Based on 2.303 opinions finded in 2 websites
Based on 2.303 opinions finded in 2 websites
Nº 4270 in 7028 in City of London, Westminster
Nº 193 of 267 Other european cuisines in City of London, Westminster
Opinions
I came to this restaurant for a farewell lunch with my colleagues, and it was absolutely amazing. The food was exceptional—from the flavour-packed steak tartare to the outstanding chicken I had as my main. Make sure to save room for dessert—the praline tart and chocolate fondant are truly to die for. A big thank you to Stefano, the manager, who looked after us so well and made our lunch memorable. Again thank you to all of the staff. I’ll definitely be coming back!
Giovanni Macelletti . 2025-05-26
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We had a lovely experience at 14 Hills to celebrate my cousin’s 35th birthday. Our waiter, Michele, was absolutely fantastic and looked after us wonderfully. The food was excellent and fresh. We shared the tartare, salmon, tuna, and crab to start, and all had the sea bream for our main course. Everything was beautifully cooked and full of flavour. We’ll definitely be returning, thanks again to Michele and Sumiah as well.
Cassandra L . 2025-05-24
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I booked here for my sisters 30th birthday. I am 34 years old and I have visited numerous restaurants across London across my 34 years living in London. This is by far the worst experience I have ever had. We ordered our drinks and before they came, were asked for our id’s in the most condescending way, it made us feel so embarrassed. I often get asked for my id so I wasn’t surprised but the way the manager asked us was like we shouldn’t have been there. Shortly after, a female waitress approached and told me “as a girls girl” my skirt was really short and she could see something. I looked down and my skirt was in fact below my bum and nothing was exposed. I was wearing mini skirt, not a pair of knickers. When I told this to the manager he said he “told her off”, but no waitress would say this without the managers orders. The manager then refused to tell us his name after we complained and was even rude when we left. We left without ordering any food as we felt so embarrassed and had to find another restaurant at 8pm on a Saturday. My sister was really looking forward to the night and spent a while looking at different restaurants and chose this one. I’ve visited many others and the service is 100x better. For the price of the food and drinks here, I don’t expect to feel like I shouldn’t be there and embarrassed about my outfit. It’s not exactly like I could change into anything else. Management needs to have a serious look at who is running this place on the weekend.
Bryony C . 2025-05-23
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Awful experience!!! Came for a friends 30th birthday and as soon as we sat down we were asked our for our ID’s in such a condescending way by the manager. We ordered drinks and a waitress came over and singled out my friend and said her skirt was too short/she could see up her skirt but we had already been seated and ordered drinks. We all felt so uncomfortable and felt as though she had been made to say this by her manager. When we spoke to the manager he was defensive and extremely rude! Won’t be coming here ever again!!!
Ellie Muir . 2025-05-17
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Great vibe, great view, great food Expensive but worth it
Peter . 2025-05-13
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A Promising Spot with Room to Grow Visited this place recently and overall had a pleasant experience, though there’s definitely room for improvement. The location is beautiful, with a lovely view that’s open to the public — perfect for a relaxed meal with scenic surroundings. As for the food, it was a bit of a mixed bag. Some dishes truly stood out, while others could use a little more attention and finesse. • Starters were the highlight of the meal — 5/5. Beautifully presented, full of flavour, and a great way to begin the evening. • Bread with butter deserves a special mention too — 5/5. Simple, but served warm and fresh, with quality butter. • The Crème Brûlée was also impressive — 4/5. Creamy and smooth with a nicely caramelised top. • The T-Bone steak was solid — 4/5. Cooked well, though slightly under-seasoned in parts. • The tartar, however, was a bit underwhelming — 3/5. Texture and seasoning could be improved to really let the meat shine. Service was friendly, but the overall dining experience would benefit from a little more attention to detail in both presentation and taste consistency. Still, with such a great setting and a few standout dishes, it’s a place with real potential. Would return — especially for the view and those starters.
V D . 2025-05-12
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We spent around £500 for mediocre food, we hoped for a table by the window for 6 people but they said it's only for couples.
Rezgar KLV . 2025-05-12
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A great restaurant with a magnificent view
Chachou et Milou . 2025-05-12
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The taste of the food is very bad Dishes taste very bad, made-up things and tasteless
M.Farika Arslan . 2025-05-07
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Beautiful view and environment with exquisite cocktails
samuel . 2025-05-06
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The food is fantastic the service is excellent and the view is amazing. High recommend try, then you can go upstairs to the garden area to enjoy the views of London
Howard Wood . 2025-04-29
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Been a while since I visited but the vegetarian options were awful and myself and my party had stomach issues immediately after eating. Very disappointing would not recommend to anyone! I did email them at the time but they did not seem concerned to be honest.
Sonal Chotai . 2025-04-16
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I had a great time sipping Japanese whisky while taking in a stunning view of London, absolutely perfect. 🖤
Mihai-EMANUEL VARZARI . 2025-04-16
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Very nice food and beautiful atmosphere lovely staff
mahshad vahedi . 2025-04-14
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Emran was the best! Recommended the special Sunday burgers and I can honestly say one of the best burgers I’ve had! The views of the shard were amazing. 10/10!
