3 Shires Garden Centre in Herefordshire, County of

I'm a regular visitor here but the quality and quantity of the food has gone down somewhat in the last 6 -12 months and whilst I enjoy looking around the garden centre and shop it now leaves me feeling that I am being ripped off .such a shame.

The gentleman and young lady on the till were lovely. But the older waitress with tied up blonde hair and glasses who was wearing a sparkly poppy was like a pit bull. Stomping around. Asked for some ketchup and you would think I had asked for the crown jewels. She stomped over slammed it down and stomped off. Well when working with paying customers curtsey would be a great bonus. Obviously either having a bad day or does not want to be there. Absolutely shocking behaviour. Such a shame as the food was excellent and tasty. But that sullen woman ruined our day.

Outstanding customer service at this restaurant! Led by Levi and his excellent team- a shout out to Amy- who looked after us so well today and Simon the chef! We took our elderly stepmum for a high tea birthday celebration and we could not fault the food or service that we received from arriving to leaving! This is our second visit to this garden centre and it will certainly not be our last! Thank you so much Levi for making it such a lovely occasion for us all. Nikki and Mark

This place used to be a wonderful place for a bite to eat and a mooch about but the last two times the food has been less than average, took a age to arrive and is bloody expensive for what it is. For instance, big breakfast. The bacon was hard. Not crispy, just hard, cold and chewy. The hash browns were beige and greasy. The black pudding was inedible and more of a crumb than a pudding. Why serve beans in a piddly little pot? Why serve sauce in piddly little jars? The staff in the restaurant are snappy and rude. My wife took a mug in as she was ordering another drink as we had finished ours before the food arrived. She was told off for putting it on the counter and told to move it "over there". This miserable bugger is rude to everyone but seems to think by calling people "sweets" it makes it OK. One last complaint. Black mould in the conservatory and your toilets are absolutely disgusting. I will continue to buy my plants from here but it will be a trip to Trioscape for food in future. Don't get me wrong. I left with a full belly but it wasn't in the least bit enjoyable. Having spent nearly £50 though, I wasn't leaving anything except the black pudding

Not realising this garden centre was owned by Blue Diamond! Previously having a poor lunch in Hereford Blue Diamond centre the company seems to carry on the poor service at their Dymock centre, the 3 first items we chose on the menu all being “ unavailable” The company seriously needs to get a better English tea bag they’re weak and not a good flavour and still not good when using 2 tea bags. The first three choices were blown out the water as no ingredients! So still waiting for our lunch seems like forever! Considering there’s a limited menu, you’d think they’d be quicker! Over all both venues very poor and management need a shake up! UPDATE! Both meals arrived! Not as described coil of sausage with vegetables! for me no vegetables and no sausage coil ! Not the best! My wife left most of her meal as didn’t look nor taste good, minute portion of veg and no coulis! The kitchen needs a rocket and look on the menu to what they’re cooking not what they fancy!!! Verdict pick another garden centre to have lunch!

We waited a extremely long time for our full English breakfast. We wasnt at all happy with our meal the bacon was like dry and hard like it had been kept warm on the side for ages . For what you pay you'd expect better . Last time we go there . Otherwise the garden centre it's self is good .

Great place to go for great shop and coffee. Coffee and cake are amazing-fantastic choices in a lovely atmosphere. Occasionally have food which has always been excellent

The most appalling coffee I have had with the sole exception of Greg's. Just coloured water. When we complained we were told my wife's decaff came in a pod so that was that. They redid mine but then I could actually taste the coffee which tbh made it worse. Gave up and left it. Rubbish.

As we walked into the restaurant a member of staff was there to greet us, explain covid rules & ordering procedure. After choosing our meals it was only 10mins before we were served. Quality food & plenty of it, we were so full afterwards we needed a walk. As it was raining hard outside a few circuits inside the centre did the trick; interesting & well presented. We will return soon.

