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4.4

Based on 2.766 opinions finded in 5 websites

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Nº 1964 in 7028 in City of London, Westminster

Nº 304 of 1079 Other cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..meatlambcheesesteakoxribtrufflesaladchickensalmonchocolatefishoysterssteaksporkcodbeautifulcookedbelly

comment_iconOpinions

I visited here for the afternoon with my mum who was visiting London, and was blown away by the amazing service and high quality of the food/wine. We were well looked after by the team - big thanks to Terry, Micheal and Hamoussa for making it extra special, we will be back !

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Connie R . 2024-10-29

MORE AT TripAdvisor

Fabulous ambiance and a great service offered by the team special thanks to Terry, Michael and Hamoussa for making our visit extra special we will be back !

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Judith R . 2024-10-29

MORE AT TripAdvisor

We are early so the restaurant was almost empty when we arrived, but was full by the time we left, it’s clearly very popular. The food was very good, and also decent value for money. The service was friendly and attentive, would recommend.

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Nickyd85 . 2024-10-26

MORE AT TripAdvisor

I recommend this perfectly placed restaurant in Marylebone, which has excellent variety of food at a reasonable price, particularly the set lunch menu. A popular place at lunch time but not too noisy.

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Jane . 2024-10-15

MORE AT OpenTable

Exceeded our expectations! The cheeseburger was insanely good, great service and atmosphere. Will definitely be coming back.

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Jo . 2024-10-14

MORE AT OpenTable

Absolutely the best steak, red wine and really excellent lovely service 🍷🎉🍾🤠

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Christopher . 2024-10-13

MORE AT OpenTable

Friendly waitress. Good value breakfast. Cozy corner.

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Monica . 2024-10-10

MORE AT OpenTable

Good service, centrally located and well decorated place, perhaps quite low lighting, it is even difficult to read the menu, good quality of products and speed, I recommend the burrata is to die for and the perfect pasta, varied desserts and large portions

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Adrián Lozano . 2024-10-07

MORE AT Google

Month d, 1h d, wait between plate and plate. no apologies Eat without more. We won't be back

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Laura Masvidal . 2024-10-06

MORE AT Google

Average to poor food - unnecessary twists on classic dishes. Very very slow service.

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Madelyn . 2024-10-05

MORE AT OpenTable

So first - the food, ambience and drinks were all amazing. I couldn’t find anything to criticize there. The only thing I would have to criticize is that the waiting times were quite long and even though the waiters were all incredibly kind and nice, it almost seemed like they were a little overwhelmed and not very coordinated. Will definitely come again though. It’s a great atmosphere in there.

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. 2024-10-04

MORE AT OpenTable

My new favorite go to. What is not to like. Good food, great service and fabolus wines. Don't walk, run here. The service is personable. A first date, old friends, the counter or a solo evening. Highly recommend.

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MrGT3 . 2024-10-03

MORE AT OpenTable

A very nice restaurant with the added bonus of being a wine bar. The food is good. We had pasta and a burger, which were tasty and large portions. The real winner here was our waiter who is also a sommelier! He suggested lovely wines to pair with our meals. It was a very good experience overall!

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Michelle . 2024-09-28

MORE AT OpenTable

Nice Cosy place and buzzy vibe. Varied menu with something for everyone xxx

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Anne . 2024-09-28

MORE AT OpenTable

Mixed experience. We went for a jolly lunch with the company. We have been here as twosomes before, and had a thoroughly good time. This was not so good. The positives - two of us had the chicken dish from the set lunch menu - beautifully cooked, just the right amount, delicious. One of us had the fish - just as good. OK. The negatives. Cucumber Gaspacho - weedy, sweet, poor. Most importantly, two of us chose the main course (set menu) pasta. Oh my goodness - tiny portion - asked for more grated cheese to perk it up - never arrived. How much does pasta cost? Next to nothing. TINY PORTION! Simply not good enough. So astonished, we didn't get our heads together to object. Also, put at table next to the storage entrance and had to cope with deliveries shoving past us to get stuff in - no apologies, no courtesy. Something going on with the staff which was causing them issues. But no need fpr anyone to impose their mood on the guests. Not good. We will be back for the twosome experience which has always been good. Owner... Manager... time to sort it out. Reputation is hard won and should not be lost because of such a poor service delivery. Chef - if you have a cheaply produced (but tasty) dish - even if it's on the set menu, you can afford to be more generous. Penny pinching - look at what the FT has recently said about the importance of a good value set menu meal - even if it's composed of (tasty) scraps and offcuts. Room for improvement.