Fahad Al . 2025-04-13
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Have visited twice for business dinners - on both occasions found the service prompt and helpful, excellent food and drinks choice and quality, good views over central London including the Tower Bridge - will be a strong contender for my team/business meals.
Thomas Goldby . 2025-04-12
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I most enjoyed the atmosphere, very airy and green. The service was excellent and the food was fantastic too albeit a bit pricey
Kushal Ghuwalewala . 2025-04-10
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Great food options and lovely views over the city.
K F . 2025-04-08
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Good food selection, prompt and efficient service, pleasant interiors, many a happy lunches done with family and colleagues. I keep going back.
Divya Mehta . 2025-04-05
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Roof garden was lovely and peaceful. Great views too. Went for a drink in the bar on the floor below. Again great surroundings and view. Unfortunately the service was slow at best. There also had a cheek to put service charge on for having drinks at the bar. Definitely wouldn’t go to the bar again
ben potter . 2025-04-05
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Comí 5 pm un domingo cuando el menú del brunch del domingo había terminado. Lo que quedaba era demasiado limitado para mis invitados vegetarianos. El servicio comenzó tan lentamente - 20 minutos para tomar una orden de bebidas, luego se puso un poco demasiado entusiasta con la botella de vertido a intervalos de 3 minutos. La comida estaba bien, pero recuerdo que este lugar solía tener mucho mejor cocina. Todavía tremendo aspecto y con excelentes vistas, aunque la mayoría de nosotros nos pusieron en el lado este, donde no se ve la puesta de sol tanto y no hay vista del Puente de la Torre.
David B . 2025-04-03
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A really beautiful, well-appointed modern restaurant with great, high-level views over the Thames. After a quick security check an elevator takes you directly to the 14th floor. All staff were professional, very attentive and friendly. A special mention to Constantine. The menu isn’t as extensive as I was expecting but the steak tartare and lamb were very good. An excellent wine list too, although wines by the glass only appeared to be served in 125ml measures. Nevertheless, no complaints, and I would definitely dine here again.
David Simkins . 2025-04-03
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Grat place for delicious coffee.
Joanna Ch . 2025-03-31
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Had an amazing dinner to celebrate my daughter's birthday and all of the staff were lovely, especially Erika and Saimah! Thank you
Leroy Meredith . 2025-03-31
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Amazing spot in london!! Great views, food and atmosphere
Laura Luque Martínez . 2025-03-31
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Rude staff. Wouldn’t recommend it
S Stark . 2025-03-30
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Dined here this afternoon for Mother’s Day, ambience of the restaurant was flawless, location’s great. Food was good, set menu was great, price was great. Would’ve given 5 star if we wasn’t wrongly charged, nearly payed bill without noticing a few extra items that we didn’t order was added to the bill, had an amazing waitress named Alessia who sorted that out, kept it professional & was attentive. I’d like to personally thank her for her hospitality, would recommend this restaurant, majority of the staff are absolutely lovely especially Alessia.
Brown Mona Lisa . 2025-03-30
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I am extremely disappointed with my recent experience at your restaurant. I made a reservation three weeks in advance and specifically requested a booth for my birthday. However, upon arrival, I was seated at a table in the middle of everything, which completely ruined the atmosphere I was hoping for. When I raised the issue, the staff member became aggressive and walked away to speak to the host, who then ignored her. She returned, slammed the menus down, and aggressively checked the seating on an iPad. Her response was that there were no guarantees and that they had informed us of this. However, there were multiple booths available, which were eventually given to other customers, and that felt incredibly unfair. Additionally, we were told that the cake we brought from outside could only be eaten if we paid £6 per person. The way this was communicated was anything but professional or polite. The whole experience left me feeling disrespected and upset on my birthday. Despite this, I tried to explain my dissatisfaction to the manager, but they dismissed it, stating that people often complain after making a purchase. There was no effort to resolve the issue or make me feel heard. For an establishment that prides itself on high-end service, the lack of professionalism and respect was shocking. I could not continue my celebration in such a negative environment, and my mood was completely ruined. I will not be returning, and I will be sharing this experience with others so they can be aware of the poor service at your restaurant.
Hayat J . 2025-03-29
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I went for the bottomless brunch for mother's day, and our waiter Emran was extremely helpful and provided excellent service. Would definitely go again, a beautiful venue and the food was amazing 😍
Parisha Mistry . 2025-03-29
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Large corporate group dinner. They handled very well and the food was great. Place was packed.
