1565 Restaurant, Bar & Terrace in Birmingham

I had the afternoon Tea here , very clean and nice quiet place to eat , afternoon tea was good , wish it had more savoury than sweet but that's just my preference

No warning of a service charge food expensive as it is and not really worth it

Our office decided to have a Christmas meal with a difference & as we work very near, we picked the Park Regis bar. We were a table of 9 and when got to the 4th floor, we were not greeted, wandered around a bit before being shown to the only table set. There were 2 other woman in the area having afternoon tea so it was very quiet. The hotel was decorated nicely for Christmas & the bar area looked comfortable if a bit corporate. Drink orders were taken & I ordered a mock tail which was lovely if a bit of a strange colour. My colleagues had standard coke etc but it took ages for them to be brought to the table. We then had to wait ages for the food. I noticed there was another party (around 20 people) on a higher level having a meal but didn’t anticipate such a long wait for the food. I ordered a beef sandwich. I did expect it to be hot but it was cold. It came with horseradish but my colleague asked for no horseradish. We were given the wrong sandwiches despite asking the server. My friend asked for vinegar for her chips & was given a sachet of brown sauce. One slice of my bread was stale and the beef looked like it was from a packet as did the salad leaves. It was supposed to be served with beetroot raisin slaw. I had a pot of vinegary supermarket own brand coleslaw with no beetroot or raisins The pot of crisps served had 2 perfectly placed crisps on top of crushed crisps. My colleague’s fish was overcooked & dry My friend’s burger was tiny. I think the dish that had the best review was the vegetarian burger. My sweet potato fries were nice but not worth £5 We were left completely on our own No member of staff asking if our food was ok or if we needed anything else I had to approach the bar tender to ask for our plates to be cleared and the bill. We were charged incorrectly too. The 3 beef sandwiches were charged @£9 each and the menu said £8.50 I emailed the Park Regis with the above feedback & got a pleasant response but they told me we had been charged correctly even though I provided receipts Would not recommend

I’m still trying to work out how 3 lagers at £7.00 each cost me £23.62?

The service is very bad and every time you go, the prices of the drink vary and within a very short period of time.

Absolutely fab staff and service!! Particularly to Ritvik and Angela who were awesome in proving excellent and friendly services

We dined here on our first night and thoroughly enjoyed our meal. We also had a snack in the bar the following evening, this too was most enjoyable. Lovely cocktails too.

Lovely afternoon tea with really slick service.

Afternoon tea was lovely, love the Hendricks tea, could get used to that and the staff were very nice

5/5 for bar area once you are inside.. but the car park is a complete disaster, the entrance is odd and tight and has not been designed properly, the barrier will open and hit your car so be ready to reverse once you take a ticket, the carpark spaces are tight and impossible for a larger car or suv..this car park is designed for vw ups! And fiat 500s, the signage to the hotel bar is non existent anywhere in the car park or lifts... hence 4/5. The open carpark before this structure was built was better... also the hotel has failed to reopen the rooftop bar which is astonishing.. to think in a city like bham...there is still only 1 place with a proper rooftop bar now....

Went out for drinks and nibbles with friends after work at this lovely terrace bar at the Park Regis Birmingham. Excellent service (thanks waiter James) and the drinks were lovely (thanks bar tender — sorry, didn’t catch your name). Tapas 3 for £14 was also very good.

***** update***** recieved a call and email from Food and Beverage Manager Tejasvi to offer a 25% discount for the next visit, did not accept, another email follow up from Tejasvi, to offer the full amount as a voucher for the next visit, when stating specific times we would like a booking he decides to book it for a completely different time but not to inform us. When chasing up to confirm the actual time we requested no email response from him at all. Would have preferred not to be emailed or called at all. Certain people in management should simply find a job role that's more suited to them. ******* Review - 1 star because i couldn’t choose zero. Actually couldn’t believe how disappointed i was after dining here. food - flavourless. prices - not worth what you’re eating... customer service - the waiter took his sweet time to order... then got there, took the order for one person at the table then darted off before having to call him back to take the rest of the order... drinks - way too strong and not tasteful at all. avoid the starters... smallest, tasteless portions, pulled from the fridge, heated for 0.1 seconds in a microwave and to top it all off... slapped with a £10 service charge. Do not recommend. Don’t be fooled by the boujee interior of the hotel.

Had an amazing afternoon on the terrace in the sunshine! Everything was perfect, this was a first visit here with a friend to celebrate a birthday we will definitely be back! The atmosphere on the terrace was buzzing and the food was delicious! Special thanks to all the staff who could have not have been more welcoming or friendly, they absolutely went above and beyond to make sure we had a brilliant afternoon!

Appalled by the service & portion sizes! £30 service charge!!! Avoid

Had a really great experience. The atmosphere is very nice and our server Franco was super hospitable, friendly and professional. The lamb kafta was exquisite and so were the falafel balls. Highly recommended.