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Oxfordhollyberry . 2024-09-26

MORE AT TripAdvisor

Great location and atmosphere, took a long time to get served however.

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Michael Harvey . 2024-09-25

MORE AT Google

Food was great, wine was superb. The staff were friendly and accommodating, and the location was wonderful.

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Alexander . 2024-09-24

MORE AT OpenTable

I love this place ! Great food, great wine and very professional and also friendly ! Thank you so much

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Alessandra . 2024-09-22

MORE AT OpenTable

Excellent service , Quite flexible with appointments , Great selection of Food and Drinks, Defo visit again with family

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Omkar . 2024-09-20

MORE AT OpenTable

Lovely food not mega bucks and really lovely staff. Pretty restaurant,really excellent service

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Cathy . 2024-09-19

MORE AT OpenTable

I love this restaurant but a really disappointing visit. Booked standard seating and was presented with bar stools. Ended up sitting outside which was cold and no heaters on. Service was terrible, trying to attract attention to order was almost impossible. Had two drinks and skipped food. Will be a while before I go back

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Penelope . 2024-09-18

MORE AT OpenTable

Outstanding dinner loved the octopus salad and the pasta dishes were exceptional. Great variety of wi ex too and very friendly service. Truly a hidden gem in SoHo

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Donna J . 2024-09-16

MORE AT OpenTable

Absolute terrible service. From the waitress and guy in the suit. How you send some drinks and had ask twice where’s the coffee. Waiting 30 minutes for it when you’re not even busy.

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Alison Wall . 2024-09-15

MORE AT Google

Outlived the carpaccio and the pasta the prawns were excellent too. Wonderful wine and cocktail offerings too. A great spot great value with very professional staff

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Donna J . 2024-09-14

MORE AT OpenTable

Staff were really good, we had a fun evening. House red a bit expensive, but otherwise good value.

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Sarah . 2024-09-10

MORE AT OpenTable

Had an excellent steak here and a nice bottle of red. Highly recommend.

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Jasper S . 2024-09-07

MORE AT Google

We stayed in the private room, and everything was perfect.

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john a . 2024-09-07

MORE AT Google

Lovely local to our offices، staff are always very nice and friendly, nice atmosphere and great drinks

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albuquerque . 2024-09-05

MORE AT Google

Staff was exceptionally rude, making us move tables in an empty restaurant ?!?

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shrut kalra . 2024-09-03

MORE AT OpenTable

Had a lovely girls' breakfast today and it couldn't have been better. The weather was perfect for sitting outside, and the service was top-notch. Our waitress, Fabia, was incredibly welcoming and patient in explaining the menu to us. I had the smashed avocado with eggs, which was delicious, and my friend enjoyed the eggs benedict. We arrived just a few minutes before closing, but Fabia kindly asked the kitchen for more time, which we really appreciated. Thank you for the wonderful experience, Fabia! We’ll definitely be back next time.