Nick Nudo . 2025-03-28
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So, I went to this bar in London and asked if I could charge my phone. The server smiled and casually said, "No problem." How thoughtful, right ? When the bill came, I was absolutely delighted to see an extra charge for “phone charging” added to my cocktails. Because, of course, why wouldn’t you charge customers for something as basic as charging their phone, especially when you’re already charging an arm and a leg for your overpriced cocktails ? What’s next ? Charging me for the air I breathe or the seat I’m sitting on? I was never informed about this "exclusive service" beforehand, which makes it even more ridiculous. It’s truly impressive how they’ve managed to turn something as simple as a phone charge into a high-end experience. If you enjoy being overcharged for the most basic things, this place is definitely for you. Honestly, at this point, I wouldn’t be surprised if they started charging for the privilege of walking through their door. 10/10 would not recommend.
Guy Roux . 2025-03-28
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He utilizado 14 Hills en varias ocasiones para entretener a nuestros clientes más importantes, ya que siempre ha sido un restaurante de alta gama confiable cerca de nuestro lugar de negocio. Desafortunadamente mi visita de esta semana cayó muy por debajo del estándar al que estaba acostumbrado. La bienvenida fue genial como siempre, pero una vez en el establecimiento el servicio era tan pobre que me dio vergüenza haber llevado a mis clientes allí. Empezó en el bar, donde el gerente importante está más preocupado por caminar con aire o arrogancia en su traje inteligente y ser visto en lugar de asegurarse de que los huéspedes estén siendo atendidos correctamente. A pesar de que el lugar no estaba demasiado ocupado - tiempo de espera para ser servido era pobre! Una vez que llegó la hora de nuestra mesa y estábamos listos para sentarnos tuve que terminar pidiendo TRES veces durante 15 minutos que nos llevaran a nuestra mesa e incluso después de preguntar la tercera vez todavía tenía que esperar otros minutos antes de que alguien pudiera molestarse en venir a vernos. Lamentablemente el mal servicio no se detuvo allí e incluso durante la comida tuve que dejar la mesa para ganar algo de atención cuando necesitábamos algo. La comida era mediocre y ahora se sentía algo sobreprecio de lo que tenía antes porque la calidad estaba muy por debajo de visitas anteriores. Una cosa que realmente me molestó fue durante la comida mi invitado solicitó mantequilla extra para el pan (éramos 5 y la mantequilla pronto se agotó) , cuando examiné la factura vi que me cobraron un extra de £ 1 . 50 para la mantequilla adicional. Vamos chicos cuando alguien está pagando más de £ 100 por cabeza para una comida y se puede comprar un bloque de mantequilla por £ 2 en un supermercado creo que £ 1 . 50 por un disco de mantequilla se está aprovechando, al igual que la tarifa de servicio del 15 % que se coloca en la factura. Debido a esto al ser una comida de clientes y querer que las cosas marcharan sin problemas en este caso tanto lo anterior fue aceptado y pagado aunque me dejó un mal sabor de boca y si hubiera estado allí en privado no habría soportado ninguno de los dos cargos en mi factura en vista del servicio y la experiencia. No voy a volver a visitarme y, curiosamente, después de hablar con mis compañeros de mi industria, esto no es una experiencia y mucha gente ha tenido problemas similares y no volverá.
PaulT73 . 2025-03-27
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If you've been to 14 hills 2 years ago, do visit again. It's a 5 star now - If you've asked me 2 years ago I would've said 2.5 stars. The food is incredible, really upgraded the menue. Service is impeccable and know how to deal with dietary requirements curtuously. Drinks were amazing too - and strong. Atmosphere is unbeatable with incredible views. One suggestions would be to change the music - when I went, the calm pop really didn't match the vibe, especially as everyone is having drinks and having fun. Some afrohouse or R&B house would definitely match more and take the place to the next level. Otherwise, amazing!
Grace Hollister . 2025-03-26
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Amazing dinner and drinks with an amazing view and welcoming staff, Paulina was a star serving us
Zyra Halim . 2025-03-26
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My husband and I went to 14 Hills restaurant. The table they had chosen for us was perfect—a cosy table for two by the window with a stunning view. We started with bread and butter, which tasted lovely. The starters we ordered were absolutely delicious. For the main course, we had CHICKEN and HALIBUT, both of which were beautifully cooked and tasted exceptional. For dessert, we ordered a PRALINE TART, but I didn’t really like it. Our waiter was very polite and friendly, but the staff at the entrance, who were meant to be welcoming guests, didn’t seem very warm or approachable. The atmosphere was fantastic. Although the restaurant was quite busy, the layout of the tables meant that it never felt overcrowded. Overall, it was a delightful evening.
K Y . 2025-03-25
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Took my 20 year old son for a treat as it’s next to his office. Noted in the booking it was my birthday but nothing was mentioned. Really nice ambiance and decor and views from restaurant are amazing. Drinks are expensive and service is not the best unfortunately. Quite a bit of waiting between ordering and food arriving. None of the starters grabbed us so shared the t bone streak which was cooked nicely but at £58 per person the portion of fries were measly and the lettuce garnish is completely ridiculous. It doesn’t belong on the plate at all and should be replaced with something else. Was given dessert menus but server came back 20 min later to take order so didn’t bother. Also didn’t appreciate a £1 charity donation added to the bill which I removed. Overall wasn’t the worst but certainly wasn’t value for money so would probably not return.