Met friend for lunch here, was very good, although they were short staffed the servers were very good, nice polite staff, the Christmas decorations are lovely.They have a lovely area with clothes, accessories and shoes, always end up buying something.Will be visiting again for lunch and a wander

We were looking forward to visiting Three Shires and travelling from Stroud it is in not on our doorstep and in excess of 20 miles.November and Garden centres do not look there best, but Three Shires could do with a revamp, it looks tired and past its best.All in all a disappointing visit, very little on offer in the Restaurant compared with our previous visits. We were looking forward to a Carvery, but all shut down and only light bites on offer. So many other Garden Centres are providing hot food. The Pond is a nice feature though, and the welcome received when requesting a table was very good.

Cannot understand why it is so difficult to make a baguette acceptable.I ordered a coronation chicken on brown bagette.When it came the Babette I'm sure was a part baked and had not been baked to finish it off .It was cold not fresh and very un appetising,as was my husband's prawn Babette on white again a part baked cold Babette.The crisps were soggy no crisp at all.Our bill for these and a tea for one and a latte came to£28 .86p .If you are going to charge 5star prices make sure that the food matches up .What a rip off ,sorry you've lost two customers.

Went here today for lunch, or so I thought. My friend ordered fish and chips peas. Which she said was ok. I ordered a glazed ham and tomato and cheese pannini. It came, I opened it up and the filling was probably enough to do half a pannini. The meat was fatty and difficult to chew I took 3 bites and the filling was gone, that left me with two very soggy pieces of bread. It wasn't even crispy it didn't seem to have been pressed as it was just warm. The salad wasn't very nice and the crisps were soft. £10.99 for it, and a orange juice. I did complain and the girl did apologise and said she'd tell the kitchen. Don't think they will bother doing anything about it at all. We were not asked if our meals were ok. That tells me they don't really care. Won't be eating there again.

Looking down the list of items on the menu, a friend and I were quite surprised by the prices. We meet regularly for lunch around the area and it seemed on average around £2.00 more for items compared to many other cafes/pubs in the area. We both said, well if that's the price, it must be extra special food. However, we did not continue this thinking when we were served our sandwiches and side of chips. The chips are described as "gourmet" on the menu- I am not sure why as they were greasy and there were not many especially considering they were around £2+. I had an egg mayo sandwich which was more mayo than egg and my friend had a prawn roll. The roll was dry and the prawns were small and watery not what you would expect when paying £8+. I must say the staff were great, but unfortunately that doesn't make up for poor food and we won't be going again.

Great lunch lea and Liam very friendly and efficient food was great highly recommend thank you will definitely be back

Popped in for a light lunch which was fine.Staff were friendly & helpful.We availed of the “Eat Out to Help Out” offerCovid-19 restrictions in place ie track & trace forms, social distancing, hand sanitizers, masks, table service.The 3 Shires Garden Centre itself is very good & reasonably priced 5*****

We were greeted and seated by a very polite and friendly young man who returned promptly to take our order and collect our track and trace forms. Food arrived quickly and was sensibly Priced and tasty. All of the staff were friendly and approachable.

We visited 2.20 Sunday afternoon, lots of available tables and empty tables outside. We waited to be seated only to be told by a very curt waiter they weren't allowing anyone else in for 30/40 minutes, he didn't even wait for our response, he just walked off, rude. We came to a coffee shop in Ledbury, a quarter of the size of your restaurant also observing social distancing and were served straight away. Just goes to show with clever management customers can be kept safe and follow guidelines whereas other establishments seem to be using covid 19 to their advantage and making things really difficult for customers. I wasn't the only disgruntled customer as I overheard others discussing what a joke it was as there were plenty of socially distanced table both inside and outside. They, like me will have taken their business elsewhere. We were going to browse in the garden centre after visiting the restaurant, however we just left, so potential business lost there too. Shame as all the reviews were good, just goes to show you have to try things for yourself as not everyone has the same experience despite good reviews.

Shocked at the price blue berry bush 17£,same one I just purchased at Whitminster same label make but in better condition 6£ cheaper,purchased string and climbing aid for PEAS also cheaper at local so ripped off Will not be visiting again.

Very good carvery which is excellent value for money. Beef was spot on, very tender, the roast pots were crispy and plenty of veg variety too. Service was good too. The gardening sections had a full variety of plants to choose from and always someone around to ask advice. No wonder it's such a busy, popular place, everything is so well laid out, and plenty of other products to browse over besides.

