 3 bacon cheeseburgers, fries and drinks it is certainly on the steep side.

Heard all about the burgers and the steep prices. The service was quick and the food arrived hot. The fries were really nice and there was plenty in a portion for 2 people. I had a bacon cheese burger and was disappointed to say the least. I thought it was going to be juicy and full of flavour and it was neither. The burger seemed very dry with no flavour and the bacon very crispy and tasted of grease. Not what i was expecting at all. Maybe it was just Kingston branch. I might try another branch but at £9.75 for a burger it's not really worth the money.

I came here on Friday with my family I got a lot of food for use and it was bad I asked to see the manager and I was told he was not there the food was bad and cold can you please call me on 07946 445 301 thank you

Typical Five Guys. Enjoyable burger. Just why oh why are the staff so slow? The burgers are so nice but once cooked they need to be served and not left on the counter waiting for the staff to finish their conversations.

Very efficient run and very friendly staff. Always a great environment here with very fast service. There is a lot of room to sit down and eat and relax. Free refills on drinks with a wide variety of options. The place is always tidy aswell!

Honestly burgers are excellent to me chips in peanut butter too but paying £15 for a burger and chips with small water in a place which is looking as same as McDonald’s or maybe worse is kind of too much . Actually that explains the luck of customers. All in all tasty food but I will not go back again because prices are not relevant to the place.

this is just like a macdonalds, the burguer tastes the same, the fries taste weird and to be honest I don't know how to describe it, I just don't like it. Then the price......too much. There is grilled chicken place really beautiful on the side,...

Five Guys offers some of the best burgers ever. However, it is more expensive than McDonald's or Burger King. It still is nice to go there from time to times. This one was rather clean when I went here

Great burgers and fries, nibble on peanuts while you wait, overall just what I needed before a movie

Buger was amazing! Got everything on my burger. Got to many chips for 1 person could share chips. Cokes are fill if wise buy one and share. Very expensive for a fast food place.

There will always be negative reviews and for the most part these are rather unfair. Yes, Five Guys burgers are...

First of all - service was great. Really friendly staff for a Friday evening.

Popped in for a burger, bit expensive. Felt a little disappointed for the money, like the various toppings (which make the burger really). Chips good! Service was ok.

Exactly the same as any Five Guys anywhere. The parties seem smaller than they did few years ago. Less than 2 won't fill you. Options to get it in a lettuce wrap or on a bed of lettuce.

Burgers are awful, chips are too salty and the oil doesn't make them taste better!?

Visited here, inside it's nicely decorated.

So guys yes it is a little expensive for fast food, however when you taste the quality of the food your understand why!I have been here several times and absoultey love it!I will continue to come here.You can order a variety of burgers with amazing toppings (you can have as many as you like on the burger)Refillable drinks, loads of sauce and complimentary peanuts for everyone.Will continue to come here!Thanks five guys!

We had a work lunch here, to welcome two new colleagues to our team. There were 18 of us. We all had burgers, fries and drinks, of varying configurations. The food was created, at lunchtime, during the school holidays, and all was hot, correctly made and delicious.I had the 'All the way' cheeseburger, fries and a milkshake and it was delicious. Yes, five guys is expensive, but you sure get a great burger for the price. The staff were awesome, and the food was great.

The burgers here were all beef, no other option but they tasted nice were well cooked. Bought regular fries and there were more than enough for two. They are rustic fries with skins on some of them but this made a nice change. Liked drinks choices.

I love five guys. the fries are always good. burgers come with a range of modifications and drinks are bottomless! However the queue is alwasy extremely long, i think they should consider extending the kitchen as the restaurant i have never seen it full

From making our order with the friendliest cashier to grabbing a free refill of soft drinks for the road, we loved our visit and the food. The burgers were divine, but the fries were even more so. Everything was ridiculously fresh. The kids hot dogs were also well liked. The complimentary peanuts were good and fun for the kids, as well as the crayons and paper that they used to make masterpieces to hang on the cork board. I had fun with the drinks machine. I think I made 4 different combinations of drinks on that thing, I wish I could've taken it home!Overall excellent place with awesome food. I've tried Five Guys in the DC area while in the States and now Kingston in the U.K. Both times I was extremely satisfied and as full as a tick after leaving! A must try for those who haven't had the privilege.