PJW1980 . 2025-03-25
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Tools food in a great atmosphere Be sure to go upstairs and check out the garden
Wolfgang Zwerch . 2025-03-24
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Only ended up saying for 1 drink, amazing view and looked great. Just not my sort of thing 🤷
Tom Pilling . 2025-03-24
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an insanely incredible experience with impeccable food, environment and staff. In particular the Sommelier who helped us for the evening, Tobias, was a brilliant person and make for an enjoyable evening with his knowledge and conversation skills - I never knew I could taste so much wine. will come back as soon as I can!
MAISIE kinehan . 2025-03-23
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Loved the food, my halibut was delicious. The service was very attentive
Mario Romano . 2025-03-19
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Beautiful dinner with my friend. Food was delicioua and so was the wine. Such a great spot for a romantic dinner. Service was spot on. Grazie Erika!
Amzad Amzad . 2025-03-19
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What a great place! Came for dinner with my best friend. I really love the ambiance. Service was great and really attentive. Thank you Erika!
Gosia Makiewicz . 2025-03-19
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The quality of food and service have always been consistent every time I dine there. The crab linguine was simply yummy, and the execution of the T-bone was top-notch. Oh, and the wine, the older Rioja with structured tannins that temper the richness of steak, great choice, will return for sure.
CHEN X.M. . 2025-03-18
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Good buzzing Monday dinner. Restaurant was filled with corporate diners (as expected being situated on the city. Service from the team was spot on from beginning to end. Shoutout to Arafat and Erika for looking after us as well as Tobias with some outstanding recommendations on wine. Had the T bone to share (which I highly recommend if youre dining with friends). Definitely recommend
Renpunk411 . 2025-03-18
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I came for bottomless brunch with my friends for my birthday. We had the best time. Erika was fabulous and so attentive. Food was delicious, bottomless was worth the money and quick service. Would highly recommend and will be coming back!
Hannah C . 2025-03-17
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Had a brilliant dinner where all expectation were met. Great view over the city obviously, and the interior decor is also very nice and cool looking. The food was very good, especially the halibut, highly recommended if you like fish. Service without fault. We sat at a round table by the window all the way at the end of the restaurant which was a little less noisy which we found great as well. You pay for the view, but it was very well worth it.
Survivory . 2025-03-16
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We went for the Sunday Weekend Romance Menu, a 3 course menu with a glass of Piper-Heidsieck champagne. Starting off with a visit to the roof garden which has views over London before heading down 1 floor to the restaurant. Beautifully designed restaurant with a bar area on entry to 14 Hills and were pleased to get a window view where we could see the Tower of London. For our starters we had the thyme roasted celeriac Tarte Tatin and the Venison Hand-cut venison tartare, with a smoked buttermilk dressing before the main shared dish of Lamb for 2 which was an Assiette of Suffolk Lamb rack, a 5-hour braised shoulder, lamb belly shoulders, hummus, Padron peppers and smoked sun dried tomatoes. What a filling dish, even for 2! We love desserts and the shared Raspberry Kiss (for 2), a beautifully presented dish with raspberry cremeux, mango compote and macaroons together with a mini glass of yoghurt and raspberry ripple ice cream. One to remember when looking for a romantic meal with a view in London.
Paul Renner . 2025-03-14
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We had an amazing experience at this restaurant! The service was outstanding, thanks to Emran and Constantine, who were both attentive, friendly, and professional. They went above and beyond to make sure we had everything we needed. The food was delicious, and the atmosphere was perfect. We will definitely be coming back! 💗
caroline blas . 2025-03-13
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We did brunch, and the restaurant area is absolutely beautiful. Erika was our waitress, and she's just absolutely incredible. She definitely added to our experience. It's ashame because the food is very basic and the portion sizes are small. You expect it to be much more amazing but nothing to write home about. The drinks menu, however, is wonderful. Lychee Martini & Pina colader seem to be a fan favourite and make sure to head up to the roof garden to have a wonderful view of London..
Tashi Reid . 2025-03-09
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I had dinner by myself to night in a table by the window, and I’m glad to say how they take care of me from the beginning. Front door very nice and friendly they show me a sit at the bar and Alessia suggested me to try selection of cheese. Then she show me table by the window for my meal and Emran took care of me till the dessert. I was alone and the staff make me feel like I was at home. Thank you I will definitely come back here to try more dishes. Recommend!!!!
Ramona Baglieri . 2025-03-08
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Lots of staff. All attentive. Top quality food for a bottomless brunch. DJ creating the vibes..overall experience did not fall short.
Tom Kennedy - Travels . 2025-03-08
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Erika was fantastic serving a large group of my friends. She was attentive and constantly checking in on us and wanted the absolute best. She deserves a raise!
Melodie Hinsley . 2025-03-08
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The food here was amazing! Erika was amazing!! The best server I’ve ever had!! She is a credit to this place, thank you Erika!! X
Tanaya Cole . 2025-03-08
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We had Emran as our waiter this evening, the service he provided was phenomenal! Food was amazing and the atmosphere was lovely! Would definitely recommend and come back here again!