Took a group of care home residents over for a look around and afternoon treat. The garden centre was clean, tidy and well laid out. We all enjoyed looking at the various plants and gifts. It was a bit of a long walk for one of our residents but I asked a member of staff if there was a wheelchair available and was helpfully told there was one at the till. Only downside was the route to the cafe area was not signposted before the slope to the door that was unsuitable for a wheelchair but that had a notice saying access was round the corner. This sign needed to be more prominant. The lake outside was beautiful and looking forward to another visit in warmer weather when we can sit outside. The tea and c akes were delicious.

We visited here on a Sunday and enjoyed an excellent carvery lunch, There were a good selection of vegetables and meat. It was the first time we had visited and we will definitely be back again. We did not have much time to look around the garden centre but there is a good range of gifts, food, clothes and plants here, it is quite extensive. It would be a good place to meet friends/family for food and a look around whatever the weather. The conservatory area of the restaurant was cold in December but when warmer it looked a lovely place to eat overlooking a large garden pond.

Went on Monday was wet but had a walk round the centre. They were doing a carvery which was very nice I had turkey with all the trimmings. Wife had just cheesey chips which weren't on the menu but they kindly made for her. Staff were good and food was great. Good all round.

Walking through the garden centre you get a taste of the type of establishment you going to and of course on the way out you have to stop and have a look at everything, especially at Christmas. The Centre apart from selling plants and shrubs has all the garden tools and accessories and clothes. The Restaurant and Carvery is approached through one of two entrances and has plenty of tables which are well spaced out. The food on offer is very clearly displayed and there were enough staff to cope with the queue of about 8 people, so we did not have to wait long to be served. The staff were very helpful and the food did not take too long to appear at the table. We will definitely be returning and taking friends.

Enjoyed a couple of very good coffees sat in the boardwalk? area overlooking a large pool - suspect fish were, sensibly, all in the depths keeping warm.

Went for Sunday carvery. Absolutely heaving but tasty food even if a bit pricey. One slice of meat extra for £6 - child to adult meal.

I've not seen a Garden Centre so large! After an hour, I found the Cafe and had some nice Coffee and cake. At that point the heavens opened and the rain poured and pored; time for another cake!

Stopped here for a light lunch which was very tasty and plentiful. Service was excellent and I didn't have to wait long to receive the food after ordering.

a lovely day out with the family at 3 shires, had lunch...Great food, a little pricey and service a little lacking but overall pleased. Would come again!

Lots of stock to browse with a typical cafe. Impressively large Koi Carp can be viewed at the side of the cafe. Staff were pleasant and responsive.

I went for breakfast as soon as it opened. I was really pleased how polite and friendly the staff were. I hope they keep it up all day.

The is a great garden centre with loads to chose from for the garden and house. Can’t wait to return here again and it’s dog friendly which is a plus

Was just driving past going to visit some fiends. Called in to buy a gift and was well suprised by the place and the loverly differing selection. Went with the wife and daughter, who did not want to buy anything but I saw some bargins in ladies fashion which I could not let them not buy. A great range of gift and items for sale of differing prices. We then went for lunch in the restaurant. Was a little disorganised sat in the top section which I think is for week-ends and there is nothing there to say there is no table service. Sat there for about 10 mins before we desided that there was life in the other section down below. moved and again thing are no quite clear that you have to Order at the counter. Food was a bit slow coming but was of Fair quality. I had Scotch egg, and cauliflower cheese, wife had tuna baguette, daughter had soup of day. A little exspensive but ok. The restaurant was spacious nice decour and had a nice little section overlooking the small indoor lake/pool with the koi carp and fish which was nice. Resturant let it down sadly. Still a great place to spend a few hours.........

Great garden centre. Not been in the area for years but we stopped in hoping to buy some new koi. Huge selection of plants.