Stopped here for lunch whilst shopping in Kingston, what a great burger can't believe I've not been here before! Loved that all the extras in the burgers are free, great freshly made chips and lovely milkshakes. Reasonably priced, clean toilets as well.Can't wait to go back!!

It's not cheap but it is good. You can choose as many burger toppings as you like for no extra charge. Same principle for the milkshakes too. The small size fries are still very big. The soft drinks are unlimited and there are a lot of different flavours. I enjoyed the meal a lot.

Me and my son enjoyed the food but the prices are quite high for fast food, I think ill be sticking to mcdonalds for when I fancy a quick cheeseburger

The 5 Guys in Kingston is situated right next to the Odeon cinema, and a stone's throw from both the bus and train stations. Great position. We went in before going to see a film, and ordered burgers, chips, shakes and Coke. All very simple, all very tasty and all freshly prepared.The boys said that it was 'the best meal I've ever had' - which is a fairly oft' repeated claim, but still praise indeed. It reminded me of burgers I used to have from a small chain called Uncle Sams in Brighton: limited menu of, well, burgers and excellent chips.Those who ordered Coke were impressed by the sophisticated machine offering a gazillion different flavours (or should that be flavors?) even though they took it in the Classic form. The shakes were also reputed to be excellent by those who ordered them.Finally, the burgers are doubles, unless you order 'small', and are huge. The 'small' ones should be fine for most people, but since I was a 5 guys novice, this was not something I'd anticipated. That said, the two 10 year olds were very happy with double burgers.The only gripe is the cost: it was literally twice the price of McDonalds. Now, to be fair, it doesn't pretend to compete with McDonalds and the product is sublime by comparison, but it's still a lot to shell out for a takeaway burger joint with four kids.

Title says it all, very expensive but very tasty, they have a coke machine with like over 30 flavours what is quite fun. Hot dogs and burgers is about all they do

Beautiful food, the staff are helpful and happy to help, and it's a bright and open restaurant. The only thing that I could complain about is that the food is pricey, but then the quality of it makes it worth that price.

Really really good burgers - fun place. Neither my son or I like the fries , but that could just be us.

Very good burger and the fries are so good there is no need for ketchup. The bacon is so crispy, which I prefer. The milkshake is also very tasty. I recommend the milkshake with chocolate and vanilla.

La hamburguesa está muy buena. Las patatas no valen nada, cacahuetes gratis para los amantes del jamón de mono. El precio aceptable para lo que es Londres. La oferta gastronómica aqui es limitada y tienes que morir en sitios de comida rápida. Lo mejor los 15 ingredientes gratis que puedes añadir.

just nipped in after a film at Kingston. Quite pleased we did as the burger was very nice indeed. Not much more to say really. Wouldn't come here to sit in as it can get noisy, but good authentic atmosphere and very reliable food.

I'm a frequent visitor of Five Guys, but this was my first time in this particular branch. The restaurant is a good size, nicely decorated and really clean. The staff were all super friendly and helpful and the food was perfect. I have to say, Five Guys has never disappointed, but this visit was excellent. The burger was perfectly prepared, the fries were great and the shake was amazing.

Make sure you carry a lot of Cash.Two Cheese Burgers, two small fries and Two Colas, I assure it is not cheap. Actually, i was very surprised and won't go back

I've been here twice now and am still not quite sure what to make of it. The feel of the place, with the bright decor, loud music (too loud for my daughter), plastic seats and food served in brown paper bags and drinks in paper cups feels just like a McDonald's. But the food is top quality, with the fries crisp and their skins still on and milkshakes so thick your jaw will ache. That said the prices are steep, what you'd pay at somewhere like GBK where you don't feel like you're in a cheap fast food restaurant and get wondrous things like plates, cutlery and a waiter/waitress! So while the food is good here, it feels odd to pay the same prices as a mid range burger restaurant when you feel like you're in a cheap fast food chain. That said, it's probably just not for me!