Great service, great food, amazing vibes. Thank you to our waiter Kumran who was lovely and making sure we were happy.

The terrace team made our day! Beautiful high tea in the sunshine! Thank you Ricardo, Kumara and Aurora!

We arrived at the restaurant where one of managers promptly attended the host desk. We have said we wanted to sit in the outside area if possible and were pointed to it quickly- nice and easy- but thats where anything we have good to say about this place stops... Shame really as attended multiple times before lockdown and was always positively impressed with the it. As we settled on one of the table outside we waited for someone to come over for approx 15mins when my collegue went to ask at the bar if we could order, he have been told by the same manager that have sat us down that he was to proceed with ordering drinks... at this point even rain came quicker than a waiter, and we relocated to the indoor space asking again if we could order. At this point its 30mins of waiting... Another 5minutes have passed and we become debating whether or not stay here anymore, my collegue have asked the manager if we could order. Waiter came over instructed by a manager to appologize but clearly hushed something underneath his nose saying he is busy... 2 tables of 2 -afternoon tea, 1 afternoon tea for 7 and 4 lads in garden outside... Busy??? Ordered coffee and mocktail 😅 coffee arrived only with white sugar- brown and sweetner went out for a walk so it seems. At all times we could hear staff member and manager speaking in whatever tounge that 100% was not english. I mean great if you explaining something to someone but not when you on the floor with customers. Shameful that places that once been great cannot keep their standards and seems like they forgotten totally what a customer service is all about.

Stayed at the hotel about 6 months ago and had the pleasure of eating at the restaurant which was amazing. The food was top quality, well seasoned with some amazing flavours. We're staying again and I was surprised to see the 2 star reviews so felt compelled to write one.

Buffet lunch here was ok. Chili and rice and ratatouille was fine. Not special or so. Fresh fruit salad was good. Friendly staff

Took a party of 12 family members for afternoon tea and could not fault it. Service was spot on, food was delicious and plentiful with much needed take home boxes and there was no pressure for us to leave afterwards. Really enjoyable afternoon, excellent value and huge thanks to all the staff on reception and in the restaurant, especially Mohito who nothing was too much trouble for.

Considering how close I live to here, we had never been. So due to another dog house stint, I had to make sure me and the good lady were back on terms. Decor was stunning. Lots of space! You could talk in private without hearing other couples or peoples conversations. Outdoor Terrace has lots of space. A bit noisy with one of Birmingham’s busiest junctions below. Drinks were normal hotel prices. The good lady loved it, that’s all that was important.

Quite disappointed with the service, atmosphere and food especially seeing how expensive it is. Expect more from what you have to spend. Was terrible but wouldn't ever go back.

This is our 2nd time at the 1565. Very comfortable environment, excellent staffs with fine foods and drinks. Value for money and will definitely come back again.

Classy bar and restaurant space in Park Regis Hotel, with outside terrace and good choice on menu, not cheapest but really nice feel to

I had booked the three course carvery as the deal seemed reasonable at £14.95. Being a four star hotel, I had some reasonable expectations this would be good. I had the soup starter which was quite nice. I could not tell you what it was, as it wasn't labelled? I found this odd as it should be for allergy information. I don't have any, but another customer did when I was there and complaied which I overheard. The soup was nice though. The main carvery though was a serious disppointment. The meat was cut so thin, to a 2mm width. The chef actually said what a workout he was getting on the carvery (which I found an odd comment as there were only four tables eating). He must have been referring to the amount of time he spent on his mobile phone, rather than checking the cold food he was serving. Other than the steamed potatoes all the food was cold. The hot area isn't hot enough. The stuffing was pre-prepared and sliced like you would get black pudding. I didn't know what it was and the chef told me it was stuffing. It was fridge cold. And I mean fridge cold. It was obviously pre-prepped and not warmed. The hot lamps could not heat it either. The gravy was not labelled and there were two pots (assuming one veggie) and because they were in half in ceramic pots the gravy was literally cold, not even luke warm. The whole dinner was luke warm/cold. I could have complained, but what would they replace it with more cold food? 15 minutes after we ordered two drinks they arrived. The service was slow and poor to begin with to the point of me walking the 8m to the bar myself. It got better as we got towards pudding. The dessert cheescake was not good and had minimal base. Pity the chf could not be bothered to wipe the knife between cutting it and then you don't end up with the base all over the top of the cheese cake. Simple things any good chef would know and that says a lot about work ethic. I won't return and by looking at the sheer number of people in the restaurant, this clearly isn't popular. Hot food isn't an unreasonable request, nor is getting a drink within a reasonable amount of time. There are better options and I left unsatisfied and hungry.