Very good restaurant the breakfast was perfect with great service in great surroundings particularly good customer service from levi who offered a free coffee because there was a very slight delay in food but when it arrived it was very well presented and very hot

Recently visited Three Shires , the garden centre was fine but the visit to the restaurant was abysmal. Ordered Tuna baguette asked for onion to be added I was told it couldn’t be done, when I asked if they were made on the premises I was told yes but they wouldn’t put in the onion. We had a pot of tea for two that was rather strong ,I went asked hot water only to be told “oh why don’t you take the tea bag out”. When the food arrived it minus the chips we ordered ,the person who served us apologised,but the person off the till came over with aggressive attitude and accused us of not ordering them,when I showed her the receipt she backed down and apologised.Mistakes do happen but the level of service was appalling. What happened to customer being right

This garden centre was completely unknown to us, but as we needed a break from a 5 hour drive, we decided to call in for lunch. We had no regrets. The cafe was quite quiet & looked clean & welcoming. Service at the counter was swift & our order taken. In no time at all our drinks were delivered to our table, followed by our food shortly after. The staff were friendly & pleasant. We were very glad we'd stopped at this place & our only regret was that we hd no time to explore the rest of the centre.

We had a really good mooch round three shires garden centre and found a very good selection of plants and other goods. The cheese counter was particularly interesting with some lovely cheeses on offer. We had the carvery and although it seemed a bit on the expensive side what we had was hot and well cooked.

Plants were of good quality and reasonable priced. Car parking was easy as was access to the Centre. Lots of gardening appliances and huge selection of fertilisers and weedkillers. Good selection of roses - I bought one.

Over cooked and dry fish whilst the vegetables to go with a half decent beef pie were off the scale overdone. Hot chocolate was neither, even after 2 attempts.

Large restaurant with extensive menu, including Sunday carvery. Lots of desserts available, cakes, cold and hot drinks. Clean, friendly attentive staff. Thoroughly enjoyed our visit. Would recommend to all parties. Dogs allowed in garden centre not indoors at restaurant but chairs and tables outside

I'd been disappointed with the food here previously but was prepared to give it another go in the hope that it would be a better experience this time. Not so unfortunately. At around the £10 mark for a snack meal it's not cheap but that was not the biggest issue. I ordered the "chef's special" which was baked potato with a pork filling. It was served with an unasked for salad which consisted of limp and tasteless leaves and chunks of tomato and cucumber, a small reheated baked potato (with no butter) and a dollop of unidentifiable meat strips mixed in with tomato ketchup. The only part I was able to eat was the potato although that was quite dry on it's own. This is an excellent garden centre and shop - what a pity it's so badly let down by the food. Next time I will plan the visit for earlier in the day then go elsewhere for lunch.

Called here on our annual trip to purchase our plants! Always a high standard & we particularly enjoy a cuppa too. We had the opportunity to watch the local heron while we sat outside, special treat’

We had soup it was lovely had to wait quite a while but was worth it. Then we had tea and cake the lemon cake was a basic sponge with lemon curd inside and icing had no flavour

My Husband and I like going to the 3 Shires Garden Centre and in the past have enjoyed visiting the restaurant, but sadly not today. Firstly I waited in a queue for over 10minutes to order our food, because there was only one lady taking orders and serving drinks, she was quite efficient, but it was too much for one person. My husband had the Thai curry(9.95) and I had a sausage and caramelised onion panni with salad (6.95). The curry consisted of a plate of rice with the smallest portion of curry that I've ever seen, it had about 4 tiny pieces of chicken and something that resembled peppers I think! My panni, OMG.... I expected at least 2 nice flavoursome Sausage and some nice caramelised onion, that is not what I got. What arrived was a very nice Panni with a small sausage that had been cut into three slices, of which it looked like I only got two thirds, and some soggy fried onion. Now I thought it would also come with a nice portion of salad for the money, no just a few leaves, tomato and cucumber. ALL VERY DISAPPOINTING and a waste of money.

Huge place with everything 'spread our' and must have one of the dearest restaurants we have ever visited, £5 for soup?? and the cakes and biscuits were the dearest we have ever seen and we were not alone at commenting on prices in fact the two ladies next to us walked out

Arrived at cafe for lunch, there was abit of a queue which moved very slowly. The person on the till was very slow and there seemed to be problems. Eventually it was our turn we ordered a cheese baguette and I asked for a baked potato with beans and if possible bacon. They said that was fine, he then repeated the order back as a ham baguette which we corrected him. I paid and then checked my receipt I was charged for the most expensive potato and my husband for ham baguette. I had to go back to the till to check .