I ate at five guys in cardiff. It was my first time ever trying it as i like american diners. I ordered a Beef hot dog and oreo smoothie. We sat down but their was lots of obeast people eating burgers disturbinly. I got home at at 5.00am i began to feel sick, i been sick the next day i had the runs and i hate it ever since.

When my wife was in hospital following the birth of our sons, we lived on Five Guys. Happy, happy days

I ordered a burger with fries and a beer and the price came to just under £20, which seems extortionate. Food was better than Mac Donald's but you can get a much better burger in Kingston for less money. Its also mainly full of kids going to the cinema.

we popped in there yesterday and the food was perfect and the staff were lovely, resturant very clean

Came here a few times I enjoy the hot dogs and like the burgers you can add lots of different toppings at no extra cost.The drinks machine has lots of lots of favours and options which is quite fun to try out.The price is a bit high for a burger/hotdog/fries place but I guess that is the standard now days with byron, GBK and these fancy burger places of new.I would consider this between a McD's and a GBK.Fancy fast food- fun for familes and kids.

We went to the Odeon to see two movies (how decadent) with a short gap between them. The only option for a quick meal was Five Guys. It looks like a kitchen with white tiled walls and form style seating.Burgers:Two patties in a delicious bap with a selection of sauces. Every bit as good as any "gourmet" burger I've tasted.Fries:Cooked in peanut oil which they make a point about and with good reason. The fries are delicious, crisp and not greasy. Portions are generous so one portion would do for two, but get a portion each as you may not want to share.Summary:Surprisingly good, although the service is not particularly fast, but that's because they are cooked for you and not pre-prepared. It's worth the extra couple of minutes.You won't want to linger, but that's not why you went in. We'll eat there again when we need tasty food in a hurry.Help yourself to the peanuts near the counter.

It's hardly the best burger around, like some of the reviews are claiming on the wall inside - but it's still pretty tasty and addictive. The dogs are great too. I'd say it was a little overpriced, but it doesn't stop me going.

This place was great. The quality of the burgers was amazing, loved it. The fries are a generous size too so it's best to share.

We popped in to Five Guys as a family of four, before seeing a moving at the Odeon upstairs on a Saturday afternoon. It was incredibly busy when we arrived, however we still managed to find a table, which was clean and large enough for the four of us. There must have been 15 groups in the queue, however we were served within five minutes. It's fast service. The drinks options are GREAT - I DESPERATELY want one of those machines in my house; just add a prosecco option and I'd be set! We waited a little while for our food, but no longer than ten minutes and you would expect to wait this long in a restaurant, so this was no biggie. The food was fantastic. I am not a huge fan of fast food and will often steer clear of burgers on a menu - they're not really my thing - but these were fresh tasting, juicy, tastey and there is a huge mix and match option on fillings. I had mushrooms and grilled onions on a cheeseburger and it was just great. I didn't want the burger to end. I would, however, agree with 99% of the reviews below, that this place is VERY expensive. Initially it didn't look too bad, with the burgers coming in at around £8-£8.50 for adult sizes and £4-£5 for children's. Then we realised that the burgers do not come with chips, so you have to pay for these separately. Furthermore, the milkshakes do not come in kids' sizes, so after the children spotted them and immediately asked for one, we realised they were an extra £5 each. For a family of four, the bill came to £55, which is extortionate for a fast food joint. This is definitely a treat place rather than a regular stop off. Food is really good - far better than any other fast food place on the high street - but it's far too expensive.

Cita obligada cada vez que visitamos Londres y Kingston, pagas tu hamburguesa (no es barata) pero decides todos los extras que quieras gratis. Cebolla, tomate, champiñones... a nosotros nos encanta.

I go here a lot. I love it! I introduced 2 friends to this place and they now love it. Great food!! It is pricey though!

I have this 4* for what it is - a great fast food joint!This particular five guys never seems to fill capacity - which is a major bonus as most chains you can barely hear yourself think.And the drinks machine is just - well ... try it for yourself!

A truly awful place to eat. Brightly lit. Hard seats. Filthy, slop covered tables. Staff who think they are working somewhere trendy instead of a rip-off burger joint. The food is unremarkable in every way. At least the peanuts are OK.