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Laura Durham-Rech . 2024-09-01

MORE AT Google

Delicious food The exquisite fish

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claudia gonzalez . 2024-09-01

MORE AT Google

We went for the ‘all you can eat’ breakfast which turned out not to be all you can eat which we found so deceiving. You were only allowed to add three additional sides to your main dish and add an additional lighter breakfast or sweet dish . It was plenty of food but we would have wanted more savoury sides rather than an another dish entirely. Service was a bit miserable apart from one gentleman who was the only one who was warm and engaging but sadly he wasn’t our main waiter. We weren’t welcomed with a smile. Almost felt like an inconvenience to have entered . One of our seats was dirty and sticky. There was no more almond croissants, portobello mushrooms were very salty and the toast were as hard as biscotti. Thankfully the rest of the breakfast was nice and fresh. We asked for scrambled eggs and they delivered it over easy but that was retrified immediately. But if you were to advertise breakfast as “all you can eat”, it should be unlimited food and not limited in any sort of way.

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Wendy Lam-Vechi . 2024-08-31

MORE AT Google

Lovely food and service, I recommend the steak!! Will be back again soon.

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Ava . 2024-08-31

MORE AT OpenTable

Drinks after work and we were assigned an outside table, which was perfect for a warm August evening. Service was prompt and efficient and a big shout out to Leanna for always being there when we needed her to top-up our glasses! Would thoroughly recommend and I can't wait to return.

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ChunkyW . 2024-08-30

MORE AT TripAdvisor

Lunch for 4, all of us enjoyed the food and appreciated the attentive and professional service. Special mentions for the octopus salad, the loin of lamb and the cacio e pepe pasta - these dishes were very good!

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Mike Stone . 2024-08-25

MORE AT Google

Outstanding dinner with a friend. Excellent food, service and wine matching. Could not ask for more. Thank you.

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Julian Gorniok . 2024-08-25

MORE AT Google

Breakfast/brunch. Food was first class. Service not as pleasant or welcoming as previous visits.

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Sue Francis . 2024-08-24

MORE AT Google

Amazing staff. Made our evening. It is however very expensive.

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Lynn . 2024-08-21

MORE AT OpenTable

There is nothing to complain about, the food was amazing and the staff was really friendly. I recommend everyone to eat here.

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Michiel Beulen . 2024-08-19

MORE AT Google

Really nice people, beautiful interior and the food was scrumptious!😊

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paulien beulen . 2024-08-19

MORE AT Google

I waited half and hour and no one takes my order. Racism? Im a brown woman. Or u assume im not important? If americans or Europeans are there the staff rushes over there. It was sunday afternoon and the place anyways wasnt busy. I had to leave.

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Priya . 2024-08-18

MORE AT Google

Good menu and wines. Plenty of space. Not packed out with rowdy tourists and mindless bar music. We could talk and hear ourselves think.

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Stewart Maugham . 2024-08-16

MORE AT Google

A massive thanks to the welcoming, kind, smiling and competent staff at 28/50 in Marylebone. Special Kudos to Thierry the sommelier and Raymond who went out of their way to make our dinner a memorable experience. Thanks again. We will be back soon!

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A B. . 2024-08-15

MORE AT Google

Good food and great service, especially from Raymond on the bar.

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BrianS . 2024-08-13

MORE AT OpenTable

First time to this wine bar /restaurant and I’m looking forward to going again. Extremely helpful staff and great location.

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James . 2024-08-13

MORE AT OpenTable

Although the food was nice I ordered a hot side and it didn’t appear until I’d finished my main even though I’d asked where it was. Service was a bit erratic even though it wasn’t very busy. Sorry but I’d not return.

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LesleyR . 2024-08-13

MORE AT OpenTable

We really enjoyed our first visit to 28-50 Marylebone for a late pre-theatre lunch. The service was friendly, welcoming and efficient, the set lunch was good value for money and the food itself was delicious. Needless to say the wine and conversation flowed and we are already looking forward to our next visit and, you never know, having set such a high standard, our scores may even go up a notch! 'Very Many Thanks' for a lovely Saturday lunch. See you again before too long.

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Maxwell . 2024-08-10

MORE AT OpenTable

Excellent food and drink at fair values. Great ambience too. Only criticism is that our table was served by 3-4 diffeeent people so we occasionally felt rushed as they each asked us if we were ready to order etc.