Paid the price of a meat carvery for a veggie option, which considering I didn’t eat the most expensive part is actually ridiculous. Not only that, but veggie gravy wasn’t available and neither were Yorkshire Puddings! The veg was cold, mushy and very dry and bland due to the lack of gravy.

I have visited the carvery here many times in the past and always had a good meal but today, not good carvery meat was just turkey in our opinion was overcooked and all bits not slices. The selection of vegetables was fair but not very warm.

Visited the cafe this morning very disappointing a long queue and only one serving other people were getting annoyed ! Eventually 15 mins later received our coffees because they were left on the side they were cold we felt we couldn’t queue up again

Been here twice for breakfast and really impressed with the quality of food and really excellent standard of service

We popped in for a couple of coffees, and decided to have some cake too. I chose the Carrot Cake and my other half had the Coffee and Walnut Cake. Very nice, however the toilets were filthy.

Been here few times , garden centre is very good ,Xmas stock now in very good choice if a bit expensive, restaurant is a different matter, over priced quality not the best ,staff are nice and warm, will we return, probably, but not to the cafe.

We have been going to this restaurant for 25 years and it has had it’s ups and downs, but I can say that we had a great surprise with are visit yesterday 3rd Nov. The carvery was reinstated and it was fantastic,great food, hot,and the staff so helpful and nothing to much trouble. We had thought of going elsewhere, but now you won’t keep us away. Well done to all. Paul and Neville.

We arrived at 10.15, no-one else sitting down in the cafe, a couple were in front ordering. We ordered three breakfasts and poached eggs on toast. It took 24 minutes from ordering until the food arrived.

I really enjoy our visits to this Garden Centre. 'Three Shires' carries a large stock. This includes plants,gardening equipment, clothes,stationery,preserves,gifts and decorations.In the past I thought that the restaurant let it down.The choice was very limited to what was kept out front,and you struggled to decide whilst you stood at the counter. So I was pleased to be met by a board inviting us to sit and choose from the printed menu before ordering at the counter.( Thai green curry was excellent) .It all seemed better organised to me,with much nicer food,so I'm puzzled by negative comments from other travelers!

Our family have been visiting three shires for a number of years now and have always enjoyed purchasing all of our summer and winter plants and finishing up in the cafe/restaurant for a light bite however on this occasion we were left disappointed. The cafe menu has changed, also they no longer use the hot stove to advertise tasty bites, the menu is very limited and seems a bit too fancy! We would have liked a panini or jacket but although these 2 items were available the choices were very limited also I asked to have tuna in my panini but staff refused this. Very disappointing.

We visited on a Sunday, quite busy, but the plant area looked really well looked after and full of colour. We only wanted a coffee and although it was lunch time, there was no problem with that either, it was lovely sitting watching the fish.

The garden centre is a nice place. The cafe lets it down considerably. It's nicely set out and looks pleasing to the eye with LOTS of cakes (lots) on show in fridges and on the side, but the menu is pretty boring. We ordered two "paninis" I say "paninis" because they came out and they were soft bread rolls toasted. Any cook/chef would know that when you toast a soft bread roll in a panini machine it will 1. Burn 2. Be really hard and dry and 3. Not be a panini! The salad was wet and had no dressing, the tortilla crisps were the best thing about it. I stopped a waitress and asked her why on earth the kitchen used soft rolls and picked up mine which I had left most of and showed her that the bread just crumbled like stale bread would in my hand. She agreed that it was not good. The table and plates were covered in burnt crumbs as we attempted to eat them.The waitress stated they used to use frozen and now changed to fresh bread-bad idea go back to the frozen paninis and quick! I was kindly offered a free drink or cake and I politely declined the offer. Wouldn't rush back here-a simple dish got so wrong very strange.

Visited late August for a light lunch with parents.

Called here on Tuesday 28th August as we were passing through the area at lunchtime. We were encouraged to stop as the big sign at the front said "Carvery Restaurant" and a carvery would have suited us fine. Unfortunately the carvery is only available on Sundays, perhaps the sign could be updated to show this!