We had been to the carvery before at the Park Regis Hotel and thoroughly enjoyed it so we rebooked for 7 of us. I could not believe I was at the same venue as the carvery was so poor. The choice of starters in December 2018 had now been downgraded just 4 weeks later to only a salad bar which none of us ate. Looking at the piles of untouched salad it looked as if previous diners had also bypassed this disappointing option. If you wanted a decent starter you now had to pay extra! The carvery unfortunately was cold and so dry that I couldn't eat it. I complained to the waiter who spoke to the chef who said it was that way because it had been out for over 3 hours! Not the response we expected as we were looking for a resolve! The waiters were great and in particular Omer who apologised and brought us out lovely desserts and really tried to end things on a positive note. His service was excellent! A different waiter told us that the starters and dessert options had been changed since December, but it is interesting that the price had not changed for a menu offering far less for your money. I would not recommend going here unless the standard of the food offered and served is drastically improved. Really disappointing!

Having booked well before using Groupon, they had no record but agreed to serve us anyway. We were given the menu and chose, later to be told we had been given the wrong menu. After seeing the new menu, we noticed that the starter we...

Worst Service, worst burger 🍔 ever. Never again. Salat where only three leafs with smal peace of chicken. Happy hour means: beer 4 pounds instead of 5,50.

Came here with a groupon voucher and was surprised we could book for a Saturday evening. Access to the hotel isn't very clear. You enter through a side door and then need to get the lift up to the reception floor. Restaurant lovely. Set menu...

Recently visited the 1565 restaurant for their Sunday carvery. It’s a sit down 3 course meal with soup or pasta/salad for starters. Choice of meats and veggie option on the carvery then a choice of desserts after. Turned up and were shown around The restaurant...

Ate here for dinner, had the five ways salmon as a starter, this was nice and light and very flavoursome, followed by Roasted Lamb shoulder, again delicious served with a selection of winter vegetables. Unfortunately some of our party had to service the function we...

This is my second time as i stayed at the park regis hotel and didn't want to go out, first time was awful under all aspect serivce and food! This time a bid better with the service but food still awful and way to expensive...

Five Ways Salmon, Mixed Grill and Chocolate & Orange dessert - I was well impressed with a lovely meal. Free warm bread rolls and cool still water. The wife enjoyed hers but I was well distracted !

Myself and my boyfriend stayed here on Friday 3rd August, I came back here because I had previously stayed at the Park Regis on business, however had not eaten in the restaurant. I ordered the chicken, sweet corn and lemongrass soup to start and my...

A party of 11 of us went yesterday. Although it was Father's Day it wasn't overly busy. The carvery was excellent with plenty of choice. The staff were brilliant too, attentive without being pushy. The buffet starter was good and so were the choice of...

We visited on Fathers Day for the carvery. Although we arrived a few minutes before 1pm and no staff were visible they were clearly being briefed before shift and all appeared at once! Throughout the meal the staff were very attentive and friendly and should...

We booked ahead, on arrival no one was expecting us, no one to greet us in restaurant, bar staff ignored us and we had to find someone to let the know we had arrived. We were asked 3 times if we had a reservation which...

Arrived at the bar ordered 2 glasses of Champagne only to be be told they haven’t got any, nice start. The restaurant is nicely decorated. Went to the meet and greet podium but there were no staff around to greet so had to wait 5...

We were staying at the hotel on a package that included a set menu however this was not and issue. I had a beetroot and butternut squash salad to start and my husband had the ham hock terrine both clean fresh and tasty and good...

The food here covers a wide range - from breakfast, afternoon tea, bar munchies, and dinner. Found all offerings to be quite good and at a reasonable prices. Good for hotel guests to have a better than average place to eat and get together.

We came for afternoon tea along with our 3 year old daughter as part of a voucher deal. Staff very excellent - very friendly and welcoming. Also very attentive. Afternoon tea was also very good. Wasn't too keen on a couple of the sweets but...

My colleagues brought me an afternoon tea voucher at Park Regis. Following a bout of bad weather, we finally managed to book a table for Good Friday. Service - service was really good, wait staff were really polite and attentive. Food - there was a...

We love the bar and the hotel for its atmosphere and great drinks. Been there many times and this time would like to point out your bar manager Roman, who was so attentive to us, making sure we are comfortable and enjoying ourselves. Pleasure to...

Park Regis had been advertising their Sunday carvery from early this year so I booked for my daughter and I to have our Easter Sunday lunch here. 3 courses for £14.95 seemed hugely reasonable for such a venue and we were delighted with our meals....

Had a business meeting in Birmingham and arranged to meet at the Park Regis. There is parking outside the hotel which makes it very convenient. I was the last to arrive and within minutes was asked by a member of staff if I wanted a...

Went for lunch with a friend. Been meaning to try this place for ages. What a disappointment! We weren’t met on arrival so sat down at a nicely decorated and prepared table. The manager came over straight away and asked us if we’d booked (no...

Having reviewed this already as Park Regis Hotel this listing wasn’t available till now ..? Anyway Egert was excellent the food was good but the scallops were stingy! Sorry for any replication!