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Paul . 2024-08-08

MORE AT OpenTable

As good as ever. Excellent service, great food, amazing wine!

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Nikolaos . 2024-08-02

MORE AT OpenTable

What a fantastic experience dining at 28-50 is. The ambience and service was first class. The Lamb and Pea Risotto were outstanding dishes Head Sommelier Terry has a wealth of knowledge when it comes to French wine and his recommendations were better than we could have hoped for. The Pinots he chose were simply stunning! Can’t wait to be back in London to visit this great establishment again!

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John Foley . 2024-08-01

MORE AT Google

On the spur of the moment we chose this resturant mainly because of its amazing street presence & its interesting Italian cuisine. We were served by the friendly and very professional Raymond who recommended a number of excellent food and wines. The daily brunch special of prawns and chicken were absolutely fantastic. And great value! We would go back tomorrow if we were not leaving London!!! Five Stars

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Adam F . 2024-07-31

MORE AT TripAdvisor

Begrudingly given an outdoor tablper the booking request; member of staff clearly did not want the inconvenience of us sitting there, and that lack of customer care continued throughout the evening. When the food finally arrived it was not up to the usual quality (over-salted and bland). Had to repeatedly as for items. Discount given off the bill. Been here many times for lunch and dinner and by far this was the worst experience. Only the friendliness of another wait brought a smile

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K . 2024-07-31

MORE AT OpenTable

Perfect place for a cocktail and watching jazz - really nice vibe

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X X . 2024-07-30

MORE AT Google

Had very pleased and calm dinner, which I haven’t had for long in London. No pressure from service point, of ordering or leaving the restaurant. Food was great, pasta maybe slightly undercooked. Reasonable prices, great atmosthpere. Especially, if you want outdoor sitting. I would like to say a big thank you to Jevgenijs. I wish all waiter would be like him, very calm and professional. Also, suprised by treating with desserts! Just the best Sunday dinner I ever had in London

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LauritaK . 2024-07-28

MORE AT OpenTable

There are places that have built a nice atmosphere and then there are people, like Gabriele, that make it real and not just another London average place. That's why I suggest to go to this Wine bar to have a drink to start or end your evening

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Antonio Campo Dall'Orto . 2024-07-25

MORE AT Google

We had a wonderful evening - great food, good wine, fantastic ambience and superb service from manager Raymond and his team.

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Travelman6666 . 2024-07-24

MORE AT TripAdvisor

Great for a business lunch. Easy, quick service - and good food!

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GregoryD . 2024-07-22

MORE AT OpenTable

Went to the jazz night lastnight. Great performers and bar staff ..really enjoyable night. Will be returning again. Thanks to Raymond and the rest of the staff

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Jack J . 2024-07-21

MORE AT Google

Met with a girlfriend after work. We had Padrona peppers and Sweet potato fries, delicious, with a few glaases of wine. Perfect place for a catch up. Waiter wasn't very well up on wine and bottle he opened was corked, which we had to point out.

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Kate Cooper . 2024-07-17

MORE AT Google

I loved this place. Tasty and charming! Wish to come back as soon as possible.

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. 2024-07-17

MORE AT OpenTable

Staff are always friendly here and service excellent

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penelope . 2024-07-16

MORE AT OpenTable

Lovely, airy restaurant. We ordered off the set lunch menu, which was extremely good value. All the dishes we had were beautifully presented and delicious. The staff were welcoming, friendly and efficient. We will definitely return another lunchtime for the set menu.

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. 2024-07-10

MORE AT OpenTable

Place is cute with good basic servings and wine list. A fun night out in Marylebone Lane.

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Le Patricia . 2024-07-08

MORE AT Google

Great food and value. The service was brilliant too

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Xavi Carb . 2024-07-08

MORE AT Google

The food was good and so was service... the all you can eat selection is misleading... just glad we asked what it entailed as it is not what you believe it to be and not really worth the extra £5 as it is cheaper to go with the breakfast you are wanting an adding the 1 item. Overall good,

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lajoven . 2024-07-07

MORE AT OpenTable

28-50 is a top address right in the middle of Marylebone. We've always had a great time with top service.