We have been here several times and the kids love it. They enjoy looking at the fish and playing in the outside play area which has sand on the floor. They made sand castles and played on the swings and slides while we enjoyed the lovely coffee and variety of cakes. Food is lovely plants are beautiful to look at as well as buy and atmosphere is very relaxing.

me and my mum were very disappointed to find the restaurant has now stopped doing the carvery on week days just a sunday ! the carvery was always popular in the week . I can not see how not doing them will help with custom . please reconsider your decision . thank u .

Nice setting, reasonably priced food in the restaurant, good outdoor play area for kids ... but loos are unacceptable. Nappy-change area was dirty (I used several baby wipes cleaning it before even putting toddler on it). The disposal bin for nappies was soiled around lid, floor grubby, and whole area smelled unpleasant. I also used ladies loo during visit - not good either. If supermarkets can keep their toilets clean with their huge footfall, I can’t see why a local garden centre can’t meet similar standards?

This is by far the nicest garden centre I’ve been to also food in restaurant very nice you can spend a day here plenty to look at and a beautiful pond with the biggest koi I’ve ever seen

We took Daughter and son in law to show them where it was because we go lots of times because there is such a lot of interesting things to look at.

Busy Sunday lunchtime, but staff coped very well. My tuna, cucumber & mayo baguette was spot on, with plenty of side salad mix. Others in the family outing all gave a thumbs up to their variety of hot & cold meals too.

I love your carvery. Please order in more Sundew plants this summer lol. I loved the ones I bought last year.

Having an early visit to the excellent garden centre we thought we would have breakfast at their onsite restaurant. Disappointing to say the least. They were not busy but our meals took quite some time to turn up. Cutlery was stained and the bacon was so overcooked you couldn't cut it let alone eat it.

The garden centre part was great, so many deals and a lot of variety and I really enjoyed looking around the displays. The big koi carp in the pond were very nice to watch and there was outdoor seating to sit and watch them, never seen koi carp so big! Unique experience, but I went to use the toilet and the standards were poor, there was no toilet roll in both cubicles and tissue was all over the floor, I think they need more toilet checks in the future. I also got slightly frustrated at the end as the queues were not that big, but the staff on the tills were very, very slow and we were queuing for quite a while considering 3 tills were open. Overall the garden centre was very enjoyable and I would go back.

we go there quite a lot, we usualy have the pensioners two course meal, in the carfery good food good value, there is two dining areas , both excelent and clean.

Came here with in-laws found the plants very expensive. The cafe was lovely but the cost of cake was extortionate x Wont travel there again for a while.

Haven't been over for a couple of years. We found that all the staff were very friendly and a lot of new products on display all around the centre. We had a carvery and although it was just beef or turkey we had a great meal with lovely gravy. Going back again for another meal

Went for morning coffee, very nice, fairly friendly staff. Didn't like the way the cakes were uncovered and help yourself though.

Took some relatives to 'The Gallery' restaurant today for the carvery.

Cannot comment on the coffee shop as didn't use it but I can say the gardening side of the business is well worth a visit. Good quality plants, great selection and reasonably priced. Large shopping area with the usual clothes, trinkets, greeting cards etc.

Food took far to long to reach our table, other customers were obviously served before us and had there food long before, to many members of staff stood around doing nothing is it any wonder the place is so empty this one of Year when...

Not to bad for coffee, but why does a coffee shop shop/ restaurant have to have a childrens play area, cant childrenn just sit with their parents anymore?

Wonderful decorations for Christmas plus a large train engine children can sit in. Lovely restaurant with carvery or other main meals, cakes and special items for children.

Good place to browse & plenty of choice products to buy. Children loved it. Snack lunch in the cafe was ok, cheery male supervisor & we were served within a reasonable time. Had read reviews on the cafe, so a bit wary, but we found service good & food okayish, a bit expensive for what we had.

Whenever we visit here, which is regular, we always go into the restarurant for the carvery and the food there is always excellent.

Although the food was all laid out on the hot-plate at 11.45 we were told to come back later as lunch didn't start til 12.00. On return 15 minutes later there was a long queue. After standing in line for some time it was discovered that one needed to go to an entirely separate area to pay for the food first!!