George Nichols . 2025-03-08
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We visited this venue last week and were absolutely delighted. The place is beautiful, with a warm and inviting atmosphere. The staff was highly professional, fast, and friendly, and we were also assisted by the manager, Stefano who made our experience even more welcoming. I highly recommend this place and will definitely return. 10 stars
Annapaola Ampy . 2025-03-07
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We visited 14 Hills restaurant last weekend (Sunday) with my family. The restaurant very nice! We would like to thank you very much on behalf of my mother for the beautiful Sunday evening . It was a memorable dinner for her . We had a a great time! The food was very delicious . Everything was prepared for us as we asked. Friendly waiters, cozy music and a beautiful view. We also thank you the manager Emran for everything! He was friendly and kind to us the whole evening. We had a good time . Thank you very much and see you soon!
Gabor Agardi . 2025-03-06
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From now on it willbe bucket list restaurant in London. The ambiance,decoration and food was excellent specially Rabbit. Server Emran was the amazing host for us. His excellency made ours dinner perfectly and worthy. Thanks 14 hulls team.
nosiru owodunni . 2025-03-06
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Lovely food. Our waitress Saimah was very welcoming and made our experience here amazing.
Charlotte Thomas . 2025-03-05
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We visited the 14 Hills last weekend with my family. That restaurant is amazing, the view and the atmosphere is beautiful. The service was very fast, the stake perfectly cooked, the oyster with the rhubarb dressing so amazing. The staff was very helpful, Emran the manager, he made sure everyone had a good time all night. thank you very much to the whole team, see you soon.
Sandor Koszegi . 2025-03-05
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Thank you very much for the wonderful dinner. 🌹🌹🌹As always, everything was perfect.🌹🌹🌹
Marianna Koszegi-Agardi . 2025-03-03
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Very nice upscale restaurant on the 14th floor in London City.
Ali Abbas . 2025-03-02
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Great atmosphere, in a comfortable and well designed restaurant. Dynamic, tasty dishes with attentive team of staff.
J M . 2025-03-02
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Perfect spot for a romantic date. Food was delicious. Served by Robin who was really nice. I recommend !
Jules FOURNIER . 2025-03-02
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Celebrated my 21st birthday at 14 Hills with my two friends and we have hands down agreed it was the best London dining experience we’ve had in the 3 years that we’ve all lived here. The food was exceptional, the atmosphere, the view! But the highlight was the service - we were served by the beautiful Saimah, who went above and beyond. She was so lovely, and her suggestions for what we should choose from the menu were spot on. She is an absolute credit to your team!
Kate Cherry . 2025-03-01
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What a beautiful place to indulge yourself in. A peaceful theatrical atmosphere with a wonderful view. I took my partner for valentine's Day and it was impressive but quite pricey.
Will Evans . 2025-02-25
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Slow service, average food, atmosphere is fine
Oleksandr Maidaniuk . 2025-02-23
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Christina and Chara ouch thank you for beautiful welcoming alongside Emran. Amazing food and service. Beautiful place with Thames river tower bridge view. Drinks was amazing. Specially thank you to Mr liam price and Massi Miliano.
Robin Sarker . 2025-02-22
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Thank you Paulina’ alesia, Arafat asique, chef Liam is price the best. Rasel jonathon thank you for the cocktails. That was amazings wonderful service.
Seonjeong Kim . 2025-02-22
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The location and views of Tower Bridge were nice, but the service was disappointingly slow, even though the place was nearly empty on a Wednesday evening. It really took away from the experience.
Katie C . 2025-02-20
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Robert is amazing. Amazing service and food. A great view from their garden upstairs.
Julie Hollseter . 2025-02-19
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Popped in here for drinks after visiting Garden@120. Loved the ambience and atmosphere. Drinks were very expensive but we enjoyed them. Great place to have a party. Good views too.
Julie Griffith . 2025-02-18
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I can't recommend this place enough! I ordered the halibut for lunch, and it was absolutely delicious – cooked to perfection. The service is top-notch. The views are simply iconic, offering one of the best perspectives of London. Whether you're a local or just visiting, the restaurant and bar area itself is a sight to behold, with stunning décor that add a vibrant, natural touch. If you're in London, this place is a must-visit. Just coming here would make your trip worthwhile!