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FredNLondon . 2024-07-07

MORE AT OpenTable

Service was a bit slow. Food and drinks were both slow.

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. 2024-07-06

MORE AT OpenTable

Food was ok. the wine was amazing.. we spent more on wine then food

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Keith Chalk . 2024-07-05

MORE AT Google

Good food and good options of wine. Service was okay. Very good location and lovely live Jazz Night downstairs.

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Luanna Luna Sena . 2024-07-04

MORE AT Google

Visited this restaurant for lunch on Saturday, it was a very warm day and the restaurant has opened up their sliding doors which made the atmosphere very good, felt very summery Lunch was a set meal start and main for £19.95 which was last very good value and if you are looking for a light lunch this is recommended There is also a very good a la cart menu The staff were very helpful and professional The food was great and we would go back again Thank you

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Nigel G . 2024-07-02

MORE AT TripAdvisor

Excellent food and wine. Amazing service. Will be coming back again for sure.

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NikolaosK . 2024-07-01

MORE AT OpenTable

I came a couple of year ago for my birthday and knew I wanted to return. I came on a date here and I wasn’t disappointed. The food was so amazing, I had the coley the flavours were so delicate and intricate. The beef tartar was by far a fave and we also had the burrata. It was all perfect. To pair I chose a this red wine which was so delicious! The service was fab, I didn’t catch the name of our waitress but she was wonderful and attentive. The overall experience here was excellent and I will be recommending and returning :)

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. 2024-06-29

MORE AT OpenTable

Meh! I wouldn’t go back and do not recommend it. Service is not good and they couldn’t care less about the fact that I needed to charge my apple watch despite having a charger with me, and politely asking them to help. Their cheese platter is very mediocre for the price. Wine is very mediocre for the price they charge…. Don’t go there!!

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Melody Sheybani . 2024-06-25

MORE AT Google

The girl in the green dress would do well to take a course in customer service. We didn’t even get to order before walking away from her incredibly rude attitude. Good luck to the owners employing people like this.

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Dale Langan . 2024-06-25

MORE AT Google

Lovely place Great food Fantastic waitress Spot on for my casual lunch meeting

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. 2024-06-24

MORE AT OpenTable

Went on a Monday and it was lovely- none of the wait staff made us feel rushed and we ended staying for three and a half hours! Would absolutely go again :)

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. 2024-06-24

MORE AT OpenTable

Nice quiet late breakfast. Poached eggs slightly overdone (no runny yolks). Delicious smashed avocado on toast. And yummy fresh orange juice. Service could be a tad better - had to ask for paying the cheque - given how quiet it was - a little more attention would have been preferable.

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RuchikaG . 2024-06-22

MORE AT OpenTable

Discovered this place in the morning so went for coffee. Excellent coffee and very nice service. It seemed a good reason to try it later that day for lunch. We both chose a 2 for course set lunch at just under £19 with a glass of wine at £4.90 - quite a bargain in W1. We both enjoyed excellent prawns with aioli and nice bread. There was no extra charge for bread - a nice gesture. The main was tender, generously served chicken with girolles sauce. To sum up - a very good lunch, sensibly priced, so thank you 28-50! Good service, too

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Ania54B . 2024-06-20

MORE AT TripAdvisor

Excellent deco. Superb coffee. Good service. Spotless inside. Had a relaxing afternoon seating outside, enjoying our drinks, watching the crowds go by. Definitely need to visit at night to enjoy their Jaz events.

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Harry K . 2024-06-19

MORE AT Google

Very much enjoyed the food. The serving staff were pleasant but ineffectual. Olives didn’t arrive and had to chase the sides. Table was very cramped for four people and too close to next table.

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. 2024-06-11

MORE AT OpenTable

Staff were nice and friendly, and we didn't get rushed from our table. Saw someone's octopus starters on the next table and wished I got it. food good quality.