We went for a visit and light lunch. My wife got some crumpets and I had a “gourmet” sausage roll,chips and salad.

If mass catering Beefeater etc can do a proper breakfast, its a pity Three Shires can't. Not much flavour to the bacon and the saute potatoes tasted of fat and ate like cardboard.I had better stop eating here.

Great range of good quality plants. Friendly staff. interesting range of gifts etc in the shop. Good place for browsing and nearly always end up buying something.

Gone down hill since our last visit, food not so good, choice not as much as previous, shame as it was always pretty good

Stuffed with gifts (Christmas is already at 3 Shires), deli as well as plants and everything for the garden, I popped in here for lunch. The mushroom stroganoff with rice was very good and the pot of tea for one a good size. There was a good range of cakes, slices and bottled drinks. I do like to have all food on display covered - the slices and scones weren't - so I stuck with the main meal. This was in the cafe part - not the carvery. Nice tables in a conservatory overlooking the carp filled lake. Could have spent hours walking around but on a tight schedule.If you go to the deli - and the range of cheeses is quite interesting - talk to Barbara - she's very knowledgeable of what she sells and her personality made my visit!

Iteresting plants here and various lovely interesting goods for sale ,staff freindly and helpful ,even taking goods to your car ,nice place to visit and we'll stocked plant sections ,

If you're looking for sub-standard food at extortionate prices then look no further! The 3 Shires restaurant will be more than happy to cater to your needs. Complete with moist, soggy, undoubtedly days-old wraps, underwhelming sides and the world famous brown cucumber, this restaurant is guaranteed to leave you with that wonderfully terrible taste in your mouth that everyone wants after a lunch jolly.Keep your eyes peeled and you might even be lucky enough to find the snails in the refrigerator. It's totally makes paying almost £3 for a drink worth it!

Overpriced, extremely long hair in the food, coffee ------ deeply unpleasant. Staff were very friendly though and it's such a shame as the garden centre was lovely and the restaurant has a stunning view of the fish lake, just let down by the food/drink.

My partner and I came to the garden centre to have a browse around and then eventually get cream teas, typical British Saturday. The garden centre was very nice, pretty and well organised. The Gallery restaurant and cafe however was a horrific experience. It looks very pretty and high quality...don't be fooled!To start with, there's no signs, menus or any kind of indication what's on offer. After wandering around every table looking for a menu of some kind that wasn't advertising an expensive prosecco cream tea we make our way to the counter, only to be shouted at that food stopped being served at 3pm. Bit of an assumption by the staff that we wanted anything other than a drink, very very rude. We order two cream teas, and the young lad behind the counter looked as if we'd asked him in a foreign language, baffled as to why he'd not acknowledged our order we explain we'd like "Tea for two and scones with jam and cream". He understood this as cream tea for one and a separate tea for one....how?! It took three attempts to explain it to him before he got it right and we still ended up with only one portion of jam and cream. To my delight the teapot and teacups were dirty, at this point I was too annoyed to even bother telling them. I'd even overheard that they had no more milk to serve! What a well organised business. The fresh homemade scones were flat and undercooked. Very doughy! Again I just wanted to leave as soon as possible so we didn't bring this up. Overall a very bad experience, bad food and even worse service, please don't spend your well earned money in this overpriced, understaffed hell.

Went here last week on Thursday, with some family, we often visit the garden center to pick up deals and plants. This is not the first time we have visited the restaurant/ cafe but was the first time we had the high tea. My mum had been given a voucher previously when you had made a purchase at the garden center, it was for either 20% off breakfast or afternoon tea. When we arrived at the cafe, the general manager asked what we wanted, we explained that we would like to have the high afternoon tea- he said oh we normally only do this on a pre-booking ( voucher did not say we had to book) so please consider if you do decide to do this, however he explained that he had already made a few up and that it would be fine this time, but please remember for next time. We ordered 3 not knowing how big they would be at £14.95 per person which we thought was actually quite expensive, due to i had previously booked an afternoon tea at another location using groupon in Gloucestershire for 4 of us and only cost us £20 for the lot of us. So please bear in mind if buying at least 3 it will come to about this amount £35.88. There are two slightly different options one was a prosecuto and cream tea which was about £10.95 and then the high tea which was the price mentioned above. So included it this was unlimited teas- which meant you could have exotic ones, we just opted for black normal tea- ( this is where the price could have been slightly cheaper), a selection of sandwhiches, however please remember you do not get asked what selection you would like we ended up with salmon & cream cheese, cucumber & cream cheese, cheese, ham & pickle, chicken & tarragon.On the next bit up there was a big massive scone, with clotted cream and jam, and then on the top of the cake stand was a small selection of cake slices, all were different on each cake stand. We didn't know how much there would be so we ended up having to take most of it home as it was too much.I would recommend this if it had maybe been thought out a little better, maybe explained at the tills when given the voucher that you needed to pre-book but also what each included in the price.