Good burgers and great hot dogs American style.Simple but effective menu and amazing soda machine with loadsss of different options.Worth ago but costly compared to normal burger joints

It is difficult to find such a good quality in a burger shop. Fries are delicious, like home made ones. Burguers are really good, and there is a veg burguer option too!.

Enjoyed the burger which was juicy and well cooked. The fries were also really nice. Portions were big - a large fries was too much for two ppl! The only issue really was that it was just too much money. The prices on the board don't include tax I don't think, which bumped up the final price and for pretty much a fast food joint £30 for two people ( a burger, fries and drink) seems expensive.

Tasty burgers but overpriced , paying £13 for a burger, fries and coke from a fast food shop is a bit extortionate. High quality and the choice of 15 free toppings is a bonus. Free peanuts while you wait.

not gonna lie, I keep going back for more and I want to put my photo up in the place like the bookies so that they don't serve me again.

My first time 2 couples away no kids! Fancied something easy before our music gig and we decided burger I had never been here before, the service wasn't what I call American attentive or friendly I felt rushed and unimportant tbf ! Mcds customer service is much better, I didn't feel the quality of the meat was that great either the cheese hadn't melted because the food wasn't that hot I couldn't distinguish any of the toppings they all tasted like one big mush ! Upside was I could have beer with my food, 2 regular burgers 2 small fries and 2 beers for £35.00 served in paper is nothing special ! I have been told there's one in Manchester where I live I won't be making a special trip there just run of the mill ! I prefer ED's !

It's better than McDonalds and in many respects just feels like a more upmarket version of said brand. Personally, I think there are better burgers available for similar money elsewhere. Byrons, most decent pubs and even GBK.....

Delicious burger and the fact that you can personalise it with up to 15 different things for no extra price is amazing. One of the nicest burgers I've ever eaten. Too expensive over all though

Burgers taste same like M'c Donald's one but they more expensive. Fries cooked two times just free nuts good in this place

The difference between Five Guys and the rest of the fast-food chains is that you actually get a burger that looks just like the picture on the menu. Whats more it's exceptionally tasty with fresh ingredients.Prices are far too high for what you get though so this will stop me visiting regularly.

If you have had enough of the over sized, stacked burgers provided by some of the other "premium" burger restaurants and you are after a good, tasty burger then take a trip to Five Guys.You can customise your burger with any of the "free" toppings and you can wash it down with a beer if you so choose.The fries are skin-on and made from real potatoes... they are served by the truck load too.The down side is the pricing. For me and 2 boys (7 and 12) it was almost £40 for three burgers, fries and soft drinks... but you do get the tastiest burger in town so I could look beyond that.The restaurant is no frills and has a 50's Diner feel and can get busy because it is located right next to the cinema, but again... you do get the tastiest burger in town.In summary, if you are looking for something burger like to eat and don't want to be presented with a towering structure held together with sticks and flags that you then need to use a knife and fork to eat... go to Five Guys.

This was my first visit and I really enjoyed my burger and cajun fries. As it was a Bank Holiday it was very busy and popular with families. Not for anyone with a nut allergy as they fry some items in peanut oil and there are complimentary monkey nuts.

No time to decide what's the best so we just went for it. Not amazing at all, patty is just dry, bun was OK just luke warm but not the softest and fluffiest, sauces were just wrong. Sorry Five Guys, I'll always stick to Shake Shack.

Ohhhh lets not forget the FRIES! Perhaps the best I have had - taste, smell, look, feel. Perfect. No sauces required - that's never normal. Now the burger - expecting good. Got great... Don't come here if you're on a diet or ummm 'not that hungry' because you leave disappointed and 'feeling fat.'ENJOY.

I am not a burger person. I could net get anything else quick before going to the cinema. I was surprised how tasty the burger was. You choose the toppings and it is cooked and prepared to order. Then Wrapped in foil and given to you piping hot in a bag. You get two burgers in the bun. Ididn't have chips so can't comment. But while you wait you can help yourself to free monkey nuts which were delicious.