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LynisL . 2024-06-07

MORE AT OpenTable

I ordered A beef burger with chips and I got a raw, chewy, burger and we didn’t even have bun? clearly not a burger then? I also got 5 chips, the dessert was rancid. I gave it the one star because the service was good, one of the lady’s was really sweet and polite. Won’t be going here again

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Bethan Trayner . 2024-06-06

MORE AT Google

Before I ordered I asked if Hummus is home-made they said yes, but it wasn’t, food was a bit lower than my expectations, service was okay, especially the guy who served the wine was friendly and helpful.

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Faruk . 2024-06-05

MORE AT OpenTable

My friend and I had a wonderful experience dining out at the restaurant. The food was great and the service was brilliant. Highly recommended:)

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DeeMc . 2024-05-31

MORE AT OpenTable

We went on bank holiday Monday evening for our son’s birthday had a fantastic meal, 3 had scotch egg and I had bucatini cacio e pepe, we shared some oyster all wrpere really good, washed down with a lovely Provence rose, main course were Risotto, salmon bucatini and two of us had lamb loin all sublime and really beautifully presented, we had a great st estephe chateau le boscq real great , staff were fantastic especially the sommelier, great desserts fantastic atmosphere definitely recommend and definitely go back

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FoodtasterFoodtaster . 2024-05-31

MORE AT TripAdvisor

Overall great lunch. Just a couple of minors. A bisque as part of the starter and needed to ask for a spoon. Offered the desert menu but it never arrived. With attention to detail it would have been full marks.

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. 2024-05-29

MORE AT OpenTable

Great tasting food and good selection of wine. A little understaffed.

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Sina Babazadeh . 2024-05-29

MORE AT Google

We had a delicious meal—hand rolled and cut pasta no less— and absolutely lovely, warm and delightful service. We hope to stop by their jazz bar later during our visit. Really charming!

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ElaineR . 2024-05-28

MORE AT OpenTable

We wanted only a light dinner and said so as we came in. We were nonetheless welcomed in in very friendly manner. and sat in a very nice window seat. The ambience was very much upmarket French brasserie I would say. A great place to people watch, inside and out. Tables outside for warm weather. The wine list here goes from inexpensive to absolute top wines. One of the sommeliers, Mike, matched my salmon pasta beautifully with a glass of Chablis that was not dear, but treated me as though I was ordering e.g. Opus 1, which is on the list! We told him that we had come from briefly visiting our daughter just after a major surgery and that she had come through OK, explained we couldn't eat or drink much. He very kindly wished her and us well and because we could not drink more because of driving to our astonishment gave us his card with an offer of two glasses of champagne, urging us to return to celebrate her full recovery. The food was excellent and not too pricey. One could spend a fortune on some very fine wines here and I hope to try at least one soon. Thanks to everyone for a really enjoyable and sorely needed relaxing meal. I would say this is a place women could come to enjoy a drink together and feel very comfortable. Top marks.

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John C . 2024-05-27

MORE AT TripAdvisor

After walking out of the local Ivy we found this place where we were enthusiastically welcomed, offered various tables and promptly served. Great food, service, wine,atmosphere and music.

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Neil Smith . 2024-05-26

MORE AT Google

We’ve often passed this restaurant and seen it has a wonderful ambience, with a fabulous dual aspect, and pavement dining, but never had the chance to stop and eat! Did so last night, really friendly staff, extremely fast and efficient, wonderful atmosphere, food was fabulous. Mains were exceptional, the lamb was utterly superb!! Coffee (which was superb) was complimentary for no reason what so ever, service & food was impeccable, and we gave no indication of impending review, and none was solicited. It was just a lovely gesture, which meant the bill for 2 people, with 2 courses and a total of 4 drinks (soft) came out at £77 including service & vat and for the standard of what we had, that is superb value for money!! If it was closer to double it wouldn’t have surprised me!!