Having walked round the inside bit of the garden centre, which was very smelly! Water logged carpet! We decided to try the cafe. I had roasted veg soup and partner wanted a cheese and onion baguette, but no, they would only sell what they had made already, egg or turkey. Opted for turkey. Bad move, obviously yesterday's carvery left over turkey, dry and unappetising, my soup turned out to be on a similar level! Liquidised roast dinner! I could even taste gravey and stuffing! Quite strange, and salty! On the plus side GF bread, even if it did taste like it was a week old!

Yes the Garden Centre is first Class but let down by the Cafe with Not very good Prices that is easily understood as should by, also some look very Expensive, shame for the Centre.We enjoyed the Centre very much.

Thought this would be a lovely day out but sadly did not make the cut. Allowing for it being a very humid day this Garden centre has a large indoor retail area of all manner of things yet so overwhelming stifling it spoilt everything. No fans deployed no air conditioning just draining humidity inside as well as out. We opted for the two course carvery. Another disappointment! Chicken and gammon on offer though couldn't mix them . One or other. The chicken was not carvery it was breast and wing pieces. I was in utter disbelief at the miserly half a fairly thin slice of gammon and asked if that was all I was getting. The man carving begrudgingly said I could have a wee bit more which was half fat! It was not the best in the world either. Fair does the roast potatoes were excellent. Pudding also left a bit to be desired, the crumble didn't crumble and the bread and butter pudding you needed a knife to cut. I hate giving a poor review but this twas as I found it today.

I cannot fault the gardens centre. It's brilliant. Everything you could possibly want and more. However, the cafe really lets this place down. The service is dreadful. Staff don't seem to know what they are doing & the set up where your server does your drink, prepares your food and takes your money whilst a huge queue is forming behind you is ridiculous. Especially when there is staff standing around not serving. Our last visit a member of serving staff complained very loudly about having to take an order outside. This was not a one-off. Having been several times and the service always poor, we shall only visit the garden centre in future and give the cafe a miss.

Visited on a beautiful sunny day. The plants all looked beautiful and they are obviously all well looked after. There is lots of things to treat yourself too, from tea pots to perfume, clothes, shoes, furniture, book and BBQ's. Whilst on our trip round the vast plant area we decided to take a break and have a coffee. We were greeted with a cheery good morning from what I believe to be the restaurant manager, we ordered our drinks and were served by a pleasant young lady. As a treat we chose a piece of the homemade yogurt flapjack. All I can say is WOW !!. I could see and taste it was homemade it really was delicious, it was all washed down with a tremendous hot chocolate and my other half had a cappuccino. I loved my visit to 3Shires and would highly recommend it. I will be back as the carvery looked very tempting.

If you go to the restaurant before 12pm and want a sandwich which is already prepared and in plan view of all customers.... your out of luck as they don't sell sandwiches until 12pm.

Food in the cafe is very average, would not rush back.Overall around the whole of the enclosed areas there was a pervading smell of sewage, something must be wrong with the drains.However good selection of plants.

Visited here for a bite to eat and a look round during the bank holiday. Carvery was OK. Pretty standard. Two meats to choose from which is less than what you often get but all well cooked if nothing spectacular. Our highlight was sitting in the conservatory near the pond seeing a heron arrive, wait and catch a goldfish. He then flew up into a willow tree and literally necked it! Awesome to witness. Garden Centre was pretty much as you'd expect, full of plants but other posh and expensive gifts are and clothing to TEMPT or not.