Sian Angel . 2025-02-18
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Came in as I was visiting the garden then noticed they have this restaurant so I wanted to look around it to bring my husband here for a date but unfortunately I would NOT RECCOMEND. The place itself looked beautiful and the menu looked promising but be prepared to be judged HEAVILY by a rude receptionist called Chara. I came in and said "hi there is it possible to have a look around?" in which I got the dirtiest look up and down which proceeded with a response of "I'm sorry that's not possible at the moment.". I can completely understand not being able to enter properly unless you've got a reservation or are coming in to eat, not a problem at all, but the judgemental attitude with the dirty look up and down before answering is not a good sign or a great first impression of a place you would be looking to spend (a lot) of your money on to pay a horrible staff member. The only reason this isn't a one star review is because the manager was really nice. Although this could've been avoided entirely. I had to ask the bar staff for the manager as I was met with the exact same response as above from the receptionist which followed with even more horrible scanning me from my head to my toes so they really need to get a better staff member for the front door, attitude over looks, if they want their potential customers to feel respected (The whole interaction below) Me while smiling "hi there is it possible to have a look around" Receptionist *looks me up and down* "I'm sorry that's not possible at the moment" I laugh at the judgement and start walking away to which I am met with her looking me up and down again with the rudest expression so I come back and ask what's her name to leave a review so people are aware then she responds "you don't need to know that" so I kindly ask again so I can warn people on here before they come she responds with "I won't tell you" Me "Okay then can I speak to your manager then" Chara "That's not possible at the moment" Me "Okay then I will just wait here until he arrives then" (I really wasn't in a rush) after a few minutes I get completely sick of her continuing to look me up and down as I'm standing there (from the start of our interaction to now to which I even asked her at some point while I was waiting to stop doing that although I don't know if she did as from facing her sideways I face away from her so) I ask the bar staff in the middle if I can ask to speak to their manager to whom I explain the situation above which he is very understanding of then says he will speak to her which hopefully he does hopefully it works but then because now the manager is there as I'm leaving she says "Thanks" to show some good side of her after showing her real side unacceptable go to Sky Garden instead to dine their staff is phenomenal there.
Angel Roxy . 2025-02-17
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We really enjoyed Erika's service, she was kind and helpful from start to finish. The ambience is absolutely amazing and the views are even better. Personally, I wouldn't recommend the pork chop, it was a little too chewy for my liking (for comparison I like it slightly harder) however the seafood boil was really good and I would recommend it.
Dumitru-Adrian . 2025-02-16
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Food was Mediocre. Arrived to our reservation on time for their valentines menu with my partner, we didn’t get seated for another 30 mins after arriving. Service was quite rushed. All that aside, I had paid for the set menu in advance and was advised that I had pre-paid so there was no bill to settle. We were also offered water for the table which we accepted (We was also told this was part of what we had paid for). After we had left someone called my phone and rudely said in a threatening tone that there was an outstanding bill to be paid and I must return immediately to pay it. I asked what this was for she explained there was an outstanding service charge of £40 and a fee for water of £4.50, I then explained that I wouldn’t be paying their service charge due to the abysmal service and the fact that the package I had paid for was marketed as all inclusive and pre-paid. I was more than happy to pay for the water. The person on the other end suggested that it was not right and I had to pay the service charge because “It’s normal to”. I then educated her and told her service charge in the UK was optional and was not a right, she wasn’t pleased and said she would send me a payment link to pay for the water. (She hasn’t done it yet) A very poor experience. Please do better next time. *Update* In response to their reply - Let’s add lying to the poor review as well, I NEVER said I never knew there was a service charge I was told it was included in the fee I had already paid. A poor excuse of a restaurant with staff that lie to avoid accountability.
Alex Murphy (Alex) . 2025-02-15
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Paid 260 for valentines and we were charged extra for plain water and chips and sauce for our steak. Food was average for such prices. We were being rushed the the outset and got told to leave our seat and sit at the bar, where I onserved for a good 20 minutes that there were no guests requiring the table. Won’t be visiting again as seems more like a money grab than premium experience…money is better spent elsewhere..
jason twum . 2025-02-14
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A fantastic place to be, you'll be happy you did
Nadine DaCosta . 2025-02-13
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Great atmosphere, prompt service and good food. Portions not that big but definitely quality over quantity
Tbag . 2025-02-13
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Excellent but very expensive for what it is….
Erick Meinhardt Quintian . 2025-02-10
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We had a lovely time at 14 Hills celebrating a special occasion. The staff cannot be faulted but it's really Saimah who really made our evening unforgettable with her special attention and professionalism. We will definitely come again as the quality of the food and drinks associated to amazing views of London make it a special place.
Jean-Pierre Huynh . 2025-02-09
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I went to celebrate my anniversary, and the experience was flawless from start to finish. The restaurant has an elegant and sophisticated ambiance, with breathtaking views that add a special touch to the evening. The food is of exceptional quality, with carefully selected ingredients and impeccable execution in every dish. The service was simply outstanding attentive, professional, and striking the perfect balance between warmth and discretion. Without a doubt, a place I will return to.