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Jason Havers . 2024-05-26

MORE AT Google

Emiliano, legend through and through. The whole crew to be honest and I can’t wait to come back again. Highly recommended

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Sabina Csok . 2024-05-22

MORE AT Google

The location, lighting, service and selection is unparalleled in the area. Have been coming for years. Wine and food menu is frequently evolving. Lovely personal touch that makes it stand out.

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Irene Nuta . 2024-05-22

MORE AT Google

Great location. Slightly strange decor but overall nice ambience. Set menu was great value, and the cucumber gazpacho and chicken supreme were really delicious. Friendly and helpful staff too. Would return.

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JonB . 2024-05-21

MORE AT OpenTable

We came for Wine and Cheese tasting and Terry was absolutely brilliant. He knew all of his cheese and wine and paired them superbly. his knowledge was second to none. He really made us feel special and I am coming back here with friends as it is a superb offering. Really grateful for making it so special. Thank you Terry.

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Peter T . 2024-05-20

MORE AT TripAdvisor

Great place in Marylebone. Outstanding wine list with well prepared food options. Friendly and accommodating staff. Great atmosphere.

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mark phillips . 2024-05-19

MORE AT Google

Go for the wine not the food. I went with my partner for Sunday brunch. The positives are that the restaurant is in a nice quiet setting with pleasant staff, and the wine was excellent. Unfortunately the food was a let down. We decided on simple dishes. In both cases the spaghetti was overcooked to the point it was a mash potato consistency. I had Cacio e pepe which was largely missing the aged pecorino and the pepper overpowered everything. My partner had a salmon pasta dish, which had little to no salmon in it, with too much seasoning.

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. 2024-05-19

MORE AT OpenTable

Food was poor (ordered cheese and it was stale). Service patchy.

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. 2024-05-16

MORE AT OpenTable

Great food, tired staff (but they tried), got starters after mains and was difficult to get attenaion

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TopFoodCritic . 2024-05-12

MORE AT OpenTable

A wonderful evening helped along immensely but charming and efficient staff! I had the Lamb rump which was delicious !

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RonnieM . 2024-05-12

MORE AT OpenTable

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After leaving the 8 bar having visited two days in a row, we stopped by stage bar to have one last drink. It was mainly to listen to some entertainment. Two bar tenders working it was about 10.30pm one was visibly miserable from get go, lacking the hospitality-make you feel welcome. We go out in groups and it is not uncommon for a group to ask for a bill to be split in our case the total divided by three. This bar tender started with oh well you know if you split it the service charge will be added individually or something along those lines. That instantly got my back up because we are splitting the bill you have presented us, what is your issue? Then this unnecessary back and forth. It was not about the service charge which by the way is discretionary. It was clear he was irate by being asked to split the bill. It took him quite a while too, every other server brings a PDQ machine, gets a calculator and splits a bill very simple instruction! The customer is not always right and I would put my hands up; not in this case. The kind of attitude from this bar tender on 30 August is not what hospitality needs in this day and age. He really killed the vibe! I don’t go out to argue with people I go out to have a good time. In the UK, service charges in restaurants are optional and customers can choose to pay or not. Restaurants can decide to add a service charge, which is typically between 5–15% of the bill. The Employment (Allocation of Tips) Act 2023 will come into effect in the UK on October 1, 2024. This act will require employers to ensure that workers receive the full tip from customers. In this case would have never tipped! The issue was never about service charge but just in case this is not clear to some of your staff a tip is usually about good service it has almost become an expectation in some of these establishments irrespective of service good or bad!

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4.3

839 Opinions

location-icon66 Chiltern Street, London W1U 4EJ England
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Came for lunch with friends (one was vegan) and was greet by a slightly grumpy guy. The food was nice and tasty and portions just right. The decor was too clinical and super clean which lacked character to make it stand out for other places.

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4.3

421 Opinions

location-icon103 Cannon Street
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I would like to thank Joby for being incredibly helpful. He takes extra care with the orders and has very professional.