Cute But Psychx . 2025-02-09
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This place is not terrible... they decor is fun, the outdoors indoors jungle like theme with soft seating and a lit up bar are all very instagramable and social media worthy. Firstly it's not clear at the ground floor you can skip the queue for the gardens if you have a reservation at the restaurant.. several people queuing that would have missed their reservation slot if we had not flagged it to everyone... the security were friendly but not vocal or clear about this to anyone in the line. The staff are nice enough but evidently disengaged. For a place with these prices, I would expect better quality service.. when we arrived there was no host on the door, we were stood with a collective of other people waiting to be looked after. The lady brushed past us multiple times before assisiting people with their bookings.. a simple ''Apologies for the wait, I'll be right with you.'' would go a long way.. To describe its self as ''the best cocktail bar in the city centre'' is a far cry. This area of london is littered with cocktail bars... the drinks here are fine... but no better than jsut fine.. every mocktail is bitter and when I asked the staff for a recommendation for a sweeter pallette I was met with a dumbfounded stare and shrug.. I do expect places like this for the staff to know their menu. The website says ''synergy of culinary mastery and chic libations'' ... a lot of creative liberty has been taken with that decription. I cannot fault the platng of the food, everything that came out of the kitchen was presented beautifully at the appropriate temperatures. However, everything was bland.. the salmon, the mushrooms, the lobster, the black forest dessert... everything was just ''fine'' and no better than that... A DJ played the same sped up elevator music for the 4 hours we were there.. dressed in baggy jeans and a baker hat.. it just didn't fit with the vibe at all, he looked very out of place.. This place has the potential to be a hot spot but at the moment is struggling to even be lukewarm. It is right by fenchurch street station, the interior is beautiful, the sky garden is right there, the views are great, all the ingredients for a winner... but lack of love going into it is evident, the staff are not passionate about the place, they dont know the menu, they dont care to keep things in order like seeing people are seated on time.. the music presentation is at odds with the vibe the restaurant seems to be going for... there is no clear or fun atmosphere.. the music is a very simple repeative beat that adds no spice or vibe to the room... then its eerily quiet when the DJ isnt playing... it all very much gives off the vibe of a school disco where no one is dancing.. it could be fun and vibrant whilst maintaining its class and exclusivity but its just not there... I think a few changes would bring me back but as of right now, it needs someone to pour some passion into it before it can be considered a worthy contender of its brunch spot neighbours in the city ... the likes of duck and waffle, sushi samba, the ivy and The Ned and several other spots in the city... we are spoilt for choice in the city... as a result, i wouldnt settle for this location again.
_MissMinnie94 . 2025-02-06
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Perched on the 14th floor of 120 Fenchurch Street, 14 Hills offers a dining experience that seamlessly blends modern British cuisine with French flair. The "forest in the sky" ambiance, adorned with lush greenery, provides a stunning backdrop to panoramic views of London's iconic landmarks, including The Shard and Tower Bridge. Diners frequently praise the attentive service and commend dishes like the Vege Wellington and crab linguine. While some find the prices on the higher side, the combination of exquisite decor, delectable food, and breathtaking vistas makes it a favored spot for special occasions and memorable dining experiences.
krishnan chandrasekharan . 2025-02-05
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Great food, even though we had to wait a little longer than expected, but the chef offered a complementary apperatife & when the Tomahawk arrived, was cooked to perfection & definitely worth the wait. Great views from the 14th floor, as well as great drinks. I can understand with a few reviews stating incorrect waiter orders, which may be the language barrier, of which we had with the fries, but a mistake of such small proportions, doesn’t detract from a great evening. I’ll return without doubt.
marriedinlasvegas . 2025-02-01
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Amazing food and atmosphere can only recommend
Jan von Raumer . 2025-02-01
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Excellent surprise lost in fencers and found this marvel, great food service and atmosphere will Be coming back for more
Chris J . 2025-02-01
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They have an absolutely beautiful interior and atmosphere as well as a lovely view.
Levent I. . 2025-01-31
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The food came 45 minutes later, it's a terrible restaurant, don't go
Berke VARNALI . 2025-01-25
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What a location and the atmosphere is impressive. This is a great location for lunch or dinner, overlooks London. The food and service is amazing.
Mohammed Akbar . 2025-01-22
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This beautifully laid out restaurant boasts a vibrant atmosphere, enhanced by lush greenery and great views over Tower Bridge. The menu offers a diverse and enticing selection of dishes, all of which were executed with exceptional flavor. The attentive staff provided excellent service, offering insightful recommendations, including tailored cocktail suggestions. While on the pricier side, the dining experience was undoubtedly memorable and highly recommended.
Andrew Birrell . 2025-01-19
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I had a birthday dinner with my friends and the only thing I enjoyed was the venue itself. Restaurant is beautiful. Loads of plants, dimmed light and amazing views. And that would be it. Service is one of the worst I recently experienced. It's not that they are rude but but they not very attentive. I think we didn't get a single smile from anyone there. When waiting to be seated we didn't manage to get drinks, bartenders don't give a.... Food was alright but nothing wow. I had croquettes and sea bream. Take a look at my birthday plate.... Ladies and Gentlemen this is a big fat joke. A tiny triangle gelly that was disgusting. I am sure they can do it better and they should. Very disappointed, not coming back there that's for sure.
Paula Krol . 2025-01-19
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Shambolic place…everything they could get wrong they did. Organisation throughout, waiter was rude, they got the menu wrong twice, no DJ which we werent informed of, overcharged us... Ive used many London restaurants who claim to be premium service and 14 Hills is not one of them. Stefan manager on the day was great and did his upmost to pull it back but do not recommend this place. Plenty of better restaurants int same area...
Richard K . 2025-01-17
MORE AT TripAdvisor
Brilliant venue, food and service are good. Highly recommend the sittings later into the night for view of the lights.
J M . 2025-01-10
MORE AT Google
A great place for special meals, evening liaisons and cocktails with friends. Upmarket slightly exotic interior. Nice food menu. Not cheap but worth it on occasions.
Lawrence Hooker . 2025-01-10
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Dinner at NYE: Unfortunately, this was an extremely disappointing experience. Be warned—they enforce a strict time limit for dinner, which completely ruins the atmosphere. We booked a 6-course meal, but the timing was so rushed - total time limit of 1.5 hours - that it left just about 15 minutes between each course. This is utterly unreasonable and made the evening feel more like a race than an enjoyable dining experience. The service was equally frustrating. Our server seemed entirely uninterested, clearly counting down the minutes - even telling us „you have 7 minutes left -until we had to leave the table. The attitude was dismissive and, frankly, rude, leaving us feeling unwelcome and undervalued. While the view is undeniably great, the food was just average—certainly not worth the hype or the price. For such an occasion, you expect something far more memorable in both quality and service. Overall, I would strongly advise skipping this place, especially for New Year’s Eve. They are clearly more focused on maximizing profit than providing a genuine and pleasant experience for their guests. Save your time, money, and patience for a venue that actually values its customers.
Andre Riesenbeck . 2025-01-07
MORE AT Google
Went here for my birthday and it was the perfect gift to myself. Maybe one of the best meals I’ve ever had! (I had the lamb) The atmosphere is stunning with great views, service was great, and the food and drinks were top tier. Will return every time I’m in London.
Chelsea C . 2025-01-07
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Had a great evening here with my teenage daughters just before Christmas. They had a fab time and said it was their favourite spot of the trip. Great menu in particular vegetarian daughter loved the beetroot wellington. No need for sides. Fab services from the sommelier and a really good wine menu. Atmosphere / music volume attitude just right. £750 for 5 with champagne.
Neil H . 2025-01-06
MORE AT TripAdvisor
Nice venue - food was excellent, service was ok
Shane McGuire . 2025-01-06
MORE AT Google
Very bad service, avoid this place!
Jan . 2025-01-04
MORE AT Google
I’ve been here on two occasions. But the most recent occasion was for a friend’s birthday. We had booked a table in advance online for a table of 5. We were seated right away on arrival. This place has a great atmosphere, the layout is stunning and music is playing throughout the restaurant. Before food we had drinks, most of my friends had mojitos which they enjoyed. I had a Pina Colada, but it tasted of orange instead of pineapple. I wouldn’t recommend it, but my friends enjoyed their mojitos. For the meals my friends and I ordered: Garlic Prawns for starters. And then for our mains: Beef fillet, Lamb Canon, and three servings of sirloin Angus steak with chips. My meal was the sirloin Angus steak served medium rare with chips. I really enjoyed my meal, the meat was lovely and cooked just right. I would have preferred if there was more sauce, but the meal was still very good anyhow. We were here to celebrate my friend’s birthday and the staff brought out a plate that had Happy Birthday written on it in chocolate. This was so kind of them and added an extra special moment to the night. The staff were so busy that day, so we really appreciate the extra effort they went into doing that for our friend. Would recommend dining here.
Marielle . 2025-01-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1090 Opinions
AVOID if you have allergies or intolerances or expect even basic professionalism. I don’t usually leave negative reviews but I had one of the worst experiences I’ve ever had in this restaurant. My colleague is coeliac and cannot eat gluten which we clearly indicated upon arrival. The staff here very confidently stated that the meal in question was gluten-free. We even double-checked when the meal arrived and both the waitress and manager confirmed the meal was 100% gluten-free, and then once my colleague started eating they then came back to tell us that it wasn’t. The level of confidence in their own ineptitude is very concerning. To add insult to injury they also didn’t bring our sides (despite upselling us on them!) and then added service charge and cover charges on top! Even just for my lunch and sparkling water the bill still came to £50.
1493 Opinions
Good service, clean and tidy, but portions could be better. The loaded fries had literally no chicken, didn't even get a check back!
932 Opinions
I booked this for my Partners suprise birthday party and the food, service and atmosphere were incredible! We were given the back balcony area which was ample space. I pre-ordered the food and it arrived in the time i asked. The service was great, honestly the waitress was super attentive. We were lucky with the weather as whilst it was a teeny bit cold,m it was not raining. The whole process of looking at the menu, pre-booking the food and guiding guests etc was top notch. What i will say is, the menus do need to be updated to it is clear the sharing platters are for 4 people only, and, you need pictures of the food, so people know what they are ordering.
6611 Opinions
Super restaurant italien. Bon contact avec les serveurs Nous remercie tout particulièrement Monsieur Guiseppe pour son geste et son accueil!
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This restaurant is closed, kaput, no more, finished, gone for good. It has been replaced by a new Korean restaurant.